Resource Directory
September 2015
District 40
Dunklin County
New Madrid County
Pemiscot County
INTRODUCTION
The Masonic Home of Missouri is committed to providing the best possible
services to the Fraternity that will benefit you, your family, as well as your community.
The Masonic Home of Missouri is pleased to present this Directory which was
developed by the Masonic Home of Missouri’s Social Services Caseworker. In this
Resource Directory, you will find helpful information regarding social services in your
community, by agency, organization or business (see disclaimer). Each service or
resource is divided by Masonic Districts and Counties for your convenience.
Please use this information for yourself, a loved one or a friend. If you have any
questions regarding this Directory or the Masonic Home of Missouri’s programs,
please contact the Corporate Office at 1-800-434-9804 or 1-573-814-4663.
DISCLAIMER
The Masonic Home of Missouri does not accept responsibility for errors, omissions, or quality of services
provided by the agencies, organizations or businesses listed in this directory.
IMPORTANT TELEPHONE NUMBERS
ADA Project .................................................................................................. 800-514-0301
Adult & Elder Abuse and Neglect Hotline ................................................... 800-392-0210
All Emergencies-Medical, Fire, Police ......................................................................... 911
Alzheimer’s Disease and Related Disorders ................................................. 800-272-3900
American Cancer Society ............................................................................. 800-227-2345
American Council of the Blind ..................................................................... 800-424-8666
American Diabetes Association .................................................................... 800-343-2383
American Heart Association ......................................................................... 800-242-8721
Arthritis Foundation ...................................................................................... 800-406-2491
Attorney General (Consumer Fraud) ............................................................ 800-392-8222
Autism Society of America ........................................................................... 800-328-8476
Better Hearing Institute ................................................................................. 800-327-9355
Child Abuse Hotline...................................................................................... 800-392-3738
Child Care Resource & Referral ................................................................... 800-743-8497
Dept. of Health and Senior Services Information & Assistance Hotline ..... 800-235-5503
Dept. of Mental Health.................................................................................. 573-751-4122
Dept. of Veteran Affairs-Benefits Information............................................. 800-827-1000
Hearing Aid Help Line.................................................................................. 800-521-5247
Home Health Agency Hot Line .................................................................... 800-345-1453
IRS Tax Information ..................................................................................... 800-829-1040
Medicaid Transportation .................................................. 800-364-7150 or 888-863-9513
Medicare Assistance/CLAIMS Program ...................................................... 800-390-3330
Missouri Bar Lawyer Referral Service ......................................................... 573-636-3635
Missouri Department of Insurance................................................................ 800-726-7390
Missouri Department of Revenue ................................................................. 573-751-4450
Missouri Department of Social Services ...................................................... 800-735-2466
Missouri RX Plan .......................................................................................... 800-375-1406
National Kidney Foundation ......................................................................... 800-622-9010
Parental Stress Hotline .................................................................................. 800-889-4357
Poison Control............................................................................................... 800-222-1222
Shriner’s Hospital ......................................................................................... 800-237-5055
Suicide Crisis Hotline (Missouri) ................................................................. 800-395-2132
IMPORTANT WEBSITES
AARP .................................................................................................. www.aarp.com
American Lung Association ........................................................... www.lungusa.org
Attorney General ............................................................................. http://ago.mo.gov
Autism Society of America .................................................. www.autism-society.org
Brain Injury Association of Missouri ................................................www.biamo.org
Department of Insurance ....................................................... http://insurance.mo.gov
Department of Revenue .................................................................. www.dor.mo.gov
Department of Transportation ............................................... www.modot.org/central
Eldercare Locator ......................................................................... www.eldercare.gov
Elderhostel.................................................................................. www.elderhostel.org
Employee Disqualification List ............................................ www.dhss.mo.gov/EDL
Family Care Safety Registry ............................................... www.dhss.mo.gov/FCSR
Medicare....................................................................................... www.medicare.gov
Missouri Aging Information Network ......................................... www.moaging.com
Missouri Hospice & Palliative Care Association ...................... www.mohospice.org
Missouri Senior Report .............................................. www.missouriseniorreport.org
Missouri Protection & Advocacy Service .............................. www.moadvocacy.org
Missouri RX-State Pharmacy Assistance Program ..................... www.morx.mo.gov
National Council on Aging .............................................................. www.NCOA.org
National Down Syndrome Society....................................................... www.ndss.org
Special Olympics Missouri ................................................................. www.somo.org
State of Missouri .................................................................................... www.mo.gov
United States Postal Service ............................................................... www.usps.com
Vital Records................................................................... http://vitalrec.com/mo.html
District 40
TABLE OF CONTENTS
Alphabetical by Organization
Pages
Aging Matters (Southeast MO Area Agency on Aging)
Dunklin, New Madrid, Pemiscot Counties............................................................. 1-4
Alzheimer’s Association, St. Louis Chapter
Dunklin, New Madrid, Pemiscot Counties................................................................. 5
American Red Cross
Dunklin, New Madrid, Pemiscot Counties................................................................. 6
Big Brothers Big Sisters
Dunklin, New Madrid, Pemiscot Counties............................................................. 7, 8
Bootheel Area Independent Living Services (BAILS)
Dunklin, New Madrid, Pemiscot Counties........................................................... 9-11
County Health Department
Dunklin County ........................................................................................................ 12
New Madrid County ...........................................................................................13, 14
Pemiscot County ................................................................................................15, 16
Department of Social Services/Family Support Division
Dunklin, New Madrid, Pemiscot Counties......................................................... 17-19
Dunklin County Transit
Dunklin County ........................................................................................................ 20
Easter Seals Southeast
Dunklin, New Madrid, Pemiscot Counties......................................................... 21-24
Experience Works, Inc. Senior Employment
Dunklin, New Madrid, Pemiscot Counties.........................................................25, 26
Governor’s Council on Disability
Dunklin, New Madrid, Pemiscot Counties............................................................... 27
Habitat for Humanity
Dunklin, New Madrid, Pemiscot Counties.........................................................28, 29
Legal Services of Southern Missouri (LSSM)
Dunklin, New Madrid, Pemiscot Counties............................................................... 30
Long Term Care Ombudsman Program
Dunklin, New Madrid, Pemiscot Counties............................................................... 31
Masonic Home of Missouri
Dunklin, New Madrid, Pemiscot Counties......................................................... 32-38
Missouri Division of Workforce Development
Dunklin, New Madrid, Pemiscot Counties......................................................... 39-41
Missouri Lions Club
Dunklin, New Madrid, Pemiscot Counties............................................................... 42
Missouri Protection and Advocacy Services
Dunklin, New Madrid, Pemiscot Counties............................................................... 43
Missouri Veterans Commission
Dunklin, New Madrid, Pemiscot Counties.........................................................44, 45
Ronald McDonald House Charities
Dunklin, New Madrid, Pemiscot Counties......................................................... 46-49
Salvation Army
Dunklin, New Madrid, Pemiscot Counties............................................................... 50
Sheltered Workshop
Dunklin, New Madrid, Pemiscot Counties............................................................... 51
Shriner’s Hospitals for Children
Dunklin, New Madrid, Pemiscot Counties......................................................... 52-55
Smart911
Dunklin, New Madrid, Pemiscot Counties.........................................................56, 57
Social Security Administration
Dunklin, New Madrid, Pemiscot Counties.........................................................58, 59
Southeast MO Food Bank
Dunklin, New Madrid, Pemiscot Counties.........................................................60, 61
Subsidized Housing/Rental Assistance
Dunklin County ........................................................................................................ 62
New Madrid County ...........................................................................................63, 64
Pemiscot County ...................................................................................................... 65
USDA Rural Development
Dunklin, New Madrid, Pemiscot Counties.........................................................66, 67
Wolfner Talking Book and Braille Library
Dunklin, New Madrid, Pemiscot Counties.........................................................68, 69
Aging Matters
Southeast MO Area Agency on Aging
DUNKLIN COUNTY
NEW MADRID COUNTY
PEMISCOT COUNTY
1219 N. Kingshighway, Ste. 100
Cape Girardeau, MO 63701
(573) 335-3331
1-800-392-8771
www.agingmatters2u.com
Aging Matters’ mission is to develop a coordinated delivery system of services to assist and
enable older Missourians to remain in their own homes as long as possible and to enhance the
quality of life for all older Missourians.
Services/Programs:
 Senior Centers
Dunklin County
Campbell Senior Center – 573/246-2329
110 South Ash St.
Campbell, MO 63933
Kennett Senior Center – 573/888-9852
900 Kennett St.
PO Box 526
Kennett, MO 63857
Park Hills Senior Center – 573/431-4974
224 W. Main St.
Park Hills, MO 63601
New Madrid County
New Madrid Senior Center – 573/748-2577
925 Pinnell Lane
New Madrid, MO 63869
Pemiscot County
Caruthersville Senior Center – 573/333-2382
1105 Carleton
Caruthersville, MO 63830
1
Aging Matters (Southeast MO Area Agency on Aging) continued,
Hayti Senior Center – 573/359-1148
600 East Washington
Hayti, MO 63851
 Nutrition Program
o Center Dining - Food, fun and fellowship rule the happenings at the thirty-two (32)
OAKS Senior Centers in Southeast Missouri. The Nutrition Program offers lunch
dining opportunities to those 60+ or married to someone 60+. Lunch consists of a
choice of 1 or 2 entries, 2 or 3 vegetables, salad, bread, dessert, milk or an optional
hot or cold beverage. Some centers also offer an occasional evening meal.
Activities and services vary from location to location based upon the resources
available and the interests of the clients. Some frequently scheduled activities
include: crafting, scrap booking, card playing, bingo and wii tournaments, exercise
programs, dances, musical entertainment, health screenings and checks, educational
programs, nutrition education and holiday parties. Particulars and schedules
regarding the activities offered at each center may be found by visiting their website
or by contacting the center directly.
o Home Delivered Meals – Home delivered meals are available to persons 60+ and
those married to someone 60+ who is not physically or mentally able to visit the
center and lacks transportation to the center.
Meals are nutritiously balanced and offer an entrée, 2 vegetables, fruit or dessert, a
bread item and milk. Anyone interested in home delivered meals for themselves, a
family member or friend should contact the center closest to the home of the
potential home bound client.
o Distance Dining for Persons not Located Within Close Proximity to a Senior
Center
 Meals are available to clients 63+ who are Medicaid eligible and authorized
for meals. Potential clients must reside outside of the delivery area of a
senior center.
 A 10-day supply of frozen meals is delivered weekly by Federal Express to
rural clients.
 Meals are planned by a dietitian and include an entrée, 2 vegetables,
powdered milk, margarine, fruit juice and a dessert (fruit or cookie). Meals
may be heated in the microwave or oven.
 The client must be capable of heating the meal or have a caregiver assist
them. For more information contact Cassandra
(cassandra@agingmatters2u.com)
2
Aging Matters (Southeast MO Area Agency on Aging) continued,
 Information and Assistance
o Toll-Free Help line (1-800-392-8771) provides seniors and those that care for
seniors with access to information, assistance and/or referral to appropriate agency
for services
o Age Spots articles
o Quarterly newsletter
o Medical Escort Transportation Services
o Medicare boot camps
o Assistance with Med D enrollment
o Check out the link below for a quick and easy to understand video to get you
started on the right track for the new Health Insurance Exchange that began Oct. 1,
2013. Animated video: The YouToons Get Ready for Obamacare: Health
Insurance Changes Coming Your Way Under the Affordable Care Act
http://www.kff.org/health-reform/video/youtoons-obamacare-video
 Care Transitions
o The goal is to support and encourage a patient to actively participate in their care
and help prevent re-admission to the hospital within 30 days
To be eligible for this program, patients must meet the following criteria:
 Be 60 years or older
 Admitted to Perry County Memorial Hospital or Ste. Genevieve County
Memorial Hospital
 Live in personal residence
 Reside within the county of Cape Girardeau, Bollinger, Perry, St.
Francis, or Ste. Genevieve
 Have documented in their medical record at least one of the following
diagnosis: heart failure (CHF), chronic obstructive pulmonary disease
(COPD), diabetes mellitus, heart attack (AMI), or pneumonia (NEU)
 In Home Services
o Provides homemaker and personal care for eligible people 60 years and older and
outreach to individuals who have been unable to receive services previously.
 Family Caregiver Program
o The National Family Caregiver Support Program was established by the
Administration on Aging in November 2000 and opened in Southeast Missouri
in August of 2001 with the mission of empowering and supporting unpaid family
caregivers.
o Simply put, family caregiving is the act of assisting someone you care about who
is 60 or older and is chronically ill or disabled and no longer able to care for
themselves.
o We support caregivers in Southeast Missouri by:
o Providing educational programs, support groups and individual information and
assistance.
3
Aging Matters (Southeast MO Area Agency on Aging) continued,
o Providing limited respite
o Providing limited supplies assistance
o Monthly Caregiver newsletters
 Transportation Program
o Aging Matters has seven contracted transportation providers, providing services
to handicapped individuals aged 18-59 and seniors 60 and older for medical
appointments, shopping and other basic needs
o For help in determining which provider serves your area, call Aging Matters tollfree at 1-800-392-8771
 RSVP/VIC Programs - The RSVP (Retired Senior Volunteer Program) program
provides a variety of opportunities for retired persons 60 and older to participate more
fully in the life of their community through significant volunteer service
o Aging Matters operates two RSVP Programs
 Cape Girardeau and Scott Counties RSVP
 For information, call 573-887-3664 or 573-471-8584 or visit their website
at www.vicrsvp.org
 Pemiscot and New Madrid Counties RSVP
 For information, Call 573-333-1380
The VIC (Volunteer Intergenerational Center) program recruits volunteers of all ages in
order to help expand services in not for profit agencies.
o Aging Matters operates one VIC:
 Cape Girardeau and Scott Counties VIC.
