R5: People do not lack strength, they lack will. Assessing Leadership and Measuring Its Effects Presented by Mr. Hor Chanrotha CMU’s undergraduate program June 2010 Chapter4: Assessing Leadership and Measuring Its Effects R5: People do not lack strength, they lack will. Discussion Questions 1. Why do we have good and bad leader? 2. Why is everything because of leader? 3. Why do good leaders are good problem solvers? Presented by Mr. Hor Chan Rotha Chapter4: Assessing leadership and measuring its effects 2 R5: People do not lack strength, they lack will. Course Objectives 1. Assessing Leadership 2. Measuring the Effects of Leadership 3. Methodologies Used to Study Leadership 4. Maxims and Theories of Leadership Presented by Mr. Hor Chan Rotha Chapter4: Assessing leadership and measuring its effects 3 R5: People do not lack strength, they lack will. 1. Assessing Leadership Putting the wrong people into key leadership positions can cost billions of dollars and lead organizational to ruin. Presented by Mr. Hor Chan Rotha Chapter4: Assessing leadership and measuring its effects 4 R5: People do not lack strength, they lack will. 1. Assessing Leadership 1. Commonly techniques • application blanks • reference checks • unstructured interviews are also the least valid. Presented by Mr. Hor Chan Rotha Chapter4: Assessing leadership and measuring its effects 5 R5: People do not lack strength, they lack will. 1. Assessing Leadership 2. Best Practices Presented by Mr. Hor Chan Rotha • Determine the leadership level of the position. • Build a competency model. • Use a multiple hurdles approach. Chapter4: Assessing leadership and measuring its effects 6 R5: People do not lack strength, they lack will. Competency model Knowledge + Ability + Skills + other relevant contributes to success performance in a particular job Presented by Mr. Hor Chan Rotha Chapter4: Assessing leadership and measuring its effects 7 R5: People do not lack strength, they lack will. Multiple Hurdles Approach Figure 4-2 Presented by Mr. Hor Chan Rotha Chapter4: Assessing leadership and measuring its effects 8 R5: People do not lack strength, they lack will. 1.2 Assessment Center Simulations In-Basket exercise => Work simulation that requires candidate to do actual “paperwork.” Role-Play simulations => Actors are trained assessors who observe and rate the performance of each candidate. Presented by Mr. Hor Chan Rotha Chapter4: Assessing leadership and measuring its effects 9 R5: People do not lack strength, they lack will. 2. Measuring the Effects of Leadership • Common Measures of Successful and Unsuccessful Leadership • Best Practices in Measuring Leadership Success Presented by Mr. Hor Chan Rotha Chapter4: Assessing leadership and measuring its effects 10 R5: People do not lack strength, they lack will. Common Measures Superiors’ effectiveness and performance ratings. Subordinates’ ratings on satisfaction, organizational climate, morale, motivation, and leadership effectiveness. Unit performance indices. Presented by Mr. Hor Chan Rotha Chapter4: Assessing leadership and measuring its effects 11 R5: People do not lack strength, they lack will. 2.2 Best Practices in Measuring Leadership Success o Ratings by superiors and subordinates o Multiple measures o How their behavior affects the measures used to judge leadership success o Be aware of leadership success measures being biased. Presented by Mr. Hor Chan Rotha Chapter4: Assessing leadership and measuring its effects 12 R5: People do not lack strength, they lack will. 3. Methodologies Used to Study Leadership The Qualitative Approach The most common qualitative approach is the case study. Quantitative Approaches Correlational studies Experiments Presented by Mr. Hor Chan Rotha Chapter4: Assessing leadership and measuring its effects 13 R5: People do not lack strength, they lack will. 4. Maxims and Theories of Leadership Maxims: personal opinions that can give valuable advice about leadership. Theory: framework for conceptualizing relationships between variables and guiding research toward a fuller understanding of phenomena. Presented by Mr. Hor Chan Rotha Chapter4: Assessing leadership and measuring its effects 14 R5: People do not lack strength, they lack will. 4. Maxims and Theories of Leadership Theories: are central scientific research due to: =>Public predictions of how leadership variables are interrelated. =>The systematic gathering and analysis of data. =>Peer review of results. Presented by Mr. Hor Chan Rotha Chapter4: Assessing leadership and measuring its effects 15 R5: People do not lack strength, they lack will. 4. Maxims and Theories of Leadership Maxims may represent valid advice, but they are ultimately no more than personal opinion. Presented by Mr. Hor Chan Rotha Chapter4: Assessing leadership and measuring its effects 16 R5: People do not lack strength, they lack will. 4. Maxims and Theories of Leadership Maxims and theories are useful for understanding leadership situations. Presented by Mr. Hor Chan Rotha Only theories add to the body of knowledge concerning the science of leadership and help the development of universal laws of leadership. Chapter4: Assessing leadership and measuring its effects 17 The towant success is always under R5: Decide what really andlack willing to pay theconstruction price make it happen R5:road People do not strength, they lack to will. You create your world by your thought. Buddha Assessing leadership measuring Buddha. its effects By our thought,Chapter4: we create our and world, Presented by Mr. Hor Chan Rotha 18 The towant success is always under R5: Decide what really andlack willing to pay theconstruction price make it happen R5:road People do not strength, they lack to will. What does human can do? Presented by Mr. Hor Chan Rotha Chapter4: Assessing leadership and measuring its effects 19