NETWORK OF EXECUTIVE WOMEN Board of Directors meeting Monday, October 12, 2009 8 am – 2 pm Meeting rooms: State Rooms 3&4 Conference Center, 3rd floor Sheraton Dallas Hotel 400 N. Olive St. Dallas, TX 75201 Agenda 7:30-8:00 am 8:00-8:05am 8:05-8:20am 8:20-8:35am 8:35-8:45am 8:45-9:00am 9:00-9:10am 9:10-10:00am 10:00-10:15am 10:15-10:30am Breakfast Welcome, President Introductions – Trudy Bourgeois Welcome, Introductions – Alison K. Paul Quorum , Antitrust, Previous Minutes, By law changes, Policy Adoption - Kim Feil Treasurer’s Report, Financials and Projections – Joan Toth for Betsy Hosick Succession Planning Update and Approval of Board Slate – Alison K. Paul, Helayne Angelus Global Expansion Update – Helayne Angelus Becoming a Mature Non Profit: Report from Summer 2009 Branding Project – Michelle Gloeckler Break Engaging the Board in Next Steps – Trudy Bourgeois Brainstorming (are we on the right track) What are the right priorities Looking at a 2-year horizon Sustainability Modality Framework for report out Agenda Cont. 10:30-11:40am 11:40-1:00pm 1:00-1:50pm 1:50-2:00pm Four Strategic Areas of Focus – Breakout Sessions (includes 10 minute report out by committee chair) Regional Programming – Maria Edelson Membership ROI (including programming/education), scholarship/attraction) – Kathy Casey, Kim Feil, Debbie Wildrick Sponsorship Activation (including sponsor survey results) – Nancy Krawczyk for Regenia Stein Increase Unaided Awareness (including trade relations) Michelle Gloeckler, Mike Gorshe Group Report Outs and Working Lunch Action Work: Who Owns What – Michelle Gloeckler Closing Remarks and Adjourn – Alison K. Paul Welcome/President’s Introduction • Welcome to new board members • Thank you to all for your time and support of NEW! • Introductions • Your name, company, role at your company and on the NEW board Secretary’s Report Quorum Antitrust Approval of Previous Minutes Proposed By law Changes Policy adoption Proposed Bylaw Changes NEW Board of Directors Meeting October 12, 2009 Bylaws Changes Change Requested To ensure a realistic timeframe for the Nominating Committee to conduct its work while maintaining adequate notification to members. To allow the Nominating Committee to select the best candidate for a Director or Committee Chair. If the right candidate is not available at the time of the nomination process, the Nominating Committee may ask the incumbent to stay on a short time until a replacement is appointed. Current Bylaw Section 3.10 NOMINATIONS At least 4 calendar months prior to any Annual Meeting of Members that includes an election of one or more Directors, the Nominating Committee will meet to select the slate of candidates for the Board election. At least 3 calendar months prior to the applicable Annual Meeting of Members, the Nominating Committee shall notify the Members of its nominee(s) for Director(s). The Board of Directors or Executive Committee may waive the deadlines in this paragraph. Any Member who wishes to nominate any person other than one selected by the Nominating Committee to any position on the Board of Directors shall present a Petition to the Secretary of the Network with the signatures of at least 100 Members or 5% of the total number of Members, whichever is less, in support of said nomination. The Petition may be mailed to the Secretary at the Management Office of the Network or to the Network’s Resident Agent in the State of Maryland. It must be received at one of those locations at least 2 but no more than 3 calendar months prior to the Annual Meeting of Members. Only persons nominated pursuant to this section shall be eligible to be elected as Directors. Nominations may not be submitted at the Annual Meeting of Members. Section 3.17 VACANCIES Whenever any vacancy occurs on the Board of Directors by death, resignation, removal, or otherwise, it may be filled by the Board of Directors or the Executive Committee. Any Director so elected shall serve for the remaining term of the replaced Director. A Director who is elected to fill the vacant position of a Director whose remaining term is less than one year will not have that partial year counted towards any of the term or time limits of section 3.13. Proposed Bylaw Section 3.10 NOMINATIONS At least 10 weeks prior to any Annual Meeting of Members