ACH Basics and NACHA Operating Rules Update © 2014 NACHA — The Electronic Payments Association. All rights reserved. No part of this material may be used without the prior written permission of NACHA. Content from sources other than NACHA is used with permission and requires the separate consent of those sources for use by others. This material is not intended to provide any warranties or legal advice, and is intended for educational purposes only. 2 Agenda • ACH Basics • What’s New in the ACH Network • ACH Under Development 3 What is NACHA? Industry Association ACH Network Administrator NACHA 4 What is ACH? • Automated Clearing House – “Processing and delivery system that provides for the distribution and settlement of electronic debits and credits among financial institutions” • Batch-oriented, store-and-forward processing system • Safe, secure, electronic network for consumer, business, and government payments • Used by more than 12,000 participating Financial Institutions and millions of business and consumers 5 Facts about the ACH Network • Over 22 billion transactions in 2013 • Payments valued at more than $39 trillion dollars in 2013 • 90% of total dollar value of all non-wire electronic payments in the U.S. are supported by the ACH Network • The ACH Network is governed by the fair and equitable NACHA Operating Rules, which guide risk management and create payment certainty for all players. 6 Foundation of the NACHA Operating Rules is Contract Law • • • Originating Depository Financial Institutions (ODFIs) and Receiving Depository Financial Institutions (RDFIs) are bound collectively to each other by the Rules, as a multilateral agreement The Rules assign ODFIs and RDFIs distinct roles, responsibilities, and liabilities for ACH transactions that they originate and receive that flow via warranties and indemnification to all other DFIs and ACH Operators in the ACH Network The NACHA Operating Rules require ODFIs and RDFIs to execute agreements with Originators and third-parties, as applicable, that bind them to the Rules – Rules require Originators to have a relationship with Receivers (agreement or authorization) • Additional Legal Requirements and Regulations (e.g., Regulation E) create the framework for ACH transactions 7 Who are the Participants? • • • • • Originator Originating Depository Financial Institution (ODFI) ACH Operator Receiving Depository Financial Institution (RDFI) Receiver 8 ACH Credit Payment: Entry and Funds Flow Authorization 9 ACH Debit Payment: Entry and Funds Flow Authorization 10 Direct Deposit via ACH • The deposit of funds for payroll, T&E, government benefits, tax and other refunds, and annuities and interest payments. 11 Direct Payment via ACH • The use of funds for making a payment. • Individuals or organizations can send or receive a Direct Payment. • May be ACH credit or debit. 12 Role of Originators Obligations of Originators • Authorization must: – Be readily identifiable, have clear and readily understandable terms, provide that Receiver may revoke only by notifying Originator in manner specified • Debit entries to consumer accounts – Notice of change in amount – Notice of change in scheduled date – Copy of debit authorization 13 Role of Originators Obligations of Originators • Record of authorization – Originator must retain original or copy of authorization for defined period of time – Upon RDFI request, Originator must provide to ODFI copy of authorization so that ODFI can provide to RDFI within 10 banking days • Some applications (SEC Codes) have specific requirements for Originators 14 Recent and Upcoming Implementations • Prenotification Entries – Reduction in Waiting Period for Live Entries – September 2014 • Proof of Authorization for Non-Consumer Entries – September 2014 • Return Fee Entry Formatting Requirements – January 2015 • Dishonored Returns and Contested Dishonored Returns Related to an Unintended Credit to a Receiver – March 2015 • Standards for Reinitiation of Returned Entries – September 2015 15 Prenotification Entries – Reduction in Waiting Period for Live Entries • • • • Approved September 9, 2013; Effective September 19, 2014 Reduces the current Prenotification waiting period from six to three banking days If the ODFI receives a Return Entry or a Notification of Change in response to the Prenote by the opening of business on the second Banking Day following the Settlement Date of the Prenotification (that is, a timely return or NOC), the Originator is not permitted to transmit subsequent Entries to the Receiver’s account until it has remedied the reason for the Return Entry or made the correction If an untimely NOC in response to a Prenote is received by the ODFI beyond the second banking day deadline, the Originator is required to make the correction requested in the NOC within six banking days or prior to initiating a subsequent Entry to the Receiver’s account, whichever is later. 