Proposed Services - Campus Council for Information Technology

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PROPOSAL FOR
ONLINE STUDENT SERVICES
P REPARED AT THE REQUEST OF
I NTERIM V ICE C HANCELLOR A DELA DE LA T ORRE
Draft as of November 2012
(PLACEHOLDER PROTOTYPE, NOT FINAL DESIGN)
CONTENTS
Proposal Summary .............................................................................................................. 1
Timelines at a Glance ....................................................................................................... 2
Need for Centralized Online Student Services ................................................................... 4
Davis Honors Challenge ............................................................................................... 4
University Writing Program ......................................................................................... 4
Proposed Services ................................................................................................................ 6
Student Life Information ................................................................................................. 6
Contact System................................................................................................................. 6
Searchable Knowledge Base ............................................................................................ 6
EduStream ....................................................................................................................... 7
Calendar Feature .............................................................................................................. 7
Email and Smartsite......................................................................................................... 7
Registration ...................................................................................................................... 7
Full Course Search ........................................................................................................ 7
Shopping Cart and Class registration........................................................................... 7
Unofficial Transcript .................................................................................................... 8
Student Contact Information ....................................................................................... 8
Credit Summary............................................................................................................ 8
Placement Exams Results ............................................................................................ 8
Academic History ......................................................................................................... 8
Administrative and Academic Forms ........................................................................... 8
Student Alert System .................................................................................................... 8
Prerequisites ................................................................................................................. 8
Financial Aid .................................................................................................................... 9
MyAwards ..................................................................................................................... 9
MyForms ....................................................................................................................... 9
Summer Session Application ....................................................................................... 9
Scholarship Application ............................................................................................... 9
Student Employment.................................................................................................... 9
Student Accounting and Cashier’s Office ........................................................................ 9
Account Summary & Account Detail by Term & Holds ............................................... 9
MyBill Link ................................................................................................................... 9
Deferred Payment Plan (DPP) ................................................................................... 10
Cashier’s Payment and Reimbursement Options ...................................................... 10
Student Advising Portal ................................................................................................. 10
GPA Tools and Graphs ............................................................................................... 10
Interactive Course List ............................................................................................... 10
Electronic Forms and Petitions ................................................................................... 11
Degree Certification ..................................................................................................... 11
Online Appointment System ....................................................................................... 11
Missing Prerequisite Detection ................................................................................... 11
Registration Audits ...................................................................................................... 11
Commencement Registration system ............................................................................ 12
Online Course Evaluations ............................................................................................ 12
Graduate Studies ............................................................................................................ 12
Professional Schools ...................................................................................................... 12
Unifying Framework & Functionality ............................................................................... 14
Integration to Next Generation Campus Portal (MyUCDavis) ..................................... 14
Single Sign-On ............................................................................................................... 14
Common Set of Menus Across Applications (via web services) .................................... 14
Mobile Capability ........................................................................................................... 15
Online Project Resources and Documentation ............................................................. 15
Appendix A: Registrar Timelines ...................................................................................... 16
Appendix B: Student Accounting .......................................................................................17
Appendix C: IET’s Next Generation Portal Timelines .......................................................17
Appendix D: Student Advising Portal Timelines .............................................................. 18
Appendix E: Partnering Offices ........................................................................................ 19
PROPOSAL SUMMARY
UC Davis is at a historic point where more than 15 different units, administrative and
academic, have come together to build a suite of new virtual services for students to ease
the daily interactions they have with the campus. These services include an interactive
knowledgebase system, several communication tools to ensure that students feel part of
the UC Davis community, course registration, financial aid, student accounting and
cashier’s, student advising, commencement, and online course evaluations.
Additionally, this proposed web site will include a centralized location for students to
ask questions of campus service departments. Such a service does not currently exist on
campus and will greatly ease students seeking answers to their detailed questions. This
centralized tool would also be incorporated into the knowledgebase to allow dynamic
help functionality to be presented where appropriate.
The approach to providing the unifying elements needed to combine online services
from campus partners is simple yet powerful. Web services will provide user interface
elements such as page headers, main navigation and site styles as well as incorporating
the campus standard security framework, CAS or single sign-on. Partner departments
collaborating with the web site will simply consume services provided to “dress” their
applications in a common theme gaining a more unified appearance. This approach
preserves the campuses’ distributed nature and allows local expertise to continue to
build and maintain services they best understand while presenting it to students in a
common framework.
