SteeringCommitteeStatusPresentation

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Project Leap

Steering Committee Meeting

8 December 2008

Agenda

1.

Key Messages

2.

Progress and Status

3.

Scope Management

4.

Confirm Major Decisions

5.

Assistance with Major Risk Resolution

6.

Related Initiatives

7.

Current Team Structure

8.

Goods in Kind Tally

1. Key Messages

 Business Requirements documents and Request for Proposal are being issued for review and sign off – critical finalisation date of 22 December

 Engaging more directly with Senior Stakeholders and Working Group members on the understanding of requirements

 Quick wins have kicked off – Online Giving Tactical and Ordering/Accounts

Payable process improvement

 Timing of releases within Phase 1 and Phase 2 is proving complex due to natural business cycles and preferences of different teams

 People and Change work stream continues and a short term senior resource has been engaged to assist with Communication and Change

Management

 There is some confusion around the specific requirements for Grant

Management as opposed to Grant Financial Tracking

 Out of Scope items continue to be refined, latest exclusions are Online

Shopping and Website Redesign (J4G and CMRI)

 Expectations remain very high

2. Progress and Status – On Track

 Last 2 Weeks

 Junior Business Analysts (Student

Interns) selected and under negotiation

 Continue People and Change activities

 Finalise high level project plan and timeline – in progress

 Develop detailed project plan to end of

Analysis and Design phase

– in progress

 Finance Business Requirements signed off

Online Giving Tactical solution agreed

 Request for Proposal distributed for review

 Detailed timeline for Tender process completed

Commenced formal risk management and status reporting

 Kicked off Purchase Order and Accounts

Payable process improvement

 Student Interns selected for Junior

Business Analyst roles

– one has accepted, other under negotiation

 Next 2 Weeks

 Supporter Relationship Management business requirements reviewed and signed off

Fundraising and Event Management business requirements reviewed and signed off

 Online Giving business requirements reviewed and signed off

 Document and prioritise solution selection criteria

Develop process modeling standards

 Develop process framework

 Continue Purchase Order and Accounts

Payable process improvement

 Finalise impact assessment workshops and sessions for Corporate Services and

Fundraising

2. Status of Business Requirements

 Finance

 First draft issued Friday 21 November

 Reviewed on Friday 28 November

 Signed off Wednesday 4 December

 Online Giving

 90% complete, plan to issue Friday 5 December for review

 Finalise review Friday 12 December

 Seeking sign off Tuesday 17 December

 Technical Requirements – Non Functional Requirements

 First draft currently under review, plan to issue Friday 5 December for further review

 Finalise review Friday 12 December

 Seeking sign off Tuesday 17 December

2. Status of Business Requirements and RFP

 Supporter Relationship Management

 Issued Thursday 4 December for review

 Finalise review Tuesday 9 December

 Seeking sign off Monday 15 December

 Fundraising and Event Management

 Issued Friday 5 December for review

 Finalise review Thursday 11 December

 Seeking sign off Wednesday 17 December

 Request for Proposal

 First pass review conducted, issued to Steering Committee for review Friday 5 December

 Seeking sign off Friday 12 December

2. Upcoming Key Dates and Milestones

 22 December –Signed Off Business Requirements

 5 January – Tender - Issue Request for Proposal

 Early February – Received and Review Proposals

 End February – Evaluate and Select Software Package

 Tentative End January – Deliver Online Giving Tactical Solution

 Deliver Phase 1 – July 2009 ?? Problematic for Admin, prefer earlier or later

 Commence Phase 2 – May 2009 ?? or earlier if possible

 Deliver Phase 2 – ?? Considering staggered roll out starting in

September 2009 for J4G Merchandising, January 2010 for CMRI

Merchandising, April 2010 for Supply Chain including Order

Processing

2. Status Update - Quick Wins

1.

Online Giving Tactical Solution

Ideally needs to go live end of March to support Direct Mail project requirements, currently looking at end January implementation

Bill Kotsifas will be assigned to this sub project and Kylie Ritson will be the business owner

Business requirements underway for both tactical and strategic solutions, solution design underway with Westpac

2.

Purchase Order and Accounts Payable Process Improvement

 Very poor practice with extensive delays in invoice payments, disgruntled vendors, rework and unclear procedures

 Major improvements can be gained by redesigning the business process that are independent of the software that supports this function

 Will impact any staff that order supplies and need invoices paid

 Suggest that primary responsibility realigned to the person doing the ordering rather than the clerical staff in Accounts

Will require development and approval of new policies, processes and procedures

Fully reusable once new software is implemented, anticipate minor adjustments to detailed work instructions only

