North Orange County
Community College District
District-wide Strategic Plan
2008-09 Update
Goal
Strategies
Indicators/Measures/
Responsible Parties
June 2008 Evaluation of
Targets (2008-2009
Performance
and Beyond)
Focus Area I: Innovation and Relevancy for All Learners
June 2009 Evaluation of Performance
1
Instructional Programs
Instructional programs provide
the necessary basic skills
training, current and relevant
vocational skills, successful
transfer preparation, and lifelong learning options to meet the
needs of our students and
community.
2007-08 Strategies: Cypress College
1) Develop and implement
program review for special
programs including tutoring
services, Supplemental
Instruction, and Peer Assisted
Learning to determine
effectiveness.
1) Program reviews have
been developed and
completed.
1) Director of Research
1) In response to accreditation
requirements for ongoing and
systematic evaluation and
planning, the college expanded its
existing program review processes
by developing and implementing a
new process for a set of programs
that are not purely instruction or
student service programs. These
special programs are: Black
Studies/Legacy, Honors, Service
Learning, Study Abroad,
Supplemental Instruction (SI), Peer
Assisted Learning (PALs), Teacher
Preparation, Tutoring, and
University Transfer Achievement
Program (UTAP). Programs
completed their reviews and
reports in January 2008. The
reports are being used by program
coordinators and college leaders to
identify program strengths and
areas for future improvement.
1) The new program review process was piloted with
nine programs (e.g. Black Studies, Honors, Service
Learning, Study Abroad, Peer Assisted Learning,
Teacher Preparation, and Tutoring). Each of these
programs, with the exception of Study Abroad, has
been funded from one-time resources on a year to
year basis. When it became evident that the funding
could not be continue at the same level as in the past
due to State budget deficits, the Quality Review
became important information for the Planning and
Budget Committee to make funding decisions for the
year 08-09. Similar to the existing program review
processes, the new model includes various types of
information, including an assessment of overall
program effectiveness by program leaders, numbers
of students served and future goals.
2) Develop Basic Skills
Initiative Plan.
2) Plan and process
completed within timeline
established.
2) EVP, Basic Skills
Coordinating Group
2) An extensive development
process for Cypress College’s
Basic Skills Initiative occurred
during 2007-2008 whose members
2) Subsequent to the establishment of the Basic Skills
Committee in Spring 2008, the Committee began
meeting in Fall 2008. The Committee is co-chaired
by 1 dean and 1 faculty member. Representation
CCC System Strategic
Plan
B. Student Success and
Readiness
Promote college readiness and
provide the programs and
services to enable all students to
achieve their educational and
career goals.
C. Partnerships for Economic
and Workforce Development
Strengthen the Colleges’
capacity to respond to current
and emerging labor market
needs and to prepare students to
compete in a global economy.
Goal
1
Strategies
2007-08 Strategies: CC
Indicators/Measures/
Targets (2007-2008
and Beyond)
2007-08 Strategies: CC
Responsible Parties
2007-08 Strategies: CC
Instructional Programs
Instructional programs provide
the necessary basic skills
training, current and relevant
vocational skills, successful
transfer preparation, and lifelong learning options to meet the
needs of our students and
community.
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2007-08 Strategies: CC
2007-08 Strategies: CC
included the Executive Vice
President, and the Academic
Senate President. The process
involved a self study, action plan,
and plan review by constituent
groups. Outcomes will include
college-wide collaboration, a
collection of effective teaching
strategies, and creation of a
Developmental Education
Committee. More work also will
be done in the future to integrate
the Basic Skills Initiative – which
seeks to address all kinds of
developmental needs – with the
Cypress College Student Learning
Objectives and Equity Plan.
includes deans overseeing basic skills instruction and
student services, and faculty members engaged in
basic skills instruction. The Committee meets on a
monthly basis to discuss activities, strategies,
allocations, data, and to establish future initiatives.
The Student Equity Plan is significantly aligned with
activities initiated under the College Basic Skills
Plan.
2008-09 Strategies: Cypress College
1) Develop courses, programs
and services, and instructional
strategies to improve retention,
persistence, and student success
of an increasingly diverse
student population.
1.1) By Fall 2008, initiate
implementation of the
2008-2009 Basic Skills
Plan.
1.1) Executive Vice
President.
1.1) Not Applicable
1.1) The Basic Skills Committee is fully functional
and operational. Initial meetings were held in the
Fall 2008 term. Activities of the Committee are
ongoing.
1.2) By March 2009,
develop a comprehensive
Distance Education Plan
that delineates the scope
and direction of distance
education at Cypress
College, addresses
standards for student and
instructor proficiency, and
identifies strategies to
improve student success
and retention
1.2) Dean charged with
oversight for distance
education
1.2) Not Applicable
1.2) A comprehensive Distance Education Plan was
developed in December 2008. The plan was shared
with the entire campus in January, 2009, and the
feedback was integrated to develop a revised draft.
The Academic Senate and President’s Advisory
Committee reviewed the plan, and approved it. The
plan was presented to the Leadership Team in April,
2009. The objective of this plan is to document the
past, describe the present, and define future goals of
the Distance Education Program at Cypress College.
This is the first strategic plan developed by the
Program since online courses began being offered at
the College.
Page 2 of 127
Goal
1
Instructional Programs
Instructional programs provide
the necessary basic skills
training, current and relevant
vocational skills, successful
transfer preparation, and lifelong learning options to meet the
needs of our students and
community.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2008-09 Strategies: CC
2008-09 Strategies: CC
2008-09 Strategies: CC
2008-09 Strategies: CC
2008-09 Strategies: CC
2) Maintain and improve the
instructional program and
environment
2) Beginning in Spring
2009, support academic
excellence and the
implementation of the
Educational Master Plan by
allocating resources to
maintain or enhance the
learning environment with
necessary equipment and
other instructional tools.
2) Executive Vice President
2) Not Applicable
2) Under the charge of the Planning and Budget
Committee, College funding requests are prioritized
based upon demonstrated need, program review data
and enrollment projections. Resource allocation is
coordinated to address those requests that best align
with College plans.
3) Increase student success in
completing courses, degrees and
certificates, and transfer.
3.1) By December 2008,
develop an enrollment
management plan to be
implemented shortly
thereafter.
3.1) Executive Vice
President
3.1) Not Applicable
3.1) Due to the attention needed to address the budget
situation, development of the draft EMP was delayed
to the spring 2009 term. Adoption of the plan is
expected in Fall 2009, with implementation to follow
immediately.
3.2) Beginning in Fall 2008,
initiate a review (with
significant faculty
participation) of factors
affecting student success in
all courses that includes
consideration of curriculum,
pedagogy, class size and
out-of-class support.
3.2) Executive Vice
President
3.2) Not Applicable
3.2) On hold until initial discussions with the newly
hired Director of Research and Planning have been
engaged.
3.3) By Spring 2009,
establish a calendar of
annual or semiannual
opportunities for faculty to
share best practices in
teaching.
3.3) Staff Development
Coordinator
3.3) Not Applicable
3.3) On February 6, 2009, 11 faculty members
attended "Sharing Best Practices in Instruction and
Student Services: A Collaborative Flex Event." The
four-hour workshop was very well received. As a
result of the event, an art history instructor and an
English instructor collaborated to present "Eros and
Sensuality in Classical Art" at the Getty Museum in
Malibu. Another "Sharing Best Practices in
Instruction and Student Services" is scheduled for
Wednesday, August 12. A "Sharing Best Practices in
Online Education" is being planned, but it has not
Page 3 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
been scheduled yet.
2
Student Services
2007-08 Strategies: Cypress College
1) Develop and implement a
master plan for student Services.
1) The Student Service
Master Plan is completed
and distributed. Budget
requests for Student
Services must identify how
the request supports the
Master Plan
1) Dean Student Support
Services, Dean Counseling
and Student Development
A. College Awareness and
Access
Increase awareness of college as
a viable option and enhance
access to higher education for
growing populations.
1) The Cypress College Student
Services Master Plan for 20072014 was adopted by the campus
in Fall 2007. A new criterion was
added to the spring budget request
process – Student Services must
identify how the budget request
supports the Student Services
Master Plan.
1) The Student Services Master Plan (SSMP) was
implemented in Fall 2007. Additionally, the SSMP is
now linked with the planning and budget processes
for the campus as requests for funding from the
student services areas will need to reference
applicable sections of the SSMP. In Spring 2009, the
Student Services Council agreed to adopt the SSMP
template as part of the revised Student Services
Quality Review process. This will allow areas to
report SLO progress as well.
2) Develop, utilize, and evaluate
student learning outcomes for
student services areas.
2) Dean Student Support
Services, Dean Counseling
and Student Development
B. Student Success and
Readiness
Promote college readiness and
provide the programs and
services to enable all students to
achieve their educational and
career goals.
2) Student learning
outcomes are developed,
utilized and evaluate
occurs.
2) First phase of SLO
development is complete and
second phase will be complete by
Fall 20008. Student Learning
Outcomes development includes
assessment and report on progress.
2) All student services areas are currently completing
and assessing their third cycle of SLOs. A
presentation to the Board of Trustees was made on
4/16/09 highlighting SLO work in student services as
an exemplary program.
3) Focus financial aid outreach
through collaboration with
faculty and community feeder
schools.
3) Increase in financial aid
applications and awards.
3) Dean Student Support
Services
3) Financial aid staff conduct
presentations in campus classes –
something that was never done
before. Community visits have
doubled for feeder schools.
Exposure has increased requests
for follow up meetings with
financial aid counselors.
3) Financial aid staff continue to conduct classroom
presentations. At the beginning of each term faculty
are invited to participate. On average, about 50
sections participate each semester. As part of the new
STEM grant, financial aid presentations have been
offered at larger venues for students.
4) Improve access to college to
underserved and
underrepresented high school
students.
4) Increased participation in
college outreach
recruitment activities and
parent/student confirmation
that Cypress College is
school of choice.
4) Dean Student Support
Services
4) Collaboration with Legacy
program in hosting 2008 Black
College Fair including Kareem
Abdul appearance. Latino Family
session is offered, during Parent
night event twice annually. Student
Success Week served 1,500
students. “In-reach” activity
focused on current student via
4) Annual outreach reports will confirm the extent
and depth of our outreach activities. Student success
week continues each semester and targeted outreach
and recruitment activities are conducted to ensure
access and opportunity for current and prospective
students.
The campuses provide the
necessary student services to
ensure learning success.
CCC System Strategic
Plan
Page 4 of 127
Goal
2
Student Services
Strategies
2007-08 Strategies: CC
Indicators/Measures/
Targets (2007-2008
and Beyond)
2007-08 Strategies: CC
Responsible Parties
2007-08 Strategies: CC
June 2008 Evaluation of
Performance
2007-08 Strategies: CC
June 2009 Evaluation of Performance
2007-08 Strategies: CC
workshops. Began work with
continuation schools offering tours
and exposure to transfer and/or
vocational opportunities.
The campuses provide the
necessary student services to
ensure learning success.
2008-09 Strategies : Cypress College
1) Develop, implement, evaluate
and monitor student learning
outcomes for student services
and academic support programs.
1) By October 2008, review
and update the
Matriculation Plan to
incorporate the latest ideas
and discussions (e.g., Basic
Skills Initiative, Student
Services Master Plan, and
suggestions from the
Strategic Planning
Colloquium such as
survival skills and student
interventions).
1) Dean of Counseling and
Student Development
Page 5 of 127
1) Not applicable
1) The Matriculation Plan was reviewed and updated
in Summer 2008 to include all recent activities with
the campus Matriculation Advisory Committee.
During Summer 2009, the activities within the
Student Equity Plan, Basic Skills Plan, Strategic Plan
and Student Services Master Plan will be cross
referenced with the Matriculation Plan. This will
conform to the notations of actual activities as
elaborated in those plans.
Goal
3
Mutual Understanding
A mutual understanding of and
appreciation for each other’s
value and contribution exists
among Cypress College,
Fullerton College, the School of
Continuing Education, and the
District.
CCC System Strategic
Plan
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
Focus Areas II: Intra-District and Community Collaboration
2007-08 Strategies: Cypress College
1) Representatives from SCE,
Fullerton College and Cypress
College will review the
distribution of revenue and
expenses for non-credit FTES
generating programs which
share campus facilities and staff.
1) Review is completed and
a new method of
distributing revenues and
expenses is agreed on by all
participants.
1) Executive Vice President
1) Meetings have been held every
two to three weeks where
information was exchanged and
presentations made by various staff
members to develop a complete
understanding off each entities role
in the collection of non-credit
FTES. It is anticipated that the
review will be complete by the end
of 2007-08.
1) The parties concluded discussions on the noncredit lab issue in spring 2008. There was no
consensus on an approach to move forward. The
issue is now under consideration by representatives
of the College and SCE in an attempt to reach
mutually agreeable resolution.
2) Representatives from SCE,
Fullerton College, Cypress
College, and the District Office
will review the District’s Budget
Allocation for possible
improvements.
2) Concerns or perceptions
of inequity are reviewed
thoroughly and changes
made where agreement is
reached on a proposed
change.
2) Cypress College
representatives: Director of
Research, Executive Vice
President, Vice President,
Director of Budget and
Finance
2) Representatives meet monthly to
review data and make decisions on
what areas of the budget to analyze.
By June 30 it is expected that
whether high cost Vocational
Programs are evenly distributed
among the college campuses and if
a change in the model should occur
if there is in fact an imbalance
between the colleges. The review
of the entire model will most likely
continue into 2008-09.
2) The new Chancellor is guiding the district to
develop a district-wide Strategic Plan and a new
Educational Master Plan. The review of the revenue
sharing will be resumed once the new Strategic Plan
and the Educational Master Plan re-aligns the focus
of the district.
1) President’s Staff
1) Not Applicable
1) Cypress College continues to nurture and to
engage in effective collaborations with Fullerton
College and the School of Continuing Education.
The new SCE Dean of Instruction, Valentina Purtell,
has been included on the list of managers invited to
participate in Cypress College’s Management Team
and Leadership Team meetings. Cypress College,
Fullerton College and SCE managers have
collaborated in the fall 2008 term on the
implementation of the MOU on Counselor Duties.
This collaboration continues as managers from each
2008-09 Strategies: Cypress College
1) Develop, strengthen and
participate in collaborative
relationships with other
educational institutions.
1) Beginning in Fall 2008,
establish effective
collaborations with the
School of Continuing
Education and Fullerton
College.
Page 6 of 127
Goal
3
Mutual Understanding
Strategies
2008-09 Strategies: CC
Indicators/Measures/
Targets (2007-2008
and Beyond)
2008-09 Strategies: CC
Responsible Parties
2008-09 Strategies: CC
June 2008 Evaluation of
Performance
2008-09 Strategies: CC
NOCCCD is a vital and integral
part of the community.
CCC System Strategic
Plan
2008-09 Strategies: CC
of the District entities meet on a regular basis to
discuss arising issues.
Discussions continue between Cypress College and
SCE to resolve ongoing concerns with the funding of
non-credit labs.
Cypress College has benefited from the ongoing
collaboration with the President and the Provost of
the SCE as evidenced by increasing numbers of the
High School Graduation program subsequently
enrolling in College classes.
The Vice President’s at Cypress and Fullerton
College have established effective working
relationships. There is frequent contact and
collaboration as we support efforts in instruction,
student services and administrative services.
A mutual understanding of and
appreciation for each other’s
value and contribution exists
among Cypress College,
Fullerton College, the School of
Continuing Education, and the
District.
4
Community Relations
June 2009 Evaluation of Performance
2007-08 Strategies: Cypress College
1) Create more complementary
relationships between faculty
and their counterparts at the
feeder high schools through
joint meetings and other
activities
1) A joint meeting calendar
is developed.
1) Executive Vice-President
C. Partnerships for Economic
and Workforce Development
Strengthen the Colleges’
capacity to respond to current
and emerging labor market
needs and to prepare students to
compete in a global economy.
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
Page 7 of 127
1) While a calendar has not yet
been developed much
collaboration are occurring
between high school faculty and
the college faculty. For example, in
the Teacher Prep Program each
Spring recruitment and marketing
visits are made to the top nine
feeder high schools (Buena Park,
Los Alamitos, Cypress, Savanna,
Gilbert West, Pacifica, Western,
Kennedy and Loara) including a
PowerPoint presentation about the
Teacher Preparation, Educational
Interpreter, and
Paraprofessional Programs. All
disciplines within our Vocational
Division have outreach activities.
Some of the highlights include the
following where are programs
1) The College continues the initiatives and
collaboration articulated in the response from June
2008 in this area. In addition, this academic year the
College has assigned a manager as liaison to each
local area high school. Liaison duties include faceto-face meetings with high school representatives and
working partnerships to address issues of mutual
concern and/or interest. A culminating activity each
academic year is the presentation of a scholarship by
the College liaison to a graduating high school senior
who will be attending Cypress College in the fall.
Goal
4
Community Relations
Strategies
2007-08 Strategies: CC
Indicators/Measures/
Targets (2007-2008
and Beyond)
2007-08 Strategies: CC
Responsible Parties
2007-08 Strategies: CC
June 2008 Evaluation of
Performance
2007-08 Strategies: CC
June 2009 Evaluation of Performance
2007-08 Strategies: CC
were represented: Kennedy High
School Career Fair, Cypress High
School Career Day, Los Alamitos
High School Career Day, and
Esperanza High School College
Night to promote CTE programs
at Cypress College.
NOCCCD is a vital and integral
part of the community.
2008-09 Strategies: Cypress College
1) Develop, strengthen and
participate in collaborative
relationships with other
educational institutions.
1.1) Beginning in Spring
2009, identify opportunities
to build relationships with
other educational
institutions to support the
development of high school
academies with an emphasis
on career and technical
education (e.g., health care,
information technology, and
transportation).
1.1) Dean of Vocational
Education and Economic
Development
1.1) Not applicable
1.1) Outreach activities undertaken at high schools
involved distribution of information materials and
inviting the schools to Cypress College Campus.
Cypress College has partnered with the Savanna
/NOCROP Medical Academy for two years,
developed a Health Informatics Pathway from
Savanna High School to CC and on to Loma Linda
University for a 2+2+2 educational plan and
maintained active presence at Sonora High School
Medical Careers Academy, Savanna High School
Medical Careers Academy, and Esperanza High
School Medical Academy. In one gathering at
Esperanza High School, 200 parents/juniors/seniors
attended the event and were handed over information
on Health Science and CTE Division programs. The
Cal High School Medical Academy visited Cypress
College to see the Health Science programs,
especially, mortuary science.
1.2) By Fall 2009, expand
effective collaborations
with other educational
institutions (e.g., local high
schools, language schools,
and universities) to enhance
student access, success, and
transfer.
1.2) Dean of Counseling
and Student Development
Page 8 of 127
1.2) Not applicable
1.2) International Student Programs (ISP) worked
closely with a network of local language schools
(CSULB, CSUF, ELS Language Centers, Newton
College, SISA American Language Center) to recruit
students and promote transfers in to Cypress College
once students complete their language training. ISP
expects to sign MOU with two more schools (GEOS
English Academy and Poly Language Institute) by
Goal
Strategies
2008-09 Strategies: CC
Indicators/Measures/
Targets (2007-2008
and Beyond)
2008-09 Strategies: CC
Responsible Parties
2008-09 Strategies: CC
June 2008 Evaluation of
Performance
2008-09 Strategies: CC
June 2009 Evaluation of Performance
2008-09 Strategies: CC
Fall 2009.
Cypress College maintains a contact list of 35 high
schools in the area, and provides bi-weekly services
to 14 main schools – this number has gone up from
11 in previous year. Events for high school students
and their parents, such as Parent Night and Senior
Day are well attended. The high schools counselors
and staff are regularly updated on the activities at
Cypress College.
2) Develop, strengthen, and
participate in collaborative
relationships with business,
civic, and community
organizations.
2) Beginning in Fall 2008,
expand and strengthen
partnerships with local
business, civic and
community organizations
through a variety of
activities so that the college
is viewed as a significant
resource and partner.
2) President
2) Not applicable
2) Hosted Cypress Chamber of Commerce Mixer
meeting in July 2008.
Enlisted managers to act as liaison with ten
chambers of commerce - eight from the cities that fall
under the service areas of the college, one each from
the Orange County Black Chamber of Commerce and
Orange County Hispanic Chamber of Commerce. All
the enlisted managers were provided training in Fall
2008.
The 4th Business and Commerce Leaders’ Forum,
held by the college in collaboration with six local
chambers of commerce and three sponsors: Southern
California Edison, Southern California Gas, and
Metropolitan Water District was attended by 65
business and civic leaders.
Page 9 of 127
Goal
5
Leadership and Decision
Making
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2007-08 Strategies: Cypress College
1) Develop the framework of a
Strategic Plan for 2009-2012.
1) Process to develop the
framework is defined and
the framework is completed
spring 2008.
1) Director of Research,
Vice President
1) In March 2008 the Cypress
College Colloquium, which
included 50 campus participants,
was held at the UCLA Lake
Arrowhead Conference center
where in three days work the focus
areas for the 2009-2012 were
identified. The work of the
Colloquium participants was
compiled into a draft Strategic
Plan. On May 2 the campus
Leadership Team and Colloquium
participants will meet to review the
draft Strategic Plan and decide if
there are any collaborative,
sustained efforts which the college
should be pursuing that have not
been identified. The Leadership
Team will also review and affirm
the college mission, vision, and
values for the next three year
period.
1) The Strategic Plan for the period 2008 to 2011 was
finalized in October , 2003. The strategic plan
integrates the vision and mission of the district and
the college with the strategic directions. Five
directions identified in the strategic plan are: (1)
Instruction, (2) Student and Academic Support
Services, (3) Campus Support and Infrastructure, (4)
Climate, Involvement, and Communication, and (5)
Collaborative Relations and Marketing. Thirteen
goals and 37 assessment standards have been
identified in the strategic plan.
2) Solicit input from the
college’s feeder high school to
be used as guidance for the
programs and services the
college provides.
2) Input is solicited.
2) President
2) In October 2007 local high
school Principles and other staff
were invited to a breakfast on
campus to see presentations on
various campus programs and to
offer feedback on programs they
have already had some exposure
to.
2) The President and the Executive Vice President
have visited the local feeder high schools and held
conversations with the Principals.
3) Implement a campus climate
survey to gather input from
managers, faculty and staff
regarding the campus.
3) The Campus Climate
Survey is administered and
results compiled
3) Campus Climate Survey
3) The bi-annual administration of
the Campus Climate Survey
occurred in 2007-08. Over 300
faculty, classified staff, and
managers participated in the
survey. On May 2, 2008 the survey
results were shared with the
3) The next campus climate survey will be conducted
in Fall 2009 and the results will be compared with the
previous findings.
Effective leadership and
decision-making are based on an
inclusive process that uses data,
standards, law, policies, and
procedures.
CCC System Strategic
Plan
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
Page 10 of 127
Goal
5
Leadership and Decision
Making
Effective leadership and
decision-making are based on an
inclusive process that uses data,
standards, law, policies, and
procedures.
Strategies
2007-08 Strategies: CC
Indicators/Measures/
Targets (2007-2008
and Beyond)
2007-08 Strategies: CC
Responsible Parties
2007-08 Strategies: CC
June 2008 Evaluation of
Performance
2007-08 Strategies: CC
June 2009 Evaluation of Performance
2007-08 Strategies: CC
Leadership Team, which includes
approximately 60 campus
personnel who are in leadership
roles, for review and comment.
2008-09 Strategies: Cypress College
1) Expand involvement in
college activities, plans and
initiatives to reflect broader
participation by all members of
the college.
1). By Fall 2008, establish a
task force on campus
involvement to explore and
establish strategies and
activities to increase
involvement and to identify
the responsible individuals
or departments to lead these
efforts (e.g., a written guide
to campus involvement,
spirit week, and student life
activities plan).
1) Chair of Direction Four
of Strategic Plan
1) Not applicable
1) Membership recruitment nearing completion.
Awaiting submission of names from Academic
Senate president. Organizational meeting to be held
toward the end of April. At this time, it is uncertain
how long this task force will be in existence. This
will be determined once the Task Force begins
meeting. Goal will be achieved once the Task Force
develops and establishes strategies and activities to
increase involvement and to identify the responsible
individuals or departments to lead these efforts.
Success will be the measured by: 1) completion of a
“Guide to Campus Involvement” along with its
distribution to students, faculty and staff. 2) recording
the number of attendees at campus junctions.
2) Improve communication and
understanding among all
members of the campus
community
2.1) By Spring 2009,
develop and disseminate
guidelines regarding the
appropriate use of campus
email and blogs, and
myGateway discussion
groups.
2.1) Director of Academic
Computing and Media
Services
2.1) Not applicable
2.1) Academic Computing Directors from each
campus and the District Director of IS have
developed new guidelines on the use of this
technology. Once guidelines approved by NOCCCD
Board, information will be disseminated to all
employees. Method of dissemination TBD.
All students, faculty and staff members will have
access to information regarding appropriate use of
campus email and blogs, and myGateway discussion
groups
2.2) By May 2009, develop
and broadly disseminate
materials that delineate
college emergency response
information and procedures.
2.2) Vice President
2.2) Not applicable
2.2) Campus administration provided limited
distribution of information for the fall 2008 semester
prior to an emergency drill held on October 22, 2008.
Based on feedback received, the information was
improved upon and again distributed prior to the next
Page 11 of 127
Goal
Strategies
2008-09 Strategies: CC
Indicators/Measures/
Targets (2007-2008
and Beyond)
2008-09 Strategies: CC
Responsible Parties
2008-09 Strategies: CC
June 2008 Evaluation of
Performance
2008-09 Strategies: CC
June 2009 Evaluation of Performance
2008-09 Strategies: CC
emergency drill held in February 2009. Currently
evaluating and working on updates for the entire
Emergency Management Protocol. Drills/exercises
to be on-going. Exercises follow emergency plan –
post exercise de-brief validates planned exercise as
successful.
6
Revenue Generating
Opportunities
District revenue-generating
opportunities are maximized.
Focus Area III: Effective and Efficient Use of Resources
2007-08 Strategies: Cypress College
1) Utilizing marketing and
scheduling strategies increase
FTES enrollment by a minimum
of 2%.
1) Enrollment growth is
achieved.
1) Executive Vice President
1) Enrollment for the 2007-2008
year has grown by more than 7%
over the 2006-2007 enrollment
totals.
1) Enrollment for the 2008-2009 year has grown by
more than 6% over the 2007-2008 enrollment totals.
1) Executive Director,
Foundation and Community
Relations
1) Not Applicable
1) The ongoing activity of developing relationships
with sponsors was stepped up during the past year.
The increased activity has resulted in increased
participation at the fundraising events held by the
college. Although the sluggish economy has typically
affected the fundraising activities negatively, the
college was able to increase attendance in its
fundraising events such as the Americana and the
Golf Tournament substantially.
CCC System Strategic
Plan
E. Resource Development
Provide enhanced resources and
allocation methods to ensure
high quality education for all.
2008-09 Strategies: Cypress College
1) Develop, strengthen, and
participate in collaborative
relationships with business,
civic, and community
organizations.
1) By Fall 2008, identify
and procure additional
potential sources of funding
through sponsorships of and
participation in Foundation
special events and other
fundraising activities.
Page 12 of 127
Goal
7
Facilities and Technology
Through effective planning and
using resources efficiently, the
District/campuses, provide
facilities, equipment,
technology, and infrastructure to
adequately support instructional
programs and services.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
1) Director of Physical Plant
and Facilities, Director of
Academic Computing, Vice
President
1) In consultation with division
deans, district staff and CWD an
initial plan was developed summer
2007 and adopted in September
2007. The project was broken in to
sub-projects depending on the
complexity involved in the
renovation and/or construction.
Cost estimates were done and
architectural plans completed in
phases starting December 2007
through March 2008. Only four
modular buildings needed to be
purchased to implement the plan.
Completion of the first swing
space location will be May 15,
2008. Other locations will follow
through August 2008.
1) The swing spaces will continue to be used until the
new Humanities Building comes online.
2007-08 Strategies: Cypress College
1) Develop a plan for swing
space for the 45 classrooms, 78
faculty member offices and 2
division offices during the
remodel off the Humanities
building which begins August
2008.
1) Plan is developed,
approved by district for
funding, and any renovation
or construction required is
completed for the Fall 2008
semester.
CCC System Strategic
Plan
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
E. Resource Development
Provide enhanced resources and
allocation methods to ensure
high quality education for all.
The Academic Computing
Department and Media Services
have also been involved in the
swing space plans. They have
assisted the division staff in
assessing the technology and
equipment needs for the swing
space areas. A plan is being
developed that will delivery the
needed technology to all swing
space areas prior to the Fall 2008
semester start.
2) Enhance campus exterior
lighting conditions.
2) Lighting improvements
are made that address
additional and more
efficient lighting.
2) Director of Physical Plant
and Facilities, Vice
President
Page 13 of 127
2) Pumpkin head light have been
replaced with more efficient and
increased lighting across the
campus. New exterior lighting has
been added around the new SCE
building. All exterior lighting
around all 12 bungalows has been
2) Although lighting in most of the areas have been
upgraded, there are some locations such as the piazza
where the work is continuing. All upgrades are
expected to be completed by September, 2009.
Goal
7
Facilities and Technology
Through effective planning and
using resources efficiently, the
District/campuses, provide
facilities, equipment,
technology, and infrastructure to
adequately support instructional
programs and services.
Strategies
2007-08 Strategies: CC
Indicators/Measures/
Targets (2007-2008
and Beyond)
2007-08 Strategies: CC
Responsible Parties
2007-08 Strategies: CC
June 2008 Evaluation of
Performance
2007-08 Strategies: CC
June 2009 Evaluation of Performance
2007-08 Strategies: CC
replaced.
3) Improve parking conditions.
3) Additional paved parking
spaces are added.
3) Director of Physical Plant
and Facilities, Vice
President
3) In fall 2007 the R2Aarchitects
were retained to develop a design
for construction a new parking lot
adjacent to the LLRC where a
former grass field and former
racquetball courts were being used
on a continual basis as “overflow”
parking. In March the plans were
released from DSA. The project
will bid in May 2008 with the
anticipated construction start date
of July 2008. This will result in
397 paved parking spaces with the
appropriate lighting.
3) Two parking lot expansions were completed in
Fall 2008, significantly improving the parking
situation.
4) Identify an appropriate
Student Learning Outcome
(SLO) software that can be used
as a management tool as the
development of SLO’s continues
to increase.
4) Software is identified.
4) Director of Academic
Computing, SLO
Committee Chair
4) The college’s progress in the
development of Student Learning
Outcomes reached the level in Fall
2007 where it became evident that
a software management tool would
be needed. Academic Computing
participated with the SLO
Committee in reviewing four
different SLO systems during
Spring 2008. Discussions between
the selection committee, Cypress
College Academic Computing and
the District Information Services
staff are also occurring to
determine the best solution for the
college.
4) TracDat, the leading assessment management
solution from Nuventive, has been selected as a
management tool to record SLOs and connect them
with the institutional mission. TracDat is capable of
helping manage the entire assessment process, across
the system, institution and also at the department and
individual level. The training team from Nuventive
will be on campus on May 26 & 27 to configure the
software and train the SLO team. During Summer,
SLOs already written will be migrated to TracDat.
Page 14 of 127
Goal
7
Facilities and Technology
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
1) Allocate fiscal and human
resources in ways that
strengthen institutional
effectiveness.
8
Marketing/
Communications
2007-08 Strategies: Cypress College
1) By September 2008,
submit the Technology Plan
for campus approval and,
upon approval, initiate the
implementation of the plan.
June 2009 Evaluation of Performance
1) Director of Academic
Computing and Media
Services
1) Not applicable
1) The Technology Plan was approved in November
2008. An annual review of computers and
replacement plan has been undertaken per the
Technology Plan.
1) Integrate the results of the
District’s Community
Awareness Program into the
college’s communications,
publications, marketing,
outreach, and advertising efforts.
1) The number of
publications,
advertisements, and
promotional items that are
created or modified to
incorporate messaging from
the Community Awareness
Program.
1) PIO Director
1) The college Public Information
Office has utilized the new
branding statement “Minds,
Motivated.” in each of the
advertisements, promotional items
and official campus publications
(such as the schedule of classes)
produced since the results of the
Community Awareness Program
were made available in August,
2007. In addition, this messaging
will be included in the new
Cypress College website when it
debuts in May, 2008. A number of
other publications, which are
reviewed by the PIO prior to
printing at the District Production
Center, also incorporate elements
of the Community Awareness
Program.
1) Efforts in this area continued in the 2008-2009
academic year. The college’s “Minds. Motivated”
branding statement was incorporated into the new
website and into other documents and publications
throughout the year. In addition, the college’s
letterhead, business cards and envelopes were redesigned to incorporate a revised logo that includes
the branding statement.
2) Ensure that the development
of the new Cypress College
website aligns with the college’s
outreach, enrollment
management, marketing and
strategic communication needs,
as well as consistent with the
2) The new website has
consistent elements in the
look, messaging and logo.
