Introduction to
Singapore Customs
Presented by:
Loh Fook Meng
ADG (Compliance)
Singapore Customs
We Make Trade Easy, Fair and Secure
1
Outline
• Singapore Customs – About Us
• Our Organisation
• Our Vision, Mission, Motto (VMM) and
Values
• Our Roles and Functions
• Our Customers and Partners
• Our Challenges Ahead
Singapore Customs
We Make Trade Easy, Fair and Secure
2
What is Customs?
What is Customs?
According to World Customs Organisation Glossary of
Terms:
“The Government Service which is responsible for the
administration of Customs law and the collection of
import and export duties and taxes and which also has
responsibility for the application of other laws and
regulations relating, inter alia, to the importation,
transit and exportation of goods.”
• In Singapore, Singapore Customs (SC) is separated
from the Immigration & Checkpoints Authority (ICA)
Singapore Customs
We Make Trade Easy, Fair and Secure
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Our Organisation
Singapore Customs
We Make Trade Easy, Fair and Secure
4
Re-constitution in April 2003
Trade Facilitation Div
& Statistics Audit Unit
of IE Singapore (MTI)
Singapore
Immigration and
Registration (MHA)
Customs & Excise
Department (MOF)
Trade Facilitation
 Trade Documentation
 Rules of Origin

 Immigration
 Registration
Revenue Collection
 Customs Documentation
 Customs Enforcement
 Tax Suspension Schemes
 Strategic Goods

Singapore
Customs (MOF)
Checkpoint Clearance
Travellers, Baggage
 Cargo, Vehicles

Immigration & Checkpoints
Authority (MHA)
Singapore Customs
We Make Trade Easy, Fair and Secure
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SINGAPORE CUSTOMS
ORGANISATION CHART FROM 2 AUGUST 2010
DIRECTOR-GENERAL OF SINGAPORE CUSTOMS
Mr Fong Yong Kian
Head Internal Audit
Mr Chua Liang Huat
SENIOR ASSISTANT
DIRECTOR-GENERAL
(TRADE)
Mr Lim Teck Leong
ASSISTANT DIRECTORGENERAL (TRADE)
Ms Teo Siew Lan
ASSISTANT
DIRECTOR-GENERAL
(COMPLIANCE)
Mr Loh Fook Meng
ASSISTANT
DIRECTOR-GENERAL
(CORPORATE
DEVELOPMENT)
Mrs Lam Meng Choo
ASSISTANT
DIRECTOR-GENERAL
(POLICY & PLANNING)
Mr Lee Tiow Yong
ASSISTANT
DIRECTOR-GENERAL
(CHECKPOINT &
CORPORATE SERVICES)
Mr Mok Hei Chee
ASSISTANT
DIRECTOR-GENERAL
(INTELLIGENCE &
INVESTIGATION)
Mr Lee Boon Chong
Head Finance
Mr Vincent Leong
Head Policy & Research
Ms Ooi Chia Miin
Head Checkpoint
Services &
Investigation
Ms Joyce Lim Siok Keow
Head Operations Policy
& Development
Ms Ivy Chong
Head Company
Compliance
Mr Ho Ann Chuan
Head Human Resource
Ms Shamala Dhevi
Head Planning
Ms Tan Bee Lan
Head Strategy
Mr Alvin Neo Yeow
Leong
Head Corporate
Information Technology
Ms Yeo Beng Huay
Head Operations
Management 1
Mr Aaron Cheong Loong Wei
Head Operations
Management 2
Mr Long Foo Liew
Acting Head Client
Relations
Ms Patricia Poh Pei Pei
Head Trade
Investigation
Ms Eo Boon Kian
Head Corporate
Communications
Mr Victor Seah Teck Siong
Head International
Relations
Ms Sung Pik Wan
Head Corporate
Administration
Mr K Chandran
Head Intelligence
Mr Samuel Ong Guan
Kun
Head Trade Strategy
Ms Fauziah Abdul Sani
Head Trade Security
Ms Karen Lim Shu Wen
Head Risk
Assessment
Mr Goh Yeow Meng
Head Competency
Development
Ms Sumathi d/o
Govindarajan
Head Procedures &
Systems
Mr Winston Tay Wee Hua
Head Permits
Compliance
Mr Peter Cheah Hock Lye
Head Schemes &
Licensing
Mr Teh Thiam Siong
Head Tariffs & Trade
Services
Mr David Foo Ching Yenn
Head Special
Investigation
Mr Yeo Sew Meng
Head Suppression &
Community
Engagement
Mr Wan Boon Oon
Head Prosecution
Mr S Krishnan
Our Staff Profile
Total Staff Strength (as of 31 July 2010): 796
Schemes of Service
Level of Qualification
Singapore Customs
We Make Trade Easy, Fair and Secure
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Our Parent Ministry
Departments
Statutory Boards
Singapore Customs
We Make Trade Easy, Fair and Secure
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Legislations We Administer
GST Act
Customs Act
Owned by
MOF
Free Trade
Zones Act
Owned by MFA
Chemical
Weapons
(Prohibition)
Act
Owned by MTI
Regulation
of Imports &
Exports Act
Strategic
Goods
(Control) Act
Singapore Customs
We Make Trade Easy, Fair and Secure
9
Our Operating Locations
Customs Corporate HQ is located at Revenue House.
