main Menu Help - Home - Littelfuse Business Center

CIRCUIT
PROTECTION
SOLUTIONS
February, 2008
CIRCUIT
PROTECTION
SOLUTIONS
LFBC Main Menu Help – Home,
My Profile, and General Info
Including Definitions & Terms
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CIRCUIT
PROTECTION
SOLUTIONS
Main Menu Help - Home
Littelfuse Business Center benefits:
– Simple to use
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Pull down menus
Easy site navigation
Links to .pdf SAP documents
Multiple part search methods
Shopping cart
– Auto-save feature – never lose work in process
– Can open multiple windows with a single userID
– All information is “live” from our SAP computer system
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Confidential and Proprietary to Littelfuse, Inc. ® Littelfuse, Inc. 2008. All rights reserved.
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Main Menu Help - Home
CIRCUIT
PROTECTION
SOLUTIONS
Definitions and Terms:
 Product Availability – shows the available product inventory
based on outstanding orders, production planning and warehouse
inventory
 Sold To – your main Littelfuse account address
 Ship To – the shipping address
 Customer Service Representative – Littelfuse CSR associate
who will help customers with order fulfillment matters
 SBU – Strategic Business Unit, a Littelfuse organizational unit to
represent a certain line of products or sector of customers, such as
Electronics, POWR-GARD/Electrical, Automotive OEM, Automotive
Aftermarket, and International.
 Sales Representative – Littelfuse agent who is authorized to
represent Littelfuse customers, also known as Rep or Rep Agency
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Confidential and Proprietary to Littelfuse, Inc. ® Littelfuse, Inc. 2008. All rights reserved.
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SOLUTIONS
Definitions and Terms
 My Profile – the current name, address, phone number, email
address, fax number, and account number for each LFBC user
account
User accounts have different levels of Business Center access.
Inquiry only users will only be able to search for products and check
availability. Customer Service Representatives will set the access
level for the users from their SBU sales organization
 Product Number – sequence of numbers or letters that represent
products (parts, materials) that is assigned by Littelfuse. Also
known as Littelfuse system part number or Littelfuse part number.
 Catalog Part Number – sequence of numbers or letters that
represent parts (materials) as used in Littelfuse hardcopy catalogs.
 Customer Product Number – sequence of numbers or letters that
represent parts as assigned by the customer, stored in Littelfuse
system.
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Confidential and Proprietary to Littelfuse, Inc. ® Littelfuse, Inc. 2008. All rights reserved.
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Main Menu Help - Home
CIRCUIT
PROTECTION
SOLUTIONS
Definitions and Terms
 Universal Product Code, UPC – industry wide code assigned to products,
stored in Littelfuse system
 Product Description – description of a product, associated with a product
number
 Wild Card Search – allows searching for a part number using only a few
characters. LFBC uses “implied” wild cards before and after search strings.
 Shopping basket – holding place on the web for products that the
customer wishes to order. As you search for products, you may add the
products you wish to your shopping cart and then create an order with
these parts.
 Minimum Order Quantity, MOQ – the lowest quantity of each part that can
be ordered (established by Littelfuse).
 Standard Pack – the incremental quantity that the product must be
ordered in. For example, if the standard pack is 100, the product must be
ordered 100, 200, 300, etc. at a time. (established by Littelfuse)
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Confidential and Proprietary to Littelfuse, Inc. ® Littelfuse, Inc. 2008. All rights reserved.
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Main Menu Help - Home
CIRCUIT
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Definitions and Terms
 Quote – Special Pricing Agreement (SPA) negotiated between
the distributor and Littelfuse, good for a specific amount of time.
 Request for Quote – the first step in the process to receive a
Littelfuse quote. New RFQs should be sent to your Rep Agency
point person.
 Minimum Order Dollar Amount – in North America, the lowest
dollar amount for an order, based on SBU policy. Currently for
POWR-GARD the minimum is $75.
 Request Delivery Date – the date the distributor requests for
product delivery. The earliest date allowable is based on SBU
policy and business working days.
 Confirmation Date & Quantity – when and how many the
system promises to ship (based on product availability).
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Confidential and Proprietary to Littelfuse, Inc. ® Littelfuse, Inc. 2008. All rights reserved.
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Main Menu Help - Home
CIRCUIT
PROTECTION
SOLUTIONS
Definitions and Terms
 Ship Date & Quantity – when and how many is actually shipped
 Purchasing Agreement – contract between Littelfuse and the
distributor with terms and conditions pertaining to the sale of
product
 Competitive Cross Reference – feature on Littelfuse.com web
site that allows viewing product information for competitive
products and to find the corresponding Littelfuse product number
 UserID & Password – each LittelfuseBusinessCenter.com user
will be assigned a userID and a password by the site, which will
be received by the user in an email. Please keep this information
for future reference in order to be able to log on to the site. Once
you are logged in, you can change your system generated
password to another password that may be easier for you to
remember.
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Confidential and Proprietary to Littelfuse, Inc. ® Littelfuse, Inc. 2008. All rights reserved.
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Main Menu Help - Home
CIRCUIT
PROTECTION
SOLUTIONS
If You Already Have a Littelfuse Customer Account:
 To begin using the LittelfuseBusinessCenter.com, on the
top of your internet browser, enter:
www.littelfusebusinesscenter.com, and you will be taken
to the LFBC home page
 Click on the Main Menu Item: My Profile
 Fill in all fields with an asterisk (*) and then click on
Submit at the bottom of the screen.
