Threeways Conferencing Centre Terms & Conditions Version created October 2014 Definitions Hirer: Threeways: The company, entity, organisation or person hiring the premises and facilities. Centre at Threeways Making Your Booking A provisional booking may be held for a 2 week period (applicable to bookings with a 6 week+ lead time, otherwise 24 hours only). Threeways reserves the right to automatically release the space if not confirmed following this period. To confirm the booking a copy of the signed confirmation should be sent to the Threeways team, complete with a Purchase Order number (if appropriate) and full postal address. A booking fee may also be required to secure the facilities (please see deposit section). Once the confirmation is received the hirer is bound by these terms & conditions. Deposits For meetings, a 50% deposit will be required should the quotation be in excess of £1,000 net of VAT. Any outstanding balance must be settled no later than 1 week prior to the event. Payment Prices quoted are subject to VAT at the standard rate and are subject to change should this rate vary. Should your organisation have a VAT exemption certificate a copy of this must be provided along with signed confirmation. Threeways reserve the right to vary the charges specified in the contract to take into account any variation in cost to Threeways. An invoice will be sent within 14 days of your event. Threeways would ask that the account be settled no later than 14 days after the invoice has been received. We reserve the right to add interest accrued and shall be charged at a standard rate of 2% above the current base rate. Amending the booking Amendments must be made to Threeways in writing no later than 7 days prior to the booking date. Quoted prices may be subject to change if any facilities/items are added to the original specification. Should there be a reduction in numbers within the 7 day period prior to the event, the full invoice cost will still be applicable. In relation to any increase in numbers not notified within 7 days prior to the event, Threeways will endeavour to make provision for such and charges will be made accordingly. Cancellation fees Cancellations must be made in writing to Threeways, where a response confirming receipt will be sent. The cancellation fee incurred will be a percentage of the anticipated total value based on signed agreement: Less than 1 week notice 1 – 2 week’s notice 2 – 4 week’s notice 4 – 8 weeks * no catering charge will apply 100% charge 75% charge * 50% charge * 25% charge * Meetings Threeways reserves the right to cancel a booking if any part of Threeways is closed by events outside its control. Threeways also has the right to cancel or decline any booking or event that may harm its reputation or conflict with the interests of Threeways without penalty to Threeways. Assistance may be provided to source an alternative venue. Meeting Rooms • The maximum number of delegates permitted in each meeting room is decided upon by Threeways, in consultation with the Fire Officer, and must not be exceeded. • Should a day delegate rate be applied to a booking a minimum number of delegates will be set and itemised on the confirmation. An additional room hire fee will be charged should numbers fall below this. • The facilities should not be used for any other purpose than that agreed. • The facilities will not be used for any activities which are dangerous, offensive, noxious, illegal or immoral or may become a nuisance to Threeways or local residences. • The hirer shall not permit any third party to use the facilities for any purpose. • No items shall be stored overnight on Threeways premises without the authorisation of the Conference Manager. A storage fee of £25 per night will apply in such cases and goods not collected within 7 days will be disposed of. • Should the meeting progress past the end time stipulated on the confirmation of booking an additional charge may be applied at the contracted hourly rate for the room. Catering • Menus, special dietary requirements and numbers must be confirmed no later than 14 days prior to the commencement of the event. Final numbers must be provided no less than 2 working days prior to the booking, however should numbers reduce a cancellation fee will apply. Should numbers increase significantly, confirmation will be sought from the Catering Manager. • Menus are provided as a guideline and may be subject to change. Menus will be revised to suit the number of delegates and audience - a copy can be provided. Numbers under 50 and evening or weekend bookings may be subject to an additional charge; this will be confirmed in writing at the time of the enquiry. • Only food and drink provided by Threeways can be served in any of the meeting rooms and catering venues. Likewise food provided for meals by Threeways shall not be removed from the premises following an event, i.e. refreshment snacks or buffet items in line with Food legislation to include the Food Safety (Temperature Control) Act 1995. • The rescheduling of refreshments/meal times on the day of a booking may be subject to the Catering Manager’s discretion. Health & Safety Requirements •Delegates will not park or obstruct any highway or route allowing access to the venue. • The hirer must maintain free access to fire exits at all times and must obtain Centre at Threeways’ prior approval before using any special effects equipment on the premises. • The hirer shall submit all layouts for the event to Threeways prior to the event. • All electrical equipment must be PAT tested and Threeways may demand to see proof of this before allowing its use. • On arrival on the Threeways premises the hirer will be provided with information on the Health & Safety guidelines in place, it is the