1.
Key Messages
2.
Progress and Status
3.
Scope Management
4.
Confirm Major Decisions
5.
Assistance with Major Risk Resolution
6.
Related Initiatives
7.
Current Team Structure
8.
Goods in Kind Tally
Business Requirements documents and Request for Proposal are being issued for review and sign off – critical finalisation date of 22 December
Engaging more directly with Senior Stakeholders and Working Group members on the understanding of requirements
Quick wins have kicked off – Online Giving Tactical and Ordering/Accounts
Payable process improvement
Timing of releases within Phase 1 and Phase 2 is proving complex due to natural business cycles and preferences of different teams
People and Change work stream continues and a short term senior resource has been engaged to assist with Communication and Change
Management
There is some confusion around the specific requirements for Grant
Management as opposed to Grant Financial Tracking
Out of Scope items continue to be refined, latest exclusions are Online
Shopping and Website Redesign (J4G and CMRI)
Expectations remain very high
Last 2 Weeks
Junior Business Analysts (Student
Interns) selected and under negotiation
Continue People and Change activities
Finalise high level project plan and timeline – in progress
Develop detailed project plan to end of
Analysis and Design phase
– in progress
Finance Business Requirements signed off
Online Giving Tactical solution agreed
Request for Proposal distributed for review
Detailed timeline for Tender process completed
Commenced formal risk management and status reporting
Kicked off Purchase Order and Accounts
Payable process improvement
Student Interns selected for Junior
Business Analyst roles
– one has accepted, other under negotiation
Next 2 Weeks
Supporter Relationship Management business requirements reviewed and signed off
Fundraising and Event Management business requirements reviewed and signed off
Online Giving business requirements reviewed and signed off
Document and prioritise solution selection criteria
Develop process modeling standards
Develop process framework
Continue Purchase Order and Accounts
Payable process improvement
Finalise impact assessment workshops and sessions for Corporate Services and
Fundraising
Finance
First draft issued Friday 21 November
Reviewed on Friday 28 November
Signed off Wednesday 4 December
Online Giving
90% complete, plan to issue Friday 5 December for review
Finalise review Friday 12 December
Seeking sign off Tuesday 17 December
Technical Requirements – Non Functional Requirements
First draft currently under review, plan to issue Friday 5 December for further review
Finalise review Friday 12 December
Seeking sign off Tuesday 17 December
Supporter Relationship Management
Issued Thursday 4 December for review
Finalise review Tuesday 9 December
Seeking sign off Monday 15 December
Fundraising and Event Management
Issued Friday 5 December for review
Finalise review Thursday 11 December
Seeking sign off Wednesday 17 December
Request for Proposal
First pass review conducted, issued to Steering Committee for review Friday 5 December
Seeking sign off Friday 12 December
22 December –Signed Off Business Requirements
5 January – Tender - Issue Request for Proposal
Early February – Received and Review Proposals
End February – Evaluate and Select Software Package
Tentative End January – Deliver Online Giving Tactical Solution
Deliver Phase 1 – July 2009 ?? Problematic for Admin, prefer earlier or later
Commence Phase 2 – May 2009 ?? or earlier if possible
Deliver Phase 2 – ?? Considering staggered roll out starting in
September 2009 for J4G Merchandising, January 2010 for CMRI
Merchandising, April 2010 for Supply Chain including Order
Processing
1.
Online Giving Tactical Solution
Ideally needs to go live end of March to support Direct Mail project requirements, currently looking at end January implementation
Bill Kotsifas will be assigned to this sub project and Kylie Ritson will be the business owner
Business requirements underway for both tactical and strategic solutions, solution design underway with Westpac
2.
