Nuance AutoStore 7
Securely capture, process & route paper and
electronic documents into your business
workflow.
© 2015 Nuance Communications, Inc. All rights reserved.
Content
Nuance Overview
Nuance AutoStore
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What Does It Do?
How Does It Work?
Smart Process Applications
Unite business process automation and business process output
Unite paper and electronic forms processing
© 2015 Nuance Communications, Inc. All rights reserved. 2
Uncontrolled
documents &
workflows are a root
cause of
inefficiency, which:
Costs money.
Wastes time.
Reduces quality.
Damages morale.
Increases risk.
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 3
A business process is only as efficient
as its least efficient step.
© 2015 Nuance Communications, Inc. All rights reserved. 4
Gain control. Empowers to work more
securely and efficiently.
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GAIN CONTROL
GAIN CONTROL
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GAIN CONTROL
GAIN CONTROL
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GAIN CONTROL
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GAIN CONTROL
GAIN CONTROL
GAIN CONTROL
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GAIN CONTROL
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Nuance Document Imaging
®
G AIN CO NT RO L
© 2015 Nuance Communications, Inc. All rights reserved. 5
Secure processes & drive compliance.
GAIN CONTROL [ business process ]
Securing processes ensures
compliance, reduces risk and
provides complete control over
documents and information.
© 2015 Nuance Communications, Inc. All rights reserved. 6
Comprehensive integrations.
GAIN CONTROL [ systems ]
Healthcare
Government
Financial
LOB
HAIMS
v
SUMMATI
ON
v
© 2015 Nuance Communications, Inc. All rights reserved. 7
Represents a partial listing of many business critical systems used by Nuance customers
Comprehensive integrations.
GAIN CONTROL [ systems ]
Network/Production
Printers
ISIS & TWAIN
Document Scanners
Smart MFP
Smart Devices
Desktop PC / Office
© 2015 Nuance Communications, Inc. All rights reserved. 8
Comprehensive integrations.
GAIN CONTROL [ MFP platforms ]
© 2015 Nuance Communications, Inc. All rights reserved. 9
Empower users with intuitive solutions.
GAIN CONTROL [ user adoption ]
Intuitive solutions
boost productivity,
encourage adoption
and increase
compliance
© 2015 Nuance Communications, Inc. All rights reserved. 10
What does it do?
© 2015 Nuance Communications, Inc. All rights reserved.
What does it do?
Securely capture, process & route paper
and electronic documents into your
business workflow.
© 2015 Nuance Communications, Inc. All rights reserved. 12
Capture, Process, Route
Extend business processes to any device, delivering information to any business application.
a a
Capture
b
c
Process
Route
Groupware &
collaboration
Electronic
files
Document
management
systems (DMS)
®
Nuance
Multifunction
devices (MFDs),
network scanners
AutoStore
®
File, fax and
email services
Smart devices
TWAIN/ISIS document
scanners
Open
connectivity
© 2015 Nuance Communications, Inc. All rights reserved. 13
G AIN CO NT RO L [ business process ]
Meeting the needs of
business process
automation.
– Extend business processes to any device,
delivering information to any business application.
– Ensure documents and electronic information is available
to the right people at the right time.
– Compliance/Security management within business process workflows.
– Contribute business critical documents from multiple devices and platforms.
– Streamlines operations and increase employee efficiency.
© 2015 Nuance Communications, Inc. All rights reserved. 14
Nuance® AutoStore® - Main Capabilities
Capture heterogeneous data
from any input device.
Smart workflows – easy to
configure and roll out.
Desktop PC / Office
Secure a tight integration into
your business process.
Personalized scan menus.
Multifunction
devices (MFDs),
network scanners
Captures paper and
electronic documents.
Stop the unauthorized flow of
sensitive information.
Convert hardcopy originals into
the latest word, excel and PPT
formats.
Always get the best scan settings
for the job.