that includes an election of one or more Directors, the Nominating Committee will meet to select the slate of candidates for the Board election. At least 2 calendar months prior to the applicable Annual Meeting of Members, the Nominating Committee shall notify the Members of its slate of nominee(s) for Director(s) and other positions. The Board of Directors or Executive Committee may waive the deadlines in this paragraph. Any Member who wishes to nominate any person other than one selected by the Nominating Committee to any position on the Board of Directors shall present a Petition to the Secretary of the Network with the signatures of at least 100 Members or 5% of the total number of Members, whichever is less, in support of said nomination. The Petition may be mailed to the Secretary at the Management Office of the Network or to the Network’s Resident Agent in the State of Maryland. It must be received at one of those locations within two weeks after the members have been notified of the Nominating Committee’s slate. Only persons nominated pursuant to this section shall be eligible to be elected as Directors. Nominations may not be submitted at the Annual Meeting of Members. Section 3.17 VACANCIES Whenever any vacancy occurs on the Board of Directors by death, resignation, removal, or otherwise, it may be filled by the Board of Directors or the Executive Committee. Any Director so elected shall serve for the remaining term of the replaced Director. A Director who is elected to fill the vacant position of a Director whose remaining term is less than one year will not have that partial year counted towards any of the term or time limits of section 3.13. Notwithstanding the limits in section 3.11, if, at the end of a Director’s term, that Director has not been replaced pursuant to these Bylaws, that Director shall remain in office until a replacement has been selected. NEW Scholarship Criteria Treasurer’s Criteria • Technical Skills: – Strong business leader Consensus builder Time management Finance experience and knowledge; firm understanding of balance sheets and budgets Knowledge of non-profit tax law and codes Ability to prepare budget across organization • External Work Experience – Retail and/or consumer packaged goods experience Experience in being held accountable for P&L Finance and Accounting background Treasurer’s Report Net Assets: $753,338 ahead of Last Year Accounts Receivable >90 days: $ 136,958 ($36,200 Regional) Committed Sponsorships: $1,202,916 $17,250 Over Last Year Operating Expense: $ 261,869 over Last Year OSM – Succession Planning Pillar Succession Planning PILLAR Key Platform – Objectives & Goals, Strategies, Measures (OSM) Vision: Vision for key body of work. Effective succession plan for sustainable leadership to drive the vision of NEW Central Challenge: To grow NEW, we need to move beyond a culture of individual contributions to a culture of organizational sustainability. Objectives and Goals Strategies Measures Strategic Pillar: Talent Acquisition via Intentional Succession Planning Key Owners: Alison Kenney Paul Michelle Murphy Officer Oversight: Kim Feil Regenia Stein John Morioka Elizabeth Hosick Joy Nicholas Staff Alignment Nathalia Granger 1.Recruiting 2.Onboarding 3.Leveraging Alumni/Champions 4.Leadership student organizations Resources Needed 1.Marketing & Communication plan 2. Committee/Consulting Resources (Deloitte) 3. Board development committee Est. Cost: No cost Target Start: Jan. 1, 2009 Target Completion: On-going—first report out to Board Meeting April 2009 Status: Time Line Roadmap at April BOD meeting/pipeline 2Q 2009. Scorecard How will your work be measured for effectiveness and value to the sponsors/members. Establishment of position sharing. Each position has a “back-up”. Clearly articulated role descriptions, process for succession planning at Board, EC and officer level Strategic Pillar: Role infrastructure Key Owners: (same as above) 1.Benchmarking/best practices 2.Process & tool identification 3.Road map development Resources Required: (same as above) Est. Cost: Target Start: Target Completion: Status: (same as above) NEW Succession Planning Pillar Progress • Started effort at 2008 board meeting • Committee partnered with Deloitte – Examined current process, tools – Recommended additional