2) Website Development
Committee
2) The design of the new website
CypressCollege.edu, which will be
launched in May 2008, includes a
consistent look and feel and the
most current logo throughout the
site. In addition, the branding
statement developed through the
2) The website launched with these elements
included as planned.
CCC System Strategic
Plan
A. College Awareness and
Access
Increase awareness of college as
a viable option and enhance
access to higher education for
growing populations.
C. Partnerships for Economic
and Workforce Development
Strengthen the Colleges’
capacity to respond to current
and emerging labor market
needs and to prepare students to
compete in a global economy.
June 2008 Evaluation of
Performance
2008-09 Strategies: Cypress College
Through effective planning and
using resources efficiently, the
District/campuses, provide
facilities, equipment,
technology, and infrastructure to
adequately support instructional
programs and services
Marketing/communications
efforts are evaluated and refined
on an ongoing basis to enhance
effectiveness of outreach in
enrollment management,
business, and industry
partnerships, grant writing, and
fund raising.
Responsible Parties
Page 15 of 127
Goal
8
Marketing/
Communications
Marketing/communications
efforts are evaluated and refined
on an ongoing basis to enhance
effectiveness of outreach in
enrollment management,
business, and industry
partnerships, grant writing, and
fund raising.
Strategies
2007-08 Strategies: CC
Indicators/Measures/
Targets (2007-2008
and Beyond)
2007-08 Strategies: CC
Responsible Parties
2007-08 Strategies: CC
results of the District’s
Community Awareness
Program.
3) Develop a Cypress College
Identity Manual to provide a
guiding document for the
development of all outreach,
marketing, promotional and
advertising materials.
June 2008 Evaluation of
Performance
2007-08 Strategies: CC
June 2009 Evaluation of Performance
2007-08 Strategies: CC
Community Awareness Program
(“Minds. Motivated.”) appears
adjacent to the log in every
instance and it is used in highly
visible locations.
3) Completion of a
document ready for
distribution to internal and
external audiences
responsible for creation of
outreach, marketing,
promotional and advertising
materials
3) PIO Director
3) The Cypress College identity
manual, which includes
specifications on logo usage, color
usage and font usage, was created
and approved by the 5% MORE
(Marketing, Outreach, Retention,
and Enrollment management)
Steering Committee. Since its
adoption it has been revised to
incorporate elements derived from
the District’s Community
Awareness Program. The identity
manual has used by the Public
Information Office to guide
development of campus print
materials and has been distributed
to the District Production Center’s
designers, as well as developers of
the Cypress College website.
3) The college identity manual continued to be
utilized both internally and, additionally, as a
resource for vendors.
1) President’s Staff
1) Not applicable
1) In fall 2008 the College 5% More Committee was
dissolved. The Committee charge had been to
develop and implement ideas to increase FTES in
accord with established targets. In consideration of
recent FTES increases, the College has established
new initiatives to better support division and
department activities to market programs. The
establishment of a new marketing committee is
anticipated in the spring 2009 term.
2008-09 Strategies: Cypress College
1) Improve and expand
marketing tools and strategies.
1) By Spring 2009,
establish a framework for
new college marketing
committee to direct the
marketing activities of the
college.
Page 16 of 127
Goal
8
Marketing/
Communications
Marketing/communications
efforts are evaluated and refined
on an ongoing basis to enhance
effectiveness of outreach in
enrollment management,
business, and industry
partnerships, grant writing, and
fund raising.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
2) By Summer 2008, launch
the new college website and
by Fall 2008, reach
substantial completion of
the college website
redesign, including a
complete removal of the
existing site.
2) Dean of Student Support
Services, Director of
Academic Computing and
Media Services, and Public
Information Officer
Page 17 of 127
June 2008 Evaluation of
Performance
2) Not applicable
June 2009 Evaluation of Performance
2) The newly designed Cypress College website has
been running effectively since August 18, 2008.
During the Fall 2008 semester, workshops have been
scheduled that have enabled faculty to begin building
their sites. By the end of Spring 2009, all faculty will
have an opportunity to build and manage their
webpages. Removal of the old website is nearly
completed. The PIO is planning on enhancing several
areas in need of updated images on the web
throughout the year.
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
Focus Area I: Innovation and Relevancy for All Learners
1
Instructional Programs
Instructional programs provide
the necessary basic skills
training, current and relevant
vocational skills, successful
transfer preparation, and lifelong learning options to meet the
needs of our students and
community.
CCC System Strategic
Plan
B. Student Success and
Readiness
Promote college readiness and
provide the programs and
services to enable all students to
achieve their educational and
career goals.
C. Partnerships for Economic
and Workforce Development
Strengthen the Colleges’
capacity to respond to current
and emerging labor market
needs and to prepare students to
compete in a global economy.
2007-08 Strategies: Fullerton College
Fullerton College will offer
excellent, responsive
instructional programs to
facilitate and improve student
learning.
1) Improve the quality of
teaching and student success in
all academic and career
education programs to help
students achieve their learning
goals.
1a) Offer curricula to support
educational and/or vocational
needs of FC students. Meet to
review and approve new
curricula and make
modifications to existing
curricula.
1a) Regular meetings held
to review and approve
proposed new and modified
curricula.
1a) Academic Services
Dean, Curriculum Chair &
Committee
1a) Ongoing. Met twice a month
during academic year; reviewed,
approved and modified a number
of courses, certificates and degrees.
1a) Ongoing. Met twice monthly, reviewing,
approving and modifying curriculum. Created a new
Pre-requisite/Co-requisite Advisories Best Practices
Procedure. Developed a “fast-track” approval
process to update pre-requisites and co-requisites.
1b) Work in conjunction with
other divisions and local ROPs
to facilitate compliance with
AB2448 (Hancock), enabling
career pathways for transferring
students and strengthening
future VTEA funding proposals.
1b) Meetings held to
monitor agreements and
discuss further
collaboration.
1b) Business/CIS Dean &
Faculty
1b) All articulation agreements
have been reviewed and renewed.
Additional collaboration and
articulation are being pursued
through the formulation of the five
year strategic plan for vocational
programs.
1b) Reviewed and established articulation
agreements with local high schools and ROPs in
Business curriculum and Automotive, Architecture,
Woodworking, Construction, Drafting, Machining,
Welding, Printing, Television, Interior Design and
Fashion.
1c) Develop two-year program
study map for each degree
offering for inclusion in
marketing materials and to aid in
semester scheduling process.
1c) Regular meetings held
to accomplish goals.
1c) Business/CIS Dean &
Faculty
1c) Paralegal Studies has
completed a two-year program
study map; Business Management
and CIS are in progress.
1c) Ongoing. Paralegal Studies study map has been
employed. Business Management and CIS study
maps not yet completed.
Page 18 of 127
Goal
1
Instructional Programs
Instructional programs provide
the necessary basic skills
training, current and relevant
vocational skills, successful
transfer preparation, and lifelong learning options to meet the
needs of our students and
community.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
1d) Seek to increase the number
of sections offered among
programs, given the increase in
Natural Science majors, utilizing
EMS data and trends and
consistent with facilities and
faculty availability.
1d) Number of sections
monitored at fall
2006/spring 2007 versus
fall 2007/spring 2008.
1d) Natural Science Dean &
Faculty
1d) Sections increased in
Chemistry, Earth Science and
Biology.
1d) Sections of Natural Science courses remained
steady while total FTES dropped by 2% in 08-09
academic year. (This was due to move to temporary
swing space in Science Village.)
1e) Develop strategic initiatives
that address key aspects of
instructional performance
including student success.
1e) Discussion held at
Division meeting and
progress tracked.
1e) Natural Science Dean &
Faculty
1e) Initiatives are in conceptual
stage of development.
1e) Discussions continue and are being folded into
Program Review Process.
1f) Facilitate the recruitment of
students into the Education
Program and the new AA
degrees in education.
1f) Meetings of Education
Program Advisory
Committee held to develop
activities to achieve goal.
1f) Director, Office of
Special Programs, Social
Science Dean & Faculty
1f) The Education Program
Advisory Committee has
developed new recruitment
brochures and information packets.
A teacher preparation web page
has been created. Changes are
going to be made in the upcoming
catalog and schedule that will more
clearly identify teacher preparation
programs and degrees.
1f) Education Program Advisory Committee met to
develop strategies for recruitment of students into
education degree program. Information packages
were distributed and direct classroom information
initiatives were initiated.
1g) Fine Arts faculty will be
encouraged to explore
definitions of student success
and to research the learning
styles of their current students.
1g) Present opportunities
for exploration and discuss
at Division meeting.
1g) Fine Arts Dean &
Faculty
1g) The Fine Arts Dean presented
pod casts, handouts and several
electronic messages which
included links to website
information to focus faculty
attention on the new generation of
students. The dean and six Fine
Arts faculty attended the first
Student Success Summit.
1g) Fine Arts Faculty employed new techniques to
the learning environment and have piloted assessment
of these techniques/values in development individual
course SLO assessments.
1h) Establish and implement 3year plan to guide Staff
Development activities.
1h) Meetings held to
develop plans and
strategies.
1h) Academic Services
Dean, Staff Development
Coordinator & Committee
1h) Updated Staff Development
website, conducted a Leadership
Retreat, implemented “Lunch Hour
Luminaries” and “Teaching Tools
1h) Ongoing. Organized 40 workshops, 7 Lunch
Hour Luminaries, new faculty orientations, spring
and fall adjunct faculty meeting and initiated new
classified mentor program.
Page 19 of 127
Goal
Strategies
2007-08 Strategies: FC
Indicators/Measures/
Targets (2007-2008
and Beyond)
2007-08 Strategies: FC
Responsible Parties
2007-08 Strategies: FC
2007-08 Strategies: FC
June 2009 Evaluation of Performance
2007-08 Strategies: FC
and Tips” workshops, and planning
a Classified Mentor Program.
1
Instructional Programs
Instructional programs provide
the necessary basic skills
training, current and relevant
vocational skills, successful
transfer preparation, and lifelong learning options to meet the
needs of our students and
community.
June 2008 Evaluation of
Performance
1i) Use vocational advisory
committees to provide advice
and assistance in the
development of programs in the
maintenance of relevant
curriculum.
1i) Regular meetings of
Advisory Committees held.
1i) Tech & Eng Dean &
Faculty
1i) Twelve vocational advisory
committees have met during the
year to review and advise on
curriculum content, certificate
design, economic trends and
employment opportunities in order
to maintain the relevance of the
program. The Automotive faculty
achieved NATEF Certification of
their program.
1i) Ongoing. Vocational advisory committees met to
review and advise on current trends in individual
fields as well as to receive updates on program
successes and challenges.
1j) Humanities will implement
revised syllabus guidelines at
the division and department
level.
1j) Provided guidelines to
faculty discussed at
Division meeting.
1j) Humanities Dean,
Department Coordinators &
Faculty
1j) The revised syllabus guidelines
were finalized and have been
distributed to all faculty. They are
used to provide orientation to
faculty and to evaluate syllabi
during the evaluation process.
1j) Ongoing. Revised syllabus guidelines were
incorporated into faculty planning and in preparation
of syllabi distributed to students in the 08-09
academic year.
1k) Promote and encourage
enrollment in two new student
leadership courses campus-wide.
1k) Tracked enrollments
fall 2007 and spring 2008.
1k) Director of Student
Activities & Staff, student
leaders
1k) Introduction to Leadership
Development courses were held in
fall 2007 and spring 2008.
1k) Students involved in FC student government
were encouraged to take COUN 135 or STSV 135:
Leadership Development.
1l) Improve the health of
students so that they may
achieve their learning goals.
Students will identify and utilize
services available at Health
Services as evidenced by
increased utilization.
1l) Tracked student contacts
to develop data.
1l) Health Services Director
& Staff
1l) Data shows a small but
increased trend in utilization and
student contacts over the previous
year.
1l) Health Services student contacts for 2008-09
increased by over 4,000 contacts from 2007-08
academic year.
Page 20 of 127
Goal
Strategies
2007-08 Strategies: FC
1
Instructional Programs
Instructional programs provide
the necessary basic skills
training, current and relevant
vocational skills, successful
transfer preparation, and lifelong learning options to meet the
needs of our students and
community.
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2a) Cooperate with Institutional
Research Office to develop lists
of students with “effective” (but
undeclared) majors in Natural
Sciences programs for early
faculty mentoring.
2a) Number of lists at
beginning of 2007-2008 to
end of 2007-2008 tracked.
2a) Natural Sciences Dean,
Director of Institutional
Research
2a) Preliminary lists of three dozen
effective majors identified.
2a) Distributed majors lists and expanded number of
students identified. Used in mentoring student
matriculation and orientation.
2b) Health Services will
perform ongoing assessment and
education so that students will
demonstrate a decrease in high
risk drinking behaviors.
2b) Survey used to monitor
behavior.
2b) Health Services
Director & Health Educator
2b) Comparison of 2005 and 2007
National College Health
Assessment survey data shows a
steady rate of high risk drinking
behaviors among FC students.
2b) The Health Center sponsored UMADD and
alcohol intervention skills training for FC students.
3a) Humanities will support
student success in conducting
research, documenting sources
and avoiding plagiarism.
3a) Tracked number of uses
of Turnitin program.
3a) Turnitin Coordinator
3a) The Turnitin Coordinator has
conducted a number of trainings
with new faculty. A new Turnitin
website was created this year.
3a) Turnitin program being effectively used to
education students on importance of avoiding
plagiarism and assuring maintenance of student
honesty and academic achievement.
3b) Finalize and implement the
Math Lab Strategic Plan to
address future needs, changes in
technology, innovation and
staffing.
3b) Monitored number of
students served to develop
plan.
3b) Mathematics and
Computer Science Dean &
Faculty
3b) From discussion of future
needs of the Math Lab came an
awareness that alternative
strategies are needed to support our
basic skills instruction. A second
Math Lab is now in operation as a
pilot program to serve students in
Math 10 and 15.
3b) Second Math Lab fully operational throughout
08-09 academic year providing Basic Skills math
students with a unique, focused attention
environment in which to work more directly with
tutors and instructors.
2) Utilize institutional research
to acquire data to develop a
model for understanding and
addressing the challenges faced
and needs of our student
learners.
3) Develop ways to support
existing programs.
Page 21 of 127
Goal
1
Instructional Programs
Instructional programs provide
the necessary basic skills
training, current and relevant
vocational skills, successful
transfer preparation, and lifelong learning options to meet the
needs of our students and
community.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
3c) The number of students
utilizing CCCApply to apply,
register and/or enroll in classes
will be increased by making it a
part of the matriculation and
registration processes.
3c) Tracked number of
students served through
matriculation and
registration process.
3c) Dean of A&R and Staff,
Registrar, ISC Manager and
Staff, Matriculation
Coordinator
3c) In progress
3c) All applications to the college are now completed
online thru CCCApply.
4a) SLO Coordinator held
regular meetings to monitor
progress and assist where
required.
4a) Vice President of
Instruction, Division Deans
& Faculty, SLO Coordinator
4a) SLOs have been completed for
approximately 75% of all courses.
The college is beginning a
discussion of ways to measure
these outcomes.
4a) SLOs have been completed for approximately
84% of all courses. SLO assessments were piloted in
four disciplines; draft SLOs for the Fullerton College
GE pattern have been reviewed by the SLO
Committee; and Institutional SLOs have been
introduced.
5a) Attended workshops to
become aware of
improvement options.
5a) Humanities Dean,
Department Coordinators,
Division members of the
Basic Skills Committee &
Faculty
5a) The Humanities Division has
participated in a number of
projects funded with the Basic
Skills allocation. Workshops for
Basic Skills, ESL Specialist
Tutors, Basic Skills Interns, Peer
Mentoring, Counseling,
Strengthening Student Success
Conference, Staff
Development/Faculty in Student
Learning, Upgrade Computer
Systems in Academic Support
Center and Math Lab, Software for
Basic Skills, Reading Lab Hourly
Personnel and Basic Skills
Coordinators & Training Program.
5a) The Basic Skills Initiative funded 26 programs
including adjunct training program, Graduate Student
Internship Program, Staff Development Program
(offering seven workshops).
4) Develop SLOs and
assessment for all active
courses, programs, certificates
and degrees.
4a) Complete SLO procedures
for courses in transfer,
vocational and basic skills
courses.
5) Increase basic skills success
rate by 2%.
5a) Research and implement
improvements in Basic Skills
programs in English, ESL,
Reading and the Transfer
Achievement Program.
Page 22 of 127
Goal
1
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2009 Evaluation of Performance
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
5b) Offer sufficient basic skills
and transfer courses in
traditional and distance
education formats to meet
current student demand.
5b) Tracked number of
courses offered from 20062007 to 2007-2008.
5b) Math and Computer
Science Dean & Faculty
5b) The Math Division increased
its course offerings by
approximately 3% over 2006-07.
In addition the number of online
courses was substantially increased
to meet demand. The Division will
continue to expand in this area,
including the move to hybrid
courses.
5b) Sections of Math Division courses remained
steady while total enrollments FTES decreased by
2% in 08-09 academic year.
6a) Regular reports to
management on training of
faculty and needs of
program.
6a) Academic Services
Dean, Distance Education
Advisory Committee
6a) The college has hired a Special
Projects Manager Instructional
Technologies Specialist in
Distance Education on a temporary
contract for training and
infrastructure support for Distance
Education.
6a) Ongoing. Supported and trained faculty
individually and in workshops via staff development
using CE6/8, MyGateway and developing campusbased websites.
7a) The college will develop
existing funds to support
transfer goals.
7a) Applied for Dynamic
Fund allocation to achieve
goal.
7a) Vice President of
Instruction, Division Deans
7a) The college has supported a
number of projects funded with the
Basic Skills allocation. The
Transfer Achievement Program
obtained Dynamic Fund monies to
allow students to be paid for
additional time spent in the
classrooms of the classes for which
they are serving as facilitators.
7a) Ongoing. The Transfer Achievement Program
did not apply for funds for the 08-09 academic year
to continue the Student Facilitator Project. The Basic
Skills Initiative funded 26 programs in Basic Skills
English and Math and ESL.
7b) Expand the Science
Roadmap Initiative from its
current emphasis on transfers to
CSUF to include other
7b) Held meetings with
educational institutions.
7b) Natural Sciences Dean
7b) Participated in NIH proposal
activities for UC Irvine Bridges
Program.
7b) Ongoing. Continued to develop and implement
informational and content-driven partnerships with
UCs and CSUs to prepare and encourage Natural
Science students to transfer.
Instructional Programs
Instructional programs provide
the necessary basic skills
training, current and relevant
vocational skills, successful
transfer preparation, and lifelong learning options to meet the
needs of our students and
community.
June 2008 Evaluation of
Performance
6) Increase distance learning
course offerings by 5%.
6a) Advocate for additional
support of, and participation in,
Distance Education courses.
7) Increase student transfer by
2%.
Page 23 of 127
Goal
Strategies
2007-08 Strategies: FC
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
8a) Fine Arts Division will
continue to develop ten new
vocational certificates and use
vocational advisory committees
to provide advice and assistance
in the development of programs
and in the maintenance of
relevant curriculum.
8a) Regular meetings of
Advisory Committees held.
8a) Fine Arts Dean &
Faculty
8a) Seven vocational advisory
committees serving 20 certificates
have met during the year to review
and advise on curriculum content,
certificate design, economic trends
and employment opportunities in
order to maintain the relevance of
the program. Ten certificates won
LOWDL and NOCCCD approval
and await State approval.
8a) Ongoing. Vocational Advisory Committees met
to develop strategies, review and advise on current
trends and to receive updates on program successes
and challenges.
8b) Work in conjunction with
high schools and local ROPs to
facilitate compliance with
AB2448 (Hancock) enabling
career pathways for transferring
students.
8b) Meetings held to
monitor agreements.
8b) Tech & Engr Dean &
Faculty
8b) Eight articulation agreements
were reviewed and revalidated
between local high schools/ROPs.
These agreements document the
intent to facilitate smooth
transitions for students between
secondary and post secondary
status.
8b) The Division initiated new arrangements with
local high schools/ROPs that have improved process
of transitioning entry-level students into vocational
careers. FTES in Tech & Engineering courses are up
3% in 08-09 academic year.
9a) Regular meetings held
to review curriculum.
9a) Natural Science Dean &
Faculty
9a) Six year review is on schedule
according to division plan
9a) The Natural Science Division is submitting all
courses in six-year review cycle, eliminating courses
no longer offered, improving curriculum and
increasing number of course SLOs to 68%.
institutions, such as UC Irvine
and CSU Long Beach.
1
Instructional Programs
Instructional programs provide
the necessary basic skills
training, current and relevant
vocational skills, successful
transfer preparation, and lifelong learning options to meet the
needs of our students and
community.
8) Identify the vocational skills
that are most in demand in
Orange County and
develop/enhance programs that
meet those needs.
9) Encourage and support
innovation in instructional
methods and resource usage.
9a) Identify curricular needs and
implement improvements
through the 6-year curriculum
review process.
Page 24 of 127
Goal
1
Instructional Programs
Instructional programs provide
the necessary basic skills
training, current and relevant
vocational skills, successful
transfer preparation, and lifelong learning options to meet the
needs of our students and
community.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
9b) Continue to participate in
District-wide (and other)
working groups to improve the
course scheduling process using
District systems.
9b) Participated in steering
group.
9b) Natural Science Dean &
Faculty
9b) Classified staff participation in
Banner Steering group completed.
9b) Classified staff have fully implemented course
scheduling improvements.
9c) Streamline and test
CurricUNET for approving and
processing curriculum to
increase efficiency.
9c) Tracked number of
courses processed in
CurricUNET fall 2007 to
spring 2008.
9c) Academic Services
Dean, Curriculum
Committee Chair &
Committee
9c) CurricUNET approval process
has been restructured, reducing the
time from conception to final
course/program approvals.
9c) Staff have fully transitioned to use of
CurricUNET in curriculum development process and
communication.
2008-09 Strategies: Fullerton College
Fullerton College will offer
excellent, responsive
instructional programs to
facilitate and improve student
learning.
1) Improve the quality of
teaching and student success in
all academic and career
education programs to help
students achieve their learning
goals.
1a) Offer curricula to support
educational and/or vocational
needs of FC students. Meet to
review and approve new
curricula and make
modifications to existing
curricula.
1a) Regular meetings held
to review and approve
proposed new and modified
curricula.
1a) Academic Services
Dean & Curriculum Chair &
Committee
1a) Curriculum Committee met twice monthly
focused on reviewing, modifying and improving
curriculum. Crafted a new Pre-requisite/Co-requisite
Advisories Best Practices Procedure. Crafted a “fast
track” approval process to update Pre-requisites and
Co-requisites.
1b) Streamline and test
CurricUNET for approving and
processing curriculum to
increase efficiency.
1b) Tracked number of
courses processed in
CurriUNET in fall 2008 and
spring 2009.
1b) Academic Services
Dean & Curriculum Chair &
Committee
1b) Ongoing. CurricUNET communication between
institutions has been markedly improved.
Page 25 of 127
Goal
1
Instructional Programs
Instructional programs provide
the necessary basic skills
training, current and relevant
vocational skills, successful
transfer preparation, and lifelong learning options to meet the
needs of our students and
community.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
2008-09 Strategies: FC
2008-09 Strategies: FC
2008-09 Strategies: FC
1c) Implement 3-year plan to
guide Staff Development
activities.
1c) Meetings held to
develop plans and
strategies.
1c) Academic Services
Dean & Staff Development
Coordinator & Committee
1c) Classified Mentor Program was initiated in 08-09
academic year. The Staff Development website and
the Staff Development Committee hosted 7 Lunch
Hour Luminaries and 40 workshops.
1d) Work in conjunction with
other divisions and local ROPs
to facilitate compliance with
AB2448 (Hancock), enabling
career pathways for transferring
student and strengthening future
VTEA funding proposals.
1d) Meetings held to
monitor agreements and
discuss further
collaboration.
1d) Business/CIS
Dean/Faculty
1d) The Five Year Strategic Plan for vocational
programs was completed and incorporated into the
campus VTEA spending plan.
1e) Complete two-year program
study map for each degree
offering for inclusion in
marketing materials and to aid in
semester scheduling process.
1e) Regular meetings held
to accomplish goals.
1e) Business/CIS
Dean/Faculty
1e) Ongoing. Paralegal Studies study map has been
employed. Business management and CIS study
maps not yet complete.
1f) Seek to increase enrollment.
1f) Semester FTES
analysis.
1f) Natural Science Dean
1f) Sections of Natural Science courses remained
steady while total FTES dropped by 2% in 08-09
academic year.
1g) Develop strategic initiatives
that address key aspects of
instructional performance
including student success.
1g) Regular meetings held
to accomplish goals.
1g) Natural Science Dean
1g) Discussions continue and are being folded into
Program Review process.
1h) Facilitate the recruitment of
students into the Education
Program and the AA degree in
Education.
1h) Meetings of Education
Program Advisory
Committee held to develop
activities to achieve goal.
1h) Director, Office of
Special Programs, Social
Science Division
Dean/Faculty
1h) Education Program Advisory Committee met to
develop strategies for recruitment of students into
education degree program. Information packages
were distributed and direct classroom information
initiatives were initiated.
1i) The Fine Arts faculty will
continue to examine definitions
of student success and to
research the learning styles of
1i) Present opportunities for
exploration and discuss at
Division meeting.
1i) Fine Arts Dean/Faculty
1i) Fine Arts faculty employed new techniques to the
learning environment and have piloted assessment of
those techniques and values in developing individual
course SLO assessments.
Page 26 of 127
2008-09 Strategies: FC
June 2009 Evaluation of Performance
2008-09 Strategies: FC
Goal
Strategies
2008-09 Strategies: FC
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
2008-09 Strategies: FC
June 2009 Evaluation of Performance
2008-09 Strategies: FC
2008-09 Strategies: FC
2008-09 Strategies: FC
1j) Humanities will continue to
implement revised syllabus
guidelines at the division and
department level.
1j) Provide guidelines to
faculty at discussed at
Division meeting.
1j) Humanities Dean,
Department Coordinators,
Faculty
1j) Ongoing. Revised syllabus guidelines were
incorporated into faculty planning and in preparation
of syllabi distributed to students in the 08-09
academic year.
1k) Promote and encourage
enrollment in student leadership
courses campus wide.
1k) Tracked enrollments
fall 2008 and spring 2009.
1k) Director of Student
Activities & Staff, student
leaders
1k) Students involved in FC student government
were encouraged to take COUN 135 or STSV 135:
Leadership Development.
1l) Improve the health of
students so that they may
achieve their learning goals.
Students will identify and utilize
services available at Health
Services as evidenced by
increased utilization.
1l) Tracked student contacts
to develop data.
1l) Health Services Director
& Staff
1l) Health Services student contacts for 2008-09
increased by over 4,000 contacts from 2007-08
academic year.
2a) Cooperate with Institutional
Research Office in maintaining
lists of students with “effective”
(but undeclared) majors in
Natural Sciences programs, for
early faculty mentoring.
2a) Number of lists at
beginning 2008-2009 to end
of 2008-2009 tracked.
2a) Natural Science Dean
2a) Faculty have received majors lists and have
expanded number of students identified. Used in
mentoring student matriculation and orientation.
2b) Health Services will
perform ongoing assessment and
education so that students will
demonstrate a decrease in high
risk drinking behaviors.
2b) Survey used to monitor
behavior.
2b) Health Services
Director & Health Educator
2b) The Health Center sponsored UMADD and
alcohol intervention skills training to FC students.
their current students.
2) Utilize institutional research
to acquire data to develop a
model for understanding and
addressing the challenges faced
and needs of our student leaders.
Page 27 of 127
Goal
Strategies
2008-09 Strategies: FC
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
2008-09 Strategies: FC
June 2009 Evaluation of Performance
2008-09 Strategies: FC
2008-09 Strategies: FC
2008-09 Strategies: FC
3a) Committee formed to
address accomplishment of
this goal.
3a) Humanities Department
Coordinators, Faculty
3a) Humanities implemented mentoring committee
initiatives focusing on Basic Skills adjunct training
through various workshops and awarding mentees
with certificates of achievement for completing 10
hours of intensive training.
4a) SLO Coordinator will
hold regular meetings to
monitor progress and assist
where required.
4a) Vice President of
Instruction, Deans, Faculty
and SLO Coordinator
4a) SLOs have been completed for approximately
84% of all courses. SLO assessments were piloted in
four disciplines; draft SLOs for the Fullerton College
GE pattern have been reviewed by the SLOA
Committee and Institutional SLOs have been
introduced.
5a) Attended workshops to
become aware of
improvement options.
Monitor success rates in
key courses.
5a) Humanities Dean,
Department Coordinators,
Division members of the
Basic Skills Committees,
Faculty
5a) Overall Basic Skills success rates declined by
2.2% from 07-08 academic year.
6a) Regular reports to
management on training of
faculty and needs of
program.
6a) Dean of Academic
Services
6a) Through the Dynamic Fund process the Distance
Education program secured the continued services of
a Special Projects Manager.
3) Develop ways to support
existing programs.
3a) Humanities will improve
orientation, training and
mentoring for adjunct faculty in
the division.
4) Develop SLOs and
assessment for all active
courses, programs, certificates
and degrees.
4a) Complete SLO procedures
for courses in transfer,
Vocational and basic skills
courses.
5) Increase basic skills success
rate by 2%.
5a) Research and implement
improvements in Basic Skills
programs in English, ESL,
Reading and Transfer
Achievement Program.
6) Increase distance learning
course offerings by 5%.
6a) Academic Services will
advocate for additional support
of, and participation in, Distance
Education courses.
Page 28 of 127
Goal
Strategies
2008-09 Strategies: FC
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
2008-09 Strategies: FC
June 2009 Evaluation of Performance
2008-09 Strategies: FC
2008-09 Strategies: FC
2008-09 Strategies: FC
7a) Applied for Dynamic
Fund allocation to achieve
goal.
7a) Vice President of
Instruction, Deans
7a) Fullerton College transfers to CSUs increased to
1,389 in 2008 making it the #1 community college
transfer institution to CSUs in the state. FC had 161
transfers to UCs.
8a) Finalize and implement the
Math Lab Strategic Plan to
address future needs, changes in
technology, innovation and
staffing.
8a) Monitored number of
students served to develop
plan.
8a) Mathematics &
Computer Science
Dean/Faculty
8a) A second fully operational Math Lab opened in
the 08-09 academic year providing Basic Skills math
students with a unique, focused environment in which
to work more directly with tutors and instructors.
8b) Work in conjunction with
high schools and local ROPs to
facilitate compliance with
AB2448 (Hancock) enabling
career pathways for transferring
students.
8b) Meetings held to
monitor agreements.
8b) Tech & Engineering
Dean/Faculty
8b) The Division initiated new arrangement with
local high schools/ROPs that have improved the
process of transitioning entry-level students into
vocational careers. FTES in Tech & Engineering
courses are up 3% in 08-09 academic year.
9a) Regular meetings held
to review curriculum
9a) Natural Science Dean
9a) The Natural Science Division submitted all
courses in the six-year review cycle, eliminating
courses no longer offered, improving curriculum and
increasing number of course SLOs to 68%.
7) Increase student transfer rate
by 2%.
7a) The college will develop
existing funds to support
transfer goals.
8) Identify the vocational skills
that are most in demand in
Orange County and
develop/enhance programs that
meet those needs.
9) Encourage and support
innovation in instructional
methods and resource usage.
9a) Identify curricular needs and
implement improvements
through the 6-year curriculum
review process.
Page 29 of 127
Goal
2
Student Services
The campuses provide the
necessary student services to
ensure learning success.
CCC System Strategic
Plan
A. College Awareness and
Access
Increase awareness of college as
a viable option and enhance
access to higher education for
growing populations.
B. Student Success and
Readiness
Promote college readiness and
provide the programs and
services to enable all students to
achieve their educational and
career goals.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2007-08 Strategies: Fullerton College
Fullerton College will identify
and improve the student service
areas that most directly
contribute to student success.
1) Increase student access to the
college by reaching into
communities and providing
support services that encourage
awareness of college
opportunities and remove
barriers to access and student
success.
1a) The Business/CIS division
will improve student access to
vocational program information
and advising by working closely
with the VTEA counselor to
increase visibility and awareness
of services offered to students
by counselor.
1a) VTEA Counselor held
regular meetings with
college community and
external organizations.
1a) Business/CIS Dean &
Faculty
1a) The VTEA Counselor attends
all division meetings and is
presenting at a college counseling
meeting to clarify CIS course
sequences to all advisors. The
VTEA counselor is working
closely with both VTEA
deans/faculty and Tech Prep
directors to develop relationships
with high school counselors and
expand articulation agreements.
1a) The VTEA Counselor continued to serve students
effectively providing key career planning and
preparation advice for students while providing
faculty and management current information and
trends in both formal and informal contacts.
