Third Party Funds Reforms and Enhancements A Departmental Reporting Initiative In response to commitments made to parliament and oversight authorities the Department requested Scopa an opportunity to brief the committee and provide a progress report on developments and interventions in the management of Third Party funds Reflect on the service delivery innovations 2 THE Executive Authority Guidance • Clean financial outcomes for all accounts under the control of the Minister of Justice and Constitutional Development – November 2009 • Executive Authority guidance and continuous engagement with Auditor General • Confirmation of expected outcome by the Minister in the Strategic Plan and Annual Performance Plan – Clean audit by 2012/13 • The Departmental Response – Clearing of all qualifications on all accounts and funds administered by the Department except TPF Revenue 3 THE AG VIEW … 18 months ago • No financial statements were prepared for the Third Party Fund as no reliable financial information exists, for revenue to be determined. • The potential claims against the fund as a result of fraud, theft and loss to the Department are not complete. • The money collected on behalf of the State and not yet paid to the Department could not be ascertained. 4 SCOPA GUIDANCE AND DIRECTION 1st Report of SCOPA adopted by the National Assembly on February 2011; • A proper financial system is developed or that the current features of the Justice Deposit Administration System (JDAS) are enhanced with the required controls to ensure complete, accurate and reliable financial information and reporting. • The vacancies at court level are filled with adequately skilled officials. • All fraud, cash shortages and losses are investigated timeously. • Disciplinary measures are taken against every official that does not comply with the policies and procedures or who was charged or found guilty of misconduct These expected outcomes were confirmed during SCOPA visits during 2011 at Courts and National Office. 5 Transaction Volumes Inadequate Service Delivery Disclaimed financial statements The TPF Challenge Internal control and operational oversight shortcomings 477 JDAS Databases Weak Financial administrative systems Expected Shortages Absence of a regulatory framework Unreferenced deposits No Historical Financial Reporting Theft And corruption Vote Qualification Cash Collections/ Payments 6 The TPF Portfolio • Manage maintenance beneficiary monies (local and foreign), • Collect fines on behalf of government institutions (national, provincial, local and other authorities), • The safe-keeping of bail monies on behalf of depositors, • The safe-keeping of payments into court, and • The collection of debts on behalf of government institutions through the State Attorney and deeds transfers on behalf of government. 7 Administrative arrangements These transactions are recorded on JDAS4 or SAS which are mainly administration systems with the main objective of delivering a service to the public. As JDAS and SAS are case management systems it does not have sufficient financial capabilities and internal controls to allow for proper accounting principles in accordance with the Public Finance Management Act (PFMA) on TPF. The administration part of the systems allow for capturing of case details of parties, court orders, etcetera while the current financial part of the systems allows for the recording of receipts, payments and provide for reports on these receipts and payments, although no reliable consolidated reporting functionality is available on JDAS or SAS. 8 The TPF landscape 5,9 million receipt transactions (2010/11) 5,8 million payment transactions, (2010/11) On average 250 000 maintenance payments to beneficiaries per month Banking arrangements : 496 bank accounts at 4 major banking institutions Data management : 477 JDAS + 11 SAS databases Audit disclaimer of opinion on TPF Department not been able to produce complete accurate and auditable financial statements since 1994/1995 Qualification of the vote because of TPF Detected and undetected Fraud ???? 9 The Third Party Funds Portfolio: Receipts Module Maintenance 2010 2011 1,681,087,876 1,774,765,283 Bail 326,109,875 349,443,717 Fines 398,127,028 377,539,712 7,398,739 5,445,513 542,772,991 175,840,046 Deeds 46,571,749 128,670,533 Litigation 96,022,523 58,424,954 248,407 273,962 Payments into Court Unclassified Money Commission Total 3,098,339,188 2,870,403,720 10 The Third Party Funds Portfolio: Receipts – Proportional Allocations per Module Bail 349,443,717 12% Fines 377,539,712 Payments into Court 13% 5,445,513 0% Unclassified Money 175,840,046 6% Deeds 128,670,533 5% Maintenance 1,774,765,283 62% Litigation Commission 58,424,954 273,962 2% 0% The Challenge : Unclassified Receipts 11 The Third Party Funds Portfolio: Regional Receipts Province 2008 2009 2010 2011 200,361,769 365,760,719 400,937,782 350,312,326 409,026,788 75,784,196 163,462,629 187,187,987 210,375,068 220,656,713 Gauteng 144,172,606 557,915,985 527,958,174 451,466,488 462,192,649 KwaZulu-Natal 196,585,486 396,649,663 429,047,412 460,802,478 488,061,159 Limpopo 