Web-Based Business Intelligence
at LSU
Presented By Mark Kraner and
Michael Dun
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April 14, 2005
Objectives
• Present opportunity for program
enhancement
• Provide Framework for thought
• Results
– Improved Marketing Opportunities
– System Security enhancement
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LSU System
• 10 Campuses
– Baton Rouge
•
•
•
•
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LSU A&M
LSU Ag Center
Hebert Law Center
Pennington Biomedical Center
Participating Campuses
• LSU – Eunice
• LSU Health Sciences Center – New
Orleans
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Campus Partners
• LSU Health Science Center- New
Orleans
– Printing in Computer Labs
– Food Service – Sodexho
– Vending- Imperial Vending
– Bookstore – Self-op
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Campus Partners
• LSU – Eunice
– Printing in Computer Lab
– Copiers
– Vending
– Dining Services – new contractor
– Bookstore self - op
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• You may not be as varied as our system
BUT….
Think about who has access to your system
Do you know where they store the
password?
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Questions to ponder
• Does your staff spend time generating
reports for customers?
• Does your staff generate data for
customers?
• Do customers run reports that drag the
system performance?
• Do you have an off-site data backup?
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3 Goals
1. Provide Better Data for customers
•
Demographics
– Male/Female
– Class
– On/Off Campus
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3 Goals
2. Create Data Warehouse
Use Extract- Sql
Off site back up
Security
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3 Goals
3.
•
•
•
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Make it easy to access data
No one is in “live data”
Interface is “customer friendly”
Password protected
3 Goals
• Limited data access determined by
administrator (Users, Roles, Merchants)
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Merchants can be limited to any
combination of locations…
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Simple menus…
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Reports are easy to configure…
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Solutions
• Work with Bb Consulting Services
– Michael Dun
Extract Utility set up and automation
Database configuration and extension
Custom report requirements & development
– Brent Ryan
Web development, J2EE application
User, Merchant roles and authentication
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What does the program do?
• An Example
– Rec Center
– Who is the customer?
– Male/Female
– Class
– On or Off Campus
– Other Ideas
• When do they use the Center?
• What are your peak usage times (staffing)?
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Rec Center Demographics
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Drill down provides more
visibility…
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How much detail do you want?
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Dining Services
• What do your sales to off campus students
look like?
• Again, what are the demographics?
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Drill down by Reader and
Tender…
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Or by Tender and UDF info…
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Card Office
• What do your
deposits look like?
– Where are you
spending money on
marketing?
– Which partners do
you have on the
program?
• How do you help
them?
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How do you want it??
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