1b) The Fine Arts Division will
focus student attention on
preparation for careers in the
arts world and transfer to
colleges and universities by
providing workshops and clinics
focused on arts related career
development.
1b) Number of workshops
conducted tracked.
1b) Fine Arts Dean &
Faculty
1b) Career informative workshops
were offered by Theatre adjunct
Ron Michaelson, Theatre alum
Matthew Lillard, Music faculty at
the Jazz Festival and Artist in
Residence Philip Cornelius.
Theatre Arts faculty sponsored
transfer education workshops and
provided career advisement.
1b) The Fullerton College Jazz Outreach Program
contacted 1,100 students in five area high schools. In
addition, the High School Theater Festival hosted
1,830 contestants from 66 area high schools.
Page 30 of 127
Goal
2
Student Services
The campuses provide the
necessary student services to
ensure learning success.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
1c) The Library will a) increase
hours of service at the Help
Desk, b) provide online
materials to faculty by
implementing e-Reserves, c)
implement the SARS telephone
notification system for overdue
materials, d) initiate loan service
of laptops, e) redesign the
library’s website, f) investigate
Library 2.0 model, g) focus on
transitioning from print to online
resources and h) purchase
electronic resources and
equipment as needed.
1c) Most changes
implemented to meet needs
of students.
1c) LLRC Dean & Faculty
1c) Most targets have been
completed, however all targets
continue to be in progress as the
LLRC strives to update
instructional methodologies and
technology to meet the growing
and changing needs of our
students, staff, faculty and
community users.
1c) The 1410 Reading Lab opened its doors for
service providing space for 28 sections of Reading
meeting 1,260 hours per week. The Writing Center
provided 28 workshops and the Tutoring Center Math
Anxiety workshops were attended by a record 41
students.
1d) Provide access to athletic
counseling for student-athletes
and physical education students.
1d) Meetings conducted to
accomplish strategy.
1d) Physical Education
Dean & Faculty
1d) PE Dean and Faculty met with
Counseling and Admissions and
Records to ensure that student
athletes have access to necessary
counseling and priority
registration.
1d) The Academic Support Center created the Pilot
Academic Support for the Student Athletes Program
providing specialized services for 90 students per
semester.
1e) Information and pathways
for assistance on financial
aid/health services is provided to
all student-athletes.
1e) Meetings held with
student athletes.
1e) Physical Education
Dean & Faculty
1e) Student athletes are assembled
each year and given presentations
by student services to ensure their
matriculation.
1e) Ongoing. Information presentations were
provided to all student athletes on a mandatory basis
in partnership with Counseling and the
Library/Learning Resource Center.
1f) Offer additional sessions of
Managing College Finances
(Counseling 93) for disqualified
financial aid students.
1f) Classes added to meet
demand from students.
1f) Director of Financial
Aid
1f) Added two Counseling 93
classes for summer 2008 and one
additional class for fall 2007 (for a
total of five classes).
1f) Five sections of Counseling 93 were offered in
fall 2008 and five were offered in spring 2009 with
three classes during the day and two in the evening.
The fill rate for 2008-09 for these classes increased
from 2007-08.
1g) Disability Support Services
will develop and implement
online access to materials DSS
students need for educational
1g) Meetings held to
develop materials.
1g) Alternate Media
Specialist
1g) In progress
1g) DSS has implemented its Alternate Media
Database and will continue to expand use of it to
meet additional needs related to tracking educational
accommodations including alternate media. DSS has
Page 31 of 127
Goal
Strategies
2007-08 Strategies: FC
2
Student Services
The campuses provide the
necessary student services to
ensure learning success.
Indicators/Measures/
Targets (2007-2008
and Beyond)
2007-08 Strategies: FC
Responsible Parties
2007-08 Strategies: FC
June 2008 Evaluation of
Performance
2007-08 Strategies: FC
accommodations.
June 2009 Evaluation of Performance
2007-08 Strategies: FC
posted a small number of its forms on the DSS
website to test the effectiveness of the process.
1h) FC representatives served
on Student Process Team,
Luminis Steering Committee
and Banner Steering Committee
to improve delivery of service to
students.
1h) Meetings held to
implement projects for
students.
1h) Dean of A&R & Staff,
Registrar, ISC Manager,
Dean of Counseling,
Director of Financial Aid,
Director of Academic
Computing and three
Instructional Deans
1h) MyGateway, Electronic
Schedule Bill and the enhancement
of online student verification
process have been implemented.
1h) The various committees continue to work to
enhance the usefulness of MyGateway to improve
delivery to students. Implementation of electronic
prerequisite blocking beyond Math, English, ESL and
Reading began with the registration for spring 2009.
1i) Health Services modified
hours available for medical and
Personal & Crisis counseling
based on the level of need
identified in the 2006-07
National College Health
Assessment Survey, which
showed that FC students scored
higher for depression than the
national average of all college
students taking the survey.
1i) Availability of resources
increased.
1i) Health Services Director,
Health Educator & Staff
1i) Health Services increased
Licensed Clinical Psychologist
availability by 3.5 hours fall 2007
and an additional 5 hours in spring
2008.
1i) Increase in hours was evaluated and reports
indicated that students were using these services;
therefore, the Health Center continued offering
services of a Licensed Clinical Psychologist at the
2007-08 rate.
2a) EOPS created an online
workshop that was offered in
December 2007.
2a) Workshop conducted.
2a) EOPS Director, Student
Services Specialist
2a) Every student who participated
in the online workshop received
100% on the SLO quiz.
2a) An additional online workshop was added for
2008-09.
2b) A student development
classroom activity was
conducted in several Basic
Skills courses in spring 2008.
2b) Pilot program
conducted.
2b) Counseling Department
Coordinator
2b) 14 Basic Skills classes (Math,
English, ESL0 and 400 students
participated in the pilot program.
2b) The 2007-08 pilot project was successful so the
program was expanded and institutionalized as a
Basic Skills Project.
2) Develop new approaches for
improving students’ success in
basic skills across the college
curriculum.
Page 32 of 127
Goal
Strategies
2007-08 Strategies: FC
2
Student Services
The campuses provide the
necessary student services to
ensure learning success.
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
3a) Workshops held and
faculty mentors made
available to faculty wishing
assistance.
3a) Academic Services
Dean, Staff Development
Committee, Distance
Education Special Projects
Manager
3a) A Virtual Instruction Academy
is scheduled for summer 2008.
Four faculty mentors are trained on
CE 6 and are providing support to
faculty learning CE6. Workshops
and training options for CE6 has
been disseminated via email and
Staff Development website.
3a) Mentors continue to provide support for faculty.
The Distance Education Special Projects Manager
continues to provide CE6 training workshops for
faculty developing skills in distance education
delivery.
4a) Expand the Science Student
Transfer Orientation (SSTO)
meetings for new students,
featuring student services,
counseling and transfer staff
from FC and other institutions
(e.g. CSUF).
4a) Meetings held for
students.
4a) Natural Sciences Dean
4a) SSTO meetings for physical
and biological science and allied
health students were held in 200708 – over 150 students
participated.
4a) Ongoing. SSTO meetings in the Natural
Sciences for allied health students and science majors
continued to be held in 2008-2009 academic year
orienting students to student services, counseling and
the Cadena Transfer Center.
4b) Counseling Group Advising
sessions expanded to include
spring 2008 semester.
4b) Groups sessions held.
4b) Counseling Department
Coordinator
4b) 25 new Group Advising
sessions were offered in spring
2008, serving 365 additional
students
4b) Group advising sessions continued throughout
2008-09 with an expanded number of sessions
serving an increasing number of students.
3) Establish a centralized
distance learning program to
help support online teaching and
learning.
3a) Provide a comprehensive
Staff Development Program for
all constituent groups that will
benefit all students and
instructional programs at FC.
Train and support faculty who
teach online during the
migration from WEBCT to CE
6.
4) Identify effective practices
for enhancing students’
attainment of degrees and
certificates and improve the
transfer function.
5) Develop and implement
student cohorts, learning
communities and co-curricular
activities that facilitate
Page 33 of 127
Goal
Strategies
2007-08 Strategies: FC
2
Student Services
The campuses provide the
necessary student services to
ensure learning success.
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
5a) Student Affairs promoted
the new College Center and the
programs/services offered using
a variety of marketing materials
and strategies.
5a) Promotion of services
conducted spring 2008.
5a) Director of Student
Activities & Staff, student
leaders
5a) Promotions throughout
campus, signage between trees,
promotions in newsletters, the A.S.
Planner, A.S. Brochures, in club
mailboxes, information tables
during events, on the AS website,
in The Hornet, in Student Affairs,
AS and ICC offices and Student
Center.
5a) Promotions of the new College Center continued
through 2008-09 and included an Open House each
semester and a great many events hosted in the
Center to bring people into the building. The
Managers in the building meet to discuss promotional
ideas.
5b) Purchased the Kuder Career
Planning System
5b) Purchased and
implemented Kuder CPS.
5b) Career & Life Planning
Center Coordinator
5b) Purchase completed in 2007
and implementation of student
access to the program is ongoing.
5b) Utilization of the Kuder Career Planning system
has increased in 2008-09.
collaboration, engagement and
success.
2008-09 Strategies: Fullerton College
Fullerton College will identify
and improve the student service
areas that most directly
contribute to student success.
1) Increase student access to the
college by reaching into
communities and providing
support services that encourage
awareness of college
opportunities and remove
barriers to access and student
success.
1a) The Business/CIS Division
will improve student access to
vocational program information
and advising. The Business/CIS
Division will work closely with
1a) The VTEA Counselor
held regular meetings with
college community and
external organizations.
1a) Business/CIS
Dean/Faculty
Page 34 of 127
1a) The VTEA Counselor continued to serve students
effectively providing key career planning and
preparation advice for students while providing
faculty and management current information and
trends in both formal and informal contacts.
Goal
Strategies
2008-09 Strategies: FC
2
Student Services
The campuses provide the
necessary student services to
ensure learning success.
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
2008-09 Strategies: FC
June 2009 Evaluation of Performance
2008-09 Strategies: FC
2008-09 Strategies: FC
2008-09 Strategies: FC
1b) Disability Support Services
will develop and implement
online access to materials DSS
students need for educational
accommodations.
1b) Meetings held to
develop materials.
1b) Alternate Media
Specialist
1b) DSS has implemented its Alternate Media
Database and will continue to expand use of it to
meet additional needs related to tracking educational
accommodations including alternate media. DSS has
posted a small number of its forms on the DSS
website to test the effectiveness of the process.
1c) FC representatives served on
Student Process Team, Luminis
Steering Committee and Banner
Steering Committee to improve
delivery of service to students.
1c) Meetings held to
implement projects for
students.
1c) Dean of A&R & Staff,
Registrar, ISC Manager,
Dean of Counseling,
Director of Financial Aid,
Director of Academic
Computing and three
Instructional Deans
1c) the various committees continue to work to
enhance the usefulness of MyGateway to improve
delivery to students. Implementation of electronic
prerequisite blocking beyond Math, English, ESL and
Reading began with the registration for spring 2009.
1d) Health Services modified
hours available for medical and
Personal & Crisis counseling
based on the level of need
identified in the 2006-07
National College Health
Assessment Survey, which
showed that FC students scored
higher for depression than the
national average of all college
students taking the survey.
1d) Availability of
resources increased.
1d) Health Services
Director, Health Educator &
Staff
1d) Increase in hours was evaluated and reports
indicated that students were using these services;
therefore, the Health Center continued offering
services of a Licensed Clinical Psychologist at the
2007-08 rate.
the VTEA counselor to increase
visibility and awareness of
services offer to students by the
counselor.
2) Develop new approaches for
improving students’ success in
basic skills across the college
curriculum
Page 35 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
2008-09 Strategies: FC
June 2009 Evaluation of Performance
2008-09 Strategies: FC
2008-09 Strategies: FC
2008-09 Strategies: FC
2008-09 Strategies: FC
2a) Provide direction through
the Basic Skills Initiative to
organize a campus-wide,
curriculum-wide approach to
Basic Skills teaching.
2a) Regular meetings to
accomplish goal.
2a) Humanities Dean
2a) The Basic Skills Steering Committee organized
its membership with coordinators from each division.
These coordinators, and the committee, have
organized informational meetings and workshops
providing guidance and direction to all faculty in
meeting the needs of the Basic Skills students.
2b) EOPS created an additional
online workshop.
2b) Workshop conducted
2b) EOPS Director, Student
Service Specialist
2b) An additional online workshop was added for
2008-09.
3a) Workshops held and
faculty mentors made
available to faculty wishing
assistance.
3a) Academic Services
Dean, Staff Development
Coordinator and Committee
& Distance Education
Special Projects Manager
3a) The Distance Education Advisory Committee met
monthly throughout the year providing centralized
guidance and direction and support for Distance
Education initiatives.
4a) Counseling Group Advising
sessions expanded.
4a) Group sessions held.
4a) Counseling Department
Coordinator
4a) Group advising sessions continued throughout
2008-09 with an expanded number of sessions
serving an increasing number of students.
4b) International Student Center
will collaborate with Counseling
to implement Student Alert
Referral System.
4b) Regular meetings to
accomplish goal.
4b) Manager of
International Student Center
4b) Regular meetings with Counseling staff produced
successful implementation of Alert System.
3) Establish a centralized
distance learning program to
help support online teaching and
learning.
3a) Provide a comprehensive
Staff Development Program for
all constituent groups that will
benefit all students and
instructional programs at FC.
Train and support faculty who
teach online during the
migration from WebCT to CE6.
4) Identify effective practices
for enhancing students’
attainment of degrees and
certificates and improve the
transfer function.
Page 36 of 127
Goal
Strategies
2008-09 Strategies: FC
Indicators/Measures/
Targets (2007-2008
and Beyond)
2008-09 Strategies: FC
Responsible Parties
2008-09 Strategies: FC
June 2008 Evaluation of
Performance
2008-09 Strategies: FC
5) Develop and implement
student cohorts, learning
communities and co-curricular
activities that facilitate
collaboration, engagement and
success.
3
Mutual Understanding
A mutual understanding of and
appreciation for each other’s
value and contribution exists
among Cypress College,
Fullerton College, the School of
Continuing Education, and the
District.
CCC System Strategic
Plan
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
June 2009 Evaluation of Performance
2008-09 Strategies: FC
5) This initiative was largely organized under the
direction of a Title V grant. Since the end of the
grant in 2008-09 there has been no campus-wide
coordinated effort regarding learning communities or
co-curricular activities.
Focus Area II: Intra-District and Community Collaboration
2007-08 Strategies: Fullerton College
Fullerton College will encourage
communication and
collaboration district-wide in
support of District mission,
values and goals.
1) Work with the District to
clarify decentralization issues.
1a) District CurricUNET User
Group will meet to collaborate
and coordinate curriculum
approval processes between all
three campuses: FC, CC and
SCE.
1a) Meetings held as
required.
1a) Academic Services
Dean, Curriculum Chair &
Staff
1a) Meetings were scheduled
as needed: CurricUNET users
continue to communicate and
collaborate via email.
1a) It was discovered that a vital inter-campus
Communication link in CurricUNET was not
functioning. Repair of this link has dramatically
increased the amount and effectiveness of intercampus communication regarding curriculum.
1b) Collaborate with CC, SCE
and District IS to determine
common software products to be
used through the Luminis Portal
pertaining to Distance
Education. Discuss best pricing
options, including but not
limited to, Blackboard/WebCT,
Respondus and Moodle.
1b) Meetings held as
required.
1b) Academic Services
Dean, Distance Education
Special Projects Manager
1b) District task force met and
determined campuses would
continue licensing separate
CMS’s for another year. Cost
benefit of sharing Respondus
license is under review.
1b) Continued collaboration on licensing has taken
place with the decision to address the issue in full as
part of the District Educational Master Plan process.
1c) The Business/CIS Division
will develop a collaborative
relationship with workforce
1c) Meetings held to
develop course.
1c) Business/CIS Dean,
Business Management
Department Coordinator &
1c) Plans are moving forward
with projected scheduling of
course for fall 2008 in
1c) This project was abandoned at this point as a
consequence of Chamber of Commerce preferred
Instructor not meeting minimum qualifications.
Page 37 of 127
Goal
3
Mutual Understanding
A mutual understanding of and
appreciation for each other’s
value and contribution exists
among Cypress College,
Fullerton College, the School of
Continuing Education, and the
District.
Strategies
2007-08 Strategies: FC
Indicators/Measures/
Targets (2007-2008
and Beyond)
2007-08 Strategies: FC
development and workforce
learning entities at the district to
enhance program outreach and
student learning opportunities.
Responsible Parties
June 2008 Evaluation of
Performance
2007-08 Strategies: FC
2007-08 Strategies: FC
Faculty
cooperation with Anaheim
Chamber. Search for
Instructor with appropriate
qualifications and teaching
skills underway.
June 2009 Evaluation of Performance
2007-08 Strategies: FC
1d) Collaborate with staff at
NOCCCD and Cypress to
prepare a five year plan for
Perkins IV funding.
1d) Meetings held to
complete plan.
1d) Fine Arts, Tech& Eng
and Business/CIS Deans,
Research Staff, District IS
1d) The District Planning
Team will complete the Five
Year Perkins IV plan for
delivery to the state office
by April 21, 2008.
1d) The plan was completed and implemented for the
2008-09 academic year.
1e) Collaborate with District
Center for Applied Competitive
Technologies on various
projects, such as the SB70
Technow 4U and an Industry
Driven Regional Collaborative
(IDRC’s).
1e) Meetings held to
develop grant proposal.
1e) Tech & Engr Dean &
Faculty
1e) The SB70 Technow 4U
Project concluded on March
22, 2008 having served 50
high school/ROP students
who participated in a five
day Saturday Advanced
Manufacturing Academy.
An IDRC grant proposal in
Flexography has been
delivered to the state office
for review.
1e) The IDRC grant in Flexography and Printing was
acquired in collaboration with the Center for
Advanced Computer Technology.
2a) Meetings held to
expand collaborations.
2a) Humanities Dean &
Faculty
2a) The Humanities Division
Continued its successful
Dual-listing program with
SCE. In addition, the ESL
Department has collaborated
With SCE on its new ESL
Academic Success Program.
Finally, the Reading
Department has collaborated
With SCE on the Adult
College Entry program.
2a) The Humanities Department reviewed SCE
non-credit ESL proposed curriculum in a cooperative
effort to move effectively prepared students to
transition to college-level ESL courses. The SCE
courses began in spring 2009.
2) Work in collaboration
district-wide on projects as
appropriate.
2a) Maintain and explore
collaborations with the School
of Continuing Education in
Basic Skills and ESL.
Page 38 of 127
Goal
3
Mutual Understanding
A mutual understanding of and
appreciation for each other’s
value and contribution exists
among Cypress College,
Fullerton College, the School of
Continuing Education, and the
District.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2b) Expand cooperation and
consultation with the District
and Cypress College on
hazardous materials policies and
procedures.
2b) Meetings held to
discuss topic.
2b) Natural Sciences Dean
2b) Chemical Hygiene Ofcr
tasks and responsibilities
identified, communicated to
staff and initially
implemented.
2b) There has been continued cooperation between the
District and the college with college staff completing
mandatory training in spring 2009.
2c) Expand cooperation on
programs of the Center for the
Future with Cypress College and
SCE.
2c) Lectures held
throughout 2007-2008.
2c) Natural Sciences Dean
2c) Six major public Futures
lecture events presented on
to a total audience of 750,
500 of them students.
2c) Three major public Futures lecture events were
presented with an audience of 300 over the course of
the 2008-09 academic year.
2d) Counseling collaborated
with SCE staff to develop
procedures for SCE students to
transition to Fullerton College.
2d) Meetings held to
develop procedures.
2d) Matriculation Counselor
2d) Ongoing collaboration
of Matriculation Counselor
and SCE staff to expand
ACE program.
2d) Regularly scheduled meetings are held to discuss
methods to enhance the ACE program and develop
transition plans for SCE students who want to attend
Fullerton College.
2e) Campus participation in
disaster and emergency planning
in conjunction with NOCCCD
and Cypress College.
2e) Meetings held to
discuss topic.
2e) Health Services
Director, Campus Safety
Director and Staff from both
areas
2e) Participated in the Point
of Distribution exercise held
at Cypress College in fall
2007. Seventy-five FC
constituents have
completed NIMS/SEMS
training.
2e) The college Emergency Preparedness Plan is
being refined. Additional staff members have
attended Emergency Operation Center Training. All
emergency radios have been distributed. The
Health Center Director continues to chair the Threat
Assessment Team which meets monthly.
2f) Cooperative collaboration in
reviewing and updating the Free
Speech Policies and Procedures
to protect students and employee
rights.
2f) Meetings held to discuss
topic
2f) VP Student Services,
Director of Equity &
Diversity, Director of
Student Activities, Campus
Safety Director and Staff,
Public Information Officer
and Cypress College
counterparts
2f) In the final stages of
Reviewing Board Policy and
District/College Free Speech
Policies and Procedures.
2f) Free Speech policies and procedures have been
completed and Board approved. Responsible staff
members have received training on free speech
protocol.
Page 39 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2008-09 Strategies: Fullerton College
3
Mutual Understanding
A mutual understanding of and
appreciation for each other’s
value and contribution exists
among Cypress College,
Fullerton College, the School of
Continuing Education, and the
District.
Fullerton College will encourage
communication and
collaboration district-wide in
support of District mission,
values and goals.
1) Work with the District to
clarify decentralization issues.
1a) District CurricUNET User
Group will continue to meet in
collaboration and coordination
to assure successful curriculum
approval processes between all
three campuses: FC, CC and
SCE.
1a) Meetings held as
required.
1a) Academic Services
Dean, Curriculum Chair &
Staff
1a) It was discovered that a vital inter-campus
Communication link in CurricUNET was not
functioning. Repair of this link dramatically
increased the amount and effectiveness of intercampus communication regarding curriculum.
1b) Continue to collaborate with
CC, SCE and District IS to
determine common software
products to be used on each
campus in support of academic
programs, assuring besting
pricing and service options.
1b) Meetings held as
required.
1b) Academic Services
Dean, Distance Education
Special Projects Manager
1b) Continued collaboration on licensing has taken
place with the decision to address the issue in full as
part of the District Educational Master Plan process.
1c) Collaborate with staff at
NOCCCD and Cypress to
review and implement second of
five year plan for Perkins IV
funding.
1c) Meetings held to
complete plan.
1c) Fine Arts, Tech & Engr
and Business/CIS Deans,
Research Staff, District IS
1c) The plan was completed and implement for the
2008-09 academic year.
1d) Collaborate with District
Center for Applied Competitive
Technologies on various
projects, such as the SB70
Technow 4U and an Industry
Driven Regional Collaborative
(IDRCs’).
1d) Meetings held to
complete plan.
1d) Tech & Engr Dean &
Faculty
1d) The IDRC grant in Flexography and Printing was
acquired in collaboration with the Center for
Advanced Computer Technology.
Page 40 of 127
Goal
Strategies
2008-09 Strategies: FC
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
2008-09 Strategies: FC
2008-09 Strategies: FC
June 2008 Evaluation of
Performance
2008-09 Strategies: FC
June 2009 Evaluation of Performance
2008-09 Strategies: FC
3
Mutual Understanding
2) Work in collaboration
district-wide on projects as
appropriate.
A mutual understanding of and
appreciation for each other’s
value and contribution exists
among Cypress College,
Fullerton College, the School of
Continuing Education, and the
District.
2a) Maintain current and
explore additional collaborations
with the School of Continuing
Education in Basic Skills and
ESL.
2a) Meetings held to
expand collaborations.
2a) Humanities Dean &
Faculty
2a) The Humanities Department reviewed SCE noncredit ESL proposed curriculum in a cooperative
effort to move effectively prepared students to
transition to college-level ESL courses. The SCE
courses began in spring 2009.
2b) Expand cooperation and
consultation with the District
and Cypress College on
hazardous materials policies and
procedures.
2b) Meetings held to
discuss topic.
2b) Natural Sciences Dean
2b) There has been continued cooperation between
the District and the college with college staff
completing mandatory training in spring 2009.
2c) Expand cooperation on
programs of the Center for the
Future with Cypress College and
SCE.
2c) Lectures held
throughout 2008-2009
2c) Natural Sciences Dean
2c) Three major public Futures lecture events were
presented with an audience of 300 over the course of
the 2008-09 academic year.
2d) Counseling collaborated
with SCE staff to develop
procedures for SCE students to
transition to Fullerton College.
2d) Meetings held to
develop procedures.
2d) Matriculation Counselor
2d) Regularly scheduled meetings are held to discuss
methods to enhance the ACE program and develop
transition plans for SCE students who want to attend
Fullerton College.
2e) Campus participation in
disaster and emergency planning
in conjunction with NOCCCD
and Cypress College.
2e) Meetings held to
discuss topic.
2e) Health Services
Director, Campus Safety
Director and Staff from both
areas
2e) The college Emergency Preparedness Plan is
being refined. Additional staff members have
attended Emergency Operation Center Training. All
emergency radios have been distributed. The Health
Center Director continues to chair the Threat
Assessment Team which meets monthly.
2f) Collaborate with District
fiscal personnel to establish
debit card system for
disbursement of financial aid.
2f) Regular meetings held.
2f) Director of Financial
Aid, VPSS
2f) Contract was signed with HigherOne to deliver
debit cards to all NOCCCD Financial Aid recipients.
Page 41 of 127
Goal
4
Community Relations
NOCCCD is a vital and integral
part of the community.
CCC System Strategic Plan
C. Partnerships for Economic
and Workforce Development
Strengthen the Colleges’
capacity to respond to current
and emerging labor market
needs and to prepare students to
compete in a global economy.
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2007-08 Strategies: Fullerton College
Fullerton College will encourage
communication, collaboration
and contributions within the
community.
1) Develop and support
partnerships and programs that
bring community events and
community members to the
campus for educational, cultural,
social and recreational activities.
1a) Prepare broadcasting
schedule for distributing
educational programming and
public service announcements to
the local community through
cable television and/or Internet
audio/video streaming.
1a) Schedule created.
1a) Academic Services
Dean and Distance
Education Specialist
1a) Schedule is broadcast via Time
Warner to 9 local cities 24x7 and
consists of 3 credit teleweb
courses, various FC information
announcements and other
miscellaneous educational and/or
community-service programming.
1a) Ongoing. Schedule broadcast with Time Warner
to nine cities with three credit Teleweb courses.
Fullerton College information and announcements
are broadcast throughout the day.
1b) The Business/CIS division
will expand and enhance
relations with area high schools,
post-secondary institutions and
employers to expand articulation
opportunities and maintain
relevance of instructional
offerings. The Dean will serve
on the Regional Occupational
Program Advisory Committee.
1b) Attended Advisory
Committee meetings.
1b) Business/CIS Dean &
Faculty
1b) Dean is member of ROP
Advisory Committee.
1b) Both the Dean of Business/CIS and the Dean of
Technology & Engineering serve as members of the
Los Angeles/Orange County Workforce Leaders
Executive Committee which evaluates and approves
career certificate requirements before programs are
submitted to the State Chancellor’s Office for review.
1c) The Fine Arts division will
enhance its audience
development and increase its
involvement with local
community arts organizations.
The Fine Arts division will
1c) Marketing pieces
developed.
1c) Fine Arts Dean, Faculty
& Staff
1c) Fine Arts published a Fine Arts
newsletter and schedule cards, sent
out performance and gallery
announcements and maintained upto-date website information for
interested community member,
1c) The Fine Arts Division initiated an online
newsletter reviewing programs, schedules and
community opportunities. This technology has
allowed the program to reach additional community
members in a less expensive, more reliable and less
wasteful means.
Page 42 of 127
Goal
4
Community Relations
NOCCCD is a vital and integral
part of the community.
Strategies
produce exhibitions, concerts
and theatrical productions that
2007-08 Strategies: FC
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
alumni and current Fullerton
College students and staff.
2007-08 Strategies: FC
June 2009 Evaluation of Performance
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
1d) The Fine Arts division will
initiate increased contacts with
Fullerton Arts organizations.
1d) Meetings held with
Fullerton Arts
organizations.
1d) Fine Arts Dean &
Faculty, Fine Arts
Information Officer
1d) Six local arts organizations
presented at a Fine Arts division
meeting. Fine Arts created an
agreement with the Muckenthaler
Cultural Arts Center to crossadvertise events and co-sponsor an
event in 2009. The Dean serves on
the Fullerton Museum Center
Board of Directors.
1d) The Fine Arts Division continues to participate in
community activities and agreements with groups
such as the Muckenthaler Cultural Arts Center. The
Vice President of Instruction is transitioning to serve
and retired Executive Vice President Lis Leyson
serves on the Fullerton Museum Board of Directors.
1e) Establish connections with
CSU Fullerton through
productive collaborations.
1e) Attended regional
meetings.
1e) Humanities Dean &
Faculty
1e) The Dean has regularly
attended regional meetings of
community college deans at CSUF.
As a result of this connection, the
FC English Department has begun
collaborating with the CSUF
English Department on internship
and mentoring opportunities for
their grad students.
1e) Ongoing. Division Dean regularly attends
regional meetings at CSUF. Consequently, the
English Department is collaborating with mentors
and interns from CSUF graduate program.
1f) Enhance and improve the
Visiting Writer Program
1f) Sold out programs for
fall 2007.
1f) English Department
Visiting Writer Committee
1f) The fall 2007 Visiting Poet
event highlighted a returning Iraqi
war veteran whose poetry attracted
a strong response from the
community. The event was
completely sold out in the Wilshire
Auditorium.
1f) The fall 2008 program expanded to include
musical performances by J Train, FC’s premier vocal
jazz ensemble. The fall program featured poet Lee
Herrick, while the spring program was highlighted by
a lecture with Mark Salzman.
1g) Expand outreach activities
to feeder schools.
1g) Science Fridays
conducted.
1g) Natural Science Dean &
Faculty
1g) “Science Fridays” funded by
Dynamic Fund process have been
initially implemented.
1g) There were three Science Friday activities, the
highlight of which were visits to the Griffith
Observatory and a whale watching event.
will bring the community to the
college.
Page 43 of 127
Goal
Strategies
1h) Expand collaboration with
other FC divisions and District
2007-08 Strategies: FC
4
Community Relations
NOCCCD is a vital and integral
part of the community.
Indicators/Measures/
Targets (2007-2008
and Beyond)
1h) Advisory Committee
meetings held.
2007-08 Strategies: FC
Responsible Parties
1h) Natural Science Dean
2007-08 Strategies: FC
and community entities
involving the Center for the
Future, especially relating to the
public seminar series and
student Futures Club.
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
1h) Advisory Committee with
significant event planning inputs
2007-08 Strategies: FC
1h) Center for the Future events were widely
advertised throughout the District and drew attendees
2007-08 Strategies: FC
for Center for the future included
personnel form Fine Arts, Library,
Business/CIS, ACT and Natural
Sciences.
from across the community.
1i) Creating a new web page to
inform students of course
offerings for Physical Education
and Dance Department.
1i) New websites created.
1i) Physical Education
Faculty
1i) Web sites have been created for
Dance, Wellness and Massage
Program.
1i) Physical Education websites have been widely
used by students in an effort to expand their
understanding of key concepts expanding their
understanding and success.
1j) Enhance community interest
in Fullerton College athletic
programs and the Athletic Hall
of Fame.
1j) Meetings held to bring
awareness about Hall of
Fame.
1j) Physical Education Dean
& Faculty
1j) Coaches host dinners and
parent nights to meet and
collaborate with the community.
Selection of 2008 Athletic Hall of
Fame Inductees will be made by
the Committee in June for next
fall’s ceremony.
1j) Ongoing. Coaches host dinners and parent nights
to meet and collaborate with the community.
Selection of 2009 Athletic Hall of Fame inductees
will be made by the Committee in June for next fall’s
ceremony.
1k) Develop and support
partnerships and programs that
bring community events and
community members to the
campus for educational, cultural,
social and recreational activities.
1k) Events held on campus.
1k) Social Science Dean &
Faculty
1k) Day of the Dead and
KinderCaminata are completed and
were extremely successful.
Participated in Faces of Fullerton.
Service Learning is being
employed as an element in a
variety of division courses.
1k) Ongoing. Day of the Dead and KinderCaminata
were completed and were extremely successful.
Participated in Faces of Fullerton.
1l) Increase collaboration with
local feeder high schools.
1l) Onsite high school visits
and tracking conducted.
1l) Assessment Coordinator,
Matriculation Counselor,
Counseling Department
Coordinator, High School
Outreach Counselor
1l) Eleven Early Commitment high
schools contacted; six high school
onsite visits; 720 high school
students taking assessment on high
school campuses; five Counseling
50 classes offered spring 2008
1l) Eleven Early Commitment High Schools continue
to participate in the program; 21 high schools had
visits from FC Outreach Counselor; 720 students
took the assessment test at their high school; eight
Counseling 50 courses were offered in spring 2009,
one of which was a hybrid course.
1m) Health fairs held during fall
and spring semesters
1m) Health fairs conducted.
