Chapter 5 Dentistry and the Law Copyright 2003, Elsevier Science (USA) All rights reserved. No part of this product may be reproduced or transmitted in any form or by any means, electronic or mechanical, including input into or storage in any information system, without permission in writing from the publisher. PowerPoint® presentation slides may be displayed and may be reproduced in print form for instructional purposes only, provided a proper copyright notice appears on the last page of each print-out. Produced in the United States of America ISBN 0-7216-9770-4 Introduction Every profession has interaction with the law. It is important for the dental assistant to understand the law as it relates to dental assisting and the practice of dentistry. Regulations regarding dental assistants vary greatly from state to state, and the roles and the responsibilities of the dental assistant also vary from state to state. Copyright 2003, Elsevier Science (USA). All rights reserved. State Dental Practice Act The primary purpose is to protect the public from incompetent practitioners. The Dental Practice Act specifies the legal requirements for the practice of dentistry within each state. An administrative board, usually called the Board of Dentistry, interprets and implements state regulations. Copyright 2003, Elsevier Science (USA). All rights reserved. Included in the Dental Practice Act Requirements for licensure Grounds for revocation and/or suspension Requirements for continuing education Duties delegated to auxiliaries Infection control regulations Requirements for persons exposing dental radiographs Copyright 2003, Elsevier Science (USA). All rights reserved. State Board of Dentistry The members of the state Board of Dentistry (also referred to in some states as the Dental Board) are usually appointed by the governor of the state. Some states require representation from dental hygienists, dental assistants, and consumers. The Board adopts rules and regulations that define, interpret, and implement the intent of the Dental Practice Act. The Board also regulates and enforces the laws of practice for dentistry within the state. Copyright 2003, Elsevier Science (USA). All rights reserved. Licensure The purpose of licensure is to protect the public from unqualified or incompetent practitioners. The requirements for licensure vary from state to state, but dentists and dental hygienists must be licensed by the state in which they practice. It is very important to understand the requirements for practice in your state. In every state, anyone who practices dentistry without a license is guilty of an illegal act. Copyright 2003, Elsevier Science (USA). All rights reserved. Expanded Functions Expanded functions are specific intraoral functions that are delegated to qualified dental auxiliaries who have increased skill and training. When these functions are included in the Dental Practice Act, the dentist may delegate them to the dental assistant. Some states require additional education, certification, or registration to perform these functions. Copyright 2003, Elsevier Science (USA). All rights reserved. Doctrine of Respondeat Superior Respondeat Superior means that the employer is responsible for any harm caused by the actions of the employee while the employee is carrying out the business of the employer. In a dental practice, this means that the patient may sue the dentist for an error committed by the dental assistant. However, the employee is also responsible for his or her own actions, and the injured patient may also file suit against the dental assistant. Copyright 2003, Elsevier Science (USA). All rights reserved. Patient of Record A patient of record is an individual who has been examined and diagnosed by a licensed dentist and has had the treatment planned by the dentist. Copyright 2003, Elsevier Science (USA). All rights reserved. Types of Supervision: Direct Direct supervision generally means that the dentist has delegated a specific procedure to be performed for a patient of record by a legally qualified dental auxiliary. The dentist must examine the patient before delegating the procedure and again when the procedure is complete. The dentist must be physically present in the office at the time the procedures are being performed. Copyright 2003, Elsevier Science (USA). All rights reserved. Types of Supervision: General General supervision (indirect supervision) generally means that the dentist has authorized and delegated specific procedures that may be performed by a legally qualified dental auxiliary for a patient of record. Exposing radiographs and recementing a temporary crown that has become dislodged are examples of functions that are often delegated under general supervision. The dentist need not be physically present in the office at the time the procedures are being performed. Copyright 2003, Elsevier Science (USA). All rights reserved. Unlicensed Practice of Dentistry A dental assistant may legally perform only those functions that have been delegated under the dental practice act of the state. Performing procedures that are not legal is practicing dentistry without a license and this is a criminal act. Ignorance of the dental practice act is no excuse for illegally practicing dentistry. This means that if the dentist asks you to perform an expanded function that is not legal in your state, and you choose to do so, you are committing a criminal act. Copyright 2003, Elsevier Science (USA). All rights reserved. Dentist’s Responsibility to the Patient Duty of care • Licensed. • Use reasonable skill, care, and judgment. • Use standard drugs, materials, and techniques. Abandonment The dentist may refuse to treat a patient; however, this action must not be based on the patient’s race, color, or creed. Copyright 2003, Elsevier Science (USA). All rights reserved. Patient’s Responsibilities The patient is legally required to pay a reasonable and agreed-upon fee for services. The patient is expected to cooperate and to follow instructions regarding treatment and home care. Copyright 2003, Elsevier Science (USA). All rights reserved. Categories of Law Criminal Law • Felony • Misdemeanor • Infraction Civil Law • Contract law • Administrative law Copyright 2003, Elsevier Science (USA). All rights reserved. Contract Law Expressed contracts Implied contracts: Most dental contracts are implied contracts. For example, if a patient comes to the dentist with a toothache and allows the dentist to examine him, it is implied that he wants treatment. Copyright 2003, Elsevier Science (USA). All rights reserved. Torts A tort is a wrongful act that results in injury to one person by another. It may be done accidentally (negligence) or intentionally. Example: A dental assistant mounted x-rays on the wrong side of the mount. The dentist noticed the error and turned the films over, and no harm was done to the patient. No tort occurred. However, if the dentist did not notice the error and extracted the tooth on the wrong side of the mouth because of the error in film mounting, a tort did occur. Copyright 2003, Elsevier Science (USA). All rights reserved. Malpractice: the Four Ds There are four conditions, sometimes called the “Four Ds” that must all be present for a malpractice lawsuit to be successful. • Duty: There must be a dentist/patient relationship to establish the duty. • Derelict: Negligence occurred as a result of not meeting the standard of care. • Direct Cause: The negligent act was the direct cause of the injury. • Damages: May include pain and suffering, loss of income, medical bills, and so on. Copyright 2003, Elsevier Science (USA). All rights reserved. Types of Malpractice Act of omission (Example: A dentist failed to diagnose periodontal disease because he did not take x-rays or do a periodontal probing.) Act of commission (Example: A dentist administered 15 cartridges of a local anesthetic to a very small child, and a serious overdose resulted in the death of the child.) Copyright 2003, Elsevier Science (USA). All rights reserved. Risk Management The major areas of risk management (prevention of lawsuits) involve maintaining accurate and complete records, gaining informed consent, and doing everything possible to maintain the highest standards of clinical excellence. Legal authorities have noted that the primary factor in avoiding legal problems with patients is maintaining a climate of good rapport and open communication with all patients. Copyright 2003, Elsevier Science (USA). All rights reserved. Avoiding Malpractice Suits Prevention and good communication with the patient are the best defenses against malpractice. Patients are less likely to initiate a lawsuit when they have a clear understanding of: • What is the planned treatment? • What are the reasonable results? • What are the potential complications? • What are the patients’ financial obligations? Copyright 2003, Elsevier Science (USA). All rights reserved. Res Gestae: “Part of the Action” The dental assistant must never make critical remarks about dental treatment rendered by his or her employer or any other dentist. Statements made spontaneously by anyone (including the dental assistant) at the time of an alleged negligent act are admissible as evidence and may be damaging to the dentist and dental assistant in a court of law. Copyright 2003, Elsevier Science (USA). All rights reserved. Types of Patient Consent Implied consent • Provided the patient has the ability to give it, implied consent is given when the patient agrees to treatment, or at least does not object. Implied consent is a less reliable form of consent in a court of law should there be a malpractice suit. Written consent • Written consent is a preferred means of obtaining and documenting the patient’s consent