IOWA ASSOCIATION OF COMMUNITY PROVIDERS 2015 CONVENTION BrownWinick Law Firm 666 Grand Avenue, Suite 2000 Des Moines, IA 50309-2510 Website: www.brownwinick.com BLOG: www.brownwinick.com/BLOGHealthLaw 1 COST REPORTING PITFALLS Jim Wilkes Brighton Consulting Group E-mail: jim@bcgdatanet.net 319-626-4710 Ext. 232 2 Proper Cost Reporting Cost reports supply valuable information not only to CMS, but the provider as well Calculates costs per visit including all provider costs. Highlights the required charge structure to cover total cost of services Some services may be cost settled (vaccines) CMS utilizes cost report data for decision making. Rebasing of the PPS payments can be affected by poor cost report data 3 Who has to file? Medicare Certified Iowa Medicaid? If providing EPSDT, a new cost report format has been created by IME 4 1. Accrual Basis of Accounting Revenue is recorded in the period when it is earned, regardless of when payment is received. (reporting accounts receivable) Expenses are recorded in the period in which they are ordered and utilized, regardless of when they are paid. CMS-Pub. 15-1 5 2. Chart of Accounts The provider’s chart of accounts should be complete and extensive enough to cover all different types of services the provider performs The provider should not try to “fit” revenue or expenses into categories. Separate services should have complete expense and revenue accounts to identify all revenue and costs related to a common service type. Skilled Nursing Physical Therapy Occupational Therapy Speech therapy Medical Supplies Pharmacy Medical Social Services Home Health Aide Private Duty Homemaker 6 3. Identify Supplies by Routine or Non-Routine Routine Non-Routine Supplies ordered in bulk & utilized for patients in small quantities not patient specific Not charged out on claims Specifically ordered for a particular patient’s illness or injury Identified for use on the particular patient in medical records Ordered by the physician Charged on patient’s claim Examples: Wound Care Dressings, I.V. Supplies, Ostomy Supplies, Catheters 7 4. Proper Segregation of Revenue, Costs, and Service Visits Revenue should be identified by payer source and service type Expenses identified by service type Medicare PPS Medicaid PPS, Waiver, EPSDT, etc… Private Pay visits – Nurse, HHA, Homemaker, live in Therapy Supplies Skilled Nursing – wages, benefits, travel, contract staff HHA – wages, benefits, travel, contract staff Contract services split – PT, OT, ST Supplies – routine, billable (non-routine), prescription meds, over the counter Accurate Visit Records Statistics regarding visits by service types very important Visit statistics should match claim data 8 5. Related Party Disclosure Transparency regarding the certified agency’s business practice very important Avoid fraud, waste, & abuse! CMS looking for non-competitive wages/prices paid to related parties Are there any expenses recorded on the agency’s cost report that are related to ownership or management of the agency? Is an owner an employee or contracted vendor? Payments directly to an owner, director, or anyone related to an owner or director? Spouse, ex-spouse Child, step child Grand child Sibling, Step sibling Parent, step parent In-law? Any Vendor related to an owner or director in any way? Related individual own the therapy company, medical supplier, pharmacy, others? If you are wondering, report it! 9 Cost Report Certification Individual certifying the cost report is attesting to: Being familiar with the laws and regulations regarding the provision of health services and that the services reported in the cost report were provided in compliance with such laws and regulations. The cost report was examined by the person certifying and accurately reflects the revenue, expenses, and services performed by the provider 10 Change is normal Education is Important Jim Wilkes Brighton Consulting Group jim@bcgdatanet.net 319-626-4710 ext 232 11 QUESTIONS 12 MEDICAID FRAUD, WASTE, AND ABUSE Catherine C. Cownie: cownie@brownwinick.com Adam J. Freed: freed@brownwinick.com Kelly D. Hamborg: hamborg@brownwinick.com Michael E. Jenkins: jenkins@brownwinick.com Website: www.brownwinick.com BLOG: www.brownwinick.com/BLOGHealthLaw 13 THE MEDICAID FRAUD, WASTE AND ABUSE REGULATORY ENFORCEMENT LANDSCAPE -RESPONDING TO INVESTIGATIONS Catherine C. Cownie and Adam J. Freed BrownWinick 666 Grand Avenue, Suite 2000 Des Moines, IA 50309-2510 Telephone: 515-242-2400 E-mail: cownie@brownwinick.com freed@brownwinick.com 14 Overview The problem of healthcare fraud, waste, and abuse (“FWA”) Iowa’s regulatory framework Observations on enforcement actions Responding to investigations 15 Increasing Enforcement Action Nationwide 16 Prevalence of Fraud in American Health Care The National Health Care Anti-Fraud Association (NHCAA) estimates that between 3 and 10 percent of the nation’s annual benefits paid for health care were paid for fraudulent or abusive submissions. 