tools, process, rigor • Presented to Board April 2009 – Recommendations from board members to simplify • Today we are kicking off that process – President owns this year, Past president going forward – Board “ASKS” • Review Board Matrix to be sure we accurately captured your data • Start thinking about YOUR successor • Complete (if not done already) Board evaluation survey—our baseline for future metrics • Thank you to all of you helped in this process—especially Michele Murphy and our committee of volunteers Simplified Succession Management Flow Phase Officers Identify Needs Nominations Committee Board Members Build Pipeline Existing Fill Positions Board-Wide Evaluation Collective assessment of Board strengths and areas for improvement Board Matrix Staff New Identify any gaps in knowledge, skills, demographic or sponsor representation and prepare to replace anyone reaching term limits Call for Potential Successors Nominations Committee lead asks incumbents for names of potential successors Call for Applications Build Slate Present Slate Plan and activate call for applications + follow-up with pipeline prospects Review applications on won, meet to select slate Present slate, additional member nominations, notify nominees Identify and Cultivate Potential Successors Slate Approval Voting Consider board needs for sponsor company representation, identify and mentor potential replacements By Board at Large By Members Record Keeping, Meeting Planning, Timeline Tracking, Communications, General Support - 12 - Succession Management Implementation Plan *By-law mandated dates; 2010 dates pending board approval on 10/12/09 - 13 - Nominating Committee • 2009 Slate-12 candidates to be approved • Three New Board Members to be Nominated, Christy Consler (Safeway), Gail Jordan (Stop & Shop/Giant), and Chelle Moore (Walmart) • All Candidates met criteria set by the nominating committee • Continued success in attracting excellent Board Nominees • Recognition of outgoing board members: • • • • • DeDe Priest Debra Grosh James White Jennie Jones Helayne Angelus Nominating Committee Position President President - Elect Immediate Past President Treasurer Secretary Type M R O R R Last Kenney-Paul Gloeckler Angelus Hosick Feil First Alison Michelle Helayne Betsy Kimberly Term Expires 2009 2009 2009 2010 2010 Eligible for Reelection Yes Yes Yes No No Chair, Education M Wildrick Debbie 2009 No Chair, Membership Chair, Regionals M M Casey Edelson Kathy Maria 2010 2009 No Yes Chair, Sponsorship Chair, Industry Relations At-large At-large M M M M Stein Gorshe Fink Grosh Regenia Mike Anne Debbie 2010 2009 2010 2009 Yes Yes No No At-large At-large M M Hamilton Jones Julie Jennie 2010 2009 No No At-large R Priest DeDe 2010 No At-large At-large At-large At-large At-large At-large At-large At-large At-large At-large At-large R M M M M M R M R R R Wall Murphy Nakken Saguto Rossi Grant Green Leatherberry Morioka Stufflebeme White Della Michele Caroline John Margarita Beverly Cathy Tonie John Sharon James 2009 2009 2009 2009 2010 2010 2010 2010 2010 2010 2010 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No At-large M O'Hare Bobbie 2010 Yes R= Retailer/distributor M=Manufacturer/broker/service provider Actual Maximum Minimum 9 11 10 17 11 10 O=Media/association/independent consultant 1 5 3 27 27 23 10/09 Action Re-nominate Re-nominate Remains vacant 2010 Action Nominate Gloeckler Name new Pres-elect Nominate Kenney-Paul Up, cmte chair or At-large Up, cmte chair or At-large Up, cmte chair or At-large Up, cmte chair or At-large Nominate for 1st full term Re-nominate Re-nominate Cmte Chair, Officer or off New BoD member elected Cmte Chair, Officer or off New BoD member elected Incumbent resigning - Elect replacement to complete last year of term Re-nominate Re-nominate Re-nominate Re-nominate Incumbent resigning - Elect replacement to complete last year of term Elect replacement director to a full term Re-nominate Re-nominate Re-nominate Re-nominate Re-nominate Re-nominate Elect replacement director to a full term Re-nominate OSM – Global Expansion Pillar Global PILLAR Key Platform – Objectives & Goals, Strategies, Measures (OSM) Vision: Vision for key body of work: NEW must go global or lose relevance Central Challenge: How to do this thoughtfully. Not compromise NEW US operation. Funding