1m) Health Services
Director & Staff, Health
1m) About 20 community agencies
offered services to students.
1m) Health Services hosted a Health Fair in spring
2009 with 50 outside agencies participating.
Page 44 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
Educator
4
Community Relations
NOCCCD is a vital and integral
part of the community.
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
1n) FC hosts the Student Health
Advisory and Community
Advisory Committees which are
aimed at developing strategies to
reduce high risk drinking
behavior in FC students.
1n) Advisory Committee
meetings held.
1n) Health Services
Director & Staff, Health
Educator
1n) Both committees which
include members from a variety of
community agencies have met at
FC on a regularly scheduled basis.
1n) Both committees continue to meet on a regular
basis.
1o) Promote and fund student
diversity activities to enrich and
enhance student learning.
1o) Diversity speakers
presented to campus
community.
1o) Director of Equity &
Diversity, Members of
Campus Diversity
Committee, Director of the
Cadena/Transfer Center,
Coordinator of the
Cadena/Transfer Center
1o) Sponsored four major keynote
speakers emphasizing the
Holocaust, Disabilities, Ethnicity
and Alternative Lifestyles.
Monthly events and tours are held
monthly and published in a
monthly Newsletter.
1o) Although the Director of Diversity is now located
at the District Office, diversity issues on the campus
continue to be addressed through the Campus
Diversity Committee and the Cadena Center. Two
keynote speakers – one on the Holocaust and one on
Ethnic Diversity issues – were sponsored and the
Committee recommended the 2009 Commencement
Speaker. Monthly diversity events were held
including Women’s Issues, Gay, Lesbian and Bisexual Issues and Men’s Issues.
1p) Fullerton College will
strengthen relationships with
elected officials by establishing
regular contact with elected
officials’ offices and inviting
them to campus events to learn
more about the college’s
programs and services.
1p) Monthly contacts made
with elected officials
1p) Public Information
Officer
1p) Fullerton College created a
directory of key staff members in
each elected official’s office and
established monthly contact with
the official’s aide assigned to the
college. The college also invited
the officials to its College Center
Open House, nine of whom
attended and presented resolutions.
Several included coverage of the
event in their constituent
newsletter.
1p) Fullerton College continued to update its
directory of key staff members in each elected
official’s office and established weekly contact with
officials’ aides assigned to the college through the
Fullerton College weekly news update. The college
also invited the officials to its Classroom Office
Building dedication, six of whom attended and
presented resolutions. Several included coverage of
the event in their constituent newsletter.
2008-09 Strategies: Fullerton College
Fullerton College will encourage
communication, collaboration
and contributions within the
Page 45 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
community.
4
Community Relations
NOCCCD is a vital and integral
part of the community.
1) Develop and support
partnerships and programs that
bring community events and
community members to the
campus for educational, cultural,
social and recreational activities.
1a) Fullerton College will
strengthen relationships with its
local community and civic
organizations by establishing
weekly contact through a
Fullerton College Weekly News
Update.
1a) Weekly updates sent to
community distribution list.
1a) Public Information
Officer and Campus
Marketing Specialist
1a) Fullerton College disseminated its Weekly News
Update to a list of over 15 local news and civic
organizations. Coverage of college events increased
and positive feedback from the community was
received.
1b) Increase collaboration with
local feeder high schools.
1b) Onsite high school
visits and tracking
conducted.
1b) Assessment
Coordinator, Matriculation
Counselor, Counseling
Department Coordinator,
High School Outreach
Counselor
1b) Eleven Early Commitment High Schools
continue to participate in the program; 21 high
schools had visits from FC Outreach Counselor; 720
students took the assessment test at their high school;
eight Counseling 50 courses were offered in spring
2009, one of which was a hybrid course.
1c) Health fairs held during fall
and spring semesters.
1c) Health fairs conducted.
1c) Health Services Director
& Staff, Health Educator
1c) Health Services hosted a Health Fair in spring
2009 with 50 outside agencies participating.
1d) FC hosts the Student Health
Advisory and Community
Advisory Committees which are
aimed at developing strategies to
reduce high risk drinking
behavior in FC students.
1d) Advisory Committee
meetings held.
1d) Health Services
Director & Staff, Health
Educator
1d) Both committees continue to meet on a regular
basis.
1e) Promote and fund student
diversity activities to enrich and
enhance student learning.
1e) Diversity speakers
presented to campus
community.
1e) Campus Diversity
Committee, Director of the
Cadena/Transfer Center,
Coordinator of the
Cadena/Transfer Center
1e) Although the Director of Diversity is now located
at the District Office, diversity issues on the campus
continue to be addressed through the Campus
Diversity Committee and the Cadena Center. Two
keynote speakers – one on the Holocaust and one on
Ethnic Diversity issues – were sponsored and the
Page 46 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
Committee recommended the 2009 Commencement
Speaker. Monthly diversity events were held
including Women’s Issues, Gay, Lesbian and Bisexual Issues and Men’s Issues.
5
Leadership and Decision
Making
Effective leadership and
decision-making are based on an
inclusive process that uses data,
standards, law, policies, and
procedures.
2007-08 Strategies: Fullerton College
Each governance unit, division
and department at Fullerton
College will utilize effective and
inclusive decision-making
processes.
1) Need to clarify the decision
making process.
CCC System Strategic Plan 1a) Restructure the 6 year
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
1a) Meetings held to
discuss.
1a) Academic Services
Dean, Curriculum Chair
1a) Division Deans reviewed and
approved the restructuring of the 6
year review process which is being
implemented by the faculty
through the campus curriculum
process.
1a) Deans and the Vice President of Instruction
continually reviewed course scheduling for fall 2008,
spring 2009 and summer 2009 to ensure effective
balance in course offerings resulted in a 4.5%
increase in FTES.
1b) Collaborate with online
faculty and publish a handbook
containing Distance Education
protocol and best practices
including but not limited to the
administration of the campus
CMS with details on uploading
course files prior to the start of
each semester, removing unused
course files on the server and
course size parameters.
1b) Resource Guide
developed.
1b) Academic Services
Dean, Distance Education
Special Projects Manager
1b) The Distance Education
Information and Resource Guide is
now available on the Staff
Development website and will be
updated as needed.
1b) The Distance Education Information and
Resource Guide was widely in use in preparing and
assisting faculty offering courses via distance
education.
1c) Convene a college
leadership retreat and increase
opportunities for leadership
development.
1c) Retreat held.
1c) Academic Services
Dean, Staff Development
Coordinator
1c) Approximately 32 people
attended a leadership retreat
representing all campus constituent
groups; a follow up meeting was
held fall 2007.
1c) No additional meetings were scheduled in 200809 academic year.
review process based on the
number of courses within each
department to more evenly
distribute the workload for each
division.
Page 47 of 127
Goal
5
Leadership and Decision
Making
Effective leadership and
decision-making are based on an
inclusive process that uses data,
standards, law, policies, and
procedures.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
1d) Implement the Humanities
Division Budget Advisory
Committee.
1d) Division Budget
Advisory Committee
established.
1d) Humanities Dean &
Faculty, Division Budget
Advisory Committee
1d) The Division Budget Advisory
Committee has been established as
the primary method for making
recommendations on division
budget allocations.
1d) The Humanities Division Budget Advisory
Committee continues to serve as the primary vehicle
for making recommendations regarding Division
budget allocations.
1e) Representatives from each
department of the Student
Services divisions attend
biweekly Student Services
Advisory Group meetings
conducted by the VPSS.
1e) Regular meetings held.
1e) Twelve staff members
representing all areas under
the direction of the VP of
Student Services
1e) Representatives shared notes
from the meetings with department
constituents to keep them informed
of the division decision-making
processes.
1e) The SSAG was modified to develop task forces to
concentrate on specific projects and events for
Student Services. One task force produced the SS
Classified Staff Development Day and another is
working on producing Smart Start Saturday.
2a) Meetings held to
discuss topic.
2a) Division Deans
2a) Various Division Strategy
Committee personnel have been
primarily involved in the various
construction projects, SLO
generation activities and the 6 year
curriculum review.
2a) Each Division held meetings throughout the year
focusing planning attention on SLOs and Program
Review.
3a) Meetings held to obtain
input.
3a) Division Deans &
Faculty
3a) The faculty and Deans
continue to give input to the
building and planning projects.
3a) Those Deans affected by ongoing construction
projects have continuously met with Building User
Groups and stakeholders in a coordinated effort to
assure understanding of needs in construction
planning.
2) Integrate planning and data
driven decision making
including resource allocation
throughout the college.
2a) Involve faculty and staff in
Division strategy and planning
efforts
3) Recommendations of
constituent groups will be
considered when developing
campus budget and plans.
3a) Faculty representation on
building and planning projects.
Page 48 of 127
Goal
5
Leadership and Decision
Making
Effective leadership and
decision-making are based on an
inclusive process that uses data,
standards, law, policies, and
procedures.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
3b) Student Success Summit
was a collaborative effort
campus-wide to focus on
identifying student success.
3b) Successful Student
Summit I & II held.
3b) Student Success
Summit Committee was
comprised for 20 FC staff
members representing all
constituent groups
3b) Student Success Summit #1
was attended by 116 faculty, staff,
managers and students. The
Summit brought forward 1,199
ideas that have been condensed,
with action on them to be
formulated at the Student Success
Summit #2 on April 18, 2008.
3b) Student Success Summit III was held on
February 27, 2009 and was attended by over 100
people. The focus of the summit was the first-year
experience. Results of discussions have been put into
action by Student Services Programs and the Basic
Skills Project.
2008-09 Strategies: Fullerton College
Each governance unit, division
and department at Fullerton
College will utilize effective and
inclusive decision-making
processes.
1) Need to clarify the decision
making process.
1a) Develop a governance
document for college-wide use.
1a) Governance document
presented to and adopted by
President’s Advisory
Council.
1a) President, President’s
Advisory Council
1a) A Participatory Governance document was
presented to the President’s Advisory Council (PAC)
for college-wide constituent group review. The
campus committee structure was also presented to
PAC. Both were adopted by PAC.
1b) Implement second year of 6
year review process based on the
number of courses within each
department to more evenly
distribute the workload for each
division.
1b) Meetings held to
discuss.
1b) Academic Services
Dean, Curriculum Chair
1b) Deans and the Vice President of Instruction
continually reviewed course scheduling for fall 2008,
spring 2009 and summer 2009 to ensure effective
balance in course offerings resulted in a 4.5%
increase in FTES.
1c) Collaborate with online
faculty and publish a handbook
containing Distance Education
1c) Resource Guide
developed.
1c) Academic Services
Dean, Distance Education
Special Projects Manager
1c) The Distance Education Information and
Resource Guide was widely in use in preparing and
assisting faculty offering courses via distance
Page 49 of 127
Goal
5
Leadership and Decision
Making
Effective leadership and
decision-making are based on an
inclusive process that uses data,
standards, law, policies, and
procedures.
Strategies
protocol and best practices
including but not limited to the
2008-09 Strategies: FC
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
education.
2008-09 Strategies: FC
2008-09 Strategies: FC
2008-09 Strategies: FC
2008-09 Strategies: FC
1d) Division Budget
Advisory Committee
established.
1d) Humanities Dean &
Faculty, Division Budget
Advisory Committee
1d) The Humanities Division Budget Advisory
Committee continues to serve as the primary vehicle
for making recommendations regarding Division
budget allocations.
2a) Effectively administer the
Program Review process.
2a) All Divisions complete
Program Review process.
2a) Director of Institutional
Research, Division Deans
2a) All Divisions completed the Program Review
process which analyzed data from 2007-2008 for
effective planning in 2008-2009. The Program
Review process was presented to and endorsed by the
President’s Advisory Council.
2b) Continue to involve faculty
and staff in Division strategy
and planning efforts.
2b) Meetings held to
discuss topic.
2b) Division Deans
2b) Each Division held meetings throughout the year
focusing planning attention on SLOs and Program
Review.
3a) Meetings held to obtain
input.
3a) Division Deans &
Faculty, VP Educational
Support
3a) Those Deans affected by ongoing construction
projects have continuously met with Building User
Groups and stakeholders in a coordinated effort to
assure understanding of needs in construction
administration of the campus
CMS with details on uploading
course files prior to the start of
each semester, removing unused
course files on the server and
course size parameters.
1d) Implement the Humanities
Division Budget Advisory
Committee.
2) Integrate planning and data
driven decision making
including resource allocation
throughout the college.
3) Recommendations of
constituent groups will be
considered when developing
campus budget and plans.
3a) Faculty representation on
building and planning projects.
Page 50 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
planning.
5
Leadership and Decision
Making
Effective leadership and
decision-making are based on an
inclusive process that uses data,
standards, law, policies, and
procedures.
6
Revenue Generating
Opportunities
District revenue-generating
opportunities are maximized.
CCC System Strategic
Plan
E. Resource Development
Provide enhanced resources and
allocation methods to ensure
high quality education for all.
2008-09 Strategies: FC
2008-09 Strategies: FC
2008-09 Strategies: FC
3b) Student Success Summit
was a collaborative effort
campus-wide to focus on
identifying student success.
3b) Successful Student
Success Summit III held.
3b) Student Success
Summit Committee
comprised of 20 FC staff
members representing all
constituent group
2008-09 Strategies: FC
2008-09 Strategies: FC
3b) Student Success Summit III was held on
February 27, 2009 and was attended by over 100
people. The focus of the summit was the first-year
experience. Results of discussions have been put into
action by Student Services programs and the Basic
Skills Project.
Focus Area III: Effective and Efficient Use of Resources
2007-08 Strategies: Fullerton College
Fullerton College will optimize
college efforts to maximize
revenue for FTES production
(2% enrollment growth), grant
opportunities, VTEA funds,
categorical programs, private
donations and private funding
sources.
1) Identify courses in
collaboration with deans and
faculty that can be offered via
Distance Education to maximize
DE FTES.
1) Meetings held with all
affected constituents.
1) Vice President of
Instruction, Academic
Services Dean, Distance
Education Special Projects
Manager, Deans, Distance
Education Advisory
Committee, Curriculum
Committee
1) The support of Distance
Education and its contribution to
FTES has been a topic of
discussion at Deans Council,
Faculty Senate and the Distance
Education Advisory Committee.
The Curriculum Committee has
reviewed and approved a number
of courses with requests to add a
Distance Education component.
1) The Vice President of Instruction has served on the
Distance Education Advisory Committee and the
Curriculum Committee overseeing those courses best
serving student demand. The VPI has also
coordinated Distance Education schedule with Deans
to maximize academic quality and efficiency.
2) The Fine Arts Division will
pursue outside funding sources
to support instruction and
special programs.
2) Funding for SRO
received.
2) Fine Arts Dean & Faculty
2) Theatre Arts received
foundation support for its SRO
summer theatre conservatory for
high school students.
2) The Fullerton College Foundation supported ten
SRO summer theatre conservatory students.
Page 51 of 127
Goal
6
Revenue Generating
Opportunities
District revenue-generating
opportunities are maximized.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
3) Fine Arts will pursue VTEA
funding for its vocational
certificate programs in Art,
Theatre and Music.
3) Meetings to obtain
VTEA funds held.
3) Fine Arts Dean & Faculty
3) VTEA funding enabled the
Computer Graphic Lab to achieve
a major upgrade in technological
equipment and software. VTEA
funding also provided Apple
Certification training for Fine Arts
and Tech/Eng faculty.
3) The Fine Arts Entertainment Technology Program
significantly upgraded technology in a new Music
Technology Classroom through the use of VTEA
funds.
4) Identify areas of potential
collaboration with the Tiger
Woods Learning Center in
Anaheim.
4) Meetings held to discuss
topic.
4) Natural Sciences Dean
4) Planning continues for a NSF
proposal with an innovative
direction on exceptional set of
partners.
4) Ongoing. Planning continues for a NSF proposal
with an innovative direction on exception set of
partners.
5) Continue as a team member
of UC Irvine’s NIH-funded
“Bridges to the Baccalaureate”
program.
5) Attended meetings to
discuss.
5) Natural Sciences Dean
5) Close cooperation with UC
Irvine liaisons and activities in
support of NIH renewal proposal
have continued to increase FC
student participation.
5) Ongoing. Science Student Transfer Orientation
(SSTO) meetings in the Natural Sciences for allied
health students and science majors continued to be
held in 2008-09 academic year orienting students to
student services, counseling and to Cadena Transfer
Center.
6) Identify the potential for
business and private fund
development for Natural Science
programs.
6) Meetings held.
6) Natural Sciences Dean
6) Contacts developed through
public programs of the Center for
the Future are assisting with this
task.
6) Ongoing. Contacts developed through public
programs of the Center for the Future are assisting
with this task.
7) Pursing VTEA and
Workforce funding for
certificate programs as well as
funding opportunities from
individuals and local businesses.
7) Outside funding sought
continuously to support
programs.
7) Physical Education Dean
& Faculty
7) The faculty are working on the
new Five Year Perkins IV plan
request for funding. All faculty
continually are seeking funds to
supplement their programs.
Numerous donations have been
received in support of the
Division’s programs.
7) Dr. Jan Chadwick received an American Chemical
Society grant to study solar cell technology; Dr. Asim
Ansari received funds from the Howard Hughes
Medical Institute to conduct student research.
8) The Technology &
8) Grant proposals received.
8) Tech & Eng Dean &
8) An IDRC grant proposal in
8) The Division received an IDRC grant that has been
Page 52 of 127
Goal
Strategies
Engineering division will pursue
grant opportunities from various
2007-08 Strategies: FC
6
Revenue Generating
Opportunities
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
Faculty
2007-08 Strategies: FC
2007-08 Strategies: FC
sources including VTEA, SB70
and business/industry groups.
District revenue-generating
opportunities are maximized.
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
Flexography has been delivered to
the state office for review. The
2007-08 Strategies: FC
utilized to fund new equipment, faculty training,
supplies and marketing materials. VTEA funding has
2007-08 Strategies: FC
Machine Technology program has
completed a VTEA project in
Advanced Manufacturing and
another as a result of SB70
funding. The Printing Industry
Assn of Southern California
provided supplemental funding to
complete the installation of a six
color flexographic press.
Numerous other donations have
been received in support of the
Division’s programs.
been used as part of the “Transition from Analog to
Digital” project to purchase equipment for the
Printing Program and to support job shadowing
activities.
9) Financial Aid funding was
increased to students by well
over 2%.
9) Student recipients
monitored.
9) Director of Financial Aid
9) Federal Pell Grant awards
increased from $4,050 to $4,310
per year. The number of recipients
for Pell Grant, Academic
Competitiveness Grant and
CalGrant increased dramatically.
9) Federal Pell Grant awards increased from $4,310
to $5,350. The number of students receiving federal
and state financial aid awards continues to increase
with more students noting economic hardships.
10) SARs Drop-In appointment
process implemented to increase
counseling contacts.
10) Counseling contacts
monitored.
10) Counseling Dean,
Matriculation Counselor
10) 4,221 additional counseling
contacts reported in MIS.
10) 10,893 students used drop-in counseling services
in 2008-09.
11) Marketing strategies
broadened to increase A.S.
Benefits Validation income to
expand programs and services
for students.
11) A.S. Benefits validation
marketed.
11) Student Affairs Staff,
Student Leaders
11) 11% increase in sales of A.S.
Benefits validation representing a
$13,000 increase.
11) The increase in AS Benefits validation was
maintained in 2008-09 by continuing the promotional
activities begun in 2007-08.
12) Disability Support Services
will increase its student base
resulting in increased categorical
funds.
12) Reached out to student
populations.
12) Student Support
Services Dean, Disability
Support Services
Coordinator, Campus
Outreach Coordinator
12) In progress
12) DSS has increased its population base again in
2008-09 by involvement and collaboration with the
general outreach program in Counseling. DSS has
also conducted “inreach” through BSI grants and has
identified a significant number of previously
unidentified students in these classes. This increase
Page 53 of 127
Goal
6
Revenue Generating
Opportunities
District revenue-generating
opportunities are maximized.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
resulted in an increase in DSS categorical funds from
the state.
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
13) Grant funding pursued to
establish and maintain
educational programs to meet
the educational needs of FC
students and the campus
community (e.g. smoking
cessation and high risk drinking
programs) to support student
wellness as a retention tool.
13) Grant received.
13) Health Service Director,
Health Educator
13) The two year county funded
grant has been renewed. Smoking
cessation counseling was offered
by Anaheim Memorial Hospital in
conjunction with Health Services
for two 5 week sessions on
campus. Health Services continues
to offer individual cessation
counseling along with nicotine
replacement therapy during fall
and spring semesters.
13) The two-year grant was extended for one
additional year. Health Center used the same
programs to address high risk drinking and continued
funding individual cessation counseling sessions with
the student health fees.
14) WSCH for 2007/2008
compared to WSCH for
2006/2007
14) Used data to develop
funding formula.
14) Director of Budget &
Finance, Budget
Development Committee
14) Recommended a funding
formula for distribution of growth
beyond extended day funds in
order to support growth efforts
with funding.
14) Two years of growth funding was distributed to
divisions based on this formula. Formula tabled until
district receives additional growth funds.
2008-09 Strategies: Fullerton College
Fullerton College will optimize
college efforts to maximize
revenue for FTES production
(2% enrollment growth), grant
opportunities, VTEA funds,
categorical programs, private
donations and private funding
sources.
1) Identify courses in
collaboration with deans and
faculty that can be offered via
Distance Education to maximize
DE FTES.
1) Meetings held with all
affected constituents.
1) VPI, Academic Services
Dean, Distance Education
Special Projects Manager.
Deans, Distance Education
Advisory Committee,
Curriculum Committee
1) The Vice President of Instruction has served on the
Distance Education Advisory Committee and the
Curriculum Committee overseeing those courses best
serving student demand. The VPI has also
coordinated Distance Education schedule with Deans
to maximize academic quality and efficiency.
2) The Fine Arts Division will
pursue outside funding sources
2) Funding for SRO
received.
2) Fine Arts Dean & Faculty
2) The Fullerton College Foundation supported ten
SRO summer theatre conservatory students.
Page 54 of 127
Goal
Strategies
to support instruction and
special programs.
2008-09 Strategies: FC
6
Revenue Generating
Opportunities
District revenue-generating
opportunities are maximized.
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
2008-09 Strategies: FC
2008-09 Strategies: FC
3) Fine Arts will pursue VTEA
funding for its vocational
certificate programs in Art,
Theatre and Music.
3) Meetings to obtain
VTEA funds held.
3) Fine Arts Dean & Faculty
3) The Fine Arts Entertainment Technology Program
significantly upgraded technology in a new Music
Technology Classroom through the use of VTEA
funds.
4) Identify areas of potential
collaboration with the Tiger
Woods Learning Center in
Anaheim.
4) Meetings held to discuss
topic.
4) Natural Sciences Dean
4) Ongoing. Planning continues for a NSF proposal
with an innovative direction on exception set of
partners.
5) Continue as a team member
of UC Irvine’s NIH-funded
“Bridges to the Baccalaureate”
program.
5) Attended meetings to
discuss.
5) Natural Sciences Dean
5) Ongoing. Science Student Transfer Orientation
(SSTO) meetings in the Natural Sciences for allied
health students and science majors continued to be
held in 2008-09 academic year orienting students to
student services, counseling and to Cadena Transfer
Center.
6) Identify the potential for
business and private fund
development for Natural Science
programs.
6) Meetings held.
6) Natural Sciences Dean
6) Ongoing. Contacts developed through public
programs of the Center for the Future are assisting
with this task.
7) Pursuing VTEA, Workforce
funding and other grant
opportunities for certificate
programs as well as funding
opportunities from individuals
and local businesses.
7) Outside funding sought
continuously to support
programs.
7) Deans & Faculty
7) Dr. Jan Chadwick received an American Chemical
Society grant to study solar cell technology. Dr.
Asim Ansari received funds from the Howard
Hughes Medical Institute to conduct student research.
8) The Technology &
Engineering Division will
pursue grant opportunities from
various sources including
VTEA, SB70 and
business/industry groups.
8) Grant proposals received.
8) Tech & Engr Dean &
Faculty
8) The Division received an IDRC grant that has been
utilized to fund new equipment, faculty training,
supplies and marketing materials. VTEA funding has
been used as part of the “Transitioning from Analog
to Digital” project to purchase equipment for the
Printing Program and to support job shadowing
activities.
Page 55 of 127
2008-09 Strategies: FC
June 2009 Evaluation of Performance
2008-09 Strategies: FC
Goal
7
Facilities and Technology
Through effective planning and
using resources efficiently, the
District/campuses, provide
facilities, equipment,
technology, and infrastructure to
adequately support instructional
programs and services.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
2008-09 Strategies: FC
2008-09 Strategies: FC
2008-09 Strategies: FC
9) Marketing strategies
broadened to increase A.S.
Benefits Validation income to
expand programs and services
for students.
9) A.S. Benefits validation
marketed.
9) Student Affairs Staff,
Student Leaders
9) The increase in A.S. Benefits validation was
maintained in 2008-09 by continuing the promotional
activities begun in 2007-08.
10) Disability Support Services
will increase its student base
resulting in increased categorical
funds.
10) Reached out to student
populations.
10) Student Support
Services Dean, Disability
Support Services
Coordinator, Campus
Outreach Coordinator
10) DSS has increased its population base again in
208-09 by involvement and collaboration with the
general outreach program in Counseling. DSS has
also conducted “increach” through BSI grants and
has identified a significant number of previously
unidentified students in these classes. This increase
resulted in an increase in DSS categorical funds from
the state.
11) Grant funding pursued to
establish and maintain
educational programs to meet
the educational needs of FC
students and the campus
community (e.g. smoking
cessation and high risk drinking
programs) to support student
wellness as a retention tool.
11) Grant received.
11) Health Services
Director, Health Educator
11) The two-year grant was extended for one
additional year. Health Center used the same
programs to address high risk drinking and continued
funding individual cessation counseling sessions with
the student health fees.
2007-08 Strategies: Fullerton College
Fullerton College will
coordinate the planning and
budgeting necessary to assure
that instructional programs and
services are fully support.
1) Utilize effective planning in
order to minimize the potential
negative impacts of construction
activities on the student learning
Page 56 of 127
2008-09 Strategies: FC
June 2009 Evaluation of Performance
2008-09 Strategies: FC
Goal
CCC System Strategic
Plan
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
E. Resource Development
Provide enhanced resources and
allocation methods to ensure
high quality education for all.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
environment.
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
1a) Seek and coordinate a wide
range of resources to maximize
the capital projects, drawing
upon scheduled maintenance
funds, hazardous materials
funds, state capital outlay funds
and other funds.
1a) Combination of funding
resources utilized.
1a) Vice President,
Educational Support
1a) Capital projects have been
advanced using a combination of
state capital outlay funds, bond
funds, the scheduled maintenance
grant and energy savings incentive
programs.
1a) Capital projects have been advanced using a
combination of state capital outlay funds, bond funds,
the scheduled maintenance grant and energy savings
incentive programs.
2a) The following efforts are
underway in accordance with
program needs:
 Support campus efforts
to improve the phone
system, Master
Calendar process and
media distribution to
classroom.
 Relocate the Network
Operating Center for
more efficient
distribution of network
services and backup
power to campus
services.
 Develop a long term
business plan for
maintenance and
improvement of
facilities.
2a) Plans developed to
support campus services.
2a) Vice President,
Educational Support
2a) The following have been
established:
 The campus will convert
to VoIP phone system by
June.
 The Network Operating
Center will be relocated
by early summer.
 Business plans for vehicle
replacement have been
developed; business plans
which reflect the impact
of new buildings on
campus have been
developed.
2a)
2b) Disability Support Services
lobbied for campus support to
2b) DSS Director to be
hired.
2b) Director of Disability Support
Services replacement position has
2b) The Director of Disability Support Services was
hired in August 2008.
2) Establish and maintain an
open and collaborative process
to assess program needs.
2b) Vice President, Student
Services, Disability Support
Page 57 of 127



VOIP conversion has been completed.
The Network Operating Center has been
relocated.
Business plans have been completed.
Goal
7
Facilities and Technology
Through effective planning and
using resources efficiently, the
District/campuses, provide
facilities, equipment,
technology, and infrastructure to
adequately support instructional
programs and services.
Strategies
provide more effective services
for disabled students.
2007-08 Strategies: FC
Indicators/Measures/
Targets (2007-2008
and Beyond)
2007-08 Strategies: FC
Responsible Parties
Service Coordinators,
Director of Budget and
2007-08 Strategies: FC
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
been approved at the campus level.
2007-08 Strategies: FC
2007-08 Strategies: FC
Finance
2c) Health Services requested
student, administrative and
board support for a $1 per
semester increase in the Health
Fee in order to offer needed
services for students.
2c) Health fee increase
approved to enhance
services.
2c) Health Services
Director, Health Educator
2c) An increase of the Health Fee
by $1 per semester was approved
by the NOCCCD Board beginning
spring 2008 which has allowed an
increase in services to students.
2c) The health fee amount was revisited in fall 2008
resulting in a $1 increase to the health fee effective
for spring 2009.
3a) Meetings held to
employ effective
Enrollment Management
Plan.
3a) Vice President of
Instruction, Division Deans
3a) The Deans and Vice President
of Instruction met on numerous
occasions to develop 2007-08
schedules to employ an effective
Enrollment Management plan
resulting in approximate growth of
4% with a concurrent increase of
costs of approximately 1%.
3a) The Deans and VPI have fully implemented the
current enrollment management system which has
assisted in planning and implementation of a
schedule which has resulted in a 4.5% increase in
FTES and 3% increase in WSH/FTEF.
4a) Dynamic Fund process
conducted for 2008-2009
funding.
4a) Director Budget and
Finance, Budget
Development Committee
(BDC), President’s
Advisory Council (PAC)
4a) Based on feedback regarding
prior years’ allocations, BDC made
recommendations to PAC to clarify
the process, add specificity to the
college priorities and published a
more clearly defined solicitation
document.
4a) Funds in the amount of $224,803 were awarded
to selected proposals based on feedback from 20072008 President’s Advisory Council discussions.
After discussion with the BDC and PAC no new
proposals were solicited for 2009-2010 due to the
limited state budget.
3) Develop an enrollment
management plan to maximize
use of personnel, facilities and
available funds.
3a) Implement use of
Enrollment Management System
and administrative planning to
improve efficiency in facility
use and enrollment.
4) Maintain an open and
collaborative college
environment that encourages
responsibility for prudent fiscal
decisions.
4a) Successful Dynamic Fund
process
Page 58 of 127
Goal
7
Facilities and Technology
Through effective planning and
using resources efficiently, the
District/campuses, provide
facilities, equipment,
technology, and infrastructure to
adequately support instructional
programs and services.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2008-09 Strategies: Fullerton College
Fullerton College will
coordinate the planning and
budgeting necessary to assure
that instructional programs and
services are fully support.
1) Utilize effective planning in
order to minimize the potential
negative impacts of construction
activities on the student learning
environment.
2) Establish and maintain an
open and collaborative process
to assess program needs.
2a) Academic Computing
Technology will support campus
efforts to improve the phone
system, Master Calendar process
and media distribution to
classrooms.
2a)




2b) Academic Computing
Technology will relocate the
Network Operating Center
(NOC) for more efficient
Conversion to
VOIP
Master Calendar
updates in place
Hosting of Master
Calendar
transferred to
District IS
New Classroom
position to support
this specific
service
2b)


NOC relocated to
3100
Backup generator
2a) Vice President,
Educational Support
2a)




2b) Vice President,
Educational Support
2b)


Page 59 of 127
Conversion to VOIP completed
Master Calendar updates completed
Hosting of Master Calendar transfer
completed
Position approved and filled August 2008
Successfully completed relocation of NOC
by January 2009
Generator plan currently in design
Goal
7
Facilities and Technology
Through effective planning and
using resources efficiently, the
District/campuses, provide
facilities, equipment,
technology, and infrastructure to
adequately support instructional
programs and services.
Strategies
distribution of network services
and backup power to campus
services.
2008-09 Strategies: FC
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
in place
2008-09 Strategies: FC
2008-09 Strategies: FC
2008-09 Strategies: FC
2008-09 Strategies: FC
2c) Facilities will develop a
comprehensive Preventative
Maintenance Program for all
facilities.
2c) Comprehensive
Preventative Maintenance
document
2c) Vice President,
Educational Support
2c) Comprehensive Preventative Maintenance
document in process.
2d) Disability Support Services
lobbied for campus support to
provide more effective services
for disabled students.
2d) DSS Director to be
hired.
2d) VPSS, Disability
Support Service
Coordinators, Director of
Budget and Finance
2d) The Director of Disability Support Services was
hired in August 2008.
2e) Health Services requested
student, administrative and
board support for a $1 per
semester increase in the Health
Fee in order to offer needed
services for students.
2e) Health fee increase
approved to enhance
services.
2e) Health Services
Director, Health Educator
2e) The health fee amount was revisited in fall 2008
resulting in a $1 increase to the health fee effective
for spring 2009.
