Application Form Your name: Candidate 102 Email address: School or SBU: HSK Role / title: Associate Dean Subject /discipline / specialism: Leadership and Management How long have you been teaching and/or supporting learning within HE? Date of submission: Collaborative learning 14 Years 2014 Please tick Which level of recognition are you applying for? Are you already a Fellow of the Higher Education Academy? Associate Fellow Fellow Senior Fellow √ Yes* √ No * If you are already a Fellow of the HEA and wish for this to be taken as APCL for part one of the written submission for Senior Fellow, please submit evidence of your Fellowship status (e.g. copy of certificate, email confirmation from HEA or transcript from an accredited programme) with your application. You will still need to complete Part One (Already a Fellow) in this template. Please ensure that you have submitted all parts of your application: Application form Evidence template References Senior Fellow Evidence Template – Part One (Already FHEA) Please write 1500 words on how your understanding of learning and teaching has developed and deepened in relation to the UKPSF since your recognition as a Fellow. We will be looking for evidence that you have moved from a broad to a thorough understanding of effective approaches to teaching and learning support. Since 2007 I have worked in three different roles which have given me opportunities to develop not only my own understanding but through strategic developments facilitate communities of learning. Key to increasing my understanding has been the role of communities and the importance of motivation through participation in the learning process. A1 In 2011, I led the development and review of seven programmes spanning five different disciplines. This development was complex as it needed to meet the different Professional Body frameworks, the requirements of the then Health Care Professions Council and AQA, as well as anticipating the requirements for healthcare professionals of the future. Through this process my understanding of the importance of alignment and motivation to learn was enhanced, one of the key developments were designing assessment tasks that were authentic and so intrinsically motivational for students. The importance of communities was apparent both in the development teams, challenging and sharing ideas and the strong involvement of stakeholders both students and service users, the latter was commended by the panel. I lead two modules and I have developed more approaches to encourage engagement of all learners and valuing the differences participants bring. In 7AHPXXXX I have integrated blended leaning encourage students to blog before they arrive on campus, have an early peer assessment and facilitate a learning activity using an online group wiki. I also now make a point of targeting the students who appear less engaged valuing their contributions and trying to understand their anxieties and facilitate them to overcome them. For example last year an international student who I buddied with a home student. This has been especially important as many students on this module have not studied for many years, e.g. 26 years, and are not net-generation learners so need support to engage in StudyNet. To support this we run additional support on searching and academic literacy and in some cases buddy students to encourage informal learning. I have redesigned the assessment to enable choice of viva or written submission with formative work, enabling students to be assessed in a way that demonstrates their strengths. This reflects my understanding that a large assignment can be overwhelming and formative work gives students confidence motivating their continued study. The assessment for both modules is based on their working environment and so both authentic, rewarding and has real impact. A2 The main change in my role has been to work more at supporting others understanding how to facilitate changes that support learning. A key aspect is creating an effective dialogue between students and staff. This I have developed through recruiting and supporting the schools SSRO and developing the use of forum for staff and students to work in partnership. Through this and my work with the NSS in developing action plans I can see how powerful this can be to achieve high quality programmes. We now have many highly performing programmes (NSS) including two at the top for their discipline. The key to this success has been mutual understanding and ensuring that value is added through all actions. This has included a StudyNet checklist, consistent module guide, high quality information on the student site, workshops on alignment, feedback and assessment for staff and proactive management of issues as they arise. The latter is not simply about solving the current issue but thinking about how this might be managed to add value to the student experience for the future. For example, there have been issues with group work and so now in most cohorts we have introduced fixed groups for the year to encourage commitment and ensure that these groups develop to work most effectively. I have advised regarding collaborative tasks and facilitation and currently I am working with preregistration nursing on group working practices ready for next year. My understanding of teaching has moved towards a stronger focus on participation and the student’s needs and anxieties designing learning from their perspective. My knowledge of blended learning has become more sophisticated as I realise the potential for extending the classroom but also the importance of having a specific purpose and integration of the technology is paramount. For example, in 7AHPXXXX, I have