What Does the Library Know About the Library What Does the Library Know About the Library? Data Farm Update What Does the Library Know About the Library Web Pages Served 1995-2001 from www.library.upenn.edu 3-month moving average 2,000,000 1,800,000 Total pages requested: FY 96 2,481,146 FY 97 5,316,283 one-year increase................114.3% FY 98 7,038,872 ...................32.4% FY 99 11,807,289 ...................67.7% FY00 12,540,531 .....................6.2% FY01 14,461,712 ....................15.3% 1,600,000 1,200,000 1,000,000 800,000 600,000 400,000 200,000 Apr-01 Jan-01 Oct-00 Jul-00 Apr-00 Jan-00 Oct-99 Jul-99 Apr-99 Jan-99 Oct-98 Jul-98 Apr-98 Jan-98 Oct-97 Jul-97 Apr-97 Jan-97 Oct-96 Jul-96 Apr-96 Jan-96 Oct-95 0 Jul-95 Web Pages Requested per Month 1,400,000 What Does the Library Know About the Library Data Farm Schematic ca. 2002 Asynchronous Processes and Formatted data Service Event Staff Static html display Logging Raw data File Network File Storage What Does the Library Know About the Library Data Farm Schematic Today Farmer1 Service Event Query interface Applications Static html display Logging Asynchronous Processes and Formatted data Network File Storage Staff What Does the Library Know About the Library Use of Electronic Services, Overview Online Catalog (sessions) Penn Library Image Collection (views) 500,000 (est.) 507,000 268,779 306,200 93,248 na Blackboard (logins) 1,526,123 1,272,186 Blackboard course documents (views) 1,522,634 na 1,839 1,362 2,827,081 2,325,257 Library FAQs (queries) Blackboard sites created Reference Resources & E-journals (logins) What Does the Library Know About the Library Use of Electronic Reference Sources & E-journals Total Logins LICENSED PUBLIC TOTAL 2,419,072 408,009 2,827,081 | 22% LOGIN COUNT PCT. CML.PCT. E-journals (licensed sources) 1,142,117 40.4% 40.4% Databases (licensed) 1,088,828 38.5% 78.9% Public Web (non-government) 272,693 9.6% 88.6% E-books (licensed) 111,790 4.0% 92.5% Library-created Online Research Guides 106,904 3.8% 96.3% Geographic and Government Info. and Data 52,123 1.8% 98.1% 28,412 23,711 1.0% 0.8% 50,389 1.8% 99.9% 2,237 0.1% 100.0% public web licensed sources Other resources Image Databases (licensed) Total Logins (licensed and public sources) 2,827,081 100.0% | 1-yr chng What Does the Library Know About the Library E-Resource Use by On-Campus Domains Admin, 2.4% Unresolved Ips, 2.9% Research and Arts Centers, 1.1% Wireless, 0.5% Student Residences and Organizations, 10.6% Schools, 36.8% Medical Centers, 22.1% Library, 23.6% What Does the Library Know About the Library Licensed E-Resource Use on the Library Subnet What Does the Library Know About the Library E-Resource Use by School Subnets What Does the Library Know About the Library Use of the Physical Library, Trends FY2004 FY04/03 change Multi-Year Aver Change 359,027 2.7% 3.2% Reserve Book Circulation (non-equipment) 64,662 0.3% -3.4% Video Circulation 32,754 52.1% 91.1% Sound Recordings 15,551 38.1% 8.2% Copiers Page Output 3,301,576 -18.7% -14.20% Printers Page Output 1,577,164 29.6% 56.0% Laptop Circulation 22,673 40.5% 72.6% Items Supplied from HDSF 11,283 12.7% 23% InterLibrary Lending Items Borrowed 36,432 10.6% 7.3% InterLibrary Lending Items Lent 20,417 -17.6% -2.8% BorrowDirect Items Borrowed 27,742 26.9% 99.0% BorrowDirect Items Lent 17,202 93.0% 85.0% 0 na na 2,220 na na General Circulation (non equipment) EZBorrow Items Borrowed EZBorrow Items Lent What Does the Library Know About the Library Use of the Physical Library, Trends FY2004 FY04/03 change 5-Year Change (avr.) Graduate Students 148,322 3.7% 2.1% Undergraduates 137,510 -1.0% 1.4% Faculty 41,792 3.0% 7.8% University Staff 37,343 16.5% 11.7% Student Carrels 13,377 9.9% 1.6% 3,893 12.7% 0.6% Medical Center Staff & Affiliates What Does the Library Know About the Library Instructional and Reference Services, Trends Sessions Participants Course-Related Instruction 340 6,182 Library Orientation 377 7,520 Instruction Total 717 13,702 1-Yr. Change 2.7% 3.4% 5-Yr. Change <1% 4.8% Individual Research Consultation Reference Queries at Service Points 3,118 | 45.2% 1-yr. change in reporting 220,300 | -9.5% 5-yr. change Session Hrs. Prep Hrs. Total Hrs. Prep/Session Instructional Sessions 882 796 1,678 1.1 Consultative Sessions 1,410 1,095 2,505 .4 What Does the Library Know About the Library New Data Feeds Webdoc Usage, 7/29 – 10/5/2004 700 Documents with no views: 3,154 Total Posted: 6,133 600 Zero Views All Docs Posted 400 300 200 100 Posting Date 4 9/ 30 /2 00 4 9/ 23 /2 00 4 /2 00 9/ 16 20 04 9/ 9/ 20 04 9/ 2/ 4 8/ 26 /2 00 4 8/ 19 /2 00 4 /2 00 8/ 12 20 04 8/ 5/ /2 00 4 0 7/ 29 Documents 500 What Does the Library Know About the Library Leveraging Data Feeds: Workflow Management