Below are the partners for phase one:
1. Student Affairs Marketing and Communications
2. IET
3. Financial Aid
4. Student Accounting
5. Cashier’s Office
6. College of Letters and Science
7. College of Agriculture & Environmental Sciences
8. Graduate Studies
9. Student Affairs Office of Technology
10. Office of the University Registrar
11. College of Biological Sciences
12. College of Engineering
13. Vice Provost of Undergraduate Education
14. Internship and Career Center
15. School of Veterinary Medicine
16. School of Medicine
17. School of Nursing
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18. Law School
19. Graduate School of Management
TIMELINES AT A GLANCE
The timeline is very aggressive with a pilot of the Student Services Portal available by
the beginning of July 2013. Four months of testing will follow with the system being
made available for Winter Registration in November 2013. The team is proposing a
phased release for the November registration, perhaps by college or level to ensure that
the load balancing and all the different systems work properly.
November
July
October
November
2012
2013
2013
2013
Work begins
Prototype available for testing
Available to students
Registration module used for Winter Registration
Oversight responsibilities reside with the Associate Vice Chancellor of Student Affairs
for Enrollment Services, Lora Jo Bossio.
Potential Partners: Contact Elias Lopez, Ph.D., University Registrar, at eslopez@ucdavis.edu.
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Page 2
Technical Integration Questions: Contact the architects of the framework, Brian Alexander,
bcalexander@ucdavis.edu, or Patrick Turner, peturner@ucdavis.edu.
Questions on Content: For questions on the specific content of a particular area, please contact the lead contact
of that unit listed in Appendix E.
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NEED FOR CENTRALIZED ONLINE
STUDENT SERVICES
Existing online systems for student services are a patchwork of technologies developed
over the past 10 or more years. Each system is bound by the limits of its era and is
branded by whatever user interface was fashionable at the time. More importantly, each
system is found at a different web address, requiring multiple logins as you move from
site to site. This situation is confusing, inconvenient and unexpected by today’s
technology savvy students.
The shortcomings of the current systems as well as the desired features are well
documented in two student reports and their findings are summarized below.
DAVIS HONORS CHALLENGE
In 2012, the Davis Honor’s Challenge program conducted a study titled, “Content,
Form, and Usability: Defining Qualities of a Successful Website”, by Zeeve Rose,
Drew Deurlington, Ashley Ott, and Akshaya Ramanujam, in which they recommend
that UC Davis build a “central services portal” and that it integrate the following
resources: Smartsite, UC Davis email, SISWEB, Class Registration Guide, and a link
to Davis WIKI. Other suggestions included a customizable calendar that could link
to iCal and Google Calendar, easy access to the dates and times of finals, and a search
bar that would search only Davis websites relevant to students. In terms of design,
the authors of the report recommended a design similar to Facebook, which is
familiar to students.
The authors conducted a survey of 625 individuals, including undergraduate and
graduate students, and also a focus group with 5 students. They found that 85% of
the participants expressed a need for central services portal. In the focus groups
they also found that students are interested in information that is centrally located
and up to date, accessible with a single sign-on (login), and with standardized menus
and links for each service.
UNIVERSITY WRITING PROGRAM
In December 2011, students from the University Writing Program wrote a report
titled, “SISWEB Improvement Report” (by Stephanie Ko, Alex Co, and Daniel Scott)
and found that 78% of students feel that SISWEB needs to be redesigned. Among
their recommendations were that registration include a shopping cart for students to
place their classes ahead of their registration times, that the shopping cart also warn
them of time conflicts, that it include prerequisite information in a more prominent
location, that search results also display full (closed) sections for potential waitlist
opportunities, that the website be easy to navigate by organizing key items at the top
and center with a consistent navigation menu, that selected courses be viewed
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alongside with search results, and that the new SISWEB have more colors, especially
in tables.
Their work included a survey of 70 students, personal interviews, and observations
of students browsing SISWEB.
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PROPOSED SERVICES
Following is a list of the proposed services.
STUDENT LIFE INFORMATION
In March of 2008, the Student Transition and Retention (STAR) Committee released a
report titled, “Improving Retention and Attrition of Undergraduate Students at UC
Davis” and noted that student involvement in the academic and social life of the
institution increases the chances of retention and graduation. To this end, we are
proposing several communication tools to help students better integrate into the UC
Davis community. Participating departments will be able to display announcements
using a web based tool. Announcements will be reviewed and maintained centrally
allowing for tight editorial control and consistency.
