Applicant Tracking June 12, 2014 Presented by: Patrick Savoy and Janine Walsdorf Session Overview Applicant Definition Benefits of Definition Setting Process/Developing Protocols Soliciting EEO Information Applicant Flow Logs Using Temporary or Recruiting Agencies Record Retention Who Is An Applicant? Applicant Definition - 4 Criteria: The individual submits an expression of interest in employment through the Internet or related electronic data technologies; Individual is considered for a particular position; Individual meets the basic qualifications for the position; and, Individual at no point, prior to receiving an offer of employment, withdrew themselves or otherwise indicates that they are no longer interested in the position. Benefits Of Definition Only individuals who meet the criteria of the Internet Applicant Definition need to be analyzed for selection disparities: Smaller numbers, fewer explanations Allows for a meaningful Applicant Pool Not required to retain records regarding individuals who were never considered for a particular position. Allows contractors to use Data Management Techniques to limit the number of people being considered for a position: Techniques must be applied before giving individuals consideration Techniques are facially neutral and does not produce disparate impact based on race, gender, or ethnicity in the expressions of interest considered Example Techniques: Random sampling or absolute numerical limits A contractor may establish a search protocol under which it initially searches the database for resumes indicating an interest in the position (e.g., type of position, location, or salary sought by the job seeker). Setting Process/Developing Protocols Unsolicited Resumes Contractors are allowed to establish a protocol to refrain from considering expressions of interest, such as unsolicited resumes, that are not submitted with respect to a particular open position A contractor may establish a protocol under which it refrains from considering expressions of interest that are not submitted in accordance with standard procedures the contractor establishes. Examples: Inform Job Seekers that if application form is not filled out completely that they will not be considered for the position Inform applicants that they must list what position they’re applying for on application in order to be considered for the position All protocols should be applied in a uniform and consistent fashion. Setting Process/Developing Protocols (cont.) Paper Applications received at your facility Recommendations: Make sure all individuals receive a Voluntary Self-ID Form Have a notice with all current open positions and their job descriptions/qualifications Encourage applicants NOT to choose “ANY” position Be sure to include a process for REASONABLE ACCOMODATIONS on your website or other media Electronic (Fax, Email, Website, Resume Databases) Recommendations: List current openings on company website with job descriptions/qualifications Instruct individuals to email their resumes and list what job they’re applying for Automated reply with a Voluntary Self ID Form Soliciting EEO Information Required to request this data Voluntary to respond Pre-Offer Stage – Race/Gender/ Veterans/Disabled Must use government mandated form for soliciting Disability Status Vet/Disabled only required for Contractors with plan dates after 3/24/2014 Post-Offer Stage – Race and Gender (again) Veterans/Disabled and Reasonable Accommodations Attempt to solicit this information as early as possible to ensure that you don’t miss the opportunity Examples can be found on the client side of the OutSolve website Applicant Flow Data (Recommended) Application Date Applicant Name Race Gender Veteran (post 3/24) Disabled (post 3/24) Job Title Applying For Requisition Number Job Group/EEO Category Source (i.e. Newspaper, State Agency, Job Fair, CareerBuilder, etc.) Status and/or Disposition Interview Date Offer Date Hire Date Examples Of Dispositions: Did not meet minimum qualifications No show for Interview Withdrew Application Application Never Reviewed/Considered Did not meet preferred qualifications Other candidate selected Did not pass background check Declined Offer Temporary/Recruiting Agencies The contractor will be held accountable if the specified records are not maintained. If an employer contracts with an employment agency to screen job seekers on its behalf, it would be prudent to address expressly in its contract with the employment agency the records the agency will be expected to maintain regarding searches made on the employer's behalf. Send a template of your Applicant Flow Log to agency. Send your Voluntary Self-ID Form to agency. Record Retention Contractors with at least 150 employees and a contract of $150,000 are required to maintain records for a period of 2 years 3 year retention applies to records made regarding applicants, hires, outreach/recruitment activities and benchmark/goal data Required to retain all the expressions of interest considered External databases – contractor must maintain a record of: Position for which each search was made Substantive search criteria used in each search Date of search Resumes of any job seekers who met the basic qualifications for the particular position who are considered by the contractor (even if they do not qualify as Internet Applicants) Preserving Records In Electronic Format OFCCP allows the transfer of original paper records to an electronic recordkeeping system if: The medium used accurately reproduces the original records; The electronic records constitute a duplicate or substitute copy of the original; The electronic records can be converted back into legible and readable paper copies Original paper record may be disposed of after it has been transferred properly Electronic Records Have Record Management Practices in place Labeling electronically maintained records Provide secure storage of electronic data Create back-up electronic file copies Observing quality assurance for electronic recordkeeping through regular evaluations of the system Retain paper copies of records that cannot be accurately or completely transferred to the electronic recordkeeping system Questions? OutSolve would be happy to schedule time to address any additional questions or specific concerns you may have. (888) 414-2410 or info@outsolve-hr.com