New Madrid County
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Resource Directory September 2013 District 40 Dunklin County New Madrid County Pemiscot County INTRODUCTION The Masonic Home of Missouri is committed to providing the best possible services to the Fraternity that will benefit you, your family, as well as your community. The Masonic Home of Missouri is pleased to present this Directory which was developed by the Masonic Home of Missouri’s Social Services Caseworker. In this Resource Directory, you will find helpful information regarding social services in your community, by agency, organization or business (see disclaimer). Each service or resource is divided by Masonic Districts and Counties for your convenience. Please use this information for yourself, a loved one or a friend. If you have any questions regarding this Directory or the Masonic Home of Missouri’s programs, please contact the Corporate Office at 1-800-434-9804 or 1-573-814-4663. DISCLAIMER The Masonic Home of Missouri does not accept responsibility for errors, omissions, or quality of services provided by the agencies, organizations or businesses listed in this directory. IMPORTANT TELEPHONE NUMBERS ADA Project............................................................................................................. 800-514-0301 Adult & Elder Abuse and Neglect Hotline ........................................................ 800-392-0210 All Emergencies-Medical, Fire, Police ................................................................................... 911 Alzheimer’s Disease and Related Disorders ................................................... 800-272-3900 American Cancer Society ..................................................................................... 800-227-2345 American Council of the Blind ........................................................................... 800-424-8666 American Diabetes Association ......................................................................... 800-343-2383 American Heart Association ............................................................................... 800-242-8721 Arthritis Foundation ............................................................................................. 800-406-2491 Attorney General (Consumer Fraud) ................................................................. 800-392-8222 Better Hearing Institute........................................................................................ 800-327-9355 Child Abuse Hotline .............................................................................................. 800-392-3738 Dept. of Health and Senior Services Information & Assistance Hotline .. 800-235-5503 Dept. of Mental Health ......................................................................................... 573-751-4122 Dept. of Veteran Affairs-Benefits Information ............................................... 800-827-1000 Hearing Aid Help Line .......................................................................................... 800-521-5247 Home Health Agency Hot Line ........................................................................... 800-345-1453 IRS Tax Information .............................................................................................. 800-829-1040 Medicare Assistance/CLAIMS Program ............................................................ 800-390-3330 Missouri Bar Lawyer Referral Service ............................................................... 573-636-3635 Missouri Department of Insurance ................................................................... 800-726-7390 Missouri Department of Revenue ...................................................................... 573-751-4450 Missouri Department of Social Services ........................................................... 800-735-2466 National Kidney Foundation ............................................................................... 800-622-9010 Poison Control ........................................................................................................ 800-222-1222 District 40 TABLE OF CONTENTS Alphabetical by Organization Pages Alzheimer’s Association, St. Louis Chapter Dunklin, New Madrid, Pemiscot Counties................................................................. 1 American Red Cross Dunklin, New Madrid, Pemiscot Counties................................................................. 2 Bootheel Area Independent Living Services (BAILS) Dunklin, New Madrid, Pemiscot Counties............................................................. 3-5 County Health Department Dunklin County ...................................................................................................... 6, 7 New Madrid County ............................................................................................... 8, 9 Pemiscot County ................................................................................................10, 11 Department of Social Services/Family Support Division Dunklin, New Madrid, Pemiscot Counties......................................................... 12-14 Experience Works, Inc. Senior Employment Dunklin, New Madrid, Pemiscot Counties.........................................................15, 16 Governor’s Council on Disability Dunklin, New Madrid, Pemiscot Counties............................................................... 17 Legal Services of Southern Missouri (LSSM) Dunklin, New Madrid, Pemiscot Counties............................................................... 18 Long Term Care Ombudsman Program Dunklin, New Madrid, Pemiscot Counties............................................................... 19 Masonic Home of Missouri Dunklin, New Madrid, Pemiscot Counties......................................................... 20-24 Missouri Division of Workforce Development Dunklin, New Madrid, Pemiscot Counties......................................................... 25-27 Missouri Protection and Advocacy Services Dunklin, New Madrid, Pemiscot Counties............................................................... 28 Missouri Veterans Commission Dunklin, New Madrid, Pemiscot Counties.........................................................29, 30 Salvation Army Dunklin, New Madrid, Pemiscot Counties............................................................... 31 Smart911 Dunklin, New Madrid, Pemiscot Counties.........................................................32, 33 Social Security Administration Dunklin, New Madrid, Pemiscot Counties.........................................................34, 35 Southeast MO Area Agency on Aging (SEMOAAA) Dunklin, New Madrid, Pemiscot Counties......................................................... 36-38 Subsidized Housing/Rental Assistance Dunklin, New Madrid, Pemiscot Counties......................................................... 39-41 USDA Rural Development Dunklin, New Madrid, Pemiscot Counties.........................................................42, 43 Wolfner Talking Book and Braille Library Dunklin, New Madrid, Pemiscot Counties.........................................................44, 45 DISTRICT 40 Alzheimer’s Association - St. Louis Chapter DUNKLIN COUNTY NEW MADRID COUNTY PEMISCOT COUNTY 9370 Olive Blvd. St. Louis, MO 63132 (314) 432-3422 FAX: (314) 432-3824 24 Hour Helpline: 1-800-980-9080 stl-helpline@alz.org Services/Programs: 24 Hour Helpline – Trained volunteers lend a listening ear to caregiving families, suggest resources and provide basic information. Available 24 hours a day, 7 days a week. Safe Return – A nationwide identification program to enable others to identify, locate and return people with dementia who are lost. CareFinder Service – A new online tool to help people living with Alzheimer’s and caregivers make informed choices when selecting a care provider for home-based or residential care. Family Education Classes, Library Services Speaker’s Bureau – Addresses community groups to help with the understanding of Alzheimer’s Care Consultation – Can be done face-to-face in the office, in the home of the person with dementia or over the phone. Care Consultations provide professional guidance on caregiving options, resources and decision making about your loved ones care. A fee is charged for in-office and in-home consultations. Scholarships are available upon request. Please call for an appointment. Support Groups – Trained facilitators meet with small groups of caregivers to share experiences and offer mutual support. Respite Care Assistance – Eligible families receive information, consultation and financial reimbursement for adult day care, in-home and short-term residential care services. 1 American Red Cross DUNKLIN COUNTY NEW MADRID COUNTY PEMISCOT COUNTY Southeast MO Chapter 2430 Myra Dr. Cape Girardeau, MO 65701 (573) 335-9471 Services/Programs: Disaster Services – Learn how the Red Cross responds to disasters and what you can do to protect yourself, your family and your property. Health and Safety – Red Cross training programs include First Aid and CPR, lifeguarding, HIV/AIDS education and much more. Military Services – Emergency communications, financial assistance and counseling services for active military, their families and veterans. Youth Services – Meaningful opportunities for training, community service and peerto-peer education for teens. International Services – Holocaust and war victims tracing and other international humanitarian services. Lifesaver Award – Recognizing local citizens who prepared themselves to respond in an emergency situation and actually saved a life. Blood Services – Giving blood saves lives. Learn how and where you can donate. Ready Rating – A comprehensive membership program to help businesses, organizations and schools improve their emergency preparedness. 