ISIS & TWAIN
Document Scanners
DOC
XLS
PPT
Smart Devices
© 2015 Nuance Communications, Inc. All rights reserved. 15
GAIN CONTROL [ local government ]
Challenge:
Numerous locations and huge amounts of paper and
electronic data constantly building up that wasted time
and money.
Solution:
Secure scan, fax and print government workflows.
Result:
Increased security, faster document delivery, and fax
consolidation all led to reduced paper output.
Customer:
Fairfax County
Government - USA
Department:
55 departments
600 copiers/MFDs
15,000 end-users
300 locations
ROI:
Reduced paper output
by 20%
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 16
GAIN CONTROL [ SAP management ]
Challenge:
Better manage shipping documents, assure security and
create a truly collaborative environment that would
effectively integrate with the SAP management system.
Solution:
Nuance AutoStore for SAP
Customer:
Toyota Industries USA
ROI:
Result:
- Elimination of faxing, printing and manual sorting of
information.
- Easy attachment of documents in SAP for easy access
by other departments.
- Deployment of a one bill system for service dealerships
The new Toyota
dealer feedback
process is estimated
to eliminate about
90% of the previous
process.
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 17
How does it work?
© 2015 Nuance Communications, Inc. All rights reserved.
Capture, Process, Route
Extend business processes to any device, delivering information to any business application.
a a
Capture
b
c
Process
Groupware &
collaboration
Electronic
files
Document
management
systems (DMS)
®
Nuance
Multifunction
devices (MFDs),
network scanners
Route
AutoStore
®
File, fax and
email services
Smart devices
TWAIN & ISIS document
scanners
Open
connectivity
© 2015 Nuance Communications, Inc. All rights reserved. 19
How does it work?
a
Capture
Multifunction
Smart
devices (MFDs), devices
network scanners
TWAIN &
ISIS
document
scanners
Electronic
files
Machine-driven information capture
Exchange
Fax server
Cloud services
Instrumented
devices
User-driven information capture
Capture both paper and electronic
documents from virtually any source.
Works with all leading copiers,
scanners, multifunction and smart
devices.
LOB
© 2015 Nuance Communications, Inc. All rights reserved. 20
How does it work?
a
Capture
Multifunction
Smart
Multifunction
devices (MFDs),
devices (MFDs), devices
network scanners
network scanners
TWAIN &
ISIS
document
scanners
Electronic
files
Instrumented
devices
User-driven
Machine-driven
services
server
Exchange
Cloud
services
Fax
server Cloud
Exchange Fax
LOB
LOB
© 2015 Nuance Communications, Inc. All rights reserved. 21
How does it work?
a
Capture
Multifunction
Smart
devices (MFDs), devices
network
scanners
TWAIN &
ISIS
document
scanners
Electronic
files
Instrumented
devices
User driven
Nuance
®
Business Connect™
Machine driven
Exchange
Fax server
Cloud services
LOB
© 2015 Nuance Communications, Inc. All rights reserved. 22
How does it work?
a
Capture
Multifunction
Smart
devices (MFDs), devices
network
scanners
TWAIN &
ISIS
document
scanners
Electronic
files
Instrumented
devices
User driven
Nuance
®
Business Connect™
Nuance
®
QuickCapture Pro®
Machine driven
Exchange
Fax server
Cloud services
LOB
© 2015 Nuance Communications, Inc. All rights reserved. 23
How does it work?
a
Capture
Nuance
User driven
®
Business Connect™ *
Nuance
®
QuickCapture Pro®
Multifunction
Smart
devices (MFDs), devices
network
scanners
TWAIN &
ISIS
document
scanners
Electronic
files
Fax server
®
AutoCapture™
Nuance
®
WebCapture™
Machine driven
Exchange
Nuance
Cloud services
LOB
*requires Nuance Business Connect license, (formerly NSi Mobile)
© 2015 Nuance Communications, Inc. All rights reserved. 24
How does it work?
a
a
b
Capture
Multifunction
Smart
devices (MFDs), devices
network
scanners
TWAIN &
ISIS
document
scanners
Electronic
files
Instrumented
devices
User-driven
Process
Sharing/notifying
• Professional image management
• Encryption/Decryption
• Watermark
• Advanced forms processing
• Text recognition
• Barcode recognition
• Document conversion
Data extraction
Machine-driven
Initiate
activities/processes
Exchange
Fax server
Cloud services
LOB
Workflow-based information
processing and routing.
