(SMS): POA/DOA experience - Civil Aviation Authority

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CAA / Industry Part145 Airworthiness Seminar
28th October 2015
Safety Management System (SMS): POA/DOA experience
David Wyatt CEng MRAeS
Head of Airworthiness (DOA)
SMS: POA/DOA experience
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Introduction to Gama’s POA/DOA
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Drivers for Gama’s POA/DOA
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SMS definitions and terminology
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SMS working documents
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SMS costs and benefits
2
Gama Aviation PLC
Global private aviation services company
Headquarters: Farnborough, UK
Business activities:
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Charter
Management
Aviation Software
Maintenance
POA/DOA
• Facts and figures
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5 continents
40+ global locations
140+ aircraft
1500+ people
3
Gama Aviation PLC
Global private aviation services company
Headquarters: Farnborough, UK
Business activities:
•
•
•
•
•
Charter
Management
Aviation Software
Maintenance
POA/DOA
• Facts and figures
•
•
•
•
5 continents
40+ global locations
140+ aircraft
1500+ people
4
Gama Aviation (Engineering) Ltd
Part 21 POA/DOA
Fairoaks Airport, Surrey UK
• 5000 m2
• Hangars, workshops and offices
• 50+ staff
5
GAEL approvals
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EASA Part 21(G) POA
EASA Part 21 (J) DOA
EASA Part 145
EASA Part M CAMO
MAA DAOS
ISO 9001 (BSI)
FAA Repair station
Government of Bermuda aircraft maintenance
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GAEL approvals
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•
•
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EASA Part 21(G) POA
EASA Part 21 (J) DOA
EASA Part 145
EASA Part M CAMO
MAA DAOS ….driver for SMS
ISO 9001 (BSI)
FAA Repair station
Government of Bermuda aircraft maintenance
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SMS drivers for Part 21
ICAO Annex 19 requirement.....
• EASA, CAA, FAA, ........Rest of World
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EASA RMT 0262, 0611, 0550 & 0612
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Phased programme: RMT, NPA, CRD etc
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SMS drivers for Gama’s DOA
MAA* requirement
• DAOS* (Gama DOA now fully approved)
• DOA assessment (May 2012); “please explain your...”
• Safety policy?
• Hazard log?
• Top five risks?
• Safety culture????? = Major audit finding
*Military Aviation Authority, Design Approval Organization Scheme
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Definitions and terminology
1. Safety
2. Accidents
3. Incidents
4. Reactive QA system
5. Proactive SMS
6. Accident Pyramid
7. Safety culture
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SMS in simple terms.....
1. Safety
2. Accidents
3. Incidents
4. Reactive QA system: what went wrong?
5. Proactive SMS: what could go wrong?
6. Accident Pyramid
7. Safety culture
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“Safety”
• CAA: “Safety is no accident”
• EASA: “Your safety is our mission”
• MAA: “Air Safety is the state of freedom from
unacceptable risk of injury to persons, or damage,
throughout the life cycle of military air systems”.
• ICAO: “The state in which the risk of harm to persons or
property is reduced to, and maintained at or below, an
acceptable level through a continuing process of hazard
identification and risk management”.
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Accident
An undesired event, leading to harm or loss to:
• Property
• Environment
• Business
• People
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Incidents & occurrences
Incident: where an accident nearly occurred
Occurrence: something that could lead to an incident
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Accident pyramid
Accidents and incidents are outcomes…
...arising from occurrences
Accidents
Incidents
Occurrences
1
30
300
Accidents result from incidents and occurrences
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Reactive QA system
• What went wrong?
• Establish the root cause
• Could something like this happen again?
• Develop preventative action
• Blame/ punitive action
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Reactive QA system
Hindsight…
“....an accident waiting to happen...”
“…I could see that happening here…”
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Proactive SMS
• Flying is not inherently safe, but ..........
• .........needs to be as safe as reasonably practical
• Risk likelihood vs. severity
• Chain of events will lead to accidents
• Incidents are precursors of accidents
• Safety culture
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Safety culture
• Applies to all personnel and all activities of an organization
• Integrated in the organisation’s existing management system
• “See something/ say something”
• Collect and manage data
• Promote safety
• “Just” culture
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GAEL SMS documents
• Management System Manual (company)
• Occurrence report and log (company)
• Key performance indicators (company)
• Error management log (design)
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Hazard and error logs
ICAO 9859 strategies for a safety culture
• Trying to find trouble
 Not just waiting for it to show up
• Predictive safety data capture systems
 Aggressively seek safety information
 May be indicative of emerging safety risks
 Derived from a variety of sources
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SMS software tools
Commercially available software tools that automate:
• Hazard reporting
• Risk management processes
• Safety promotion activities
• .... and much more
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Costs and benefits
Costs of collecting/ managing data offset by reduction in
costs caused by harm or loss to:
• Business: reputation, lost customer(s), warranty claims
• People: person injured = loss of earnings, overtime etc
• Property: repairs, insurance claims
• Environment: fines
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My final SMS messages..........
SMS culture = Proactive (≠ reactive)
SMS = “System of systems”
SMS = Business tool (≠ another layer of regulation)
David Wyatt CEng MRAeS
Head of Airworthiness (DOA)
Gama Aviation (Engineering) Ltd
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