17 2014 Medicaid Fraud Control Unit Enforcement Actions in Iowa • 270 Investigations • 48 Individuals charged/indicted • 33 for Fraud • 15 for Abuse or Neglect • $24.4 Million Total Recoveries 18 Recent Enforcement Actions 19 Recent Enforcement Actions 20 Recent Enforcement Actions 21 Causes of Fraud, Waste, and Abuse Lots of Money in the System Complex Services Provided Service Recipients are not the Payors 22 Intentional Fraud, Waste, and Abuse Unscrupulous Owners Unscrupulous Employees 23 Unintentional Fraud, Waste, and Abuse Complex and/or Ambiguous Rules Inconsistent Practices among Payors Different Rules Between States Confusion/Mistakes that Occur when Transition between Information Technology Systems Loss of Institutional Knowledge/Staff Turnover Forays into New Lines of Business 24 Types and Examples of Fraudulent and Abusive Practices Billing for Services Not Performed • Avoiding this problem is often self-explanatory, but certain situations may be more complicated. • Important to check benefits manual. • Honest disclosure of the situation is best practice for avoiding any problems with the carrier. 25 Types and Examples of Fraudulent and Abusive Practices Upcoding • Upcoding occurs when a coding procedure with a more extensive degree of difficulty is used than what was actually provided. 26 Types and Examples of Fraudulent and Abusive Practices Waiver of Co-Payments • Co-payments are considered essential element of cost structure in the contract between the insured and the insurance carrier. • Waiving co-payments arguably encourages more usage of the coverage than would normally occur, distorting the cost structure of the insurance. 27 Types and Examples of Fraudulent and Abusive Practices Waiver of Deductibles • As with co-payments, deductibles are considered an essential element of an insurance carrier’s cost structure. • Waiver of deductibles arguably encourages more usage of coverage, potentially distorting cost structure. 28 Types and Examples of Fraudulent and Abusive Practices Altering Dates of Service • The date a procedure is performed is important, as it relates to patient eligibility requirements and waiting periods. • It is fraudulent to send a claim for treatment using a date other than the actual date of service. 29 Types and Examples of Fraudulent and Abusive Practices Misrepresenting Patient Identities • Providing a service for one patient but sending in a claim for a different person is fraud. 30 Types and Examples of Fraudulent and Abusive Practices Not Disclosing Existence of Additional Primary Coverage • Patients covered by more than one health plan may receive benefits from all plans. • Sending in multiple claims to different carriers as if they were each the primary carrier is considered fraudulent. 31 Types and Examples of Fraudulent and Abusive Practices Performing Unnecessary Services • Performing and billing for services that were not needed or providing additional services or procedures beyond what is required by the patient’s condition is considered fraudulent. 32 Types and Examples of Fraudulent and Abusive Practices Misrepresentation of Services • Involves changing the code to increase the amount of the claim. 33 State of Iowa Fraud, Waste, and Abuse Regulatory Framework Laws • • • • Federal Laws State Laws Administrative Rules Guidance Enforcement Organizations and Offices • • • • • • Iowa Medicaid Enterprise Program Integrity Office of Inspector General DIA Medicaid Fraud Control Unit (“MFCU”) Attorney General’s Office US Attorney’s Office County Attorneys 34 Iowa Health Care FWA Laws – The Big Three Affordable Care Act Iowa False Claims Act S.F. 357 35 Affordable Care Act Shifts focus of oversight from “pay and chase” model to “shut off the tap” model Tap is Shut off on a “Credible Allegation of Fraud” Partial Payments can be Restored on a Showing of “Good Cause” 36 Affordable Care Act (Cont.) ACA requires states to suspend payment upon credible allegation of fraud. • States risk losing funding for noncompliance. “Good cause” is narrowly defined. Providers have administrative appeal rights and judicial review. • BUT, consider the impact of payment suspension during appeal. 37 Iowa False Claims Act First enacted on July 1, 2010 (amended effective July 1, 2011) Mirrors the Federal False Claims Act Penalties for anyone who “knowingly presents, or causes to be presented, a false or fraudulent claim for payment or approval.” Triple Damages Civil Monetary Penalties Whistleblower Provisions 38 Medicaid Program Integrity (S.F. 357) Unanimously passed Iowa Legislature, signed by Governor on April 5, 2013. Provides authority for Iowa Medicaid Program Integrity. Largely mirrors ACA’s 60-day overpayment report and return requirement. Failure to report and return an overpayment within 60 days constitutes a false claim. Establishes statute of limitations (generally 5 years from the date of payment). 