16 Proof of Authorization for Non-Consumer Entries • • • • • Approved March 7, 2013; Effective September 19, 2014 Permits an RDFI to request proof of a Non-Consumer Receiver’s authorization for a CCD, CTX, or an Inbound IAT Entry; and requires that, upon receipt of an RDFI’s written request, the ODFI provide either – (1) an accurate record evidencing the Receiver’s authorization, or – (2) the Originator’s contact information that, at a minimum, includes (i) the Originator’s name, and (ii) Originator’s phone number or email address for inquiries regarding authorization of Entries. The record or information must be provided to the RDFI within ten banking days without charge. This change facilitates the investigation and resolution of disputes over unauthorized Entries between entities with no relationship 17 Return Fee Entry Formatting Requirements • • • Approved August 22, 2014; Effective January 1, 2015 Revises the formatting requirements for certain Return Fee Entries to align with the formatting requirements specific to the underlying transaction to which the return fee relates Return Fee Entry Formatting Requirements – Clarifies contents of Individual Name field for PPD Return Fee Entries authorized by notice, where Receiver name may not be readily available to Originator – May contain the Receiver’s name or a reference number, identification number, or code that the merchant uses to identify a particular transaction or customer – Aligns field content with underlying ARC, BOC, POP entry to which the fee relates Dishonored Returns and Contested Dishonored Returns Related to an Unintended Credit to a Receiver • • • • • • Approved March 7, 2013; Effective March 20, 2015 Provides an Originator/ODFI with an additional mechanism to resolve, via the automated return process, situations in which use of the reversal process has resulted in, or not resolved, an unintended credit to the Receiver Unintended credits to the Receiver may be caused by either of the following conditions: – A debit Erroneous Entry and a subsequent credit Reversing Entry are both transmitted to the Receiver’s account. The erroneous debit is returned, but the reversing credit is posted and made available to the Receiver. – A credit Erroneous Entry and a subsequent debit Reversing Entry are both transmitted to the Receiver’s account. The erroneous credit is posted and made available to the Receiver, but the reversing debit is returned ODFIs can now dishonor the Return of either debit (the erroneous debit or the Reversal), using new Return Reason Code R62, provided that the associated credit Entry (the Reversal or the erroneous credit) was not also returned by the RDFI Requires any ODFI dishonoring a Return because the Reversal process either resulted in, or failed to resolve, an unintentional credit to the Receiver to warrant that it originated a Reversal in an effort to correct the original, erroneous transaction Establishes the right of an RDFI to contest this type of dishonored Return, using new Return Reason Code R77, if either of the following conditions exists: – the RDFI returned both the Erroneous Entry and the related Reversal; or – the RDFI is unable to recover the funds from the Receiver 18 19 Standards for Reinitiation of Returned Entries • • • • • Approved August 22, 2014; Effective September 18, 2015 Requires a reinitiated Entry to contain identical content in the following fields: Company Name, Company ID, and Amount Permits modification to other fields only to the extent necessary to correct an error or facilitate processing of an Entry. – This change will allow reinitiations to correct administrative errors, but would prohibit reinitiation of Entries that may be attempts to evade the limitation on the reinitiation of returned Entries by varying the content of the Entry Requires the word “RETRY PMT” be included in the Company Entry Description field to identify Entries that are permissible resubmissions of Returned Entries Allows the use of Return Code R10 for violations of the Reinitiation Rule 20 Recent & Upcoming Implementations • For more information, visit: https://www.nacha.org/rules/updates 21 ACH Under Development Upcoming Request for Comment • Same Day ACH Concept – Multiple Batch Transmission – Additional Settlement Times 22 Same Day ACH Settlement – Phased Implementation Concept 1 ACH Credits AM & PM Transmissions 5 PM ET Settlement 2 ACH Credits and Debits AM & PM Transmissions 5 PM ET Settlement 3 ACH Credits and Debits AM & PM Transmissions Mid-day & 5 PM ET Settlement Faster Funds Availability Builds functionality over time, adding value to end-users with each step 23 Same Day Settlement • Expedited Bill Payments • Biller Scenarios – – – – Allow consumers to pay bill on day it is due Collect non-time sensitive bill payments faster Faster funds collection for late payments Bank’s online bill pay service could allow same day bill payment 24 Same Day Settlement • Other Corporate Uses of Same Day ACH – Payroll Direct Deposits – Internal cash concentration – Accounts Payable and Receivable 25 Same Day ACH • Request for Comment to be issued soon • To add your comments, visit: https://www.nacha.org/rules/proposed 26 Resources • NACHA Operating Rules • NACHA Operating Guidelines – Do not supersede the Rules, but provide additional information • ACH Rules Online – Rules and Guidelines online access – With full-featured search, bookmarking, and save search – achrulesonline.org • nacha.org – – – – Upcoming amendments Proposed changes eStore News and education 27 QUESTIONS? Danita Tyrrell, AAP Director of Network Rules NACHA dtyrrell@nacha.org 28 Appendix Glossary • • • • • • Return Entry: an Entry initiated by the RDFI to return to the ODFI a previously initiated debit or credit Entry Dishonored Return: a Return Entry that the ODFI sends back to the RDFI due to defect or other limited condition Contested Dishonored Return: a dishonored Return Entry sent back to the ODFI because the RDFI either has corrected or disputed the reason for the dishonored Entry Prenotification Entry: a non-dollar Entry sent to the RDFI as notice that live Entries will follow and as verification/validation of the account number Return Fee Entry: an Entry initiated to collect a Return Fee SEC Codes: a three-character code that identifies the ACH application used to originate an Entry