We are also proposing a centrally managed homepage features tool that allows images
and messages to rotate on the site’s primary homepage in a visually appealing and
engaging way. The features can promote campus events, special offerings, etc. Similar
tools can be found on Apple’s iTunes site (http://www.apple.com/itunes/), the UC
Davis Undergraduate Admissions website (http://admissions.ucdavis.edu/) and the
main university homepage (http://ucdavis.edu).
CONTACT SYSTEM
When appropriate, participating partner departments will have access to a
communication tracking system. It will allow student questions, and their
corresponding responses, to be managed centrally and routed to the appropriate
department. This will help ensure that questions are answered in an efficient, consistent
and timely manner. This contact system will also allow staff to measure volume, subject
frequency, contact history and more. Students will see messages they’ve sent and the
responses in a repository.
SEARCHABLE KNOWLEDGE BASE
A searchable knowledge base in the form of a search engine (such as Google) will
include the most frequently asked questions and their corresponding answers from all
participating partner departments. Entries will be maintained through a web-based tool
allowing control of information by the partner departments who are the subject matter
experts. The knowledge base’s integration with the contact system allows question and
answer combinations to be imported as FAQ items allowing for quick content creation of
relevant topics. Full search term reporting and FAQ item feedback statistics will be
available, allowing staff to hone responses and provide the information expected by
students.
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EDUSTREAM
Another important communication tool, EduStream, will act as a dynamic
communications hub; it will seamlessly aggregate interactive messages, activities, and
services from the entire university community and deliver content based on userspecific preferences and roles. It will allow information from existing systems to be
shared much more easily than ever before via common interfaces, removing barriers
between disparate campus systems and technologies. The messages will be university
focused, pulling from official university Twitter and Facebook accounts, as well as
existing messaging systems such as bulk email and WarnMe. It will also have
capabilities to display system specific messages from SmartSite and SISWEB (among
others) when such messaging channels are established.
CALENDAR FEATURE
Student schedule and campus events will be available with popular calendar integration
(Gmail, outlook, iCal).
EMAIL AND SMARTSITE
Links to IET student services, such as Gmail and Smartsite will also be available as a
service to students.
REGISTRATION
FULL COURSE SEARCH
A dynamic course search tool and related tools (course flyers, course saving) will be
available. Campus users will be able to quickly search for courses by term, crn,
course title, instructor and many more options. Courses can be saved and reviewed
as well as emailed to authenticated users providing easy options for future
registration.
SHOPPING CART AND CLASS REGISTRATION
Stemming from the course search tool will be a newly revamped class registration
tool that functions in a style more in line with current online ordering systems to
which students are accustomed.
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UNOFFICIAL TRANSCRIPT
Students will have on-demand access to an unofficial transcript.
STUDENT CONTACT INFORMATION
Student contact information such as address, phone number, and email, will also be
available, as well as the ability to easily update their information.
CREDIT SUMMARY
An admissions credit summary will be available to all enrolled students. The
admissions credit summary details which coursework and test scores are
transferable for course credit. Transferable work will be listed for both freshmen
and transfer student, including full academic history with corresponding credits
awarded.
PLACEMENT EXAMS RESULTS
This will include a complete listing of both Math and Chemistry placement exam
results for entering and continuing students. Results of other placement exams will
also be available as they make it into Banner.
ACADEMIC HISTORY
The academic history and grades section will list the student’s coursework history
and grades awarded. While not an official transcript, this tool will allow users to
verify work completed.
ADMINISTRATIVE AND ACADEMIC FORMS
A variety of online forms will be available, speeding up the process for updating
information, making requests and completing required tasks.
STUDENT ALERT SYSTEM
Student alerts will be defined and checked in real-time as students log in. Alerts will
be prominent and actionable from within the site, allowing for quick communication
and response. This is to be used only for critical and time-sensitive messages like
fatal holds and drop for non payment.
PREREQUISITES
Prerequisites was raised by ABET (engineering’s accreditation process) as a
weakness for UC Davis to address. In the first year we will work with the Academic
Senate on the different options for implementation with the goal of enforcing them
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by the end of the second year. The issue of missing data such as grades not
submitted on time, transfer credits, and AP credits will also have to be addressed.
FINANCIAL AID
MYAWARDS
MyAwards, with the Online Financial Aid Award Notice, Acceptance Portal, and a
global Shopping Sheet (by 2013-2014) will be available to students.
