The skills necessary
to keep America
running
United States Department of Labor TAACCCT Grant
•
$23.2 Million
•
Awarded in 2013
•
Develop a training program and workforce for Mission Critical
Operations (MCO)
•
3 Years to complete
What are Mission Critical Operations?
“any operation requiring round-the-clock
supervision of systems and is aimed at combating
the evolving threat of critical infrastructure
operations failure.”
Where are Mission Critical Operations?
• Technology is converging into every aspect of our lives
• Much of this technology we depend on daily and take for granted
• Any of that ubiquitous technology we can’t live without…
• Electricity
• Water
• Transportation
• Communication Systems (i.e. Phones, Internet)
• … that’s where MCO ‘lives’
• Data Centers
• Hospitals
• Labs
• Financial Institutions
• Communications Companies
• Emergency/911 Call Centers
• Hundreds of other special facilities
• HVAC
• Power
• Security
• Controls
• Location
• Workforce
• Communications
Industry Partnerships
Organization Partners
What governmental agencies have MCO on their
mind?
• Here’s a few…
US DHS? Really? Yes. Really.
Critical Infrastructure
http://www.dhs.gov/critical-infrastructure
Presidential Policy Directive 21 (PPD-21):
Critical Infrastructure Security and Resilience
advances a national policy to strengthen and
maintain secure, functioning, and resilient critical
infrastructure.
Critical Infrastructure Sectors
•
•
•
•
•
•
•
•
•
Chemical
Commercial Facilities
Communications
Critical Manufacturing
Dams
Defense Industrial Base
Emergency Services
Energy
Financial Services
•
•
•
•
•
•
•
Food and Agriculture
Government Facilities
Healthcare and Public Health
Information Technology
Nuclear
Transportation Systems
Water and Wastewater Systems
For more information, visit http://www.dhs.gov/critical-infrastructure-sectors
Mission Critical Operations
Academic and Professional
Credentials
Associate in Applied Science Degree (2yr)
Mission Critical Operations - CIP Code: 15.0406
AAS/Diploma/Certificate - A40430
The Mission Critical Operations curriculum prepares graduates for employment in a wide range of positions in specific mission critical
environments, operations technology, and maintenance. Course work includes the development of a student’s ability to maintain technically
sophisticated systems for business continuity and near continuous uptime using engineering, information technology, and industrial
management and maintenance skills. The course work emphasizes analytical and problem-solving skills required to sustain high availability
national security interests and includes instruction in electromechanical systems, networking, automation, cybersecurity, emergency
management and systems integration. Graduates should qualify for employment as entry-level technicians with businesses, industries,
educational systems, and governmental agencies in national critical infrastructure areas including, but not limited to, communications,
emergency services, energy, financial services, healthcare, information technology, and transportation.
Technical Core
Courses required for a diploma are designated with *
A.
Technical Core:
*Computer Applications
Choose one:
CIS 110
Introduction to Computers
EGR 111
Eng Comp and Careers
EGR 125
Appl Software for Tech
ELC 127
Software for Technicians
3 SHC
3 SHC
2 SHC
2 SHC
*Safety
Choose one:
ISC 112
Industrial Safety
ISC 115
Construction Safety
2 SHC
2 SHC
Required Program Major Core
Mission Critical Operations
*MCO 110
Intro to MCO
*MCO 115
MCO Infrastructure
MCO 210
Critical Site Operations
Operations Technology
ATR 112
Intro to Automation
*MNT 222
Industrial Sys Schematics
3 SHC
3 SHC
3 SHC
3 SHC
2 SHC
Other Major Hours Prefixes
