Pricing the Product Chapter Objectives • importance of pricing • monetary & non-monetary forms of pricing • pricing objectives for planning pricing strategies 2 Chapter Objectives • using costs, demands, and revenue to make pricing decisions • environmental factors affecting pricing strategies 3 Chapter Objectives • key pricing strategies • pricing tactics for single products multiple products, pricing on the Internet 4 Chapter Objectives • Internet pricing strategies • Psychological aspects of pricing • Legal aspects of pricing • ethical aspects of pricing 5 “Yes, but what does it cost?” • Price: the assignment of value, or the amount the consumer must exchange • to receive the offering • Offerings: Money, goods, services, favors, votes, anything else that has value to the other party 6 Figure 11.1: Steps in Price Planning 7 Step 1: Develop Pricing Objectives • • • • • Sales or market share objectives Profit objectives Competitive effect objectives Customer satisfaction objectives Image enhancement objectives ROLLS-ROYCE 8 Step 2 Estimate demand Step 2: Estimate Demand • Demand: • customers’ desires for a product • How much of a product are customers willing to buy as its price goes up or down? 10 Demand Curves • Law of demand: as price goes up, quantity demanded goes down. • For prestige products, a price increase may actually result in an increase in quantity demanded. 11 Shifts in Demand Curve 1. Changes in marketing strategy (improved product, new advertising) or 2. non-marketing activities can cause upward or downward shifts in demand. At a given price, demand is greater or less than before the shift. 12 Estimating Demand • Marketers predict total demand by estimating potential buyers for a product, then multiplying number of buyers times • average amount of each buyer’s purchase. • Then they predict what the company’s share of the total market will be. 13 Elastic Demand • A change in price results • in a substantial change in quantity demanded. If price is increased, revenues decrease, and vice-versa. Non-necessities (pizza) generate elastic demand. Availability of close substitute products facilitates elastic demand. 14 Inelastic Demand • A change in price • has little or no effect on quantity demanded. If price is increased, revenues increase. The demand for necessities • (food and electricity) • is generally inelastic. 15 Cross-elasticity of Demand • Changes in prices of other products affect a product’s demand. Products are substitutes: • increase in price of one will increase demand for other (bananas vs. strawberries). One product is essential for use of second: • increase in price of one decreases demand for other (increasing price of gas lowers demand for tires). 16 Step 3 Determine costs Step 3: Determine Costs • Variable costs: • costs of production that are tied to and vary depending on the number of units produced. Average variable costs may change • as the number of products produced changes. 18 Step 3: Determine Costs • Fixed costs: • costs of production that don’t change with number of units produced Rent, cost of owning/maintaining factory, utilities, equipment, fixed salaries of firm’s executives 19 Step 3: Determine Costs • Fixed costs: Average fixed cost: fixed cost per unit (total fixed costs divided by number of units produced) will decrease as number of units produced increases. 20 Step 3: Determine Costs (cont’d) • Total costs: • total of fixed costs & • variable costs for a set number of units produced. 21 Break-Even Analysis • the number of units a firm must produce and sell at a given price to cover all its costs. • Break-even point: point at which a firm doesn’t lose any money and doesn’t make any profit. Song Airlines Video 22 Break-Even Analysis (cont’d) • Break-even point (in units) • = (total fixed costs) • divided by (contribution per unit) Contribution per unit: • the difference between the price the firm charges for a product & the variable costs 23 Break-Even Analysis (cont’d) • Break-even point (in dollars) • = (total fixed costs) • divided by [1 - (variable cost per unit divided by price)] 24 Marginal Analysis • A method that uses • cost and demand • to identify the price • that will maximize profits. 25 Marginal Analysis • Marginal cost: increase in total costs from producing one additional unit of a product • Marginal revenue: increase in total income or revenue from selling one additional unit of a product (decreases with each additional unit sold) • Profit is maximized where marginal cost is exactly equal to marginal revenue. 