© 2015 Nuance Communications, Inc. All rights reserved. 25
How does it work?
Automatic
Image Processing
b
Process
De-skew, cropping, blank page removal, hole punch
removal, background color removal, etc…
© 2015 Nuance Communications, Inc. All rights reserved. 26
How does it work?
a
Capture
Camera and smartphone
Image Processing
b
Process
Low quality camera photo
© 2015 Nuance Communications, Inc. All rights reserved. 27
How does it work?
a
Capture
Camera and smartphone
Image Processing
b
Process
Processed Image
OCR
- Automatic resolution (DPI) estimation
- Shading correction
© 2015 Nuance Communications, Inc. All rights reserved. 28
How does it work?
a
Capture
Camera and smartphone
Image Processing
b
Process
Distorted perspective
© 2015 Nuance Communications, Inc. All rights reserved. 29
How does it work?
a
Capture
b
Process
Processed image
Camera and smartphone
Image Processing
- PERSPECTIVE DISTORTION CORRECTION
© 2015 Nuance Communications, Inc. All rights reserved. 30
How does it work?
Automatic
data extraction
b
b
Process
Zonal Character Recognition
© 2015 Nuance Communications, Inc. All rights reserved. 31
How does it work?
a
Capture / interact
Camera and smartphone
Image Processing
b
Process
c
Route
Output after recognition
- PERSPECTIVE DISTORTION CORRECTION
© 2015 Nuance Communications, Inc. All rights reserved. 32
How does it work?
a
a
b
Capture
Multifunction
Smart
devices (MFDs), devices
network
scanners
TWAIN/ISIS
document
scanners
Electronic
files
Instrumented
devices
User-driven
Process
Sharing/notifying
Data extraction
c
Route
Groupware &
collaboration
Document
management
systems (DMS)
File, fax and
email services
Open
connectivity
Machine-driven
Exchange
Fax server
Cloud services
LOB
Initiate
activities/processes
Workflow-based information
processing and routing.
© 2015 Nuance Communications, Inc. All rights reserved. 33
G AIN CO NT RO L [ business process ]
Meeting the needs of
business process
automation.
•
Extend business processes to any device, delivering information to any
business application.
•
Ensure documents and electronic information is available to the right people
at the right time.
•
Compliance/Security management within business process workflows.
•
Contribute business critical documents from multiple devices and platforms.
•
Streamlines operations and increase employee efficiency.
© 2015 Nuance Communications, Inc. All rights reserved. 34
Smart Process Applications
© 2015 Nuance Communications, Inc. All rights reserved.
Smart Process Applications?
A smart process application is software that is
designed to support an organization's business
process management (BPM) efforts in a
collaborative manner.
© 2015 Nuance Communications, Inc. All rights reserved. 36
What is smart routing?
a
a
b
Capture
Instrumented
devices
User-driven
c
Process
Route
Without Nuance AutoStore
Multifunction
Smart
Multifunction
devices (MFDs),
devices (MFDs), devices
network
network scanners
scanners
TWAIN/ISIS
document
scanners
Electronic
files
jsmith@mybiz.com attachment: 123344.tiff
Thierryh@mybiz.com attachment: fil2344.tiff
Management: Per Device
Scan to eMail
Send to Email: Email clutter
© 2015 Nuance Communications, Inc. All rights reserved. 37
What is smart routing?