 For more information, call 573-887-3664 or 573-471-8584 or visit their
website at www.vicrsvp.org
 Silver Haired Legislature - The Silver Haired Legislature (SHL) is a formally elected
body of volunteer citizens 60+ of age that promote conscientious legislature advocacy
for Missouri’s older adults
 Long Term Care Ombudsman Program – Residents of Long Term Care facilities
benefit through trusting relationships with volunteers who are well informed and
objective. They also listen to concerns of residents’ privately and confidentially.
4
Alzheimer’s Association
St. Louis Chapter
DUNKLIN COUNTY
NEW MADRID COUNTY
PEMISCOT COUNTY
9370 Olive Blvd.
St. Louis, MO 63132
(314) 432-3422
FAX: (314) 432-3824
24 Hour Helpline: 1-800-272-3900
www.alz.org/stl/
Services/Programs:
 24 Hour Helpline – Trained volunteers lend a listening ear to caregiving families,
suggest resources and provide basic information. Available 24 hours a day, 7 days a
week.
 Safe Return – A nationwide identification program to enable others to identify, locate
and return people with dementia who are lost.
 CareFinder Service – A new online tool to help people living with Alzheimer’s and
caregivers make informed choices when selecting a care provider for home-based or
residential care.
 Family Education Classes, Library Services
 Speaker’s Bureau – Addresses community groups to help with the understanding of
Alzheimer’s
 Care Consultation – Can be done face-to-face in the office, in the home of the person
with dementia or over the phone. Care Consultations provide professional guidance
on caregiving options, resources and decision making about your loved ones care. A
fee is charged for in-office and in-home consultations. Scholarships are available
upon request. Please call for an appointment.
 Support Groups – Trained facilitators meet with small groups of caregivers to share
experiences and offer mutual support.
 Respite Care Assistance – Eligible families receive information, consultation and
financial reimbursement for adult day care, in-home and short-term residential care
services.
5
American Red Cross
Southeast Missouri Chapter
DUNKLIN COUNTY
NEW MADRID COUNTY
PEMISCOT COUNTY
2430 Myra Dr.
Cape Girardeau, MO 65701
(573) 335-9471
Services/Programs:
 Disaster Services – Learn how the Red Cross responds to disasters and what you can
do to protect yourself, your family and your property.
 Health and Safety – Red Cross training programs include First Aid and CPR,
lifeguarding, HIV/AIDS education and much more.
 Military Services – Emergency communications, financial assistance and counseling
services for active military, their families and veterans.
 Youth Services – Meaningful opportunities for training, community service and peerto-peer education for teens.
 International Services – Holocaust and war victims tracing and other international
humanitarian services.
 Lifesaver Award – Recognizing local citizens who prepared themselves to respond in
an emergency situation and actually saved a life.
 Blood Services – Giving blood saves lives. Learn how and where you can donate.
 Ready Rating – A comprehensive membership program to help businesses,
organizations and schools improve their emergency preparedness.
6
Big Brothers Big Sisters
DUNKLIN COUNTY
PEMISCOT COUNTY
BBBS of the Midsouth, Inc.
81 Tillman
Memphis, TN 38111
(901) 323-5440
abailey@bbbsmem.org
www.bbbsmem.org
NEW MADRID COUNTY
BBBS of Eastern Missouri, Inc.
501 N Grand Blvd.
St. Louis, MO 63103
(314) 361-5900
info@bbbsemo.org
www.bbbsemo.org
Mission: provide children facing adversity with strong and enduring, professionally
supported one-to-one relationships that change their lives for the better, forever.
Services/Programs:
 Volunteer Opportunities - How to apply: The easiest and fastest way to get started is to
complete our convenient online application. After you complete a short form online, a
Big Brothers Big Sisters staff member will contact you. You'll need to:
o Provide four references
o Attend a new volunteer orientation at the BBBS office
o Participate in an in-person interview
o Have a background check performed.
 Community-based mentoring - traditional Big Brothers Big Sisters relationship, where
Bigs and Littles get together on their own to share fun activities they both enjoy.
Matches typically meet for one hour a week.
 In school-based mentoring program - Bigs and Littles meet for one-to-one mentoring
in the classroom, school library, school computer room, neighborhood community
center, or other set location. Bigs and Littles typically meet once a week to read
together, play sports or computer games, or simply talk about life and personal issues –
just as friends do.
 Mentoring Children of Prisoners - We screen and match members of congregations
with children who have been identified and enrolled by their custodial parent or
guardian. An onsite volunteer coordinator provides a point of contact for ongoing
volunteer support and information. Because the church, synagogue, or mosque is a
7
Big Brothers Big Sisters continued,
common meeting ground, there are enhanced opportunities for group events involving
matches, or for support and training activities for volunteers.
 Hispanic Mentoring Initiative - We are committed to serving the needs of Hispanic
children and families across the country. The Hispanic Mentoring Initiative continues
the Big Brothers Big Sisters tradition of outreach to all at-risk youth by emphasizing
the connection with Hispanic communities and the recruitment of Latino volunteers
and Littles.
8
Bootheel Area Independent Living Services
BAILS
DUNKLIN COUNTY
NEW MADRID COUNTY
PEMISCOT COUNTY
719 Teaco Rd.
PO Box 326
Kennett, MO 63857
(573) 888-0002
888-449-0949
www.bails.org
Bootheel Area Independent Living Services (BAILS) is a community-based, non-profit, nonresidential organization. BAILS is committed to serving the needs of persons with all disabilities,
regardless of race, color, national origin, sex, age or religion.
Our service area is predominantly rural and includes the Southeast Missouri counties: Dunklin, New
Madrid, Pemiscot and Stoddard. BAILS offers individual services to help consumers reach their selfset Independent Living needs and wants.
Each person decides the direction of their own life. BAILS' goal is to foster an open, barrier free
society for all people regardless of their disability.
Services/Programs:
 Information & Referral - This service provides you with information about disabilities
and independent living issues. If we are unable to assist you with your need, we will
provide you with additional information about other services that are available to you
 Advocacy - Consumers, organizations, and the general public are provided with
training to advocate for their needs. In addition, we education legislators on a local,
state, and national level regarding issues confronting people with disabilities.
 Skills Training - Individuals are given assistance to learn or re-learn any aspect of life
activities that could increase their independence and control over life. This includes,
but is not limited to, cooking, budgeting, and shopping.
 Peer Counseling - Individuals are matched with others having the same problems
either in a group or one-on-one setting. They can share common methods of coping
and problem solving faced by others with the same problems.
 Home Modifications - BAILS, through the assistance of donations and fund raising, is
able to provide grab bars, assistive technology, and help build ramps for individuals.
The Home Modification program is funded partially through the Wheelchair
Basketball Fundraising Event.
9
BAILS continued,
 Community Awareness - This service is offered through public speaking done by our
Executive Director, Staff, or Board of Directors to local clubs, organizations, and
churches.
 Equipment Loan Program - This program has many items that may be loaned or
donated to our consumers. Our equipment inventory includes but is not limited to:
Geri Chair, manual wheelchairs, walkers with or without wheels, shower chairs, lift
chairs, and crutches.
 Transportation Services - BAILS currently has a bus and van with wheelchair lift, as
well as a van without a lift. Transportation can be provided to and from shopping, the
beauty shop, and other daily activities for a minimal fee. The transportation service
also provides Medicaid transportation to medical facilities.
 Disability Awareness - Sensitivity training has been provided to the 3rd, 4th, and 5th
graders in many schools in our service area. Each grade's training is different and
includes video, assistive technology demonstration, and a Q&A session conducted by
a person with a disability. This can be conducted in school systems, churches, or local
boys and girls clubs.
 Resource Library - The library at BAILS contains videos, books, magazines, and
newsletters, all in which you can learn about disabilities and other organizations for
people with disabilities. The internet is also available to persons with disabilities.
 Consumer Directed Services - This program, previously known as Personal Attendant
Services, allows the consumer to choose who works for them and to function as their
employer. The Consumer Directed Services Program or CDS Program is for persons
with disabilities who need help with personal and daily activities including bathing,
toileting, shopping, grooming and meals. The CDS Program helps individuals with
disabilities live an independent lifestyle. The program pays for eligible consumers to
hire their own personal care attendant. The attendant can be a family member or
friend. A spouse is not eligible to be an attendant. Each attendant is required to have a
clean background check and register with the Family Care Registry. The CDS
program is based on the independent living philosophy. Consumers in the program
have control over hiring their own attendants and all other aspects of being an
employer. Assistance and training is provided by the CDS Coordinator as needed.
o Eligibility Requirements:
 The consumer must be able to self-direct their care
 The consumer must be significantly physically disabled as outlined by
the State of Missouri
 The consumer must be 18 years old or older
 The consumer must receive Missouri Medicaid, as this program is paid
for by Missouri Medicaid
10
BAILS continued,
 In-Home Services
o Homemaker Chore:
Meal planning, cleaning, making and changing of beds, laundry, errands,
correspondence, lawn care, snow removal and shopping
o Personal Care:
Dressing and grooming, bathing, feeding and personal hygiene, toileting,
assistance with transfer and mobility
o Advance Personal Care:
Catheter hygiene, ostomy hygiene, bowel programs, aseptic dressing changes,
assistance operating transfer devices and passive range of motion
o Nursing:
Medication set-up, diabetic monitoring and nail care, monitoring of skin
conditions, routine monitoring of health status
o Respite:
Companionship, supervision, and relief for the primary caregiver
 Assistive Technology - BAILS technology department includes adaptive devices, such
as TAPS program, which provides telephones for the visually and hearing impaired.
BAILS also offers TAPS for the internet to aide individuals with disabilities in the use
of the internet and computer. We also provide the Eye 2 Eye service for the hearing
impaired which allows the individual to communicate through the television.
 Hair Care for the Homebound - Those who have significant disability that prevents
them from leaving the home can participate in this program to receive professional
hair care for a nominal fee.
11
County Health Department
DUNKLIN COUNTY
410 Teaco Rd.
Kennett, MO 63857
(573) 888-9008
FAX: (573) 888-1629
1-888-386-5546
johnsL20@lpha.mopublic.org
http://dunklincountyhealth.com
Services Offered:
 Immunizations
o The health department offers free immunizations for childhood diseases. During
influenza season, a flu clinic is held for persons 18 years of age and over. Adult Td
is given as a precaution against tetanus and diphtheria. A booster is recommended
every 10 years
 Inspections
o Food Service
o Private Water Supplies
o On-Site Sewage
 Birth and Death Certificates
o Cost for a birth certificate is $15.00 per copy. Cost for a death certificate is $13.00
for the first copy and $10.00 for each additional copy at that same visit
 Animal Bites
 Screenings
o Blood Pressure
o Glucose
o Lead
 Communicable Diseases
o Tuberculosis
 The health department provides tuberculosis skin testing and conducts routine
and follow up checkups on active cases of TB. Anti TB medications can be
obtained through the Missouri Department of Health with a doctors’
prescription. TB skin tests are performed on Monday, Tuesday and Wednesday
o Sexually Transmitted Diseases (STD)/HIV Testing
 The health department offers screening for gonorrhea, syphilis and chlamydia.
Treatment and education programs are available. HIV (AIDS) screening is done
with pre and post counseling. The department works directly with local
physicians and the Missouri Department of Health to prevent serious medical
problems and the spread of sexually transmitted diseases. This program is
completely free and confidential
12
County Health Department
NEW MADRID COUNTY
406 Highway 61
New Madrid, MO 63869
(573) 748-5541
FAX: (573) 748-5996
1-800-870-5541
deesj@lpha.mopublic.org
http://newmadridcountyhealthdept.com/
Services Offered:
 Women, Infants and Children (WIC)
o Nutrition services for eligible clients that include women who are pregnant,
breastfeeding, or post- partum; infants and children under the age of five.
Clinics are held in New Madrid, Portageville, Morehouse, Matthews, Risco,
Gideon, and Parma. WIC is a nutrition education, health promotion and
supplemental food program to assist women , infants and children who have
nutritional needs
 Breast Feeding Program
o The Health Department has a breast pump loan program to assist our WIC
clients that are planning to breastfeed or are already breastfeeding. Moms that
are breastfeeding may check out a breast pump with a deposit of $25.00. The
deposit is returned when the breast pump is returned undamaged and clean
 Obesity and Physically Activity
o The New Madrid County Health Department has implemented a program to
increase awareness of the need for proper diet and physical activity in an
attempt to combat obesity and related health problems. We will be working
with three elementary schools at the 4th and 5th grade level, five AfricanAmerican churches, the staff of the elementary schools and the health
department and with the communities of Gideon and Lilbourn to provide
walking trails for the citizens of those communities
 Home Visiting Program/Baby Steps
o It is a FREE home visiting program that provides education and support
prenatally, at birth and up to two years after delivery. This program is
especially designed for women 20 to 24 years of age.
o Baby Steps will provide parents with the needed information and skills to
promote healthy pregnancies, positive birth outcomes, and improve parenting
skills, so that every child has the best possible start in life
 Birth and Death Certificates
o Cost for a birth certificate is $15.00 per copy. Cost for a death certificate is $13.00
for the first copy and $10.00 for each additional copy at that same visit
13
New Madrid County Health Department continued,
 Immunizations
o These are provided for nine, vaccine-preventable diseases: *diphtheria,
*tetanus, pertussis, measles, mumps, rubella, polio, *haeomophilus influenza
Type b (Hib), and *hepatitis B. Influenza vaccinations are also available in the
fall of the year. (Those vaccinations with an * are available for adults as well as
children.
 Head Lice
 Environmental
o The Environmental Health section administers five programs. These are food,
lodging, on-site sewage, private water and daycare. With food, all
establishments in the county that prepare and/or serve food are inspected at
least annually. Inspection frequency is based on a public health priority
assessment. An Environmental Public Health Specialist conducts the
inspections to ensure compliance with sanitation standards and practices with
inspections considered crucial to the prevention of food borne illness disease
outbreaks. Upon request education can be provided to food service personnel
regarding safe, sanitary and healthful food handling procedures. With health
related emergencies, damaged foods can be embargoed and ultimately
destroyed if conditions warrant. When requested plans are reviewed for new
food service establishments before construction occurs
14
County Health Department
PEMISCOT COUNTY
810 E. Reed St.
Hayti, MO 63851
(573) 359-1656
FAX: (573) 359-0159
smithg1@lpha.mopublic.org
www.pemiscothealth.com
Services Offered:
 Annual/Seasonal Flu Clinic
o Influenza immunizations are available to those 18 years old and up. Flu clinics are
held in the fall of each year. Pregnant women must bring note from OB Physician
in order to receive Flu immunization.