AHR, ALT, ATR, BAT, BPM, BPR, BTB, BTC, BUS, CCT,
CEG, CET, CHM, CIS, CIV, CMT, CSC, CTI, CTS, DBA,
DDF, DEA, DFT, EGR, ELC, ELN, EPP, EPT, FBG, GRA,
HET, HPC, HYD, ISC, LOG, MAC, MAT, MCM, MCO,
MEC, MKT, MLG, MNT, MPS, MSM, NET, NOS, NUC,
OMT, PCI, PHY, PKG, PMT, RCT, RVM, SEC, SST, TCT,
TEL, TNE, TRN, WAT, WBL, WEB and WLD
Program base standard (and technical core) is shared
with Applied ET, Automation ET, and Mechatronics ET
Mission Critical Operations - Information Technology (AAS)
AAS MCO - IT
Suggested Sequence of Courses
—
Hours
—
Class
0
2
2
2
2
2
10
Lab
2
3
3
2
2
3
14
Credit
1
3
3
3
3
3
16
1
2
2
2
3
3
13
4
2
2
2
0
0
10
3
3
3
3
3
3
18
Intro to Automation
Intro to Communication
Info Systems Business Concepts
Writing and Inquiry
Elective*
2
3
3
3
0-2
11-13
3
0
0
0
2-20
5-23
3
3
3
3
4
16
Industrial Safety
Critical Site Operations
Industrial Sys Schematics
Web E-Portfolio
Elective*
Mathematics*
2
2
1
1
0-2
2-3
8-11
0
3
2
2
2-20
2
11-29
2
3
2
2
3
3-4
15-16
FIRST YEAR
Fall Semester
ACA 115
CIS 110
CTS 120
MCO 110
MCO 115
NOS 110
Spring Semester
NET 125
NOS 120
NOS 130
SEC 110
SECOND YEAR
Fall Semester
ATR 112
COM 110
CTS 115
ENG 111
Spring Semester
ISC 112
MCO 210
MNT 222
WEB 287
Success and Study Skills
Intro to Computers
Hardware/Software Support
Intro to MCO
Critical Infrastructure
Operating Systems Concepts
Networking Basics
Linux/UNIX Single User
Windows Single User
Security Concepts
Humanities/Fine Arts Elective*
Social/Behavioral Science Elective*
TOTAL CREDIT HOURS REQUIRED
FOR GRADUATION: 65-66
Mission Critical Operations - Operations Technology (AAS)
AAS MCO - OT
Suggested Sequence of Courses
—
Hours
—
Class
0
2
2
1
3
2
10
Lab
2
2
2
2
3
2
13
Credit
1
3
3
2
4
3
16
2
2
1
1
2
2-3
10-11
3
0
2
4
2
2
13
3
2
2
3
3
3-4
16-17
Energy Management
Writing and Inquiry
2
3
5
2
0
2
3
3
6
Building Automation Systems
Critical Infrastructure
Fieldbus Systems
Humanities/Fine Arts Elective*
Social/Behavioral Science Elective*
1
2
3
3
3
12
3
2
3
0
0
8
2
3
4
3
3
15
HVACR Maintenance
Security System Fundamentals
Building Automation Controls
Intro to Communication
Critical Site Operations
1
2
2
3
2
10
3
2
3
0
3
11
2
3
3
3
3
14
FIRST YEAR
Fall Semester
ACA 115
ATR 112
EGR 111
EGR 131
ELC 131
MCO 110
Spring Semester
ELN 231
ISC 112
MNT 222
NET 125
SEC 110
Summer Term
ELC 233
ENG 111
SECOND YEAR
Fall Semester
BAT 111
MCO 115
PCI 171
Spring Semester
AHR 120
BAT 141
BAT 251
COM 110
MCO 210
Success and Study Skills
Intro to Automation
Engineer Comp and Careers
Intro to Electronics Tech
Circuit Analysis I
Intro to MCO
Industrial Controls
Industrial Safety
Industrial Sys Schematics
Networking Basics
Security Concepts
Mathematics Option*
TOTAL CREDIT HOURS REQUIRED FOR
GRADUATION: 67-68
Credential Development
http://ncmco.us/exams
WWW.NCMCO.US
Questions and Comments
Questions?
This workforce product was funded by a grant awarded by the U.S. Department of Labor’s Employment and
Training Administration. The product was created by the grantee and does not necessarily reflect the official position
of the U.S. Department of Labor. The U.S. Department of Labor makes no guarantees, warranties, or assurances of
any kind, express or implied, with respect to such information, including any information on linked sites and
including, but not limited to, accuracy of the information or its completeness, timeliness, usefulness, adequacy,
continued availability, or ownership.
National Consortium for Mission Critical Operations (NCMCO) Curriculum is licensed under Creative Commons
Attribution 3.0 Unported License.
Unless otherwise noted, this work was created by Cleveland Community College and is licensed under Creative
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