Customs Officers are also deployed at the following places:
• Customs Operations Command (COC)
• Changi Airport Terminal 1
• Changi Airport Terminal 2
• Changi Airport Terminal 3
• Budget Terminal
• Singapore Cruise Centre
• Tanah Merah Ferry Terminal
• Tuas Checkpoint
• Woodlands Checkpoint
Singapore Customs
We Make Trade Easy, Fair and Secure
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Examples of Operating Locations
Revenue House
Tanah Merah
Ferry Terminal
Changi Airport T3
T3 Customs Duty Office
Woodlands
Checkpoint
Customs Operations
Command
T3 GST Refund (Landside)
11
Our Vision, Mission, Motto
(VMM)
Singapore Customs
We Make Trade Easy, Fair and Secure
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Our Vision, Mission and Motto
(VMM)
VISION
MISSION
Motto
A leading Customs that
advances Singapore’s
economy by assuring
the integrity of the
trading system
As the guardian of
Singapore’s trade, we
uphold our laws to build
trust to facilitate trade and
protect revenue
We make trade easy,
fair and secure
Singapore Customs
We Make Trade Easy, Fair and Secure
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Our Values
Integrity
Carrying out operations in an impartial and fair manner.
Making fair and honest decisions.
Upholding honesty and fairness in actions even when it is inconvenient to do so.
Teamwork
Putting aside personal differences to achieve the organisation’s goals.
Sharing knowledge to enhance the work of other officers or branches.
Using one’s capabilities or knowledge to help the team to achieve its goal.
Commitment
Taking the initiative to go the extra mile for customers and colleagues.
Putting the organisation’s interests or needs above self.
Going beyond job scope to ensure issues are resolved.
Dedication to seeing a task to the end.
Courage
Admitting mistakes readily and taking steps to remedy the situation.
Daring to raise controversial ideas so long as they are for the organisation’s good.
Responsiveness
Anticipating changes and picking up trends, opportunities, risks and threats quickly.
Addressing issues proactively, i.e. not waiting for someone else to take action.
Acting promptly on enquiries and requests from both internal and external customers.
Singapore Customs
We Make Trade Easy, Fair and Secure
14
Our Roles and Functions
Singapore Customs
We Make Trade Easy, Fair and Secure
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Our Roles
Our Roles
Trade
Corporate
Development
Checkpoint
Services
Policy & Planning
Corporate Services
Compliance
Intelligence &
Investigation
Our Roles
Trade
Corporate
Development
Checkpoint
Services
Policy & Planning
Corporate Services
Compliance
Intelligence &
Investigation
Trade Division
5 Branches
•
Procedures & Systems Branch
•
Tariffs & Trade Services Branch
•
Schemes & Licensing Branch
•
Client Relations Branch
•
Trade Strategy and Security Branch
Singapore Customs
We Make Trade Easy, Fair and Secure
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Single Window for Trade
•
Handling the administration of TradeNet® System, including
managing vendors and Controlling Agencies
TradeNet®
• TradeNet® - World’s 1st single-window electronic platform for trade
declaration.
• Made its debut in 1989 as the world’s first nationwide electronic
data interchange system for clearance of trade documentation. The
last major system upgrade was conducted in October 2007 (Version
4).