 Birth Control Services
o Birth Control Pills and Depo Provera injections are available with prescription for
one year. Must have a current pap smear.
 Birth and Death Certificates
o The Pemiscot County Health Center can help you access vital records.
 Blood Pressure & Blood Sugar Screenings
o A nurse is available daily at Pemiscot County Health Center for Blood Pressure &
Blood Sugar Screenings. No appointment necessary.
 Cholesterol & PSA Screenings
o Screenings are performed Wednesday mornings from 8:00a.m. To 11:00a.m. Must
be fasting, but no appointment necessary.
 Communicable Disease Investigations
o Upon confirmation of a positive, reportable disease, steps are begun by Registered
Nurse to investigate probable cause and related issues through prevention,
education, reporting, and disease tracking.
 DNA Testing
o Pemiscot County Health Center has partnered with PTC for DNA
testing. Appointments must be scheduled through PTC. Call the Pemiscot County
Health Center for more information.
 Environment and Sanitation
o This broad range of services includes most public facilities serving food as well as
water and wastewater issues.
 Head Lice Checks
o Available upon request.
 Health Issue Complains
o The Pemiscot Health Center will accept and where appropriate investigate
complaints regarding health-related issues
 Home Visitation
o Home visitation for first time or teenage parents provides information and
assistance with new-baby challenges.
15
Pemiscot County Health Department continued,
 Immunizations
o The Pemiscot County Health Center provides immunizations for infants and
children daily. Shot record and/or letter from school nurse required for those
already attending school and needing additional immunizations. If infant or
preschool-aged child has had immunizations elsewhere, parent must provide
current record at time of visit. Any child under 18 years old must be accompanied
by parent, grandparent, or proof of legal guardianship.
 Lead Screening
o Screenings are provided to children ages 3 years and up who are or will be
enrolling in Head Start. The health department provides lead screening to children
on a daily basis. Such screenings are used to determine levels of lead in the blood.
Follow-up and counseling is provided to children with elevated levels of lead. No
appointment is necessary.
 Pregnancy Testing
o The Pemiscot County Health Center provides pregnancy tests on a daily basis. No
appointment necessary. Temporary Medicaid for pregnant women is available to
those who qualify.
 Prenatal Case Management
o Case Management is a service of Pemiscot County Health Center for high risk
pregnancy women, including first time and teenage parents. The program provides
a personal visit with each client by a Registered Nurse on a monthly basis. OB
doctor’s office visits along with transportation, can be arranged by case manager.
 STD/HIV Testing & Treatment
o The Pemiscot County Health Center offers STD testing daily for Gonorrhea,
Chlamydia, Syphilis, and HIV. Call for more information.
 Tuberculosis Screen
o TB tests are done Monday, Tuesday, and Wednesday. No appointment necessary.
 WIC
o WIC is a supplemental program for women, infants, and children to ensure proper
nutrition and healthy eating habits.
 Women’s Wellness Clinic
o In conjunction with Amy Stinnett, FNP, clinics are held 2 times monthly. PAP
smears and Clinical Breast Exams are performed. Birth Control is also
available. Call for appointment or further information.
16
Department of Social Services
Children’s Division and Income Maintenance &
Self Sufficiency Programs
DUNKLIN COUNTY
Children’s Division
(573) 888-5981
FAX: (573) 888-3470
1100 S. Bypass, Ste. 1
P.O. Box 649
Kennett, MO 63857
855-373-4636
FAX: (573) 888-3168
NEW MADRID COUNTY
350 US Hwy 61 South, Ste. B
New Madrid, MO 63869
855-373-4636
FAX: (573) 748-2729
Children’s Division:
(573) 748-5533
FAX: (573) 748-5073
PEMISCOT COUNTY
911 Highway 84
P.O. Box 999
Caruthersville, MO 63830
855-373-4636
FAX: (573) 333-5008
Children’s Division:
(573) 333-1060
FAX: (573) 333-3405
Services/Programs:
www.dss.mo.gov
 Children’s Division
o Adoption services, activities
o Career Foster Parent Program
o Child abuse and neglect hotline: 1-800-392-3738
o Child care, early childhood services
 Family Support Division
o Child support enforcement
o Income maintenance & self-sufficiency programs
 Food stamps
 Food distribution programs
 Temporary assistance – provides assistance to needy families with
children so they can be cared for in their own home and to reduce
dependency by promoting job preparation, work and marriage.
17
Department of Social Services continued,
 MO HealthNet
 Uninsured women’s health services
 Supplemental nursing care – provides monthly cash benefits. An
eligible adult living in a licensed nursing facility and found medically
eligible may receive a maximum of $390. If not found medically
eligible while living in a nursing facility, or if living in a licensed
assisted living or residential care facility II, an eligible adult may receive
a maximum of $292 monthly. If living in a licensed residential care
facility the maximum is $156. Persons eligible for these case benefits
also receive a $30 personal needs monthly allowance. This benefit is
paid directly to the nursing facility for nursing care charges above the
amount the resident is expected to pay.
 Home and Community Based Program – assistance providing
homemaker chore or respite care services. No direct cash benefit.
 Prevention of Spousal Impoverishment – (Division of Assets) – when a
married person enters a nursing facility, a special provision may help
protect some of the couple’s resources for the spouse who is not in a
nursing facility.
 Supplemental Aid to the Blind – eligible individuals receive a monthly
cash grant up to $651, as well as MO HealthNet coverage.
 Supplemental Security Income (SSI) – assistance to the aged, blind and
disabled. Income guideline applies.
 Qualified Medicare Beneficiary (QMB) – for persons enrolled in
Medicare Part A (hospital insurance) whose income and resources are
within the program guidelines. This program will provide payment of
Medicare premiums and coinsurance and for deductibles for Medicare
covered services.
 Specified Low Income Medicare Beneficiary (SLMB) – provides
payment of Medicare Part B premiums to individuals who would be
eligible for this program.
o Rehabilitation Services for the Blind
 Creates opportunities for eligible blind and visually impaired persons in
order that they may attain personal and vocational services.
 Provides services to people with varying degrees of visual impairment,
ranging from those who cannot read regular print to those who are totally
blind.
 Vocational Rehabilitation – Eligible individuals are provided with
services needed to enter, remain in or return to suitable employment.
Services include:
 Diagnosis and evaluation
 Counseling and guidance
 Physical or mental restoration
 Training – including college or university, technical or trade
18
Department of Social Services continued,
 Job development and job placement
 Rehabilitation engineering
 Follow-up Services
 Assistive Technology – Information, tips and resources for computer
assistive technology for blind and visually impaired computer users.
 Independent Living Rehabilitation – assists blind and visually impaired
persons so they can function independently in their homes and
communities.
 Older Blind Services – Free rehabilitation services in the home.
o Transition Services – provides services to help high school students prepare for
the transition from school to either post-secondary education or work.
o Business Enterprise Program – Self employment opportunities are provided to
legally blind persons. The program includes vending facility operations in
public buildings, in private industry and in roadside rest areas of the interstate
highway system.
o Prevention of Blindness – Diagnostic services and needed eye care are provided
to medically indigent persons in order to prevent blindness. Vision screening
and glaucoma testing clinics are provided for early detection of eye pathology
that could lead to blindness.
o Low Income Home Energy Assistance Program – Provides financial assistance
to help pay heating bills during the months of October through March.
19
Dunklin County Transit Service
DUNKLIN COUNTY
610 N. Douglass St.
P.O. Box 293
Malden, MO 63863
(573) 276-5806
800-696-5806
FAX: (573) 276-5579
www.dctsmalden.com
It is the mission of Dunklin County Transit Service, Inc. to serve the public by making them
aware of our services that are available to them and by meeting the transportation needs in
our service area. Meeting these needs will keep people mobile and active in their day to day
lives.
Dunklin County Transit is a safe and dependable means of transportation. We hope
to meet all of your desired transportation needs, such as medical, social, educational,
employment, etc.
Services/Programs:
 Senior Community Service Employment Program (SCSEP)
This program, funded under Title V of the Older Americans Act as well as state and local
grants, enables us to
20
Easter Seals Southeast
DUNKLIN COUNTY
NEW MADRID COUNTY
PEMISCOT COUNTY
611 N Fountain St.
Cape Girardeau, MO 63701
(573) 339-9300
FAX: (573) 339-7964
944 Lester St.
Poplar Bluff, MO 63901
(573) 339-9300
FAX: (573) 339-7964
www.easterseals.com
Mission & Vision: Easter Seals Midwest helps individuals with developmental disabilities including autism - learn, live, work and participate in the community. Easter Seals Midwest
strives to be a leader in the field of delivering exceptional services that help build
communities where all people with developmental disabilities have equal opportunities to
realize their goals, dreams and aspirations.
Services/Programs:
 Autism Services
o Assessments - Easter Seals Midwest provides professional evaluations and
assessments for clients who have been diagnosed with or who are suspected of
having an autism. Assessments focus on the whole person including direct
interaction, observation and parental input. An assessment culminates in a
summary of strengths and needs as well as comprehensive recommendations for
treatment and programming. Behavior/ADOS Assessments will result in a
diagnostic report, if applicable. Following are the types of assessment services
offered by Easter Seals Midwest:
 ADOS/Behavior Assessment - The Autism Diagnostic Observation
Schedule (ADOS) is an assessment that may provide confirmation of a
predetermined diagnosis, identification of an autism diagnosis, specific
areas of strengths, and identified areas for growth. The assessment will
provide specific treatment and placement/programmatic
recommendations.
 Communication Assessment - Communication Assessment looks at all
areas of language using standardized tests, as well as informal
assessment measures including observations and interactions with the
person during various activities. The assessment examines strengths and
deficits in the area of expressive language, which involves taking a look
at how the person communicates using speech, sign language or another
form of communication, such as a picture exchange system or
communication device. The assessment also determines strengths and
21
Easter Seals Southeast continued,
deficits in receptive language, which is how well the person understands
language and includes responses to directions, responses to questions
and identification of pictures. The assessment also looks at pragmatic
language skills, or social skills, which includes the ability to interpret
facial expressions and body language, as well as the use of eye contact
and other subtle communication signals that people with autism often
miss. A social skills assessment also examines how well the person is
able to engage in and maintain conversations. This assessment is
performed by a licensed and certified speech and language pathologist.
An assessment report is generated, which will identify a thorough
overview of the assessment findings with specific recommendations and
strategies to use at home, in the community and/or classroom, as well as
determine if there is a need for communication therapy.
 Alternative & Augmentative Communication (AAC) Assessment Alternative and Augmentative Communication (AAC) is used by
individuals who are nonverbal, limited verbally, highly unintelligible, or
by those who cannot consistently rely on their verbal speech. The
purpose of an AAC assessment is to determine a functional and effective
communication system for an individual. The assessment process
includes a review of current communication skills, as well as overall
functioning and accessibility (e.g., vision, hearing and motor
functioning). Communication options are identified and explored. Trials
on AAC systems are conducted in order to determine the most
appropriate communication system for that individual, including
software, hardware and accessibility. The team works to feature-match a
device to meet the individual’s needs. A recommendation is made during
the evaluation process, which may include additional specific device
trials and/or the purchase of a specific AAC system. The assessment
team and insurance specialist will assist the family in completing all
necessary paperwork throughout this process. The assessment is
performed by an interdisciplinary team, including a licensed and
certified speech/language pathologist. An assessment report is generated,
discussing a thorough overview of the assessment findings, as well as
any recommendations. Follow-up and treatment sessions are available to
support the use of the communication system following the assessment.
 Occupational Therapy Assessments - An autism services Occupational
Therapy Assessment looks at the effect of sensory processing on
functional performance by assessing an individual's responses to
structured and unstructured activities. The assessment looks at how an
individual responds to tactile, vestibular (balance and movement),
proprioceptive (muscle and joint sense), auditory and visual inputs. The
assessment is performed by a licensed occupational therapist
knowledgeable in sensory integration. Assessment tools include an
interview of the parent(s) or caregiver and the individual, a sensory
22
Easter Seals Southeast continued,
questionnaire, the Sensory Profile (if appropriate) and a structured
observation. The assessment is designed to determine general
intervention strategies for the home and/or classroom, and if therapy is
necessary.
 Functional Behavioral Assessment - Easter Seals Midwest’s Functional
Behavioral Assessment is a systematic process based on Applied
Behavior Analysis (ABA) that seeks to identify the problem behavior of
an individual to determine the function or purpose of the behavior. The
assessment involves observation of the individual in their natural
environment, data analysis, completing checklists and rating forms, and
interviews with the parents, caregivers, and/or staff. The gathered
information is utilized to maximize the effectiveness and develop
interventions to teach acceptable alternatives to the problem behavior.
