UPU Strategy and the
Regional approach
‘The role of UPU in global and
regional postal development agenda
(World Postal Strategy)’
25 - 27 February 2015
EACO - Nairobi, Kenya
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1. Overview of the Universal
Postal Union (UPU)
• The Universal Postal Union is an intergovernmental
organisation and is the primary forum for international
cooperation for stakeholders within the postal sector.
• Established in 1874 (140 years old)
• UN specialised Agency since 1948
• 192 Member Countries
– Government
– Regulators
– Postal Operators
• UPU Bodies
–
–
–
–
–
Council of Administration
Postal Operations Council
Consultative Committee
International Bureau, and
Congress
2
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2
Implementing the strategy
Process for implementing the UPU strategy
UPU level
Regional level
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3
Context
The RDP: a framework based on two
fundamental principles
Integration of cooperation
activities within the IB
Regionalization of UPU activities
RDP: A COMMON PLATFORM FOR ALL PLAYERS,
ALLOWING THEM TO HAVE THE SAME OBJECTIVES,
SHARE THE SAME PRIORITIES, AND MAKE BETTER
USE OF RESOURCES
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4
Players in the RDP process
DCDEV (regional
programmes)
IB directorates,
specialist
programmes
RDP
Restricted Unions
(RUs)
Other partners
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Process of defining objectives
1. Doha Postal
Strategy (DPS)
objectives
RDP
objectives
2.
Regional matrices
with priorities
defined on three
levels
3.
Breaking down DPS
objectives into
regional objectives
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RDP programming and deployment process
Step 3 – Funding and resource allocation
• Main sources of project
funding
Union budget (cooperation
and other programme and unit
sources)
Special Fund
QSF
National contributions
Contributions from partners
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An example of prioritization based on
the Africa matrix
Goal 1 –
Goal 2 –
Goal 3 –
Goal 4 –
Improve the interoperability of the
international postal networks
Provide technical knowledge and
expertise relating to the postal sector
Promote innovative products and services
(develop the 3-D network)
Foster sustainable development of the postal
sector
P1.1
Improve the quality of service of
international and domestic mail –
Promote the use of the QSF
P2.2
Train managers in statistics and
postal market research to meet
customer needs
P2.4
Continue the development and
modernization of electronic money
transfers
P2.5
Raise awareness of sustainable
development and social responsibility
through suitable strategies and
activities
P2.1
Achieve the universal quality of
service standard (J+5 for 80% of mail)
– Increase the use of UPU monitoring
tools and of the Global Monitoring
System
P2.3
Develop economic models for
determining costs and setting
prices
P1.2
Stimulate growth of designated postal
operators by developing e-commerce,
and parcel and small packet services
P2.6
Establish systems of good governance,
and ensure cost and price
transparency as well as quality of
service
P3.1
Improve postal security and eliminate
the possibility of using the postal
network to send dangerous goods
P3.3
Publicize postal activities to
promote new services
P3.6
Continue the development of postal
networks along three dimensions, to
diversify products and services
P3.9
Promote social dialogue and ensure
sustainable development on an
international scale
P3.2
Promote addressing systems and the
use of postcodes
P3.4
Promote cooperation among
designated postal operators
P3.7
Advocate state guarantees and public
funding for the development of postal
infrastructure
P3.8
Develop financial inclusion across the
postal financial services
P3.5
Develop appropriate strategies to
strengthen staff skills
Level I: Key projects (funding through cooperation resources and other sources)
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Level II: Projects of limited scope (funding through cooperation resources and other sources
Level III: Projects included in the RDP but funded through resources other than those earmarked for cooperation
Regional priorities defined
8 by countries on three levels
Key projects
Projects of limited
scope
Funding through
development
cooperation resources
(70% or more)
Funding through
DCDEV and other
sources (up to 30%)
Projects included in
the RDP but funded
through resources
other than those
earmarked for
cooperation
(DCDEV funding: 0%)
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DCDEV: Role and services
The DCDEV's role is to deploy all postal sector
technical cooperation activities in the field
Its main fields of activity include:
● Training
● Expertise
● Equipment
Planned and urgent actions are carried out within
the framework of projects, including multi-year
integrated projects (MIPs), integrated postal reform
and development plans (IPDPs), and the Quality of
Service Fund (QSF)
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Africa - Progress in implementing regional development plan 2013-2016
Activities realised in 2014
Africa
▪ Improving the quality of service for domestic
and international mail
P1
Key
strategic
projects
Regional
projects
▪ Stimulating postal operator’s growth through
the development of postal parcels, small
packets and EMS via e-commerce
P2
Limited
scope
projects
▪ Postal reform
▪ Key account management
▪ Sustainable development
P3
Largescale
projects
National
projects
▪ Postal payment services
MIPs
and
▪ Philately
▪ Electrification and connectivity in Africa
▪ MIPs
▪ IPDP
PRODOC formulation and signing
IT based Postal Service Strategies/E-commerce Korea (16 -20 June)
First regional forum e-commerce in Arusha (December 2014)
Workshop in Paris (February – March 2014)
Pilot project in UPU-Clearing (in progress)
UPU-Planetfinance project (in progress)
Postal regulation workshop, Dakar, December 2014
Regional workshop on Key account management Cotonou,
December 2014
Regional workshop on sustainable development in 2014
Regional workshop on philately Abidjan or Berne, November 2014
Project documents Electrification and connectivity in Africa
Contact donors
51 related activities to MIPs
10 MIPs formulated in 2014
18 MIPs formulated and in progress (ongoing)
4 MIPs to be formulated (ongoing)
1 IPDP formulated (Kenya)
1 IPDP to be finalized (Niger)
IPDP
Project realised
PRODOC formulation and signing
Start-up workshop in Bujumbura (March 2014)
QSF Workshop in Nairobi, 14-16 July 2014)
Regional workshop on management tools (delivery, IPS, GMS)
Formation sur l’acheminement postal - Maroc–Coopération Sud-Sud,
8-10 octobre 2014)
Total: 33 projects
41 activities realised
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36 ongoing
Some Activities for 2015
3 Quality of Service (QoS) workshops – Nairobi, Johannesburg, Abidjan
EMS/Ecommerce Symposium – Addis Ababa, Ethiopia – 9-11 March
Key Account Management (Anglophone Africa) Workshop, Arusha, Tanzania – March
Africa Pre-Strategy Conference, Bern, Switzerland – 10 April
UPU Strategy Conference, Geneva, Switzerland – 13-14 April
PAPU Africa Strategy & Terminal Dues Roundtables, Khartoum, Sudan - May - Jun
Electrification & Connectivity Donors conference - TBD
UPU*Clearing
Transport Project
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Thank you for your attention
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