2 Bootheel Area Independent Living Services - BAILS DUNKLIN COUNTY NEW MADRID COUNTY PEMISCOT COUNTY 719 Teaco Rd. PO Box 326 Kennett, MO 63857 (573) 888-0002 888-449-0949 www.bails.org Philosophy of BAILS: "All persons, regardless of disability, are entitled to and should have equal access to the rights and responsibilities that other citizens are provided; to be as active and productive a member of society as they choose." Services/Programs: Information & Referral - This service provides you with information about disabilities and independent living issues. If we are unable to assist you with your need, we will provide you with additional information about other services that are available to you Advocacy - Consumers, organizations, and the general public are provided with training to advocate for their needs. In addition, we education legislators on a local, state, and national level regarding issues confronting people with disabilities. Skills Training - Individuals are given assistance to learn or re-learn any aspect of life activities that could increase their independence and control over life. This includes, but is not limited to, cooking, budgeting, and shopping. Peer Counseling - Individuals are matched with others having the same problems either in a group or one-on-one setting. They can share common methods of coping and problem solving faced by others with the same problems. Home Modifications - BAILS, through the assistance of donations and fund raising, is able to provide grab bars, assistive technology, and help build ramps for individuals. The Home Modification program is funded partially through the Wheelchair Basketball Fundraising Event. Community Awareness - This service is offered through public speaking done by our Executive Director, Staff, or Board of Directors to local clubs, organizations, and churches. 3 BAILS continued, Equipment Loan Program - This program has many items that may be loaned or donated to our consumers. Our equipment inventory includes but is not limited to: Geri Chair, manual wheelchairs, walkers with or without wheels, shower chairs, lift chairs, and crutches. Transportation Services - BAILS currently has a bus and van with wheelchair lift, as well as a van without a lift. Transportation can be provided to and from shopping, the beauty shop, and other daily activities for a minimal fee. The transportation service also provides Medicaid transportation to medical facilities. Disability Awareness - Sensitivity training has been provided to the 3rd, 4th, and 5th graders in many schools in our service area. Each grade's training is different and includes video, assistive technology demonstration, and a Q&A session conducted by a person with a disability. This can be conducted in school systems, churches, or local boys and girls clubs. Resource Library - The library at BAILS contains videos, books, magazines, and newsletters, all in which you can learn about disabilities and other organizations for people with disabilities. The internet is also available to persons with disabilities. Consumer Directed Services - This program, previously known as Personal Attendant Services, allows the consumer to choose who works for them and to function as their employer. The Consumer Directed Services Program or CDS Program is for persons with disabilities who need help with personal and daily activities including bathing, toileting, shopping, grooming and meals. The CDS Program helps individuals with disabilities live an independent lifestyle. The program pays for eligible consumers to hire their own personal care attendant. The attendant can be a family member or friend. A spouse is not eligible to be an attendant. Each attendant is required to have a clean background check and register with the Family Care Registry. The CDS program is based on the independent living philosophy. Consumers in the program have control over hiring their own attendants and all other aspects of being an employer. Assistance and training is provided by the CDS Coordinator as needed. o Eligibility Requirements: The consumer must be able to self-direct their care The consumer must be significantly physically disabled as outlined by the State of Missouri The consumer must be 18 years old or older The consumer must receive Missouri Medicaid, as this program is paid for by Missouri Medicaid In-Home Services o Homemaker Chore: Meal planning, cleaning, making and changing of beds, laundry, errands, correspondence, lawn care, snow removal and shopping 4 BAILS continued, o Personal Care: Dressing and grooming, bathing, feeding and personal hygiene, toileting, assistance with transfer and mobility o Advance Personal Care: Catheter hygiene, ostomy hygiene, bowel programs, aseptic dressing changes, assistance operating transfer devices and passive range of motion o Nursing: Medication set-up, diabetic monitoring and nail care, monitoring of skin conditions, routine monitoring of health status o Respite: Companionship, supervision, and relief for the primary caregiver Assistive Technology - BAILS technology department includes adaptive devices, such as TAPS program, which provides telephones for the visually and hearing impaired. BAILS also offers TAPS for the internet to aide individuals with disabilities in the use of the internet and computer. We also provide the Eye 2 Eye service for the hearing impaired which allows the individual to communicate through the television. Hair Care for the Homebound - Those who have significant disability that prevents them from leaving the home can participate in this program to receive professional hair care for a nominal fee. 5 County Health Department DUNKLIN COUNTY 410 Teaco Rd. Kennett, MO 63857 (573) 888-9008 FAX: (573) 888-1629 1-888-386-5546 neals@lpha.mopublic.org http://dunklincountyhealth.com/ Dunklin County WIC 118 E. Main Malden, MO 63863 (573) 276-3646 FAX: (573) 276-2650 Services Offered: Immunizations o The health department offers free immunizations for childhood diseases. During influenza season, a flu clinic is held for persons 18 years of age and over. Adult Td is given as a precaution against tetanus and diphtheria. A booster is recommended every 10 years Inspections o Food Service o Private Water Supplies o On-Site Sewage Birth and Death Certificates o Cost for a birth certificate is $15.00 per copy. Cost for a death certificate is $13.00 for the first copy and $10.00 for each additional copy at that same visit Animal Bites Screenings o Blood Pressure o Glucose o Lead Communicable Diseases o Tuberculosis The health department provides tuberculosis skin testing and conducts routine and follow up checkups on active cases of TB. Anti TB medications can be obtained through the Missouri Department of Health with a doctors’ prescription. TB skin tests are performed on Monday, Tuesday and Wednesday 6 County Health Department continued, o Sexually Transmitted Diseases (STD)/HIV Testing The health department offers screening for gonorrhea, syphilis and chlamydia. Treatment and education programs are available. HIV (AIDS) screening is done with pre and post counseling. The department works directly with local physicians and the Missouri Department of Health to prevent serious medical problems and the spread of sexually transmitted diseases. This program is completely free and confidential 7 County Health Department NEW MADRID COUNTY 406 Highway 61 New Madrid, MO 63869 (573) 748-5541 FAX: (573) 748-5996 1-800-870-5541 deesj@lpha.mopublic.org http://newmadridcountyhealthdept.com/ Services Offered: Women, Infants and Children (WIC) o Nutrition services for eligible clients that include women who are pregnant, breastfeeding, or post- partum; infants and children under the age of five. Clinics are held in New Madrid, Portageville, Morehouse, Matthews, Risco, Gideon, and Parma. WIC is a nutrition education, health promotion and supplemental food program to assist women , infants and children who have nutritional needs Breast Feeding Program o The Health Department has a breast pump loan program to assist our WIC clients that are planning to breastfeed or are already breastfeeding. Moms that are breastfeeding may check out a breast pump with a deposit of $25.00. The deposit is returned when the breast pump is returned undamaged and clean Obesity and Physically Activity o The New Madrid County Health Department has implemented a program to increase awareness of the need for proper diet and physical activity in an attempt to combat obesity and related health problems. We will be working with three elementary schools at the the 4th and 5th grade level, five AfricanAmerican churches, the staff of the elementary schools and the health department and with the communities of Gideon and Lilbourn to provide walking trails for the citizens of those communities Home Visiting Program/Baby Steps o It is a FREE home visiting program that provides education and support prenatally, at birth and up to two years after delivery. This program is especially designed for women 20 to 24 years of age. o Baby Steps will provide parents with the needed information and skills to promote healthy pregnancies, positive birth outcomes, and improve parenting skills, so that every child has the best possible start in life 8 New Madrid County Health Department Continued, Birth and Death Certificates o Cost for a birth certificate is $15.00 per copy. Cost for a death certificate is $13.00 for the first copy and $10.00 for each additional copy at that same visit Immunizations o These are provided for nine, vaccine-preventable diseases: *diphtheria, *tetanus, pertussis, measles, mumps, rubella, polio, *haeomophilus influenza Type b(Hib), and *hepatitis B. Influenza vaccinations are also available in the fall of the year. (Those vaccinations with an * are available for adults as well as children. Head Lice Environmental o The Environmental Health section administers five programs. These are food, lodging, on-site sewage, private water and daycare. With food, all establishments in the county that prepare and/or serve food are inspected at least annually. Inspection frequency is based on a public health priority assessment. An Environmental Public Health Specialist conducts the inspections to ensure compliance with sanitation standards and practices with inspections considered crucial to the prevention of food borne illness disease outbreaks. Upon request education can be provided to food service personnel regarding safe, sanitary and healthful food handling procedures. With health related emergencies, damaged foods can be embargoed and ultimately destroyed if conditions warrant. When requested plans are reviewed for new food service establishments before construction occurs 9 County Health Department PEMISCOT COUNTY 810 E. Reed St. Hayti, MO 63851 (573) 359-1656 or (573) 359-1657 FAX: (573) 359-0159 MalinK@lpha.mopublic.org www.pemiscothealthcenter.org Services Offered: Annual/Seasonal Flu Clinic o Influenza immunizations are available to those 18 years old and up. Flu clinics are held in the fall of each year. Pregnant women must bring note from OB Physician in order to receive Flu immunization. Birth Control Services o Birth Control Pills and Depo Provera injections are available with perscription for one year. Must have a current pap smear. Birth and Death Certificates o The Pemiscot County Health Center can help you access vital records. Blood Pressure & Blood Sugar Screenings o A nurse is available daily at Pemiscot County Health Center for Blood Pressure & Blood Sugar Screenings. No appointment necessary. Cholesterol & PSA Screenings o Screenings are performed Wednesday mornings from 8:00a.m. To 11:00a.m. Must be fasting, but no appointment necessary. Communicable Disease Investigations o Upon confirmation of a positive, reportable disease, steps are begun by Registered Nurse to investigate probable cause and related issues through prevention, education, reporting, and disease tracking. DNA Testing o Pemiscot County Health Center has partnered with PTC for DNA testing. Appointments must be scheduled through PTC. Call the Pemiscot County Health Center for more information. Environment and Sanitation o This broad range of services includes most public facilities serving food as well as water and wastewater issues. Head Lice Checks o Available upon request. Health Issue Complains o The Pemiscot Health Center will accept and where appropriate investigate complaints regarding health-related issues Home Visitation o Home visitation for first time or teenage parents provides information and assistance with new-baby challenges. 