Can you put the words in order to make 8
sentences
To make a
proposal
Slight
Agreement
Rejection
To make a
proposal
Slight
Agreement
Rejection
What I would propose
is to . . .
I think we might be
able to do that
Well, no I don’t really
think that would be
useful for us.
We had in mind
something closer to
Sure, I could live with
that.
What we would really
like to offer is . . .
I could accept that.
I’m afraid I’d rather
not . .
Business Intermediate
Emails for Checking
Understanding
Aims
• To look at and identify aspects of
an email for ‘checking
understanding’
• To look at and use a number of phrases
for checking information.
• To practice writing emails to check
understanding.
What is she
talking
about?
What
does he
mean?
EMAILS
•
•
•
•
•
How do you use English in emails at
work and at home?
Who do you write emails to?
What difficulties do you have using
English in your emails?
Why has email become such a valuable
part of business?
Is accuracy important in emails? Why?
Read the two emails
• Do the two people emailing each other
totally understand each other?
• 30 seconds to read
Email Writing
1.Why is the person writing an email?
2.What is the confusion about?
3.Does she talk about cancelling the
order? How do you know this?
4.When will they probably see each other
next?
5.Can you underline all the questions
asked in the two emails?
Opening an Email
(1)
Showing
confusion/
uncertainty (3)
Checking
Understanding
(3)
Closing an email
(1)
Opening an Email I’m just emailing you regarding the recent order of . . . .
(1)
Showing
confusion/
uncertainty (3)
Also I’m not entirely sure about the . . . . .
I thought. . . .but I could be wrong.
You seem to have forgotten to send me any details of
the . . ..
Checking
Understanding
(3)
Could you check and get back to us sometime . . . .?
Can you clarify the . . . . . . . for me?
Sorry, which . . . .do you mean?
Closing an email
(1)
Anyway, hopefully I’ll see you . . . .
Can you clarify the . . . . . . . for me?
I’m just emailing you regarding the recent order of . . . .
Also I’m not entirely sure about the . . . . .
Anyway, hopefully I’ll see you . . . .
Could you check and get back to us sometime . . . .?
Can you clarify the . . . . . . . for me?
Sorry, which . . . .do you mean?
I thought. . . .but I could be wrong.
You seem to have forgot to send me any details of the .
. . . . needed.
Hi David,
_______________1___________________ meeting arranged for
next week.
Sorry about that confusion around that meeting planned. , we are
looking at having the meeting next Monday at 10 am, the 27th of
June. But before the meeting can I ask you a couple of questions
about your short presentation?
Is your presentation based entirely on the subject matter of
technologies in the workplace?
_______________2__________________aims of the presentation?
__________3____________aims____3______? It’s important for
my staff members to realise what they will be learning about.
Also, you’ve mentioned that you need access to Microsoft Excel,
____4_____ version of Excel_______4_______? Do you mean the
one released in 2010? ________5_________that all excel
spreadsheets could be used on any Excel program,
___________5_____________.
Anyway, can you get back to us with more details?
Thanks,
Nguyen Phuong Anh.
Hi Phuong Anh,
It’s good to hear from you, It’s been a while since we‘ve been in contact. I
heard you’ve just been promoted to head of exams. Well done, what
next? Director?
The presentation planned for Monday will focus solely on the use of Excel
to record and store customer profiles.
___________________6__________________________other equipment
available on Monday. Will there be access to the internet?
_______________7___________________________ so I can make
amendments to my presentation?
For the presentation, I require a copy of Microsoft Excel 2010. The older
excel programs lack specific functions which your staff members need
training in.
______________8________________ at this presentation on Monday
then, will you be coming?
Many thanks,
David Tanner.
Hi David,
I’m just emailing you regarding the meeting arranged for next
week.
Sorry about that confusion around that meeting planned. , we are
looking at having the meeting next Monday at 10 am, the 27th of
June. But before the meeting can I ask you a couple of questions
about your short presentation?
Is your presentation based entirely on the subject matter of
technologies in the workplace? You seem to have forgotten to
send me details of the aims of the presentation? Can you clarify
the aims for me? It’s important for my staff members to realise what
they will be learning about.
Also, you’ve mentioned that you need access to Microsoft Excel,
Which version of Excel do you mean? Do you mean the one
released in 2010? I thought that all excel spreadsheets could be
used on any Excel program, but I could be wrong.
Anyway, can you get back to us with more details?
Thanks,
Nguyen Phuong Anh.
Hi Phuong Anh,
It’s good to hear from you, It’s been a while since we‘ve been in contact. I
heard you’ve just been promoted to head of exams. Well done, what
next? Director?
The presentation planned for Monday will focus solely on the use of Excel
to record and store customer profiles.
Also I’m not entirely sure about the other equipment available on
Monday. Will there be access to the internet?
Could you check and get back to us some time today so I can make
amendments to my presentation?
For the presentation, I require a copy of Microsoft Excel 2010. The older
excel programs lack specific functions which your staff members need
training in.
Anyway, hopefully I’ll see you at this presentation on Monday then, will
you be coming?
Many thanks,
David Tanner.
Think about checking information at work
In what situations do you need to write an email to check information? Can you think
of three situations?
Situation
Who are you writing to?
Email Writing Task
• Choose one situation
• Write your email (150 words) to
the person
• Use the phrases for the functions
• Read and Check it -
Correct the Errors
• I wonder if you are doing fine.
• I’m writing this email to suggest you payment the
debt you have with us.
• I am waiting for your reply at the soonest time.
• Can you please check and get back to me?
• About me, I’m working very hard.
• Anyway I hopefully I’ll receive your feedback
soon.