Pricing the Product Chapter Objectives • Explain the importance of pricing and how prices can take both monetary and nonmonetary forms • Understand the pricing objectives marketers typically have in planning pricing strategies • Describe how marketers use costs, demands, and revenue to make pricing decisions • Understand some of the environmental factors that affect pricing strategies 2 Chapter Objectives (cont’d) • Understand key pricing strategies • Explain pricing tactics for single and multiple products, and for pricing on the Internet • Understand the opportunities for Internet pricing strategies • Describe the psychological, legal, and ethical aspects of pricing 3 Real People, Real Choices • Taco Bell (Danielle Blugrind) • In order to differentiate itself from the competition, Taco Bell needed to update its value pricing menu. Option 1: price entire menu at $1.29 Option 2: price items at 99 cents and $1.29 Option 3: price items at 99 cents, $1.19, and $1.29 4 “Yes, but what does it cost?” • Price: the assignment of value, or the amount the consumer must exchange to receive the offering Money, goods, services, favors, votes, or anything else that has value to the other party 5 Step 1: Develop Pricing Objectives • • • • • Sales or market share objectives Profit objectives Competitive effect objectives Customer satisfaction objectives Image enhancement objectives 6 Step 2: Estimate Demand • Demand: customers’ desires for a product How much of a product are customers willing to buy as its price goes up or down? 7 Demand Curves • Law of demand: as price goes up, quantity demanded goes down. • For prestige products, a price increase may actually result in an increase in quantity demanded. 8 Shifts in Demand Curve • Changes in marketing strategy (improved product, new advertising) or nonmarketing activities can cause upward or downward shifts in demand. • At a given price, demand is greater or less than before the shift. 9 Estimating Demand • Marketers predict total demand by estimating potential buyers for a product, then multiplying number of buyers times average amount of each buyer’s purchase. • Then they predict what the company’s share of the total market will be. 10 Price Elasticity of Demand • The percentage change in unit sales that results from a percentage change in price. 11 Elastic Demand • A change in price results in a substantial change in quantity demanded. If price is increased, revenues decrease, and vice-versa. Non-necessities (pizza) generate elastic demand. Availability of close substitute products facilitates elastic demand. 12 Inelastic Demand • A change in price has little or no effect on quantity demanded. If price is increased, revenues increase. The demand for necessities (food and electricity) is generally inelastic. 13 Cross-elasticity of Demand • Changes in prices of other products affect a product’s demand. Products are substitutes: increase in price of one will increase demand for other (bananas vs. strawberries). One product is essential for use of second: increase in price of one decreases demand for other (increasing price of gas lowers demand for tires). 14 Step 3: Determine Costs • Variable costs: costs of production that are tied to and vary depending on the number of units produced. Average variable costs may change as the number of products produced changes. 15 Step 3: Determine Costs (cont’d) • Fixed costs: costs of production that don’t change with number of units produced Rent, cost of owning/maintaining factory, utilities, equipment, fixed salaries of firm’s executives Average fixed cost: fixed cost per unit (total fixed costs divided by number of units produced) will decrease as number of units produced increases. 16 Step 3: Determine Costs (cont’d) • Total costs: total of fixed costs and variable costs for a set number of units produced. 17 Break-Even Analysis • A method for determining the number of units a firm must produce and sell at a given price to cover all its costs. • Break-even point: point at which a firm doesn’t lose any money and doesn’t make any profit. 18 Break-Even Analysis (cont’d) • Break-even point (in units) = (total fixed costs) divided by (contribution per unit) Contribution per unit: the difference between the price the firm charges for a product and the variable costs • Break-even point (in dollars) = (total fixed costs) divided by [1 - (variable cost per unit divided by price)] 19 Marginal Analysis • A method that uses cost and demand to identify the price that will maximize profits. Marginal cost: increase in total costs from producing one additional unit of a product Marginal revenue: increase in total income or revenue from selling one additional unit of a product (decreases with each additional unit sold) Profit is maximized where marginal cost is exactly equal to marginal revenue. 