Sorting Click the box of the column without clicking the title (the cell will highlight blue) and then click the triangle icon above the column title to sort Swap Rows and Columns Use this button to swap the rows and columns of the table layout. Suppress Zeros Use this button to suppress all rows and/or columns of zeros from displaying on your report Hotel Online Analysis and Reporting Graphing You have the ability to see pie charts, simple bar, clustered bar, stacked bar, 3-D bar, and multi-line graphs. To change from data graphs, click the bar chart button at the bottom of the screen or select the popout menu button and your selected graph. Saving / Publishing / To save a report, follow these steps: Click this Save As icon at the bottom tool bar. Type a name for the report. You can also type a description (optional). Select the Location; My Folder or Travelocity Shared Views Folder Click Finish. Exporting a Report Reports or charts may be saved as .pdf (Adobe Acrobat format) , .csv files, or Excel files. Tip: Make sure to set the number of viewable rows ALL before exporting otherwise you will only get partial report when you export it. Travelocity Reports: Please contact your Travelocity Global Accounts Manager. Cognos 8.2 Quick Reference Guide for HotelVision Email: cognos.support@sabre.com Filtering Logging On Open browser Use link below https://hotelvision.sabre.com/c8/ Enter your user ID/password and click OK button. Contact your Account Manager for ID & password. Folders and Cubes HotelVision Data Analysis folder– Cubes & reports with bookings by both book date & check-in date. HotelVision Email Reports folder– Weekly and monthly reports at Company, Chain, and Property level. Hotel Booking Performance cube– Main internal cube with booking data. TVL Competitive Pricing cube – Pricing data You can filter or change information you want to view Click any of the Dimensions at the top to filter. If you see a triangle to the right of the drop down menu, you may further filter by hovering over this triangle and a submenu will appear Drilling You may drill down or up to analyze your business. Bring up the navigation menu by left-clicking in the column separation bar (circled in red). You can drilldown by clicking the button circled in blue. Likewise, drill-up by clicking the button circled in green. Expand the column (nesting the next level of detail) by clicking the button circled in orange. Nesting is done by dragging the desired element from the index view on the left over the right edge of the column to nest until the thin blue rectangle appears (circled in red). The same process can be applied to row replacement. Basic Navigation and Settings Changing Dimensions Application is browser-based so you can use Back, Forward, and other browser buttons. The Display Options sub-window is accessed via the Display Options button shown at right Viewable rows and columns can be set from the Display Options sub-window as well as the desired Display Measure Click this icon to reset all dimensions to highest level Click the single inverted triangle button to move one page down or right Click the stacked triangle button to go to the bottom or far right of the report Replacing a dimension with another dimension can be accomplished by dragging the desired replacement dimension over the column or row headers that you want to replace. When the column or row being replaced highlights blue then release the mouse. Note: The triangle/nav buttons appear if you have more columns / rows than specified Change Measures A measure is a quantifiable amount, such as booking, revenue, room night, average daily rate, room utilization, etc. Use the Measure dimension drop down menu at the top left to change the measure used in a report. Dimension Line The dimension line shows how your viewable data is being filtered For a visual map of where you are in the data, click the dimension line “buttons”. The dimension menu appears. Show Percentages You may show the measure as values or as percentages. Right-click in the upper left-hand cell and choose how you want the values displayed from the menu. Password Resets Please email cognos.support@sabre.com in order to get your password reset. Dimension Definitions – continued… Cubes Hotel Booking Performance (HBP) – This is the combined check in and book date cube. This cube will be used to track the data at a more Company and Chain level. Location: Public Folders/HotelVision Data Analysis/Hotel Booking Performance Supplier HBP Cubes’ Location: Public Folders/HotelVision Data Analysis/Hotel Booking Performance by Supplier TVL Regional Cubes – These seven cubes are to be used more for Travelocity Market managers in order to get down to the property level. Location: Public Folders/HotelVision Data Analysis/PM Regions folder TVL Competitive Pricing Cube – This is the cube which houses all the shopping data in order to analysis the price/availability of your hotels vs the competitors. Location: Public Folders/TVLG/Competitive Pricing Company Compset Cubes – There are several cubes representing the different companies which have access to this data. It allows the company to compare themselves against their competitors. Location: Public Folders/HotelVision Data Analysis/Company Compset – [Company Name] Chain Compset Cubes - There are several cubes representing the different chains which have access to this data. It