Singapore Customs
We Make Trade Easy, Fair and Secure
20
Single Window for Trade
From this
Air Cargo
Agents
Traders
Shipping
Agents
To this
Freight
Forwarders
Air Cargo
Agents
Traders
Shipping
Agents
Freight
Forwarders
TradeNet®
S’pore
Customs
CA5
CA1
CA3
S’pore
Customs
CA1
CA2
CA3
CA4
CA5
CA4
Singapore Customs
We Make Trade Easy, Fair and Secure
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Single Window for Trade
Singapore Customs
[incl National
Authority (CWC)]
Agri-food &
Veterinary
Authority
Singapore
Police Force
Central
Narcotics
Bureau
Singapore
Civil
Defence
Force
34 Controlling
Units
National
Environmental
Agency
Health
Sciences
Authority
InfoComm
Development
Authority of
Singapore
Ministry of
Manpower
Ministry of
Health
Singapore Customs
We Make Trade Easy, Fair and Secure
Media
Development
Authority
International
Enterprise
Singapore
Board
Single Window for Trade
Singapore Customs
[incl National
Authority (CWC)]
Agri-food &
Veterinary
Authority
Singapore
Police Force
Central
Narcotics
Bureau
 Single form
Singapore
Civil
Defence
Force
 Single submission
 Single interface
National
Environmental
Agency
 Single process
Ministry of
Manpower
Ministry of
Health
Singapore Customs
We Make Trade Easy, Fair and Secure
Media
Development
Authority
Health
Sciences
Authority
InfoComm
Development
Authority of
Singapore
International
Enterprise
Singapore
Board
Single Window for Trade
Characteristics
Previous Manual process
TradeNet® Benefit
1. Submission of
document
Via expensive dispatch
clerks/ couriers
Electronically from
comforts of office (or
home)
2. Time of submission
Within office hours
Available 24 hrs
3. Trips per controlling
agency per document
At least 2 trips or more
NO trips required
4. Copies of document
Multiple copies
Single copy
5. Turnaround time for
approval
From 4hrs to 2-7 days
Within 10 mins
6. Dutiable goods
handling
Separate documents for
customs processing
Same electronic
document routed to
customs for processing
7. Controlled goods
handling
Separate documents sent
to different controlling
agencies for processing
Same electronic doc
routed to controlling
agencies for processing
8. Customs duties
collection
By cheque and cash
Automatic bank account
deduction
9. Trade Documentation
Fee
S$10 per document
S$2.88 per application
Singapore Customs
We Make Trade Easy, Fair and Secure
Source: APEC Economies: Breaking down the barriers, Shanghai 2001 (modified)
Single Window for Trade
Current Volume & Performance
• More than 8,000 users from 2,600 subscribers
• About 30,000 declarations per day
• More than 9 million declarations annually
• Collected over S$7b duties and GST in FY2009
• 100% of customs declarations processed and approved
via TradeNet®
• 100% of the collections are made electronically
through Inter-Bank GIRO
• 90% of permits processed within 10 minutes
Singapore Customs
We Make Trade Easy, Fair and Secure
Single Window for Trade
A multi-agency initiative led by
SC, IDA and EDB.
•
A neutral and secure platform that facilitates the exchange of
information within the trade and logistics community, and with
the government
Legend:
JP – Jurong Port
TX - TradeXchange®
Singapore Customs
We Make Trade Easy, Fair and Secure
VAS – Value added Service
Providers
26
Helping Our Exporters Grow
•
Determining Rules of Origin (ROO) for preferential treatment
& providing advice on valuation and classification of goods
• Leads ASEAN customs authorities to develop the ASEAN Harmonised
Tariff Nomenclature (AHTN)
• The AHTN is a major step in facilitating trade among ASEAN countries
while forging closer economic cooperation
Singapore Customs
We Make Trade Easy, Fair and Secure
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Free Trade Agreements (FTA)
•
SC supports in negotiating the Customs Chapter of
the various FTAs.
•
SC also supports MTI in the rules of origin
negotiations.
•
These work are done to help improve the market
access of our exporters.
•
We have currently 20 FTAs in force.
•
We collaborate closely with IE Singapore to
conduct outreach to exporters to fully benefit from
FTAs.
•
In 2009, companies based in Singapore have
enjoyed more than S$700 million in tariff savings.
Singapore Customs
We Make Trade Easy, Fair and Secure
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Customs Trade Facilitation Schemes
•
Promoting and administering customs schemes
Temporary
Import
Zero GST
Warehouse
Licensed
Warehouse
Excise Factory
Apex Licence
Air Store Bond
Duty-Free
Shop
Industrial
Exemption
Factory
Scheme
Container
Freight
Warehouse
Scheme
Singapore Customs
We Make Trade Easy, Fair and Secure
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Delivering Schemes that Work
• Suspending GST - Zero GST
Warehouse Scheme
• Developing Niche Industries
– Temporary Import Scheme
• From “Multiple Licences to
One” – Apex Licence
Singapore Customs
We Make Trade Easy, Fair and Secure
Business Times, 19 August 2008
30
Securing Supply Chains
• Complex nature of today’s
trade system means that
all components of system
are dependent upon one
another for safe and
secure trade.