10 Pemiscot County Health Department Continued, Immunizations o The Pemiscot County Health Center provides immunizations for infants and children daily. Shot record and/or letter from school nurse required for those already attending school and needing additional immunizations. If infant or preschool-aged child has had immunizations elsewhere, parent must provide current record at time of visit. Any child under 18 years old must be accompanied by parent, grandparent, or proof of legal guardianship. Lead Screening o Screenings are provided to children ages 3 years and up who are or will be enrolling in Head Start. The health department provides lead screening to children on a daily basis. Such screenings are used to determine levels of lead in the blood. Follow-up and counseling is provided to children with elevated levels of lead. No appointment is necessary. Pregnancy Testing o The Pemiscot County Health Center provides pregnancy tests on a daily basis. No appointment necessary. Temporary Medicaid for pregnant women is available to those who qualify. Prenatal Case Management o Case Management is a service of Pemiscot County Health Center for high risk pregnancy women, including first time and teenage parents. The program provides a personal visit with each client by a Registered Nurse on a monthly basis. OB doctors office visits along with transportation, can be arranged by case manager. STD/HIV Testing & Treatment o The Pemiscot County Health Center offers STD testing daily for Gonorrhea, Chlamydia, Syphilis, and HIV. Call for more information. Tuberculosis Screen o TB tests are done Monday, Tuesday, and Wednesday. No appointment necessary. WIC o WIC is a supplemental program for women, infants, and children to ensure proper nutrition and healthy eating habits. Women’s Wellness Clinic o In conjunction with Amy Stinnett, FNP, clinics are held 2 times monthly. PAP smears and Clinical Breast Exams are performed. Birth Control is also available. Call for appointment or further information. 11 Department of Social Services Children’s Division and Income Maintenance & Self Sufficiency Programs DUNKLIN COUNTY 1100 S. Bypass, Ste. 1 P.O. Box 649 Kennett, MO 63857 (573) 888-5981 FAX: (573) 888-3168 NEW MADRID COUNTY 350 US Hwy 61 South P.O. Box 340 New Madrid, MO 63869 (573) 748-5533 FAX: (573) 748-2729 PEMISCOT COUNTY 911 Highway 84 P.O. Box 999 Caruthersville, MO 63830 (573) 333-1060 FAX: (573) 333-5008 Services/Programs: www.dss.mo.gov Children’s Division o Adoption services, activities o Career Foster Parent Program o Child abuse and neglect hotline: 1-800-392-3738 o Child care, early childhood services Family Support Division o Child support enforcement o Income maintenance & self sufficiency programs Food stamps Food distribution programs 12 Department of Social Services Continued, Temporary assistance – provides assistance to needy families with children so they can be cared for in their own home and to reduce dependency by promoting job preparation, work and marriage. MO HealthNet Uninsured women’s health services Supplemental nursing care – provides monthly cash benefits. An eligible adult living in a licensed nursing facility and found medically eligible may receive a maximum of $390. If not found medically eligible while living in a nursing facility, or if living in a licensed assisted living or residential care facility II, an eligible adult may receive a maximum of $292 monthly. If living in a licensed residential care facility the maximum is $156. Persons eligible for these case benefits also receive a $30 personal needs monthly allowance. This benefit is paid directly to the nursing facility for nursing care charges above the amount the resident is expected to pay. Home and Community Based Program – assistance providing homemaker chore or respite care services. No direct cash benefit. Prevention of Spousal Impoverishment – (Division of Assets) – when a married person enters a nursing facility, a special provision may help protect some of the couple’s resources for the spouse who is not in a nursing facility. Supplemental Aid to the Blind – eligible individuals receive a monthly cash grant up to $651, as well as MO HealthNet coverage. Supplemental Security Income (SSI) – assistance to the aged, blind and disabled. Income guideline applies. Qualified Medicare Beneficiary (QMB) – for persons enrolled in Medicare Part A (hospital insurance) whose income and resources are within the program guidelines. This program will provide payment of Medicare premiums and coinsurance and for deductibles for Medicare covered services. Specified Low Income Medicare Beneficiary (SLMB) – provides payment of Medicare Part B premiums to individuals who would be eligible for this program. o Rehabilitation Services for the Blind Creates opportunities for eligible blind and visually impaired persons in order that they may attain personal and vocational services. Provides services to people with varying degrees of visual impairment, ranging from those who cannot read regular print to those who are totally blind. Vocational Rehabilitation – Eligible individuals are provided with services needed to enter, remain in or return to suitable employment. Services include: Diagnosis and evaluation 13 Department of Social Services Continued, Counseling and guidance Physical or mental restoration Training – including college or university, technical or trade Job development and job placement Rehabilitation engineering Follow-up Services Assistive Technology – Information, tips and resources for computer assistive technology for blind and visually impaired computer users. Independent Living Rehabilitation – assists blind and visually impaired persons so they can function independently in their homes and communities. Older Blind Services – Free rehabilitation services in the home. o Transition Services – provides services to help high school students prepare for the transition from school to either post-secondary education or work. o Business Enterprise Program – Self employment opportunities are provided to legally blind persons. The program includes vending facility operations in public buildings, in private industry and in roadside rest areas of the interstate highway system. o Prevention of Blindness – Diagnostic services and needed eye care are provided to medically indigent persons in order to prevent blindness. Vision screening and glaucoma testing clinics are provided for early detection of eye pathology that could lead to blindness. o Low Income Home Energy Assistance Program – Provides financial assistance to help pay heating bills during the months of October through March. 14 Experience Works, Inc. Senior Employment DUNKLIN COUNTY NEW MADRID COUNTY PEMISCOT COUNTY P.O. Box 414 Buffalo, MO 65622-0414 (417) 345-2797 FAX: (417) 345-2998 1-800-368-7569 www.experienceworks.org Experience Works helps low-income seniors, with multiple barriers to employment, get the training they need to find good jobs in their local communities. Services/Programs: Senior Community Service Employment Program (SCSEP) o This program, funded under Title V of the Older Americans Act as well as state and local grants, enables us to help thousands of low-income individuals, age 55 and older, throughout the United States. o Through this program, seniors benefit from training, counseling, and community service assignments at faith-based and community organizations in their communities, prior to transitioning into the workforce. o Participants are placed at eligible host agencies (primarily at faith-based and community organizations) for which they are paid the minimum wage for an average of 20 hours per week. A host agency is either a private nonprofit organization (other than a political party) that is tax exempt under section 501(c) (3) of the Internal Revenue code of 1954, or a public agency operated by a unit of government. o Thirty-eight percent of Experience Work's SCSEP participants found permanent jobs, notably as teachers' aides, emergency dispatchers, care providers, and clerical assistants. o Develop new skills and upgrade existing skills. o Understand safe work practices and healthful work environments. o Learn effective job search skills and develop good work habits. o Annual family income must not be more than 125% of the established federal poverty income guidelines. o Be eligible to work in the United States. o Be currently unemployed. 15 Experience Works, Inc. Senior Employment continued, JobReady Assessment Tool and Job Search system o The JobReady Assessment System can empower you to open doors to new career options and to find new job opportunities. JobReady will: Provide you with informed choices regarding your employment interests Assess your interests, personal characteristics, and skills Match you to a personalized list of job options based on your assessment results Allow you to access the system as many times as you wish Allow you to look for a job match without completing a minimum number of assessments Allow you to browse job openings by categories in your community Experience Works for Older Veterans o Will serve honorably discharged veterans, age 50 and older, who need assistance in getting a job. o Veterans will receive intensive job training, job development and placement services customized for older job seekers so that they can successfully compete for employment. 