 Music Therapy Assessment - We use a global approach implemented by
a board certified music therapist to evaluate and observe several areas of
functioning. The assessment is conducted on a one-on-one basis with the
individual. The areas addressed in an assessment include, but are not
limited to, communication, cognition, behavior and social skills. The
music therapist utilizes and implements music therapy strategies to
observe and evaluate the individual’s behavior, and to determine whether
music therapy as an ongoing service can help increase cognitive, social,
behavioral and communicative functioning.
o Parent Education & Training - Our On-Site Parent Training program is a twoweek intensive course for families dealing with autism which can help your
child and your family immediately. This program merges group instruction with
guided observation, one-on-one sessions with the client and coaching of the
parent or other caregiver. Parent Training is not just about teaching skills to the
child, but teaching the parent how to best understand the child and the nature of
their disability. This program is currently offered at NO COST to families
(except for a $50 deposit that is returned at the end of the program) as it is
financially supported by our generous donors. Through concentrated
therapeutic techniques based on ABA (applied behavior analysis), the experts at
Easter Seals Midwest will help you learn:
 How to manage your child's most challenging behaviors
 How to tailor daily therapeutic activities so your child can reach goals
that you set together
 How to communicate in a real way with your child everyday
 How to manage the stress that autism puts on your family
o In-Home Parent Education & Training - Easter Seals Midwest’s Autism
Services offers in-home family support for any person with autism regardless of
age. Our staff can provide issue-specific behavior training where parents
participate in various training workshops and therapy sessions. When the child
is present, staff conducts therapy sessions with the individual with autism, the
23
Easter Seals Southeast continued,
o
o
o
o
o
o
family observes to learn how to resolve problem behaviors and how to use
appropriate techniques in various situations. Using the techniques learned in
this type of training, the family gradually begins to conduct sessions with their
child while being coached by Easter Seals Midwest staff. The parents' active
involvement in training is critical to the success and effectiveness of the
program. Additionally, the Training Specialist will work with the family to
address concerns, advocacy, planning and referral.
TouchPoints of Autism: An Introductory Workshop - This workshop is
available to immediate family, extended family and friends who serve as natural
supports to individuals with autism. A basic knowledge of autism as well as
additional workshops regarding strategies to help support an individual with
autism is included. It is typically offered once a month, January through
November.
Community Inclusion
Music Therapy - At Easter Seals Midwest, music therapists use music to
address whatever needs have been identified for each child we serve.
Family Support Services
 Family Navigation - Let our Family Navigators support you as you
determine the resources available to you and your loved one.
 Individual Support - Both group and individual respite options are
available.
 Educational Advocacy - Educational advocacy options include
observations, consultations, meetings with teachers and IEP
support. Our autism experts are here to help you navigate the options
available through the school system.
 Support Groups - Easter Seals Midwest Autism Services offers a variety
of both parent and sibling support groups.
Family Connection
Pre-Employment/Transition/Independent Living Services
24
Experience Works, Inc. Senior Employment
DUNKLIN COUNTY
NEW MADRID COUNTY
PEMISCOT COUNTY
P.O. Box 414
Buffalo, MO 65622-0414
(417) 345-2797
FAX: (417) 345-2998
877-872-4740
www.experienceworks.org
Experience Works helps low-income seniors, with multiple barriers to employment, get the
training they need to find good jobs in their local communities.
Services/Programs:
 Senior Community Service Employment Program (SCSEP)
o This program, funded under Title V of the Older Americans Act as well as state
and local grants, enables us to help thousands of low-income individuals, age
55 and older, throughout the United States.
o Through this program, seniors benefit from training, counseling, and
community service assignments at faith-based and community organizations in
their communities, prior to transitioning into the workforce.
o Participants are placed at eligible host agencies (primarily at faith-based and
community organizations) for which they are paid the minimum wage for an
average of 20 hours per week. A host agency is either a private nonprofit
organization (other than a political party) that is tax exempt under section
501(c) (3) of the Internal Revenue code of 1954, or a public agency operated by
a unit of government.
o Thirty-eight percent of Experience Work's SCSEP participants found permanent
jobs, notably as teachers' aides, emergency dispatchers, care providers, and
clerical assistants.
o Develop new skills and upgrade existing skills.
o Understand safe work practices and healthful work environments.
o Learn effective job search skills and develop good work habits.
o Annual family income must not be more than 125% of the established federal
poverty income guidelines.
o Be eligible to work in the United States.
o Be currently unemployed.
 JobReady Assessment Tool and Job Search system
o The JobReady Assessment System can empower you to open doors to new
career options and to find new job opportunities. JobReady will:
25
Experience Works, Inc. Senior Employment continued,
 Provide you with informed choices regarding your employment interests
 Assess your interests, personal characteristics, and skills
 Match you to a personalized list of job options based on your assessment
results
 Allow you to access the system as many times as you wish
 Allow you to look for a job match without completing a minimum
number of assessments
 Allow you to browse job openings by categories in your community
 Experience Works for Older Veterans
o Will serve honorably discharged veterans, age 50 and older, who need
assistance in getting a job.
o Veterans will receive intensive job training, job development and placement
services customized for older job seekers so that they can successfully compete
for employment.
26
Governor’s Council on Disability
DUNKLIN COUNTY
NEW MADRID COUNTY
PEMISCOT COUNTY
Truman State Office Building
301 West High St., Room 250-A
P.O. Box 1668
Jefferson City, MO 65102
800-877-8249
http://www.gcd.oa.mo.gov/
Services/Programs:
 Assists disabled with re-entry into the workforce and addressing all of the barriers to
employment and full participation in community life.
 Educational Programming – Provides educational programming on disability rights and
disability awareness.
 Technical Assistance – Provides technical assistance to any Missourian interested in
learning more about the legal universe of disability rights.
 Disability Rights – Works with the legislature to ensure that proposed laws respect the
rights of persons with disabilities. Works with national and state governmental
agencies to ensure that their rulemaking is sensitive to the needs and rights of persons
with disabilities
 Free Publications – Offers a variety of free publications dealing with disability
awareness and disability rights.
 Bridges – A newsletter for people with and without disabilities to provide Missourian
information and disability resources. Bridges is published 4 times a year.
 Directory Resources for Missourian with Disabilities – A manual of disability related
organizations, agencies and services published every other year.
 Legislative Update – A newsletter published weekly during the legislative session to
follow the progress of all disability related legislation in the state general assembly.
27
Habitat for Humanity
DUNKLIN COUNTY
PEMISCOT COUNTY
Paragould, Inc. HFH
PO Box 222
Paragould, AR 72451
(870) 236-1115
FAX: (870) 236-1114
Blytheville Area HFH
PO Box 1315
Blytheville, AR 72316
(870) 763-1839
NEW MADRID COUNTY
Sikeston Area HFH
PO Box 722
Sikeston, MO 63801
(573) 481-9607
Cape Area HFH
PO Box 1122
Cape Girardeau, MO 63701
(573) 334-9728
www.habitat.org
Habitat for Humanity houses are simple, decent, and affordable to low-income families.
Whenever possible, we build energy-efficient, sustainable housing.
In the U.S., Habitat for Humanity lends no-profit, no-interest mortgage loans to its
beneficiary families. On a global scale, Habitat’s traditional model is not always possible.
Our international housing finance programs consist of innovative housing finance practices
and/or partnerships with microfinance organizations.
Services/Programs:
 Volunteer Programs
o Volunteer in your community
o Volunteer trips
o Special volunteer opportunities
 Youth programs
 Women build
 A Brush with Kindness
 Veterans Build
 Thrivent Builds with Habitat for Humanity
o Service Opportunities
 U.S. Volunteer Program
 International Volunteer Program
 National Service: AmeriCorps and VISTA
28
Habitat for Humanity continued,
 Disaster Response
 Apply for a house - If your family, or a family you know, is in need of decent,
affordable housing, please contact your local Habitat for Humanity to apply. The local
Habitat affiliate will explain the application process and provide information on the
availability, size and cost of Habitat homes in your area.
Each Habitat affiliate selects “partner families” to become Habitat homeowners.
Habitat for Humanity follows a nondiscriminatory policy of family selection. Neither
race nor religion is a factor in choosing partner families. Partner families are always
selected based on their level of need, ability to pay and willingness to partner.
Applicants are required to meet several qualifications to ensure success. Each Habitat
affiliate has its own guidelines. In general, prospective homeowners must:
o Be citizens or legal residents
o Prove steady income
o Have good credit
o Earn a monthly income that falls within minimum and maximum limits,
depending on household size
o Sustain a savings account over a specified period of time.
In addition, each partner family will be required to:
o Invest sweat-equity hours in building his/her home and others
o Make an affordable down payment
o Make timely mortgage payments
o Attend homeowner education classes
29
Legal Services of Southern Missouri
LSSM
DUNKLIN COUNTY
NEW MADRID COUNTY
PEMISCOT COUNTY
116 N. Main St.
PO Box 349
Charleston, MO 63834
(573) 683-3783
1-800-748-7456
FAX: (417) 881-2159
www.lsosm.org
Legal Services of Southern Missouri (LSSM) assists clients with critical legal problems.
Cases are prioritized due to the limited resources of LSSM to: protection of victims in spouse
and child abuse cases; protection of individuals and families from illegal conviction or
foreclosures; subsistence income protection; protection of elderly’s income and household
assets; and, protection of incompetents in guardianship practices.
Services/Programs:
 Provides representation in civil matters
 Outreach
 Community Education
 Coordinates work with other local agencies and groups
 LSMO never charges a fee. Clients may have to pay some court costs.
 Eligibility Criteria: Income eligibility guidelines, the client must meet 125% of the
Federal poverty guidelines, case acceptance priority plan of legal aid, client must live
in the service area and the client’s legal problem must have legal merit.
30
Long Term Care Ombudsman Program
Aging Matters
1219 N. Kingshighway, Suite 100
Cape Girardeau, MO 63701
(573) 335-3331 or (800) 392-8771
FAX: (573) 335-3017
www.agingmatters2u.com
Services:
 Missouri ombudsman program consists of volunteers serving residents of nursing
homes and residential care facilities to provide support and assistance with any
problems or complaints. Complaints concerning abuse, neglect and financial
exploitation should be reported first to the Missouri Division of Senior Services Elder
Abuse Hotline, 800-392-0210. Individual volunteers are recruited by Area Agencies on
Aging (AAAs) or their service providers. Following screening and training, the
volunteer is assigned to a facility that has agreed to participate in the program. The
ombudsman receives orientation to the facility and its procedures, prior to making
regular contact with the residents.
 Ombudsman volunteers are special. They are asked to make a significant commitment
to the program, not only in terms of pre-placement and on-going in-service training but
through weekly contact with residents, reporting and travel.
31
Masonic Home of Missouri
DUNKLIN COUNTY
NEW MADRID COUNTY
PEMISCOT COUNTY
6033 Masonic Drive, Suite A
Columbia, MO 65202
(573) 814-4663 or 800-434-9804
FAX: (573) 814-4660
www.mohome.org
The Masonic Home of Missouri is a non-profit charitable organization that provides statewide
programs to eligible Missouri Master Masons, their wife, widow or Missouri female members
of the Order of the Eastern Star.
Programs:
Long-Term Financial Assistance Program - The Masonic Home of Missouri is able to
provide eligible senior adults with financial assistance to remain in their homes, apartments,
independent living facilities, and assisted living facilities. Some applicants qualify for longterm monthly assistance, while others may only need assistance with individual payments,
such as medical bills, hearing aids, or dental work.
To qualify for financial assistance, applicants must be a Missouri Master Mason, their wife or
honored widow or a female member of the Order of the Eastern Star in good standing.
Age and Length of Membership is reviewed on all applicants. In addition, applicants must
complete a financial application to demonstrate a financial need. All inquiries are given
prompt attention.
Short-Term Financial Assistance Program - The Outreach Program is also able to provide
short-term assistance to eligible adults who are experiencing unforeseen hardship, and it is
designed to help individuals while they are helping themselves out of difficult situations.
Short-term financial aid may help them through a medical emergency, with dental work or
eyeglasses, or even with living costs for a month or two.
32
Masonic Home of Missouri continued,
As with the Long-Term Financial Assistance Program, there are Age and Length of
Membership guidelines which are reviewed on all applicants. Applicants must be a Missouri
Master Mason, their wife or honored widow, or a female member of the Order of the Eastern
Star in good standing and complete a financial application to demonstrate a financial need.
Age and Length of Membership is reviewed on all applicants. In addition, applicants must
complete a financial application to demonstrate a financial need. All inquiries are given
prompt attention. See table above
Children’s Financial Assistance Program - Established in 2003, the Children's Outreach
Program provides financial assistance to legal dependents of Missouri Master Masons or
Missouri female members of the Order of the Eastern Star. Assistance provided through this
program may help with medical care and services such as dental, hearing, vision, therapy, and
equipment.
 Applying for assistance - The parents or legal guardians of the child must demonstrate
a financial need and should complete the application on the child's behalf. Once an
applicant's information is received, the Outreach staff will conduct the guardian to
obtain additional information. All inquiries are given prompt attention. Age & Length
of Membership is reviewed on all applicants.
Creating A Partnership (CAP) - This matching funds program allows the Masonic Home of
Missouri to partner with Missouri Lodges and Chapters to help children in need throughout
the state. The Masonic Home of Missouri may match up to $10,000.00 per Lodge or Chapter
each fiscal year (July 1st - June 30th). This program is NOT a Christmas or Holiday giving
program.
 Individual child/children project - Lodges and Chapters can work within their
community to identify a child or children in need (i.e. through schools or local
community organizations/families. Assistance can help to provide clothing, school
supplies, coats, shoes, hats and gloves, hygiene items, eye glasses, dental work. etc.
 Project-based projects - Lodges and Chapters can identify projects within their
communities through charitable or other non-profit organizations such as schools.
Recipients of the CAP Project-Based Funds must be 501 (c) (3) public charitable
organizations, as defined by the IRS, or public entities such as school districts.
An example of a project that may qualify is the backpack food program found in
communities statewide which provides food for needy schoolchildren.
Matching funds must go toward the purchase of a specific item(s). The Masonic Home
will not match funds for general operating expenses.
The Masonic Home of Missouri will not reimburse for purchases already made or to
individuals. All applications with matching fund monies must be turned into the Home
before items can be purchased.
33
Masonic Home of Missouri continued,
Armed Forces Program (AFP) - Through this program, the Masonic Home of Missouri will
honor Masonic Veterans and all current Armed Forces Service Members.
 Database - The first component of the Armed Forces Program will be to collect
information from our current Masonic Fraternity membership to create a
database. This database will allow us to send birthday cards, Veterans Day cards, and
special service acknowledgement cards throughout the year. We will be mailing
special Masonic Home of Missouri Masonic Veterans lapel Pins to everyone in the
database that the Veteran can proudly wear in honor of their service.