26 Step 4: Evaluate the Pricing Environment Step 4: Evaluate the Pricing Environment • The economy Broad economic trends Recessions, Inflation • The competition • Consumer trends 28 Step 5: Choose a Price Strategy Step 5: Choose a Price Strategy • Pricing strategies based on cost Simple to calculate and relatively risk free Cost-plus pricing: total all product costs and add markup 30 Step 5: Choose a Price Strategy (cont’d) • Pricing strategies based on demand Based on estimate of quantity a firm can sell at different prices PRICELINE.COM 31 Step 5: Choose a Price Strategy (cont’d) • Pricing strategies based on demand Target costing: • identify quality and functionality –customers need and • price they’re willing to pay –before designing product. PRICELINE.COM 32 Step 5: Choose a Price Strategy (cont’d) • Pricing strategies based on demand Yield management pricing: • charge different prices • to different customers • to manage capacity PRICELINE.COM 33 Step 5: Choose a Price Strategy (cont’d) • Pricing strategies based on the competition Pricing near, at, above, or below the competition Price leadership strategy: • industry giant announces price, and • competitors get in line • or drop out 34 Step 5: Choose a Price Strategy (cont’d) • Pricing strategies based on customers’ needs Value pricing or everyday low pricing (EDLP): • pricing strategy in which a firm sets prices • that provide ultimate value to customers. 35 Step 5: Choose a Price Strategy (cont’d) • New-product pricing Skimming price: a very high premium price HP FINANCIAL CALCULATORS 36 Step 5: Choose a Price Strategy (cont’d) • New-product pricing Penetration pricing: a very low price to encourage more customers to purchase HP FINANCIAL CALCULATORS 37 Step 5: Choose a Price Strategy (cont’d) • New-product pricing Trial pricing: low price for a limited period of time HP FINANCIAL CALCULATORS 38 Step 6: Develop Pricing Tactics Step 6: Develop Pricing Tactics • Pricing for individual products Two-part pricing: offering two separate types of payments to purchase the product 40 Step 6: Develop Pricing Tactics • Pricing for individual products Payment pricing: breaking total price into smaller amounts payable over time 41 Step 6: Develop Pricing Tactics (cont’d) • Pricing for multiple products Price bundling: selling two or more goods or services as a single package for one price 42 Step 6: Develop Pricing Tactics (cont’d) • Pricing for multiple products Captive pricing: pricing two products that work only when used together 43 Step 6: Develop Pricing Tactics (cont’d) • Distribution-based pricing F.O.B. (free on board) origin pricing F.O.B delivered pricing Basing-point pricing Uniform delivered pricing Freight absorption pricing 44 Step 6: Develop Pricing Tactics (cont’d) • Discounting for channel members List price (suggested retail price): • price that manufacturer sets • as appropriate • for end consumer to pay 45 Step 6: Develop Pricing Tactics (cont’d) • Discounting for channel members Trade or functional discounts: set percentage discounts • off list price for each channel level 46 Step 6: Develop Pricing Tactics (cont’d) • Discounting for channel members Quantity discounts: reduced prices for purchases of larger quantities 47 Step 6: Develop Pricing Tactics (cont’d) • Discounting for channel members Cash discounts: enticements to customers to pay bills quickly (2% 10 days, net 30 days) (2/10 net 30) 48 Step 6: Develop Pricing Tactics (cont’d) • Discounting for channel members Seasonal discounts: price reductions offered during certain times of year 49 Other pricing issues Pricing and Electronic Commerce • Dynamic pricing strategies: • seller easily adjusts price • to meet changes in marketplace. CHEAPTICKETS.COM 51 Pricing and Electronic Commerce • Dynamic pricing strategies:. Cost of changing prices on Internet is practically zero. Firms can respond quickly and frequently to changes in costs, supply, and/or demand. CHEAPTICKETS.COM 52 Pricing and Electronic Commerce • Online auctions (eBay.com) E-commerce allows shoppers to purchase products through online bidding. 53 Pricing and Electronic Commerce (cont’d) • Pricing advantages for online shoppers Consumers gain control. Search engines and “shopbots” • make customers more price-sensitive. Consumers have more negotiating power. 