and resources need to be incremental. We know there is a war on talent and it is even bigger outside the . Objectives and Goals Strategies Measures Strategic Pillar: Define what we mean by global Key Owners: Helayne Angelus Julie Hamilton John Saguto James White Bob Dickson DeDe Priest Sharon Stufflebeme Margarita Rossi Staff Alignment Joan Toth 1. Develop question set to send to BOD Members 2. Enlist key champions (Bob McDonald, Mutar Kent, Mike Duke) 3. Contact non US-based retailers (Carrefour, Tesco) Resources Needed 1. with third party to collect and distill intelligence around the current state of female leadership around the world to develop business 2. Steering Committee leadership/ engagement to develop strategy and action plans Est. Cost: Target Start: Target Completion: Time Line 1st quarter 2009/2nd quarter 2009/3rd quarter 2009/4th quarter 2009/2010/2011 Status: Scorecard How will your work be measured for effectiveness and value to the sponsors/members Strategic Pillar: Develop the business case Key Owners: (same as above) 1. Enlist co-sponsor to do due diligence (collect current research) and distill information to build preliminary “model” for the global strategy 2. Compile a list of key champions to advocate/sell the idea and identify global companies for initial “engagement” and feedback 3. Test concept structure in identify region(s) for initial test Resources Required: (same as above) Est. Cost: Target Start: Target Completion: Status: (same as above) NEW Global Pillar -- Progress NEW Global Sub Team Members: several conference calls with eight subteam members. Designed an eight question internet survey with over 20 responses and individual follow up interviews. Agreement in last Board meeting to develop a plan for piloting in Toronto and Mexico City a lead for outside US expansion Recommendation on next steps to include better definition of the work to be done including a comprehensive RFP, and roadmap with key deliverables for NEW’s long term growth plans Board of Directors Meeting Becoming a Mature Non-profit Organization October 12, 2009 Your Network of Executive Women is approaching a milestone… Are we prepared? How will we contribute? How will we lead? Are we dynamic and fast? Are we flexible and responsive? What is the role of the Board? Are YOU READY to guide and influence? Non-Profit Organizational Lifecycle Model Leadership Sustain Adaptive Management Stage 3 Technical Community Impact Stage 2 Stage 1 Core Program Development Infrastructure Development Stage 4 Stagnant Mature Renew Adolescent Start Up Defunct This model is adapted from Susan K. Stevens’ Nonprofit Lifecycles: Staged-Based Wisdom for Nonprofit Capacity (Stagewise Enterprises, 2002.) 20 Summary of Aug. 2009 Branding and Marketing Work October 12, 2009 Contents: NEW Branding and Marketing • Mission, Segments, Positioning, and Personality • 2012 Strategic objectives • 2010 Organization objectives • 2010 Marketing/Selling objectives Branding and Marketing Session Background •In August, the Network of Executive Women’s Officer team met to define the positioning of the Network of Executive Women brand and the marketing/selling objectives and strategies Scope •The scope of discussion was limited to the U.S. and did not include the potential for future global expansion 3 Types of Segmentation drive resources & priorities Sponsor Segmentation Member Segmentation for Programs • • • Tier: Title, Platinum, Gold, Silver, Regional Class: Foundation, Recently added, A/O Type: CPG, Retail, Other • Emerging Leaders • Executives • Emerging Leaders Member Segmentation for Marketing • Executives • Ambassadors Network of Executive Women’s Mission Statement To attract, retain, and advance women in the consumer products and retail industry Positioning to sponsors and members To diversity decision makers and high potential women at CPG retailers and their suppliers, the Network of Executive Women is the network that provides collaborative engagement that advances women and drives business Mission, Segmentation and Positioning drive the Brand Nationally and Regionally Brand Personality – Authentic – Inspiring – Professional – Confidence builder Functional representation: encourage “drift” to wider functional representation 2012 Strategic Objectives Five key focus areas