運籌管理模組實務 -SD模組應用 黃子芸 資管94級 自我介紹 • ERP背景 -SD、MMPP、FI、BW、BASIS模組訓練 -ERP初階規劃師認證 • 工作經驗 -華新科技系統開發工程師(SD、BW 模組) -智旺科技資訊工程師(運籌管理模組) 公司介紹 • 智旺科技成立於2005年,位於新竹科學園區,為力 晶集團轉投資之Data Flash專業設計公司,致力於 開創先進技術且具低成本的Data Flash,董事長黃 崇仁博士亦為力晶半導體(股)公司的董事長。 製程技術部份力晶半導體擁有日本瑞薩科技株式會 社 (日本第二大的Data Flash 公司)先進製程的技 術移轉, 設計研發部份:有日本瑞薩科技株式會 社的合作與支持,共同進行開發先進技術之Data Flash , 生產能量部份:有力晶半導體(股)公司 12吋晶圓廠,提供充分的產能支援。智旺科技將成 為世界級的Data Flash設計研發公司。 主要產品:1G,4G,8G的Data Flash 公司介紹 • 【 員 工 】 2100人 • 【 資本額 】 51億4000萬元 • 全國最大電子被動元件公司,生產電子陶 瓷相關產品,主要商品晶片被動元件(積層 陶瓷電容、晶片電阻、電感與磁珠)。 Agenda Sales Process Overview Sales Order Process Delivery Process Price condition Billing Integrated Operation Model Overview MM:Procurement Management Service Notification Purchase Requisition Dealer Customer Vendor Request for Quotation CS : Customer Service SD:Sales & Distribution Service Order Approval Quotation Quotation Confirmation Automated Generation Approval Sales Order Purchase Order MRP Goods Receipt Movement Goods Receipt MM:Inventory Management Forecast Management Delivery Inventory Management Billing QM WM IQC Picking / Packing Invoice Verification Usage Decision Automated Generation FI Stock Placement WH Management LIS GL PURIS A/P CO 6 CCA FI INVCO PCA QIS SIS COPA A/R GL Sales Process Overview How SD is Integrated in the R/3 MM Sales Sales support support PP PM CO Sales Sales FI PS Master Master data data Materials Management Production Planning Plant Maintenance Controlling Financial Accounting Project System MM Shipping Shipping FI Billing Billing FI CO Data Data Warehouse Warehouse 8 Materials Management Financial Accounting Financial Accounting Controlling Sales Process: Overview Diagram Sales Sales Order Order Processing Processing Inventory Inventory Sourcing Sourcing Pre-Sales Pre-SalesActivities Activities Invoice Delivery Delivery Payment Payment Billing Billing 9 Documents in Sales and Distribution Pre- sales S A L E S I N F O Inquiry Inquiry Contract Contract Sales Sales Order Processing Scheduling Scheduling agreement agreement Order Order Delivery Delivery Transportation Transportation Order Order Billing Customer payment / Financial Accounting 10 Quotation Quotation Invent. Invent. sourcing sourcing Shipping S Y S T E M Sales Sales activity activity Goods Goods issue issue Shipment Shipment Billing Billing doc doc .. Accounts Accounts receivable receivable Material Material Stock Stock Account Account M A T E R I A L S M G M T P R O D U C T I O N P L A N N I N G Sales Order Process Proposing Order Data from Master Data 12 Business Data in Order Entry Business Data Order 1 Order 2 HEADER Payment cond.: ZB01 Incoterms : FOB Copy Item 10 Payment cond.: ZB01 Incoterms: FOB Item 20 Payment cond.: ZB01 Incoterms: FOB Different data at item level not possible SAP AG 1999 13 HEADER Payment cond.: Incoterms: Copy ZB01 FOB Item 10 Payment cond.: ZB01 Incoterms: FOB Item 20 Payment cond.: ZB01 ZB02 Incoterms: FOB EXW Changes possible, as separate business data is allowed at item level Proposing Plants Automatically in Order Entry 14 Blocks Sales Order for Further Process Order User sets and removes blocks Header Delivery block/ billing block Defining blocks in Customizing IMG Position 10 Billing block Item 20 Sched. line 1 Sched. line 2 15 Deliv. block ... ... ... Reject Sales Order Quotation Sold-to party: C1 Item 10 M1 10 PC Item 20 M2 20 PC Reas. f. rejection: Item 30 03 too expen. M3 30 PC x Order Sold-to party: 16 C1 Item 10 M1 10 PC Item 20 M3 30 PC Examples of Sales Document Types Pre-Sales Phase IN = Inquiry QT = Quotation Sales Phase OR RO CS CF DF 17 = = = = = Standard order Rush order Cash sales Consignment fill-up Delivery free-of-charge Outline Agreements NMS = SA = RC = WK1= Quantity contract Scheduling agreement Rental contract General value contract Complaints RE = Returns CR = Credit memo request SDF = Subsequent free-of-charge delivery DR = Debit memo request Functions in the Sales Document Type Number assignment Checks Assigning basic Division Open quotations/contracts functions Info record Sales Enhancement for contracts document type Default values Date Billing type/delivery type Blocks Mandatory reference 18 • • • • • • • Partner determination Pricing Incompleteness Free Goods Determining materials Output ... Examples of Item Categories for Sales Process Pre-Sales Phase AFN = Standard item in Inquiry AGTX= Text item in quotation Sales Phase TAD = Service in standard order BVNN= Free-of-charge item in cash sales KEN = Standard item in consignment issue 19 Outline Agreements KMN = Standard item in quantity contract WVN = Standard item in maintenance contract WKN = Item in value contract Complaints REN = Standard item in returns G2TX= Text item in credit memo request KLN = Free-of-charge item Item Category Functions in Sales Process Separate business data Completion rule Schedule lines permitted Assigning basic functions Delivery relevance Item category • • • • Billing relevance Pricing 20 BOMs Partner determination Text determination Incompleteness ... Delivery Process Delivery Process • Create Delivery • Picking & Packing • Posting Goods Issue 22 Processes in Logistics Execution MM ordering SD order processing Purchase order processing Sales order processing LE Logistics Execution Inbound delivery Vendor Inbound shipment Invoice verification 23 Outbound delivery Goods receipt Goods issue Outbound shipment Billing Customer Delivery Overview Shipping point Warehouse Order/ Stock transport order Monitoring deadlines Checking availability Creating deliveries Picking .......................... .......................... .......................... .......................... .......................... .......................... .......................... .......................... . . . .......................... . ... .... ... .... ... .... . . . .. . . ... .... ... 24 Packing Transportation Printing and sending Goods issue shipping docs Delivery Screens Header Overview Item Item details General data Status Transport Quantities Texts Partners Weight Export data Picking Output Output Texts Batch split Extent delivered Export data Deadlines 25 Serial numbers Configuration How to Create Deliveries 1 Order Delivery + Log Delivery due list Order 2 Order Order 3 26 Order Order Stock transport order Delivery Delivery Delivery Delivery + Log Order - Delivery Relationship 1 Order Delivery Complete delivery Delivery Order 2 Delivery Partial delivery Delivery Order Delivery 3 Order combination Order 27 Delivery Due List - Processing Date Shipping Order point May 14 1000 1 May 14 1100 2 May 15 1000 3 May 15 1000 4 May 16 1000 . . . 5 Date May 14 1000 1 Order 1 Delivery May 15 1000 3 Order 3 May 15 1000 4 Order 4 1 Shipping point: 1000 To: May 15 28 Shipping Order point Delivery 2 Log Determining the Picking Location Order M1 10 pc Storage location Picking location determination Outbound delivery M1 10 pc Stor. loc. 0001M MALA rule: Shipping point 1000 Plant 1000 Storage condition Storage location cool Material Material master master View: View: Plant Plant data/storage data/storage 11 29 0001 Packing Functions Outbound delivery Carton Carton 11 Pallet Pallet 11 Container Container 11 Carton Carton 22 Pallet Pallet 22 Carton Carton 33 Carton Carton 44 M XXL Red 49211172 30 Shipping label Packing list Effects of Goods Issue Posting A A Text Delivery A Goods issue C1 M1 Sales price Cost price Req. Material M1 Valuated stock Factory Overhead of Production Quotation Auftrag 100 PC 25 USD 12 USD Sls.order Stock Auftrag ! 