16 Governor’s Council on Disability DUNKLIN COUNTY NEW MADRID COUNTY PEMISCOT COUNTY Truman State Office Building 301 West High St., Room 250-A P.O. Box 1668 Jefferson City, MO 65102 800-877-8249 http://www.gcd.oa.mo.gov/ Services/Programs: Assists disabled with re-entry into the workforce and addressing all of the barriers to employment and full participation in community life. Educational Programming – Provides educational programming on disability rights and disability awareness. Technical Assistance – Provides technical assistance to any Missourian interested in learning more about the legal universe of disability rights. Disability Rights – Works with the legislature to ensure that proposed laws respect the rights of persons with disabilities. Works with national and state governmental agencies to ensure that their rulemaking is sensitive to the needs and rights of persons with disabilities Free Publications – Offers a variety of free publications dealing with disability awareness and disability rights. Bridges – A newsletter for people with and without disabilities to provide Missourian information and disability resources. Bridges is published 4 times a year. Directory Resources for Missourian with Disabilities – A manual of disability related organizations, agencies and services published every other year. Legislative Update – A newsletter published weekly during the legislative session to follow the progress of all disability related legislation in the state general assembly. 17 Legal Services of Southern Missouri - LSSM DUNKLIN COUNTY NEW MADRID COUNTY PEMISCOT COUNTY 116 N. Main St. Charleston, MO 63834 (417) 881-0533 1-800-444-4863 FAX: (417) 881-2159 www.lsosm.org Legal Services of Southern Missouri (LSMO) assists clients with critical legal problems. Cases are prioritized due to the limited resources of LSMO to: protection of victims in spouse and child abuse cases; protection of individuals and families from illegal conviction or foreclosures; subsistence income protection; protection of elderly’s income and household assets; and, protection of incompetents in guardianship practices. Services/Programs: Provides representation in civil matters Outreach Community Education Coordinates work with other local agencies and groups LSMO never charges a fee. Clients may have to pay some court costs. Eligibility Criteria: Income eligibility guidelines, the client must meet 125% of the Federal poverty guidelines, case acceptance priority plan of legal aid, client must live in the service area and the client’s legal problem must have legal merit. 18 Long Term Care Ombudsman Program DUNKLIN COUNTY NEW MADRID COUNTY PEMISCOT COUNTY Southeast MO Area Agency on Aging 1219 N. Kingshighway, Ste. 100 Cape Girardeau, MO 63701 (573) 335-3331 FAX: (573) 335-3017 1-800-392-8771 Services: Missouri ombudsman program consists of volunteers serving residents of nursing homes and residential care facilities to provide support and assistance with any problems or complaints. Complaints concerning abuse, neglect and financial exploitation should be reported first to the Missouri Division of Senior Services Elder Abuse Hotline, 800-392-0210. Individual volunteers are recruited by Area Agencies on Aging (AAAs) or their service providers. Following screening and training, the volunteer is assigned to a facility that has agreed to participate in the program. The ombudsman receives orientation to the facility and its procedures, prior to making regular contact with the residents. Ombudsman volunteers are special. They are asked to make a significant commitment to the program, not only in terms of pre-placement and on-going in-service training but through weekly contact with residents, reporting and travel. 19 Masonic Home of Missouri DUNKLIN COUNTY NEW MADRID COUNTY PEMISCOT COUNTY 6033 Masonic Dr., Suite A Columbia, MO 65202 (800) 434-9804 (573) 814-4663 Fax: (573) 814-4660 www.mohome.org Services/Programs: Outreach Programs o Long Term Financial Assistance – The Masonic Home of Missouri is able to provide eligible senior adults with financial assistance to remain in their homes, apartments, independent living facilities, and assisted living facilities. Some applicants qualify for this long-term assistance each month, while others only need assistance with individual payments, such as medical bills, hearing aids or dental work. o Short Term Financial Assistance – The Outreach Program is also able to provide short-term assistance to eligible adults who are experiencing unforeseen hardship. The short- term assistance program is designed to help individuals while they are helping themselves out of difficult situations. For example, short-term assistance may help members experiencing medical emergencies and temporary unemployment. o Age and length of membership guidelines: Member prior to the age of Forty (40) must have been in continuous good standing for five (5) years prior to application. Member between the ages of Forty (40) and Forty-Nine (49) years, inclusive, must have been in continuous good standing for at least ten (10) years prior to application. Member between the ages of Fifty (50) and Fifty-Nine (59) years, inclusive, must have been in continue our good standing for at least fifteen (15) years prior to application. Member at or subsequent to attaining the age of Sixty (60) years must have been in continuous good standing for at least twenty (20) years prior to application. o Children’s’ Outreach - provides financial assistance to legal dependents of Missouri Master Masons or Missouri female members of the Order of the Eastern Star. Assistance provided through this program may help with medical 20 Masonic Home of Missouri Continued, care and services such as dental, hearing, vision, therapy and equipment. This program alleviates the financial strain on parents who may have health insurance, but are struggling to afford co-payments and other medical expenses not covered by insurance. The flexibility of the Children's Outreach Program makes it possible for parents to seek services in their own communities. Applying for assistance: The parents or legal guardians of the child should make application on the child's behalf. Once an applicant's information is received, the Outreach staff will contact the guardian to obtain additional information. All inquiries are given prompt attention. Age & Length of Membership is reviewed on all applicants. Eligibility Requirements: Legal dependent(s) of Missouri Master Masons or female members of the Order of the Eastern Star. Master Mason or Eastern Star member must be in good standing at time of the application. Age and Length of Membership guidelines Guardian of applicant must demonstrate a financial need Age & Length of Membership Guidelines (Subject to approval by Board of Directors): Legal dependent (s) up to 21 years of age of Master Masons or female members of the Order of the Eastern Star who are in good standing in Missouri Lodge/Chapter and have a minimum of two years of continuous good standing prior to application. Legal dependent (s) of Mater Masons or female members of the Order of the Eastern Star over the of 21 who are physically or mentally disabled. o Creating A Partnership Individual child/children - Lodges and Chapters can work within their community to identify a child or children in need (i.e. through schools or local community organizations/families). Assistance can help to provide clothing, basic school supplies, coats, shoes, hats and gloves, hygiene items, eye glasses, dental work etc. Project-Based - Lodges and Chapters can identify projects within their communities through charitable or other non-profit organizations, such as schools. Recipients of the CAP Project-Based funds must be a 501 (c) (3) public charitable organizations, as defined by the IRS, or public entities such as school districts. An example of a project that may qualify is the backpack food program found in communities statewide. (Matching funds must go toward the purchase of a specific item(s). The Masonic Home will not match funds for general operating expenses.) 21 Masonic Home of Missouri Continued, o Masonic Family Cares - The Masonic Family Cares is a new program that will help facilitate connections between lodges, chapters and youth organizations and the Masonic brothers and sisters in their communities. Interested lodges/chapters can contact the masonic Home to inquire abut establishing relationships with Masonic brothers, widows or O.E.S. members in their area who would enjoy visiting with a fellow Masonic member. This program is a great opportunity to connect with those members within your communities who might not be able to attend Lodge, or a widow who would benefit from seeing a friendly face. If your lodge is already participating and doing these great works within your community, please share your stories with us. Contact Rhonda Lightfoot, Membership Relations Specialist, at 800-434-9804, or email her about how your Lodge is making a difference. If you are trying to find ways to reach out to those members amongst you, please contact Chantana Irvin, Masonic Family Cares Coordinator at 800-434-9804, or email cirvin@mohome.org. o Social Services - The Masonic Home of Missouri provides updated Resource Directories (biannually) to each Masonic Lodge. These resource directories provide information on available social services, specific to each county. Our Social Services Department maintains up-to-date information regarding programs and services throughout the state and can provide you with this information should you need it. o Widow’s Program - The Masonic Home of Missouri’s Outreach Programs provide widows with information regarding our programs and services. In an effort to inform our brethren’s widows about our programs and services, we hold luncheons throughout the State. At these luncheons, the Masonic Home honors our ladies with a pin recognizing them as Masonic widows. We are currently making plans for holding luncheons in your area and would be honored if you would wear your pin to them. Please be looking for more information about where these luncheons will be held or visit this page to find out about our programs and visits. A postcard has also been included in the mailing that can be returned to us, if you are interested in learning more about our Outreach Programs, need services or would like to refer someone for assistance. o Financial Counseling - The