4a) Dynamic Fund process
and process for identifying
budget reductions
conducted.
4a) Director, Budget and
Finance, Budget
Development Committee,
President’s Advisory
Council
4a) After deliberation in BDC and PAC, no new
proposals were solicited for 2009-10 due to the
limited state budget. Conversations regarding
potential budget cuts are ongoing.
3) Develop an enrollment
management plan to maximize
use of personnel, facilities and
available funds.
4) Maintain an open and
collaborative college
environment that encourages
responsibility for prudent fiscal
decisions.
4a) Perform appropriate budget
processes.
Page 60 of 127
Goal
8
Marketing/
Communications
Marketing/communications
efforts are evaluated and refined
on an ongoing basis to enhance
effectiveness of outreach in
enrollment management,
business, and industry
partnerships, grant writing, and
fund raising.
CCC System Strategic
Plan
A. College Awareness and
Access
Increase awareness of college as
a viable option and enhance
access to higher education for
growing populations.
C. Partnerships for Economic
and Workforce Development
Strengthen the Colleges’
capacity to respond to current
and emerging labor market
needs and to prepare students to
compete in a global economy.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2007-08 Strategies: Fullerton College
Fullerton College will develop
campus wide and divisional
outreach programs to increase
enrollment, community
awareness, fundraising and grant
acquisition.
1) Engage in community and
leadership activities that raise
the visibility and credibility of
the college.
1a) Fullerton College will
develop stronger relationships
with the City of Fullerton and its
Chamber of Commerce by
hosting events on the campus
throughout the year.
1a) College hosted number
of community events.
1a) Public Information
Officer
1a) Fullerton College is working
closely with city officials and is
hosting several community events
including the Wednesday Morning
Coffee Club, Education
Committee, Housing Consortium
and Mayor’s Prayer Breakfast.
1a) Fullerton College continued to host several
community events, including the Fullerton Workforce
Housing Consortium and the Chamber of Commerce
Education Committee. Discussions are currently
taking place for the college to host next year’s City of
Fullerton Education Luncheon and to assist CSU
Fullerton in planning the State of the City Luncheon.
1b) The Fine Arts Division will
strengthen its outreach,
recruitment and marketing
strategies and activities.
1b) Recruitment events held
throughout the year.
1b) Fine Arts Dean &
Faculty
1b) Division faculty have produced
several well attended events that
serve to recruit outstanding
students to support the efforts of
high school Fine Arts faculty by
hosting: Chamber Singers Festival,
Piano Ensemble Festival, Theatre
Festival, Jazz Festival, High
School Student Art Show. Four
new program brochures have been
designed and printed and are being
used at all student events, in high
school visits and parent nights.
They are also being used during
the division’s regular registration
1b) Division faculty have produced numerous events
meant to serve as support for high school fine arts by
hosting: Theater Festival, Piano Ensemble Festival,
Jazz Festival, High School Student Art Show and
Fullerton College Invitational High School Choral
Festival.
Page 61 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
week recruitment and advising
table.
8
Marketing/
Communications
Marketing/communications
efforts are evaluated and refined
on an ongoing basis to enhance
effectiveness of outreach in
enrollment management,
business, and industry
partnerships, grant writing, and
fund raising.
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
1c) The Music Department will
continue its efforts to seek
corporate support for the Jazz
Festival to enlarge its audience
appeal through big name guest
artist and acquire musical
equipment through corporate
donations and special pricing.
1c) Outside funding sought.
1c) Fine Arts Dean, Fine
Arts Information Office,
Music Faculty
1c) The college made corporate
contacts at the NAMM show in
Anaheim that led to corporate
involvement in the Jazz Festival,
the creation of a Music
Technology Exhibit, a guest
appearance by the Moog
Foundation and a special visit by
the Lennon Bus, which recorded
original music by Music
Department students.
1c) The Division received NAMM support in the
design and installation of a new Music Technology
Classroom. There were ten music company
sponsors/partners involved in the 2009 Jazz Festival.
2a) Fullerton College will utilize
its electronic newsletter, the
President’s Weekly, to better
market college programs and
services to internal audiences.
2a) President’s Weekly
enhance with photos and
links.
2a) Public Information
Officer
2a) Fullerton College purchased
software in fall 2007 which allows
for the electronic delivery of the
President’s Weekly in an efficient
manner and allows for photos and
links to event and program
information. The software also
displays general readership
information, allowing for instant
feedback.
2a) Fullerton College continues to utilize the
software for the delivery of the President’s Weekly
and also hosts an archive of past issues on its website.
Several other departments, including Fine Arts and
Classified Senate have also begun to use the software
for their newsletters.
2b) Coordinate college
marketing and outreach
activities.
2b) Classified Staff position
approved.
2b) Public Information
Officer, Division Deans
2b) A classified staff position,
Marketing Representative, who
will work under the direction of the
Public Information Officer has
been approved to advance this
effort.
2b) A full time Campus Marketing and Outreach
Assistant was hired in December 2008, reporting to
the Public Information Officer.
2) Fullerton College will expand
and coordinate internal and
external Marketing and
Outreach efforts.
Page 62 of 127
Goal
8
Marketing/
Communications
Marketing/communications
efforts are evaluated and refined
on an ongoing basis to enhance
effectiveness of outreach in
enrollment management,
business, and industry
partnerships, grant writing, and
fund raising.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
2c) Collaborate with divisions
and Public Information Officer
to prepare and mail 8-fold “mini
schedules” to the community.
2007-08 Strategies: FC
2c) Collateral developed
and distributed.
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2c) Postcards were mailed in lieu
of the 8-fold for fall 2007; the 8fold will be mailed for fall 2008.
2c) Ongoing. An 8-fold was mailed in fall 2008 and
a 4-fold listing the college’s programs/departments
was mailed in spring 2009.
2007-08 Strategies: FC
2c) Academic Services
Dean, Catalog/Schedule
Coordinator, Public
Information Officer
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2d) The Business/CIS division
will develop a comprehensive
marketing plan to maximize
visibility of program offerings.
2d) New Division web page
developed.
2d) Business/CIS Dean &
Faculty
2d) One of the CIS department’s
web design classes took on the
project of designing a new division
web page, with links to prospective
department pages.
2d) The new CIS Department webpage is being
utilized to enhance student learning.
2e) Reinvigorate the FC Science
Academy emphasizing
Biological Sciences and
Chemistry, featuring accelerated
preparation and guaranteed
admission to UC schools.
2e) Renewed marketing
strategy developed.
2e) Natural Sciences Dean
2e) Renewed marketing for the
Science Academy has been
initiated and responded to the
interests of several students.
2e) Ongoing. The Division continues to provide
marketing and outreach materials for the Science
Academy on a regular basis.
2f) Participate in athletic
outreach for prospective high
school students. Athletics
markets graduating athletes to
four year institutions.
2f) Scholarships obtained
for transferring student
athletes.
2f) Physical Education
Faculty
2f) Football/Basketball to date has
secured 32 scholarships for
students transferring to four year
institutions.
2f) Football/Basketball/Volleyball/Water Polo/Cross
Country/Baseball/Softball/Swimming has secured a
total of 54 scholarships to-date for students
transferring to four year institutions.
2g) Actively participate in
outreach activities with local
communities, business, industry
and high school/ROP advisors
and students.
2g) Participation in
outreach events.
2g) Tech & Engr Dean &
Faculty, VTEA Counselor
2g) Division faculty have
participated in a variety of career
day events, job fairs and outreach
activities both on and off campus.
On the second and fourth Thursday
of each month Vital Link has
brought area high school students
for tours of programs within the
division. An open house was
scheduled for high school students
and their parents on May 10, 2008
complete with tours, hands-on
activities and employer
representatives. High school
counselors have also been involved
2g) Faculty met with their high school and ROP
counterparts in establishing or reviewing 14
articulation agreements. In February 2009 the
Division hosted an Open House in partnership with
Vital Link that attracted 200 high school students and
their parents. In May 2009 the Division hosted “Print
Fest” a competition for graphic artists. The Division
also held a robotics competition in collaboration with
the Office of Special Programs and the Center for
Advanced Computer Technology.
Page 63 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
in visitations to various programs
within the division.
8
Marketing/
Communications
Marketing/communications
efforts are evaluated and refined
on an ongoing basis to enhance
effectiveness of outreach in
enrollment management,
business, and industry
partnerships, grant writing, and
fund raising.
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2007-08 Strategies: FC
2h) Financial Aid/Veterans
Services increased the number
of contacts by at least 2% and
collaborated with A&R, EOPS,
DSS and Counseling to increase
Financial Aid awareness through
email, publications and
presentation. Financial Aid also
marketed other department
services to Financial Aid
students.
2h) Outreach presentations
increased.
2h) Director of Financial
Aid
2h) The number of outreach
contacts grew to approximately
3,700. Thirteen of the 60 or more
presentations were in Spanish.
Financial Aid collaborated with
A&R to email AB540 students
regarding the AB540 Scholarship,
added Financial Aid TV in English
and Spanish on the Financial Aid
website, continued offering
academic counseling services to
financial aid and veteran students,
presented Financial Air portion of
EOPS presentations, honored “bypass lines” policy offered by DSS
and posted Health Services
information on the Financial Aid
plasma screen.
2h) Outreach activities continued to increase with
4,187 students contacted. Fifty percent of the events
were offered in both English and Spanish. Financial
Aid TV continued to be offered on the website with
additional questions and answers added to improve
the program.
2i) Increase local high school
participation in orientation and
assessment activities.
2i) Onsite high school
assessments and orientation
conducted.
2i) Assessment Coordinator,
Matriculation Coordinator
2i) Six high schools participate in
assessment and orientation on the
high school campus.
2i) Six high schools continued to participate in
assessment and orientation on their campuses.
2j) Annual Career Development
event conducted in fall 2008.
2j) Speaker involvement
increased.
2j) Career & Life Planning
Coordinator
2j) 630 students participated in
programs which included a number
of guest speakers.
2j) Event was held in November 2008 to
acknowledge National Career Development.
Program was modified to include a number of
workshops rather than one large event.
2k) Expansion of Parent Night
offerings.
2k) Additional Parent Night
added.
2k) High School Outreach
Coordinator
2k) Two Parent Night events (one
in English and one in Spanish)
were offered in spring 2008.
2k) Attendance at the High School Parent Night
greatly increased with over 400 people attending
sessions in English and in Spanish. The event was
held April 21, 2009 and included a resource fair and
four separate workshops.
Page 64 of 127
Goal
8
Marketing/
Communications
Marketing/communications
efforts are evaluated and refined
on an ongoing basis to enhance
effectiveness of outreach in
enrollment management,
business, and industry
partnerships, grant writing, and
fund raising.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
2l) Over 100 students representing
the EOPS 2007 high school
freshman class was recruited via
lead card.
2007-08 Strategies: FC
2l) For the fall 2008 semester, 252 underrepresented
students were recruited from local high schools and
82 additional students began in the spring 2009.
2m) Info Booth tables,
Counseling/A&R Task Team,
participating in High School
Counselors’ Breakfast, Fine Arts
Website and CCCApply Needs and
Interests option for all Student
Services areas.
2m) Student Services representatives attended
community events and contacted students who
expressed interest in services offered.
2l) Recruit underrepresented and
at risk students from select
feeder schools utilizing the high
school profile card via lead card.
2007-08 Strategies: FC
2l) EOPS recruitment
efforts increased.
2l) EOPS Outreach Student
Services Specialist
2007-08 Strategies: FC
2007-08 Strategies: FC
2m) Student Services divisions
support campus-wide and
divisional programs to increase
enrollment, community
awareness and fundraising.
2m) Participation in
outreach events increased.
2m) All Student Services
Staff
June 2009 Evaluation of Performance
2007-08 Strategies: FC
2008-09 Strategies: Fullerton College
Fullerton College will develop
campus wide and divisional
outreach programs to increase
enrollment, community
awareness, fundraising and grant
acquisition.
1) Engage in community and
leadership activities that raise
the visibility and credibility of
the college.
1a) Fullerton College will
actively partner with the
Chamber of Commerce and City
of Fullerton to create and
increase the type and number of
activities available to raise the
visibility and credibility of the
college.
1a) Increase in the number
of formal and informal
community activities in
which the college
participates.
1a) President and Public
Information Officer
Page 65 of 127
1a) In April 2009 a work session was held with
members of the Fullerton College Chamber of
Commerce and city officials to brainstorm ways in
which the three entities can better partner together.
Ideas generated from the meeting included the
college’s participation in the weekly Farmer’s
Market, State of the City Luncheon, North Orange
County Legislative Alliance and Muckenthaler
community fairs. Plans have been made to meet
every three months and to include representatives
from CSU Fullerton.
Goal
8
Marketing/
Communications
Marketing/communications
efforts are evaluated and refined
on an ongoing basis to enhance
effectiveness of outreach in
enrollment management,
business, and industry
partnerships, grant writing, and
fund raising.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
2008-09 Strategies: FC
June 2009 Evaluation of Performance
2008-09 Strategies: FC
2008-09 Strategies: FC
2008-09 Strategies: FC
2008-09 Strategies: FC
1b) The Fine Arts Division will
strengthen its outreach,
recruitment and marketing
strategies and activities.
1b) Recruitment events held
throughout the year.
1b) Fine Arts Dean &
Faculty
1b) Division faculty have produced numerous events
meant to serve as support for high school fine arts by
hosting: Theater Festival, Piano Ensemble Festival,
Jazz Festival, High School Student Art Show and
Fullerton College Invitational High School Choral
Festival.
1c) The Music Department will
continue its efforts to seek
corporate support for the Jazz
Festival to enlarge its audience
appeal through big name guest
artist and acquire musical
equipment through corporate
donations and special pricing.
1c) Outside funding sought.
1c) Fine Arts Dean, Fine
Arts Information office,
Music Faculty
1c) The Division received NAMM support in the
design and installation of a new Music Technology
Classroom. There were ten music company
sponsors/partners involved in the 2009 Jazz Festival.
2a) The Office of Public
Information will create an
internal marketing inventory to
allow for coordinated
distribution of division and
department collateral, while also
allowing outreach and
recruitment personnel to know
what types of materials are
available to them.
2a) Streamlined outreach
and recruitment efforts;
increased internal and
external awareness of
Fullerton College programs
and services.
2a) Public Information
Officer and Campus
Marketing and Outreach
Assistant
2a) The marketing inventory was discussed and
approved at the January 2009 meeting of the Ad Hoc
Outreach Committee. The Public Information Office
is currently in the process of collecting materials
from divisions and departments and a complete
catalogue of Fullerton College marketing collateral
will be made available to staff in July 2009.
2b) Financial Aid/Veterans
Services increased the number
2b) Outreach presentations
increased.
2b) Director of Financial
Aid
2b) Outreach activities continued to increase with
4,187 students contacted. Fifty percent of the events
2) Fullerton College will expand
and coordinate internal and
external Marketing and
Outreach efforts.
Page 66 of 127
Goal
Strategies
of contacts by at least 2% and
collaborated with A&R, EOPS,
DSS and Counseling to increase
Financial Aid awareness through
2008-09 Strategies: FC
8
Marketing/
Communications
Marketing/communications
efforts are evaluated and refined
on an ongoing basis to enhance
effectiveness of outreach in
enrollment management,
business, and industry
partnerships, grant writing, and
fund raising.
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
2008-09 Strategies: FC
June 2009 Evaluation of Performance
were offered in both English and Spanish. Financial
Aid TV continued to be offered on the website with
additional questions and answers added to improve
the program.
2008-09 Strategies: FC
2008-09 Strategies: FC
2008-09 Strategies: FC
2c) Increase local high school
participation in orientation and
assessment activities.
2c) Onsite high school
assessments and orientation
conducted.
2c) Assessment
Coordinator, Matriculation
Coordinator
2c) Six high schools continued to participate in
assessment and orientation on their campuses.
2d) Annual Career Development
event conducted.
2d) Speaker involvement
increased.
2d) Career & Life Planning
Coordinator
2d) Event was held in November 2008 to
acknowledge National Career Development.
Program was modified to include a number of
workshops rather than one large event.
2e) Expansion of Parent Night
offerings.
2e) Increase in attendance.
2e) High School Outreach
Coordinator
2e) Attendance at the High School Parent Night
greatly increased with over 400 people attending
session in English and Spanish. The event was held
April 21, 2009 and included a resource fair and four
separate workshops.
2f) Recruit underrepresented and
at risk students from select
feeder schools utilizing the high
school profile card via lead card.
2f) EOPS recruitment
efforts increased.
2f) EOPS Outreach Student
Services Specialist
2f) For the fall 2008 semester, 252 underrepresented
students were recruited from local high schools and
82 additional students began in the spring 2009.
2g) Student Services divisions
support campus-wide and
divisional programs to increase
enrollment, community
awareness and fundraising.
2g) Participation in
outreach events increased.
2g) All Student Services
Staff
2g) Student Services representatives attended
community events and contacted students who
expressed interest in services offered.
2h) Participate in athletic
outreach for prospective high
2h) Scholarships obtained
for transferring student
2h) Physical Education
Faculty
2h) Football/Basketball/Volleyball/Water Polo/Cross
Country/Baseball/Softball/Swimming has secured a
email, publications and
presentation. Financial Aid also
marketed other department
services to Financial Aid
students.
Page 67 of 127
Goal
8
Marketing/
Communications
Marketing/communications
efforts are evaluated and refined
on an ongoing basis to enhance
effectiveness of outreach in
enrollment management,
business, and industry
partnerships, grant writing, and
fund raising.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
school students. Athletics
markets graduating athletes to
four year institutions.
athletes.
2008-09 Strategies: FC
2008-09 Strategies: FC
2008-09 Strategies: FC
2i) Actively participate in
outreach activities with local
communities, business, industry
and high school/ROP advisors
and students.
2i) Participation in outreach
events.
2i) Tech & Engr Dean &
Faculty, VTEA Counselor
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
total of 54 scholarships to-date for students
transferring to four year institutions.
Page 68 of 127
2008-09 Strategies: FC
2008-09 Strategies: FC
2i) Faculty met with their high school and ROP
counterparts in establishing or reviewing 14
articulation agreements. In February 2009 the
Division hosted an Open House in partnership with
Vital Link that attracted 200 high school students and
their parents. In May 2009 the Division hosted “Print
Fest” a competition for graphic artists. The Division
also held a robotics competition in collaboration with
the Office of Special Programs and the Center for
Advanced Computer Technology.
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
Focus Area I: Innovation and Relevancy for All Learners
1
Instructional Programs
Instructional programs provide
the necessary basic skills
training, current and relevant
vocational skills, successful
transfer preparation, and lifelong learning options to meet the
needs of our students and
community.
2007-08 Strategies: School of Continuing Education
1) Develop new / revised
curricula based on community
need researched through
advisory committees, labor
market data and expressed
student interests.
1) New curriculum
developed and approved.
1) Provost’s Staff, program
managers, and faculty
1) New curricula has been developed and revised,
including the following:
Workplace preparation for students with disabilities,
medical device certificate, computer skills certificate,
construction technology certificate, vocational ESL,
OAP balance and healthy living program, VISTA
training (Microsoft software), planning using GIS,
Kids’ College, revised Anaheim Union HS District
summer program.
2) Promote the use of
CurricUNET at department,
division, and district levels, so
all new and changed curriculum
is submitted by this system.
2) All new curriculum will
be processed through the
CurricUNET system.
2) Dean of Instruction
2) 38 new certificate programs submitted for
approval. Approximately 200 courses.
3) Increased enrollment in the
high school program and
transfer to cypress College,
Fullerton College and SCE.
3) ACE program continue
with students completing
the program in 07/08. The
ACE program is expanded
to include Fullerton
College.
3) Basic Skills Program
Manager
3) Number of HS is expected to exceed last years
283. ACE program is under development at
Fullerton College.
CCC System Strategic
Plan
B. Student Success and
Readiness
Promote college readiness and
provide the programs and
services to enable all students to
achieve their educational and
career goals.
C. Partnerships for Economic
and Workforce Development
Strengthen the Colleges’
capacity to respond to current
and emerging labor market
needs and to prepare students to
compete in a global economy.
Page 69 of 127
Goal
1
Instructional Programs
Instructional programs provide
the necessary basic skills
training, current and relevant
vocational skills, successful
transfer preparation, and lifelong learning options to meet the
needs of our students and
community.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2008-09 Strategies: School of Continuing Education
1) Promote articulation
agreements with FC and CC
including but not limited to
Adult College Entry (ACE)
program.
1) ACE Program is written
up and agreed to by at least
1 college and students are
enrolled.
1) Academic Senate and
Cypress CEC Dean
1) ACE Committee continued to
meet throughout the year. ACE
Committee is expanding its
membership with Fullerton
College. It is hopeful that student
participation continues to expand.
Mary Foster did a presentation
about the ACE program at the
ASCCC Conference April 17,
2008. Adult College Entry
Program (ACE) began @ Cypress
College Spring semester 2007.
Students completed and are
enrolled in CC.
1) The ACE Program is renamed to the Adult
College and Career Transition program and is
extended to all SCE students. Activities included:
SCE Goes to College, College Corner, and Campus
Tours.
2) Review all SCE curriculum
for Title 5 compliance and
revise and resubmit for State
approval including new
requirements resulting from SB
361.
2) New/revised
course/certificate proposals
are submitted by CCCCO
deadline for state approval
for increased funding and
SCE curriculum in its
entirety is state approved as
noted on State Non Credit
Curriculum Inventory.
2) Cypress CEC Dean &
SCE Program Managers
2) 33 approved SB361 Certificate
titles uploaded to system office. 5
new certificates titles have gone
forward for approval. These are
for enhanced funding. Additional
and newly approved course control
numbers issued from the State. 129-08. Curriculum has been
submitted to the State for all
courses – 4/19/07.
2) All 361 courses are in place with the secondary
certificate approved. The high school diploma
application is ready to go to DCCC and then be
submitted to the Chancellor’s Office.
Page 70 of 127
In the course of the last year, four new SB 361 CDCP
certificates have been developed and approved: ESL
Academic Success, Workplace VESL Administrative
Assistant, Quality Assurance Management Certificate
for Medical Device, and Workplace Preparation for
Students with Disabilities. The ESL Academic
Success Certificate targets academically –bound ESL
students of the higher NC levels. The students enroll
in the language acquisition courses designed to
introduce them to different components of college
academic requirements. The Workplace Prep
Certificate covers basic skills for workplace
requirements. The Workplace VESL and Quality
Assurance Certificates target specific trades.
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
1
Instructional Programs
2008-09 Strategies: SCE
2008-09 Strategies: SCE
2008-09 Strategies: SCE
2008-09 Strategies: SCE
2008-09 Strategies: SCE
Instructional programs provide
the necessary basic skills
training, current and relevant
vocational skills, successful
transfer preparation, and lifelong learning options to meet the
needs of our students and
community.
3) To improve employability of
SCE students, work to
incorporate SCANS.
Competencies SCE curriculum.
3) SCANS Curriculum
modules are developed and
delivered by trained faculty
in at least 2 basic skills
courses at each SCE CEC.
3) WCEC Dean leading
other Deans.
3) New math class developed at
Wilshire. Construction activity
limiting availability of classrooms
but class will be offered in
renovated WCEC.
3) The SCANS competencies have been
incorporated into the courses under the new 10th
mandated area workforce preparation. SCANS
competencies will also be addressed in SLOs. This
goal is completed.
SCE faculty incorporated the SCANS competencies
in core areas of curriculum, i.e., instructional
objectives, course content, assignments, etc. A
conscious effort to connect skills and knowledge to
the workplace was made when developing these new
basic skills an courses: Life Management and Career
Preparation for Students with Disabilities, Computer
Assisted Instruction Lab for Students with
Disabilities, HS Vocational Math, and HS Computer
Literacy.
4) Using labor market and
community indicators, plan and
implement new or revised non
credit vocational certificate, and
lifelong learning programs and
support the development of
college programs.
4) Labor market analysis is
done, new needed
curriculum areas are
identified and new
curriculum is developed and
state approved.
4) CC CEC Dean leading
SCE management and
faculty.
4) Developed 5 new Computer
Application Certificate Programs –
2/5/07.
4) New vocational certificates, medical device, front
& back office medical assisting.
SCE has developed four short-term vocational
certificates targeting high-demand and newlyemerging professions – see # 1. The ESL for
Academic Success Certificate prepares students to
undertake credit courses in a variety of academic
subjects. SCE CTE Program worked on further
articulation with the credit ECE Programs at
Fullerton and Cypress Colleges. As a result, the
following courses have been revised further defining
the pathway from NC to CR: Child Health and
Safety, ECE Program: Music and Movement, ECE
Program: Science and Math, and Family Community
Relationships. To address new demands of the ECE
Page 71 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
profession and to be compliant with the accreditation
of the Department of Social Services, the new course
Children with Special Needs has been developed.
1
Instructional Programs
2008-09 Strategies: SCE
2008-09 Strategies: SCE
2008-09 Strategies: SCE
2008-09 Strategies: SCE
2008-09 Strategies: SCE
Instructional programs provide
the necessary basic skills
training, current and relevant
vocational skills, successful
transfer preparation, and lifelong learning options to meet the
needs of our students and
community.
5) Upon completion of
Anaheim, Wilshire, and Cypress
College-SCE construction,
achieve a full capacity class
schedule instructional offerings.
5) Classroom utilization at
new facilities is at capacity
within 2 terms of new
facilities being opened.
5) Deans
5) Planning is underway to insure
full facilities when construction is
complete.
5) Construction is complete. The new EMS
classroom utility has been implemented at Anaheim
and will soon be issued to Cypress and Wilshire as
well.
First move was on February 29,
2008. All classes occupying Tech
Ed II were moved on this date.
Move went well.
Second move occurred into the
new SCE building on March 7.
This move also went very
smoothly.
Completion of some ongoing construction projects
remains an ongoing process. As part of the
completion of our new construction project,
projectors and speakers, DVD/VCR players have
been installed in each classroom for use by faculty.
Smartboards and WAcom tablets have been installed
where appropriate as well. Training and directions
on the use of this equipment is being planned for the
near future.
T. Parisi and H. Struckman
continue to work on construction
issues and finalize punch list in
both buildings (3-11-08).
Grand opening scheduled for June
16, to coincide with the annual
Flag day. We are working with
Jennifer Perez to finalize plans for
this event.
As part of the Cypress College
technology plan, our facilities also
include a wireless system for
student access.
6) Identify, compile, and share
ideas and resources for best
practices in teaching, with
6) Best practices inventory
is published and delivered
to faculty.
6) Academic Senate
Page 72 of 127
6) This activity is schedule for 0708; now called “Effective Teaching
Practices” instead of “Best
6) Senate committee has work in progress and will
carry over to 09/10.
Goal
1
Instructional Programs
Instructional programs provide
the necessary basic skills
training, current and relevant
vocational skills, successful
transfer preparation, and lifelong learning options to meet the
needs of our students and
community.
Strategies
several contributions, from both
FT and PT faculty in each SCE
dept or area (in areas with no FT
faculty, manages will be asked
to collect ideas from adjunct
2008-09 Strategies: SCE
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2009 Evaluation of Performance
Practices.”
2008-09 Strategies: SCE
2008-09 Strategies: SCE
Senate Committee has met; work
in progress, will continue this
project in 208-09; they are
2008-09 Strategies: SCE
2008-09 Strategies: SCE
combining Goal 6.12 on “retention
practices” with this Goal.
faculty).
7) Being developing student
learning outcomes (SLO) for
noncredit courses/curriculum;
begin in 07/08 or before.
June 2008 Evaluation of
Performance
7) Student learning
outcomes are developed for
at least 3 programs each
academic year in the
planning cycle.
7) Academic Senate
7) SLO’s developed in ECE and
Pharmacy Tech and ESL and
partially in Academic Computing.
More faculty input and training
required to finalize. Assessment
methods and rubrics and training
for SLOs assessments in progress.
7) An SLO workshop was held for all FT faculty on
a flex day in Fall 08, and depts.. have begun working
on dept level outcomes as well as course level
outcomes. Each dept. has their own report on
progress. Current plans are to pay a FT faculty to be
a WASC Self Study Chair in Fall 09 and will include
taking the lead with work on SLOs.
Additional workshops are being
planned Sept. 08 and continuing
trainings;
SLO committee formed; are
discussing what steps are needed to
best train faculty and write Dept.
and course SLOs; will continue
working on SLOs and assessments
for 08/09 and beyond.
8) Work with appropriate
groups to help implement the
State Senate recommendations
to provide more resources to
noncredit for more FT noncredit
faculty, a better ration of FT to
PT faculty in noncredit, an
appropriate workload for student
interaction and governance
activities, and other standards
that are aligned with credit
8) Proposals are developed
and presented to appropriate
groups.
8) Academic Senate
Page 73 of 127
8) SCE Academic Senate and
administrative leadership
advocated for SCE proposals at
DPC, SCE Cabinet and statewide
at ASCCC and CCC BOG and
Consultation Council. Senate
President Sibley-Smith currently
on ASCCC Ad Hoc Noncredit
committee doing advocacy and
writing ASCCC paper on noncredit
issues that will spread
8) The ASCCC Noncredit Committee (A. SibleySmith and M.l Elliott are on this) has written a new
paper on these noncredit issues and was approved by
th4e ASCCC in April 09 and will be published soon.
The 15 recommendations of the paper are now the
official position of the Sate Senate and address these
issues and others. Work on these recommendations
are ongoing.
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
standards.
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
understanding of these issues with
possible solutions discussed in the
future; wrote an ASCCC Rostrum
article on noncredit to credit
transitions; wrote noncredit
resolutions and did 3 noncredit
breakouts at the ASCCC Sessions
in 07-08.
1
Instructional Programs
Instructional programs provide
the necessary basic skills
training, current and relevant
vocational skills, successful
transfer preparation, and lifelong learning options to meet the
needs of our students and
community.
Continued advocacy in 07-08:
attended State Consultation
Council meetings; continued to
work with Title 5 revisions, started
a noncredit Google group for
information sharing, etc.
9) Develop new / revised
curricula based on community
need researched through
advisory committees, labor
market data and expressed
student interests.
10) Promote the use of
CurricUNET at department,
division, and district levels, so
all new and changed curriculum
is submitted by this system.
9) New curriculum
developed and approved.
9) Provost’s Staff, program
managers, and faculty
9) SCE has submitted 24 new courses for approval; 7
courses were added to the existing CDCP 361
certificates and 6 courses comprised a new CDCP
certificate. The new courses were developed in the
areas of DSPS, HS, Older Adults, ESL, and CTE.
SCE has revised 48 courses, mostly in the area of
CTE; the revisions were necessary to be compliant
with accreditation requirements and demands of the
targeted professional areas. To be compliant with the
new HS credit requirements and as part of the
application to the Chancellor’s Office, the HSDP has
submitted 28 courses for revision.
10) All new curriculum
will be processed through
the CurricUNET system.
10) Dean of Instruction
10) SCE provided regular monthly training sessions
to all faculty wishing to enter new or revised courses
through Curricunet. IN addition, two new fields were
added to the SCE Curricunet – a field for required
entry skills and prerequisite courses and a field to
house course SLOs.
Page 74 of 127
Goal
2
Student Services
The campuses provide the
necessary student services to
ensure learning success.
CCC System Strategic
Plan
A. College Awareness and
Access
Increase awareness of college as
a viable option and enhance
access to higher education for
growing populations.
B. Student Success and
Readiness
Promote college readiness and
provide the programs and
services to enable all students to
achieve their educational and
career goals.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2007-08 Strategies: School of Continuing Education
1) Investigate opportunities for
childcare as a student support
service.
1) A recommendation is
made to Provost’s Cabinet.
1) Matriculation, DSP&S,
and CTE staff.
1) Report in progress. Preliminary
results indicate prohibitive costs.
2) Improve effectiveness of
student follow up activities to
improve retention.
2) Improved follow up
strategies are implemented
and results researched and
reported to SCE Cabinet.
2) Matriculation, Basic
Skills, ESL, and CTE staff.
2) Improved follow up activities
have been implemented and
preliminary research shows an
improvement in retention.
3) Design student learning
environment on SCE campuses.
3) Design student
leadership and curriculum
options.
3) Matriculation, DSP&S,
ESL, Provost’s Staff
3) Enrolled students are expected
to perform a nucleus of a student
government at SCE.
3) Artwork added to multiple floors at the Anaheim
Campus and the Student Center opened.
1) SCE – Cypress opened new
facilities in March. Working on
completion of work as needed.
Will have Grand Opening June 16.
1) Matriculation data reveal increased persistence
rates. High School graduates increased by 16%.
Certificate completers, overall, increased by 28%.
2008-09 Strategies: School of Continuing Education
1) Expand the delivery of
student services in the following
matriculation component areas
to serve more students:
Admissions, Orientation,
Assessment, and Counseling for
targeted enrolled students of
basic skills/high school subjects,
ESL, short-term vocational.
1) Year–end students
services data including
number of students
receiving services and
frequency of services
received, Matriculation MIS
show a growth in the
number of students served.