of our 2012 strategic objectives Sponsorship enrollment Regional involvement and activity Sponsor and member perception of Networking of Executive Women value Mission statement centric Cash flow 2012 Strategic Objectives 2012 Strategic Objectives Sponsorship Enrollment • Attain 37 Title and Platinum sponsors (excluding special cases) which assumes retention of at least 30 of 33 current 2009 sponsors • Reduce the percent of sponsors categorized as Low Activation (i.e. <40% activation) from 29% in 2009 to 15% by 2012 Regional involvement and activity • Achieve 18 regional groups and 7400 regional event attendees NEW value (based on survey responses) Mission statement Cash flow • Increase responses on “NEW is having a significant impact in my organization” among Title and Platinum sponsor decision makers by 5 percentage points • Increase responses on “I would recommend NEW to a friend” among members by 5 percentage points • Increase responses “NEW provides collaborative engagement that advances women and drives business” among sponsor decision makers by 5 percentage points • Increase responses on “NEW provides collaborative engagement that advances women and drives business” among members by 5 percentage points • By 2012, implement one major platform that supports the “attract” in our mission • Explore using the database to measure retention and advancement of NEW members • Achieve breakeven or better annual results with cash on hand increasing from 9 months of expenses in 2009 to at least 12 months in 2012 2010 Objectives 2010 Strategic Objectives Sponsorship Enrollment • Attain 34 Title and Platinum sponsors (excluding special cases) which assumes retention of at least 33 of 33 current 2009 sponsors • Reduce the percent of sponsors categorized as Low Activation (i.e. <40% activation) from 29% in 2009 to 24% by 2010 Regional involvement and activity • Achieve 17 regional groups and 6600 regional event attendees NEW value (based on survey responses) • Establish Survey benchmarks Mission statement • In 2010, identify an owner for “attract” and evaluate relevance of offerings Cash flow • Achieve breakeven or better annual results with cash on hand increasing from 9 months of expenses in 2009 to at least 10 months in 20120 2010 Marketing/Selling objectives and owners Category Goal Owner Sponsorship Nestle or SCJ sponsorship Regenia For Title and Platinum, 1 sr. level engagement at 1 national or regional event Joan / BOD Positioning and segmentation with scorecard and activation template Regenia / Nancy Add 1 Regional Group: Joan / Alison Regional Seattle, Atlanta, Toronto Regional Attendance growth 14% Joan / Maria Mission Obtain compliance of mission and brand personality at all National and Regional events Alison Cash flow Achieve budgeted level of attendance at national events Joan / Debbie Value 2010 Marketing/Selling objectives: Topics for BOD Category Goal Owner Sponsorship Increase sponsor activation to >40% of a company’s allotted members among 2 Title or Platinum sponsors Joan/ Regenia Regional Implement 1 new opportunity for collaborative engagement at each regional event Maria / Alison Value Achieve significant increase in unaided awareness of NEW among thought leaders in our industry Michelle Mission Design and implement member segmentation; link to attract, retain and advance. Layer membership ROI. Kim / Kathy / Debbie Cash flow Commitment to Implementation 2012 Strategic Objectives 2010 Strategic Objectives 2010 Marketing & Selling Objectives • Executive committee member assigned to each strategy/objective; complimented with a staff member • Quarterly meeting cadence to provide status on each strategy/objective • Board will receive updates and be asked to engage at least once a year to monitor progress and provide continuity throughout leadership changes Non-Profit Organizational Lifecycle Model Leadership Sustain Adaptive Management Stage 3 Technical Community Impact Stage 2 Stage 1 Core Program Development Infrastructure Development Stage 4 Stagnant Mature Renew Adolescent Start Up Defunct This model is adapted from Susan K. Stevens’ Nonprofit Lifecycles: Staged-Based Wisdom for Nonprofit Capacity (Stagewise Enterprises, 2002.) 