Financial Counseling Program will begin working with Master Masons, the wife or widow of a Master Mason, and female members of the Order of the Eastern Star who have applied for or are receiving assistance through the Masonic Home’s Financial Assistance Programs. Unlike the Financial Assistance Programs, the Financial Counseling Program does not have Age & Length of Membership guidelines. The Financial Counseling Program was born from the growing need for short-term assistance for younger members, realizing that by helping members to organize their finances and set 22 Masonic Home of Missouri Continued, financial goals, they would not need financial assistance in the future. They would be prepared should their financial situation unexpectedly change again. For those members who are referred to the Financial Counseling Program after having applied for short-term financial assistance, the program will focus mainly on: budgeting, prioritizing payment of expenses and debt, lowering variable expenses, identifying and eliminating unnecessary expenses, determining solvency, Net Worth, and Basic Liquidity, assisting in creating financial goals and creating a plan to obtain those goals, and referral to other financial services that the Home cannot provide (such as debt consolidation and bankruptcy). The Financial Counseling Program will also be beneficial for those applicants applying for long-term financial assistance. These clients are Masonic widows, elderly Master Masons, and elderly female OES members. Financial Counseling will focus on budgeting, understanding Medicaid eligibility rules, referral to other services that they might qualify for (such as Mo HealthNet, VA benefits, etc.), and other financial services the Home cannot provide (such as investment services, estate planning, retirement strategies, etc.). Financial Counseling will help them to organize their finances and create a budget, with the goal of helping them to continue living independently. This will also be helpful for older couples, widows, Master Masons, and female OES members who are planning to make major changes to their lifestyles, such as moving to an Assisted Living Facility. Financial Counseling can assist them in determining if their income and assets are adequate for the move, how the move will change their expenses and monthly budget, and assist them in identifying additional potential income sources. o Truman Club - The Truman Club recognizes those individuals and couples who support the Masonic Home and its programs through on-going annual giving. With the support of Truman Club members, we are able to transform the Masonic tenets into reality for our fraternal brothers and sisters in need across the state. Annual Membership - to be eligible for annual membership in the Truman Club, a donor must give at least $100 in tax-deductible donations during the calendar year. Annual memberships are renewable on January 1st each year. Benefits of annual Truman Club membership include: Welcome Packet Membership Pin Invitation to annual Truman Club Dinner Special mailings and advance registration for events Annual membership gift o Special Events – Annual Leaves of Autumn golf outing 23 Masonic Home of Missouri Continued, o Museum - The Masonic Home and Grand Lodge of Missouri are thrilled to announce the Grand Opening of Missouri’s first Masonic Museum to the public on February 25, 2008, preceded by previews for members, distinguished guests and press. The exhibit incorporates 5 themed galleries, each gallery representing a leader a particular quality. The first gallery titled “Pathmakers and Patriots” highlights the impact Meriwether Lewis and William Clark had on the early period in Missouri and how they became involved in the Masonic fraternity. The second gallery titled “Living Well” focuses on Laura Ingalls Wilder, her involvement with the Order of the Eastern Star and how music and education are valued in Masonry and at the Masonic Home. The third gallery themed “Generosity” depicts Jacob Lampert, Past Grand Master, and other Masons and Masonic groups who have provided generous support to the Masonic Home. The fourth gallery depicts “Leadership” centering on President and Past Grand Master Harry S Truman and how democratic methods guide lodges. The Fifth theme titled “Everyman” is a rotating exhibition gallery. In it Masonic lodges and Eastern Star Chapters will have the opportunity to share individual history and symbols used within the Lodges and Chapters over the years. Admission is FREE. Self-guided tours are available during normal business hours (weekdays 8:00a.m. to 4:30p.m.). Other viewing times available by appointment. 24 Missouri Division of Workforce Development DUNKLIN COUNTY PEMISCOT COUNTY 1100 South By-Pass, Ste. 2 Kennett, MO 63857 (573) 888-4518 FAX: (573) 888-1324 NEW MADRID COUNTY 202 S. Kingshighway Sikeston, MO 63801 (573) 472-5250 FAX: (573) 472-4577 Services/Programs: www.jobs.mo.gov Career Center o Missouri Career Center staff can help focus your job or career goals, identify skills and abilities and identify available jobs. o The National Career Readiness Certificate (NCRC) verifies your skills to employers anywhere in the United States and is available to earn at your local Career Center. o Missouri Career Center staff will assist you with assessment tools to measure and understand your skills, knowledge, abilities, strengths and interests to help you find the job that is right for you. o Missouri Career Centers offer specialized workshops to help you brush-up your job seeking skills or assist if you've been laid-off. o Career Centers offer software and experienced staff to help you develop a professional resume that stands out. o Career Center staff can determine your eligibility for a variety of training programs to assist in gaining new skills needed to obtain employment. Education and Training o Workshops - Missouri Career Centers offer workshops to help maximize your job search efforts. We also include workshops to assist laid off workers at the time of the layoff. Career Exploration - This workshop gives you the tools to assess your knowledge, skills, personal interests and priorities on the journey to finding the job that is best for you (or not a good fit) and identify resources available to find a rewarding career. 25 Missouri Division of Workforce Development continued, Career Networking - Learn the benefits of effective and strategic ‘networking’ and how these interpersonal resources and contacts could lead to a new job. This workshop applies what you learn, so you will develop a plan to present yourself to networking groups, a networking source list, and develop a list of the types of networking groups. Resume Preparation - Find out what employers are looking for when they read a resume and cover letter. Identify and optimize all the basic components of a resume - skills and abilities, work history, and education - so that you stand out above the others. Learn how to use the same strategies in completing excellent online applications. Interview Process - With this workshop you get practical advice on how to best showcase your skills and experience through research, practice, and preparation. Get helpful tips on how to dress and groom for an interview. Learn the different types of interviews and develop a strategy for each one. Basic Computer Skills - Using a computer competently is essential for today’s job seeker. Learn the basic computer skills necessary to search and apply for jobs. This workshop includes everything from using the keyboard to accessing the Internet to creating and saving files. In addition, learn to use jobs.mo.gov to search for your next job. Workshops for Laid Off Workers Take Control Of Your Finances - Managing your bills until a new job opportunity appears is less stressful when you have a plan. Training topics include: how to track your spending and how to develop a budget, how to cut expenses, HOPE NOW mortgage services, how to prioritize debts and maintain good relation with creditors, understanding COBRA Continuation Health insurance coverage, how to avoid debt and credit scams, and how to identify resources in your community that can help you save money. FastTrac New Venture - FastTrac New Venture workshops are available to dislocated workers with an interest in starting their own business. FastTrac New Venture workshops help you research your business idea and decide whether starting a business is right for you. Training Provider Search Tool (previously the Missouri Education and Career Hotlink) o Allows you to research Missouri’s educational institutions and programs. Maybe you've been approved for training assistance through the Workforce Investment Act (WIA) and told you need to use an "Eligible Training Provider" where do you find that? Our new Training Provider Search Tool will allow you to limit your search results to eligible providers. 26 Missouri Division of Workforce Development continued, WorkReadyMissouri - If you are receiving Unemployment Insurance benefits, you may be able to use the WorkReadyMissouri Program. WorkReadyMissouri provides an opportunity to receive occupational worksite training on a part-time basis for up to six weeks. Program trainees continue to receive UI benefits, plus up to a $500 training allowance. On The Job Training - OJT is available for eligible job seekers through the Workforce Investment Act and the Trade Readjustment Assistance Act. Contact your local Missouri Career Center for staff assistance in determining your eligibility for these programs. 27 Missouri Protection and Advocacy Services DUNKLIN COUNTY NEW MADRID COUNTY PEMISCOT COUNTY 925 South Country Club Drive Jefferson City, MO 65109 (573) 893-3333 or 1-800-392-8667 FAX: (573) 893-4231 www.moadvocacy.org Services/Programs: Federally mandated system in the state of Missouri which provides protection of the rights of persons with disabilities through legally based advocacy. Investigation and review of a complaint of improper of inadequate services provided to a SSDI/SSI beneficiary with a disability by a service provider, employer or other entity involved in the SSDI/SSI beneficiary’s return to work efforts. Information & Referral – Information to SSDI/SSI beneficiaries about work incentives and employment, including information on the types of services and assistance that may be available to help them in securing or regaining gainful employment. Consultation & legal Respresentation, based on annual program priorities. 