If you are a Missouri Mason or Order of the Eastern Star member that is either a
Veteran or are currently serving in the military, please contact Chantana Irvin by email
or by calling (800) 434-9804. You may also notify your Lodge's Masonic Home
Representative with the following information:
o
o
o
o
o
Name
Mailing Address
Date of Birth
Branch of Service
Years of Service (example: 1956-1960)
 Partnering To Honor (PTH) – This is a matching funds program between the
Masonic Home and local Lodges and Chapters, similar to CAP.
o Honor Flight - send a Veteran and/or their traveling companion on the Honor
Flight
o Care Packages – For current military personnel
Matching funds are available up to $10,000 per fiscal year (July 1st – June 30th)
Masonic Family Cares - Masonic Family Cares is a program that helps facilitate connections
between Lodges, Chapters and youth organizations, and the Masonic brothers and sisters in
their communities.
This program is a great opportunity to connect with those members within your communities
who might not be able to attend Lodge/Chapter meetings or a widow who would benefit from
seeing a friendly face.
If your Lodge or Chapter is already participating and doing these great works within your
community, please share your stories with us by contacting our Membership Relations
Coordinator by email or by calling our toll-free phone.
Social Services – Helps individuals locate services throughout the state. When Missouri
Master Masons, their wives, honored widows and female members of the Order of the
34
Masonic Home of Missouri continued,
Eastern Star apply for help through the Financial Assistance Programs, the staff completes an
applications with the client.
In addition to determining financial need, the caseworker helps the client identify additional
assistance available through other organizations and agencies. This information is also
available to those individuals that do not require financial assistance, but may need help
locating services.
The Masonic Home maintains a list of agencies and resources specific to each Masonic
District state-wide, and this information is provided to the membership every other year and
is provided here.
Widows Program – When the Masonic Home learns of a Masonic widow, we honor her by
sending a special pin and a widow’s card listing her late husband’s Masonic record should
she ever need assistance from the Masonic Home. In addition, the Masonic Home continues
to maintain contact throughout the year with cards and the Missouri Outreach magazine.
 Ladies Luncheons & Teas – Throughout the year, many Lodges and Chapters host
Ladies Luncheons & Teas in partnership with the Masonic Home of Missouri. These
important meetings allow the spouses and widows to hear first-hand about the
Outreach Programs that the Home offers and to ask any questions that they might
have.
Financial Counseling Program - The Financial Counseling Program offers financial
educational services to our Masonic members and their family through individual financial
counseling consultations and group educational presentations. Unlike the Financial
Assistance Programs, the Financial Counseling Program does not have Age & Length of
Membership guidelines.
The financial Counseling Program offers financial education and resources to help keep them
there. Many participants in the Financial Counseling Program who receive one-on-one
consultations are referred from the Short-Term Financial Assistance Program to reinforce
certain skills, such as budgeting, prioritizing expenses, debt management, and setting shortterm financial goals. Many are also self-referred, wanting assistance to organize their finances
in order to avoid financial crisis in the future.
The Financial Counseling Program also assists older members and widows who are planning
to make major lifestyle changes, such as downsizing their home or moving to an Assisted
Living Facility. Financial Counseling staff can assist them determine what their available
assets and income will allow them to do, and locate possible additional sources of income and
services.
Financial Counseling staff also conducts large group educational presentations. One
presentation available is geared towards kids ages 13 and older and introduces them to the
35
Masonic Home of Missouri continued,
world of finance, covering topics such as how generate an income, explanation of taxes,
prioritizing spending, budgeting, credit use, and student loans. Another is geared towards
older adults who are living on a fixed income and focuses on budgeting, planning for the
future, and explanation of available benefits and services in their area. Hosting a Financial
Counseling presentation offers opportunity for Lodges and Chapters to connect with the
youth and Masonic widows in their community. The Financial Counseling Caseworker will
travel to your location to give these presentations free of charge. The hosting Lodge’s
responsibility would be to coordinate the event, provide the meeting space, and chaperone the
event. All the efforts of the Lodge and Chapter members involved would be logged as
Volunteer Hours, an in-kind donation to the Masonic Home of Missouri where you donate
your time and talents to the charity.
The Truman Club - Harry S Truman exemplified the tenants of Brotherly Love, Relief, and
Truth. In honor of his commitment to the Masonic Home of Missouri in the fulfillment of
these tenets, it is appropriate that those who are dedicated to the mission of the Masonic
Home be banded together in a donor society named in his honor - The Truman Club.
The Truman Club was developed to encourage and recognize the Masonic Home's most loyal
and generous donors. The fact is that no Masonic jurisdiction can maintain a truly great relief
organization by membership dues alone. Substantial giving from individuals and couples
provide the margin of excellence to which we aspire.
To be eligible for membership in The Truman Club, an individual must make an annual
commitment of at least $100 in tax-deductible contributions during the calendar year.
Membership is renewable each year on January 1st.
Your donations to the Home are cumulative, allowing you to progress to the Truman Giving
Societies over time.
The Vincil Society - The MWB John D. Vincil Master Builder Society is a recognition
program, similar in nature to the Truman Club, which recognizes qualifying Lodges, Chapters
36
Masonic Home of Missouri continued,
and other organizations based on their cumulative giving to the Masonic Home of Missouri
since January 1, 2014.
The Vincil Society was created to recognize organizations, rather than individual donors. It is
open to all Lodges, Chapters and other organizations.
There is no application required. Your organization will be notified and you will be invited to
join once your cumulative giving has reached a qualifying amount. If your Lodge
participated in the John C. Ralls Society in support of the 125th Anniversary of the Masonic
Home, your Lodge is a charter member of the Vincil Society. Regardless of participation in
the Ralls Society, all qualifying donations made to the Home during 2014 will go toward your
organization’s cumulative giving total.
The following donations made by the organization to the Masonic Home of Missouri will be
included when calculating cumulative giving. These gifts include, but may not be limited to,
the following:
 Penny-A-Day (PAD) – a program in which participating Lodge members contribute
one penny per day or $3.65 per year to the Masonic Home of Missouri. These funds
are collected by the Lodge with the member’s annual dues and a check for the total
collected for PAD is mailed to the Masonic Home.
 Memorial and Honorary Gifts – these gifts are often made by a Lodge, Chapter or
other organization in memory of departed brethren, widows or in honor of a specific
person or event. Donors are asked to submit a note with their gift indicating the name
and address of the next of kin or individual they would like to be notified of their
gift. For example, a Lodge may choose to make a donation to the Home in honor of a
Past Master. If they would like the Past Master to be notified, his address should be
included with the gift.
 Square & Compass Courtyard Paver Stones –Individual, Lodges and Chapters can
purchase a granite paver stone that is custom engraved with the message of their
choice. This stone is placed in the Square & Compass Courtyard located behind the
Masonic Complex in Columbia.
 Event Sponsorship – a gift made in response to an appeal for event sponsorship, such
as a hole sponsorship at the Golf Tournament or in-kind donation for a charity
auction.
 General Contribution – other gifts sent in response to a specific appeal from the Home
(i.e. John C. Ralls Society during the 125th Celebration) or an unsolicited contribution
given at the discretion of the donor. For example, if a Chapter holds a trivia night to
raise money for the Outreach Programs. This unsolicited gift would be considered a
general contribution.
37
Masonic Home of Missouri continued,
Planned Giving - Remembering the Masonic Home with a planned gift can benefit you and
the Home. It can help reduce your taxes, while showing your commitment to caring for your
Masonic brothers, sisters and children in need. Your gifts ensure the future of the Masonic
Home’s programs! Various giving options are listed below.
 Bequest by Will or Living Trust: Donate a specific amount, make a gift from the
residuary of your estate, or name the Masonic Home of Missouri as a contingent
beneficiary.
 Stock and Securities: A gift of appreciated stock, securities, or closely held securities
will provide for the Masonic Home of Missouri as well as provide you with a
significant income tax deduction for the fair market value of the stock. Discuss the
possibilities with your financial advisor.
 Real Estate: Gifts of real estate may include developed property, undeveloped land, or
a remainder interest in a personal residence, farm, or vacation home.
 Life Insurance: Give a gift by naming the Masonic Home of Missouri as a beneficiary
or contingent beneficiary of your life insurance policies. The Masonic Home of
Missouri can also be named as the owner of whole life insurance policies, which has
significant tax benefits.
 Retirement Assets: Enjoy tax benefits by naming the Masonic Home of Missouri as
beneficiary of your retirement plans, such as pension plans, annuity contracts, 401(k)
plans, and Individual Retirement Accounts (IRAs).
 Charitable Gift Annuities: Make a contribution of cash or securities to the Masonic
Home of Missouri and receive guaranteed fixed income for life, as well as significant
tax benefits.
 Charitable Lead Trusts: Provide security for your future while enjoying significant
tax benefits today and making a legacy contribution to the Masonic Home of Missouri.
 Charitable Remainder Trusts: Support the Masonic Home of Missouri while
enjoying guaranteed fixed income for life.
38
Missouri Division of Workforce Development
DUNKLIN COUNTY
NEW MADRID COUNTY
PEMISCOT COUNTY
Kennett Career Center
1100 South By-Pass, Ste. 2
Kennett, MO 63857
(573) 888-4518
FAX: (573) 888-1324
Poplar Bluff Career Center
1903 Northwood, Ste. 2
Poplar Bluff, MO 63901
(573) 840-9595
FAX: (573) 840-9594
Sikeston Career Center
202 S Kingshighway
Sikeston, MO 63801
(573) 472-5250
FAX: (573) 472-4577
Cape Girardeau Career Ctr.
1737 N Kingshighway
Cape Girardeau, MO 63701
(573) 290-5766
FAX: (573) 290-5746
Services/Programs:
www.jobs.mo.gov
 Career Center
o Missouri Career Center staff can help focus your job or career goals, identify
skills and abilities and identify available jobs.
o The National Career Readiness Certificate (NCRC) verifies your skills to
employers anywhere in the United States and is available to earn at your local
Career Center.
o Missouri Career Center staff will assist you with assessment tools to measure
and understand your skills, knowledge, abilities, strengths and interests to help
you find the job that is right for you.
o Missouri Career Centers offer specialized workshops to help you brush-up your
job seeking skills or assist if you've been laid-off.
o Career Centers offer software and experienced staff to help you develop a
professional resume that stands out.
o Career Center staff can determine your eligibility for a variety of training
programs to assist in gaining new skills needed to obtain employment.
 Education and Training
o Workshops - Missouri Career Centers offer workshops to help maximize your
job search efforts. We also include workshops to assist laid off workers at the
time of the layoff.
 Career Exploration - This workshop gives you the tools to assess your
knowledge, skills, personal interests and priorities on the journey to
finding the job that is best for you (or not a good fit) and identify
resources available to find a rewarding career.
39
Missouri Division of Workforce Development continued,
 Career Networking - Learn the benefits of effective and strategic
‘networking’ and how these interpersonal resources and contacts could
lead to a new job. This workshop applies what you learn, so you will
develop a plan to present yourself to networking groups, a networking
source list, and develop a list of the types of networking groups.
 Resume Preparation - Find out what employers are looking for when they
read a resume and cover letter. Identify and optimize all the basic
components of a resume - skills and abilities, work history, and education
- so that you stand out above the others. Learn how to use the same
strategies in completing excellent online applications.
 Interview Process - With this workshop you get practical advice on how
to best showcase your skills and experience through research, practice,
and preparation. Get helpful tips on how to dress and groom for an
interview. Learn the different types of interviews and develop a strategy
for each one.
 Basic Computer Skills - Using a computer competently is essential for
today’s job seeker. Learn the basic computer skills necessary to search
and apply for jobs. This workshop includes everything from using the
keyboard to accessing the Internet to creating and saving files. In
addition, learn to use jobs.mo.gov to search for your next job.
 Workshops for Laid Off Workers
 Take Control Of Your Finances - Managing your bills until a new
job opportunity appears is less stressful when you have a plan.
Training topics include: how to track your spending and how to
develop a budget, how to cut expenses, HOPE NOW mortgage
services, how to prioritize debts and maintain good relation with
creditors, understanding COBRA Continuation Health insurance
coverage, how to avoid debt and credit scams, and how to identify
resources in your community that can help you save money.
 FastTrac New Venture - FastTrac New Venture workshops are
available to dislocated workers with an interest in starting their
own business. FastTrac New Venture workshops help you research
your business idea and decide whether starting a business is right
for you.
 Training Provider Search Tool (previously the Missouri Education and Career Hotlink)
o Allows you to research Missouri’s educational institutions and programs.
Maybe you've been approved for training assistance through the Workforce
Investment Act (WIA) and told you need to use an "Eligible Training Provider" where do you find that? Our new Training Provider Search Tool will allow you
to limit your search results to eligible providers.
 WorkReadyMissouri - If you are receiving Unemployment Insurance benefits, you may
be able to use the WorkReadyMissouri Program. WorkReadyMissouri provides an
40
Missouri Division of Workforce Development continued,
opportunity to receive occupational worksite training on a part-time basis for up to six
weeks. Program trainees continue to receive UI benefits, plus up to a $500 training
allowance.
 On The Job Training - OJT is available for eligible job seekers through the Workforce
Investment Act and the Trade Readjustment Assistance Act. Contact your
local Missouri Career Center for staff assistance in determining your eligibility for
these programs.
41
Missouri Lions Club
DUNKLIN COUNTY
NEW MADRID COUNTY
PEMISCOT COUNTY
State Office
Lions Multiple District #26, Inc.
2415-B Hyde Park Rd.
Jefferson City, MO 65109
(573) 635-1773
FAX: (573) 635-2383
www.missourilions.org
missourilions@gmail.com
Mission Statement: To empower volunteers to serve their communities, meet humanitarian
needs, encourage peace and promote international understanding through Lions clubs.
What Lions Do:
 Lions Club members are men and women who strive to make a difference in their
local community as well as communities worldwide.