and understanding of the procedure. Copyright 2003, Elsevier Science (USA). All rights reserved. Guidelines for Informed Consent To assist the patient in making an informed decision about having the proposed treatment, the dentist should explain: • The nature of the proposed treatment. • The benefits of the proposed treatment, and the consequences of not having the proposed treatment. • The most common and severe risks associated with the proposed treatment. • Reasonable alternatives to the proposed treatment, including the risks and benefits of each. Copyright 2003, Elsevier Science (USA). All rights reserved. Informed Refusal If a patient refuses the proposed treatment, the dentist must inform the patient about the likely consequences and obtain the patient’s informed refusal. An informed refusal does not release the dentist from the responsibility of providing the standard of care. A patient may not consent to substandard care, nor may the dentist ethically or legally agree to provide it. Copyright 2003, Elsevier Science (USA). All rights reserved. Informed Consent for Minors For minor children, the parent, custodial parent, or legal guardian must give consent. Where parents live separately, the child’s personal information form should indicate which parent is the custodial parent. Where separated parents share custody, the child’s record should contain letters from each providing consent and authorization to treat. Copyright 2003, Elsevier Science (USA). All rights reserved. When Written Consent Is Required If new drugs are to be used. If experimentation or clinical testing is involved. If a patient’s identifiable photograph is used. If minor children are treated in a public program. If the treatment takes more than 1 year to complete. Copyright 2003, Elsevier Science (USA). All rights reserved. Referral The dentist will usually refer a patient who has an unusual case, or those beyond his or her scope of training, to a specialist. The dentist must inform the patient that the services needed cannot be properly performed in the office. Whenever possible, the dentist should assist the patient in finding an appropriate specialist. Copyright 2003, Elsevier Science (USA). All rights reserved. When a Patient Refuses Treatment A record of all broken and/or cancelled appointments must also be noted in the patient’s chart. If the patient discontinues treatment, the records should indicate this decision and the reason given for it. This information can be useful in documenting contributory negligence. Such documentation helps protect the practice from legal recourse should a patient claim negligence against the dentist. Copyright 2003, Elsevier Science (USA). All rights reserved. Patient Clinic Records These records are important legal documents that must be protected and handled with care. All examination records, diagnoses, radiographs, consent forms, updated medical histories, copies of medical and laboratory prescriptions, and correspondence to or about a patient are filed together in the patient’s folder. Financial information is not included in the patient’s chart. Copyright 2003, Elsevier Science (USA). All rights reserved. Ownership of Dental Records The dentist technically “owns” all patient records and radiographs. Patients have the right to access (review) and retrieve (remove) their records and radiographs. Original records and radiographs are never allowed to leave the practice without the dentist’s permission. In most situations, duplicate radiographs and a photocopy of the record will satisfy the patient’s needs. Copyright 2003, Elsevier Science (USA). All rights reserved. Reporting Abuse and Neglect In many states, dental personnel are required by law to report known or suspected cases of child abuse. The primary intent of reporting is to protect the child. It is equally important to provide help for the parents. Dental personnel are in a good position to identify signs of abuse of their child patients. Reported cases of child abuse and neglect are rising at an alarming rate all over the country. Copyright 2003, Elsevier Science (USA). All rights reserved. What Is Child Abuse? Child abuse is legally defined as any act of omission or commission that endangers or impairs a child’s physical or emotional health and development. These acts include the following: • Physical abuse and corporal punishment resulting in an injury • Emotional abuse • Emotional deprivation • Physical neglect and/or inadequate supervision • Sexual abuse and exploitation Copyright 2003, Elsevier Science (USA). All rights reserved. Immunity In those states that legally require reporting suspected child abuse, immunity is granted from criminal or civil liability for reporting as required. This means that you cannot be sued for reporting your suspicions in order to protect a child. Copyright 2003, Elsevier Science (USA). All rights reserved.