hirer’s responsibility to communicate this with guests. • Threeways cannot undertake any liability for loss or damage to articles left on its premises and grounds and undertakes no responsibility for injury to delegates, visitors and guests whilst in or on Threeways property. Delegates are advised to consult their own insurance company regarding insurance, loss, damage or personal accident. • Threeways accepts no responsibility for any damage to any vehicle parked on site. • The Conferencing Suite is strictly no smoking however there is a designated smoking area on site. • Threeways reserved to itself the right to enter the premises at all times and the hirer shall give instructions for their admission. Under 18’s All persons between the ages of 14 to 18 years of age must be under the control of at least one responsible adult who should be clearly identifiable and who will be held responsible for any actions or liabilities incurred by such persons. All children and young persons who may be visiting Threeways, either as part of an organised event or as individuals (with members of staff or students, for example) must: • Be supervised at all times by a responsible person • Undergo induction training where relevant • Be provided with information on risk & Emergency Procedures where appropriate Certain areas – including workshops and some laboratories should be considered as restricted access only. Access should not be permitted to visitors who are children or young person’s unless the visit forms part of an organised activity. Insurance Cover Threeways has insurance to cover its legal liability for accidental injury, loss or damage sustained by visitors. Claims will be properly denied when there is no fault on the part of Threeways. Threeways does not accept liability for the personal property (including motor vehicles) of visitors brought to, or left, in any of its buildings or its grounds, and does not insure personal property against damage or loss. The client shall affect third party insurance cover to the extent that it is required Threeways. The client shall indemnify Threeways against all loss and damage and against all claims, suits and costs by reason or in consequence of the booking. Except in the case of Threeways negligence, Threeways does not accept any responsibility for the loss of or damage to personal effects. Threeways undertakes no responsibility for injury to delegates, visitors or guests while on Threeways property. The client is advised to arrange adequate insurance cover. Outside Services Our prior written consent must be obtained for any entertainment or services to be supplied for the event by third parties. Any such services must comply with all statutory codes and regulations. It shall be your responsibility to ensure that, where applicable, Performing Rights Society forms and Phonographic Performance Limited forms are completed by any band, musicians or electrical contractors with whom you have entered into a contract in respect of the event. All equipment used by such discos, bands and musicians must have a current Portable Appliance Test (PAT) certificate(s). All contractors brought into the venue by you must be covered by their own Public Liability Insurance. We reserve the right to object to your use of any third party we reasonably consider to be unsuitable and to require or undertake their removal from the venue. Damage It is the hirer’s responsibility to ensure that all facilities used have been vacated with all furniture and effects left in a clean and proper condition. Any costs to repair such incidences will be included in the final invoice. Force Majeure Threeways will not be liable for failure to comply with any terms or conditions of this contract to the extent that such compliance is prevented, hindered or delayed by any cause beyond its control including but not limited to fire, storm, explosion, flood, Act of God, action of any Government or Governmental Agency, shortage of materials of goods, strike or lock-out. General • Threeways reserves the right to alter the meeting room or dining venue allocated and will endeavour to provide the hirer with 48 hours notice. • Should goods/supplies become unavailable, discontinued or economically unviable, eg. foods, alternative goods will be offered. • The hirer must obtain written approval from Threeways if they wish to attach items to the walls, floors and ceilings of the venue. • Pets & animals are not permitted on any Threeways premises. The only exception would be guide dogs, hearing dogs and other working dogs that assist guests with disabilities. It is encouraged that notification of such requirement be provided to Threeways in advance of arrival. • In certain circumstances it may be necessary to add additional charges for items such as extra cleaning or staff overtime where necessary to service the event. • Exclusive use of the premises cannot be guaranteed unless the contract stipulates hire the whole of the premises. • Threeways reserve the right to charge an administration fee when sourcing external suppliers for conferences and events. • Threeways reserves the right to refuse a booking, at our discretion, providing a clear justifiable reason is in evidence of doing so. Complaints • Any complaints should be discussed with the Conference Manager during your stay. Any dispute arising post event must be made in writing to the Conference Manager within 7 working days of the event. • Any complaints received arising from unruly behaviour from a group or individual may result in the offending party being requested to immediately vacate the premises. Contact Information Centre at Threeways Nursery Lane Ovenden Halifax West Yorkshire HX3 5SX Tel: 01422 385208 E-mail: Website: conferencing@3ways.org.uk www.3ways.org.uk