 A Littelfuse Associate will process your request and when
complete, the Littelfuse security system will send you an
email with your userID and password. Please keep this
information for future reference as you will need it to log
on to the Littelfuse Business Center.
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Confidential and Proprietary to Littelfuse, Inc. ® Littelfuse, Inc. 2008. All rights reserved.
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Main Menu Help - Home
CIRCUIT
PROTECTION
SOLUTIONS
If You Don’t Already Have A Littelfuse Account:
On the Home page, click on New User.
You will get some fields now showing with drop down
menus where you can select your primary Industry and
the State where you are located.
Then click on Search and you will receive a list of
Littelfuse Representative Agencies to contact in order
to start the process to become a Littelfuse customer.
If you are not located in the United States, click on
Non-US Customers and you will be taken to global
contact information.
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Confidential and Proprietary to Littelfuse, Inc. ® Littelfuse, Inc. 2008. All rights reserved.
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Main Menu Help - Home
CIRCUIT
PROTECTION
SOLUTIONS
Logging in to LFBC: Once you have a Littelfuse Account Number:
Go to the site: www.littelfusebusinesscenter.com
 Enter your userID and password that you received by email.
 Note: logging in is case sensitive. Please have your Caps Lock off
and enter your userID and password exactly as shown in your
email. Your account is disabled if you incorrectly attempt to log on
4 times. Contact customer service to be unlocked.
 Once logged in, you are always able at any time to click on the
main menu item tabs which are displayed horizontally across the
top of the page. After clicking on a main menu item, the submenu
items are displayed vertically along the left hand side of the lower
part of the screen. Again, you are always able to click on one of
these submenu items, or a main menu item, at any time.
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Confidential and Proprietary to Littelfuse, Inc. ® Littelfuse, Inc. 2008. All rights reserved.
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Main Menu Help - Home
CIRCUIT
PROTECTION
SOLUTIONS
Navigating within LFBC
 Green text is live – clicking on green text will
take you to another screen or more
information
 Red text is a warning and alerts you to
important information, or a problem needing
correction
 Black text is informational only
 Blue indicates that you are in a popup
window
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Confidential and Proprietary to Littelfuse, Inc. ® Littelfuse, Inc. 2008. All rights reserved.
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Main Menu Help - Home
CIRCUIT
PROTECTION
SOLUTIONS
Navigating within LFBC
At the top of the screen you are welcomed to LFBC and
there are 3 choices to click:
 The shopping cart icon will take you to a summary of
the items in your cart. After review, you can continue
to search for other products or you can proceed to
place an order.
 By clicking on New Window, you are able to open up
more sessions of the Business Center under your log
in, without resigning on. You can open as many
windows as you need.
 Clicking on Logoff will log you out of the site.
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Confidential and Proprietary to Littelfuse, Inc. ® Littelfuse, Inc. 2008. All rights reserved.
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Main Menu Help - Home
CIRCUIT
PROTECTION
SOLUTIONS
Main Menu Item: Home
 Clicking on the main menu item Home will take you back to
the screen that is displayed after you log in.
 The Home page contains general information about
Littelfuse as well as news and upcoming events.
 From within any main menu item, including Home, you are
always able to click on any other main menu item.
The following slide shows the Home landing page.
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Confidential and Proprietary to Littelfuse, Inc. ® Littelfuse, Inc. 2008. All rights reserved.
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Intro to LFBC for PG
Distributors
CIRCUIT
PROTECTION
SOLUTIONS
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Confidential and Proprietary to Littelfuse, Inc. ® Littelfuse, Inc. 2008. All rights reserved.
Modified_010408
CIRCUIT
PROTECTION
SOLUTIONS
LFBC Site Guide
Main Menu Item – My Profile
Without logging in, your first visit to LFBC will be to go to My
Profile and fill out the asterisk (*) fields and click on Submit,
in order to get your userID and password emailed to you.
After you receive your log in data and log on, you can go to My
Profile to update your data. We encourage you to review
your data every few months to make sure it is current.
You can also go there to change your password if you are
logged in. If you are locked out of your account, you need to
contact Customer Service at 800-227-0029 to be unlocked.
The following slide shows the landing page.
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Confidential and Proprietary to Littelfuse, Inc. ® Littelfuse, Inc. 2008. All rights reserved.
Modified_010408
LFBC Site Guide
CIRCUIT
PROTECTION
SOLUTIONS
These are the fields you need to fill
out and then click on Submit as
shown by the red arrow below.
Your account request will come into
Littelfuse and your account will be
processed and unlocked. The
LittelfuseBusinessCenter will then
send you an email with a userID
and password. If you don’t see it,
check your junk mail. When you
go back to the site and log in, make
sure that your Caps Lock is off and
that you type exactly what is shown
in your email.
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Confidential and Proprietary to Littelfuse, Inc. ® Littelfuse, Inc. 2008. All rights reserved.
Modified_010408
Main Menu Help - Home
CIRCUIT
PROTECTION
SOLUTIONS
General LFBC Site Information:
 Opening up too many windows may get confusing.
Three windows is a good number.
 On the home page, new users can also start the process
to become registered to use the Littelfuse Business
Center by clicking on My Profile.
 The time out time is 3 hours.
 The home page also contains links to news, features,
upcoming events and highlights of special promotions
currently offered by Littelfuse.
 Feel free to click on any item. Explore the site. The
Littelfuse Business Center toolbar is always there so that
you can find your way back to where you want to be.
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Confidential and Proprietary to Littelfuse, Inc. ® Littelfuse, Inc. 2008. All rights reserved.
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