VERTICAL INTEGRATION BRIAN WINSTON WINSTON COLLECTIVE PRESENTED AT SCAD May 27th, 2014 BIO 33 Years of Industry Experience Retail- Specialty Department Store (Sales, Floor Management, Buyer, Divisional) Wholesale- Manufacturing base in Montreal, Toronto, Italy, and Asia- Showrooms in New York and Toronto Brand Development & Consulting Launches and projects Representation Business (15 Collections, North America: New York and Toronto) • Sn.Canadian Apparel Expert)- Columbia, Peru, Bolivia and Equador- Development of Product, Packaging, Sales, Branding and Logistics WHAT IS VERTICAL INTEGRATION? Vertical Integration is a style of management control that combines the various stages of business into one supply chain. This supply chain would encompass such different stages as : production, design, warehousing, distribution, logistics and the final sale of the goods to the consumer. The results of this generally lead to reduced operational costs, faster and more efficient ways of doing business and in the garment world- getting the product to the next step in the supply chain. THE FORMULA Extensive market research through tradeshows , e marketing and fashion shows. (Constantly Evolving) Not limited by age or demographics Key audience (Young educated “fashion focus”- high degree of trend involved) Constant flow of goods as opposed to stop/start in traditional market. Functions- closely linked geographically (Cost Savings) Tight Control (Financial) Greater Demand due to Limited Production Bigger Sales Quick Response/Turn around, Strong Merchandising Communication (Info Technology and Human Resources), Sales Analysis, Product Life Cycles Large Up Front Capital Intensive Good Credit Status because of competitive advantage UNDERSTANDING A COMPANY’S BRAND DNA of Brand History - Unique Selling Proposition - Quality - Differentiation from Competition - Styling - Prices - Marketing - Environmentally Conscious - Social Responsibility BUSINESS PLAN FINANCIAL INFORMATION How will Vertical Integration help company cut cost? Existing Financial Snapshot Discussion with Senior Management (CEO, CFO and COO) Projected Goals (Financial, Branding, Merchandising) Market Research Development of Plan and Related Cost Options Consultation with Strategic Partners (Real Estate, Architectural & Store Planning, Contractures, HR) Realistic Revenue Plan/Stream PRODUCTION CHART LOCATION, LOCATION, LOCATION! Market Research Traffic/ Foot traffic Flow Location Appropriateness/Customer Base Neighbors- Traffic drivers Most Cost Efficient use of space (Size of Store) Warehousing could be in less expensive location Matches need and price budget Negotiation of Lease (Flat, Percentage, & Combo) NEW YORK- MADISON AVE TORONTO- YORKVILLE PARIS- CHAMP ELYSEES LONDON- BOND STREET LOCATION FOUND! Hire Architectural/Store Planner Work with Merchandising and Visual Teams Retail Construction (Fixtures) Planning/Building Visual Brand Awareness Senior Executive Input Final Costing and Plan Approval of Landlord HUMAN RESOURCES Find Qualified Staff with prior experience/clientele in the field Full Understanding the Brand DNA Ambassadors of the Brand- Projecting the ideal image where possible. Further Training/Education of Staff ( Comprehensive and Knowledgeable) Proper Management in Place PRODUCT MARKETING Merchandising and Visuals Research to what the market demands and requires-Price to Value Equation Plan to produce product within a certain price, quality and stylistic niche- Global Ethics -Sustainability Merchandising Plan- same format in all stores, color presentation ( same T in all colors) - Joe Fresh – what makes a difference Image to the World- magazines, e advertising, radio, in store displays and attention, TV, etc. We live in a world of information overload Visual Display becomes important and make a major impact at the store level. An original and thought provoking Display Director ( Simon Doonan Barney’s)- Experiential Marketing- the actual experience of purchase- immediate appeal-Apple Store- • Packaging (Further Advertising)- and Brand Awareness especially if it is able to be reused continuously- BARNEYS NEW YORK- SIMON DOONAN