allows the chain to compare themselves against their competitors. Location: Public Folders/HotelVision Data Analysis/Chain(1-8) Compset Travelocity Property Compset Cube – This cube allows you to be able to view how a property is doing against its competitors. Location: Public Folders/HotelVision Data Analysis/Travelocity Property Compset Passive Cube – This cube identifies which agencies are booking passive bookings (outside of Sabre) and provides Marketing opportunities to contact those agencies and encourage them to book more through Sabre. Location: Public Folders/HotelVision Data Analysis/Passive Archived Email Reports – This is the location that you are able to retrieve old Company and Chain Monthly/Weekly Reports. Location: Public Folders/Hotel Vision Email Reports Dimension Definitions Hotel Booking Performance 1. 2. 3. 4. 5. 6. 7. 8. Hotel Supplier- Company, Chain, Property Checkin Date – Date checking in Book Date – Date the customer made the reservation Ski Region – The regions set up for Ski Destinations Management Company – A type of company that manages different supplier’s properties Agency Location – Location of the agency that created the booking Destination – Location of the airport destination Distribution Channel – The channel which the booking was made: Travelocity, Sabre Travel Network, or Corporate Solutions 9. Distribution Type – (TVL) Allocation, TVL DC, or (TN) GDS 10. Inventory - The rate type used for the booking: Last Minute, Package, Room Only Net, Room Only Published. 11. Booking Path – This shows which booking path the booking was made through 12. Booking State – This states if the booking is cancelled or not. 13. Online/Offline – This will tell if the dimension is Online or Phone (Offline) 14. Advance Purchase Bucket – The number of days the booking was made before check-in 15. LOS Bucket – The number of days staying after check-in 16. Saturday Night Stay – This tells if the booking includes a Saturday stay. TVL Price Competitive 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. Shop Date – The date the shop occurred Origin Region – This is the airport from where the search starts from Destination Region – This is the destination airport from the search Source Site – The internal websites which are shopped Comparison Site – The external websites which are shopped Source Product Type – This is the different combination of products. Flight and Hotel, and Hotel. Comparison Product Type – This is the different combination of products. Flight and Hotel, and Hotel. LOS – Length of Stay AP – Advance Purchase Window Number of Persons Fare Type-Bulk and Pub Shop Group – This is the method of shopping which was used. CDS is consumer driven shops; SSH is forced shopping. Shop Type- This is the type of shop: cheapest shop option or exact flight match Hotel Rate Type – This tells if it is Hotel or Package Rate. LOB and Supplier – This is the lines of business and the companies under each. Measures Hotel Booking Performance 1. 2. 3. 4. 5. 6. 7. Booking Room Nights Hotel Sales ADR SALES Per Booking AVG LOS Avg Advance Booking Examples: Market Manager View – Location: Public Folders/Travelocity Shared Views/Reporting Folder/Pricing Folder TVL Price Competitive 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. Shopped Records – Total Shopped Records Source Site Rate Amt – Base Travelocity Price excluding fees Competitor Rate Amt – Base Competitor Price excluding fees Source Site Markup % - Package Effective Markup over Base Rate % Source Site Markup Amt - Package Effective Markup amount * Base Rate Source Site Base Cost Amt - Package Cost (Base Rate – Markup) Competitor Markup Amount - based on Competitor Base Price and Travelocity Cost Competitor Markup % - Markup as a % of Competitor Base Price PWR – Price Win Ratio is the % of time PCI is above .99 PLR – Price Loss Ratio is the % of time PCI is below 1.01 PCI – Price Competitive Index PTR – Price Tie Ratio is the % of time the PCI is between .99 and 1.01 Source Average Daily Rate - Base Rate divided by Guests and Length of Stay Competitor Average Daily Rate - Base Rate divided by Guests and Length of Stay PLR (Total Rate) - Loss Rate on Total Price, includes fees PWR (Total Rate) - Win Rate on Total Price, includes fees Insert Supplier Chain as row Insert Comparison Site as column Nest Measures in the columns PLR & PWR Conditional Formatting Rules Filter Source site by Travelocity and Product by HTL And Destination by Market Manager PCI Conditional Formatting Rules These are the rules that have been applied to each of these columns and the corresponding colors TIPS AND TRICKS 1. Always create your view with all your dimensions laid out like you would like to see before going down to the property level. 2. In order to get down to the property level in the Pricing cube, you will need to NEST the Supplier Dimension inside of the Market Manager Dimension then you will need EXCLUDE Zeros. 3. Try to always put the longer list of values as rows rather than columns. It is always easier to scroll down. 4. Remember to filter DISTRIBUTION CHANNEL by TRAVELOCITY if you are interested in just Travelocity data. 5. If Cognos gives you an error, always try and refresh the screen. Then if you need further assistance, email Cognos Support. 6. The Price Competitive cube has data for the past 45 days and Report date is the date the website was shopped.