270,193,782 384,906,162 361,497,758 375,086,436 387,161,657 Mpumalanga 143,636,388 224,721,696 228,008,426 234,606,030 241,005,439 North West 248,126,305 246,438,663 256,011,717 262,625,908 291,597,868 Northern Cape 57,239,115 67,311,844 72,895,436 78,338,550 88,918,304 Western Cape 128,351,621 286,895,665 273,912,818 288,520,577 303,025,527 Eastern Cape Free State 2012 12 The Third Party Funds Portfolio: Receipts – Proportional allocation per Region Northern Cape 88,918,304 3% North West 291,597,868 10% Western Cape 303,025,527 11% Eastern Cape 409,026,788 14% Free State 220,656,713 8% Mpumalanga 241,005,439 8% Limpopo 387,161,657 13% Gauteng 462,192,649 16% KwaZulu-Natal 488,061,159 17% 13 The Third Party Funds Portfolio: Payments Module Maintenance 2010 2011 1,687,140,651 1,775,076,540 Bail 289,074,180 311,249,640 Fines 205,421,212 219,319,455 Payments into Court 10,295,781 7,351,926 Unclassified Money 233,873,432 167,446,451 Deeds 43,344,838 129,279,260 Litigation 80,916,327 44,615,385 218,607,112 225,408,969 Payments into Vote Account Total 2,768,673,533 2,879,747,626 14 The Third Party Funds Portfolio: Payments into National Revenue Fund 2010 Maintenance Bail Fines Unclassified Money Commission Total 2011 231,407 176,474 20,765,106 25,504,673 184,268,134 189,322,118 13,094,058 10,131,742 248,407 273,962 218,607,112 225,408,969 15 The Third Party Funds Statement of Financial Position – Balance Sheet 2010 2011 ASSETS Current Assets Receivables Cash and Cash equivalents 79 623 755 79 904 762 659 380 913 618 322 368 739 004 668 698 227 130 LIABILITIES Current Liabilities Third Party fund payables 739 004 668 698 227 130 739 004 668 698 227 130 See concluded financial statements 16 Department ready to submit 2011/12 financial statements The Third Party Funds Portfolio: Cumulative Shortages Dishonoured Cheques Maintenance Debtor Shortage Total 2010 2011 12,580,550 12,512,769 3,340,178 3,986,740 63,703,027 63,405,253 79,623,755 79,904,762 17 Banking Arrangements: Spread and Costs (2010/11) • Nedbank • (5) • FNB • (187) • ABSA • (130) Charges R198k Interest R113 Charges R12,4m Interest R12,3m Charges R8,1m Interest R8,5m Charges R6,9m Interest R6,3m • Standard Bank • (174) 18 We are not alone – International (HM) Experience The courts service risks losing around £1.4 billion in uncollected fines and other financial penalties by not being able to properly account for them, according to the National Audit Office, which laid part of the blame with the beleaguered £444 million Libra system. In a report to parliament, NAO auditor general Amyas Morse said HM Courts Service has been "unable to provide proper accounting records supporting fines, confiscation orders and penalties". This meant he "could not give an audit opinion on whether transactions and balances were complete, proper and appropriately raised". Morse said: "Because of limitations in the underlying systems, HM Courts Service has not been able to provide me with proper accounting records relating to the collection of fines, confiscation orders and penalties. I have therefore disclaimed my audit opinion on its accounts December 2011 ” 19 Service delivery enhancement through decentralized EFT payment channel Launched in Worcester – August 2010 Reduced turn around time – payment with 24/48 hours after identification has been concluded Management oversight and control Full audit trial Segregation of duties Actual number of courts rolled-out : 135 Number of beneficiaries paid through this system; 102,737 paid in June 2012 (18 months ago these individuals received their money via Pretoria (CEFTU) 20 EFT Payments – Maintenance: Data – June 2012 Decentralised - Courts Region Amount Centralised - National Office Beneficiaries Paid Amount Beneficiaries Paid EC 10,537,288 17,073 10,758,685 17,246 FS 958,982 1,463 9,086,209 16,448 GP 7,101,320 10,192 8,857,302 12,896 KZN 10,065,107 15,295 9,935,462 15,597 LIM 4,482,919 6,362 20,868,016 33,126 MPU 3,712,998 6,044 6,865,193 10,954 NC 1,610,248 2,607 417,390 612 NW 17,432,905 26,320 187,315 328 WC 9,604,992 17,381 3,099,912 6,994 65,506,759 102,737 70,075,484 114,201 TOTAL AVERAGE R 637.62 613.62 217 000 beneficiaries are receiving money direct in bank accounts compared to 185 000 in 2010 3,099,912 417,390 6,865,193 20,868,016 9,935,462 8,857,302 80% 9,086,209 90% 10,758,685 100% 187,315 EFT Payments – Proportional Utilization of Decentralized EFT 1,610,248 50% EC FS KZN LIM 3,712,998 GP 0% 4,482,919 10,065,107 10% 7,101,320 20% 958,982 30% 10,537,288 40% 9,604,992 60% 17,432,905 70% MPU NC NW WC Over 99% of payments in the North West is directly in 22 beneficiary bank accounts EFT Decentralization – 2012 Priority Courts Region Court 3337 LIM Mokerong R 760,215.15 1345 R 1,574,380.59 2072 MPU Ntsikazi R 678,915.29 1330 R 1,433,082.52 2065 KZN Durban R 944,257.40 1301 New Brighton R 867,773.78 1908 FS Thaba Nchu R 770,320.83 1250 LIM Vuwani R 941,832.41 1687 FS Kroonstad R 711,767.75 1237 EC Ngqeleni R 257,480.83 1646 FS Bethlehem R 665,478.93 1211 LIM Seshego R 1,240,246.50 1642 LIM Thabamoopo R 809,813.21 1157 LIM Mankweng R 906,817.51 1510 LIM Mhala R 692,319.65 