3. Project Leap Scope – IN Scope Phase 1

Departments

Administration

Functions

Finance & Administration

Accounts

Planning & Budgeting

 Project Accounting

 Cost Accounting

 Accounts Payable

 Expense Management

Banking & Cash Management

 Accounts Receivable

 Asset Depreciation

 General Account Maintenance

 Financial Reporting

Management Information

 Grant Financial Tracking

Jeans 4 Genes

Supporter Relationship

Management

Supporter Account Maintenance

 Supporter Profiling

 Single View of Supporter

 Supporter Relationships

 Supporter Contact History

Supporter Reporting

 Volunteer Management

 Campaign Management

 Committee Management &

Support

Community Relations

Fundraising & Event

Management

 Event Management

Online Regular Giving

 Direct Mail Campaigns

 Trusts & Grant Management

 Fundraising Activities

– Bequests

– Gifts

– Lotteries

– Sponsorships etc

 Fundraising Reporting

3. Project Leap Scope – IN Scope Phase 2

Functions

Operations &

Scientific Research

 Supply Chain Management

 Order Processing

 Inventory Management

 Asset Management

Finance &

Administration

Supply Chain Management

 Order Processing

 Inventory Management

Asset Management

Fundraising & Event

Management

Merchandise Outsourcing

 Supply Chain Management

 Order Processing

Inventory Management

3. Project Leap Scope – OUT of Scope

Departments

Human Resources Operations ICT Scientific Research Bio Services

Functions

Operations &

Scientific Research

 Property Management

Contract Management

People

Management

 Payroll Processing

 Human Resource

Management

 Workforce Planning

Finance &

Administration

Animal

Management

 Corporate Governance

 Workflow Management

Project Management

 Call Centre Management

 Online Shopping

 Website Redesign

 Animal Management

These departments and processes are currently outside of the scope of

Project Leap, if they need to be included there will be major impacts on delivery timeframes and costs.

3. Scope Management

 Formal change control will kick in after Business requirements signed off

 Critical to tightly manage scope especially given the extremely high expectations and inexperience

 Change requests will be prepared by the Project Leap team as they arise

 Suggest Change Control Committee consist of Stephen

Ryall, Greg Craig and Julia Cognet

 Will kick off meeting in February 2009

3. Project Management Tradeoffs

Time

Quick

Cost

Quality

Cheap

Good

Project success is often reliant on the project manager’s ability to manage stakeholder expectations and make trade offs between key project dimensions

3. Project Management Relationships

Risk Communication

Time

Scope

Cost

Human Resources

Quality

Procurement

4. Guidance and Decisions Required

1.

Confirm major decisions made to date

2.

Confirm RFP Short List

3.

Accelerate People Management Deliverables

4.

Advise Steering Committee leave dates and all staff

Christmas leave dates

4.1 Confirm Major Decisions Made to Date

 Implementation of new Ordering System is on hold

Recommend that Order Processing and Supply Chain Management included as Project Leap Phase 2

 Pending selection of Project Leap platform and evaluation of available Order

Processing and Supply Chain functionality

Can undertake evaluation, prepare high level timeline and high level budget estimates once Phase 1 is underway

 Tentative date for presentation of findings and recommendations to Steering

Committee in April 2009

 Merchandise Outsourcing is part of Project Leap Phase 2

 Existing arrangements with McKinnons will be unchanged until Project Leap

Phase 2

 Support for Project Leap Phase 2

 Pending timeframe and budget estimates to be presented in April 2009

4.2 Confirm RFP Vendors to be Invited

 Agreed to ‘Closed Tender’ process

 Will consider Application Hosting as it may reduce short term costs

 Confirm Short List –

 iMIS

 Raiser’s Edge + Financial Edge

 Dialogue - Serenic Navigator + Microsoft Dynamics NAV

 Eclipse

– Microsoft Dynamics NAV

 Professional Advantage - Microsoft Dynamics NAV

 Technology One

Sage MIP

 CoreSoft

NetSuite

– Oracle solution, only provided as Application Hosting

 ThankQ

4.3 Accelerate People Management Deliverables

 Administration structure review – Corporate Services and Fundraising

 Prepare existing position descriptions – Trish Hart

 Develop and launch new Performance Management

Framework – Trish Hart

 Prepare new Position descriptions – Trish Hart

 Short term senior resource has been engaged to plan and execute major People and Change work stream deliverables, will also assist Trish with her deliverables

5. Assistance with Major Risk Resolution

1.

Less than planned access to Business Owner

2.

Business unable to envisage requirements

3.

Change Management

4.

Unrealistically high expectations

6. Related Initiatives

1.

Order Processing System Upgrade

2.

Pareto Direct Mail Initiative

3.

Jeans for Genes Merchandise Outsourcing

4.

ICT Infrastructure Upgrade

5.

Educational Website

6.

CMRI and J4G Websites

7.

Grant Management Database

7. Governance – Latest Team Structure

8. Goods in Kind Tracking

Activity Deliverables

Change Management Briefings 3.5 hours deliver

3.5 hours preparation

Process Briefings and

Standards

Project Deliverable Templates and Framework

2 hours delivery

1 hour preparation

Standards Template

Deliverable Templates

Project Framework

Provider

Jan Payne

Richard Nowakowski

Ved Prasad

Tim Kinchington

Human Resource Consultant potential

Performance Management Framework

Detailed communication plan

Detailed change management plan

Annette Delaney

Value

$2,000

$1,200

$1,500

$2,000 pd

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