 Lions Club members participate in projects ranging from cleaning up a local park or as
far reaching as our International commitment to do all we can to eliminate preventable
blindness.
 Lions also assist their local communities through Vision, Youth, Diabetic, Disaster
Assistance and a myriad of other programs.
42
Missouri Protection and Advocacy Services
DUNKLIN COUNTY
NEW MADRID COUNTY
PEMISCOT COUNTY
925 South Country Club Drive
Jefferson City, MO 65109
(573) 893-3333 or
1-800-392-8667
FAX: (573) 893-4231
www.moadvocacy.org
Services/Programs:
 Federally mandated system in the state of Missouri which provides protection of the
rights of persons with disabilities through legally based advocacy.
 Investigation and review of a complaint of improper of inadequate services provided to
a SSDI/SSI beneficiary with a disability by a service provider, employer or other entity
involved in the SSDI/SSI beneficiary’s return to work efforts.
 Information & Referral – Information to SSDI/SSI beneficiaries about work incentives
and employment, including information on the types of services and assistance that may
be available to help them in securing or regaining gainful employment.
 Consultation & legal Respresentation, based on annual program priorities.
43
Missouri Veterans Commission
DUNKLIN COUNTY
1st, 3rd & 5th Tuesday, 9:00 a.m. to 3:00 p.m.
1100 S. By-Pass
Kennett, MO 63857
(573) 888-9513
Lisa.Mullinmvc.dps.mo.gov
Mail all correspondence to: Lisa Mullen, Veterans Service officer
MO Veterans Commission
P.O. Box 1220
Sikeston, MO 63801
NEW MADRID COUNTY
No office information for New Madrid County. Please contact Lisa Mullin at the
address below.
Lisa.Mullin@mvc.dps.mo.gov
(573) 472-5350 Scott County Office
Mail all correspondence to: Lisa Mullin, Veterans Service officer
MO Veterans Commission
P.O. Box 1220
Sikeston, MO 63801
PEMISCOT COUNTY
1st, 3rd & 5th Tuesday, 9:00 a.m. to 3:00 p.m.
1100 S. By-Pass
Kennett, MO 63857
(573) 888-9513
Lisa.Mullinmvc.dps.mo.gov
Mail all correspondence to: Lisa Mullen, Veterans Service officer
MO Veterans Commission
P.O. Box 1220
Sikeston, MO 63801
www.mvc.dps.mo.gov
1-866-838-4636
44
Missouri Veterans Commission continued,
Through the Service to Veterans Program, the Veterans Service Officers and Assistants
provide counseling and assistance to thousands of veterans and their dependents throughout
the state. Not only do these trained professionals counsel veterans and what VA and State
Veterans Benefits are available, but they also complete and submit claims application with all
necessary documentation. They are available for any follow-up work necessary with the
Dept. of Veterans Affairs to obtain the maximum amount of benefits due any eligible veterans
and/or dependent. Veterans Service Officers and Assistants are thoroughly trained and
knowledgeable in all areas of veterans’ benefits, including compensation, pension, education,
burial and widow’s benefits. They will also assist claimants with health care eligibility, VA
Home Loan Guaranty and other veterans’ benefits, including those offered by the state.
Occasionally an office may be closed due to illness/weather etc. Please call the office the
morning of your visit to insure the office is open.
45
Ronald McDonald House Charities
DUNKLIN COUNTY
NEW MADRID COUNTY
PEMISCOT COUNTY
Ronald McDonald House
Charities of the Four States
3402 S Jackson
Joplin, MO 64804
(417) 624-2273
Charity/House
Ronald McDonald House
Charities of Mid-MO, Inc.
3501 Lansing Ave.
Columbia, MO 65201
(573) 443-7666
Charity/House
Ronald McDonald House
Charities of the Ozarks, Inc.
949 E Primrose St.
Springfield, MO 65807
(417) 886-0225
Charity/House/Care Mobile
Ronald McDonald House
Charities of St. Louis, Inc.
3450 Park Ave.
St. Louis, MO 63104
(314) 773-1100
Charity/House
Ronald McDonald House
Charities of Kansas City, Inc.
2502 Cherry St.
Kansas City, MO 64108
(816) 842-8321
Charity/House
Ronald McDonald House
West County House
300 Ronald McDonald House Ln.
St. Louis, MO 63141
(314) 773-1100 ext. 1234
House
Ronald McDonald House
West Pine Blvd. House
4381 W Pine Blvd.
St. Louis, MO 63108
(314) 773-1100 ext. 1204
House
Ronald McDonald House
at Mercy Children’s Hospital
1235 E Cherokee, 6th Floor
Springfield, MO 65804
(417) 886-0225
House
Ronald McDonald House
Cherry Street
2501 Cherry St.
Kansas City, MO 64108
(816) 842-8321
House
Ronald McDonald Family Room
at Children’s Mercy Hospital
2401 Gilham Rd.
Kansas City, MO 64108
(816) 842-8321
Family Rooms
46
Ronald McDonald House Charities continued,
Ronald McDonald Family Room
At St. Louis Children’s
One Children’s Place, 5th Floor
St. Louis, MO 63110
(314) 454-5321
Family Rooms
Ronald McDonald Family Room
at Mercy
615 S New Ballas Rd., 3rd Floor
St. Louis, MO 63141
(314) 251-5353
Family Rooms
Ronald McDonald Family Room
at Cardinal Glennon
1465 S Grand Blvd., 5th Floor
St. Louis, MO 63104
(314) 577-5600 ext. 5500
Family Rooms
Ronald McDonald Care Mobile
Program with ECCMA
732 Goddard Ave.
Chesterfield, MO 63005
(636) 778-1022
Care Mobile
http://www.rmhc.org
Mission: The mission of Ronald McDonald House Charities (RMHC) is to create, find and
support programs that directly improve the health and wellbeing of children. Guiding us in
our mission are our core values:




Focusing on the critical needs of children.
Celebrating the diversity of our people and programs
Valuing our heritage.
Operating with accountability and transparency.
Services/Programs:
House - Many families travel far from home and spend several weeks or months to get
treatment for their seriously ill or injured children – a long time to be away or to divide a
family. And, for children facing a serious medical crisis, nothing seems scarier than not
having mom and dad close by for love and support. A Ronald McDonald House is that
“home-away-from-home” for families so they can stay close by their hospitalized child at
little or no cost.
 At every House, families can enjoy home-cooked meals, private bedrooms, playrooms
for children.
 Depending on the House, these services may also be available:
o Special suites for children with suppressed immune systems
o Accredited education programs
o Recreational activities
o Non-clinical support services
o Sibling support services
47
Ronald McDonald House Charities continued,
 The generosity of volunteers and donors make it all possible. In return, families either
stay at no cost or are asked to make a donation up to $25 per day, depending on the
House. The RMHC Global Policy is that families are never turned away; if it’s not
possible to pay, the fee is waived.
Family Room - When families walk into a Ronald McDonald Family Room, we want them to
forget they’re in a hospital. Often steps away from a pediatric or intensive care unit, Ronald
McDonald Family Rooms offer a place to rest and regroup right at the hospital, just moments
away from their sick child.
 Services for families – may vary from one family room to the next, but families will
often find:
o A kitchen area that includes a stove or microwave
o Shower facilities
o Sleeping rooms
o Laundry facilities
o Internet access
o Reference books
o A seating area with a television
o A quiet room
Care Mobile - providing access to health care where children need it most. When it comes to
delivering health care, our Ronald McDonald Care Mobiles take a holistic approach.
 Prevention: We deliver health education, which reduces overall medical costs,
addresses behavior and lifestyle choices and helps motivate families to improve and
maintain their health.
 Treatment: We provide services ranging from immunizations and preventive checkups to dental care and treatment for chronic and acute illnesses.
 Referral: Our staff works with families to help them get access to ongoing care with a
primary doctor or dentist.
 Services for Families - All Ronald McDonald Care Mobile services are provided in a
40-foot long, 8-foot wide, state-of-the-art vehicle built specifically for delivering
pediatric health care services. Each vehicle, which ultimately costs around $500,000
to get on the road, includes two patient examination rooms, a laboratory, and reception
and medical records areas. Depending on community needs, Ronald McDonald Care
Mobile services may include:
o Primary care, well-child visits and developmental screening
o Immunizations
o Diagnostic, preventive and restorative dental care
o Oral hygiene education
o Asthma treatment and self-management education
o Pulmonary function testing
o Vision, hearing and lead screening
o School and sports physicals
48
Ronald McDonald House Charities continued,
o
o
o
o
o
o
o
o
o
o
Prenatal care for pregnant teens
Childhood health promotion and injury prevention education
Nutrition counseling
Pediatric specialty care, such as oncology, cardiology and otolaryngology
Ophthalmology
Mental health assessment and referral
Blood collection
Social service resource referral
Health education
Care for special needs children
Scholarships - We want these students to reach their full potential. To help them accomplish
this, our network of U.S. Chapters, along with the global office of RMHC, offer scholarships
to students in financial need who have demonstrated academic achievement, leadership and
community involvement. Since 1985, more than $56 million in scholarships have been
awarded. Scholarships are for students in the United States living in areas where there
are participating local RMHC Chapters. Please note that not all Chapters offer all four
scholarships below. RMHC/Scholars: All students are eligible to apply regardless of race,
color, creed, religion, sexual orientation, gender, disability or national origin.
49
Salvation Army
DUNKLIN COUNTY
NEW MADRID COUNTY
PEMISCOT COUNTY
Cape Girardeau, MO Corps
701 Good Hope
P.O. Box 802
Cape Girardeau, MO 63701
(573) 335-7000
www.salvationarmyusa.org
Services/Programs:
 Emergency Assistance, Emergency Shelter
 Worship Center, Sunday School
 Thrift Store, Donation Centers
50
Sheltered Workshop
DUNKLIN COUNTY
Cotton Boll Sheltered Workshop
708 South By-Pass
PO Box 821
Kennett, MO 63857
(573) 888-2666
FAX: (573) 888-2667
cbsw2013@yahoo.com
Angie Benson
NEW MADRID COUNTY
Community Sheltered Workshop
515 Northwest St., Box 586
Sikeston, MO 63801
(573) 472-0583
FAX: (573) 472-0598
comshelter@sbcglobal.net
Harvey Cooper
PEMISCOT COUNTY
Pemiscot Progressive Industries
705 W Washington
PO Box 475
Hayti, MO 63851
(573) 359-1551
FAX: (573) 359-1560
Ahudgens4@live.com
Angela Hudgens
51
Shriner’s Hospitals for Children
DUNKLIN COUNTY
NEW MADRID COUNTY
PEMISCOT COUNTY
4400 Clayton Ave.
St. Louis, MO 63110
(314) 432-3600
For a consultation: 800-850-2960
Mission: Shriners Hospitals for Children has a mission to:



Provide the highest quality care to children with neuromusculoskeletal conditions,
burn injuries and other special healthcare needs within a compassionate, familycentered and collaborative care environment.
Provide for the education of physicians and other healthcare professionals.
Conduct research to discover new knowledge that improves the quality of care and
quality of life of children and families.
This mission is carried out without regard to race, color, creed, sex or sect, disability, national
origin or ability of a patient or family to pay.
Care Options:
Orthopaedic conditions treated:
 Amputation – Absence of a bone or part of a limb congenital or acquired
 Bone Defects – Congenital, including psuedoarthrosis/tibia
 Bowed legs
o Idiopathis
o Blounts Disease
o Non-nutritional and nutritional rickets
 Cerebral Palsy – Related orthopaedic conditions
 Dwarfism – Skeletal dysplasia
 Fingers
o Syndactyly
o Macrodactyly
o Extra fingers
o Supernumerary digits
o Webbed fingers
 Foot problems
o Club feet
o Metatarsus adductus
o Bunions
52
Shriner’s Hospitals for Children continued,











o Vertical Talus
o Cavus
o Cavovarus
o Pes planus-flat feet
o Tarsal coalition
Bone Diseases
o Osteogenesis imperfects
o XLH – X-Linked hypophosphatemia (inherited rickets)
o Hypophosphatasia
Hand Problems
o Radial club hand
o Congenital abnormalities
o VATER syndrome (thrombocytopenia absent radius)
o Radial hypoplasia
Hip deformities
o Perthes disease
o Slipped capital femoral epiphysis
o Congenital hip dislocation
o Development hip dysplasia
Intoeing gait
o Femoral anteversion
o Tibial torsion
Juvenile arthritis
Knees
o ACL injury
o Meniscus injury
o Arthroscopy
o Knock knees
Limb-length problems
o Limb-lengthening
o Limb-shortening
Neck
o Torticollis
Shoulder
o Erb’s palsy
o Klumpke’s paralysis
o Brachial plexus injuries
o Birth-related shoulder trauma
o Dislocation
Spina bifida
o Related orthopaedic conditions
Spine Problems
o Scoliosis
53
Shriner’s Hospitals for Children continued,




o Kkyphosis
o Spondylolysis
o Spondylosis
Sports medicine/injuries
o Knees
o Shoulder
o Elbow
Still joints
o Arthrogryposis
Toes
o Syndactyly
o Macrodactyly
o Extra toes
o Supernumerary digits
o Webbed toes
Trauma
o Non-emergent follow-up
o Complication related to injury
o Fractures
Additional Services
 Orthopaedic Oncology
o Primary bone tumors – benign
o Primary bone tumors - malignant
 Osteogenic sarcoma
 Ewing’s sarcoma
 Chondrosarcoma
o Soft tissue tumors – benign and malignant
o Metastatic lesions to the bone (cancer that spreads to the bone from other parts
of the body)
 Orthotics and prosthetics - In addition to innovative treatments and therapies, Shriners
Hospitals for Children has an orthotics and prosthetics (O and P) department capable
of creating a full range of devices. The O and P teams collaborate closely with the
physicians, nurses and occupational and physical therapists to achieve the best possible
outcome for their patients.
Our goal is to help each child become as healthy and independent as possible. We are
dedicated to providing a complete range of appropriate medical and rehabilitative
services to achieve this objective, including surgeries, physical, occupational and
recreation therapies and orthotics and prosthetics.