28 Missouri Veterans Commission DUNKLIN COUNTY Monday, 1st, 3rd & 5th Tuesday, Wednesday & Thursday, 8:00 a.m. to 4:00 p.m. 1100 S. By-Pass Kennett, MO 63857 (573) 888-9513 Lawanda.Swearengin@mvc.dps.mo.gov Mail all correspondence to: LaWanda Swearengin, Veterans Service officer MO Veterans Commission P.O. Box 851 Kennett, MO 63857 NEW MADRID COUNTY No office information for New Madrid County. Please contact Lisa Mullin at the address below. Lisa.Mullin@mvc.dps.mo.gov (573) 472-5350 Scott County Office Mail all correspondence to: Lisa Mullin, Veterans Service officer MO Veterans Commission P.O. Box 1220 Sikeston, MO 63801 PEMISCOT COUNTY No office information for Pemiscot County. Please contact LaWanda Swearengin at the address below. LaWanda.Swearengin@mvc.dps.mo.gov (573) 888-9513 Dunklin County Office (573) 568-3871 Stoddard County Office Mail all correspondence to: LaWanda Swearengin, Veterans Service Officer MO Veterans Commission PO Box 851 Kennett, MO 63857 29 Missouri Veterans Commission continued, www.mvc.dps.mo.gov 1-866-838-4636 Through the Service to Veterans Program, the Veterans Service Officers and Assistants provide counseling and assistance to thousands of veterans and their dependents throughout the state. Not only do these trained professionals counsel veterans and what VA and State Veterans Benefits are available, but they also complete and submit claims application with all necessary documentation. They are available for any follow-up work necessary with the Dept. of Veterans Affairs to obtain the maximum amount of benefits due any eligible veterans and/or dependent. Veterans Service Officers and Assistants are thoroughly trained and knowledgeable in all areas of veterans’ benefits, including compensation, pension, education, burial and widow’s benefits. They will also assist claimants with health care eligibility, VA Home Loan Guaranty and other veterans’ benefits, including those offered by the state. Occasionally an office may be closed due to illness/weather etc. Please call the office the morning of your visit to insure the office is open. 30 Salvation Army DUNKLIN COUNTY NEW MADRID COUNTY PEMISCOT COUNTY 701 Good Hope P.O. Box 802 Cape Girardeau, MO 63701 Majors Ben & Beth Stillwell (573) 335-7000 www.usc.salvationarmy.org Services/Programs: Emergency Assistance, Emergency Shelter Worship Center, Sunday School Thrift Store, Donation Centers 31 Smart911 DUNKLIN COUNTY NEW MADRID COUNTY PEMISCOT COUNTY www.smart911.com Smart911 is a free service that allows citizens across the U.S. to create a Safety Profile for their household that includes any information they want 9-1-1 to have in the event of an emergency. Then, when anyone in that household dials 9-1-1 from a phone associated with their Safety Profile, their profile is immediately displayed to the 9-1-1 call taker providing additional information that can be used to facilitate the proper response to the proper location. At a time when seconds count, being able to provide 9-1-1 with all details that could impact response the second an emergency call is placed could be the difference between life and death. What is a safety profile? o The Safety Profile you create when you sign up for Smart911 is completely private and only shared with 9-1-1 when you call from a registered phone. How Does Smart911 help? o Physical Disabilities - For those who have a physical disability or mobility restrictions, it is vital for responders to know about the person, their disability and what type of assistance or special equipment they may need to evacuate their home or receive transport. o Developmental Disabilities - For families affected by autism or who may have difficulty communicating verbally with 9-1-1 their individual conditions as well as rescue notes indicating how responders will need to approach the individual can be include in their Safety Profile. o Medical Conditions - For citizens who are affected by epilepsy, diabetes, Alzheimer's, allergies or other medical conditions Smart911 can inform responders of your condition as well as medications and emergency contacts. o Seniors and Elderly Care - For active seniors living alone a Safety Profile can provide peace of mind that in the event of an emergency 9-1-1 would have details on their home and their medical needs. For caretakers, they can be assured that if the person they care for needs to dial 9-1-1 when they are alone, their details are available and the caretaker can be listed as an emergency contact. o General Emergencies - For all citizens, there is always the risk of unplanned accidents or events. Whether in a vehicle or in your home, even the most basic details such as the address association with a mobile phone can be available to 9-1-1 and response teams to send help fast. 32 Smart911 continued, o Pet and Service Animals - For citizens with pets or other animals your Safety Profile can alert police to their presence when entering your home and Fire crews can be aware of exactly how many people and pets need to be evacuated from your home. For owners of a service animal, you can alert responders that your animal needs to be transported with you. 33 Social Security Administration DUNKLIN COUNTY PEMISCOT COUNTY 800 S. Bypass Kennett, MO 63857 1-866-931-4497 NEW MADRID COUNTY 711 York Dr. Sikeston, MO 63801 1-866-964-4261 Benefits: www.ssa.gov Retirement – A monthly check for those aged 62 and older that have worked and paid into social security Social Security Disability Insurance – Pays benefits to you and certain members of your family if you are “insured” meaning that you worked long enough and paid social security taxes. Survivor’s Benefits – When an individual dies, certain members of their family may be eligible for benefits on their Social Security record if they earned enough credits while working. Family members who can collect benefits include a widow/widower who is age 60 or older; a widow/widower who is age 50 or older and disabled; a widow/widower at any age if he/she is caring for a child under age 16 or a disabled child who is receiving Social Security Benefits; children if they are unmarried and under age 18, under age 19 but in an elementary or secondary school as a full-time student; or age 18 or older and severely disabled (disability must hve started before age 22); and your parents; if they were dependent on you for at least half of their support. If the deceased has enough credits, a special one-time payment of $255 will also be made after death. This benefit is paid only to the widow/widower or minor children. Divorced Widow/Widower’s Benefits – If you are divorced (even if you have remarried), your ex-spouse will be eligible for benefits on your record when you die. In order to qualify, your ex-spouse must: be at least 60 years old (or age 50 if disabled) and have been married to you for at least 10 years; be any age if caring for a child who is eligible for benefits on your record; not be eligible for an equal or higher benefit on his or her own record; and not be currently married; unless the remarriage occurred after age 60 or age 50 for disabled widow/widowers. 34 Social Security Administration Continued, Supplemental Security Income (SSI) – Federal income supplement program funded by general tax revenues. It is designed to help aged, blind and disabled people who have little or no income, and provides cash to meet basic needs for food, clothing and shelter. Retirement Benefits for Widow/Widowers – If you’re receiving widow/widowers (including divorced widow/widowers) benefits, you can switch to your own retirement benefits as early as age 62. REMEMBER: Age 62 is the earliest you can collect Social Security retirement benefits and the age at which you can receive full retirement benefits is rising. Medicare – There are four parts to Medicare: Medicare Part A, Hospital Insurance, Medicare Part B, Medical Insurance; Medicare Part C (Medicare Advantage), which was formerly known as “Medicare+Choice” and Medicare Part D, prescription drug coverage. Generally, people who are over age 65 and getting Social Security automatically qualify for Medicare Parts A and B. So do people who have been getting disability benefits for two years, people who have amyotrophic lateral sclerosis (Lou Gehrig’s disease) and receive disability benefits, and people who have permanent kidney failure and receive maintenance dialysis or a kidney transplant. o Part A is paid for by a portion of Social Security tax. It helps pay for inpatient hospital care, skilled nursing care, hospice care and other services. o Part B is paid for by the monthly premiums of people enrolled and by general funds from the U.S. Treasury. It helps pay for doctors’ fees, oupatient hospital visits and other medical services and supplies that are not covered by Part A. o Park C (Medicare Advantage) plans allow you to choose to receive all of your health care services through a provider organization. These plans may help lower your costs of receiving medical services, or you may get extra benefits for an additional monthly fee. You must have both Parts A and B to enroll in Part C. o Part D (prescription drug coverage) is voluntary and the costs are paid for by the monthly premiums of enrollees and Medicare. Unlike Park B in which you are automatically enrolled and must opt out if you do not want it, with Part D, you have to opt in by filling out a form and enrolling in an approved plan. 35 Southeast MO Area Agency on Aging - SEMOAAA DUNKLIN COUNTY NEW MADRID COUNTY PEMISCOT COUNTY 1219 N. Kingshighway, Ste. 100 Cape Girardeau, MO 63701 (573) 335-3331 1-800-392-8771 www.semoaaa.org SEMOAAA’s mission is to develop a coordinated delivery system of services to assist and enable older Missourians to remain in their own homes as long as possible and to enhance the quality of life for all older Missourians. Services/Programs: Senior Centers o Dunklin County Campbell Senior Center – 573/246-2329 110 S. Ash Campbell, MO 63933 Kennett Senior Center – 573/888-9852 900 Kennett Kennett, MO 63857 Malden Senior Center – 573/276-3266 313 W. Main Malden, MO 63863 o New Madrid County New Madrid Senior Center – 573/748-2577 925 Pinnell Ln. New Madrid, MO 63869 Portageville Senior Center – 573/379-2577 106 E. Main Portageville, MO 63873 o Pemiscot County Caruthersville Senior Center – 573/333-2382 1105 Carleton Caruthersville, MO 63830 36 Southeast MO Area Agency on Aging (SEMOAAA) continued, Hayti Senior Center – 573/359-1148 600 E. Washington Hayti, MO 63851 Nutrition Program o Eligible participants for services provided at the centers must be sixty (60) years of age or older, the spouse of an