1134 LIM Malamulele R 786,382.72 1448 KZN Umbumbulu R 663,411.64 1112 GP Tembisa R 837,188.22 1422 LIM Mutale R 522,876.00 1095 FS Botshabelo R 721,951.80 1385 GP Mamelodi R 644,990.82 1087 Region Court Payments EC Mthatha R 2,207,743.34 GP Pretoria LIM Giyani EC Beneficiaries Payments Beneficiaries 23 The TPF Roadmap for Enhanced Management of TPF …. Effecting the Change Business Case Step 1. Baseline Financial Reporting Step 2. Capacitation Step 3 Business Process Review Legislative Review Step 4. Step 5 24 Targeted outputs and defined outcomes Business case Accountability Baseline Financial Reporting Capacitation Transparency Business Process Review Legislative Review Sound decisionmaking Creditable accounting and financial performance information Trained personnel and additional appointments Enhanced operational efficiency Effective Governance Enhanced delivery of TPF Services New Service Channels 25 1. The Business Case Conclusion of Compressive Business Case • Option 1:Maintenance of the status-quo • Option 2: Outsourcing through a PPP • Option 3: Enhanced Public Sector Managed TPF Selection: Option3 – Based on affordability and Employment consideration Communication of selection to stakeholders ( Executive Authority, Parliamentary Committees and NT) Considerations: Value for Money, Affordability and Risk26 2. Baseline Financial Reporting Finalised a reporting framework for TPF Annual Financial Statements 2009/10 -2010/11 - 474 Courts - 12 Corporate Accounts - 11 State Attorney Offices (Accounts) - 27 Million Transactions - Consolidation - Submission to AG for Audit Interim Financial Statements – 2011/12 - All Accounts as above as at 30 November 2011 - Submission for Internal Review – 31 March 2012 Annual Financial Statements – 2011/12 - 30 June 2012 27 3. Capacitation Personnel training - Comprehensive training manuals developed - Level 1 Training: 41 Senior Financial Practitioners and Senior Managers - Level 2 Training: 116 Area Court Managers, Directors: Court Operations, National and Regional TPF staff and Financial Operations Managers trained by SAIPA accredited accountants Personnel Appointments - Funding secured for 45 finance practitioners at middle management and technical level - 25 contract appointments concluded whilst remainder advertised (focus on regional consolidation and validation) - 2 database administrators and 8 quality assurance and technical personnel appointed on six months contracts 28 4. Business Process and Systems Review Revised and Standardized Business Process - Concluded a review linking audit trails, daily reconciliations and operational performance - TPF processes standardized and process mapped - Financial operations managers and Area Court managers orientated on the standardized operating procedures Next Steps: Training all court managers and checking officers on standardized operating procedures New Payment Channel - Introduced decentralized EFT payment system at courts with reduced cycle times - Full audit trial and segregation of duty (key requirement) -Reduction of payment time from10 days to within 24 and 48 hours after beneficiary has been identified 29 4. Business Process and Systems Review.. Continued Lean management implementation Adoption of lean management as a strategy to improve operational performance of DoJ&CD services (especially in relation to cash hall activities in maintenance section Piloted at identified court at regional level for implementation 1. 2. 3. 4. 5. Understand what is of value to the end customer Identify the process steps that create value & remove those that are waste Make the work flow through the necessary value-creating steps Design and provide what the customer wants only when they want it Institutionalize sustained process improvement to strive for perfection 30 5. Legislative Review Possible Legislative amendments to be considered - Amendments to Maintenance Act in relation to direct beneficiary payments - Amendment of Criminal Procedure Act to redirect local authority admission of guilt fines to Municipalities - Investigate options to amend legislation for refunding of bail (Electronic refund of bail) - Legislation Governing TPF 31 Next Steps • Accounting Officer Regional Workshops – Formal engagements and periodic follow up with regional heads and court managers (Targeting attitude and behavioral changes). • Conclusion and submission of 2012 financial statements. • Building and continuation of National Treasury and AG support. • Investigation of shortages – and initiation of disciplinary action now that that detail and quantum has been identified. • Engagement of fiscus – writing off and funding. 32 Next Steps • Further roll out of decentralized EFT payment systems • Lean management pilot conclusion and further roll out • Engagement with magistracy to promote direct maintenance payments • Stakeholder engagement – SALGA and Local authorities (admission of guilt fines) • Finalise systems review and initiate new system development • Finalise legislative framework – Governance for TPF • Performance management – TPF qualification equals no performance bonus 33 Thank You 34