54
Shriner’s Hospitals for Children continued,
Transportation - Your local Shriners fraternity chapter may be able to provide your family
with travel assistance to our hospital. Our hospital is governed and supported by the men of
Shriners International, who also pride themselves in providing transportation assistance to
patients who live in their local areas. In our 9-state catchment area, there are 21 Shriners
fraternity chapters, or temples.
If you need travel assistance, please contact your local Shriners International chapter
(temple). If you do not know which chapter is closest to you, please call our care management
social workers at 314-872-8342, ext. 1206.
Services and assistance provided by the Shriners varies from location to location and can
range from transportation assistance, reimbursement, as well as arranging for an overnight
stay in St. Louis if you are traveling from a great distance, or if your visit to our hospital will
take longer than one day.
Family Housing - We are pleased to offer families the option of on-site lodging while your
child receives care at Shriners Hospitals for Children. Because room availability is limited,
we ask that you contact the social workers in care management at 314-872-8342, ext. 1206
for availability and reservations.
Lodging in St. Louis - Numerous local agencies and hotels are available in the area for
lodging. Please contact us at 314-872-8342, ext. 1206 to arrange a stay at either Ronald
McDonald House or HavenHouse. For more information, check their websites:
Ronald McDonald House: www.rmhcstl.com
HavenHouse: www.havenhousestl.org
55
Smart911
DUNKLIN COUNTY
NEW MADRID COUNTY
PEMISCOT COUNTY
www.smart911.com
Smart911 is a free service that allows citizens across the U.S. to create a Safety Profile for
their household that includes any information they want 9-1-1 to have in the event of an
emergency. Then, when anyone in that household dials 9-1-1 from a phone associated with
their Safety Profile, their profile is immediately displayed to the 9-1-1 call taker providing
additional information that can be used to facilitate the proper response to the proper location.
At a time when seconds count, being able to provide 9-1-1 with all details that could impact
response the second an emergency call is placed could be the difference between life and
death.
 What is a safety profile?
o The Safety Profile you create when you sign up for Smart911 is completely
private and only shared with 9-1-1 when you call from a registered phone.
 How Does Smart911 help?
o Physical Disabilities - For those who have a physical disability or mobility
restrictions, it is vital for responders to know about the person, their disability
and what type of assistance or special equipment they may need to evacuate
their home or receive transport.
o Developmental Disabilities - For families affected by autism or who may have
difficulty communicating verbally with 9-1-1 their individual conditions as well
as rescue notes indicating how responders will need to approach the individual
can be include in their Safety Profile.
o Medical Conditions - For citizens who are affected by epilepsy, diabetes,
Alzheimer's, allergies or other medical conditions Smart911 can inform
responders of your condition as well as medications and emergency contacts.
o Seniors and Elderly Care - For active seniors living alone a Safety Profile can
provide peace of mind that in the event of an emergency 9-1-1 would have
details on their home and their medical needs. For caretakers, they can be
assured that if the person they care for needs to dial 9-1-1 when they are alone,
their details are available and the caretaker can be listed as an emergency
contact.
o General Emergencies - For all citizens, there is always the risk of unplanned
accidents or events. Whether in a vehicle or in your home, even the most basic
details such as the address association with a mobile phone can be available to
9-1-1 and response teams to send help fast.
o Pet and Service Animals - For citizens with pets or other animals your Safety
Profile can alert police to their presence when entering your home and Fire
56
Smart911 continued,
crews can be aware of exactly how many people and pets need to be evacuated
from your home. For owners of a service animal, you can alert responders that
your animal needs to be transported with you.
57
Social Security Administration
DUNKLIN COUNTY
PEMISCOT COUNTY
800 S. Bypass
Kennett, MO 63857
866-931-4497
NEW MADRID COUNTY
711 York Dr.
Sikeston, MO 63801
866-964-4261
Mon, Tue, Thurs, Fri 9-3
Wed 9-12
www.ssa.gov
Benefits:
 Retirement – A monthly check for those aged 62 and older that have worked and paid
into social security
 Social Security Disability Insurance – Pays benefits to you and certain members of your
family if you are “insured” meaning that you worked long enough and paid social
security taxes.
 Survivor’s Benefits – When an individual dies, certain members of their family may be
eligible for benefits on their Social Security record if they earned enough credits while
working. Family members who can collect benefits include a widow/widower who is
age 60 or older; a widow/widower who is age 50 or older and disabled; a
widow/widower at any age if he/she is caring for a child under age 16 or a disabled
child who is receiving Social Security Benefits; children if they are unmarried and
under age 18, under age 19 but in an elementary or secondary school as a full-time
student; or age 18 or older and severely disabled (disability must hve started before age
22); and your parents; if they were dependent on you for at least half of their support. If
the deceased has enough credits, a special one-time payment of $255 will also be made
after death. This benefit is paid only to the widow/widower or minor children.
 Divorced Widow/Widower’s Benefits – If you are divorced (even if you have
remarried), your ex-spouse will be eligible for benefits on your record when you die. In
order to qualify, your ex-spouse must: be at least 60 years old (or age 50 if disabled)
and have been married to you for at least 10 years; be any age if caring for a child who
is eligible for benefits on your record; not be eligible for an equal or higher benefit on
58
Social Security Administration continued,
his or her own record; and not be currently married; unless the remarriage occurred
after age 60 or age 50 for disabled widow/widowers.
 Supplemental Security Income (SSI) – Federal income supplement program funded by
general tax revenues. It is designed to help aged, blind and disabled people who have
little or no income, and provides cash to meet basic needs for food, clothing and shelter.
 Retirement Benefits for Widow/Widowers – If you’re receiving widow/widowers
(including divorced widow/widowers) benefits, you can switch to your own retirement
benefits as early as age 62. REMEMBER: Age 62 is the earliest you can collect
Social Security retirement benefits and the age at which you can receive full retirement
benefits is rising.
 Medicare – There are four parts to Medicare: Medicare Part A, Hospital Insurance,
Medicare Part B, Medical Insurance; Medicare Part C (Medicare Advantage), which
was formerly known as “Medicare+Choice” and Medicare Part D, prescription drug
coverage. Generally, people who are over age 65 and getting Social Security
automatically qualify for Medicare Parts A and B. So do people who have been getting
disability benefits for two years, people who have amyotrophic lateral sclerosis (Lou
Gehrig’s disease) and receive disability benefits, and people who have permanent
kidney failure and receive maintenance dialysis or a kidney transplant.
o Part A is paid for by a portion of Social Security tax. It helps pay for inpatient
hospital care, skilled nursing care, hospice care and other services.
o Part B is paid for by the monthly premiums of people enrolled and by general
funds from the U.S. Treasury. It helps pay for doctors’ fees, oupatient hospital
visits and other medical services and supplies that are not covered by Part A.
o Park C (Medicare Advantage) plans allow you to choose to receive all of your
health care services through a provider organization. These plans may help
lower your costs of receiving medical services, or you may get extra benefits for
an additional monthly fee. You must have both Parts A and B to enroll in Part
C.
o Part D (prescription drug coverage) is voluntary and the costs are paid for by the
monthly premiums of enrollees and Medicare. Unlike Park B in which you are
automatically enrolled and must opt out if you do not want it, with Part D, you
have to opt in by filling out a form and enrolling in an approved plan.
59
Southeast MO Food Bank
600 State Hwy H
PO Box 190
Sikeston, MO 63801
855-703-3663
DUNKLIN COUNTY
United Voice of Zion
2780 N Douglas St.
Malden, MO
Distribution:
1st Saturday 10:00 a.m. – 12:00 p.m.
Clarkton Assembly of God
Food Pantry
Clarkton, MO
Distribution:
1st Friday 9:00 a.m. – 12:00 p.m.
Helping Hand Food Pantry
511 Frisco St.
Kennett, MO
Distribution:
Monday-Friday
10:00 a.m. – 4:00 p.m.
Greater Vision International
Ministries
Distribution:
2nd Saturday
10:00 a.m. – 12:00 p.m.
NEW MADRID COUNTY
First Baptist Church of Tallapoosa
309 W Staff
Tallapoosa, MO
1st Wednesday 6:00 p.m. – 6:45 p.m.
Mt. Calvary Food Pantry
206 S Locust St.
Parma, MO
3rd Thursday 5:00 p.m. – 6:00 p.m.
Friendship Church of God Food Pantry
7461 US Hwy 61
Howardville, MO
2nd Saturday 9:00 a.m. – 11:00 a.m.
Life Church
951 S Kingshighway
Sikeston, MO
3rd Tuesday
10:00 a.m. – 1:00 p.m.
Pilgrims Rest Church Pantry
Hwy E South
Canalou, MO
1st Saturday 9:00 a.m. – 11:00 a.m.
New Madrid Methodist Church Food Pantry
627 Mill St.
New Madrid, MO
Thursday 10:00 a.m. – 12:00 p.m.
60
Southeast MO Food Bank continued,
PEMISCOT COUNTY
Word Outreach Ministries Pantry
418 Broadway
Hayti, MO
573-359-6327
Monday-Thursday 9:00 a.m. – 12:00 p.m.
Sunday 11:00 a.m. – 1:00 p.m.
Call for an appt
We Care Ministries Food Pantry
101 S Walnut St.
Steele, MO
3rd Saturday 8:00 a.m. – 10:00 a.m.
Pentecostal Power Food Pantry
4025 S Ward Ave.
Caruthersville, MO
3rd Wednesday 11:30 lunch served
2nd, 4th & 5th Sundays lunch served
Caruthersville SEMO Pantry
Register: 18th & Compress Rd. – 3rd Monday 10:00 a.m. – 12:00 p.m.
Pick Up: 19th & Chaffin – 3rd Tuesday 12:30 p.m. – 1:30 p.m.
Helping Hand Ministry
204 N Cedar
Hayti, MO
2nd Wednesday 10:00 a.m. – 2:00 p.m.
Bring Photo ID
Divine Holiness Outreach Ministry
Hayti, MO
2nd Saturday 1:00 p.m. – 3:00 p.m.
61
Subsidized Housing/Rental Assistance
DUNKLIN COUNTY
Kennett Apartments
1033 Astrachan
Kennett, MO 63857
(573) 448-3000
Low Income Housing
Autumn View Apartments
901 Floyd St.
Kennett, MO 63857
(573) 448-3000
Senior/Low Income Housing
Cotton Boll Apartments
201 E. 6th St.
Kennett, MO 63857
(573) 888-4078
Disabled/Low Income Housing
Bradley Estates
2001 Bradley St.
Kennett, MO 63857
(573) 448-3000
Low Income Housing
Autumn View II Apartments
913 Floyd St.
Kennett, MO 63857
(573) 448-3000
Senior/Low Income Housing
Senath Apartments
1 Highfill, RR 1 St.
Senath, MO 63876
(573) 448-3000
Low Income Housing
Senath Apartments
Hwy P & James St.
Senath, MO 63876
(573) 448-3000
Low Income Housing
Rosewood Apartments
S Caneer St. #1
Senath, MO 63876
(573) 448-3000
Senior/Low Income Housing
Malden Garden Apartments
1 Blades Dr.
Malden, MO 63863
(573) 243-1463
Senior/Low Income Housing
Peach Tree Apartments
627 East St.
Campbell, MO 63933
(573) 448-3000
Low Income Housing
Apple Tree Apartments
1200 Monroe St.
Campbell, MO 63933
(573) 448-3000
Low Income Housing
Hornersville Estates
301 Palenski St.
Hornersville, MO 63855
(573) 448-3000
Low Income Housing
Pecan Grove Homes
210 E. Mulberry
Cardwell, MO 63829
(573) 448-3000
Low Income Housing
62
Subsidized Housing/Rental Assistance
NEW MADRID COUNTY
Lake View Apartments
65 Lakeview Dr.
Portageville, MO 63873
Disabled/Low Income Housing
Portageville Properties II
N Hwy 162
Portageville, MO 63873
May Accept Section 8
Portageville Apartments
1200 Barnes Ave., Unit 1-4
Portageville, MO 63873
(573) 448-3000
Low Income Housing
Dogwood Apartments
403 W State Hwy 162
Portageville, MO 63873
(573) 243-1463
Senior/Low Income Housing
Magnolia Manor Apartments
576 W State Hwy 162
Portageville, MO 63873
(573) 448-3000
Senior/Low Income Housing
Northside Manor
Huffman & Seventh St.
Portageville, MO 63873
(573) 448-3000
Low Income Housing
Cottonwood Point Apartments
500 W State Hwy 162
Portageville, MO 63873
(573) 448-3000
Low Income Housing
New London Apartments
Rector St.
New Madrid, MO 63459
May Accept Section 8
Howardville Housing
6916 US Hwy 61
New Madrid, MO 63869
Disabled/ Low Income Housing
New Madrid Garden Apartments
1 Blades Dr.
New Madrid, MO 63869
(573) 748-2070
Senior/Low Income Housing
Old Oak Apartments
447 Pinnell
New Madrid, MO 63869
(573) 756-8013
Low Income Housing
New Madrid Golden Age Center Assc
925 Pinnell Ln.
New Madrid, MO 63869
(573) 445-1211
Senior/Low Income Housing
Howardville Associates I
102 W Laura St.
Howardville, MO 63869
(573) 688-2250
Low Income Housing
Howardville Apts. I & II
102 W Laura St.
Howardville, MO 63869
(573) 688-2250
Low Income Housing
63
Subsidized Housing/Rental Assistance continued,
Parma Apartments
5-8 Shelley St.
Parma, MO 63870
(573) 357-4870
Low Income Housing
Parma Apartments
210 Dawna St.
Parma, MO 63870
(573) 448-3000
Low Income Housing
Marston Apartments
1 Hwy EE
Marston, MO 63866
(573) 448-3000
Low Income Housing
Lilbourn Garden Apartments
1 Blades Dr.
Lilbourn, MO 63862
(573) 243-1463
Senior/ Low Income Housing
Echo Housing
PO Box 354
Lilbourn, MO 63862
(573) 688-2565
Senior/ Low Income Housing
64
Subsidized Housing/Rental Assistance
PEMISCOT COUNTY
Cleveland I Apartments
1205 N Oates St.
Hayti, MO 63851
(573) 359-2634
Senior/Low Income Housing
Cleveland II Apartments
1110-13 N Oates St.