31 X Billing due list X Price Condition Condition Master Data Condition Prices l l l l 33 Price list Material price Customer-specific Others Discounts/surcharges l l l l l Customer Material Price group Material pricing group Customer/Material pricing group l Customer/Material l Price group/Material pricing group l Others Freight Taxes l Incoterms, Part 1 l Incoterms, Parts 1+2 l Others l Departure Country/ Dest. Cnty. l Domestic l Export l Others Condition Master Record Condition type KA00 Sales promotion Sales organization 1000 Distribution channel 12 Customer 2300 Material 1400-100 Validity 01.03. - 01.04. from 1000 UNI from 2000 UNI from 3000 UNI 34 1- % 2- % 3- % Validity 02.04. - 01.06. from 1000 UNI from 2000 UNI from 3000 UNI 1- % 2- % 3- % Pricing in Sales Orders Sales order Item Conditions Tab page Material Quantity Condition master data Prices Surcharges Discounts Freight Taxes 35 Automatic pricing 1400-100 20 pieces Gross 1300 Discount 130- Freight 30 Net 1200 Output tax 120 Total 1320 Condition Types Key Description PR00 Price K007 Discount % K029 Discount/weight Control data Calculation type: Scale base type: Percentage Value scale Calculation type: Amount/weight Scale base type: Weight scale Examples Scale base type Calculation type 100 $ 1000 $ 10000 $ 36 1- % 2- % 4- % Scale base type Calculation type 100 kg 1000 kg 10000 kg $ 1- per 1 kg $ 3$ 5- Pricing Procedure Sales Sales organization, organization, distr. distr. channel, channel, division division SD SD document document Pricing Pricing procedure procedure Step Step Condition Condition type type Description Description PR00 Price 1 Gross value 2 KA00 Spec. offer disc. 3 RA01 Discount % 4 RA00 Discount % 5 Discount value 6 Net value 7 37 8 9 10 HA00 HD00 Header disc. % Freight Net value 2 11 12 13 MWST Output tax Cash disc. basis Cash discount SKTO Ref. Ref. level level Sold-to Sold-to party party Manual Manual 2 X 3-5 X Requirement Requirement 2 2 2 2 Billing The Billing Process Sales Order Shipping Billing Delivery Invoice Accounting $100 $100 Order Invoice $100 $100 Credit memo request Invoices can be grouped using selection criteria, such as customer, billing due date, and receiving country. 39 Credit memo $10 $10 Invoice Cancellation invoice $100 $100 Types of Billing Document Pro forma invoice Invoice External transactions Credit/debit memo Billing types Returns Intercompany billing Invoice list Cancellation 40 Cash sale Delivery-Related Invoices Order Outbound delivery Invoice Outbound delivery Invoice Order Invoice Item 10 order-related Item 20 delivery-related 41 Outbound delivery Order-Related Invoices Order Order Invoice Outbound delivery Order Invoice Item 10 order-related Item 20 delivery-related 42 Invoice Outbound delivery Billing Document Cancellation Order Outbound delivery Invoice Customer account 100 Incorrect price 1. Cancellation Reset billing status Customer account 100 2. Invoice Customer account 80 Correct price 43 Credit and Debit Memos Goods are damaged Customer Order Outbound delivery Credit memo request Debit memo request 44 OK Chemical Factory Billing document Credit memo Release Debit memo Release Releasing or Rejecting Credit Memo Requests Credit memo request 45 Item Material Qty 10 M1 100 20 M2 200 Credit memo Reason forrej. 10 Item Value 10 $ 1000,- 20 $0 Returns Process Order Outbound delivery Returns 46 Returns delivery Invoice Credit memo Pro Forma Invoices 47 Order Outbound delivery Pro forma invoice (F5) Pro forma invoice (F8) Billing document Processing Billing Due Lists Date Sold-to party doc May 12 C1 1 May 12 May 12 C1 2 May 12 May 14 C2 3 May 15 May 15 C1 4 May 17 C1 5 1 Sold-to party: C1 to: 15. May 48 Date Sold-to party C1 doc 1 Invoice C1 2 C1 4 Invoice 2 Log Effect of Creating a Billing Document Billing document Accounts Receivable Customer credit account Sales Information System Profitability Analysis Delivery Order 49 Questions ?