20 Step 4: Evaluate the Pricing Environment • The economy Broad economic trends Recessions, Inflation • The competition • Consumer trends 21 Step 5: Choose a Price Strategy • Pricing strategies based on cost Simple to calculate and relatively risk free Cost-plus pricing: total all product costs and add markup 22 Step 5: Choose a Price Strategy (cont’d) • Pricing strategies based on demand Based on estimate of quantity a firm can sell at different prices Target costing: identify quality and functionality customers need and price they’re willing to pay before designing product. Yield management pricing: charge different prices to different customers to manage capacity 23 Step 5: Choose a Price Strategy (cont’d) • Pricing strategies based on the competition Pricing near, at, above, or below the competition Price leadership strategy: industry giant announces price, and competitors get in line or drop out 24 Step 5: Choose a Price Strategy (cont’d) • Pricing strategies based on customers’ needs Value pricing or everyday low pricing (EDLP): pricing strategy in which a firm sets prices that provide ultimate value to customers. 25 Step 5: Choose a Price Strategy (cont’d) • New-product pricing Skimming price: a very high premium price Penetration pricing: a very low price to encourage more customers to purchase Trial pricing: low price for a limited period of time 26 Step 6: Develop Pricing Tactics • Pricing for individual products Two-part pricing: offering two separate types of payments to purchase the product Payment pricing: breaking total price into smaller amounts payable over time 27 Step 6: Develop Pricing Tactics (cont’d) • Pricing for multiple products Price bundling: selling two or more goods or services as a single package for one price Captive pricing: pricing two products that work only when used together 28 Step 6: Develop Pricing Tactics (cont’d) • Distribution-based pricing F.O.B. (free on board) origin pricing F.O.B delivered pricing Basing-point pricing Uniform delivered pricing Freight absorption pricing 29 Step 6: Develop Pricing Tactics (cont’d) • Discounting for channel members List price (suggested retail price): price that manufacturer sets as appropriate for end consumer to pay Trade or functional discounts: set percentage discounts off list price for each channel level Quantity discounts: reduced prices for purchases of larger quantities 30 Step 6: Develop Pricing Tactics (cont’d) • Discounting for channel members (continued) Cash discounts: enticements to customers to pay bills quickly (2% 10 days, net 30 days) Seasonal discounts: price reductions offered during certain times of year 31 Pricing and Electronic Commerce • Dynamic pricing strategies: seller easily adjusts price to meet changes in marketplace. Cost of changing prices on Internet is practically zero. Firms can respond quickly and frequently to changes in costs, supply, and/or demand. 32 Pricing and Electronic Commerce (cont’d) • Online auctions (eBay.com) E-commerce allows shoppers to purchase products through online bidding. • Pricing advantages for online shoppers Consumers gain control. Search engines and “shopbots” make customers more price-sensitive. Consumers have more negotiating power. 33 Psychological Issues in Pricing • Buyer’s pricing expectation Internal reference price: consumers use a price/price range to evaluate product’s cost. • Assimilation effect • Contrast effect Price/quality inferences: consumers assume higherpriced product has higher quality. 34 Psychological Pricing Strategies • Odd-even pricing: prices ending in 99 rather than 00 lead to increased sales. • Price lining: items in a product line sell at different price points. 35 Legal and Ethical Considerations in Pricing • Deceptive pricing practices Going-out-of-business sale Bait-and-switch • Unfair sales acts Loss-leader pricing Unfair sales acts • Illegal business-to-business price discrimination 36 Legal and Ethical Considerations in Pricing (cont’d) • Price fixing: two or more companies conspire to keep prices at a certain level Horizontal price fixing Vertical price fixing • Predatory pricing: company sets a very low price for purpose of driving competitors out of business 37 Real People, Real Choices • Taco Bell (Danielle Blugrind) • Danielle chose option 3: price items at 99 cents, $1.19, and $1.29 By carefully tuning its pricing strategy, Taco Bell is reclaiming its position as purveyor of fast-food value for the money. 38 Marketing in Action Case: You Make the Call • What is the decision facing True Religion? • What factors are important in understanding this decision situation? • What are the alternatives? • What decision(s) do you recommend? • What are some ways to implement your recommendation? 39 Keeping It Real: Fast-Forward to Next Class, Decision Time at GM R*Works • Meet Vince O’Brien, VP-Regional Managing Director for General Motors R*Works • R*Works: regional promotional agency for GM; manages partnerships with sports organizations • The decision: How to get dealers to support R*Works ski mountain promotional partnerships? 40