used a blending learning approach using a blog, discussion sites and a wiki. This is built over a period of time to enable success at each level and to identify and support stages in using the online environment to support learning. This has been evaluated and presented at conferences. A3 I led an LTI funded project in 2011-12 to develop a Student Assignment Reflection Tool (SART). This built on previous work and involved students through focus groups and a student in the core team. The research included mixed methods and the resulting tool was piloted in four programmes. Following refinement as a result of further evaluation using an online survey the final tool was rolled out across the HEP school. The tool is based on the key factors in feedback and assessment, having clear criteria for the assessment, enabling the student to self-assess on those criteria and facilitating reflection on the feedback. This has been favourably received by students, commented on by eternal examiners as excellent practice and presented at a number of conferences. As part of this we identified the need for staff feedback to be written in a way that supported actions. Feedback workshops were run by LTI that were attended by all staff with a resulting increase in the NSS score for feedback for every programme in the following year. I have worked with individuals and teams of staff on reviews and validations to develop assessment that is both authentic and motivating. These included case presentations, reports that they would write in their professional roles with reflections on critical incidents. Most recently this has been in the health visiting area where I have supported staff in developing imaginative and varied assessment reflecting the skills health visitors need. Previously I have worked with A colleague developing an assessment where the students produce a wiki on a condition and then a podcast on advice they would give to this patient. This innovative and authentic assessment was used in a JISC evaluation of effective use of social software. The high levels of engagement by students with this task was one of the factors that led my focusing on assessment being authentic, as in as directly aligned to practice as possible. These have built on my understanding of assessment being aligned both to the learning outcomes and teaching but also to the goal of professional practice to which the students aspire. A4 I am very committed to blended learning and have been involved in leading the use of blended learning in the school. Through involving students we have developed the use of StudyNet across the school implementing minimum standards. Through sharing practice and the support of the schools educational technologists we have developed many RLO. I have run numerous workshops to support this development and have used the staff StudyNet site to share these resources. I have also been responsible for supporting the use of EVS across the school to encourage classroom interaction. We now provide handsets to almost all undergraduates and this reflects growing usage. A further example of how we leverage technology to enhance student experience is the transition I led from a paper based school handbook (written in academic jargon by academics) to an online student site with a FAQ style handbook. This was written by working with students and answering questions that they value. On the formation of HSK I led a review and development of academic literacy support. There were initially two different approaches one was based on a deficit model and students had to fail to receive support the other encouraged dependency, both based on 1:1 support. Through focus groups with staff and students and using the evidence base we were able to develop academic literacy support that is embedded and provides proactive support. An initial review at the end of semester A showed that there had 52 workshops had been carried out which included embedded workshops as part of modules and free access workshops. Students now self-refer for 1:1 support and 86 sessions of 1:1 support have taken place with positive feedback. A5 I have taken many opportunities to develop my learning through: Participating in conferences such as the HEA, RAISE, and World Congress for Physical Therapy. Participating at many events such as a student experience event at the leadership foundation and OU alumni events. Participate in many university committees and working parties e.g. SEEC Undertaking scholarship and evaluation activity especially where linked to developments such as my EdD, SART and the academic literacy policy. Setting up the scholarship group in HSK to give staff the opportunity for myself and others to regularly review pedagogic literature and develop our understanding. In addition I am an external examiner for the Executive MBA at Bedford University which gives a source of reflection for my own subject knowledge. Senior Fellow Evidence Template – Part Two (all applicants to complete) Write about the sustained effectiveness of your work, this should be evidence based and researchinformed through your own practice and related to the pedagogic literature Please give an account below in 1000 words of how you meet the criteria for this descriptor. I have strongly supported collaborative learning development before and since 2007, including evaluations of this work. Fundamentally I believe education is a sociocultural practice and so value collaborative learning: “a process of shared creation; two or more individuals …interacting to create a shared understanding that none had previously possessed or could have come to on their own” (1). However as Sfard (2) points out that there are two metaphors for