39 Medicaid Program Integrity (S.F. 357) (Cont.) State can place provider in receivership. Third parties can be held liable (cost report preparers, billers, etc.). Civil monetary penalties of up to $50,000 per claim for specified “intentional and purposeful” acts. DHS to maintain a website with sanctioned provider list. 40 Observations Heightened enforcement activity. Some turnover of key staff. • Departure of Head of Program Integrity Cooperative environment for unintentional violations. 41 Responding to Inquiries and Investigations You have the right to consent to an interview or to decline to be interviewed. • There is no such thing as an “off-the-record” interview with the government! You have right to legal counsel during all interviews. If you consent to interview, provide full and truthful information. Responding to inquiries and investigations is key – ignoring inquiries may make matters worse. Cooperation and communication is critical. 42 Responding to Inquiries and Investigations (cont.) Do NOT destroy documents. Instruct employees NOT to alter or destroy documents. Do NOT threaten, harass, or intimidate potential witnesses. Do NOT fabricate testimony with employees to “get the story straight.” 43 Avoiding Investigations Take notice of erratic employee behavior. • Employees insist on controlling files. • Employees fail to follow internal policies. • Employees engage in erratic and secretive • • behavior. Employees refuse to take vacation. Sudden employee lifestyle changes. Investigate suspicious activity. 44 QUESTIONS 45 Anti-Kickback Statute Kelly D. Hamborg BrownWinick 666 Grand Avenue, Suite 2000 Des Moines, IA 50309-2510 Telephone: 515-242-2447 Facsimile: 515-323-8547 E-mail: hamborg@brownwinick.com 46 Anti-Kickback Statute Elements Federal Criminal Statute, Prohibits • Knowingly and willfully • Soliciting, receiving, offering or paying remuneration (directly or indirectly, in cash or in kind) • Overtly or covertly • In order to induce referrals of goods or services reimbursable under federal health care programs (i.e., Medicare and Medicaid) 47 Anti-Kickback Statute • Referrals • Referral of a patient or the purchasing, leasing, ordering (or arranging for or recommending the purchasing, leasing, or ordering) of any good, facility, service or item if any portion of that patient’s care or the cost of the good, facility, service or item may be paid in whole or in part by a federal health care program 48 Anti-Kickback Statute (cont.) Remuneration • Direct payment of cash or loans • Anything of value, whether tangible or intangible • Free items and/or services • A reduction or discount 49 Anti-Kickback Statute - Intent • A criminal statute, with a specific intent requirement • Knowing and willful • Affordable Care Act – Intent to violate the law, but not necessarily an intent to violate the Anti-Kickback statute itself 50 Anti-Kickback Statute Federal Health Care Programs • Goods or services reimbursable under federal health care programs (Medicare); or • State health care programs funded by the federal government (Medicaid) 51 Anti-Kickback Statute Penalties & Consequences Individuals and corporations are liable under the statute Criminal liability to parties on both sides of an impermissible “kickback” transaction Criminal Penalties - Felony • • Up to five years imprisonment for each offense Fine of up to $25,000 (for each illegal payment) Mandatory exclusion from Medicare and Medicaid programs False Claims Act Liability Civil Administrative Penalties • Civil monetary penalty of $50,000 per violation • Treble damages in the amount of the kickback • Qui-Tam (whistle-blower) actions 52 Anti-Kickback Statute Public Interest Concerns • Increased risk of over-utilization • Corruption of medical decision-making • Increased costs to federal health care programs • Unfair competition 53 Common Transactions Potentially Subject to the Anti-Kickback Statute Equipment or space leases Personal Services arrangements with physicians or others in a position to refer Waiver of patient copayments and deductibles Gifts, entertainment and courtesies to referral sources Marketing arrangements Free use of products 54 Anti-Kickback Statute Exceptions and Safe Harbors Business arrangements which satisfy a statutory exception or regulatory safe harbor are protected from liability under the Anti-Kickback Statute. Where an arrangement does not satisfy an exception or safe harbor, it may be reviewed to determine whether it is likely to result in the types of abuses the Anti-Kickback Statute is designed to combat. Safe Harbor Concepts: Written agreements Remuneration based on fair market value • Value that would be assigned to the service or item in question by individuals or entities who have an arms-length relationship Not based on volume or value of referrals 55 Anti-Kickback Statute Regulatory Safe Harbors Space rental Equipment rental