eligible participant or disabled person between the ages of 18-59. o Two types of participants at the senior centers are congregate (eligible participants that come into the center to take part in services offered) and homebound (eligible participants that for a mental or physical reason are unable to come to the center to participate in activities). o There is no charge for any service offered in the centers, including the meal. Each center does have a suggested contribution based on the actual cost of the meal. No eligible participant shall be denied service because he/she cannot give the suggested contribution. o Nutritious Meals – A hot nutritionally balanced lunch is served at each center in SEMOAAA’s service area. Each center also makes available diabetic, low sodium and low cholesterol diet menus. Centers also provide emergency meal packets to such eligible homebound participant. This packet contains shelf stable foods that the participant can prepare should the center close. Other centers provide forzen weekend meals to their homebound participants and other serve breakfast and brunches. These options vary from center to center. o Nutrition Education – A nutrition education program must be presented at the senior centers once a quarter. A qualified dietician or a nutrionalist must prepare the program. Topics can range from shopping for or preparation of food to special diets or vitamin and mineral information. o Health and Welfare Programs – Legal (food stamps, social security), health (blood pressure, glaucoma or hearing checks). These programs vary from center to center. o Recreationg and Activities – Each site designs its activities based on the participants. Some activities found in the SEMOAAA area are: crafts, games, puzzles, dances, bingo, sing-a-longs, field trips, hay rides… o Outreach – First time, face-to-face contact with someone not participating in the program. The purpose is to make that person aware of the services that we have to offer and hopefully entice that person to become an active participant. Information and Assistance Monthly Newsletter Emergency Medical Transportation Legal Services – Local attorneys provide services in non-fee generating cases. 37 Southeast MO Area Agency on Aging (SEMOAAA) continued, In Home Services – Provides homemaker and personal care for eligible people 60 years and older and outreach to individuals who have been unable to receive services previously. Retired Senior Volunteer Program (RSVP) – Provides a variety of opportunities for retired persons age 60 or older to participate more fully in the life of their community. Counseling Services: o Licensed counselors provide psychological counseling o Financial counseling provides paperwork assistance and financial guidance. Silver Haired Legislature Senior Olympics Circuit Breaker Tax Rebate Long Term Care Ombudsman Program – Residents of Long Term Care facilities benefit through trusting relationships with volunteers who are well informed and objective. They also listen to concerns of residents’ privately and confidentially. Senior Community Service Employment Program (SCSEP) – Individuals age 55 or older who meet low-income guidelines are eligible to work in the senior employment program. Enrollees are placed in non-profit or public service type host agency positions for 20 hours per week. 38 Subsidized Housing/Rental Assistance DUNKLIN COUNTY Campbell Public Housing Authority 930 Poplar St. Campbell, MO 63933 (573) 246-3103 FAX: (573) 246-3282 Low Rent Cardwell Public Housing Authority 123 Circle Dr. Cardwell, MO 63829 (573) 654-3557 FAX: (573) 654-3547 Low Rent Clarkton Public Housing Authority 404 E. Clark St. Clarkton, MO 63837 (573) 448-3838 FAX: (573) 448-8928 Low Rent Holcomb Housing Authority 213 Elm, P.O. Box 278 Holcomb, MO 63852 (573) 792-3576 FAX: (573) 792-3325 Low Rent Hornersville Public Housing Authority 201 JC Edmonston Cir. Hornersville, MO 63855 (573) 737-2533 FAX: (573) 737-2772 Low Rent Kennett Public Housing Authority 900 Kennett St. Kennett, MO 63857 (573) 888-4612 FAX: (573) 888-4613 Low Rent Malden Public Housing Authority 109 Watson Dr. Malden, MO 63863 (573) 276-3706 FAX: (573) 276-3425 Low Rent Senath Public Housing Authority 722 S. Caneer St. Senath, MO 63876 (573) 738-2209 FAX: (573) 738-2309 Low Rent HUD Missouri St. Louis Field Office 1222 Spruce St. St. Louis, MO 63103 (314) 418-5400 FAX: (314) 539-6384 39 Subsidized Housing/Rental Assistance continued, NEW MADRID COUNTY Gideon Public Housing Authority 135 Haven St. Gideon, MO 63848 (573) 448-3215 FAX: (573) 448-5123 Low Rent New Madrid County Housing Authority 550 Line St. New Madrid, MO 63869 (573) 748-2417 FAX: (573) 748-9447 Section 8 Morehouse Public Housing Authority 1 Dillon St. Morehouse, MO 63868 (573) 667-5579 FAX: (573) 667-5578 Low Rent Portageville Public Housing Authority 13 Portage Village Portageville, MO 63830 (573) 379-3479 FAX: (573) 379-3322 Low Rent New Madrid Public Housing Authority 550 Line St. New Madrid, MO 63869 (573) 748-2417 FAX: (573) 748-9447 Low Rent HUD Missouri St. Louis Field Office 1222 Spruce St. St. Louis, MO 63103 (314) 418-5400 FAX: (314) 539-6384 PEMISCOT COUNTY Caruthersville Public Housing Authority 200 W. 12th St. Caruthersville, MO 63830 (573) 333-4461 FAX: (573) 333-1404 Low Rent Steele Public Housing Authority 201 S. Elm St. Steele, MO 63877 (573) 395-3771 FAX: (573) 695-4224 Low Rent Hayti Public Housing Authority 212 N. 4th St. Hayti, MO 63851 (573) 359-0698 FAX: (573) 359-0699 Low Rent Wardell Public Housing Authority 200 Acorn St. Wardell, MO 63879 (573) 628-3647 FAX: (573) 628-3552 Low Rent 40 Subsidized Housing/Rental Assistance continued, Hayti Heights Public Housing Authority 100 N. Martin Luther Kind Dr. Hayti Heights, MO 63851 (573) 359-2710 FAX: (573) 359-1774 Low Rent HUD Missouri St. Louis Field Office 1222 Spruce St. St. Louis, MO 63103 (314) 418-5400 FAX: (314) 539-6384 41 USDA Rural Development DUNKLIN COUNTY 704 N. Bypass Kennett, MO 63857 (573) 888-2536 FAX: (573) 888-6736 NEW MADRID COUNTY 495A US Hwy 61 New Madrid, MO 63869 (573) 748-2557 FAX: (573) 748-5647 831 S. Hwy 105 Charleston, MO 63834 (573) 649-9930 FAX: (573) 649-9950 PEMISCOT COUNTY 1206 Hwy 84 W Caruthersville, MO 63830 (573) 333-1923 FAX: (573) 333-1618 704 N Bypass Kennett, MO 63857 (573) 888-2536 FAX: (573) 888-6736 Services/Programs: www.rurdev.usda.gov/mo Direct Home Ownership Loans – Loans made by USDA to low and very low income applicants to buy, build or repair homes (payments are subsidized). Guaranteed Home Ownership Loans – Loans made by conventional lenders and guaranteed by USDA to low and moderate income applicants to buy or build homes (30 year fixed interest rate). Rural Rental Housing – Loans made by USDA to individuals or organizations to construct apartments for very low to moderate income tenants (operated on a not-forprofit or a limited profit basis with subsidized rents – can include congregate or cooperative housing. Home Repair Loans/Grants – One Percent interest loans made by USDA up to $20,000 to very low income applicants to repair the home they now own, and grants made by USDA Rural Development up to $7,500 to very low income applicants to repair their home they now own to remove safety and health hazards. Grant recipients must be 62 years of age or older and show they cannot afford a 1% repair loan. 42 USDA Rural Development Continued, Guaranteed Rural Rental Housing – Loans made by conventional lenders and guaranteed by USDA to individuals or organizations for construction of apartments for very low to moderate income tenants (operated on a non-for-profit or a limited profit basis with subsidized rents – can include congregate or cooperative housing). Farm Labor Housing Loans/Grants – Loans/grants made by USDA to public bodies, not-for-profit entities or individuals to finance rental units for domestic farm labor. Rural Housing Site Loans – Loans made by USDA to public bodies or not-for-profit entities to buy and develop lots to sell to very low to moderate income housing applicants at the cost of development. Self Help Technical Assistance Loans/Grants – Self-Help Housing Loans are made by USDA to a group of housing applicants who agree to work together to build their own homes. Technical Assistance Grants are made by USDA to not-for-profit entities to provide the technical assistance to Self-Help Housing Loan applicants to build their own homes. Housing Preservation Grant Program – Grants made by USDA to non-for-profit entities to operate a program which finances repair and rehabilitation activities to individuals/rental housing owners for very low and low income tenants. Electric Program – Makes loans and loan guarantees to finance the construction of electric distribution, transmission and generation facilities, including system improvements and replacement required to furnish and improve electric service in rural areas, and for demand side management, energy conservation programs and ongrid and off-grid renewable energy systems. 43 Wolfner Talking Book and Braille Library DUNKLIN COUNTY NEW MADRID COUNTY PEMISCOT COUNTY 600 West Main St. Jefferson City, MO 65101 1-800-392-2614 (573) 751-8720 FAX: (573) 751-3612 TDD: 1-800-347-1379 http://www.sos.mo.gov/wolfner/ Services/Programs: The Wolfner Library is a free library service to anyone in the State of Missouri who is unable to use standard print materials due to a visual or physical disability. Materials are mailed to and from library patrons at their homes, postage paid. There is no charge, whatsoever, to the patron. Currently, over 11,000 Missourians actively use Wolfner Library. The library's collection includes fiction and nonfiction audio and braille books for all ages. Over seventy (70) magazine subscriptions are available, and the library loans playback machines to those using audio books. School Services - This is for teachers, counselors, special services directors, school librarians and media specialists, principals and others who work with students in Missouri schools. Almost every school has students who are eligible for this free library service. Wolfner Library serves people who are blind and visually impaired, as well as those who cannot use standard print materials due to a physical disability or a reading disability. To find out more about who can use this service, read through the Eligibility and Certification section of our application. Institution Services - Here at Wolfner Library, we understand that providing activities for residents of nursing homes and visitors to senior centers is a fulfilling, yet timeconsuming job. The same is true for activity directors and administrators of other institutions serving individuals with disabilities ranging from blindness to severe physical disabilities. This is why we offer institutions a number of ways to utilize Wolfner Library services and are consistently working to create and provide interesting, energizing activities. To be eligible for Wolfner Library services, which include lending braille books and books on tape, an institution must serve individuals who are eligible for services. Institutions may provide Wolfner Library services in one of three ways: as a referral agent, providing demonstration services, or checking out books and equipment on behalf of individuals. To act as a referral agent, we ask organizations to 44 Wolfner Talking Book and Braille Library continued, stock Wolfner Library brochures and individual applications for their visitors. Merely fill out the order form for materials or call Wolfner Library. As a referral agent, you may also use materials to present a Wolfner Library display. Volunteer Services - The Wolfner Library volunteer program offers opportunities for people willing to plant trees for others to enjoy. We record books for Missourians who cannot read those books in print. After a book is recorded and goes through a rigorous quality assurance process, it is put into our circulation system for our patrons to check out. The volunteers who work on the book may never know how many people listen to it, or how much they enjoy it. They simply have to trust that what they are doing is making life more enjoyable for others. If you are a person who understands how much books enrich our lives, you may want to be involved in our recording program. Our recording booth is in the library in Jefferson City, so the recording has to be done here. An audition is required for those people who want to read books. However, there are three people involved in the recording process: a narrator, a monitor, and a reviewer. All three are essential in the production of a book. Those who do not want to read can still be involved by working as a monitor or reviewer. If you interested in these volunteer activities, please contact Deborah Stroup at 1-800-392-2614 or 573-5222766, or by email at deborah.stroup@sos.mo.gov. Books and magazines are mailed free to and from library patrons, wherever they reside. There is no charge, whatsoever, to the patron. Currently, over 17,000 Missourian actively use the Wolfner Library service. Wolfner Library is open Monday through Friday, 8:00 a.m. to 5:00 p.m. The library is located in the James C. Kirkpatrick State Information Center at 600 West Main Street in Jefferson City, Missouri. 45 GLOSSARY Adult Abuse – Elder abuse may include physical abuse, financial exploitation (someone taking advantage of a senior citizen’s financial situation), emotional abuse, sexual abuse, selfneglect and neglect. Adult Day Care - A service designed to enable senior citizens who need some form of assistance to remain in their own home or the home of a family member, by providing a protective environment either in the home or in a licensed center. Services provided may include health monitoring, a nutritious meal, including special diets, exercise, individual and group activities, transportation and social interaction. Advance Directives – Commonly known as a Living Will and Medical Power of Attorney. The point of this document is to make sure your wishes are followed in a case when you are unable to communicate them yourself. In this document you could name someone to make healthcare decisions for you if you become incapacitated. Assisted Living Facility – Facility provides 24-hr care, services and protective oversight to residents who are provided with shelter and board, and who may need assistance with activities of daily living which include eating, dressing, bathing, toileting, transferring and walking. Facility also provides oversight for storage, distribution, or administration of medications; and health care supervision under the direction of a licensed physician, and consistent with a social model of care. A social model of care includes long-term care services based on the abilities, desires, and functional needs of individuals delivered in a setting that is more home-like than institutional and which promotes the dignity, privacy, independence, and autonomy of the individual. A licensed Nursing Home Administrator is required. This type of facility may accept or retain residents who require minimal assistance in their safe evacuation from the facility. Assistive Technology – equipment, electronics, computers, gadgets and household items that can make life and work easier for people with disabilities. They can range from devices of low cost up to expensive computer systems. Co-Pay (Medicare) – A percentage of health expenses for which you are responsible after paying the deductible amount. Congregate Meal Site – A place where seniors can eat together. Conservatorship – The court authorization (voluntary or involuntary) allowing one person to make financial decisions for another, who is not capable. Conservator, (manager), handles the person’s finances. Court proceedings may be voluntary or involuntary – bookkeeping checked by the court. This ceases at the moment of death. Division of Assets – A Missouri Department of Social Services, Family Support Division program that divides a married couple’s assets evenly when one of the person enters a nursing home. The reason for this is to allow the person remaining at home to have money to live on and the nursing home resident to spend down his/her share of the money to become eligible for MO HealthNet to take care of nursing home costs. Durable Power of Attorney for Health Care – A document through which another person is named by you to make health care decisions for you if you are unable to make them. Often done in conjunction with an Advance Directive. Guardianship – A court authorization (voluntary or involuntary) of a person or agency (Public Administrator) to make personal care decisions for someone who is not capable to making those decisions for themselves. The Guardian and Conservator may be the same person. Homemaker Care/Non-Medical Care – help with household chores such as: meal preparation, cleaning, laundry, ironing and grocery shopping Hospice – Special care for terminally ill patients and their families. It can be offered in the home or in a residential care facility, an assisted living facility or in a nursing home. The patient’s doctor must feel the patient has 6 months or less to live and the patient must be receiving only comfort measures and not treatments to cure their disease. Intermediate Care Facility - Facility provides 24-hour accommodation, board, personal care, and basic health and nursing care services under the daily supervision of a licensed nurse and direction of a licensed physician to three or more residents dependent for care and supervision. Licensed Nursing Home Administrator is required. Living Will – See Advance Directives Occupational Therapy – Health rehabilitation that helps individuals regain and build skills for normal activities of daily living. Ombudsman – A personal that investigates and mediates nursing home residents’ problems and/or complaints regarding the nursing home they reside in. Personal Care Services – Assistance with activities of daily living such as, grooming, bathing, dressing, toileting and eating. Advanced Personal Care Services – personal care for persons who require medically related assistance. The medically related assistance can include things like: ostomy care, catheter care, bowel program, application of ointments or lotions to unbroken skin, aseptic dressings, passive range of motion, assisting those who can’t bear any weight on their legs. Basic Personal Care Services – personal care for those who do not have special medical needs such as those mentioned above. Residential Care Facility I - Facility which provides 24-hour care to three or more residents who need or are provided with shelter, board, and protective oversight, which may include storage, distribution or administration of medications and care during short-term illness or recuperation. Residents who live in a RCF are required to make a path to safety unassisted. A licensed Nursing Home Administrator is not required. Residential Care Facility II - Facility which provides 24-hour accommodation, board, and care to three or more residents who need or are provided with supervision of diets, assistance in personal care, storage, distribution or administration of medications, supervision of health care under the direction of a licensed physician, and protective oversight, including care during short-term illness or recuperation. Residents who live in a RCF* are required to make a path to safety unassisted. A licensed Nursing Home Administrator is required. Respite Care – help that provides temporary relief for a caregiver of a dependent adult. Respite care can be provided in the home or outside the home such as an adult day care center. Advanced Respite Care – respite care for those with special medically related needs. Basic Respite Care – respite care for those without special medically related needs. For those who need only supervision and/or someone to simply be present with them. Nurse Respite Care – respite care for those with special needs that only a nurse or trained family member could meet. Skilled Nursing Facility - Facility provides 24-hour accommodation, board and skilled nursing care and treatment services to at least three residents. Skilled nursing care and treatment services are commonly performed by or under the supervision of a registered professional nurse for individuals requiring twenty-four hour care by licensed nursing personnel including acts of observation, care and counsel of the aged, ill, injured or infirm, the administration of medications and treatments as prescribed by a licensed physician or dentist, and other nursing functions requiring substantial specialized judgment and skill. Licensed Nursing Home Administrator is required. Spend Down – The amount of money determined by Division of Social Services, Family Support Division that has to be spent before a person would be eligible for Medicaid assistance. Must reapply quarterly SSI (Supplemental Security Income) – A Social Security Administration program that provides extra monthly income to the blind, disabled and elderly persons with very low income. Individuals must meet income requirements.