learning acquisition and participation and both are needed. This is encapsulated in the community of inquiry framework (3) which includes social, cognitive and teaching presence. Collaborative learning is central to teaching and I have fostered collaborative learning to form communities of practice (4, 5, 6). Organisational (BLU and CABLE) In BLU I led the Computer Supported Collaborative Learning group and was a member of the steering group for CABLE. I facilitated the development of the activities to support staff to work with students in teams to support change. Combining my knowledge of change management I realised the importance in creating a culture of feedback and valuing individuals’ contributions. This was built around team working practice, and using knowledge management techniques to challenge participants to be open to others. I was given one difficult team to mentor and this developed more of my understanding of the balance between diversity in the team that can offer great opportunities for learning, where collaboration is achieved. This reflects the value of peers in learning (7). Through facilitation we managed to move this team to collaboration and due to the diversity of the team, they developed an innovative and successful project. It was interesting to note the tipping point occurred offsite at the residential and perhaps this new situation contributed in breaking down the barriers that were situated at UH. This demonstrates “knowing” cannot be separated from the “situated” context (8). CABLE led to embedding and developing capacity in school teams in leadership, project management, change management and blended learning described by Derek Morrison (HEA) in his weblog (9): “I was left with a sense of a dynamic project that had started to make that ever-sodifficult breakthrough of changing attitudes, linking to theory, and enhancing practice”. It led to further supporting work in six universities; it was interesting to see how difficult collaboration is to achieve when there isn’t a culture of working together, often described as change readiness. The need to create supportive culture for learning and collaboration is paramount. The steering group were shortlisted in 2007 for a Times Higher award in the category of leadership and this work has be shared with the wider community (10, 11 and 12). Undergraduate within the curriculum I instigated collaborative learning into a 45 credit third year module on the Physiotherapy BSc. This developed around weekly presentations and scenario based learning. Through successive cohorts I developed the use of blended learning and explored this through evaluation (13, 14, 15, 16, 17, 18, 19) and for my EdD (20, 21), including the difference between co-operative and collaborative learning and the complex socio –conflict (22) required for learning. This led to developments to improve the scaffolding or script (22) to focus the learning. My particular interest was in the use of technology and how it supported collaboration. Subsequent to this collaborative learning was implemented across the whole of the third year. I also supported colleagues to develop the use of wikis and run many workshops to support effective use of collaborative learning across the university and beyond (23, 24, 25, 26, 27, 28, 29). In my role as AHOD I assisted the dietetics programme to develop good practice for group work including fixed teams, group ground rules and explaining strategies to students to create effective collaboration. Currently I am working with pre-registration nursing to use these strategies across this programme for 2014/15, using examples based in nursing (30). Community of learning from each other Through creating a community of learning between staff and between staff and students, developments can be made and implemented as participation builds commitment. An example is peer review where I led the development of cross school review to encourage knowledge sharing between disciplines. This has been welcomed by staff and through facilitation I achieved step change in participation from 55% to 95% in 2 years. I led a team to develop SART this included a student in the core team. This tool aims to create a dialogue between students and staff around assessment and feedback and includes the three points identified by Sadler (31) (brackets how this was applied): • Developing a concept of the standard being aimed at (Marking criteria) • Comparing the level of performance with the standard (Self-evaluation and reflection) • Engaging in action which leads to some kind of closure of the gap (Taking action on feedback) Through the programme tutors forum and collaboration between tutors this was successfully rolled out across the school and wider (32, 33). Collaboration between students and staff can be facilitated by raising the student voice through student representation, recognised by an award from the students’ union. I have worked to develop the roles of the SSRO in the school and collaborated on sharing this work with others (34). I have also introduced staff student forums in programmes where they were not present. This collaborative activity has resulted in enhancements to student experience resulting in high NSS scores. In HSK I have used collaboration to underpin development. I set up the programme tutors forum, this is an opportunity for programme tutors to collaborate through working parties to develop and disseminate good practice. This year we have further developed this with a guest attending each month to support knowledge sharing and learning from others in the wider UH community. I led the development of the HSK academic literacy policy from an individualist and paternalistic approach to an embedded and principally collaborative learning based service. Finally, I have recently started a scholarly activity group that meets regularly to examine the pedagogic literature and discuss the implications for enhancing our practice. References: 1. Schrage, M. (1990). Shared Minds: The new technologies of collaboration New York: Random house 2. Sfard, A. (1998). On Two Metaphors for Learning and the Dangers of Choosing Just One. Educational Researcher, 27(2), 4-13. 