Hayti, MO 63851
(573) 359-2634
Senior/Low Income Housing
Ceveland Apartments Phase III
1301 N Oates St.
Hayti, MO 63851
(5730 359-2634
Low Income Housing
Gettings Lane Apartments
Gettings Lane #1
Hayti, MO 63851
(573) 448-3000
Low Income Housing
Driftwood Estates
801 Driftwood
Hayti, MO 63851
(573) 448-3000
Low Income Housing
Taven Apartments
1008 Marlar, 100-107 Rd
Caruthersville, MO 63830
Low Income Housing
Riverview Apartments
601 W Third, 1-4 St.
Caruthersville, MO 63830
(731) 285-7851
Senior/Low Income Housing
Caruthersville Apartments
Marler St. #1
Caruthersville, MO 63830
(573) 448-3000
Senior/Low Income Housing
Central Gardens Apartments
201 E 16th St.
Caruthersville, MO 63830
(573) 333-2355
Low Income Housing
Noble Estates
115 Walnut St.
Steele, MO 63877
(573) 448-3000
Low Income Housing
First Street Apartments
515 First St.
Steele, MO 63877
(573) 448-3000
Low Income Housing
65
USDA Rural Development
State Office
601 Business Loop 70 W, Ste. 250
Mailing: Ste. 235
Columbia, MO 65203
(573) 876-0976
FAX: (855) 830-0684
DUNKLIN COUNTY
Area Office
704 N. Bypass
Kennett, MO 63857
(573) 888-2536
FAX: (855) 841-0754
NEW MADRID COUNTY
Service Center
495A US Hwy 61
New Madrid, MO 63869
(573) 748-2557
Area Office
831 S. Hwy 105
Charleston, MO 63834
(573) 649-9930
FAX: (855) 827-5258
PEMISCOT COUNTY
Service Center
1206 Hwy 84 W
Caruthersville, MO 63830
(573) 333-1923
Area Office
704 N Bypass
Kennett, MO 63857
(573) 888-2536
FAX: (855) 841-0754
Services/Programs:
www.rurdev.usda.gov/mo
 Direct Home Ownership Loans – Loans made by USDA to low and very low income
applicants to buy, build or repair homes (payments are subsidized).
 Guaranteed Home Ownership Loans – Loans made by conventional lenders and
guaranteed by USDA to low and moderate income applicants to buy or build homes
(30 year fixed interest rate).
66
USDA Rural Development continued,
 Rural Rental Housing – Loans made by USDA to individuals or organizations to
construct apartments for very low to moderate income tenants (operated on a not-forprofit or a limited profit basis with subsidized rents – can include congregate or
cooperative housing.
 Home Repair Loans/Grants – One Percent interest loans made by USDA up to $20,000
to very low income applicants to repair the home they now own, and grants made by
USDA Rural Development up to $7,500 to very low income applicants to repair their
home they now own to remove safety and health hazards. Grant recipients must be 62
years of age or older and show they cannot afford a 1% repair loan.
 Guaranteed Rural Rental Housing – Loans made by conventional lenders and
guaranteed by USDA to individuals or organizations for construction of apartments for
very low to moderate income tenants (operated on a non-for-profit or a limited profit
basis with subsidized rents – can include congregate or cooperative housing).
 Farm Labor Housing Loans/Grants – Loans/grants made by USDA to public bodies,
not-for-profit entities or individuals to finance rental units for domestic farm labor.
 Rural Housing Site Loans – Loans made by USDA to public bodies or not-for-profit
entities to buy and develop lots to sell to very low to moderate income housing
applicants at the cost of development.
 Self Help Technical Assistance Loans/Grants – Self-Help Housing Loans are made by
USDA to a group of housing applicants who agree to work together to build their own
homes. Technical Assistance Grants are made by USDA to not-for-profit entities to
provide the technical assistance to Self-Help Housing Loan applicants to build their
own homes.
 Housing Preservation Grant Program – Grants made by USDA to non-for-profit
entities to operate a program which finances repair and rehabilitation activities to
individuals/rental housing owners for very low and low income tenants.
 Electric Program – Makes loans and loan guarantees to finance the construction of
electric distribution, transmission and generation facilities, including system
improvements and replacement required to furnish and improve electric service in
rural areas, and for demand side management, energy conservation programs and ongrid and off-grid renewable energy systems.
67
Wolfner Talking Book and Braille Library
DUNKLIN COUNTY
NEW MADRID COUNTY
PEMISCOT COUNTY
600 West Main St.
Jefferson City, MO 65101
1-800-392-2614
(573) 751-8720
FAX: (573) 751-3612
TDD: 1-800-347-1379
http://www.sos.mo.gov/wolfner/
Services/Programs:
 The Wolfner Library is a free library service to anyone in the State of Missouri who is
unable to use standard print materials due to a visual or physical disability. Materials
are mailed to and from library patrons at their homes, postage paid. There is no charge,
whatsoever, to the patron. Currently, over 11,000 Missourians actively use Wolfner
Library.
 The library's collection includes fiction and nonfiction audio and braille books for all
ages. Over seventy (70) magazine subscriptions are available, and the library loans
playback machines to those using audio books.
 School Services - This is for teachers, counselors, special services directors, school
librarians and media specialists, principals and others who work with students in
Missouri schools. Almost every school has students who are eligible for this free
library service. Wolfner Library serves people who are blind and visually impaired, as
well as those who cannot use standard print materials due to a physical disability or a
reading disability. To find out more about who can use this service, read through the
Eligibility and Certification section of our application.
 Institution Services - Here at Wolfner Library, we understand that providing activities
for residents of nursing homes and visitors to senior centers is a fulfilling, yet timeconsuming job. The same is true for activity directors and administrators of other
institutions serving individuals with disabilities ranging from blindness to severe
physical disabilities. This is why we offer institutions a number of ways to utilize
Wolfner Library services and are consistently working to create and provide interesting,
energizing activities. To be eligible for Wolfner Library services, which include
lending braille books and books on tape, an institution must serve individuals who are
eligible for services. Institutions may provide Wolfner Library services in one of three
ways: as a referral agent, providing demonstration services, or checking out books and
equipment on behalf of individuals. To act as a referral agent, we ask organizations to
68
Wolfner Talking Book and Braille Library continued,
stock Wolfner Library brochures and individual applications for their visitors. Merely
fill out the order form for materials or call Wolfner Library. As a referral agent, you
may also use materials to present a Wolfner Library display.
 Volunteer Services - The Wolfner Library volunteer program offers opportunities for
people willing to plant trees for others to enjoy. We record books for Missourians who
cannot read those books in print. After a book is recorded and goes through a rigorous
quality assurance process, it is put into our circulation system for our patrons to check
out. The volunteers who work on the book may never know how many people listen to
it, or how much they enjoy it. They simply have to trust that what they are doing is
making life more enjoyable for others. If you are a person who understands how much
books enrich our lives, you may want to be involved in our recording program. Our
recording booth is in the library in Jefferson City, so the recording has to be done here.
An audition is required for those people who want to read books. However, there are
three people involved in the recording process: a narrator, a monitor, and a reviewer.
All three are essential in the production of a book. Those who do not want to read can
still be involved by working as a monitor or reviewer. If you interested in these
volunteer activities, please contact Deborah Stroup at 1-800-392-2614 or 573-5222766, or by email at deborah.stroup@sos.mo.gov.
 Books and magazines are mailed free to and from library patrons, wherever they reside.
There is no charge, whatsoever, to the patron. Currently, over 17,000 Missourian
actively use the Wolfner Library service.
 Wolfner Library is open Monday through Friday, 8:00 a.m. to 5:00 p.m. The library is
located in the James C. Kirkpatrick State Information Center at 600 West Main Street in
Jefferson City, Missouri.
69
GLOSSARY
Adult Abuse – Elder abuse may include physical abuse, financial exploitation (someone
taking advantage of a senior citizen’s financial situation), emotional abuse, sexual abuse, selfneglect and neglect.
Adult Day Care - A service designed to enable senior citizens who need some form of
assistance to remain in their own home or the home of a family member, by providing a
protective environment either in the home or in a licensed center. Services provided may
include health monitoring, a nutritious meal, including special diets, exercise, individual and
group activities, transportation and social interaction.
Advance Directives – Commonly known as a Living Will and Medical Power of Attorney.
The point of this document is to make sure your wishes are followed in a case when you are
unable to communicate them yourself. In this document you could name someone to make
healthcare decisions for you if you become incapacitated.
Assisted Living Facility – Facility provides 24-hr care, services and protective oversight to
residents who are provided with shelter and board, and who may need assistance with
activities of daily living which include eating, dressing, bathing, toileting, transferring and
walking. Facility also provides oversight for storage, distribution, or administration of
medications; and health care supervision under the direction of a licensed physician, and
consistent with a social model of care. A social model of care includes long-term care
services based on the abilities, desires, and functional needs of individuals delivered in a
setting that is more home-like than institutional and which promotes the dignity, privacy,
independence, and autonomy of the individual. A licensed Nursing Home Administrator is
required. This type of facility may accept or retain residents who require minimal assistance
in their safe evacuation from the facility.
Assistive Technology – equipment, electronics, computers, gadgets and household items that
can make life and work easier for people with disabilities. They can range from devices of
low cost up to expensive computer systems.
Co-Pay (Medicare) – A percentage of health expenses for which you are responsible after
paying the deductible amount.
Congregate Meal Site – A place where seniors can eat together.
Conservatorship – The court authorization (voluntary or involuntary) allowing one person to
make financial decisions for another, who is not capable. Conservator, (manager), handles
the person’s finances. Court proceedings may be voluntary or involuntary – bookkeeping
checked by the court. This ceases at the moment of death.
Division of Assets – A Missouri Department of Social Services, Family Support Division
program that divides a married couple’s assets evenly when one of the person enters a nursing
home. The reason for this is to allow the person remaining at home to have money to live on
and the nursing home resident to spend down his/her share of the money to become eligible
for MO HealthNet to take care of nursing home costs.
Durable Power of Attorney for Health Care – A document through which another person
is named by you to make health care decisions for you if you are unable to make them. Often
done in conjunction with an Advance Directive.
Guardianship – A court authorization (voluntary or involuntary) of a person or agency
(Public Administrator) to make personal care decisions for someone who is not capable to
making those decisions for themselves. The Guardian and Conservator may be the same
person.
Homemaker Care/Non-Medical Care – help with household chores such as: meal
preparation, cleaning, laundry, ironing and grocery shopping
Hospice – Special care for terminally ill patients and their families. It can be offered in the
home or in a residential care facility, an assisted living facility or in a nursing home. The
patient’s doctor must feel the patient has 6 months or less to live and the patient must be
receiving only comfort measures and not treatments to cure their disease.
Intermediate Care Facility - Facility provides 24-hour accommodation, board, personal
care, and basic health and nursing care services under the daily supervision of a licensed
nurse and direction of a licensed physician to three or more residents dependent for care and
supervision. Licensed Nursing Home Administrator is required.
Living Will – See Advance Directives
Occupational Therapy – Health rehabilitation that helps individuals regain and build skills
for normal activities of daily living.
Ombudsman – A personal that investigates and mediates nursing home residents’ problems
and/or complaints regarding the nursing home they reside in.
Personal Care Services – Assistance with activities of daily living such as, grooming,
bathing, dressing, toileting and eating.
 Advanced Personal Care Services – personal care for persons who require medically
related assistance. The medically related assistance can include things like: ostomy
care, catheter care, bowel program, application of ointments or lotions to unbroken
skin, aseptic dressings, passive range of motion, assisting those who can’t bear any
weight on their legs.
 Basic Personal Care Services – personal care for those who do not have special
medical needs such as those mentioned above.
Residential Care Facility I - Facility which provides 24-hour care to three or more residents
who need or are provided with shelter, board, and protective oversight, which may include
storage, distribution or administration of medications and care during short-term illness or
recuperation. Residents who live in a RCF are required to make a path to safety unassisted. A
licensed Nursing Home Administrator is not required.
Residential Care Facility II - Facility which provides 24-hour accommodation, board, and
care to three or more residents who need or are provided with supervision of diets, assistance
in personal care, storage, distribution or administration of medications, supervision of health
care under the direction of a licensed physician, and protective oversight, including care
during short-term illness or recuperation. Residents who live in a RCF* are required to make
a path to safety unassisted. A licensed Nursing Home Administrator is required.
Respite Care – help that provides temporary relief for a caregiver of a dependent adult.
Respite care can be provided in the home or outside the home such as an adult day care
center.
 Advanced Respite Care – respite care for those with special medically related needs.
 Basic Respite Care – respite care for those without special medically related needs.
For those who need only supervision and/or someone to simply be present with them.
 Nurse Respite Care – respite care for those with special needs that only a nurse or
trained family member could meet.
Skilled Nursing Facility - Facility provides 24-hour accommodation, board and skilled
nursing care and treatment services to at least three residents. Skilled nursing care and
treatment services are commonly performed by or under the supervision of a registered
professional nurse for individuals requiring twenty-four hour care by licensed nursing
personnel including acts of observation, care and counsel of the aged, ill, injured or infirm,
the administration of medications and treatments as prescribed by a licensed physician or
dentist, and other nursing functions requiring substantial specialized judgment and skill.
Licensed Nursing Home Administrator is required.
Spend Down – The amount of money determined by Division of Social Services, Family
Support Division that has to be spent before a person would be eligible for Medicaid
assistance. Must reapply quarterly
SSI (Supplemental Security Income) – A Social Security Administration program that
provides extra monthly income to the blind, disabled and elderly persons with very low
income. Individuals must meet income requirements.