• The WCO SAFE Framework
of Standards secures the
movement of global trade
in a way that facilitates
the movement of that
trade.
Singapore Customs
We Make Trade Easy, Fair and Secure
Securing Supply Chains
•
National Authority for Secure Trade Partnership (STP) programme
•
STP provides companies with a framework to guide development,
implementation, monitoring and review of company's supply chain
security measures
•
Benefits include enhanced visibility, better branding, less inspection,
expedited clearance (under Mutual Recognition Arrangements)
Singapore Customs Director-General Mr Fong Yong Kian signing Mutual Recognition
Arrangements with Canada Border Services Agency and Korea Customs Service at the WCO
Council Sessions in June 2010
Singapore Customs
We Make Trade Easy, Fair and Secure
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Securing Supply Chains
APEC Trade Recovery Programme
• Endorsed by APEC leaders in Sydney in
2007, APEC Trade Recovery
Programme (TRP) establishes
principles for ensuring swift trade
restoration among APEC economies in
the immediate aftermath of a terrorist
attack on the global supply chain
• Fast trade recovery is of paramount
importance to international trade
Singapore Customs
We Make Trade Easy, Fair and Secure
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Export Control
Exercising control over trade in strategic goods
•
•
•
Security and Peace – Preconditions for trade
to flourish
Prevent proliferation of Weapon of Mass
Destruction (WMD)
Missile Technology
Control Regime
(MTCR)
(NSG)
Strategic Goods (Control) Act regulates trade
and transfer in sensitive goods and
technology
•
Adopted Full Lists of the 4 Informal Export
Control Regimes
•
Control with Facilitation – Strategic Trade
Scheme
•
National Authority for Chemical Weapons
Convention (NA, CWC)
Nuclear
Suppliers
Group
The 4 Informal
Export Control
Regimes
The
Australia
Group
(AG)
Wassenaar
Arrangement
(WA)
Singapore Customs
We Make Trade Easy, Fair and Secure
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Our Roles
Trade
Corporate
Development
Checkpoint
Services
Compliance
Intelligence &
Investigation
Policy & Planning
Corporate Services
35
Compliance Division
4 Branches
•
Permits Compliance Branch
•
Company Compliance Branch
•
Trade Investigation Branch
•
Risk Assessment Branch
Singapore Customs
We Make Trade Easy, Fair and Secure
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Compliance Framework
(2) Deterrence
through
Effective
Enforcement and
Penalties
(1) Timely
Detection of
Violations
through Risk
Management
Techniques
Customs
Compliance
Framework
(3) Education
through
Outreach
(4)
Monitoring
Compliance
Status
Singapore Customs
We Make Trade Easy, Fair and Secure
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Key Roles of Compliance Division
•
Conducting compliance checks on trade documents
•
Conducting informed audits on companies customs requirements,
and conducing stuffing and unstuffing functions
•
Conducting investigations into revenue fraud
•
Assessing the risk level of SC's external business processes and
monitoring and targeting of companies for revenue evasion
•
Setting incentives and penalties to promote voluntary compliance
•
Conducting outreach and education to enhance compliance
capability of trading community
Singapore Customs
We Make Trade Easy, Fair and Secure
38
Compliance Efforts
• In the last 2 years, there has been an increase in the
number of parallel importers (PI) and growing market
share of Motor Vehicle imports by PI.
2004
2007
2008
No. of Parallel
Importers
66
142
187
% of Total MV
Imports by Parallel
Importers
4%
20%
24%
• Suspected cases investigated and errant traders
prosecuted in court.
• Message sent to parallel importers that fraud will not
be tolerated.