3. Garrison, D.R., & Vaughan, N.D. (2008). Blended Learning in Higher Education San Francisco: Jossey-Bass 4. Wenger, E. (1998). Communities of practice: Learning, Meaning and Identity New York: Cambridge University Press 5. Wenger, E., McDermott, R., & Snyder, W.M. (2002). Cultivating communities of practice: a guide to managing knowledge Boston: Harvard Business School Press 6. Lave, J., & Wenger, E. (1991). Situated Learning: Legitimate Peripheral Participation Cambridge, UK Cambridge University Press 7. Vygotsky, L.S. (1978). Mind in Society London: Harvard University Press 8. Brown, J.S., Collins, A., & Duguid, P. (1989). Situated Cognition and the Culture of Learning. Educational Researcher, 18(1), 32-42. 9. Morrison, D. (2008) Web blog previously available at http://elearning.heacademy.ac.uk/weblogs/pathfinder/?p=87#more-87). 10. Anderson, I., Thornton H., Alltree, J., Bullen, P., Saward, G. (2009) Embedding sustainable change in learning and teaching through a local Change Academy approach, The Future of the Student Learning Experience, HEA annual conference, Manchester, 30 June to 2 July 11. Anderson, I., Bullen, P. & Thornton, H. A. (2008) CABLE - Change Academy for Blended Learning Enhancement. Making a difference: Challenges and realisations from the e-learning Benchmarking and Pathfinder Programme City University, London. 12. Anderson, I., Bullen, P., Alltree, J. & Thornton, H. (2008) CABLE an approach to embedding learning in the curricula and across the institution. Reflecting Education, 4, 30-41 13. Thornton, H. A. & Alltree, J. (2008) A Case Study of Technology supported collaborative learning. The Third Symposium on Social Learning Space: Redesigning Universities. Oxford Brookes University, Oxford. 14. Thornton, H.A. (2009) Students’ beliefs on collaborative learning impact on their choice and use of technology. The Future of the Student Learning Experience – HEA annual conference, University of Manchester, 30 June to 2 July 15. Thornton, H.A. (2009) "How students’ choose their use of technology for collaborative learning? The 4th International Blended Learning Conference, University of Hertfordshire, Hatfield. 17th and 18th June 2009. 16. Thornton, H.A. (2009) Surface and deep approaches taken by students’ to collaborative learning. Faculty Teaching and Learning Conference, University of Hertfordshire, Hatfield. 17. Thornton, H.A. (2009) How do undergraduate students use teaching for collaborative learning. Faculty Teaching and Learning Conference, University of Hertfordshire, Hatfield 18. Thornton, H.A. (2009) How do undergraduate students use online and classroom technology to support their collaborative learning for seminar presentations? Chartered Society of Physiotherapy Congress, 16 and 17th October, Liverpool 19. Thornton, H.A. (2009) How do students’ choose and use technology for collaborative learning? The Fourth International Blended Learning Conference Proceedings, University of Hertfordshire, Hatfield, University of Hertfordshire Press. 20. Thornton, H.A. (2009) Undergraduate Physiotherapy students’ choice and use of technology for collaborative presentations. EdD Thesis, Open University. 21. Thornton, H. (2011). Undergraduate students’ understanding of collaboration and the impact of this on the use of technology and knowledge construction. Poster session presented at The World Congress of Physical Therapy. Amsterdam. June 22. Suthers, D. (2006). Technology affordances for intersubjective meaning making: A research agenda for CSCL. Computer-Supported Collaborative Learning, 1, 315-337. 23. Hilliard, A., Thornton, H.A. (2008) Using Technologies to enhance classroom interactivity. Plenary session, Faculty Teaching and Learning conference, University of Hertfordshire, Hatfield. 24. Anders, A. & Thornton, H. A. (2008) Using Podcasting to develop oral skills required for physiotherapy practice. The Third International Blended Learning Conference. University Of Hertfordshire, Hatfield. 25. Anders, A. & Thornton, H. A. (2008) Using Podcasting to develop oral skills required for physiotherapy professional practice. The Third International Blended Learning Conference Proceedings, University of Hertfordshire, Hatfield, University of Hertfordshire Press, 385395. 26. Thornton H.A., Anders, A., Rickard, S. (2009) Collaborative learning using classroom and online technology – choosing and using technology to enhance learning, Festival of learning, HEA Health Science and Practice Subject Centre Conference, Walsall, March 27. Anders, A. & Thornton, H. A. (2009) Using podcasting to develop oral skills for physiotherapy practice. IN MINOCHA, S. (Ed.) A Study on the Effective Use of Social Software by Further and Higher Education in the UK to Support Student Learning and Engagement. JISC available at http://www.jisc.ac.uk/whatwedo/projects/socialsoftware08#downloads 28. Thornton, H.A., Wyer S.A. (2010) Creating a dialogue over feedback online and in the classroom, Festival of learning, Edinburgh Napier University, March 30th-31st. 29. Thornton, H.A. (2010) Getting success in group working. Faculty Teaching and Learning Conference, University of Hertfordshire, Hatfield. 