Purchase Order and Accounts Payable Process Improvement
Very poor practice with extensive delays in invoice payments, disgruntled vendors, rework and unclear procedures
Major improvements can be gained by redesigning the business process that are independent of the software that supports this function
Will impact any staff that order supplies and need invoices paid
Suggest that primary responsibility realigned to the person doing the ordering rather than the clerical staff in Accounts
Will require development and approval of new policies, processes and procedures
Fully reusable once new software is implemented, anticipate minor adjustments to detailed work instructions only
Departments
Administration
Functions
Finance & Administration
Accounts
Planning & Budgeting
Project Accounting
Cost Accounting
Accounts Payable
Expense Management
Banking & Cash Management
Accounts Receivable
Asset Depreciation
General Account Maintenance
Financial Reporting
Management Information
Grant Financial Tracking
Jeans 4 Genes
Supporter Relationship
Management
Supporter Account Maintenance
Supporter Profiling
Single View of Supporter
Supporter Relationships
Supporter Contact History
Supporter Reporting
Volunteer Management
Campaign Management
Committee Management &
Support
Community Relations
Fundraising & Event
Management
Event Management
Online Regular Giving
Direct Mail Campaigns
Trusts & Grant Management
Fundraising Activities
– Bequests
– Gifts
– Lotteries
– Sponsorships etc
Fundraising Reporting
Functions
Operations &
Scientific Research
Supply Chain Management
Order Processing
Inventory Management
Asset Management
Finance &
Administration
Supply Chain Management
Order Processing
Inventory Management
Asset Management
Fundraising & Event
Management
Merchandise Outsourcing
Supply Chain Management
Order Processing
Inventory Management
Departments
Human Resources Operations ICT Scientific Research Bio Services
Functions
Operations &
Scientific Research
Property Management
Contract Management
People
Management
Payroll Processing
Human Resource
Management
Workforce Planning
Finance &
Administration
Animal
Management
Corporate Governance
Workflow Management
Project Management
Call Centre Management
Online Shopping
Website Redesign
Animal Management
These departments and processes are currently outside of the scope of
Project Leap, if they need to be included there will be major impacts on delivery timeframes and costs.
Formal change control will kick in after Business requirements signed off
Critical to tightly manage scope especially given the extremely high expectations and inexperience
Change requests will be prepared by the Project Leap team as they arise
Suggest Change Control Committee consist of Stephen
Ryall, Greg Craig and Julia Cognet
Will kick off meeting in February 2009
Time
Quick
Cost
Quality
Cheap
Good
Project success is often reliant on the project manager’s ability to manage stakeholder expectations and make trade offs between key project dimensions
Risk Communication
Time
Scope
Cost
Human Resources
Quality
Procurement
1.
Confirm major decisions made to date
2.
Confirm RFP Short List
3.
Accelerate People Management Deliverables
4.
Advise Steering Committee leave dates and all staff
Christmas leave dates
Implementation of new Ordering System is on hold
Recommend that Order Processing and Supply Chain Management included as Project Leap Phase 2
Pending selection of Project Leap platform and evaluation of available Order
Processing and Supply Chain functionality
Can undertake evaluation, prepare high level timeline and high level budget estimates once Phase 1 is underway
Tentative date for presentation of findings and recommendations to Steering
Committee in April 2009
Merchandise Outsourcing is part of Project Leap Phase 2
Existing arrangements with McKinnons will be unchanged until Project Leap
Phase 2
Support for Project Leap Phase 2
Pending timeframe and budget estimates to be presented in April 2009
Agreed to ‘Closed Tender’ process
Will consider Application Hosting as it may reduce short term costs
Confirm Short List –
iMIS
Raiser’s Edge + Financial Edge
Dialogue - Serenic Navigator + Microsoft Dynamics NAV
Eclipse
– Microsoft Dynamics NAV
Professional Advantage - Microsoft Dynamics NAV
Technology One
Sage MIP
CoreSoft
NetSuite
– Oracle solution, only provided as Application Hosting
ThankQ
Administration structure review – Corporate Services and Fundraising
Prepare existing position descriptions – Trish Hart
Develop and launch new Performance Management
Framework – Trish Hart
Prepare new Position descriptions – Trish Hart
Short term senior resource has been engaged to plan and execute major People and Change work stream deliverables, will also assist Trish with her deliverables
1.
Less than planned access to Business Owner
2.
Business unable to envisage requirements
3.
Change Management
4.
Unrealistically high expectations
1.
Order Processing System Upgrade
2.
Pareto Direct Mail Initiative
3.
Jeans for Genes Merchandise Outsourcing
4.
ICT Infrastructure Upgrade
5.
Educational Website
6.
CMRI and J4G Websites
7.
Grant Management Database
Activity Deliverables
Change Management Briefings 3.5 hours deliver
3.5 hours preparation
Process Briefings and
Standards
Project Deliverable Templates and Framework
2 hours delivery
1 hour preparation
Standards Template
Deliverable Templates
Project Framework
Provider
Jan Payne
Richard Nowakowski
Ved Prasad
Tim Kinchington
Human Resource Consultant potential
Performance Management Framework
Detailed communication plan
Detailed change management plan
Annette Delaney
Value
$2,000
$1,200
$1,500
$2,000 pd