34 Engaging the Board in Next Steps Brainstorming (are we on the right track) What are the right priorities Looking at a 2-year horizon Sustainability Modality Framework for Report out Breakout Groups and Supporting Reports Regional Committee Update Demand Continues to grow with YTD Registrations +16% ahead of last year Annual prj. Is 6200 or +20% over last year despite softening in 4 regions Older regions with softer registration: Chicago, Dallas, Metro NY & Twin Cities New Chapters driving the growth +1100 vs. yago - So Cal and Carolinas , plus Fall Twin Cities event NEW Chapter Progress Contingent on Retailer Engagement Toronto Region under evaluation led by Kraft Seattle launch with Costco Informal events in Atlanta (Kraft/CCNA) and Denver (White Wave/Dean) Consistent Communication is Critical to Sustain our Brand “NEW” Updated Regional guidelines to clarify process (Connections events) to avoid cannibalization. Communication: NEW Regional WebPages / NEW Event Calendar -- black out dates provide consistent support, encourages advance planning and balance. Quarterly calls to share best practices and process updates (event registration process, no group invoices, promotions, fundraising pkg. and membership requirement -- serve on committee. Regional Registration Trends by Event 2008-2009 450 400 4 Regions Declining 3 with 2nd event actual #’s 9 Regions Holding or Growing with 2nd event 2009 prj 350 300 250 Spring 08 Fall 08 200 Spring 09 150 Fall 09 Prj/Act 100 50 0 Note: 10 Fall events in 2009 are projections Total Registration by Region 2008-2009 1800 1600 1400 1200 1000 Fall 09 Prj/Act 800 Spring 09 600 Fall 08 400 Spring 08 200 0 NEW Regional Groups Expand our Reach Toronto 2010 Seattle 2010 Twin Cities Western Michigan U. Portland State U. New England Chicago Greater Philadelphia Cincinnati New York Metro Northern California Northwest Arkansas Mid-Atlantic The Carolinas Southern California Dallas Atlanta—2011 Current - 15 Tampa 2010 Potential Expansion - 2 Potential Expansion - 2011 Total Groups Total Attendees Total Formal Events 2008 13 5100+ 22 2009 15 6200+ 28 OSM – Member Value Pillar Membership/Value Proposition/education PILLAR Key Platform – Objectives & Goals, Strategies, Measures (OSM) Vision: Vision for key body of work: Talent / Diversity “Go to” resource solving for women and resolving for all. (Using the power of the women to create an inclusive workforce.) Central Challenge: Resources, focus and integrated brand communication Objectives and Goals Strategies Measures Strategic Pillar: Promote Successes in terms of ROI for members NALS/ELF/Multi cultural/ Regional etc. Key Owners: Kathy Casey Sandra Bushby Debbie Wildrick Bobbie O’Hare Michele Murphy Caroline Nakken Staff Alignment Anna D. Martinez To enhance NEW’s value proposition, which should drive an increase in membership. Resources Needed 1.Inventory & SWOT on services 2.Sponsors/Members needs assessment 3.Gap analysis 4. Prioritize work stream 5. Communication strategy 6. IT Solution Est. Cost: Target Start: Target Completion: Status: Time Line 1st quarter 2009/2nd quarter 2009/3rd quarter 2009/4th quarter 2009/2010/2011 2009 Q1 Assessment & Input / Q2 Prioritizing, budgets vendors / Q3 Development / Q4 Implement Strategic Pillar: Develop new content to reach a broader group of influences Key Owners: (same as above) 1. Develop content - for P&L decision maker, CEO roundtable, multi-cultural for men etc. 2. Focus groups with GenX, GenY, Mill. Needs Special Report 3.Develop & implement “My NEW’ 4.Communication strategy Resources Required: (same as above) Est. Cost: Target Start: Target Completion: Status: Scorecard - How will your work be measured for effectiveness and value to the sponsors/members * Continue current measures * Track promotion, etc. of members * Develop and include male metrics e.g. male advisory council * Application of content in sponsor companies Membership Committee Report NEW Members 2500 2,059 2000 1,431 1500 1,212 1000 500 0 2007 Actual 2008 Actual 2009 YTD Membership Committee Report Corporate Members 1500 1,431 1,241* 1,212 1000 500 2007 Actual 2008 Actual 2009 May - Oct * Total number of corporate member sub-accounts activated since May 26, 2009. •Activated corporate member sub-accounts – corporate members connected to ambassador account. •Estimated corporate seats 2,915; progress to date 43% completed since website launched. Membership Committee