Atlanta Public Schools Proposal: Human Capital Transformation

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APS Board Meeting
Proposal for New HR Structure to Support HR
Transformation Initiative
May 6, 2013
Project THRIVE Goals and Objectives
Achieving HR Excellence and Transforming APS
The district views this Human Capital project as the primary vehicle to refocus our Human
Resources organization to deliver services that are operationally sound and, even more importantly,
completely aligned with the organization’s strategic objectives and the needs of the core business
which is effective instruction. The district wishes to develop a best-in-class Human Resources
organization that supports its mission by transcending transactional proficiency and adopting
supportive, strategic Human Resources activities as outlined below.
Current state
Future State
Supports the hiring process with
qualifications-based screening
Supports hiring managers with competency-based
recruiting
On-boards employees with forms and
compliance activities
Supports new employees with mentors and
coaching
Limited use of evaluations to inform
performance discussions
Integrates performance dialogue and professional
development with evaluations to enrich careers
Provides a “one –size-fits all” approach
for school based staffing
Systems approach that provides a differentiated
staffing model that drives the best teachers to the
neediest classrooms
Mitigates personnel issues
Cultivates culture through continuous dialogue with
employees from hire to retire
Manual and inefficient processes and
procedures
Leverage technology to automate and standardize
processes for greater efficiency to improve
customer service
1
New HR Operating Model
Guiding Principles to Align Strategic Priorities
• Organize and redesign all elements of HR with customer focus at the forefront
• Reduce HR administration tasks for C&I leadership
• Standardize, simplify, and automate (where possible) HR processes to drive
efficiency
• Clearly define roles and responsibilities to drive ownership
• Create areas of subject matter expertise to support key HR programs and needs
• Develop HR capability that can/will proactively consult with principals and line
managers regarding workforce effectiveness
• Align HR policies & practices to better meet APS strategic objectives
• Develop talent in the HR organization that can sustain the new HR organization
capabilities
2
Recommended HR Organization Structure
HR Leadership
Chief Human Resources Officer
Executive Director
Strategic HR Services
= Proposed for 2013
Executive Director
Centers of Expertise
Executive Director
HR Operations
Administrative Assistant Pool
4 FTE
3
Recommended HR Organization Structure
Strategic HR Services
Executive Director
Strategic HR Services
Strategic HR Director
West Region
1 FTE
Strategic HR Director
East Region
1 FTE
Strategic HR Director
North Region
1 FTE
Strategic HR Director
South Region
1 FTE
Strategic HR Director
Operations
1 FTE
= Proposed for 2013
4
Recommended HR Organization Structure
Centers of Expertise
Executive Director
Centers of Expertise
Employee Relations
Manager
1 FTE
Employee
Relations Officer
1 FTE
2013 - 2014
Instructional Only*
Talent Director
(Director, Teacher Quality)
1 FTE
Talent
Acquisition Manager
1 FTE
Talent Development
Program Analyst
1 FTE
Sourcing Analyst
2 FTE
Trainer
1 FTE
Performance Management
& Compensation Director
1 FTE
Principal/Leader
Effectiveness Program
Administrator
1 FTE
Teacher
Effectiveness Program
Administrator
1 FTE
Principal Mentor
4 FTE
Instructional Mentor
5 FTE
Dotted line
to HR for
2013/2014
Recruitment Quality &
Measurement Analyst
2 FTE
Talent Acquisition
Program Analyst
(Lead Induction
Specialist)
1 FTE
Compensation
Manager
1 FTE
Classification
Specialist
1 FTE
Teacher Performance
Analyst
3 FTE
= Proposed for 2013 – 2014
= Proposed for 2013-2014. Grant
funded, expires 9/2014
* In school year 2014 – 2015, the roles will be expanded to include talent development for non-instructional staff.
= Deferred until 2014 – 2015, currently
Grant funded, expires 9/2014
= Deferred until 2014 - 2015
Recommended HR Organization Structure
HR Operations
Executive Director
HR Operations
Recruitment
Operations Manager
1 FTE
Call Center Operations
Manager
1 FTE
Onboarding
Specialist
3 FTE
Customer Service
Representative
3 FTE
Teacher
Credentialing
Specialist
2 FTE
Records
Management
Specialist
4 FTE
Applicant
Tracking System
Analyst
1 FTE
Substitute
Services
Specialist
1 FTE
HR Process & Content
Manager
1 FTE
Employee
Benefits
Manager
1 FTE
Retirement
Benefits
Specialist
1 FTE
HR Technology
Manager
1 FTE
Benefits & Risk Director
1 FTE
Absence
Management
Manager
1 FTE
Absence
Management
Specialist
2 FTE
Workers Comp /
Unemployment
Manager
1 FTE
Risk Management
Administrator
1 FTE
Workers Comp /
Unemployment
Specialist
2 FTE
Health
Benefits
Specialist
2 FTE
= Proposed for 2013
6
Funding Model*
Reduced Cost and Improved Service
The current spent on HR Work is approximately $6.7M.
Proposed spend for FY 2014, is approximately $6.3M, which is a 6%
decrease from current state, and accommodates the proposed September
2013 reorganization, as well as improved HR service delivery.
Proposed spend for FY 2015, is approximately $6.6M, which is still less than current state,
aligns all HR Work in the HR Function, and further enables HR strategic objectives.
* All salaries have been loaded 33% to accommodate benefits, and other allocated costs.
7
HR Transformation Implementation
3 Phases of Organizational Alignment
Phase 1
January – June 2013
•
Complete
Assessment
•
Design Human
Resources
Operational
model
•
Recommend new
Human
Resources
organizational
structure
Phase 2
July-June 2014
•
Select and fill
positions within
the new structure
for the 2013-2014
school year
(September 2013)
•
Implement all HR
functions and
enable talent in
new roles
•
Launch 3 pillars of
new structure
Phase 3
July 2014 - forward
•
Complete the
selection of
remaining
positions within
the new structure
(July 2014)
8
HR Transformation
Benefits Realization for Atlanta Public Schools
Reduced
Cost for the
District
Improved
Sourcing of
Talent
Improved
Customer
Service
Streamlined
and
Automated
Processes
Clear
Performance
Expectations
Efficient
And Effective
Services
9
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