CertifiedMail Secure Messaging System
Technology Overview
Confidential – for authorized and internal distribution only
Copyright CertifiedMail, Inc. 1996-2006
CertifiedMail Value Proposition
CertifiedMail provides an easy-to-use, low-overhead secure
messaging and file transfer system that leverages and integrates
seamlessly with existing email and Internet infrastructure.
CertifiedMail solutions:
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Are transparent to end users, requiring no training or behavior change
Can be deployed in half a day, with no client software to install
May be licensed for in-house deployment or used as a hosted service
Plug directly into Outlook, Notes, and GroupWise email clients
Seamlessly integrate across platforms – PCs, PDAs, even Blackberrys –
through common code base and API built on .NET and SOAP
Meet HIPAA, G-L-B, SOX, and other mandated secure email requirements
Support multiple languages including French, Spanish and Chinese
CertifiedMail
www.CertifiedMail.com
…when privacy matters™
Product Line
Core Offering
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CertifiedMail Secure Email Server
 In-house software license
 Hosted / Managed On-demand service
CertifiedMail Policy Manager
Add-on Modules
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CertifiedMail Large File Transfer
CertifiedMail Secure Contact Us
CertifiedMail Secure Web Forms
CertifiedMail Web Services API
CertifiedMail Automation for bulk email
CertifiedMail
www.CertifiedMail.com
…when privacy matters™
CertifiedMail Architecture
CM Server (Secure email)
CM Policy Manager
(content filter)
Secure email
Internet
SQL, SMTP, Web
(Optional high
availability)
Non-secure email
Exchange Server
Outlook client
DMZ firewall
Secure email
(SMTP email notice,
secure two-way
messaging via SSL)
Customer’s email client
CertifiedMail
www.CertifiedMail.com
…when privacy matters™
CertifiedMail Connectors
Admins Applications
End Users
Business Partners
Web Service API
CertifiedMail
www.CertifiedMail.com
…when privacy matters™
Web Service API Connectors
A series of connectors allow CertifiedMail to tightly integrate with internal
and external users, administrators, applications and business partners
Available now

LDAP (single sign-on for user authentication)
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LFT/S (secure transfer of large files up to 2GB through webmail portal)
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POP3/S (securely send and receive email from any POP3 client)
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ZIP/S (secure deliver of pushed email to any recipient)
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SMTP/S (secure communication with business partner email servers)
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ICAP (enables integration with existing anti-malware infrastructure)
In Development
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PDF/S with DRM (digital rights management for secure document delivery)
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IMAP/S (securely send and receive email from any IMAP client)
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XML Paper Specification (secure deliver of documents with DRM using XML)
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Windows Workflow Foundation (encrypted email integration into Vista decision tree)
CertifiedMail
www.CertifiedMail.com
…when privacy matters™
Secure Web Communications
CertifiedMail Secure Contact Us/Secure Forms
Website visitors can:
Securely submit a message or form
Receive a secure reply
Website operators can:
Securely receive messages and XML
Send a secure reply to any visitor
The Consumer Direct Complain
Online service serves consumers
in England, Scotland and Wales,
providing a web-based Secure
Post Office through which users
can securely ask a question or
lodge a complaint, and receive a
reply via the same secure
channel. The system integrates
directly with the Department of
Trade & Industry’s CRM system
via XML.
CertifiedMail
www.CertifiedMail.com
…when privacy matters™
Secure Large File Transfer
Ideal for handling complex medical files - X-ray images, CAT scans, MRIs while meeting the PHI requirements of HIPAA.
 Automated secure file transfers between trusted associates
 Automated delivery and open tracking via a simple directory-based interface
 Easy-to-use drag and drop interface for end users
Windows
client
Windows
client
CertifiedMail
Web browser
Enterprise
application
Web browser
Enterprise
application
CertifiedMail
www.CertifiedMail.com
…when privacy matters™
High Volume Secure Delivery
Application servers can generate messages and route them to the
CertifiedMail Server for automated secure delivery to clients. Simple
SMTP, MIME and Web Services interface are provided.
This functionality is ideal for:
• Insurance/payer statements
• Lab reports, X-rays, analyses
• MRIs, PACs, CAT Scans
• Diagnostics, transcripts
• Bill presentment, invoices
• Investment statement distribution
CertifiedMail
www.CertifiedMail.com
…when privacy matters™
Selected Clients
Healthcare
Rite Aid
Sutter Health
Boston Scientific
Delta Dental (OK, KY, MA)
Carolinas Healthcare System
Susquehanna Health System
Covenant Healthcare
Maine General Hospital
Premier Inc.
Roberts Home Medical
Martin Memorial Healthcare
Affinity Health Systems
Health First
Jackson Memorial Hospital
Memorial Healthcare
Danbury Hospital
Alaska Native Medical Center
Examination Management Services
St Luke’s Health System
Health Administration Services
Technology
Citrix Systems
EDS
Lucent Technologies
www.CertifiedMail.com
Government
Consumer Direct, DTI (UK Government)
Florida Dept. of Law Enforcement
Financial Services
Sun Life Assurance
Liberty Medical
Sovereign Bank
Norwich Union Life & Pensions UK
Conseco Finance (now Green Tree)
Fannie Mae
First Citizens Bank, NC
Bar Harbor Bank
City National Bank
Delphi Ventures
Financial Institutions, Inc.
Bank of Sacramento
Norwegian Savings Bank
FCS
Liberty Bank
Aflac
Education
Bucknell University
Boston University
CertifiedMail
…when privacy matters™
Enabling Secure
Health Messaging
with CertifiedMail –
Secure healthcare
portal
Prototype Integration:
Salesforce.com
CertifiedMail
www.CertifiedMail.com
…when privacy matters™
CertifiedMail, Inc.
35 Airport Road, Suite 120
Morristown, NJ 07960
973 455 1245
www.CertifiedMail.com
Confidential – for authorized and internal distribution only
Copyright CertifiedMail, Inc. 1996-2006