30. Middleton-Green, L., Ashelford, S. (2013) using Team-based Learning in Teaching Undergraduate Pathophysiology for Nurses, HSCE, 2,(2) 31. Sadler, D.R. (1989). Formative assessment and the design of instructional systems, Instructional Science, 18, 119-144. 32. Thornton, H.A., Davis D., Beeton K.S., Murray S., Ama-boakye G. (2011) Student Assignment reflection tool (SART) –development and roll out. Faculty Teaching and Learning Conference, University of Hertfordshire, Hatfield. 33. Thornton, H., Davis, D., Beeton, K., Murray, S. (2011) “A process for enhancing student engagement with coursework feedback”. Oral presentation at RAISE Conference 2011: Engaging Students in Challenging Times, September 34. Thornton H.A., Cowderoy L., Maguire, M. (2012). Reflections on the implementation of paid Student Representative Organisers in the School of Health and Emergency Professions. RAISE Conference 2012: Student Engagement as a shared agenda: people, places, practices. Reference for applicant for Senior Fellow of the HEA: Line manager’s reference Your name: Job title: School or SBU: Email address: Please state whether or not you are a Fellow of the HEA Consideration of how the applicant demonstrates a record of sustained effectiveness in learning and teaching Referee 1 Dean of School Applicant name: Candidate 102 No Throughout the period I have worked with Candidate 102 she has continued to demonstrate effectiveness in learning and teaching at two levels. At a personal level she has consistently delivered high quality teaching as evidenced by student feedback. A particular strength is her ability to engage students in on-going interchanges throughout their period of study. This begins even before students arrive on-site where she encourages pre-course activities which have the effect of enabling effective transition to the formal learning environment. At the second level, the fact that she is an effective and successful teacher with a deep understanding of the needs of students has meant she has used her skills effectively as member of the School’s senior management team. Candidate 102 has led successfully a number of high level initiatives, for example, the development and implementation of the School’s learning, teaching and assessment strategy; on-going design and facilitation of workshops for staff and leading successfully from a strategic perspective, leading curricula reviews of programmes requiring approval by the Health and Care Professions Council and professional s bodies. Support of how the applicant applies ‘Core Knowledge’ within their practice As a conscientious teacher Candidate 102 pays due regard to research outcomes and will instigate discussion and where appropriate will seek their introduction in the School. She has championed blended learning in the School and in her own teaching. She has embraced new technologies and in particular has championed and overseen the implementation of electronic voting systems. Her deep understanding of students’ learning needs has enabled her to focus on ensuring that the student experience across all programmes is maximised, an example this is her work with the Programme Tutors Forum, a vehicle for disseminating best practice across the school. By way of working closely with students, their representatives and programme tutors enable a pro-active approach to student experience. Comments on how the applicant meets the ‘Professional Values’ There is no doubting of the professional values espoused by Candidate 102. Her commitment to students is evident from the way she engages with students on her modules. Beyond that, from her working with student representatives across the School she is seen as someone of the highest professional integrity gaining the trust of students. She is undeniably a reflective practitioner who utilises her experiences Confirmation that This is confirmed via the formal institutional appraisal process applicant has recently which consists of a main interview resulting in an agreed action plan discussed their which is reviewed after 6 months. In between there are additional professional conversations focussing on particular aspects of support for development in learning and teaching as deemed necessary. relation to teaching and/or support of student learning with you Reference for applicant for Senior Fellow of the HEA Your name: Job title: School or SBU: Email address: Please state whether or not you are a Fellow of the HEA In what capacity are you able to comment on the applicant’s professional practice Referee 3 Applicant name: Head of Department School of Health and Social Work Consideration of how the applicant demonstrates a record of sustained effectiveness in learning and teaching Candidate 102 is an excellent teacher. This is evidenced by her breadth and depth of knowledge, her ability to integrate theory with practice and use of authentic examples to illustrate application to practice. Excellence in learning and teaching is demonstrated by consistently high MFQ scores from undergraduate and post graduate students. Informal feedback from students also highlights Candidate 102’s effectiveness in enhancing their practice. For example one student commented ‘I have enjoyed getting back into learning again after so many years because (Candidate 102 ) made it fun and so relevant to the situations we are all dealing with in the world of work. Candidate 102 is also a leader in the use of technologies to extend and enrich learning within and beyond the classroom. She has been instrumental in the use of EVS in the School’s undergraduate programmes. This has enhanced the teaching teams’ understanding of gaps in the students’ knowledge and helped to deepen learning. Her role as Associate Dean Learning and Teaching means that she is responsible for strategic leadership