Personal service and management contracts Investment interests in publicly traded companies Sale of practice Referral services Warranties Discounts Employees Group purchasing arrangements Certain waivers of Part A coinsurance Increased coverage, reduced cost sharing amounts or reduced premium amounts offered by certain health plans Price reductions offered to certain health plans Investment interests in underserved areas 56 Anti-Kickback Statute Regulatory Safe Harbors (cont.) Investment interests in ambulatory surgery centers Investment interests in group practices composed exclusively of active investors who are licensed health care professionals Rural practitioners recruitment incentives Obstetrical malpractice insurance subsidiaries Referral agreement for specialty services Cooperative hospital service organizations Ambulance replenishment arrangements Electronic prescribing and electronic medical records; Federally Qualified health centers 57 Anti-Kickback Statute Facts and Circumstances Analysis How does the arrangement harm federal programs or patients? Does it increase costs? Does it negatively affect medical judgment? Does it hinder proper reporting of costs? 58 QUESTIONS 59 Investigating and Reporting an Overpayment A Case Study Michael E. Jenkins 666 Grand Avenue, Suite 2000 Des Moines, IA 50309 Telephone: 515-242-2418 Facsimile: 515-323-8518 Email: jenkins@brownwinick.com 60 Overview Discovery of Possible Overpayment Investigation of Overpayment Developing Reporting Plan Negotiating with the State Reporting and Repayment 61 Profile of Fictional Behavioral Health Nonprofit, multi-function, behavioral health provider serving several hundred clients and their families in northeast Iowa Staff of approximately 200 employees and contractors 62 Discovery of Potential Overpayment Psychiatrist retires in 2012 and Fictional Behavioral Health uses telemed psych services for all of 2013 Organization merges with another provider with a different federal tax id number in early 2014 Merged Organization hires new psychiatrist Relatively new billing manager instructs all staff to bill new doctor’s first visits with patients as “new” patient visits instead of “established” patient visits (CPT Code 99204 rather than 99214) 63 Discovery of Potential Overpayment (cont.) Billing manager attends correct coding seminar in July 2014 and learns that the method used to bill these E/M codes for “new” patients was incorrect; CMS publishes clear guidelines on “new” vs. “established” patients, https://questions.cms.gov/faq.php?id=5005&faqId= 1969 Billing manager alerts executive management that this mistake has been made 64 Investigation Billing manager puts a hold on the submission of any new claims pending the outcome of the investigation Provider reviews billing claims and remittance advices to determine the extent of the overpayment For each patient, the overpayment equals the difference in the amount paid by Medicaid for the incorrectly billed code and the correct code 65 Investigation (cont.) Fictional Behavioral Health had billed 400 encounters with the incorrect code The difference in payment between the incorrect code and the correct code is $20 Fictional Behavioral Health has identified an overpayment of $8,000 66 Developing a Reporting Plan Know that 60 day clock is ticking, and whistleblower actions can be initiated up until the point of settlement or acceptance of the overpayment Consider impact of overpayment on cash flow of the organization Consider whether organization can definitely identify the extent of the overpayment 67 Developing a Plan of Correction What written policies and procedures need to be put in place to prevent a similar overpayment How will the organization monitor compliance with the new policies and procedures Are there other payors that may have overpaid? 68 Engage State Officials Anonymously discuss proposed terms of reporting and repaying of the overpayment with attorneys for the state Begin to engage staff in Medicaid Program Integrity Prepare for a possible investigation by the Medicaid Fraud Control Unit 69 Report and Repay Overpayment Prepare overpayment cover letter Submit overpayment report and repayment 70 QUESTIONS 71 Website: www.brownwinick.com Toll Free Phone Number: 1-888-282-3515 OFFICE LOCATIONS: 666 Grand Avenue, Suite 2000 Des Moines, Iowa 50309-2510 Telephone: (515) 242-2400 Facsimile: (515) 283-0231 616 Franklin Place Pella, Iowa 50219 Telephone: (641) 628-4513 Facsimile: (641) 628-8494 DISCLAIMER: No oral or written statement made by BrownWinick attorneys should be interpreted by the recipient as suggesting a need to obtain legal counsel from BrownWinick or any other firm, nor as suggesting a need to take legal action. Do not attempt to solve individual problems upon the basis of general information provided by any BrownWinick attorney, as slight changes in fact situations may cause a material change in legal result. 72