Students Meeting for doing Internship 2/2013 October 14, 2013 – January 10, 2014 Target Groups HPM & TRM 52-53 Internship Committees June 2013 Areas of specializations Hotel Management 820-800 Practical Training II 1. 2. 3. 4. 5. 6. Front office 600 hrs * Supervisory level or Housekeeping 600 hrs * Supervisory level Sales & Marketing in HOTEL only Secretary of department head in Room Division only HR Department F&B Area (must pass the required subjects as follows: 820-301 Kitchen management and 820-302 Restaurant management) Areas of specializations Food and Beverage Management 821-800 Practical Training II 1. 2. 3. 4. 5. 6. F&B Officer or Co-ordinator Secretary of department head in F&B only Purchasing Cost Controller HR Department Quick service restaurant (Global Chain or international Franchise) Areas of specializations Convention and Event Management 822-700 Practical Training I 822-800 Practical Training II www.umbrella2007.org.uk/images/Exhibition05.jpg Areas of specializations Convention and Event Management 822-800 Practical Training II Can do the practical training in one of the organizations mentioned for 822-700 but in different areas or different organizations from academic year www.umbrella2007.org.uk/images/Exhibition05.jpg Areas of specializations Travel and Tour Management 825-700 Practical Training I 825-800 Practical Training II Areas of specializations Travel and Tour Management 825-800 Practical Training II Can do the practical training in one of the organizations mentioned for 825-700 but in different areas and different organizations from last year Areas of specializations Transportation Services Management 826-700 Practical Training I 826-800 Practical Training II Areas of specializations Transportation Services Management 826-800 Practical Training II Can do the practical training in one of the organizations mentioned for 826-700 but in different areas or different organizations from last year Challenge Issues from 1st Internship Language Working Skill Interpersonal Skill Knowledge Personal Issues Tasks Pressure @ Work Work Attitude Overseas Internship @ Singapore Internship Period: 14 October 2013 – 14 January 2014 1. Mandarin Oriental 2. W Sentosa 3. Raffles Hotel 4. St Regis Singapore 5. Regent Four Season 6. Ritz- Carlton Millenia (Housekeeping only & F&B Services) 7. Intercontinental Singapore 8. Crowne Plaza Changi Airport 9. Royal Plaza on Scotts 10. Marina Mandarin 11. Shangri- la Singapore 12. Sheraton Tower Reference: EWM Co., Ltd. Overseas Internship @ Singapore Internship Period: 14 October 2013 – 14 January 2014 1. Mandarin Oriental 2. W Singapore Sentosa Cove Hotel 3. The Ritz-Carlton Millenia Singapore “We are in progress with Conrad Centennial Hotel”. Reference: InterIsland Co., Ltd. Draft: 3 months Singapore Internship’s Calendar No. Tasks Date 1. PR the internship @ Singapore program Jun 56 2. Attend hotel presentation by Singapore agent or students from previous group Jun 56 3. Called for Application 1-5 Jul 56 4. Send all document to agent 6-7 Jul 56 5. Interview by hotels through Skype 6. Announce Interview Resulted 7. Final all document with agent and students 16-31 Aug 56 8. Attend IPC & Orientation Programs 16-20 Sep 56 9. Take A Shot Break 10. All students Departure to Singapore 11. Meeting with Agent and hotels 12. Internship Start 13. Lecturer Visit 14. Students’ attend post internship (group seminar) 15 Jul – 16 Aug 56 ” 21 Sep – 6 Oct 56 09 Oct 56 10, 11 Oct 56 14 Oct 56 – 14 Jan 56 5-10 Dec 56 21 Jan 57 Internship Calendar (IPC) No. 1. 2. 