1) Matriculation Manager
2) Increase student retention and
persistence in the high school
diploma program through follow
up, retention services and
counselor referrals.
2) High School Program
FTES enrollment will
improve and number of
graduates will increase.
2) Matriculation counselors
& staff, “ambassadors”
2) Follow up activities include: SARS call, student
ambassador contacts, a planned early alert system,
and certificate grad check. The increase in students
enrolling in the High School program after initial
assessment has increased by 22%.
3) Ensure that the new Wilshire,
CC CEC and Anaheim Campus
facilities accommodate all the
3) Successful completion of
construction.
3) Deans
3) Being mindful of the institutions need for fiscal
efficiencies, the following accommodations were
made at the Wilshire Center: Renovated the existing
Page 75 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
identified needs of current and
future users, and are completed
within budget.
2
Student Services
2008-09 Strategies: SCE
2008-09 Strategies: SCE
2008-09 Strategies: SCE
The campuses provide the
necessary student services to
ensure learning success.
2008-09 Strategies: SCE
June 2009 Evaluation of Performance
100 and 200 buildings, constructed a new 5,000
square foot administration building replacing five
temporary buildings, centralized the registration and
administrative departments to work in collaboration
to support students, increased staff parking due to the
2008-09 Strategies: SCE
additional administration building, a dedicated space
for intimate workshops or meetings, newly equipped
and expanded computer lab, expanded classroom
space to accommodate additional students,
standardized classrooms prepared for current and
future technology needs, increased the number of on
campus restrooms, and expanded play yard in support
of the parenting classes.
Anaheim Campus facilities improvements and moves
for the 1st, 4th, 5th, 6th, and 10th floor completed within
budget.
The increase in students enrolling in the High School
program after initial assessment has increased by
22%.
4) Investigate opportunities for
childcare as a student support
service.
4) A recommendation is
made to Provost’s Cabinet.
4) Matriculation, DSP&S,
and CTE staff.
4) Cost was prohibitive – the recommendation was
declined. Referrals are made to community resources.
5) Design student learning
environment on SCE campuses
5) Design student
leadership and curriculum
options.
5) Matriculation, DSP&S,
ESL, Provost’s Staff
5) As we continue to adapt to new generations of
learners, Wilshire is committed to providing a
student–centered learning environment which
encourages access to the following learning
resources: Enhanced the ESL Lab to allow for
internet access; Developed DSPS classrooms to meet
licensed needs; Dedicated testing and assessment
classrooms; Equipped and expanded Learning Center
to accommodate and support students; Increased
counseling services to ensure access to appropriate
programs, student services, and assure student
success; Expanded orientation sessions to meet
Page 76 of 127
Goal
2
Student Services
Strategies
2008-09 Strategies: SCE
Indicators/Measures/
Targets (2007-2008
and Beyond)
2008-09 Strategies: SCE
Responsible Parties
2008-09 Strategies: SCE
June 2008 Evaluation of
Performance
2008-09 Strategies: SCE
The campuses provide the
necessary student services to
ensure learning success.
June 2009 Evaluation of Performance
student needs; Informal social learning spaces (i.e.
courtyard, patio seating, benches inside buildings);
Flexible student space configurations that support
efficient learning; and Varied resources (i.e.
matriculation services, workshops, etc.) to help
2008-09 Strategies: SCE
students meet educational goals and further support
lifelong learning.
With the new NC accountability standards, the need
for regular and accurate student assessment has been
identified. Using the Aztec software, the SCE Basic
Skills Program has designed the assessment tool
which will not only diagnose student deficient areas
in basic skills but also prescribe appropriate
instructional modules. To give students access to this
and other instructional programs, 18 additional
computers have been purchased for the Cypress
Learning Center. SCE’s DSPS and ESL Programs
held outreach activities at the first Diversity Fair
hosted by the Cypress College. SCE’s HS Program
was represented at the Cypress College Senior Day.
Other ideas: TABE and CASAS validation, ESL and
HS orientation DVD’s, and/or ACCT tours of
Cypress and Fullerton Colleges.
3
Mutual Understanding
A mutual understanding of and
appreciation for each other’s
value and contribution exists
among Cypress College,
Fullerton College, the School of
Continuing Education, and the
District.
Focus Area II: Intra-District and Community Collaboration
2007-08 Strategies: School of Continuing Education
1) Expand intra-district
partnerships
1) Support district wide
health/safety/disaster
preparedness training.
1) TDI staff
1) SCE funded district staff training in emergency
preparedness and cosponsored
with support training at all three campuses in health
and safety topics.
2) Participate in Fullerton
College and Cypress
College activities
2) SCE PIO, department
managers, and faculty
2) Cypress and Fullerton Colleges retention
recruitment Staff have visited SCE High school and
ESL Classes.
Page 77 of 127
Goal
Strategies
3) Build SCE student
transition program to
Cypress and Fullerton
Colleges.
CCC System Strategic
Plan
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
4
Community Relations
NOCCCD is a vital and integral
part of the community.
CCC System Strategic
Plan
C. Partnerships for Economic
and Workforce Development
Strengthen the Colleges’
capacity to respond to current
and emerging labor market
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
3) Matriculation, ESL,
Basic Skills, Faculty, and
staff
June 2009 Evaluation of Performance
3) ESL Transition Curriculum has been
Developed and approved. ACE high school diploma
Transition students are Enrolled and expected to
Complete diploma with College credit earned.
2008-09 Strategies: School of Continuing Education
1) Create clear career and
educational pathways, and
provide the student support
services necessary to assist
students in achieving their goals.
1) Produce information that
students will use to guide
the development of their
academic and career goals.
1) CTE manager and PIO
1) Ongoing
2) Identify and take advantage
of opportunities to work
together with other entities in
the District in order to help
students reach their goal;
provide effective staff
development and student
services.
2) Articulation
arrangements are completed
and students enrolled in
them and successes among
the three campuses are
communicated.
2) Faculty leadership, Deans
and Program Managers
2) Articulation agreements have been crafted with
credit ESL departments at Cypress and Fullerton. In
addition, SCE CTE has finalized an agreement with
the Cypress Health Information Technology Program.
The Medical Device program has an agreement with
UCI Extended Education.
3) Develop strategies for
promoting intra district
communication of all kinds.
3) Specific Intra District
communication strategies
are developed and presented
to shared governance
groups.
3) Academic Senate
3) Ongoing
2007-08 Strategies: School of Continuing Education
1) In order to gain community
support and understanding of
our mission and increase
enrollment participate in
community outreach events
1) A schedule of
community outreach events
is developed and
implemented
1) PIO and Community
Outreach team
1) Schedule developed and several
new events added to schedule.
Noticeable increase in off campus
ESL enrollment realized as a
result.
2) Increase workforce
development activities in order
to improve enrollment in CTE
programs.
2) Additional workforce
development strategies
implemented
2) TDI staff ,CTE Program
Manager and Anaheim
Campus Dean
2) TDI designed and implemented
new marketing campaign,
expanded their training initiatives,
initial planning for new CTE
programs begun for fall 08
implementation.
Page 78 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
needs and to prepare students to
compete in a global economy.
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
2008-09 Strategies: School of Continuing Education
1) In order to gain community
support and understanding of
our mission and increase
enrollment participate in
community outreach events
1) A schedule of
community outreach events
is developed and
implemented
1) PIO and Community
Outreach team
4
Community Relations
NOCCCD is a vital and integral
part of the community.
1) Schedule developed and several
new events added to schedule.
Noticeable increase in off campus
ESL enrollment realized as a
result.
1) Marketing funds were allocated in FY 08-09 to
support, primarily, Basic Skills programs and the
Kids’ College & Teen Program.
Funds were invested in items to support a continued,
positive community-based outreach program. Such
items include: a new table-top, professional display
for community events and conferences, a new 10X10
EZ-Up tent with SCE colors, logo and brand,
promotional items with SCE logo, brand and new
website address, promotional banners
A calendar of community outreach events was
compiled and promoted among SCE programs. SCE
representatives collaborate on each event to promote
all SCE programs as well as the credit colleges.
Successful outreach activities were continued in FY
08-09, including: Fiestas Patrias community event,
Orange County Youth Expo, FC and CC
Kindercaminata, CC High School Senior Day,
CalWorks Resource Fairs, City-sponsored and
community-based resource fairs, Retirement, senior
and health fairs, Job fairs
2) Increase workforce
development activities in order
to improve enrollment in CTE
programs.
2) Additional workforce
development strategies
implemented
2) TDI staff ,CTE Program
Manager and Anaheim
Campus Dean
Page 79 of 127
2) Workforce Development: A new certificate
program to prepare students for entry-level positions
as a quality assurance specialist in the medical device
industry was implemented in winter 2009. Courses
piloted this winter and spring, respectively, are
Construction Math and Medical Assisting: Back
Office Procedures I made possible through Perkins
IV funding. Medical Assisting: Back Office
Procedures II will be offered in summer 2009 as part
of the medical assisting grant-funded project to add a
back office component to our medical assisting
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
certificate program. The curriculum for these three
courses is being submitted for State approval. A new
ECE course on Children with Special Needs was
developed and submitted for State approval.
5
Leadership and Decision
Making
Effective leadership and
decision-making are based on an
inclusive process that uses data,
standards, law, policies, and
procedures.
2007-08 Strategies: School of Continuing Education
1) In order to develop data as
basis for decision making,
design and implement new SCE
Research Office
1) Research data is used as
basis for decision making
1) New SCE Research Office is
opened, research reports are used
for enrollment management, HR
decision making, etc. Research
Office published website and
newsletter to disseminate research
reports.
CCC System Strategic
Plan
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
2008-09 Strategies: School of Continuing Education
1) Complete NOCCCD Business
Survey.
1) Completed survey
indicating business
community needs is
reviewed with appropriate
SCE, CC, FC staff and a
plan is developed to contact
survey respondents.
1) TDI Staff.
1) Survey completed. Comprehensive brochure
highlights services offered by TDI produced for
distribution to business and community.
2) Identify student outcomes and
successes through a research
plan to include the evaluation of
efficacy of instructional and
matriculation services provided,
report student outcomes &
success rates.
2) Research position is
funded and research
methods are implemented to
report various methods of
student success.
2) Matriculation team,
Records, IT and TDI Staff
2) The Research Analyst is in place and is working
with staff to improve reporting with ARCC, CDCP,
BSI, and MIS.
3) Ensure appropriate
implementation of the Family
3) A&R and records staff
will have and use updated
3) Registrar
3) Regular FERPA training and review is done with
A&R staff at the annual summer term registration
Page 80 of 127
Goal
5
Leadership and Decision
Making
Effective leadership and
decision-making are based on an
inclusive process that uses data,
standards, law, policies, and
procedures.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Educational Rights and Privacy
Act in SCE.
FERPA documentation.
2008-09 Strategies: SCE
2008-09 Strategies: SCE
Responsible Parties
2008-09 Strategies: SCE
June 2008 Evaluation of
Performance
2008-09 Strategies: SCE
June 2009 Evaluation of Performance
meeting. A district FERPA publication will be
distributed in May 2009 for use at all three
institutions. In collaboration with the credit
Registrars, a formalized on-line training will be
2008-09 Strategies: SCE
implemented in September 2009 which will allow for
tracking of staff participation and successful
completion.
4) Develop a more diverse
faculty and staff by improving
the recruitment staff within the
guidelines of the State minimum
qualifications, so that the pool of
available staff who have
knowledge and an understanding
of the diverse learning styles and
cultures the SCE student
population is increased.
4) Increased numbers of
qualified staff are available
for teaching and support
assignments.
4) SCE Management Team
4) Adjunct faculty have been hired in all areas. One
new permanent manager has been hired as well as
two new classified employees.
5) Insure SCE organizational
structure is in line with changing
technology and regulatory
requirements through a
continual evaluation and
recommend modifications to the
office staff structures to bring
them in line.
5) Staff duties, job
descriptions, and needed
functions will all be
aligned.
5) Provost’s Staff
5) A variety of interim positions and vacancies exist
to be evaluated as the state budget situation resolves.
6) As an outcome of MIS
training, evaluate MIS data
trainings and review
submissions for accuracy and
completeness.
6) MIS submissions will be
free of errors and will
include all allowable SCE
data.
6) Christine Terry
6) MIS data is reviewed and edited on an on-going
basis throughout the term by using ARGOS reports
created by District IS department. Collaboration with
the Cypress SCE Curriculum office and the SCE
researcher ensure enhanced funded courses are
accurately coded and maintained.
MIS submissions continue to be evaluated as new
data elements are introduced.
Page 81 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
7) Provide inclusion of
noncredit/SCE processes and
issues into District Policies and
Procedures being developed and
2008-09 Strategies: SCE
7) Policy and procedure
revisions are proposed to
SCE and District cabinet as
appropriate.
2008-09 Strategies: SCE
7) SCE Academic Senate
and Management Team.
8) Research data is used as
basis for decision making
8) Dean, Instruction &
Student Services, Wilshire
Center and Researcher
2008-09 Strategies: SCE
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
7) SCE continues an active role in DPC, Chancellor’s
Cabinet and related subcommittees.
2008-09 Strategies: SCE
2008-09 Strategies: SCE
revised.
8) In order to develop data as
basis for decision making,
design and implement new SCE
Research
6
Revenue Generating
Opportunities
District revenue-generating
opportunities are maximized.
CCC System Strategic
Plan
E. Resource Development
Provide enhanced resources and
allocation methods to ensure
high quality education for all.
8) The Research Analyst has been hired and reports
to the Dean at Wilshire.
Focus Area III: Effective and Efficient Use of Resources
2007-08 Strategies: School of Continuing Education
1) Based on previously
conducted research showing a
need to gain resources to support
student success, SCE will
develop a non profit foundation.
1) The foundation with
501C3 status is developed
and fundraising plan is
designed.
1) Provost, Provost’s Staff,
and PIO
2) SCE will make sure that
budget is available to adequately
support program needs.
2) Auditing expense to need
ratio and establishing a
baseline budget for each
program to meet its needs
that is reviewed for
alignment with its strategic
goals.
2) SCE Budget Officer
3) SCE will perform standard
quarterly budget reviews.
3) Ensure spending plans
implemented no surplus and
no deficits
3) SCE Budget Officer
4) Provide evidence to
NOCCCD of existing need for
an increase in our extended day
budget
4) SCE Budget Officer &
Dean of Anaheim Campus
Page 82 of 127
1) The District Foundation has
adopted SCE Foundation purposes
and CASE statement through
amended Bylaws preliminary
fundraising plan has been designed
Goal
6
Revenue Generating
Opportunities
District revenue-generating
opportunities are maximized.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2008-09 Strategies: School of Continuing Education
1) Increase Program Revenue in
order to leverage grants to
expand TDI services to the
employer and educational
community.
1) Increase Program
Revenue in order to
leverage grants to expand
TDI services to the
employer and educational
community.
1) TDI Staff
1) TDI achieved program revenue growth and
received an award from the State Chancellor’s Office,
Division of Economic Development.
SCE elected to become part of the District
Foundation and has established a Student Success
Fund for scholarships there.
2) Grow FTES enrollment by
2% through improved
enrollment management
2) Grow FTES enrollment
by 2% through improved
enrollment management
2) Entire SCE Team led by
Greg Schulz
2) FTES grew by 4% in 2007/2008.
3) Help identify and share
successful retention practices
from faculty, with several
contributions from both FT and
PT faculty in each SCE dept or
area (in areas with no FT
faculty, managers will be asked
to collect ideas from adjunct
faculty).
3) Help identify and share
successful retention
practices from faculty, with
several contributions from
both FT and PT faculty in
each SCE dept or area (in
areas with no FT faculty,
managers will be asked to
collect ideas from adjunct
faculty).
3) Academic Senate
3) Senate committee has work in progress and will
carry over to 09/10.
4) Work with State Academic
Senate to support a change in
noncredit attendance counting
and parity in funding for ALL
noncredit areas.
4) Work with State
Academic Senate to support
a change in noncredit
attendance counting and
parity in funding for ALL
noncredit areas.
4) Academic Senate
4) The ASCCC Noncredit Committee has written a
new paper on these noncredit issues and was
approved by the ASCCC in April 09 and will be
published soon. The 15 recommendations of the
paper are now the official position of the State Senate
and address these issues and others. Work on these
recommendations is on-going.
5) SCE will make sure that
budget is available to adequately
support program needs.
5) SCE will make sure that
budget is available to
adequately support program
needs.
5) SCE Budget Officer
5) Every requisition is reviewed by the Manager of
Administrative Services to confirm program needs
are expensed to appropriate funding sources.
Budget committee changed SCE’s allocation model
for one-time funding resources to better support those
Page 83 of 127
Goal
Strategies
2008-09 Strategies: SCE
Indicators/Measures/
Targets (2007-2008
and Beyond)
2008-09 Strategies: SCE
Responsible Parties
2008-09 Strategies: SCE
June 2008 Evaluation of
Performance
2008-09 Strategies: SCE
June 2009 Evaluation of Performance
programs with the greatest need.
Training was conducted at various committee
meetings to staff, management and faculty to increase
awareness and understanding regarding SCE’s budget
2008-09 Strategies: SCE
process an dhow it fits into the overall NOCCCD
annual budget process.
6) SCE will perform standard
quarterly budget reviews.
6) SCE will perform
standard quarterly budget
reviews.
6) SCE Budget Officer
6) Budgets are analyzed quarterly to confirm that
each budget is on-track to the current spending plan.
Manager of Administrative Services meets with
managers approximately every quarter to review
budgets and program needs. Manager of
Administrative Services analyzes all possible funding
sources for program collaboration when appropriate
to share resources and maximize purchasing power.
7) Provide evidence to
NOCCCD of existing need for
an increase in our extended day
budget.
7) Provide evidence to
NOCCCD of existing need
for an increase in our
extended day budget.
7) SCE Budget Officer &
Dean of Anaheim Campus
7) The Manager of Administrative Services and the
Dan of Instruction and Student Services have actively
participated in the DPC Budget Subcommittee
projects for the past 1-+2 years where the district’s
funding allocation model, need for changes based on
program costs, as well as a formal review of budget
reduction items have been discussed. They have
shared the need for additional extended day funds for
SCE as well as different approaches for consideration
based on FTES, extended day allocation and overall
efficiency levels of each entity.
The Manager of Administrative Services reviews the
Extended Day budget to insure that all expenses
needed to keep SCE on t4radk to meet the current
FTES goals are covered and will identify additional
funding sources to support any uncovered costs.
The Dean of Instruction and Student Services for the
Anaheim Campus reviews all current course offerings
with the program managers each term, together they
Page 84 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
determine the standards needed for a class to run or
be cancelled through analysis of daily attendance
averages and FTES generation to insure that student
access continues at current or increased levels.
Since SCE’s funding is based on daily attendance
rather than through census, SCE strives to maintain
an average daily attendance as close to the equivalent
of our funding model as possible so that expenses can
be met through strictly the allocated extended day
budget without the need for additional resources to
help absorb the costs. We are continually reaching
set benchmarks to meet this goal .
7
Facilities and Technology
Through effective planning and
using resources efficiently, the
District/campuses, provide
facilities, equipment,
technology, and infrastructure to
adequately support instructional
programs and services.
CCC System Strategic
Plan
2007-08 Strategies: School of Continuing Education
1) Streamline existing and
develop new computer
applications leading to staff
efficiencies.
1) Academic computing
staff and SCE tech team.
1) iTendance, degree audit, and I
grade applications implemented
providing more accurate
attendance projections, student
follow up and retention and more
timely grade reports.
2008-09 Strategies: School of Continuing Education
1) Explore improved software
utilization strategies to expand
offerings at alternative facilities
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
E. Resource Development
Provide enhanced resources and
allocation methods to ensure
high quality education for all.
1) Increased support, staff
efficiencies, and expanded
services.
2) Evaluate and implement
improved use of administrative
technology for improvements
such as:
1) Determine feasibility of
concurrent licensing and/or
application server
technologies to improve
ability to offer courses at
more locations.
1) Academic Computing
2) PSRs will be archived.
 Roster/time card
will be
implemented.
2) Registrar
1) SCE is transitioning multiple
software applications from local
installations to network and
Internet accessible models.
SCE is using Moodle as a Learning
Management System so that
students may access course
resources at locations other than
SCE campus classrooms.
Page 85 of 127
2) Scanning of PSR cards and most
high school diploma records is
complete. The high school grade
report is automated as is most of
1) SCE is transitioning multiple software
applications from local installations to network and
Internet accessible models.
SCE is using Moodle as a Learning Management
System so that students may access course resources
at locations other than SCE campus classrooms.
2) Scanning of PSR cards and most high school
diploma records is complete. The high school grade
report is automated as is most of the
program/certificate award system. A plan to identify
Goal
7
Facilities and Technology
Through effective planning and
using resources efficiently, the
District/campuses, provide
facilities, equipment,
technology, and infrastructure to
adequately support instructional
programs and services.
Strategies
 Process for archiving
student records and
automation of High School
and diploma processes.
2008-09 Strategies: SCE
 Time card application and
lab attendance tracking
modifications.
 Refining Web Star
 Automate the high school
grade report process.
 Implementation of the
online PSR registration
process.
 Refine the preparation of
the 320 report, using Argos
to benchmark data
throughout the year.
 Program award/certificate
automated audited service
3) Develop an improved system
for monitoring and
communication with OAP offcampus administrators, site
personnel, and faculty to resolve
issues and conflicts, exchange
information, insure student
success and coordinate
instructor and facility schedules.
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties

WebStar usage
will increase as
helpline calls
decrease.
2008-09 Strategies: SCE


2008-09 Strategies: SCE
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
the program/certificate award
system. A plan to identify
“accidental completers” is being
discussed.
2008-09 Strategies: SCE
“accidental completers” is being discussed.
3) The use of the iTendance
system generates a more accurate
and timely report to access
attendance issues. The Bulletin
Board column in the OAP
Newsletter allows the instructors
and activity directors to have the
same information at the same time.
The Orientation Review column
gives the OAP office the
opportunity to give the instructors
and activity directors updated
information and refresh them on
program procedures. The Instructor
and Activity Director Orientation
Manuals are updated as needed.
These orientations allow the OAP
office to have one-on-one contact
3) The use of the iTendance system generates a more
accurate and timely report to access attendance
issues. The Bulletin Board column in the OAP
Newsletter allows the instructors and activity
directors to have the same information at the same
time. The Orientation Review column gives the OAP
office the opportunity to give the instructors and
activity directors updated information and refresh
them on program procedures. The Instructor and
Activity Director Orientation Manuals are updated as
needed. These orientations allow the OAP office to
have one-on-one contact to train new ADs. The
instructors are one of the links the OAP office
depends on to supply facilities with materials and
keep the office informed of changes at the offcampus locations. About 10% of the facilities take
advantage of the online registration. During the
Activity Director orientation they are given the
2008-09 Strategies: SCE
High school grades
will be reported an
entered
electronically.
Students will be
able to see
classes/credits
needed to
complete their
program.
3) Regular meetings and
procedures will be
established.
3) OAP Manager
Page 86 of 127
Goal
7
Facilities and Technology
Strategies
2008-09 Strategies: SCE
Indicators/Measures/
Targets (2007-2008
and Beyond)
2008-09 Strategies: SCE
Responsible Parties
2008-09 Strategies: SCE
Through effective planning and
using resources efficiently, the
District/campuses, provide
facilities, equipment,
technology, and infrastructure to
adequately support instructional
programs and services.
4) Ensure that the Older Adults
Program moves to a satisfactory
new location in a timely manner.
4) The OAP will be
comfortably installed in
new quarters.
4) OAP Manager
5) Streamline existing and
develop new computer
applications leading to staff
efficiencies.
5) increased support, staff
efficiencies, and expanded
services.
5) academic computing staff
and SCE tech team
Page 87 of 127
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
to train new ADs. The instructors
are one of the links the OAP office
depends on to supply facilities with
materials and keep the office
2008-09 Strategies: SCE
information to utilize the system. The emails are in
response to need to use the iTendance System. The
ListServ allows the OAP to broadcast a general
emails to all instructors; the OAP instructors do not
2008-09 Strategies: SCE
informed of changes at the offcampus locations. About 10% of
the facilities take advantage of the
online registration. During the
Activity Director orientation they
are given the information to utilize
the system. The emails are in
response to need to use the
iTendance System. The ListServ
allows the OAP to broadcast a
general emails to all instructors;
the OAP instructors do not work
on campus and frequently do not
come to the OAP office for long
periods of time.
work on campus and frequently do not come to the
OAP office for long periods of time.
5) SCE continues to develop in house applications to
replace labor intensive and paper driven processes
with secure Internet based applications; iTendance
being the cornerstone and fulcrum of these
developments. The following developments have
been implemented: Refine WebStar: SCE has active
membership in the Luminus Steering committee,
which shapes the updates and upgrade path of this
application. SCE is moving to transition their
applications to reside behind the district portal.
Automate High School Grade Report: The conversion
of process to the Electronic Class Record has been
implemented. Refinement and review procedures are
in place for future enhancements. Implementation of
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
online PSR registration process: CCCApply now
exists for the majority of SCE programs. Refine the
preparation of the 320 report, using ARGOS to
Benchmark Data throughout the year: SCE has
developed new ARGOS reports to assist in the
preparation of reports for the 320 report. Further
refinement practices and enhancement procedures are
scheduled for implementation on a quarterly basis.
Program award/certificate automated audited service:
An application was developed by an independent
contractor. The certificate evaluation application is
used by Matriculation staff to review student status
ECE, Pharmacy Tech and Administrative Assistant
programs. Further evaluation of the application is
needed before it is used for all certificate programs
and program awards.
7
Facilities and Technology
Through effective planning and
using resources efficiently, the
District/campuses, provide
facilities, equipment,
technology, and infrastructure to
adequately support instructional
programs and services.
8
Marketing/
Communications
Marketing/communications
efforts are evaluated and refined
on an ongoing basis to enhance
effectiveness of outreach in
enrollment management,
business, and industry
partnerships, grant writing, and
fund raising.
CCC System Strategic
Plan
A. College Awareness and
Access
Increase awareness of college as
a viable option and enhance
access to higher education for
growing populations.
June 2009 Evaluation of Performance
2007-08 Strategies: School of Continuing Education
1) Implement new SCE brand
image and create additional
standardized marketing pieces to
increase student awareness,
enrollment, and persistence.
1) Additional marketing
pieces are developed for at
least 2 programs and the
new SCE brand, “Change.
Cultivated.” Is included in
all SCE class schedules and
marketing campaigns
during the 07/08 fiscal year.
2) Provide high quality customer
service in order to increase
student enrollment.
2) A customer service
program is designed and
implemented
1) Public Information
Officer
1) New marketing pieces were
created for the Older Adults
Program, Medical Device
Program, and TDI. Each piece
includes the new SCE brand and
included the involvement of the
PIO. The SCE brand has been
incorporated to all class schedules
and to this year’s external
marketing campaign, including bus
advertisements.
2) The customer service
workgroup was created and
expanded to include Matriculation
staff, faculty, and students. A
customer service campaign was
designed by the workgroup, but
has not yet been funded.
Page 88 of 127
Goal
C. Partnerships for Economic
and Workforce Development
Strengthen the Colleges’
capacity to respond to current
and emerging labor market
needs and to prepare students to
compete in a global economy.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2008-09 Strategies: School of Continuing Education
1) Continue to improve the
integrity & cost effectiveness of
class schedule.
1) Cost savings and/or
supportive revenue of at
least $25,000 are identified.
1) PIO & Manager of
Administrative Services.
8
Marketing/
Communications
1) For FY 07-08 class schedule expenses were offset
by TDI and basic skills appropriately for their
sections. Through the new vendor (est. in 2009), we
were able to identify potential cost savings to the
printing expenses, while still maintaining a full, color
schedule that is representative of all of SCE.
Research efforts conducted in FY 08-09 resulted in
cost-savings to our class schedule printing and
mailing expenses while allowing us to maintain a
thorough, high-quality, full-color schedule that is
representative of all of SCE. Through analysis of zip
codes, SCE was able to reduce the number of
schedules printed and distributed to zip codes with
low return on investment. With some slight
modifications to the class schedule cover and mailing
distribution in Spring 09, SCE projects a cost savings
equal to $17,000.
Marketing/communications
efforts are evaluated and refined
on an ongoing basis to enhance
effectiveness of outreach in
enrollment management,
business, and industry
partnerships, grant writing, and
fund raising.
SCE anticipates continued class schedule cost savings
over FY 09-10 with further modifications, including
reduction to overall schedule page count, further
research on other types of effective direct-mail
marketing publications, and enhance our support for
an environmentally-friendly publication by including
a “SCE is Going Green” theme. SCE plans to initiate
a process to monitor the overall effectiveness of the
class schedule through the registration process and
determine the best system to track and summarize
this data.
2) Implement new SCE brand
image and create additional
standardized marketing pieces to
increase student awareness,
2) Additional marketing
pieces are developed for at
least 2 programs and the
new SCE brand, “Change.
2) Public Information
Officer
Page 89 of 127
2) The NOCCCD Community Awareness Program
was launched in FY 07-08. The CAP included brand
statements for the colleges, District and SCE. SCE’s
brand, Change. Cultivated., was incorporated into a
Goal
Strategies
enrollment, and persistence.
8
Marketing/
Communications
2008-09 Strategies: SCE
Indicators/Measures/
Targets (2007-2008
and Beyond)
Cultivated.” Is included in
all SCE class schedules and
marketing campaigns
during the 07/08 fiscal year.
2008-09 Strategies: SCE
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
new logo and infused into all aspects of marketing,
both internally and externally.
2008-09 Strategies: SCE
2008-09 Strategies: SCE
District-wide Communication Guide was produced
2008-09 Strategies: SCE
and disseminated to SCE managers, faculty and staff,
and included the new brand statements, new logos, as
well as how and when to use the brands/logos.
Training on the Communication Guide was held in
October 2008 for all SCE managers.
Marketing/communications
efforts are evaluated and refined
on an ongoing basis to enhance
effectiveness of outreach in
enrollment management,
business, and industry
partnerships, grant writing, and
fund raising.
New program brochures were created for the High
School Diploma Program, the Learning Centers, and
the Parenting Program in the SCE standardized
format which also incorporated the new SCE logo
and brand statement. New SCE posters and general
SCE brochure are in development and set to be
finalized in FY 09-10.
Invested in new advertising ventures to increase
awareness and access to SCE programs: ESL
Contacto weekly newspaper, ESL and High School
Diploma: KWIZ La Rockola Spanish radio
advertising, ESL and High School Diploma: OCTA
bus ads, Kids’ College & Teen Program: KidsGuide
publication and website, Kids’ College & Teen
Program: School News Roll Call
Developed YOU COUNT awareness campaign to
educate students, staff and faculty about SCE’s
funding model as well as the importance of student
persistence.
3) Provide high quality customer
service in order to increase
student enrollment.
3) A customer service
program is designed and
implemented
3) The customer service workgroup continues to
provide three trainings per year that further enforce
the importance in providing excellent customer
service. The workgroup developed and implemented
an on-line reference manual which included
participation from each department to facilitate
Page 90 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
timely and consistent communication related to
department offerings and institution policies and
procedures.
Focus Area I: Innovation and Relevancy for All Learners
1
Instructional Programs
Instructional programs provide
the necessary basic skills
training, current and relevant
vocational skills, successful
transfer preparation, and lifelong learning options to meet the
needs of our students and
community.
2007-08 Strategies: Chancellor’s Office
1) Continue emphasis on
District-wide staff development
1) Number of new staff
development opportunities.
Chancellor; District Staff
Development Committee
1) The following District-wide
Staff Development activities were
sponsored during the 2007-08
fiscal year:
*Opening Day Program for new
full-time faculty “Taking Care of
Yourself and Planning for a
Successful Year”
CCC System Strategic
Plan
B. Student Success and
Readiness
Promote college readiness and
provide the programs and
services to enable all students to
achieve their educational and
career goals.
*Management and Classified staff
programs “Taking Care of Number
One – Choices, Changes and
Challenges”
C. Partnerships for Economic
and Workforce Development
Strengthen the Colleges’
capacity to respond to current
and emerging labor market
needs and to prepare students to
compete in a global economy.
*ACCCA Admin 101 sponsorships
*Diversity presentations by Dr.
Naulana Karenga and Jesse Bilauer
*Hire Me Workshops
*UMOJA III Conference
sponsorship
*NCSPOD 2007 Conference
*CCLC Conference
*DMA Joint Functions “Crucial
Confrontations”
Page 91 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
*4C/SD Spring Conference
1
Instructional Programs
2007-08 Strategies:
Chancellor’s Office
2007-08 Strategies:
Chancellor’s Office
2007-08 Strategies:
Chancellor’s Office
*Classified Leadership Conference
2007-08 Strategies: Chancellor’s
Office
2007-08 Strategies: Chancellor’s Office
*First Aid/CPR and AED Training
Instructional programs provide
the necessary basic skills
training, current and relevant
vocational skills, successful
transfer preparation, and lifelong learning options to meet the
needs of our students and
community.