PACKAGING PUBLIC RELATIONS/BRAND DEVELOPMENT Discussions regarding Public Figure EndorsementsSports/Theatre/Film/Political Figures and their immediate families Charitable Link In’s- introducing the brand to and through a group of people who are doing charitable work PR Professionals- who are connected to media, high society types and through the use of connections start to build the brand Media Campaigns- go after the niche and next tier of the media to obtain FREE exposure Referral – reward existing customers for introducing the brand to their friends and family . Hence F/F Days at many of the large stores. Social Media- Linkedin, Twitter, Facebook, Pinterest, Instagram, Google Plus PUBLIC FIGURE ENDORSEMENT Beyoncé Kate Husdon Tom Brady CUSTOMER BUYING EXPERIENCE Practical versus Emotional Shopping Patterns. Men are more driven to need and women more to emotion “What speaks to me/reaches out to me” ? Events- Scene- Fashion Shows-Film Festival Designer, World Wide Brand Designer- An event to be seen at and with whom. FUN: Party Events- always looking for the next betterment Great Value Environmentally friendly CUSTOMER GRATIFICATION Will customer come back? Customer Service ( CRM ) and What is too much and what is relevant in todays market. Continuing to develop product lines- customers need to be wooed back with new arrivals, something that reaches to them that they “must” have something new. Feedback through online surveys – What can we do better? One happy customer tells 2 people and one unhappy person tells 10 people. Stuff happens in large organizations- the key is how it is handled and how the customers becomes re enchanted with the brand. Crisis management . CLIENT QUALIFIED Ability to Finance Operations Organized Business Infrastructure CASE STUDY: COLOMBO ITALIAN ELLE COVERCOLOMBO MANUFACTURING PROCESS Raw Cashmere arriving into factory MANUFACTURING PROCESS Raw Cashmere is checked and Brushed For imperfection MANUFACTURING PROCESS Raw Cashmere is checked and brushed for imperfection with prickly branches MANUFACTURING PROCESS Discarded fluff from cashmere Cleaning- packed and sent to Lands End MANUFACTURING PROCESS Testing Strength of Yarn MANUFACTURING PROCESS Microscopic Inspection of Yarn MANUFACTURING PROCESS Samples allotment of Yarns MANUFACTURING PROCESS Spinning of Yarn into Cashmere Cones MANUFACTURING PROCESS Finished Cashmere Cones MANUFACTURING PROCESS Washing of Cashmere Cones MANUFACTURING PROCESS Color dyeing of yarn- up to 330 pantone colors MANUFACTURING PROCESS Color dyeing process MANUFACTURING PROCESS Color dyeing process MANUFACTURING PROCESS Test dips MANUFACTURING PROCESS Storage of test dips Fabric Samples MANUFACTURING PROCESS Cones being Set-up for Fabric Weaving MANUFACTURING PROCESS Fabric Weaving with Cones MANUFACTURING PROCESS Continuing of Fabric Weaving MANUFACTURING PROCESS Continuing of Fabric Weaving MANUFACTURING PROCESS Rolled and put into bolts MANUFACTURING PROCESS Greige Fabric in Storage MANUFACTURING PROCESS Finish Roll of black cashmere MANUFACTURING PROCESS Specific type of confirmed order for customer- Stripe MANUFACTURING PROCESS Outsourcing for major designers of the world- Contract Negotiations for Hermes. MANUFACTURING PROCESS Finished scarves for major designers Individual booth Aerial View Selection of Fabric Famous Designers Shop PV for Fabrics and Inspiration- Michael Kors Famous Designers Shop PV for Fabrics and Inspiration- Valentino Famous Designers Shop PV for Fabrics and Inspiration- Giorgio Armami Famous Designers Shop PV for Fabrics and Inspiration- Rei Kawakubo Multilevel Fashion Retail Store Famous Designers Shop PV for Fabrics and InspirationDsquared2-the Famous Canadian Twins RETAIL STORES Flagship: • Milano Boutiques: • Austria- Vienna • Italy- Roma, Porto Cervo, Bergamo • France- St. Tropez, Paris • Korea- Seoul, Daegu, Busan In-Store Boutique: • Barneys New York COLOMBO KOREA Store Format- In Mall LUXURY BY DISPLAYS 100% Vicuna- Coat with Sable Collar ($35,000 USD)Sold 5 in the US last year. New York, BeverlyHills MERCHANDISE PRESENTATION BY COLOR COLOMBO- ST.TROPEZ IN-STORE PRESENTATION COLOMBO MILANO THANK YOU!