NETWORKS AND ORGANIZATIONS Aaron McKenny Agenda Authors Networks Major Uses Networks in different organizational lifecycle phases Conclusion Authors Kelly Packalen (Maiden name: Porter) Assistant Professor of Strategy and Organization Queens University Entrepreneurship, Strategy, OT Especially career histories of founders Walter Powell Professor of Sociology Stanford University Networks Agenda Authors Networks Major Uses Networks in different organizational lifecycle phases Conclusion Network… a broad word “Networking” – in a business sense Internal vs external networks Nodes = individuals, organizations IT definition Two types of network studies Networks as tools to trace relationships Networks as a governance structure Networks play different roles in different stages of the organizational lifecycle Important things not introduced Closure – The redundancy of ties in a network Centrality – Your importance in a network (most simple: number of ties you have to others) Centralization – Degree to which the middle of the network is dominated by one or few nodes. Agenda Authors Networks Major Uses As a tool for tracing relationships As a governance structure Networks in different organizational lifecycle phases Conclusion As a tool for tracing relationships Roots in sociology, social psychology Webs of affiliation Moreno (1934) developed the social network map (sociogram) Use in investigating social circles Formal circle membership Informal circle membership As a tool for tracing relationships Balance Theory Need to maintain an equilibrium of relations A & B positively linked Only in balance if they agree in their other links (vice versa for negatively linked pairs) Small Worlds http://oracleofbacon.org/ Two random people are not so distantly connected as we tend to think. As a tool for tracing relationships The Strength of Weak Ties You generally share common information with strong ties Weak ties have more information that is less familiar to you (more informative) Bridging relationship – ties two otherwise disconnected (or weakly connected) subnetworks Many advantages to this: promotion, compensation, etc. (Burt, 2000) Structural holes – what you have when there’s no bridging relationship, two subnetworks that aren’t linked As Governance Structures Markets vs hierarchies (Ollie W) Market …vs. networks (Powell, 1990) Goods exchanged based on price – prototypical neoclassical economics supply & demand curve Hierarchy Employment relationship (rules-based) Management costs < Market transaction costs Networks Relationship-based (friendship, obligation, trust) Benefits of small, agile businesses while still attaining economies of scale Four types of network governance Centered around projects Firm-led industrial districts (meta organizing?) Geographical clustering of industries Strategic networking Outsourcing Joint Ventures Strategic Alliances Agenda Authors Networks Major Uses Networks in different organizational lifecycle phases New Ventures Growth Maturity and Decline Conclusion What to expect Differences Types of networks leveraged Formal Level vs. Informal of networks leveraged Internal vs. external Roles of the network Embeddedness in network Relational – use direct ties to get information Structural – Value derived from holding a position in the network In new ventures Network of founders is the firm’s network A conduit for resources Wealth, Power, Legitimacy, Information Use network to gather advice Gain support and test business ideas Start network small, grow it in the planning phase, shrink it in the establishment phase Frequently use family Also venture capitalists, angel investors In new ventures Money Most entrepreneurs supplement their own investments with others Family, Friends, VCs, Angels, SBA, etc Immigrant Entrepreneurs Often discriminated against by traditional funding sources Some use revolving credit associations instead Socially very important for them to repay loans Others are more creative Revolving credit associations have a bunch of negative sideeffects In new ventures Reputation Helps establish legitimacy, access to favorable capital sources (and not just financial capital) Investors use to gather information about you too Can affect IPO valuation Favored at Birth Tend to expand the same social network, not establish a brand new one when starting a venture Relationships based on one of three components Personal embeddedness (social, not work connection) Competency embeddedness (known, reliable party) Hollow embeddedness (based on reputation/3rd party ties) Growth Phase Connections to external resources facilitates growth Internal Networks Influences flow of information Moderate levels of internal socialization is optimal Contrary to team-building studies findings Networks Across Divisions (internal and external) networks more productive Weak ties helps in search for knowledge, but not in transfer of knowledge. Dense Growth Phase Networks Across Divisions (cont’d) Social network influences how well you receive change Capturing Knowledge Hiring – Bring in someone that will bring in new knowledge Foreign Expansion – Locate your R&D organization in information-rich locations Acquire rather than establish Informal Networks – Water cooler hierarchies Important for knowledge sharing Organizations can still be nodes in an informal network Growth Phase Creating Inter-firm networks as a source of knowledge Joint projects (research, product development) Having relationships with too few established firms gives them power over you Smaller firms tend to get more knowledge out of networks than larger firms Dyads and beyond Dyads are the most common They use Toyota as an example… maybe they had better rethink that example. Growth Phase Location, Location, Location Real Estate, Marketing, and Networks Organizations develop routines that embed them in their regions Certain regions have more opportunity than others But after the ‘gold rush’ to the region, they’re less attractive Likewise, having other similar companies around can be helpful But too many can be detrimental Growth Phase Limits to knowledge sharing Differences among organizations’ information processing abilities Based on level of prior related knowledge Differences in willingness of individuals to share information Based on social cohesion and dissimilarity of knowledge pools. Access to knowledge conditioned by Structural position in network Prior level of knowledge. Maturity and Decline New longitudinal databases to help study this Survivability increases at bridging points between networks Very few studies on dissolution of ties Hard to get data on this (most companies don’t announce it) Clique stability Exchanges built on social attraction Identify complementary skills to accomplish collaborative tasks Distribution of value throughout the clique. Agenda Authors Networks Major Uses Networks in different organizational lifecycle phases New Ventures Growth Maturity and Decline Conclusion Conclusion Very very brief overview of the literature Other more extensive reviews: Marsden (1990): Network Data and Measurement – ARS Marsden (2004): Network Analysis – Encyclopaedia of social measurement Scott (1991): Social Network Analysis: A Handbook Wasserman & Faust (1994): Social Network Analysis: Methods and Applications Portes (1998): Social Capital: Its origins and applications in modern sociology – ARS Burt (2000): The Network Structure of Social Capital – Research in Organizational Behavior Smith-Doerr & Powell (2005): Networks and Economic Life – Handbook of economic sociology Big OT Questions Why do organizations exist? Why are firms the same/different? What causes changes in organizations? Why do some firms survive and others don’t? Emerging issue?