OFFICE OF ASSESSMENT AND ACCREDITATION GOAL ASSESSMENT REPORT: AY 2010/2011 MAJOR: MARKETING Section One: Activity Statement: MKT 253 Incorporation of Yellow Page National Competition All MKT courses received course and rubric revisions MKT 151 new text book information The second Tiffin University School of Business Poster Competition was incorporated into all Spring Marketing courses to increase student presentation, network, and research skills. Marketing student participation in Business Professionals of America. MKT 364 students planned, wrote, and presented event plans for local Seneca county businesses. MKT 353 students conducted, wrote, and presented in depth marketing research plans. MKT 151 students create and present original marketing plans Selected marketing students participated in the re-branding for Tiffin University Marketing students participated in focus groups for Tiffin University website design MKT 350 classes participated in experiential live action case studies with Lowe’s and WalMart Section Two: Describe which program goal(s) in the Major Program Plan was assessed during the academic year. Intended Outcomes 1: (D – Career Readiness – Program Specific) Marketing graduates will explain how organizations can apply the consumer behavior model to improve organizational performance. Assessment Criteria: On an exam at least 90 percent of Marketing graduates will successfully answer a test question where the graduate will list the steps in the consumer behavior model and explain how organizations apply them in their marketing activities. (MKT 252) Intended Outcomes 2: Marketing graduates will plan, create and present a marketing research project. Assessment Criteria: (D – Career Readiness – Program Specific / D – Research Skills) At least 90 percent of Marketing graduates will earn a grade of 80% or better on a marketing research project where the student plans, creates and presents to the class and faculty member using the grading criteria established by for the project. (MKT 353) Intended Outcomes 3: (D – Career Readiness – Program Specific) Marketing students will preview the environments of business prior to graduation. Assessment Criteria: Internship – students with a “B” or better. (a): Students will be able to participate in a Marketing interest group, which meets once a month during the regular semesters. Results of Outcomes Activity: 2010-2011 Met/Not Met Data Details Outcome 1 Met 100% of MKT 252 students in Fall 2010 successfully answer a test question where the graduate will list the steps in the consumer behavior model and explain how organizations apply them in their marketing activities. Outcome 2 Met 90% of MKT 353 Marketing graduates planned, created, and presented a marketing research project. Outcome 3 Met All nine Marketing Interns passed with a B or better. Section Three: Analysis and Action Plans: The 2010-2011 outcomes activities were met. Future analysis of assessment data for MKT 252 will eliminate non-marketing major student data. The marketing faculty will be reviewing the goal assessment report during the summer of 2011.