a
a
b
Capture
Multifunction
Smart
Multifunction
devices (MFDs),
devices (MFDs), devices
network
network scanners
scanners
TWAIN/ISIS
document
scanners
Electronic
files
Instrumented
devices
User-driven
Process
c
Route
With Nuance AutoStore
jsmith@mybiz.com Pointer to H location
Thierryh@mybiz.com Pointer to H location
Management: Centrally
Scan to eMail
Send to eMail: Network optimized
Full Audit Trail: Security & Compliance
© 2015 Nuance Communications, Inc. All rights reserved. 38
What is smart routing?
a
a
b
Capture
Instrumented
devices
User-driven
c
Process
Route
Without Nuance AutoStore
Multifunction
Smart
Multifunction
devices (MFDs),
devices (MFDs), devices
network
network scanners
scanners
TWAIN/ISIS
document
scanners
Electronic
files
H:\myfiles\cust\Myscan344.tiff
H:\corpfiles\new\344customer.tiff
Random naming
Send to Folder
Inflexible: Folders must exist
© 2015 Nuance Communications, Inc. All rights reserved. 39
What is smart routing?
a
a
b
Capture / interact
Multifunction
Smart
Multifunction
devices (MFDs),
devices (MFDs), devices
network
network scanners
scanners
TWAIN/ISIS
document
scanners
Electronic
files
Instrumented
devices
User-driven
Process
c
Route
With Nuance AutoStore
H:\Orders\Acme\Invoice 1234.tiff
H:\Orders\MegaCorp\Invoice 5663.tiff
Send to folder: Structured Naming
Send to Folder
Folder creation: Dynamic
Native Word, PDF Support
© 2015 Nuance Communications, Inc. All rights reserved. 40
What is conditional smart routing?
a
a
b
Capture
Multifunction
Smart
Multifunction
devices (MFDs),
devices (MFDs), devices
network
network scanners
scanners
TWAIN/ISIS
document
scanners
Electronic
files
c
Route
Instrumented
devices
User-driven
Process
Send to Folder
© 2015 Nuance Communications, Inc. All rights reserved. 41
What is conditional smart routing?
a
a
Capture
Success Workflow
Multi-route
b
Process
c
Route
Failure Workflow
Content Based Filtering
• Simultaneously deliver the information to a
multitude of back-end systems, LOB
applications, DMS Systems, file, fax, email
services and mobile, office and production
printers*
• Intercept/Quarantine documents at scan time and at print* time
File Destination Control
Compliant audit trail for all input and output*
Document Redaction
• Dynamically black out information at scan and at print* time
Process Notifications
•
Notify administrators and users
• Dynamically audit the information in
documents and takes actions based on the
identified content to insure proper handling
before it gets to its intended destination.
* Requires Nuance Output Manager license
© 2015 Nuance Communications, Inc. All rights reserved. 42
Example: Process Notifications
Healthcare
Securing PHI
Notification of
intercepted documents
Please contact HIPAA information security team for more
information.
© 2015 Nuance Communications, Inc. All rights reserved. 43
Example: Process Notifications
Financial Services
Loan processing
Notification to the loan
officer of successful
submission of all
mandatory information.
Can also notify of
missing documents.
We received a successful scan from your branch. # Pages = 2
All required documents for the loan application have been submitted
1. Most recent Pay Stub
2. Most recent 2 Years - W2 Documents
3. Most recent 3 months – Bank and Investment Statements
4. Most recent tax return documents
5. Home Purchase contract.
Please submit signed terms acceptance documentation next to finalize the transaction.
© 2015 Nuance Communications, Inc. All rights reserved. 44
Image enhancements, OCR/ICR/OMR, barcode
1D/2D, compression enhancements, redact, classify,
watermark, etc.
simplify and secure business
process input and output*
Multifunction devices, scanners, desktops,
mobile devices, mainframes, EHR, ERP.
3
1
Mobile office & production printing, secure
office printing, data stream print automation,
paper to digital migration, multichannel
document delivery. …
Secure Business Process Simplification
2
4
*
*requires Nuance print software license
Enterprise Content Management, LOB applications,
SAP, file, Inc.
fax,
email.
© 2015 Nuance Communications,
All rights
reserved.