54 Psychological Issues in Pricing • Buyer’s pricing expectation Internal reference price: consumers use a price/price range to evaluate product’s cost. • Assimilation effect • Contrast effect 55 Psychological Issues in Pricing • Buyer’s pricing expectation Price/quality inferences: • consumers assume higher-priced product • has higher quality. 56 Psychological Pricing Strategies • Odd-even pricing: prices ending in 99 rather than 00 lead to increased sales. • Price lining: items in a product line sell at different price points. 57 Legal and Ethical Considerations • Deceptive pricing practices Going-out-of-business sale Bait-and-switch 58 Legal and Ethical Considerations • Unfair sales acts Loss-leader pricing Unfair sales acts • Illegal business-to-business (B2B) price discrimination 59 Legal and Ethical Considerations in Pricing (cont’d) • Price fixing: two or more companies conspire to keep prices at a certain level Horizontal price fixing Vertical price fixing 60 Legal and Ethical Considerations in Pricing (cont’d) • Predatory pricing: • company sets a very low price • for purpose of driving competitors out of business 61 The end 62 Real People, Real Choices • Taco Bell (Danielle Blugrind) • In order to differentiate itself from the competition, Taco Bell needed to update its value pricing menu. Option 1: price entire menu at $1.29 Option 2: price items at 99 cents and $1.29 Option 3: price items at 99 cents, $1.19, and $1.29 TACO BELL 63 Real People, Real Choices • Taco Bell (Danielle Blugrind) • Danielle chose option 3: price items at 99 cents, $1.19, and $1.29 By carefully tuning its pricing strategy, Taco Bell is reclaiming its position as purveyor of fast-food value for the money. 64 Marketing Plan Exercise • A new seaside resort offers luxury rentals for a few days, a week, or longer. Consider possible pricing strategies -- cost-plus, yield management, everyday low pricing, skimming, and penetration and trial pricing. --What pricing strategy do you recommend for the resort ? --What pricing tactics do you suggest? 65 Marketing in Action Case: You Make the Call • What is the decision facing True Religion? • What factors are important in understanding this decision situation? • What are the alternatives? • What decision(s) do you recommend? • What are some ways to implement your recommendation? 66 Keeping It Real: Fast-Forward to Next Class, Decision Time at General Motors R*Works • Meet Vince O’Brien, VP-Regional Managing Director for General Motors R*Works • R*Works: regional promotional agency for GM; manages partnerships with sports organizations • The decision: How to get dealers to support R*Works ski mountain promotional partnerships? 67 Group Activity • Your group are marketers for a candy bar manufacturer. You feel it’s time to increase price, but you’re concerned the increase might not be profitable. --How would you investigate elasticity of demand? --What findings would lead you to increase price? --What findings would lead you not to increase it? 68 Marketing Math Activity • You and your friend have decided to go into business together manufacturing handbags. --You know fixed costs will be $120,000 a year, and you expect variable costs to be $28 per bag. --If you plan to sell the bags to retail stores for $35, how many must you sell to break even? 69 Discussion • In what ways is a price leadership strategy good or bad for consumers? • Should governments allow price leadership? 70 Discussion • In pricing new products, marketers may choose a skimming or a penetration pricing strategy. --What is the advantage or disadvantage of this practice for consumers? --For the industry as a whole? 71 Discussion • Consumers often make price-quality inferences about products. --What are some products for which you make price-quality inferences? --Do your inferences make sense? 72 Discussion • In loss-leader pricing, retailers advertise and sell an item below cost to get customers into the store. --Do you consider this an unethical practice? --Who benefits and who is hurt by it? --Should the practice be made illegal (some states have done so)? --How is loss-leader pricing different from bait-andswitch pricing? 73 Figure 11.3: Shift in Demand Curve 74 Figure 11.2: Demand Curves for Normal and Prestige Products 75 Price Elasticity of Demand • The percentage change in unit sales that results from a percentage change in price. Figure 11.5: Price Elastic and Inelastic Demand Curves 76 Figure 11.7: Break-Even Analysis 77 Figure 11.8: Marginal Analysis 78 Figure 11.6: Variable Costs at Different Levels of Production 79