Singapore Customs
We Make Trade Easy, Fair and Secure
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Errant Traders - Parallel Import of
Motor Vehicles
Straits Times – 16 Jan 2009
Singapore Customs
We Make Trade Easy, Fair and Secure
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Errant Traders - Parallel Import of
Motor Vehicles
Singapore Customs
We Make Trade Easy, Fair and Secure
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Errant Traders - Parallel Import of
Motor Vehicles
Singapore Customs
We Make Trade Easy, Fair and Secure
42
Intelligence & Investigation
Division
6 Branches
•
Operations Policy and Development Branch
•
Operations Management Branch
•
Intelligence Branch
•
Special Investigation Branch
•
Suppression & Community Engagement Branch
•
Prosecution Branch
Singapore Customs
We Make Trade Easy, Fair and Secure
43
Key Roles Of Intelligence &
Investigation Division
•
•
•
•
•
Providing intelligence support
Undertaking functions on strategic and policy issues as well as the
development of its computer application systems
Focusing on improvements to the investigation and enforcement
operations by identifying systemic lapses and recommend
corrective actions and guidance
Coordinating interdiction of IPR infringing goods at the borders
Conducting surveillance and investigations to suppress duty
evasion and syndicate smuggling
Singapore Customs
We Make Trade Easy, Fair and Secure
44
Key Roles Of Intelligence &
Investigation Division
•
Conducting analysis to identify companies suspected of
commercial fraud
•
Conducting risk review and working with stakeholder
branches to formulate strategies and implement control
measures on risk elements identified
•
Handling prosecution cases and providing legal advice on
arrest and Customs cases.
•
Driving community engagement to heighten public
education and maintain public confidence in the
enforcement of customs laws.
Singapore Customs
We Make Trade Easy, Fair and Secure
45
Contraband Cigarettes Enforcement
Incentive to smuggle due to high duty rate on cigarettes and
huge price difference compared to neighbouring countries
Marlboro retail price/pack (S$)
1.78
2.70
0.92
1.27
1.33
3.51
3.10
11.60
1.58
Singapore Customs
We Make Trade Easy, Fair and Secure
Source: Philips Morris as @ July 2008
46
Contraband Cigarettes Enforcement
Multi-pronged strategies to tackle demand and
supply side of problem:
• Closing regulatory gaps to prevent abuse of customs
procedure for smuggling
• Risk profiling to interdict smuggling via commercial
consignments
• Increased quantum of composition sums and having
tougher prosecution guidelines
• Increased resources to combat smuggling, including
engaging CISCO and leveraging on other enforcement
agencies
• Enhanced technological support for enforcement
operations
• Publicity campaign against contraband cigarettes
• New marking requirement on individual sticks of
cigarettes
Singapore Customs
We Make Trade Easy, Fair and Secure
47
Contraband Cigarettes Enforcement
Singapore Customs
We Make Trade Easy, Fair and Secure
48
Contraband Cigarettes Enforcement
Singapore Customs
We Make Trade Easy, Fair and Secure
49
Contraband Cigarettes Enforcement
Singapore Customs
We Make Trade Easy, Fair and Secure
50
Collaboration with Other Agencies
• ICA detects smuggling through checkpoints
• Joint operations and intelligence sharing with
other enforcement agencies
• Coordinate with MOM, ICA and MOE on
foreign offenders
• Coordinate with NEA, MEWR and ICA on illicit
shipments of Environmentally Hazardous
Goods
Singapore Customs
We Make Trade Easy, Fair and Secure
51
Checkpoint & Corporate Services
Division
3 Branches
•
Checkpoint Services & Investigation Branch
•
Corporate Information Technology Branch
•
Corporate Administration Branch
Singapore Customs
We Make Trade Easy, Fair and Secure
52
Key Roles Of Checkpoint & Corporate
Service Division
•
Providing essential customs services at the major
checkpoints
•
Planning and providing IT services to meet the needs
of the department and create greater value in
customs service delivery
•
Providing the functions of office administration,
facilities management and security
Singapore Customs
We Make Trade Easy, Fair and Secure
53
Efficient and Customer-centric
Checkpoint Services
•
Providing essential customs services at the major
checkpoints
• Collection of duty and GST payment from travellers.
• Facilitating tourist GST refund of over $125 million in 2009.