*AB1825 Compliance Training for
Managers and Coordinators
*Unlawful Discrimination and
Sexual Harassment training for
faculty and staff.
*Employee Assistance Program
Briefings for Managers
*Employee Assistance Program
Orientations for staff
*New Employee Orientation
Program.
2008-09 Strategies: Chancellor’s Office
1) Continue emphasis on
District-wide staff development
1) Number of new staff
development opportunities.
1) Chancellor; District Staff
Development Committee
1) The following District-wide Staff Development
activities were sponsored during the 2008-09 fiscal
year:
* District-wide Events Calendar and Registration
software
* District Management Association Workshop: "High
Achiever's Guide to Happiness", with Vance Caesar,
Ph.D.
*District Office Staff development Committee
Workshops: "Creating a Healthy Work Environment"
Page 92 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
and "Dealing With Change", presented by Jean Steel.
*New District-wide Employee Orientation Program
1
Instructional Programs
2008-09 Strategies:
Chancellor’s Office
2008-09 Strategies:
Chancellor’s Office
2008-09 Strategies:
Chancellor’s Office
2008-09 Strategies: Chancellor’s
Office
2008-09 Strategies: Chancellor’s Office
*Classified Employee Leadership Conference
Instructional programs provide
the necessary basic skills
training, current and relevant
vocational skills, successful
transfer preparation, and lifelong learning options to meet the
needs of our students and
community.
*First Aid/CPR training (new and renewals)
*AB 1825 Sexual Harassment Prevention Training for
Managers and Supervisors
*Diversity/Hiring Committee Training Sessions
*Emergency Response, SEMS/NIMS Training
*Fire Extinguisher Compliance Training
2
Student Services
The campuses provide the
necessary student services to
ensure learning success.
CCC System Strategic
Plan
A. College Awareness and
Access
Increase awareness of college as
a viable option and enhance
access to higher education for
growing populations.
B. Student Success and
Readiness
Promote college readiness and
provide the programs and
2007-08 Strategies: Chancellor’s Office
1) Continue program review of
student support areas and central
services.
1) Progress on student
support and central services
program review.
1) Chancellor; Chancellor’s
Staff
2) Coordinate a Board
information meeting regarding
student outreach and retention
efforts.
2) Scheduling of
information meeting.
2) Chancellor; Chancellor’s
Staff
3) Coordinate a Board
information meeting regarding
effectiveness of the District web
site.
3) Scheduling of
information meeting.
3) Chancellor; Chancellor’s
Staff
3) “My Gateway” presentation at
10/9/07 Board meeting.
4) Coordinate a Board
information meeting regarding
campus progress on student
learning outcomes.
4) Scheduling of
information meeting.
4) Chancellor; Chancellor’s
Staff
4) Information included in agenda
item at 5/13/08 Board meeting.
Page 93 of 127
1) In progress.
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
services to enable all students to
achieve their educational and
career goals.
2
Student Services
The campuses provide the
necessary student services to
ensure learning success.
3
Mutual Understanding
A mutual understanding of and
appreciation for each other’s
value and contribution exists
among Cypress College,
Fullerton College, the School of
Continuing Education, and the
District.
2008-09 Strategies: Chancellor’s Office
1) Continue program review of
student support areas and central
services.
1) Progress on student
support and central services
program review.
1) Chancellor; Chancellor’s
Staff
2) Coordinate a Board
information meeting regarding
student outreach and retention
efforts.
2) Scheduling of
information meeting.
2) Chancellor; Chancellor’s
Staff
3) Coordinate a Board
information meeting regarding
campus progress on student
learning outcomes.
3) Scheduling of
information meeting.
3) Chancellor; Chancellor’s
Staff
Focus Area II: Intra-District and Community Collaboration
2007-08 Strategies: Chancellor’s Office
2008-09 Strategies: Chancellor’s Office
CCC System Strategic
Plan
D. System Effectiveness
Improve system effectiveness
Page 94 of 127
1) Cypress College student support services
presentation scheduled for 4/14/09 Board meeting.
3) Scheduled for 5/12/09 Board meeting.
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
through communication and
coordination, regulatory reform,
and performance measurement.
4
Community Relations
2007-08 Strategies: Chancellor’s Office
NOCCCD is a vital and integral
part of the community.
CCC System Strategic
Plan
C. Partnerships for Economic
and Workforce Development
Strengthen the Colleges’
capacity to respond to current
and emerging labor market
needs and to prepare students to
compete in a global economy.
2008-09 Strategies: Chancellor’s Office
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
5
Leadership and Decision
Making
Effective leadership and
decision-making are based on an
inclusive process that uses data,
standards, law, policies, and
procedures.
2007-08 Strategies: Chancellor’s Office
2008-09 Strategies: Chancellor’s Office
CCC System Strategic
Plan
D. System Effectiveness
Improve system effectiveness
Page 95 of 127
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
through communication and
coordination, regulatory reform,
and performance measurement.
6
Revenue Generating
Opportunities
District revenue-generating
opportunities are maximized.
CCC System Strategic
Plan
E. Resource Development
Provide enhanced resources and
allocation methods to ensure
high quality education for all.
Focus Area III: Effective and Efficient Use of Resources
2007-08 Strategies: Chancellor’s Office
1) Update the Educational and
Facilities Master Plan.
1) Updated plan.
1) Chancellor; Chancellor’s
Staff
1) In progress.
2) Continue review of the role of
the foundations both at the
campus and District level.
2) Completed review and/or
modifications to existing
structure.
2) Chancellor; District
Foundation Board; Campus
Presidents.
2) In progress.
3) Accelerate the negotiation
process.
3) Compliance with a more
compressed time frame.
3) Chancellor; Negotiation
Teams.
3) Negotiations completed with
United Faculty for 2007-08 on
4/22/08; negotiations in progress
with CSEA and Adjunct Faculty.
2008-09 Strategies: Chancellor’s Office
1) Update the Educational and
Facilities Master Plan.
1) Updated plan.
1) Chancellor; Chancellor’s
Staff
1) Started the revision of the District’s Educational
Master Plan with the establishment of a District
Planning Council Educational Master Plan
Subcommittee to begin an educational master
planning process for the District. With the
establishment of a District Planning Council
Educational Master Plan Subcommittee, the Facilities
Master Plan will be based on the finalized
Educational Master Plan.
2) Continue review of the role of
the foundations both at the
campus and District level.
2) Completed review and/or
modifications to existing
structure.
2) Chancellor; District
Foundation Board; Campus
Presidents.
2) Focused new direction for the District Foundation,
including name change and hiring of a fundraising
consultant.
3) Accelerate the negotiation
process.
3) Compliance with a more
compressed time frame.
3) Chancellor; Negotiation
Teams.
3) In progress.
Page 96 of 127
Goal
7
Facilities and Technology
Through effective planning and
using resources efficiently, the
District/campuses, provide
facilities, equipment,
technology, and infrastructure to
adequately support instructional
programs and services.
CCC System Strategic
Plan
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
E. Resource Development
Provide enhanced resources and
allocation methods to ensure
high quality education for all.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2007-08 Strategies: Chancellor’s Office
1) Coordinate a Board
information meeting regarding
retiree benefits.
1) Scheduling of
information meeting.
1) Chancellor; Chancellor’s
Staff.
1) Meeting was held and
information distributed.
2) Continue seeking resolution
to unfunded liability caused by
retiree benefits.
2) Identification of
alternative plans or funding
methods.
2) Chancellor; Chancellor’s
Staff; Bargaining Units.
2) Subcommittee was established
and continues to meet to develop a
recommendation
3) Continue oversight of the
Bond Program.
3) Annual satisfactory
status of projects.
3) Chancellor; Chancellor’s
Staff
3) Citizens’ Oversight Committee
holds Quarterly meetings and
update published and distributed.
2008-09 Strategies: Chancellor’s Office
1) Coordinate a Board
information meeting regarding
retiree benefits.
1) Scheduling of
information meeting.
1) Chancellor; Chancellor’s
Staff.
1) Board reports will be provided as information
becomes available.
2) Continue seeking resolution
to unfunded liability caused by
retiree benefits.
2) Identification of
alternative plans or funding
methods.
2) Chancellor; Chancellor’s
Staff; Bargaining Units.
2) Ongoing discussions with Retiree Benefits
Unfunded Liability Committee and updated the
actuarial study. In addition, discussed with the
committee the need for legislative action to change
PERS requirements. Concurrently waiting for
representatives from United Faculty and CSEA to
provide names of individuals that would help lead the
legislative process.
3) Continue oversight of the
Bond Program.
3) Annual satisfactory
status of projects.
3) Chancellor; Chancellor’s
Staff
3) Working with communities in Fullerton to
communicate components of District capital
construction program. Continue quarterly meetings
with the Bond Citizens’ Oversight Committee.
Page 97 of 127
Goal
8
Marketing/
Communications
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
2007-08 Strategies: Chancellor’s Office
Marketing/communications
efforts are evaluated and refined
on an ongoing basis to enhance
effectiveness of outreach in
enrollment management,
business, and industry
partnerships, grant writing, and
fund raising.
CCC System Strategic
Plan
A. College Awareness and
Access
Increase awareness of college as
a viable option and enhance
access to higher education for
growing populations.
C. Partnerships for Economic
and Workforce Development
Strengthen the Colleges’
capacity to respond to current
and emerging labor market
needs and to prepare students to
compete in a global economy.
2008-09 Strategies: Chancellor’s Office
Page 98 of 127
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
Focus Area I: Innovation and Relevancy for All Learners
1
Instructional Programs
Instructional programs provide
the necessary basic skills
training, current and relevant
vocational skills, successful
transfer preparation, and lifelong learning options to meet the
needs of our students and
community.
2007-08 Strategies: District Finance & Facilities
1) Continued support for the
campus as they submit
application for grant funding to
support instructional programs,
student services and economic
development.
1) Number of new and
continuing grants.
1) Manager of Instructional
Resources
1) Submitted applications for 3
new grants and 10 renewals.
1) Submitted applications and received funding for 4
new grants and 15 renewals.
CCC System Strategic
Plan
B. Student Success and
Readiness
Promote college readiness and
provide the programs and
services to enable all students to
achieve their educational and
career goals.
C. Partnerships for Economic
and Workforce Development
Strengthen the Colleges’
capacity to respond to current
and emerging labor market
needs and to prepare students to
compete in a global economy.
2008-09 Strategies: District Finance & Facilities
1) Review of grant activities to
ensure grant activities are met
and resources are expended as
designated.
1) Periodic expenditure
review.
1) Manager of Instructional
Resources
Page 99 of 127
1) Ongoing review prior to finalization of reports.
Goal
2
Student Services
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2007-08 Strategies: District Finance & Facilities
The campuses provide the
necessary student services to
ensure learning success.
CCC System Strategic
Plan
A. College Awareness and
Access
Increase awareness of college as
a viable option and enhance
access to higher education for
growing populations.
B. Student Success and
Readiness
Promote college readiness and
provide the programs and
services to enable all students to
achieve their educational and
career goals.
3
Mutual Understanding
A mutual understanding of and
appreciation for each other’s
value and contribution exists
among Cypress College,
Fullerton College, the School of
Continuing Education, and the
District.
2008-09 Strategies: District Finance & Facilities
1) Implement new financial aid
disbursement method.
1) Number of debit cards.
1) District Director, Fiscal
Affairs; Financial Aid
Directors
Focus Area II: Intra-District and Community Collaboration
2007-08 Strategies: District Finance & Facilities
1) District fiscal workshops so
staff will better understand
processes and procedures related
to the fiscal operation.
1) Number of attendees.
1) District Director, Fiscal
Affairs; Manager of
Instructional Resources;
Manager of Fiscal Affairs
1) This year, 30 individuals
attended the workshop at Cypress
and 70 attended the DMA
function.
1) No District-wide workshops held; targeted training
held with SCE fiscal staff.
2) Review of the Payroll
Process.
2) Improved efficiency.
2) District Director,
Information Services;
District Director, Fiscal
2a) Numerous meetings have
been held reviewing the current
process – including setting up
2a) Developed reporting procedures for adjunct
faculty; project completed.
Page 100 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
CCC System Strategic
Plan
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
2007-08 Strategies: F&F
2007-08 Strategies: F&F
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
Affairs; Payroll Manager;
Campus Representatives
flow diagrams.
2007-08 Strategies: F&F
2007-08 Strategies: F&F
2007-08 Strategies: F&F
2b) Changed Payroll dates for
Faculty teaching summer loads to
ensure more timely payment
2b) Project completed.
3
Mutual Understanding
A mutual understanding of and
appreciation for each other’s
value and contribution exists
among Cypress College,
Fullerton College, the School of
Continuing Education, and the
District.
4
Community Relations
NOCCCD is a vital and integral
part of the community.
CCC System Strategic
Plan
C. Partnerships for Economic
and Workforce Development
Strengthen the Colleges’
capacity to respond to current
and emerging labor market
needs and to prepare students to
2008-09 Strategies: District Finance & Facilities
1) Distribution of Total
Compensation Report.
1) All full-time employees.
1) District Director, Fiscal
Affairs; Payroll Manager
1) Project completed for 2008; notification sent to all
full-time employees.
2007-08 Strategies: District Finance & Facilities
1) Involvement with state wide
committees such as ACBO,
Fiscal Standards, Facilities Task
Force, Community College
Partnership, Internal Auditors,
Division of State Architects
(DSA).
1) Staying current with
issues effecting California
Community Colleges – how
many surprises we missed.
1) Vice Chancellor, Finance
& Facilities; District
Director Fiscal Affairs;
District Director Facilities
1) Continued participation in
statewide committees including
representing the entire system
reviewing the Construction
approval process with DSA.
1) Continued participation in statewide committees
including representing the entire system reviewing
the Construction approval process with DSA.
2) Keeping the NOCCCD
Citizen’s Oversight Committee
informed on construction
projects.
2) Keeping committee
members current on
projects – how many
complaints received and
positive feedback.
2) Vice Chancellor, Finance
& Facilities; District
Director Facilities; Program
Management staff; Campus
Administration
2) Quarterly meetings with the
Oversight Committee to keep them
current on Bond-funded
construction projects.
2) Quarterly meetings with the Oversight Committee
to keep them current on Bond-funded construction
projects.
Page 101 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
compete in a global economy.
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
2008-09 Strategies: District Finance & Facilities
1) Community meetings with
Fullerton College residents
related to PE Project/CEQA
process.
1) Community
participation.
1) Vice Chancellor, Finance
& Facilities; District
Director, Facilities
1) Two community meetings held and surveys mailed
for the initial study.
NOCCCD is a vital and integral
part of the community.
2) Master Plan progress report.
2) Distribution of reports.
2) Vice Chancellor, Finance
& Facilities
2) Report completed; distribution pending.
5
Leadership and Decision
Making
2007-08 Strategies: District Finance & Facilities
4
Community Relations
Effective leadership and
decision-making are based on an
inclusive process that uses data,
standards, law, policies, and
procedures.
1) Development of a resource
allocation subcommittee that is
reviewing the District’s
allocation model.
1) Number of
recommendations that come
out of the committee.
1) Vice Chancellor, Finance
& Facilities; District
Director Fiscal Affairs;
Campus Administration
1) Number of meetings have been
held; currently concentrating on
the instructional cost to identify
high-cost programs.
1) Focused attention on budget reductions for 200809.
CCC System Strategic
Plan
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
2008-09 Strategies: District Finance & Facilities
1) Revision of operating
procedures.
1) Number of procedures
revised.
1) Vice Chancellor, Finance
& Facilities; Internal
Auditor
1) Created Cell Phone policy and Contractor
Guidelines; updated Independent Contractor and
Purchasing Card procedures.
2) Timely & accurate
completion of Audit Report.
2) Timely submission;
number of findings and
adjustments.
2) District Director, Fiscal
Affairs
2) 2007-08 Audit Report completed timely with no
findings and no adjustments.
3) Timely & accurate
completion of budget report.
3) Timely completion of
budget report.
3) Vice Chancellor, Finance
& Facilities; District
3) 2008-09 Proposed Budget completed.
Page 102 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
Director, Fiscal Affairs;
District Manager, Fiscal
Affairs
5
Leadership and Decision
Making
Effective leadership and
decision-making are based on an
inclusive process that uses data,
standards, law, policies, and
procedures.
6
Revenue Generating
Opportunities
2008-09 Strategies: F&F
2008-09 Strategies: F&F
2008-09 Strategies: F&F
4) Retiree, Liability and
Workers’ Compensation
Actuarial Studies.
4) Timely completion of
actuarial reports.
4) Vice Chancellor, Finance
& Facilities; District
Director, Fiscal Affairs;
District Risk Manager
4) Completed actuarial studies
5) Required OSHA safety
training programs.
5) Concentration on specific
programs.
5) District Risk Manager;
Environmental, Health
&Safety Manager
5) Significant progress made on confined space,
utility cart training, Material Safety Data Sheet
(MSDS) program, fire protection and lock-out tag-out
program.
6) Educational/Facilities Master
Plan.
6) Completion
6) Chancellor’s Staff
6) RFP process near completion.
7) Emergency Preparedness.
7) Number of training
sessions.
7) District Risk Manager
7) Provided: second phase of SEMS/NIMS required
trainings (ICS 200/800); NIMS training for Board of
Trustees; Floor Marshal Training at Anaheim
Campus; Evacuation chair training to all staff; Fire &
earthquake evacuation procedures; Shooter on
campus; Radio protocol.
2008-09 Strategies: F&F
Focus Area III: Effective and Efficient Use of Resources
2007-08 Strategies: District Finance & Facilities
1) Continued pursuit of state
capital outlay funding.
1) Number of projects
approved for state funding.
1) Vice Chancellor, Finance
& Facilities; District
Director, Facilities
1) Projects submitted for funding:
 FC Business-Humanities
300/500 Complex Renovation FPP
 CC Fine Arts – Resubmitted FPP
 CC Tech Ed 1 Building 10
Renovation – Resubmitted -IPP
1) Projects resubmitted due to lack of available state
funding.
2) Continued pursuit of
2) Number of projects
2) Vice Chancellor,
2) Projects approved:
2) Projects completed.
District revenue-generating
opportunities are maximized.
CCC System Strategic
Plan
E. Resource Development
Provide enhanced resources and
2008-09 Strategies: F&F
Page 103 of 127
Goal
allocation methods to ensure
high quality education for all.
6
Revenue Generating
Opportunities
District revenue-generating
opportunities are maximized.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance




California Community College
Partnership Dollars.
approved
Finance & Facilities;
District Director, Facilities
2007-08 Strategies: F&F
2007-08 Strategies: F&F
2007-08 Strategies: F&F
FC Chilled Water Plant,
FC Steam Traps
FC Electrical Controls
CC Energy Equipment
Replacement Projects
2007-08 Strategies: F&F
3) Working with Campus
Foundations to set-up a
mechanism for fundraising.
3) Number of opportunities
created.
3) Foundation Board; Vice
Chancellor, Finance &
Facilities
3a) Added the School of
Continuing Education to the
NOCCCD Foundation.
3a) Completed.
3b) $25,000 donation from CW
Driver for Cypress Americana.
3b) Completed.
2007-08 Strategies: F&F
2008-09 Strategies: District Finance & Facilities
1) Updated agreement with EFI
to include rental of facilities.
7
Facilities and Technology
1) Amounts received.
1) Vice Chancellor, Finance
& Facilities
1) Receipt of annual rental income of $30,000.
1) Vice Chancellor, Finance
& Facilities; District
Director Facilities; Campus
Vice President
1) CC: Piazza Project, Parking Lots 5 & 7
Expansion; FC: Classroom Office Building, Chilled
Water Distribution System, PE Pool Project, 300
Stairwell; SCE: Wilshire & Cypress; Anaheim
Campus: Upper deck waterproofing, 10th floor
renovation, 4th, 5th, & 6h floor build-out.
2007-08 Strategies: District Finance & Facilities
Through effective planning and
using resources efficiently, the
District/campuses, provide
facilities, equipment,
technology, and infrastructure to
adequately support instructional
programs and services.
CCC System Strategic
Plan
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
2008-09 Strategies: District Finance & Facilities
1) Completed construction
projects.
1) Number of completed
projects.
Page 104 of 127
Goal
E. Resource Development
Provide enhanced resources and
allocation methods to ensure
high quality education for all.
7
Facilities and Technology
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
2) District-wide procurement.
2) Number of bids awarded.
2) Purchasing Director
2008-09 Strategies: F&F
2008-09 Strategies: F&F
2008-09 Strategies: F&F
2007-08 Strategies: District Finance & Facilities
Marketing/communications
efforts are evaluated and refined
on an ongoing basis to enhance
effectiveness of outreach in
enrollment management,
business, and industry
partnerships, grant writing, and
fund raising.
CCC System Strategic
Plan
2008-09 Strategies: F&F
June 2009 Evaluation of Performance
2) Major bids awarded: CC: renovation of outdoor
track project, roof replacement project, parking lot
expansion project; FC: air blown fiber project; SCE:
audio visual equipment & supplies; Anaheim
Campus: District-wide voice over internet protocol
2008-09 Strategies: F&F
system project, emergency communication
equipment & supplies, point of sale system for
Culinary Arts program.
Through effective planning and
using resources efficiently, the
District/campuses, provide
facilities, equipment,
technology, and infrastructure to
adequately support instructional
programs and services.
8
Marketing/
Communications
June 2008 Evaluation of
Performance
2008-09 Strategies: District Finance & Facilities
A. College Awareness and
Access
Increase awareness of college as
a viable option and enhance
access to higher education for
growing populations.
C. Partnerships for Economic
and Workforce Development
Strengthen the Colleges’
Page 105 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
capacity to respond to current
and emerging labor market
needs and to prepare students to
compete in a global economy.
Focus Area I: Innovation and Relevancy for All Learners
1
Instructional Programs
Instructional programs provide
the necessary basic skills
training, current and relevant
vocational skills, successful
transfer preparation, and lifelong learning options to meet the
needs of our students and
community.
CCC System Strategic
Plan
2007-08 Strategies: District Human Resources
1) Recruitment and selection
processes ensure the selection of
qualified administrators, faculty,
and staff members.
1) Academic employees
possess the minimum
qualifications for service
prescribed by law.
Continue to review and refine
hiring procedures to ensure that
applicants who are selected for
employment possess the
necessary qualifications.
Classified employees
possess the required
qualifications for service
prescribed by the Board of
Trustees.
B. Student Success and
Readiness
Promote college readiness and
provide the programs and
services to enable all students to
achieve their educational and
career goals.
Continue to improve and
provide training to
administrators, faculty and staff
who serve on hiring committees.
C. Partnerships for Economic
and Workforce Development
Strengthen the Colleges’
capacity to respond to current
and emerging labor market
needs and to prepare students to
compete in a global economy.
1) Reaffirm the commitment to
recruitment and selection
processes that result in the
selection of qualified
administrators, faculty and staff,
and the refining and
improvement of hiring
procedures and training.
1) Vice Chancellor, HR
District Director, HR
Admin Support Manager,
HR
1) The responsible HR
administrators review all job
announcements and applications
for employment at critical stages to
ensure that position qualifications
are correctly stated and those
applicants who are selected possess
the approved qualifications.
All employees who serve on hiring
committees are provided with
appropriate training
regarding the District’s hiring
policies and procedures and the
legal aspects of hiring.
2008-09 Strategies: District Human Resources
1) Employment of academic
and classified employees
that possess the required
qualifications for service
prescribed by law and
established Board policy.
1) Vice Chancellor, HR
District Director, HR
Admin Support Manager,
HR
District Director, Equity and
Diversity
Page 106 of 127
1) The responsible HR administrators continue to
review all job announcements and applications at
critical stages to ensure that position qualifications
are correctly stated, and those applicants who are
selected possess the approved qualifications.
All employees who serve on hiring committees are
provided with appropriate training regarding the
District’s hiring policies and procedures and the legal
aspects of hiring, resulting in fair and equitable
handling of all candidates.
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
Focused recruitment efforts using targeted internet
and print media results in good diversity of applicant
pools for advertised positions.
HR administrators and staff participated in local and
regional job fairs. Staff development activities are
planned for 2009-2010 to address employees
interested in promotional opportunities within the
District.
2
Student Services
The campuses provide the
necessary student services to
ensure learning success.
CCC System Strategic
Plan
A. College Awareness and
Access
Increase awareness of college as
a viable option and enhance
access to higher education for
growing populations.
B. Student Success and
Readiness
Promote college readiness and
provide the programs and
services to enable all students to
achieve their educational and
career goals.
2007-08 Strategies: District Human Resources
1) Continue to review and refine
hiring procedures to ensure that
applicants who are selected for
employment possess the
necessary qualifications.
Continue to provide training to
administrators, faculty and staff
who serve on hiring committees.
1) Academic employees
possess the minimum
qualifications for service
prescribed by law.
Classified employees
possess the required
qualifications for service
prescribed by the Board of
Trustees.
1) Vice Chancellor, HR
District Director, HR
Admin Support Manager,
HR
Ongoing - All employees who
serve on hiring committees are
provided with appropriate training
regarding the District’s hiring
policies and procedures and the
legal aspects of hiring.
2008-09 Strategies: District Human Resources
1) Recruitment and selection
processes ensure the selection of
qualified administrators, faculty
and staff members.
1) Academic employees
possess the minimum
qualifications for service
prescribed by law.
Continue to review and refine
hiring procedures to ensure that
applicants who are selected for
Classified employees
possess the required
qualifications for service
employment possess the
necessary qualifications.
prescribed by the Board of
Trustees.
1) Ongoing - The responsible HR
administrators review all job
announcements and applications
for employment at critical stages to
ensure that position qualifications
are correctly stated and that
applicants who are selected possess
the approved qualifications.
1) Vice Chancellor, HR
District Director, HR
Admin Support Manager,
HR
District Director, Equity and
Diversity
Page 107 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
Continue to provide training to
administrators, faculty and staff
who serve on hiring committees
3
Mutual Understanding
A mutual understanding of and
appreciation for each other’s
value and contribution exists
among Cypress College,
Fullerton College, the School of
Continuing Education, and the
District.
Focus Area II: Intra-District and Community Collaboration
2007-08 Strategies: District Human Resources
1) Managers understand the
application of collective
bargaining agreements and
policies related to Human
Resources administration.
1) District-wide staff
development workshops on
collective bargaining and
HR policy and procedure
topics.
1) Vice Chancellor, HR
District Director, HR
1) Ongoing collective bargaining
and orientation sessions are
conducted as needed to update
managers and staff regarding
changes in the collective
bargaining agreements due to
reopener negotiations.
Working cooperatively with the
Office of Equity and Diversity,
training on sexual
harassment/unlawful
discrimination, as mandated by
AB1825, is provided to all
managers and supervisors.
CCC System Strategic
Plan
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
2008-09 Strategies: District Human Resources
1) Managers understand the
application of collective
bargaining agreements, Board
policies and administrative
procedures related to Human
Resources administration.
1) District-wide staff
development workshops on
various topics, including
collective bargaining and
HR policy and procedure.
Foster and promote sensitivity to
the diversity of staff and
students.
Participate in
campus/college staff
diversity committees.
1) Vice Chancellor, HR
District Director, HR
1) Ongoing collective bargaining and orientation
sessions are conducted as needed to update managers
and staff regarding changes in the collective
bargaining agreements due to reopener negotiations.
Admin Support Manager,
HR
Working closely with the Office of Equity and
District Director, Equity and
Diversity
Diversity, training on sexual harassment/unlawful
discrimination as mandated by AB1825 is provided
to all managers and supervisors.
Various informational and professional development
workshops are made available to staff and faculty.
Benefits/HR staff coordinate benefit/health fairs and
Page 108 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
informational workshops during annual open
enrollment periods for all district-wide employees.
Staff development activities are planned for 20092010 to address employees interested in promotional
opportunities within the District.
Participation in campus and site staff diversity
committees, and developing opportunities to promote
sensitivity and understanding of the diverse campus
communities.
4
Community Relations
NOCCCD is a vital and integral
part of the community.
2007-08 Strategies: District Human Resources
1) Continue to strengthen
relationships with the
community college Human
Resources community.
CCC System Strategic
Plan
C. Partnerships for Economic
and Workforce Development
Strengthen the Colleges’
capacity to respond to current
and emerging labor market
needs and to prepare students to
compete in a global economy.
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
1) Monthly meetings with
Orange County Community
College District Chief
Human Resources Officers
and Chief Business
Officers.
Participation in Southern 30
Human Resources
Consortium, Association
Chief Human Resources
Officers, legal and
collective bargaining
consortiums.
1) Vice Chancellor, HR
District Director, HR
Admin Support Manager,
HR
1) HR managers participated n a
variety of personnel, legal,
collective bargaining, and diversity
consortiums, workshops, training
sessions, and other activities
The District Director of Human
Resources chairs the Southern 30
Human Resources Consortium.
2008-09 Strategies: District Human Resources
1) Continue to build and
strengthen relationships with the
community college Human
Resources community.
1) Monthly meetings with
Orange County Community
College District Chief
Human Resources Officers
and Chief Business
Officers.
Participation in Southern 30
Human Resources
Consortium, Association
1) Vice Chancellor, HR
District Director, HR
Admin Support Manager,
HR
District Director, Equity and
Page 109 of 127
1) HR managers and staff participate and present at a
variety of personnel, legal, collective bargaining, and
diversity consortiums, conferences, workshops,
training sessions, and related activities.
The District Director of Human Resources continues
to chair the Southern 30 Human Resources
Consortium and host the monthly meetings at the
District Offices.
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Chief Human Resources
Officers, legal and
collective bargaining
consortiums.
Responsible Parties
June 2008 Evaluation of
Performance
Diversity
The District Director of Human Resources, District
Director, Equity and Diversity, and the
Administrative Support Manager, Human Resources
participate in the Employment Diversity and Equity
Consortium (EEDEC), statewide UMOJA programs,
and campus programs, i.e., Cypress College Legacy
Program.
Participation in EEDEC,
UMOJA, and other
programs designed to
promote diversity
awareness.
5
Leadership and Decision
Making
Effective leadership and
decision-making are based on an
inclusive process that uses data,
standards, law, policies, and
procedures.
2007-08 Strategies: District Human Resources
1) Continue to review and refine
personnel policies and
procedures to ensure consistent
and equitable application.
1) Adherence to the
provisions of collective
bargaining agreements,
District personnel policies
and procedures, applicable
federal and state laws, and
best practices.
1) Vice Chancellor, HR
District Director, HR
Admin Support Manager,
HR
1) The responsible HR
administrators review all personnel
actions to ensure, to the extent
possible, that District policy and
collective bargaining agreement
provisions are applied consistently
and equitably.
Ongoing updates and revisions to
applicable Board Policies and
Administrative Procedures.
CCC System Strategic
Plan
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
June 2009 Evaluation of Performance
2008-09 Strategies: District Human Resources
1) Continue to review and refine
personnel policies and
procedures to ensure consistent
and equitable application
1) Adherence to the
provisions of collective
bargaining agreements,
District personnel policies
and procedures, applicable
federal and state laws, and
best practices.
1) Vice Chancellor, HR
District Director, HR
Admin Support Manager,
HR
District Director, Equity and
Diversity
1) The responsible HR administrators review all
personnel actions to ensure, to the extent possible,
that District policy and procedure, and collective
bargaining agreement provisions, are applied
consistently and equitably.
Board Policies and Administrative Procedures, and
departmental operating procedures related to these
policies, are reviewed and revised as appropriate.
Beginning Fall 2009, most HR forms used Districtwide will be available to all staff using myGateway,
ensuring correct information, uniform usage and
improved workflow.
Page 110 of 127
Goal
6
Revenue Generating
Opportunities
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
Focus Area III: Effective and Efficient Use of Resources
2007-08 Strategies: District Human Resources
District revenue-generating
opportunities are maximized.
CCC System Strategic
Plan
E. Resource Development
Provide enhanced resources and
allocation methods to ensure
high quality education for all.
7
Facilities and Technology
Through effective planning and
using resources efficiently, the
District/campuses, provide
facilities, equipment,
technology, and infrastructure to
adequately support instructional
programs and services.
CCC System Strategic
Plan
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
2008-09 Strategies: District Human Resources
2007-08 Strategies: District Human Resources
1) Evaluate the feasibility of
implementing electronic Human
Resources workflow processes
in conjunction with BANNER.
1) Evaluate which
personnel records can be
stored electronically.
1) Vice Chancellor, HR
Potential ability to eliminate
some paper forms and
perform certain requisitiontype functions more
efficiently.
Admin Support Manager,
HR
District Director, HR
1) Use of the Community College
Registry online application process
for part-time faculty has been
implemented. Review of the
feasibility and cost benefit of using
online application products is
ongoing.
HR Personnel Specialists
District Information
Services
Payroll Department
Ongoing review, in conjunction
with payroll and District
Information Services, of the
feasibility and cost benefit of
optical scanning technology for
archiving of personnel and payroll
records.
