Ch. 14 Notes: Preparing and
Planning to Manage


What is a Manager?

Is it Different than a Leader?

Examples?

What do you think a Business values more?
Manager

Coordinates the people, processes and other
resources of a business
Ch. 14 Notes: Preparing and
Planning to Manage


A Manager’s Role

What do your bosses do?

What do Teacher’s do?

What do Team Captain’s do?
Plan, Organize, Direct, and Control their
operation
Ch. 14 Notes: Preparing and
Planning to Manage

Planning


Setting goals, Developing strategies, Outlining
tasks and timelines to meet those goals
What is more important; short or long term
goals?

How does this impact your decisions as a
manager?

Examples?
Ch. 14 Notes: Preparing and
Planning to Manage

Planning

Strategic Plans


Tactical Plans


1-3 Years – Specific plans with target dates –
Ensure accomplishment of strategic plans/goals
Operational Plans


3-5 Years – Big picture
Day to day – Policies/Rules/Regulations – Bring
Tactical plans/goals to life
REVIEW PLANS/GOALS!!
Ch. 14 Notes: Preparing and
Planning to Manage

Organizing

People, Equipment, Materials, & Other Resources

Grouping of the resources that will help the business
reach its objectives (Goals)
 What
needs to be done and by whom
 Organizational
Chart – Jobs and whom reports to
whom
 Hire/Train

new employees
Provide them with Authority and Responsibility
Ch. 14 Notes: Preparing and
Planning to Manage

Directing

Guiding and Supervising employees

Communicating Policies, Rules, Tasks,
Assignments, and Employee Instructions

Motivating
 Why
 How
is this important?
are you motivated at
work/school/sports
Ch. 14 Notes: Preparing and
Planning to Manage

Controlling

Comparing the expected (objectives) with
actual performance
 What

if things don’t go as planned?
Quality Control
 Built
in measures of the production process
to ensure that products/services meet
standards and performance
requirements…Also Laws!
Ch. 14 Notes: Managing Styles
and Skills

Different Styles are needed for different
types of Businesses

Often, your personality impacts your
management style
 However,
the business may require a
style that is outside your comfort zone
Ch. 14 Notes: Managing Styles
and Skills

What Managing Styles does the book
mention?
 Power
 Routine
 Achievement
 Situational

What Styles have you witnessed in your
jobs/classes/clubs/etc.?
Ch. 14 Notes: Managing Styles
and Skills

Power Oriented

Maintain total control over operation

Works in:
 Large
businesses
 Untrained/Inexperienced
Employees
 Crisis

What examples can you think of?
Ch. 14 Notes: Managing Styles
and Skills

Routine Oriented

Keep operation running smoothly

Works in:
 Large
businesses
 Middle

management
What examples can you think of?
Ch. 14 Notes: Managing Styles
and Skills

Achievement Oriented

Open to new ideas and empower employees

Works in:
 Smaller
 Direct
Businesses
dealing with employees
 Employees

in production fields
What examples can you think of?
Ch. 14 Notes: Managing Styles
and Skills


Situational Management

Uses whatever approach the situation calls for

Supplemental to another style
What examples can you think of?
Ch. 14 Notes: Managing Styles
and Skills

Management Skills
 What
skills does a manager need to be
successful?
 What
skills have your best managers
displayed
 Worst?

Skills are developed overtime…
Ch. 14 Notes: Managing Styles
and Skills – Human Relations
Helps with:

Interact with
employees and
customers

Interpersonal
skills

Communication
Traits

Considerate

Fair

Attentive

Follows Laws
Ch. 14 Notes: Managing Styles
and Skills – Communication
Helps with:
Traits

Planning

Speaking

Organizing

Listening

Directing

Writing

Controlling

Negotiating

Verbal &
Nonverbal
Ch. 14 Notes: Managing Styles
and Skills – Networking
Helps with:

Building/
maintaining
relationships


Business
opportunities
Recruiting and
screening of
potential employees
Traits

Meet with other
managers

Establish
relationships

Exchange referrals
Ch. 14 Notes: Managing Styles
and Skills – Problem Solving /
Decision Making
Helps with:
Traits

Planning

Logical

Carrying out
Actions/plans

Creative

Action oriented

Crisis Immediate action
needed
Ch. 14 Notes: Managing Styles
and Skills – Time Management
Helps with:

Allocating time
effectively and
efficiently
Traits

Setting /
Prioritizing goals

Delegation

Eliminates or
handles
interruptions
Ch. 14 Notes: Managing Styles
and Skills – Additional Skills

Math

Technical Skills
 Know

how things work
Conceptual Skills
 Understanding
 Involves
 See
Concepts, Ideas, and Principles
Thinking, Reasoning and Logic
and Understand the relationship between
the details and “big picture”…Day to day
decisions affect business's future
Ch. 14 Notes: Managing Styles
and Skills

8 Keys Management Excellence
1.
Take action vs overanalyze
2.
Listen to customers
3.
Encourage Employees to act independently and
treat business as their own
4.
Emphasize respect
5.
Instill commitment
6.
Focus business on what it does best
7.
Keep it simple, flexible, and efficient
8.
Stay under control…eye on detail