Singapore Customs
We Make Trade Easy, Fair and Secure
54
Our Roles
Trade
Corporate
Development
Checkpoint
Services
Policy & Planning
Corporate Services
Compliance
Intelligence &
Investigation
Policy & Planning Division
3 Branches
•
Policy & Research Branch
•
Planning Branch
•
International Relations Branch
Singapore Customs
We Make Trade Easy, Fair and Secure
56
Key Roles Of
Policy & Planning Division
•
Driving SC's strategic and corporate
planning processes and plans, and policy
formulation
•
Conducting policy reviews
•
Promoting technical cooperation to further national
interests
•
Participating in international/regional customs
meetings and Free Trade Agreement negotiations
Singapore Customs
We Make Trade Easy, Fair and Secure
57
Contributions to International Trade and
Customs Community
• Chair of APEC 09
Sub-Committee on Customs
Procedures (SCCP)
• Chair of WCO and APEC Special
Group on drafting of Trade
Recovery annex to the SAFE
Framework of Standards
• Chair of ASEAN Customs
Procedures and Trade
Facilitation Working Group
(CPTFWG)
Singapore Customs
We Make Trade Easy, Fair and Secure
58
Corporate Development Division
4 Branches

Communications Branch

Finance Branch

Human Resource Branch Corporate

Competency Development Branch
Singapore Customs
We Make Trade Easy, Fair and Secure
59
Key Roles of Corporate Development
Division
•
Managing SC’s corporate reputation and facilitating
internal and external stakeholder communications.
•
Managing SC’s monetary resources and providing
full range of financial management services
•
Attracting and retaining the best talent for SC
through implementation of effective HR practices
•
Strengthening SC staff competencies through
various competency-based specialised training
Singapore Customs
We Make Trade Easy, Fair and Secure
60
Internal Audit Branch
Internal Audit Branch
•
Evaluating the adequacy and effectiveness of
internal controls and ascertain whether policies and
guidelines are complied with.
Singapore Customs
We Make Trade Easy, Fair and Secure
61
To summarise our roles and
functions….
Singapore Customs
We Make Trade Easy, Fair and Secure
62
Summary
• Trade Facilitation and Trade Enforcement are
two sides of the same coin.
• Risk management plays an important role in
every facet of customs work.
• Concept of traffic
controls at the
highways.
Singapore Customs
We Make Trade Easy, Fair and Secure
63
Our Customers and Partners
Singapore Customs
We Make Trade Easy, Fair and Secure
64
Our Customers
Our Customers
Trading
Community
Importers/
Exporters
•
Manufacturers
Freight
Forwarders
Travelling
Community
Licensees
Arriving
Travellers
Departing
Travellers
Approx 90,000 entities registered with SC to engage
in import/export activities.
Singapore Customs
We Make Trade Easy, Fair and Secure
65
Customer Engagement
• 24X7 Call Centre (outsourced to CrimsonLogic)
• Regular dialogue sessions with traders
• Account Managers for traders under various
schemes/programmes
• Key Customers Programme
• Strategically engage and enhance service experience of key
customers through assignment of relationship managers
• Training the Trading Community:
- Customs Competency Programme for Businesses (CCPFB) and
Strategic Goods Control Programme for Businesses (SGCPFB)
Singapore Customs
We Make Trade Easy, Fair and Secure
66
Our Partners
Partners
Singapore Customs
We Make Trade Easy, Fair and Secure
67
Importance of Fostering Partnerships
• Greater rapport and understanding of each other’s needs
and challenges.
• Leveraging on each others’ resources and expertise.
• Sharing timely and reliable intelligence and information.
• Streamlining existing and/or future working procedures.
• Gathering innovative ideas and new growth opportunities
for the future.
Singapore Customs
We Make Trade Easy, Fair and Secure
68
Our Challenges Ahead
Singapore Customs
We Make Trade Easy, Fair and Secure
69
Singapore’s Success:
A World-Class Global Trade Hub
• Singapore lives by international trade since its founding in 1819.
• Trade has been and will continue to be a key pillar in Singapore’s
economy.
• In 2009, Singapore total trade
volume reached $747 billion.
• Ranked 1st in Ease of Doing Business
and Trading Across Borders by The
World Bank Report 2010.
• Overall, Singapore Customs
contributes to Singapore’s trade
growth.
Singapore Customs
We Make Trade Easy, Fair and Secure
70
Our Challenges
A Fast-Changing Landscape
• International trading
environment has
become more complex.
• Security is a world-wide
concern.
Singapore Customs
We Make Trade Easy, Fair and Secure
71
Our Challenges
• Maintaining Singapore’s international competitiveness.
• Striking a good balance between being business-friendly and
maintaining trust and integrity of our trading system.
• Collaborating with other countries to enhance trade security,
e.g. through more mutual recognition arrangements to
facilitate Singapore’s exports.
Singapore Customs
We Make Trade Easy, Fair and Secure
72
Thank you
Singapore Customs
We Make Trade Easy, Fair and Secure
73