Database Optimization & Corporate Member Activation Strategic Pillar Initiative Key Priorities Action Steps Database Optimization Optimize the features and tools of the new database to increase membership involvement. Focus on data management and networking tools. New website launch •executed on communication plan •pilot program •offered “navigation” presentations to entire membership •provided training t for regional pages Corporation Member Activation Optimize the corporate seats available •Emphasis on timely and accurate data management of member information •Encourage internal collaboration for NEW members •Align with scorecard review Focus on Title and Platinum sponsors Implemented corporate activation plan: •customized marketing materials •webex training for person sending the invitation •monthly progress report. Membership Committee Central Challenge: Align focus and resources to an integrated brand communication and maximize sponsor value Strategic Pillar Initiative Key Priorities Action Steps Build on and communicate NEW successes To enhance NEW’s value proposition, which should drive an increase in membership. Conduct a comprehensive competency development, assessment, and learning/development engagement Define objective/strategy Align organization Complete on line assessment Develop new content to reach a broader group of influences Optimize “My NEW” Market “My NEW” Web Tool development implemented and active Design content plan • Personal growth • Professional growth • Cultural/Diversity /Inclusion Align on overall content priorities Implement: objectives, audiences, messages, tool/activities, resources, timeline, and evaluation methodology Education Committee: 2009 Goals • Continue to improve ROI to members • Understand evolving needs of current and future members – core competencies • Incorporate workforce trends and best practices in education offering • Multicultural Workforce 2009 – Addressing 6 Platforms • Executive Leadership Conference 2009 – Thriving in Tough Times • NEW Annual Summit 2009 – Smart, Fast, Flexible – 3 breakout tracks • Align with value proposition; renew focus against development of online skill building modules – Work with external resource • Continue success against scholarship program – Scholar Shop 2009 Education Committee • 2010 – Schedule Complete – Executive Leadership Forum • • – Multicultural Workforce • • – W Dallas - Victory Tuesday, March 16 - Thursday, March 18, 2010 Annual Summit • • • Westin Stonebriar Resort Tuesday, July 13 – Thursday, July 15, 2010 The Westin Charlotte Monday, September 27 - Tuesday, September 28, 2010 2010 – Step Change – Committee – – – Better Defined Roles Enhanced Outcomes Consistent Themes Education Chair – Overarching Strategy NALS Committee Chair ELF Committee Chair Multicultural Committee Chair Web / E Learning Chair Scholarship Chair Mentoring Chair Regional Communication Chair OSM – Sponsorship Value/ROI Pillar Sponsorship/ROI PILLAR Key Platform – Objectives & Goals, Strategies, Measures (OSM) Vision: To have engaged and active sponsors fuel our future with sponsor dollars to sustain our not-for-profit organization to meet NEW’s mission. Central Challenge: We need Unique concise positioning to enhance value proposition to maintain, trade up and attract new sponsors given the economy. (ELF offers leadership too) Objectives and Goals Strategies Measures Strategic Pillar: Maintain/Trade Up Key Owners: Michelle Gloeckler Maria Edelson Beverly Grant Debra Grosh Cathy Green Kim Feil Mike Gorshe Staff Alignment Nancy Krawczyk 1. Communicate sound bites – ideas/tools from every event 2. Penetration/breadth/depth of contact points – expand memberships 3. Expectation & Scorecard Discussion Ensure delivery of expected value Resources Required: 1. Need resources to create learning sound bites and email message to regional committees to share within their companies to show ROI. 2. Regional committee members need to report back to regional sponsors on the value 3. Expand sponsorship committee Est. Cost: Target Start: Target Completion: Timeline: 1st quarter 2009/2nd quarter 2009/3rd quarter 2009/4th quarter 2009/2010/2011 Status: Scorecard: How will your work be measured for effectiveness and value to the sponsors/members Scorecard results- participation numbers, ability to attract & to retain via industry exposure, build awareness to change cultures Strategic Pillar: NEW Sponsor Targets Key Owners: (same as above) 1. OTC companies – Novartis, GSK since we have drug store channel 2. Convert regional to national sponsor 3. Price increase, multi-year contracts, membership expansion Resources Required: (same as above) Est. Cost: Target Start: Target Completion: Status: (same as above) Sponsorship Committee Progress as of 9/22/09 – growth through a challenging economy YTD we have exceeded budget of $1.1M and have raised $1.245m in sponsor revenue Out of 52 sponsors, 3 pending invoicing, 1 at risk MARS NA Candy 1 Platinum KPMG (Oct renewals) 1 Gold: MARS (July 09 renewal) We have sold 6 new sponsors - 5 from our target list 1 Title: Food Lion/Delhaize 2 Gold: Kimberly Clark, Newell Rubbermaid 3 Silver: Coty, Jamba Juice, SC Johnson Sponsor changes: 1 Platinum shifting upward to Title: Clorox 1 Platinum shifted downward to Gold: 7- Eleven 1 Gold sponsor shifted downward to Silver: Pepsi Bottling Group (acquisition target) 2 Silver sponsors lost: Morton Salt & Hy Vee ($15,000) 2009 Sponsors - Current List as of 9/22/09 Title 18 Platinum 15 Gold 10 Silver 15 Accenture Nielsen 7-Eleven Chevron Campbell Catalina Acosta Advantage Sales & Mkt Clorox Coca-Cola Deloitte Colgate Palmolive Con Agra Costco Crown CVS/Caremark Del Monte Cadbury Chiquita CPG Jobs CSP General Mills Johnson O'Hare Mars Advertising Mars Inc. S&D Coffee Coty DemandTec Family Dollar KPMG Mass Connections Kraft Foods Kroger Nestle Purina Pepsico Nestle Waters Safeway Sara Lee Supervalu Kimberly Clark Newall Rubbermaid Food Lion J&J Kellogg NEW NEW Hormel NEW IRI JM Smucker Jamba Juice Kalypso P&G Target Pepsi Bottling Group Stop & Shop/Giant Unilever Walmart Walgreen The Hershey Co SC Johnson Renewed At Risk Lost Hy Vee Morton Salt 58 NEW NEW will lose in 2010 being sold NEW Sponsorship Committee – 2010 Forecast Maintain our Base & Enhance the Value Proposition Maintain and grow activation at 18 Title and 15 Platinum sponsors who generates 85% of our revenue* Recognize some risk at lower sponsor levels due to economy and mergers: Cadbury, Chiquita, Kalypso, Pepsi Bottling Group Share new Sponsor level program with select group to determine refinements and optimal timing for roll-out. (Add Diamond level) Secure new sponsors focused on CPG and Retail and expand selectively outside of our industry. (Pharma with OTC Products, Expanded Retail like Best Buy, Michaels, Radio Shack) A target: Nestle B targets: Brown Forman, Diageo, Heinz C targets: A&P, AG Bayer, Best-Buy, Dannon, Dollar General, CH Robinson, Glaxo Smith Klein, IBM, Novartis and, Rite-Aid Sponsor Survey Fall 2009 23% response rate (26 responses). 49% of respondents were Title or Platinum sponsors Please rate the value of NEW sponsorship to your organization: An exceptional value, worth more than my organization paid for it A good value, worth about what my organization paid for it A poor value, worth less than my organization paid for it Not sure/no answer Percent 20.00% 64.00% 4.00% 12.00% How likely is it that your organization will continue its sponsorship of NEW? Response Very likely Likely Unlikely Very unlikely Not sure/no answer Percent 48.00% 36.00% 0.00% 0.00% 16.00% 84% rate value as exceptional or good and 84% are very likely or likely to renew Trade and Industry Relations Progress to date FMI: Partnership with Future Connect in Dallas May 2009 rescheduled same time as Summit -so • • Trudy Bourgeois reception program was rescheduled. Reception with the Dallas NEW Regional Committee cancelled. NEW has an active presence on education committee via Joan and Associate Executive Committee via Mike. Key FMI VIP’s invited to Board dinner at Summit. GMA: GMA Exec Conference in September featured Kim Feil in “Coffee with” session • • GMA Executive Conference honored “Outstanding NEW Champion” Jeff Noddle GMA/NEW partnered and published new study on sales talent mgmt, on podium at ELF and GMA’s MSM conferences NACS: co-hosting reception at NACS Show for 3rd year SIFE & NEW Partnership continues to grow RILA, NACDS, CIES - all status quo. 2010 Board Meeting Schedule - Tuesday, March 16th – Dallas, TX 12:00pm-5:00pm - Monday, September 27th – Charlotte, NC 8:00am-3:00pm Discussion and Action Items Thank You!