Train the Trainers (ToT) Programme Tunisia Chris Pierce And Tony Dixon Workshop content The Business Case for Corporate Governance Corporate Governance frameworks Training skills and adult learning Training delivery Planning and leading change The elements of success Action planning Workshop objectives By the end of the workshop participants will be able to: Understand how to identify the development needs of directors in Tunisia; Engage adult learners by emphasising interactive exercises that draw on the diverse, relevant experiences of workshop participants; Encourage directors to be “change agents” of corporate governance by developing the knowledge and skills to build support within their boards for implementing best practice issues from the Manual. Introductions Name Job title Company I will consider the workshop a success if…. 1. The Business Case for Corporate Governance Corporate Governance Means Leadership • leadership for efficiency • leadership for probity • leadership with responsibility • leadership that is both transparent and accountable . Mervyn King, South Africa, 2002. What Is Corporate Governance? “Corporate governance is the system by which companies are directed and controlled…..” Sir Adrian Cadbury, UK, 1992 Shareowners Regularly report to Directors Managers Oversee Aligning Corporate, Shareholder, Public Interests 9 “An effective system of corporate governance must strive to channel the self-interest of managers, directors and the advisors upon whom they rely into alignment with the corporate, shareholder and public interest.” Ira Millstein ‘Foundation Of Reform’ “I see corporate governance as a foundation of reform which strengthens and modernises an economy…..” “Without corporate governance reforms the alternatives would be monopolies…………. “ “ The corporation must be a separate, autonomous, legal personality with rights, duties and responsibilities.” Jesus P. Estanislao, President , Founder Institute for Corporate Directors in the Philippines Strong Corporate Governance Attracts Investors Capital will flow elsewhere if: • a country does not have a reputation for strong corporate governance practices • investors are not confident with the level of disclosure • a country opts for lax accounting and reporting standards No market has a divine right to investors’ capital. Case study Case Study Questions What corporate governance issues arise from Abdul’s comments? How would you rebut these criticisms? Case Study Issues Separation of ownership and control Directors’ obligations Enforcement procedures 2. Corporate governance frameworks Tunisian Manual Details here OECD Principles The rights of shareholders and key ownership functions The equitable treatment of shareholders The role of stakeholders Disclosure and transparency The responsibilities of the board Core Tool: Corporate Governance Progression Matrices for Listed COs, FOEs, SOEs and FIs LEVELS Acceptable 2. Better 3. Desirable ATTRIBUTES Commitment to Good Corporate Governance Structure and Functioning of the Board of Directors Control Environment & Processes Transparency and Disclosure Treatment of Minority Shareholders PROGRESSION 4. Best practice Five key elements to good corporate governance Case studyControl processes Good board practices Disclosure and transparency Shareholder rights Commitment Five Key Elements of Good Corporate Governance Good board practices Clearly defined roles and authorities Duties and responsibilities of directors understood Board is well structured Appropriate composition and mix of skills Appropriate board procedures Director remuneration in-line with best practice Board self-evaluation and training conducted Transparent disclosure Financial information disclosed Non-financial information disclosed Financials prepared according to IFRS High-quality annual report published Web-based disclosure Control environment Independent audit committee established Risk- management framework present Internal control procedures Internal audit function Independent external auditor conducts audits Management information systems established Compliance function established Well defined shareholder rights Minority shareholder rights are formalized Well-organized general assembly conducted Policy on related party transactions Policy on extraordinary transactions Clearly defined and explicit dividend policy Board commitment The board discusses corporate governance issues and has created corporate governance committee The company has a corporate governance champion A corporate governance improvement plan has been created Appropriate resources are committed Policies and procedures have been formalized and distributed to relevant staff A corporate governance code has been developed The company is publicly recognized as a corporate governance leader Training skills and adult learning Why are adults good learners? Why are adults bad learners? (+) Pragmatic Goal-oriented Open-minded Flexible Wise Accomplished (-) Dominating Impatient Judgmental Biased Defensive 5 Rs: adult learning principles Respect Reason Roles Relationships Rewards Bloom’s Taxonomy of Educational Objectives 1. 2. 3. 4. 5. 6. KNOWLEDGE COMPREHENSION APPLICATION ANALYS IS SYNTHESIS EVALUATION Self diagnosis Training delivery Opening the training session Facilitation skills and group performance Closing training Opening the training session Principled leadership Introductions Orientation Facilitation skills Brainstorming • Demonstration • Lecture • Fishbowl • Readings • Priority Ranking • Force Field Analysis • Role Play Facilitation skills Trust that adult learners know how to take responsibility for their own decisions and learning. Be fair and impartial in the facilitation of assignments, decision-making, and confrontations. Do not show favoritism to particular individuals or groups. Practice open and transparent decision-making and effective communication, including clear guidance, active listening, constructive feedback, and visual aids. Facilitate self-monitoring and evaluation. Adults that observe meaningful results are more accountable for progress and more likely to transfer learning to work. Closing training How will you apply what you have learned to your work? What results can be expected? What are the risks? The opportunities? What factors will help you apply lessons learned? What obstacles might you encounter? What support? What resources are required? Training activity 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. Codes of ethics The National Code of Corporate Governance The reserved powers of a board Company laws versus voluntary codes Related party transactions and insider trading Shareowner rights and agreements Protecting shareholder rights The differences between managing and directing Types of directors Separating the CEO and the Chairman Independent directors Directors duties Board size and composition Director selection The role of board committees Remuneration of directors Removing a director Board evaluation Managing board conflict Planning and leading change Change leadership model Establishing a sense of urgency Creating a change program team Developing a vision and strategy Communicating the changed vision Empowerment within the company Generating short term wins Consolidating gains and producing more change Anchoring new approaches in the culture Common errors when leading change Allowing too much complacency Failing to create a sufficiently powerful guiding coalition Underestimating the power of vision Under communicating the vision Permitting obstacles to block the new vision Failing to create short-term wins Declaring victory too soon Neglecting to anchor changes firmly in the corporate culture Change leadership questions How will you establish a sense of urgency? How will a change program team be established? How will a vision and strategy for the change program be developed? How will the change program vision be communicated? How will empowerment issues within the company be identified and managed? What short-term wins can be anticipated? How will the gains be consolidated and anchored into the company culture? IFC Company paradigm • Listed companies • Founder / Family owned (unlisted companies) • State owned enterprises • Privatised transition economy companies Questions What do you want to do? Why do you want to do it? (What is the problem?) Who wins? Who loses? Who is involved? Elements of successful Director Training Organisations 1. Understanding the market and using appropriate market segmentation 2. Having a formal and realistic strategy in place 3. Having a realistic and sustainable financial plan 4. Employing professional management, administrative and support staff 5. Not employing dedicated, full time, permanent trainers 6. Contracting part time trainers and paying them at professional rates 7. Developing a coherent portfolio of courses 8. Running courses on a regular basis 9. Running in-company courses 10. Maintaining regular involvement of members in special events Group Activities Group1: Group 2: Group 3: