DUBLIN INSTITUTE OF TECHNOLOGY
KEVIN STREET, DUBLIN 8
BSc. (Honours) Degree in
Information Systems /
Information Technology
Year 3
Sample Exam
I.T. Management
Mr. D. Manley
Dr. D. Lillis
Date and Time
TBA
Attempt question ONE and any TWO from the remaining FOUR questions.
Question 1 is worth 40 marks.
The other questions are worth 30 marks each.
1
Answer part a or part b or part c
(40 Marks)
a. Business decisions require the delivery of critical information in a timely,
suitable format. Explain, using appropriate examples, the ways that On line
analytical processing (OLAP) can facilitate the business decision making
process.
b. Explain, using suitable examples, the ways in which the “characteristics” of a
data warehouse can play key roles in strategic decision making.
c. Discuss, using suitable examples the ways that data mining can contribute to
company’s making decisions which could help with formulation of a
company’s strategy.
2
An External Factor Evaluation Matrix can be used for evaluation of an
organisation:
a. Describe, using a suitable example the type of information that would
be required from the different external areas to construct the matrix
(10 Marks)
b. Explain how to construct the External Evaluation Matrix with the
external environmental information.
(15 marks)
c. What conclusions could be drawn from using the matrix.
3
(5 Marks)
Briefly describe 3 of the following types of generic strategies integration,
intensive, diversification or defensive.
(12 marks)
Explain, using suitable examples, at least 2 circumstances when each of these
generic strategies should be adopted or may prove effective.
(18 marks)
a.
4
A decision support system (DSS) uses its analytical capabilities to solve semistructured and unstructured problems.
a. Describe what is the difference between such problems
(4 Marks)
b. Explain how the functions of a DSS can be used to solve such
problems.
(26 Marks)
5
Describe, the steps in a typical supply chain.
What are two issues of the modern supply chain?
(12 marks)
(6 marks)
How can the use of a supply chain management system overcome two issues.
(12 marks)
2