Employee “self-service” electronic
address change through
myGateway has been
implemented. Ongoing review of
E. Resource Development
Provide enhanced resources and
Page 111 of 127
June 2009 Evaluation of Performance
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
allocation methods to ensure
high quality education for all.
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
other potential application
continues.
2008-09 Strategies: District Human Resources
1) Evaluation of how utilizing
myGateway usage for HR forms
and information, and some selfservice applications, would
improve workflow.
Continue to evaluate electronic
or digital filing/records systems.
Update HR filing to maximize
current permanent storage and
create a records and retention
Schedule.
8
Marketing/
Communications
Marketing/communications
efforts are evaluated and refined
on an ongoing basis to enhance
effectiveness of outreach in
enrollment management,
business, and industry
partnerships, grant writing, and
fund raising.
1) Continue to transition
commonly used forms and
processes in electronic
formats.
Develop a master database
of HR files, coordinating
with a comprehensive
records and retention
schedule.
1) Vice Chancellor, HR
1) Beginning Fall 2009 most HR forms used Districtwide will be available to all staff using myGateway,
ensuring correct information, uniform usage and
improved workflow.
District Director, HR
Admin Support Manager,
HR
HR staff continue to update and transition commonly
used forms and processes into electronic formats as
appropriate.
HR Staff
District Information
Services
2007-08 Strategies: District Human Resources
1) Ensure employment outreach
processes that support the goals
of equal employment
opportunity and diversity.
Use professional search
consultants to assist in outreach
and recruiting where
appropriate.
1) Use of diverse
advertising and recruiting
measures.
1) Vice Chancellor, HR
Participation in community
college registry job fairs
and local fairs.
Admin Support Manager,
HR
Involvement of staff and
faculty in recruitments.
District Director, HR
Administrators, faculty,
staff
1) The District recruited widely for
positions, using the Chancellor’s
Office Diversity Registry, the
Internet, internal publications, and
a variety of local, state and
nationwide publications targeted to
diverse audience and state-wide
mailing campaigns when
appropriate.
HR staff, faculty and campus
administrators participated in a
variety of recruitment efforts
including attending job fairs,
distributing job announcements
through professional list serves,
associations, and organizational
meetings and using professional
contacts.
CCC System Strategic
Plan
A. College Awareness and
Access
Increase awareness of college as
a viable option and enhance
access to higher education for
Page 112 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
growing populations.
C. Partnerships for Economic
and Workforce Development
Strengthen the Colleges’
capacity to respond to current
and emerging labor market
needs and to prepare students to
compete in a global economy.
The District used the services of a
professional search firm in
recruiting executive level
positions.
2008-09 Strategies: District Human Resources
1) Continue to ensure
employment outreach processes
that support the goals of equal
employment opportunity and
diversity.
Use professional search
consultants to assist in outreach
and recruiting where
appropriate.
1) Use of diverse
advertising and recruiting
measures.
1) Vice Chancellor, HR
Participation in community
college registry job fairs
and local fairs.
Admin Support Manager,
HR
Involvement of staff and
faculty in recruitments.
1) The District recruited widely for open positions,
using the Chancellor’s Office Diversity Registry, the
internet, internal and external publications, and a
variety of local, state and nationwide publications
targeting a wide and diverse audience. State-wide
mailing campaigns are used when appropriate.
District Director, HR
Administrators, faculty,
staff
HR staff, faculty and campus administrators
participated in a variety of recruitment efforts
including attending job fairs, distributing job
announcements through professional list serves,
associations, organizational meetings and using
professional contacts.
Human Resources began advertising employment
opportunities via local/community and campus cable
television presentations in January 2009.
Human Resources used the services of a professional
search firm in recruiting CEO/executive level
positions, as needed.
Focus Area I: Innovation and Relevancy for All Learners
1
Instructional Programs
Instructional programs provide
the necessary basic skills
training, current and relevant
vocational skills, successful
2007-08 Strategies: District Information Services
1) Streamline the curriculum
approval and implementation
process by interfacing
1) Interfacing Curricunet
data into the Banner system
completed.
1) District I.S. Application
Support Manager and Staff.
Page 113 of 127
1) Ongoing. Vendor has not been
able or willing to assist us in doing
this to date.
1) Completed. Interface to Curricunet was
successfully completed – we are now able to upload
data from Curricunet back into Banner to update the
Goal
Strategies
transfer preparation, and lifelong learning options to meet the
needs of our students and
community.
Curricunet data into the Banner
system.
CCC System Strategic
Plan
B. Student Success and
Readiness
Promote college readiness and
provide the programs and
services to enable all students to
achieve their educational and
career goals.
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
course catalog. We are continuing to work with the
vendor to make this a more automated, streamlined
process (our current process requires manual
intervention).
2008-09 Strategies: District Information Services
1) Assist in the implementation
of a district wide technology
infrastructure to support
Distance Learning.
1) Continuing. Since mid-2006, Information Services
has provided a test environment for Moodle, the
open-source Course Management System. The
testing was completed this year. Course Studio in
myGateway continues to be an viable alternative
solution to instructors who need an on-line presence,
or who are teaching Hybrid courses and who do not
need the full features of a course management
system. In Spring 2009, 619 courses throughout the
District had some content in myGateway Course
Studio. District I.S. continues to participate in the
selection and evaluation of district-wide alternatives.
C. Partnerships for Economic
and Workforce Development
Strengthen the Colleges’
capacity to respond to current
and emerging labor market
needs and to prepare students to
compete in a global economy.
2
Student Services
The campuses provide the
necessary student services to
ensure learning success.
CCC System Strategic
Plan
A. College Awareness and
Access
Increase awareness of college as
a viable option and enhance
access to higher education for
growing populations.
June 2009 Evaluation of Performance
2007-08 Strategies: District Information Services
1) Expand web services for staff
and students via MyGateway
including library, SARS, eSARS, SARS-ALRT, Banner Ebill, Finance self-serve, HR selfserve, ARGOS 3.0, e-mail
address maintenance, training
sign-up.
1) Number of new
MyGateway web services
provided to students.
1) District I.S. Application
Support Manager and Staff.
1) Ongoing. Twelve new services
added since November 2007,
including Library, MIS, Training,
Email, Finance, Address Updates,
and others.
1) Ongoing. Services in myGateway continue to be
added on a regular basis. Nine services added in
08/09 include email within courses and groups, links
to OCDE for payroll information, Self-Service
Banner Security, a Payroll information channel, SSO
to SCE's iTendance system, links to Campus Events,
a new course content copy feature, email address
confirmation at registration, and a Facebook channel
for students. Work is nearly completed on a
migration of Fullerton College's Early Alert system to
myGateway. All work is documented at
http://mygateway-nocccd.blogspot.com/.
2) Explore the feasibility and
desirability of using a student
2) Analysis of alternatives
completed.
2) District Director, I.S. and
Staff; Banner Steering
2) Pilot in place for Financial Aid.
Full analysis not competed.
2) Continuing. District IS is working with Finance to
implement the Higher One debit card system district-
Page 114 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
B. Student Success and
Readiness
Promote college readiness and
provide the programs and
services to enable all students to
achieve their educational and
career goals.
Card system district-wide.
3) Implement the Event
Management and Scheduling
System.
3) Complete
implementation at
Fullerton, Cypress and
SCE.
3) Fullerton, Cypress, SCE
ACT Departments; District
Director, I.S. and Staff.
2
Student Services
2007-08 Strategies: IS
2007-08 Strategies: IS
2007-08 Strategies: IS
The campuses provide the
necessary student services to
ensure learning success.
June 2008 Evaluation of
Performance
Committee.
June 2009 Evaluation of Performance
wide.
3) Ongoing. Implemented at
Fullerton. Server migrated to
District. Training for Cypress and
SCE scheduled for May 2008.
Academic Scheduling training in
2007-08 Strategies: IS
3) Continuing: Completed training and
implementation of the Event Management and room
scheduling system for Cypress College and the
Anaheim Campus. The “M& O Work Order”
module has been created and the next step is to 200708 Strategies: IS
August 2008.
implement it for Cypress College. Anaheim online
room requests will be implemented this year.
4) Investigate Student Ed Plan
solutions.
4) Number of Ed Plan
solutions investigated.
4) District I.S. Application
Support Manager; Banner
Steering Committee.
4) Ongoing. Matrix of functions
and alternative to be investigated
completed. Demos of products to
be done in September 2008.
4) Continuing. Committee completed evaluation of
four alternatives and selected My Academic Planner
(MAP) from SOCCCD. Currently working on
partnership details with SOCCCD.
5) Expand on collaboration with
other CC’s (3CBG, CCCTran,
CISOA, SAC,CENIC,Secure
IT).
5) Number of partnership
agreements.
5) District I.S. Application
Support Manager and
District I.S. Technical
Support Manager.
5) Continuing. Two new
partnerships. Coastline library and
Fullerton College CCCTran. Coast
has not completed Banner install at
this time.
5) Ongoing. Initial discussions with Compton for
library services; current staff is Chair of CCCTran
and 3CBG CCB; Collaborating with SunGard on
CCC Data Warehouse; Presentations at 3CBG and
CISOA; director is on CENIC Board, DC-TAC chair,
CISOA Board member and Vice President of 3CBG.
2008-09 Strategies: District Information Services
1) Integrate imaging solutions
with Banner including Hershey
systems and Card ID systems.
3
Mutual Understanding
1) Ongoing:. a) Scanned images of Cypress College
historical transcripts and SCE Permanent Student
Records are soon to be loaded into the Hershey
imaging system. b) Project initiated to scan historical
Board of Trustee meeting agendas and minutes for
storage in the Hershey imaging system. Plans
underway for Catapult for integrating imaged
documents for viewing in Banner.
Focus Area II: Intra-District and Community Collaboration
2007-08 Strategies: District Information Services
1) Work with District
Technology Roundtable to
1) Number of collaborated
projects.
1) District Director, I.S.;
District Technology
Page 115 of 127
1) Continuing. Three new
projects in progress this year:
1) Completed: a) VoIP telephone system design and
procurement for Fullerton College. b) Event
Goal
A mutual understanding of and
appreciation for each other’s
value and contribution exists
among Cypress College,
Fullerton College, the School of
Continuing Education, and the
District.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
identify and execute
collaborative projects.
2007-08 Strategies: IS
2007-08 Strategies: IS
Responsible Parties
June 2008 Evaluation of
Performance
Roundtable.



2007-08 Strategies: IS
2007-08 Strategies: IS
Event Mgmt System
Early Alert System
Student Ed Plan System
CCC System Strategic
Plan
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
3
Mutual Understanding
A mutual understanding of and
appreciation for each other’s
value and contribution exists
among Cypress College,
Fullerton College, the School of
Continuing Education, and the
District.
June 2009 Evaluation of Performance
Management System implemented at all three
campuses. c) Telephone services moved to California
Teleconnect Fund for significant discounts. d) CC and
FC internet connections moved to Gigbit speeds.
e) Telecommunication Infrastructure standards
updated.
2007-08 Strategies: IS
1) In progress: a) IT Governance re-structure.
b) Security procedures and best practices c) Early
Alert system currently being tested d) Ed Plan system
selected.
2) Perform process reengineering evaluations to
streamline processes.
2) Number of re-engineered
processes.
2) District Director, I.S.
2) Continuing. Payroll
continues and is currently
in Phase III – development.
self service PIN, automatic
email and drop for nonpayment completed.
2) Continuing. Implemented Auto Drop for failed
prerequisites; Implemented automatic e-mails for
progress probation and appeal responses
3) Automate processes through
the expanded use of workflow in
the Banner system.
3) Number of new
workflows developed.
3) District I.S. Application
Support Manager and Staff.
3) Continuing. Two in
Progress including
myGateway group approvals
and closed classes.
3) Completed. Implemented workflows for Address
Change notifications; Workflow for closed classes.
4) Continuing. Completed
update of state level listservs.
Local listservs created for
AP3720 workgroup and
Payroll Process Team.
4) Ongoing. Listservs migrated to myGateway Group
Studio for more robust functionality. Several groups
and committees have begun utilizing myGateway for
collaboration including DPC Budget Subcommittee
and DPC Master Plan Committee.
4) Create Listservs to facilitate
District-wide communication.
4) Number of new listservs.
4) District Director, I.S.
2008-09 Strategies: District Information Services
Page 116 of 127
3) Continuing. Group Approvals still in progress.
Goal
4
Community Relations
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2006-07 Strategies: District Information Services
NOCCCD is a vital and integral
part of the community.
CCC System Strategic
Plan
C. Partnerships for Economic
and Workforce Development
Strengthen the Colleges’
capacity to respond to current
and emerging labor market
needs and to prepare students to
compete in a global economy.
2007-08 Strategies: District Information Services
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
5
Leadership and Decision
Making
Effective leadership and
decision-making are based on an
inclusive process that uses data,
standards, law, policies, and
procedures.
CCC System Strategic
2007-08 Strategies: District Information Services
1) Develop a strategic
technology master plan based on
the educational master plans
prepared by the colleges.
1) Plan completion.
1) District Director, I.S.
1) Not completed. District
Technology Roundtable is
discussing a strategic master plan
for all campuses and the district.
1) Not completed. Awaiting completion of
educational master plan.
2) Examine structure of the
Information Services
organization and the committees
which support decision making
in Information Services in order
2) Examination completed.
2) District Director, I.S.
2) Continuing. District Technology
Roundtable is discussing
combining this along with the
strategic plan and is also reviewing
requirements for accreditation in
2) Continuing: A survey was distributed to students,
faculty and staff to help determine the need and
readiness for a restructuring of IT Governance. An
analysis of the survey along with other research is
being reviewed by the District Technology
Page 117 of 127
Goal
Plan
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
6
Revenue Generating
Opportunities
District revenue-generating
opportunities are maximized.
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
to better meet the needs of those
District I.S. serves
this area to address all of these
items as a group.
June 2009 Evaluation of Performance
Roundtable.
2008-09 Strategies: District Information Services
Focus Area III: Effective and Efficient Use of Resources
2007-08 Strategies: District Information Services
2) Expand the district-wide
consolidation of maintenance
contracts as appropriate.
2a) Number of dollars
saved.
2b) Number of contracts
consolidated.
2) District I.S. Technical
Support Manager.
2) Continuing as needed.
2a) Consolidated of Hershey
Singularity Site License (imaging
product) resulted in a savings of
$8,700.
2b) One contract consolidated:
 Hershey Singularity
2) Continuing: The CALNET 2 and California
Telecommect Fund contracts were coordinated
district-wide for savings in telecommunication
services. Although the exact savings have not yet
been determined, a significant savings is expected; in
many cases, up to a 50% savings on telephone bills.
CCC System Strategic
Plan
E. Resource Development
Provide enhanced resources and
allocation methods to ensure
high quality education for all.
2008-09 Strategies: District Information Services
7
Facilities and Technology
2007-08 Strategies: District Information Services
Through effective planning and
using resources efficiently, the
District/campuses, provide
facilities, equipment,
technology, and infrastructure to
adequately support instructional
June 2008 Evaluation of
Performance
1) Cross-train staff so that each
task can be done by more than
one individual. Plan for key
staff retirements.
1) Number of cross trained
staff.
1) District Director, I.S.;
District I.S. Application
Support Manager; District
I.S. Technical Support
Manager.
1) Continuing. 14 staff crosstrained. Successfully replaced Bob
Davis who retired.
1) Continuing: Security Analyst/Systems
Administrator was hired and is cross-training system
administrative responsibilities for I.S. servers.
2) Migrate all remaining
“cc.ca.us” services to “.edu”.
2) Elimination of cc.ca.us.
2) District I.S. Technical
Support Manager.
2) Continuing. Migrated Webstar
this year. Email will be converted
2) Continuing: DNS, DHCP, and e-mail services
converted this year. Some listservs still to be
Page 118 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
programs and services.
CCC System Strategic
Plan
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
E. Resource Development
Provide enhanced resources and
allocation methods to ensure
high quality education for all.
7
Facilities and Technology
Through effective planning and
using resources efficiently, the
District/campuses, provide
facilities, equipment,
technology, and infrastructure to
adequately support instructional
programs and services.
3) Convert SDA views to Argos.
Sunset SDA views.
3) Shutdown SDA views.
3) District I.S. Application
Support Manager and Staff
2007-08 Strategies: IS
2007-08 Strategies: IS
2007-08 Strategies: IS
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
next year.
converted.
3) Continuing. School of
Continuing Education reports are
near completion. Human
2007-08 Strategies: IS
3) Completed. migration of Older Adults program
from MS Access to Argos reports and Banner;
completed migration of Finance reports from SDA
2007-08 Strategies: IS
Resources reports are completed.
Finance reports are planned for
next year.
views to Argos; still need to wean staff away from
SDA views, but use is limited to a handful of users.
4) Leverage server consolidation
to address server replacements,
system redundancy, and disaster
recovery.
4) Reduction in number of
servers.
4) District I.S. System
Analyst – Technology.
4) Continuing. Expanded to two
virtual servers which insures
backup systems available if one
server fails.
4) Continuing: Expanded to four virtual servers. The
School of Continuing Education is consolidating their
servers from campus locations to centralize with the
I.S. servers in Anaheim.
5) Develop a centralized process
for coordinating telephone
circuit needs throughout the
district.
5) Reduction in number of
circuits.
5) District I.S. IT Services
Coordinator II; District I.S.
Technical Support Manager.
5) On hold. This remains a low
priority for the campuses due to
manpower constraints.
5) Ongoing. Centralized meetings have been held
with AT&T, District office staff, and campus staff to
discuss issues. Agreement has been reached as to
who can order new circuits, access to on-line billing
has been established, and the group is working on
identifying and removing unneeded services.
6) Develop a general plan for
migration to a converged
network (VoIP).
6) Completed study by
outside vendor.
6) District I.S. Technical
Support Manager.
6) Continuing. Study of district
wide feasibility was completed in
Fall 2007. Bid for VoIP for entire
district out in April. Fullerton due
to implement in June/July.
6) Continuing: VoIP telephone system implemented
at Fullerton College. Next step is to integrate voice
mail systems between campuses.
7) Review and suggest changes
as needed in bid documents, bid
responses, construction
matrices, and construction plans
for telephone, computer network
wiring, broadband television,
CCTV surveillance, and security
and access systems.
7) Number of reviewed
projects.
7) District I.S. IT Services
Coordinator II.
7) Continuing. Completed one at
Fullerton, 3 at Cypress. Seven
projects are in progress.
7) Continuing: FC Building 3100 completed. FC
Science, PE and Tech Ed buildings and CC
Humanities Building in progress.
8) Identify construction project
issues and follow through to
8) Number of problems
resolved.
8) District I.S. IT Services
Coordinator II.
8) Continuing. Revised District
Telecommunications Standards in
8) Continuing: Revised District Telecommunication
Standards in February 2009 and distributed to
Page 119 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
resolution any identified
problems in the above
mentioned areas.
7
Facilities and Technology
Through effective planning and
using resources efficiently, the
District/campuses, provide
facilities, equipment,
technology, and infrastructure to
adequately support instructional
programs and services.
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
January 2008 and presented them
to all architects and construction
managers.
construction managers and architects.
2007-08 Strategies: IS
2007-08 Strategies: IS
2007-08 Strategies: IS
2007-08 Strategies: IS
2007-08 Strategies: IS
9) Develop budget estimates for
construction projects in the area
of telephone, computer network
wiring, broadband television,
CCTV surveillance, and security
and access systems.
9) Number of projects
completed.
9) District I.S. Systems
Analyst-Technical; District
I.S. IT Services Coordinator
II.
9) Continuing. Six projects
completed this year.
9) Continuing: One project completed and three in
progress.
10) Develop a strategy for
document archival for Board
documents.
10) Strategy developed and
implemented.
10) District Director, I.S.;
District I.S. Technical
Support Manager.
10) Continuing. Discussed effort
with several vendors. No work has
begun.
10) Continuing: Project is in progress to scan and
index historical Board of Trustees meeting agendas
and minutes for electronic access.
11) Continue to consolidate and
centralize applications for use
district-wide which result in
better efficiency and/or
effectiveness.
11) Number of consolidated
projects.
11) District Director, I.S.;
District Technology
Roundtable.
11) Continuing. Three projects
done this year including:
 Enrollment Management
 Event Management
 myGateway
Three others being investigated
including:
 Student Learning Outcomes
 Student Educational Plan
 Student Early Alert
11) Ongoing. Three done this year. Early Alert
migration nearing completion to be used district-wide
via myGateway; Ed Plan software selected, awaiting
partnership agreement from SOCCCD. Work has
begun on consolidating and improving support
District-wide for the Hershey imaging system.
12) Expand the use of selfservice and automated options
for web users to improve
efficiency and serve customers
in a more effective manner
including things such as random
PIN’s, self-service PIN reset and
ID lookup.
12) Number of self-service
and automated options
implemented.
12) District I.S. Application
Support Manager and Staff.
12) Six services added including:
 ID Lookup
 Self-service PIN reset
 Address change
 Text message notification
 Finance RQ Approval
 Schedule Bill
12) Ongoing. Six services added. Several different
services added in self-service in 08/09 include selfservice payroll information lookup (eliminating need
for printed paystubs), 1098/1098T in self-service
(saving approx. $40k annually), Microsoft Software
downloads for students, E-mail confirmations before
registration, self-selected PINS in CCCApply, and a
course copy function for instructors.
Page 120 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
2008-09 Strategies: District Information Services
1) Assure the security of student
and employee information that
is transmitted and stored on the
District-wide network.
1) Implementation of
security procedures,
awareness programs, and
technology solutions.
1) District Director, I.S.,
District I.S. Technical
Support Manager and Staff,
District Technology
Roundtable.
7
Facilities and Technology
2007-08 Strategies: District Information Services
Marketing/communications
efforts are evaluated and refined
on an ongoing basis to enhance
effectiveness of outreach in
enrollment management,
business, and industry
partnerships, grant writing, and
fund raising.
CCC System Strategic
Plan
A. College Awareness and
Access
Increase awareness of college as
a viable option and enhance
access to higher education for
growing populations.
1) Completed: a) Hired IT Security Analyst//System
Administrator, b) implemented e-mail device to
eliminate SPAM and scan for computer viruses, c)
achieved Payment Card Industry Data Security
Standards compliance for campus bookstores, d)
procured network monitoring system for detection of
unauthorized access attempts., e) Self-Select PIN in
CCCApply, f)Red Flag Alerts of Address Changes.
1) Continuing: a) implementation of security
procedures, b) outsource of WebSTAR credit card
processing, c) achievement of District-wide PCI DSS
compliance.
Through effective planning and
using resources efficiently, the
District/campuses, provide
facilities, equipment,
technology, and infrastructure to
adequately support instructional
programs and services.
8
Marketing/
Communications
1) Implementation of laptop
computer security classes.
2008-09 Strategies: District Information Services
Page 121 of 127
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
C. Partnerships for Economic
and Workforce Development
Strengthen the Colleges’
capacity to respond to current
and emerging labor market
needs and to prepare students to
compete in a global economy.
Focus Area I: Innovation and Relevancy for All Learners
1
Instructional Programs
Instructional programs provide
the necessary basic skills
training, current and relevant
vocational skills, successful
transfer preparation, and lifelong learning options to meet the
needs of our students and
community.
2007-08 Strategies: District Public Affairs & Printing and Design
1) Participate in Basic Skills
marketing program developed
by State System Office.
1) Quantity and variety of
activities initiated and
completed.
1) Campus Public
Information Officers
2008-09 Strategies: District Public Affairs & Printing and Design
CCC System Strategic
Plan
B. Student Success and
Readiness
Promote college readiness and
provide the programs and
services to enable all students to
achieve their educational and
career goals.
C. Partnerships for Economic
and Workforce Development
Strengthen the Colleges’
capacity to respond to current
and emerging labor market
needs and to prepare students to
compete in a global economy.
2
2007-08 Strategies: District Public Affairs & Printing and Design
Page 122 of 127
1) Ongoing – New marketing
program introduced to public
information officers and marketing
directors state-wide in April
conference call and e-mails.
1). Ongoing – Managed at individual campuses.
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
Student Services
The campuses provide the
necessary student services to
ensure learning success.
2008-09 Strategies: District Public Affairs & Printing and Design
1) Update District web site in
coordination with campus web
site updates.
CCC System Strategic
Plan
1) Updated District web site
with “look and feel”
compatible to campus web
sites, incorporating District
and campus branding.
1) Ongoing – District web site planning started in
discussions with campus PIOs (including Cypress
College, which underwent update process in 200708).
1) Public Affairs Director
A. College Awareness and
Access
Increase awareness of college as
a viable option and enhance
access to higher education for
growing populations.
B. Student Success and
Readiness
Promote college readiness and
provide the programs and
services to enable all students to
achieve their educational and
career goals.
3
Mutual Understanding
A mutual understanding of and
appreciation for each other’s
value and contribution exists
among Cypress College,
Fullerton College, the School of
Continuing Education, and the
District.
Focus Area II: Intra-District and Community Collaboration
2007-08 Strategies: District Public Affairs & Printing and Design
2008-09 Strategies: District Public Affairs & Printing and Design
1) Emphasize inter-related goals
of campuses and District at
quarterly District Office Staff
meetings.
1) District Office Staff
Meeting agendas.
1) Public Affairs Director
and other District Office
managers
CCC System Strategic
Plan
D. System Effectiveness
Improve system effectiveness
through communication and
Page 123 of 127
1) Ongoing – Presented
Community Awareness Program
research and overview at Fall
District Office staff meeting;
department manager updates
consistently address inter-related
goals and operations of campuses.
1) Ongoing – Assisted in planning and publicizing
Strategic Conversation and follow-up coffees at each
campus, coordinated monthly Chancellor’s Memo to
all staff.
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
coordination, regulatory reform,
and performance measurement.
4
Community Relations
2007-08 Strategies: District Public Affairs & Printing and Design
NOCCCD is a vital and integral
part of the community.
2008-09 Strategies: District Public Affairs & Printing and Design
CCC System Strategic
Plan
C. Partnerships for Economic
and Workforce Development
Strengthen the Colleges’
capacity to respond to current
and emerging labor market
needs and to prepare students to
compete in a global economy.
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
5
Leadership and Decision
Making
Effective leadership and
decision-making are based on an
inclusive process that uses data,
standards, law, policies, and
procedures.
1) Develop District Office
Community Service Program.
1) One or more District
Office community service
projects.
1) Public Affairs Director
and District Office
Committee
1) Ongoing – Conducted interest inventory survey.
2) Introduce the new Chancellor
and Provost to the District’s
communities.
2) District-wide
communications and events
introducing the Chancellor
and Provost.
2) Public Affairs Director,
Campus PIOs and Executive
Assistants
2) Ongoing – Coordinated communications and
events to introduce the Chancellor and Provost, and
highlight the District.
3) Communicate the
collaborative work and special
accomplishments of the Board
of Trustees.
3) More news releases and
web site postings about the
Board of Trustees.
3) Public Affairs Director
3) Ongoing – Distributed communications about
Board emergency preparation training and support of
May 19 propositions, and a member’s election to
CCCT Board.
4) Provide District assistance for
campus community relations
efforts.
4) District Office support to
help with timely issues.
4) Public Affairs Director
4) Ongoing – District Public
Affairs Office is on-call to assist
campuses with timely community
relations issues.
4) Ongoing – Assisted with community
relations/news media relations for FC PE Complex,
CC Anti-Abortion Protests, and AC Great Shakeout
Drill.
2007-08 Strategies: District Public Affairs & Printing and Design
1) Complete a District-wide
Incident Communications Plan
both to comply with state and
federal Incident Command
operations during declared
emergencies and to set response
protocol for site-based incidents.
1) Plan processes and
document.
1) Campus Public
Information Officers and
Public Affairs Director
1) Ongoing – Work on Incident
Communications Plan started in
December.
1) Ongoing – Work on Incident Communications
Plan is in final stages.
2) Assist with development of
2) Plan processes and
2) District Risk Manager,
2) Ongoing – Work on Incident
2) Ongoing – Work on Incident Management Plan
Page 124 of 127
Goal
CCC System Strategic
Plan
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
Strategies
Incident Management Plan to
serve as a template or model for
each District campus.
Indicators/Measures/
Targets (2007-2008
and Beyond)
document.
Responsible Parties
District Incident Planning
Consultant, Campus
Incident Managers, Campus
Public Information Officers,
and Public Affairs Director
June 2008 Evaluation of
Performance
Management Plan started by Risk
Manager and District Incident
Planning Consultant; Public
Information Officers and Public
Affairs Director to join process
after completion of Incident
Communications Plan.
June 2009 Evaluation of Performance
continues.
2008-09 Strategies: District Public Affairs & Printing and Design
1) Convene a District-wide
Team of Constituent Group
representatives to review the
data collection needs of the
District-wide Strategic Plan.
6
Revenue Generating
Opportunities
1) An updated datacollection plan for the
District-wide Strategic Plan.
1) Ongoing – Work on updated data-collection plan
well underway.
1) Public affairs Director,
Information Services
Director and Chancellor
Focus Area III: Effective and Efficient Use of Resources
2007-08 Strategies: District Public Affairs & Printing and Design
District revenue-generating
opportunities are maximized.
CCC System Strategic
Plan
E. Resource Development
Provide enhanced resources and
allocation methods to ensure
high quality education for all.
2008-09 Strategies: District Public Affairs & Printing and Design
1) Explore a new name and
positioning for the District
Foundation.
1) New name approved by
Board of Directors, with
new branding materials.
1) District Foundation
Board, including Public
Affairs Director
1) Ongoing – Direction provided
by Board at April Annual Meeting.
1) Completed – New name finalized: NOCCCD
Foundation.
1a) Ongoing – New positioning underway: Case
statement drafted, working with consultant to
research other foundation best practices and lay
groundwork for greatly expanding scope.
2) Implement District
Foundation by-law changes
approved in April, including
addition of college presidents
and continuing education
2) Appointment of new
Board members and
establishment of new
School of Continuing
Education accounts.
2) District Foundation
Board, including Public
Affairs Director, Vice
Chancellor of Finance and
Facilities, and School of
Page 125 of 127
2) Ongoing – Invitations extended
to new Board members and first
new accounts being established for
the School of Continuing
Education.
2) Completed – Extended Board provides in input on
positioning for Foundation; SCE accounts
operational.
Goal
Strategies
Indicators/Measures/
Targets (2007-2008
and Beyond)
provost as Board members and
integration of the School of
Continuing Education as a part
of the Foundation.
7
Facilities and Technology
Responsible Parties
June 2008 Evaluation of
Performance
June 2009 Evaluation of Performance
Continuing Education
Provost
2007-08 Strategies: District Public Affairs & Printing and Design
Through effective planning and
using resources efficiently, the
District/campuses, provide
facilities, equipment,
technology, and infrastructure to
adequately support instructional
programs and services.
CCC System Strategic
Plan
D. System Effectiveness
Improve system effectiveness
through communication and
coordination, regulatory reform,
and performance measurement.
2008-09 Strategies: District Public Affairs & Printing and Design
1) Continue to research new
digital production equipment
acquisition opportunities.
1) Plan for future
acquisitions of production
equipment.
1) District Director of
Printing and Design
1) Work on this goal will continue
as existing equipment needs to be
replaced.
1) Ongoing – New equipment, with upgraded
operating systems and graphic programs, have been
purchased for graphic designers.
1) Ongoing – work is underway on
21 new strategies within the
Marketing and Branding Rollout
1) Ongoing – Work is underway on new strategies
within the Marketing and Branding Plan to reflect
changing economic budgeting.
E. Resource Development
Provide enhanced resources and
allocation methods to ensure
high quality education for all.
8
Marketing/
Communications
2007-08 Strategies: District Public Affairs & Printing and Design
Marketing/communications
efforts are evaluated and refined
on an ongoing basis to enhance
1) Implement Community
Awareness Program: Marketing
and Branding Rollout Plan with
2008-09 Strategies: District Public Affairs & Printing and Design
1) Quantity and variety of
strategies initiated and
completed; results of
1) Public Affairs Director
and Campus Public
Information Officers
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Goal
effectiveness of outreach in
enrollment management,
business, and industry
partnerships, grant writing, and
fund raising.
CCC System Strategic
Plan
A. College Awareness and
Access
Increase awareness of college as
a viable option and enhance
access to higher education for
growing populations.
Strategies
three main goals:
 Be more community and
people focused in
marketing.
 Become better known in the
District’s geographic
service area.
 Maximize impact of
marketing efforts through
collaboration.
Indicators/Measures/
Targets (2007-2008
and Beyond)
Responsible Parties
strategies.
June 2008 Evaluation of
Performance
Plan, including drafting of a new
Communication Guide, featuring
the campus and District marketing
taglines.
C. Partnerships for Economic
and Workforce Development
Strengthen the Colleges’
capacity to respond to current
and emerging labor market
needs and to prepare students to
compete in a global economy.
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June 2009 Evaluation of Performance