45
Unite business process
automation and
business process
output*
*requires Nuance Output Manager license
© 2015 Nuance Communications, Inc. All rights reserved.
Unifying business process automation
and business process output*
Business Process Input
Business Process Output*
Multifunction
Smart
devices (MFDs), devices
network scanners
TWAIN/ISIS
document
scanners
Mainframes,
host, UNIX,
AS/400 Systems
Electronic
files
APPLICATIONS
ERP, EHR
line of
business
applications
DEVICES
*requires Nuance Output Manager license
© 2015 Nuance Communications, Inc. All rights reserved. 47
The user experience
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 48
What is new in Nuance AutoStore
7to?scan
Scanning
Interface
Toggle
Printback
Interface
*
© 2015 Nuance Communications, Inc. All rights reserved.
* Requires Nuance
print software license
49
What is new in Nuance AutoStore 7?
Available for:
Supported
languages:
Konica Minolta, Ricoh, Xerox:
Additionally on Xerox and Konica Minolta devices:
© 2015 Nuance Communications, Inc. All rights reserved. 50
Unite paper and electronic
forms processing*
*requires Nuance Business Connect license, (formerly NSi Mobile)
© 2015 Nuance Communications, Inc. All rights reserved.
Forms overlay: Unite paper and
electronic forms processing
Paper forms
eForms*
Forms processed or signed
electronically are converted to
images equivalent to those
generated through manual
paper-driven processing.
Wet signature
eSignature*
*requires Nuance Business Connect license, (formerly NSi Mobile)
© 2015 Nuance Communications, Inc. All rights reserved. 52
Example: Healthcare patient discharge
Paper-based discharge
E-discharge*
*requires Nuance Business Connect license, (formerly NSi Mobile)
© 2015 Nuance Communications, Inc. All rights reserved. 53
Paper-based discharge
1 Select on-demand the needed documents
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 54
2 Documents are being printed and handled
Scan
Patient
Discharge form
Smart MFP
Wet signature
© 2015 Nuance Communications, Inc. All rights reserved. 55
Paper-based discharge
3
Select E-discharge to file the document into the EHR system
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 56
Example: Healthcare patient discharge
Paper-based discharge
E-discharge*
*requires Nuance Business Connect license, (formerly NSi Mobile)
© 2015 Nuance Communications, Inc. All rights reserved. 57
E-discharge*
2
1
Scan patient
wristband
Form fields auto
populated based on
current EHR record.
© 2014 Nuance Communications, Inc. All rights reserved. 58
E-discharge*
3
Review,
electronically
sign and submit
© 2014 Nuance Communications, Inc. All rights reserved. 59
E-discharge*
EHR Image file
Patient discharge e-form
02/23/15
John Pfizer
23/02/2015
John Pfizer
BCH209867
10/12/1973
BCH209867
23/02/2015
Additional treatment at this level of care no longer
necessary
10/12/1973
4
Additional treatment at this level of care no longer necessary
Forms processed or signed
electronically are converted
to images equivalent to
those generated through
manual paper driven
processing.
© 2014 Nuance Communications, Inc. All rights reserved. 60
Unite paper and electronic forms processing
Paper-based discharge
E-discharge*
GAIN CONTROL
GAIN CONTROL
[
]
[
]
*requires Nuance Business Connect license, (formerly NSi Mobile)
© 2015 Nuance Communications, Inc. All rights reserved. 61
How do our customers benefit?
Software solution platform for the secure delivery of paper,
electronic documents and data into business applications and output
peripherals* from a wide range of points of capture.
Supports an unmatched range of office devices
Multifunctions, smartdevices, personal computers, printers, scanners
Supports long-range vision to ensure proper functionality and
provide IT with best technology infrastructure for the present and future.
Guarantees security and compliance at all required levels.
*requires Nuance Business Connect license, (formerly NSi Mobile)
© 2015 Nuance Communications, Inc. All rights reserved. 62
Thank You – Questions?
© 2015 Nuance Communications, Inc. All rights reserved. 63