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 Details * Internship Committees Meeting & Planning for 2013 * Internship Preparation Courses * Internship Meeting with 2nd & 3rd year students * Internship @ Singapore Presentation for HPM 53-55 * Internship @ Singapore Presentation for HPM 53-55 * Career Advisory by TICA * Hotel Industries Presentation * Internship Individual counseling * Hotel Restaurant & Bar Visit * Hotel Room Division Visit 2.9 * Attitude, Service-Mind @ Work * How to Handle Stress and Pressure @ 2.10 Work 2.11 * Personality Development Trimester 2 Target Group 29-May-13 Intern Com. 19-Jun-13 All Ss 26-Jun-13 HPM 2,3,4 03-Jul-13 HPM 2,3,4 07-Aug-13 Jul - Aug Jul - Aug 3,10 Aug 13 12,16 Jun 13 All Ss HPM 2,3,4 All Ss HPM 2 HPM 3 HPM & TRM 2-4 HPM & TRM 2-4 HPM 2-4 16-Sep-13 16-Sep-13 17-Sep-13 Internship Calendar – Application Period N o. Details Trimester 2 * Internship Application Period Jul 08 - 06 1. through the system Sep 13 * Follow up for Internship 09 Aug 13 2. Application (1st) Internship Calendar – Registration * Follow up for Internship 31-Aug-13 No 3. Application (2nd) Details Trimester 2 . 1. * HPM & TRM Year 4 19-20 Aug 13 2. * HPM & TRM Year 3 21-22 Aug 13 3. * HPM & TRM Year 2 23-24 Aug 13 4. * Submission TQF 4 form 16-Sep-13 Target Group All Ss Intern Com. Intern Target Com. Group HPM & TRM 4 HPM & TRM 3 HPM & TRM 2 Intern Com. Internship Calendar – Lecturer Visiting N o. 1. 2. 3. No . Details Trimester 2 * Meeting with all lecturers to assign 11 Sep 13 visitation sites * Student visit during their Training 18 Nov - 20 Program Dec 13 Internship Calendar – Assessment * Meeting with all lecturers to 08-Jan-14 conclude visitation Details * Students hand in Internship Evaluation Forms 1. & Self-Learning Report Trimester 2 Target Group Visiting Com. Visiting Com. Visiting Com. Target Group 2. * Post Internship - Group Presentation 15 Jan 14 3. * Post Internship - Group Presentation 16-Jan-14 4. * Hand in Internship Grade * Internship Coms. meeting for 2/56 internship 5. concluded 28-Jan-14 All Ss except 4th yr HPM & TRM 52-53 HPM & TRM 54-55 Intern Com. 29-Jan-14 Intern Com. 13-17 Jan 14 Company Suggestions - June Bahtra (Phang ่ 1. Tour Operator คือ บริษท ั ทีมี Nga Tour) product เป็ นของตัวเอง ทำทัวร ์ต่ำงๆ - Phuket Island ่ ซึงเหมำะสำหร ับนักศึกษำปี 1 และ ปี ่ กศึกษำจะได้เรียนรู ้ กำรทำ Hopper (Phang Nga 2 โดยทีนั Tour, Phi Phi Tour) ้ ได้อย่ำงถีถ้ ่ วน ทัวร ์นันๆ - Siam Safari (Elephant Tour Operator ในภู เก็ต มี - Phang Nga Eco (Phang riding tour) Nga Tour, Phi Phi Tour) - Island Safari (Elephant riding tour & Phang - Andaman Wave Master (Phi Phi Tour) Nga tour) - Andaman Leisure (Phang -Phuket ATV Tour Nga Tour, Phi Phi Tour) -John Gray Sea Canoe - Phuket Adventure (Phang ((Phang Nga Tour) -Old Phuket Tour Nga Tour, Phi Phi Tour) Reference: P”Ya - HTM Clas Company Suggestions 2.1 Travel Service Company (inbound) บริษท ั ้ ่ พวกนี จะเน้ นเรืองท ำ airport transfer และจะขำยทัวร ์ให้ Tour operator เหมำะสำหร ับนักศึกษำ ้ ปี 2 บริษท ั ประเภทนี มี ้ ่ นอกเหนื อ จำกนี ก็ ม บ ี ริ ษ ท ั ที -Tour East -Destination Asia ทำ ticketing เช่น Phuket Jet tour หรือ Phuket Sea -World Travel service ่ ำทัง้ ticketing Tour ที ท -Hotelbed ่ แ ล ะ ท ำ ทั ว ร ใ ์ ห้ ล ู ก ค้ ำ ที -Asian Trails เดินทำงมำกับ cruise Reference: P”Ya - HTM Class40 -Asia World 2.2 DMC for MICE ้ บริษท ั กลุ่มนี จะไม่ เน้น กำรขำยทัวร ์ให้ Travel agent แต่จะทำโปรแกรม ตำมควำมต้องกำรของ ลู กค้ำ เหมำะสำหร ับ นักศึกษำปี 3 และ ปี 4 ้ บริษท ั ประเภทนี มี -Oriental Leisure / Oriental Events -Phuket Heritage -BIC Company Suggestions นอกเหนื อจำกนี ้ ก็ ม ี บริษ ัท ที่ ท ำ ticketing เช่น Phuket Jet tour หรือ Phuket Sea ่ ำทัง้ Tour ทีท Reference:ท P”Yaำทั - HTM ว Class40 ticketing และ ร์ กลุ่ม Mice กลุ่ม Tour Operator1. Phuket heritage 1. Tour East 2. Oriental leisure 2. World travel กลุ่ม Shore service Excursion 3. Hotel beds – 1. Sea tour Pacific World กลุ่ม Excursion 4. Destination Asia 1. Siam Safari 5. Asia world 2. Asian Oasis 6. Asian trial 3. Andaman wave 7. Asia sensation master 8. Phuket venture 4. Andavaree Reference: P’Pond – Sarawoot HTM 42 Tour 1. Sun Series (Hong Kong, Taiwan) Company 2. Asia World Enterprise (Europe, UK,USA,AUS,RUS), @ BKK 3. Go vacation (Worldwide), 4. CBS (Worldwide, Middle east, Spain, Russia, Japan, China, Korea), 5. Talisman Travel Co., Ltd (Worldwide, Russian, Middle East, Europe) 6. Fargo Travel (Russian) 7. NS Travel & Tours (หนุ่มสาว ทัวร์ Europe, Spain, Belgium, Norway, Germany, France) 8. Discovery Holidays Co., Ltd (Worldwide, Russian, Middle East, China) Reference: P’May HTM-42 Hotel Recommendation by Tripadvisor Patong Kata Karon Rawai Panwa Holiday Inn Resort Phuket The Baray Villa Pacific Club Resort Phu NaNa Boutique Hotel Kantary Bay, Phuket The Senses Resort The Shore at Katathani CC's Hideaway Serenity Resort & Residences Phuket Sri Panwa Phuket Avista Hideaway Resort & Spa Mom Tri's Villa Royale Mandarava Resort and Spa The Vijitt Resort Phuket Regent Phuket Cape Panwa The Nap Patong Boomerang Village Resort Simplitel Hotel Friendship Beach Waterfront Resort Radisson Blu Plaza Resort Phuket Panwa Beach Amari Coral Beach Phuket Avista Phuket Resort & Spa Centara Villas Phuket Monaburi Boutique Resort By The Sea Patong Kata Karon La Flora Resort Patong Katathani Phuket Beach Resort Moevenpick Resort and Spa Karon Beach Phuket Holiday Inn Express Phuket Patong Beach Central Malisa Villa Suites Centara Grand Beach Resort Phuket Banthai Beach Resort & Spa Le Meridien Phuket Beach Resort Novotel Phuket Hilton Phuket Arcadia Resort & Spa Millennium Resort Patong Phuket Mai Khao Surin Thalang Cherngtalay Trisara Phuket Outrigger Laguna Phuket Beach Resort Chalong Renaissance Phuket Resort & Spa Pen Villa Hotel Marriott's Phuket Beach Club DoubleTree Resort Outrigger Laguna The Pavilions by Hilton, Phuket- Phuket Beach Phuket Surin Beach Resort, Villa Zolitude Resort and Spa Anantara Phuket Villas, Baan Chayna Twinpalms Phuket Dusit Thani Laguna Phuket Palm Garden Resort Phuket SALA Phuket Resort & Spa BEST WESTERN Premier Bangtao Beach Resort & Spa The Chava Resort Surin Sweet Hotel Ao Chalong Villa & Spa JW Marriott Phuket Resort & Spa Surintra Banyan Tree Phuket Holiday Inn Phuket Mai Khao Beach Resort The Pavilions Phuket, Ayara Hilltops Resort and Spa Rising Sun Residence Kamala Others Khao Lak Samui Krabi Andara Resort and Villas The Naka Island a Luxury Collection Resort And Spa JW Marriott Khao Lak Resort & Spa Four Seasons Resort Koh Samui The Tubkaak Krabi Boutique Resort, Royal Embassy Resort & Spa Westin Siray Bay Chongfah Beach Resort SALA Samui Resort And Spa Phulay Bay, A Ritz Carlton Reserve Paresa Khao Lak Riverside Resort & Spa Banyan Tree Samui Rayavadee Resort, Cape Sienna Hotel & Villas Khao Lak Riverside Resort & Spa Conrad Koh Samui Resort & Spa Sheraton Krabi Beach Resort Swissotel Resort Phuket Casa de La Flora Santiburi Golf, Resort & Spa, Mercure Krabi Deevana, Novotel Phuket Kamala Beach La Flora Resort & Spa W Retreat Koh Samui Centara Grand Beach Resort & Villas The Naka Phuket The Sands Khao Lak by Katathani Vana Belle, A Luxury Collection Resort, Koh Samui The Sands Khao Lak by Katathani Anantara Bophut Resort & Spa InterContinental Samui Baan Taling Ngam Resort Evaluation Criteria Criteria Given % Evaluate by Workplace 45% • Head of department 15% • Immediate supervisor 30% Evaluate by Faculty 55% • Preparation Courses 15% • Individual Report (4th year students) 15% • Visiting by Lecturer 10% • Group Presentation (4th year) 15% Grading criteria 80-100 75-79 A B+ 70-74 B 65-69 C+ 60-64 55-59 C D+ 50-54 D 0-49 E TOEIC Score Last day for hand in TOEIC scores for degree completion 2/2556 3 March 2014 Chantira Kongkawong (K.Kade ) Internship Office 076-276-179 (Building 7, 2nd floor) Aj. Chainun Chaiyasain (Aj.Tan) 076-276-830 or 084-0655784 Asst. Prof. Dr. Aree Tirasatayapitak (Aj. Kwan), 076-276846 Aj. Sumattaya Thammajak (Aj. Nong), 076-276-849 Aj. Surarak Wichupankul (Aj. Dao) , 076-276-850 E-mail: fht.intern@gmail.com Facebook: FHT Internship