for learning and teaching across the School. She is highly effective in undertaking this role which is acknowledged throughout the University. Candidate 102 is a strong advocate of collaborative learning, developing communities in practice and peer support for learning. This is evidenced through her own modules where students introduce themselves through a blog and undertake peer review of formative assessments. Many other modules leads within the School have implemented similar approaches as a result of Candidate 102’s leadership and direction. Much of her knowledge has been developed through her critical understanding of pedagogy and how students learn (her Ed D related to group work and the impact on student learning). She has always been innovative and is keen to evaluate new initiatives. This has been evidenced by her support for an evaluation of EVS that is being undertaken in the School this year. Candidate 102 has great integrity and demonstrates professionalism in all she does. She leads by example through her own teaching and the manner in which she influences the practice of others, through leadership and Support of how the applicant applies ‘Core Knowledge within their practice Comments on how the applicant demonstrates Candidate 102 Yes As a colleague and as a past and current member of teams for modules that Candidate 102 leads commitment to the ‘Professional Values’ support. She fully embraces the University’s graduate attributes and always develops ground rules with her students at the start of modules. This enhances their engagement with the module and ensures that appropriate behaviours are identified at the start Comment on how the applicant has supported/ supervised/mentored others in relation to learning and teaching Candidate 102 is always willing to support others and encourages them to disseminate good practice. This has been evidenced through her support for CABLE projects that have been undertaken over recent years and her mentorship of a physiotherapy lecturer to set up a Wiki. The learning from these activities spreads through informal discussions and more formal dissemination and becomes integral to practice. Candidate 102’s role as an Associate Head and now Associate Dean Learning and Teaching ensures that support and mentorship is integral to her role. Candidate 102 always has a wealth of ideas and suggestions and is always willing to help staff who need guidance in their modules whether that relates to aligning learning with assessment, undertaking group work or use of technology. She has been instrumental in bringing a diverse range of staff together in the new School of Health and Social Work to review existing policies and procedures to ensure a consistent and effective learning experience for students. Reference for applicant for Senior Fellow of the HEA (Third referee providing evidence of applicant’s influence and support) Your name: Job title: School or SBU: Email address: Please state whether or not you are a Fellow of the HEA In what capacity are you able to comment on the applicant’s professional practice Consideration of how the applicant demonstrates a record of sustained effectiveness in learning and teaching Referee 3 Senior Lecturer Health & Social Work Comment on how the applicant has supported/ supervised/mentored you in relation to learning and teaching. Candidate 102 has made herself available to me throughout my first 6 months. Providing with both support and encouragement on all areas of the university; from partaking in my CPAD training to marking my first lot of essay papers. She has also shown me the importance of keeping track of students in terms of both their engagement and also those who have needed to defer due to work/life commitments. Although, I have come into the university with an appropriate theoretical knowledge for the subject matter it quickly became clear to me that I needed a new skill set to be able to teach and support learning affectively. Candidate 102 has helped me learn a plethora of techniques and approaches and I now feel confident when I lead sessions. Candidate 102 has helped me to not only reflect and be reflexive to the student groups but to also look at my own preferences so that I can insure that the content I deliver is done so in a way that is meaningful to everyone in the room and not just me. Her years of experience have helped her to provide me with meaningful examples of how different approaches can work and in topics where I thought only class based discussion would work, she has challenged me to look at alternatives along with embracing new technologies such as wikis / blogs and videos. Comment on how the applicant impacted your practice in relation to learning and teaching. Applicant name: Candidate 102 Candidate 102 has been mentoring me in preparing content, delivering supported learning and marking since I took my first job in academia 6 months ago. Candidate 102 has been mentoring me in preparing content, delivering supported learning and marking since I took my first job in academia 6 months ago. The two modules I have been working with Candidate 102 on have been continually refined over the years and I was impressed at the way learning styles were not only blended but different assessment styles were used to allow the development of skills that could be directly applicable to the work place e.g. the use of power point slides for a service change (part of Redesigning Services for the Future – level 7) which then used the comments section underneath each slide to critically discuss an analyse the approach taken to change. These two courses are very popular and widely commissioned showing that they have a good reputation in and around London.