MYFORMS
The financial aid module will also provide students with the capability to
complete certain financial aid related forms online.
SUMMER SESSION APPLICATION
An automated online application process specifically for summer will also be
available.
SCHOLARSHIP APPLICATION
Undergraduate students will also be able to apply for scholarships.
STUDENT EMPLOYMENT
Students will have the ability to search and apply for jobs and internships online.
The online application portal is coordinated with Internship & Career Center.
STUDENT ACCOUNTING AND CASHIER’S OFFICE
ACCOUNT SUMMARY & ACCOUNT DETAIL BY TERM & HOLDS
Students will have access to view a running total of their accounts, detailed
account activity and estimated financial aid by term. They will also be able to see
any holds on their accounts.
MYBILL LINK
Students will have access to the following options:





Check your balance
Make a payment towards your balance
View your payment history
View monthly billing statements
Store your payment methods for quick and easy payment
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
As a student, provide permission to others (parents, employers, etc.) to view
your bill and make payments
DEFERRED PAYMENT PLAN (DPP)
Students will be able to self-enroll in DPP to extend payment of net registration
and housing fees each term.
CASHIER’S PAYMENT AND REIMBURSEMENT OPTIONS
Students will also have access to information on the various payment and
reimbursement options and wiring services.
STUDENT ADVISING PORTAL
The Student Advising Portal will provide tools and services for students, to help them
throughout their academic career at UC Davis. Currently the Student Advising Portal
makes many of these tools available to college and major advisors. The goal is to give
students direct access to some these tools and services, by integrating the Student
Advising Portal with the Student Services Portal.
GPA TOOLS AND GRAPHS
These tools allow students to take a greater, in depth, look at their GPA, to help
better understand how the GPA reflects their academic progress at UC Davis. For
example, a student can use these tools and graphs to determine, visually, which
subjects they excel in and which subjects are more of a struggle. Another tool allows
students to project grades they might receive in their current coursework, and see
how that would affect their GPA. There is also a balance point calculator to help
students in academic difficulty determine what is needed to get back into good
academic standing.
INTERACTIVE COURSE LIST
The Interactive Course List allows students to view transcript information in several
different ways. For example, while a transcript lists courses taken (and grades
received) by term, with the Interactive Course List, students can sort the information
by subject. This allows the student to more easily see which courses they have
completed within a given subject. Students can also select coursework to see upper
division and lower division GPA calculations of just the selected coursework. This is
useful for helping a student determine if they are meeting the 2.0 major GPA
requirements of most colleges.
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ELECTRONIC FORMS AND PETITIONS
Students will be able to submit forms and petitions electronically (example: Change
of Major). The forms and petitions will then be automatically routed to the
appropriate academic unit (college, major, registrar, etc.) for approval, and be
submitted to Banner. Students will be able to track the status of their petition and
see it advance through the workflow.
DEGREE CERTIFICATION
Degree Certification is a powerful interactive system that helps advisors determine if
and how students are meeting their Major, College and University requirements in
perusing their degree. Giving students access to this system will help them better
understand, at any time, where they stand with regards to their degree requirements,
and help them in plan out their future courses.
ONLINE APPOINTMENT SYSTEM
This feature allows students to make advising appointments online, choosing dates
and times based on advisor availability. It also allows tracking of past appointments.
The system could be expanded to a more dynamic/unified role where a student could
specify why they needed to meet with an advisor and the system would automatically
book an appointment with the correct advisors (i.e. major, college, etc.) based on the
reason supplied by the student.
MISSING PREREQUISITE DETECTION
The Student Advising Portal currently has a system to detect missing prerequisites.
It is being piloted by several majors. The information is then presented to the
instructors so they can determine whether or not to enforce those prerequisites. This
is especially useful for impacted courses. This system could be integrated or
expanded into the Registration Prerequisite component mentioned previously.
REGISTRATION AUDITS
Sometimes students enroll in a course without realizing the effects that registering in
that course may have. For example, a student may enroll in a course for which they
will only receive partial credit due to courses the student has previously completed.
Or a student may enroll in a course without realizing they need to file a petition for
the course to count toward their degree. While this information is published in the
UC Davis General Catalog, often students often overlook it when they register for
courses.
The Student Registration Audit System detects these situations and sends an audit
warning to affected students. This allows students a chance to file any needed
petitions, or to change their course registration for the upcoming term.
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While this tool is currently an advising tool, it could also be integrated as part of the
Registration component.
COMMENCEMENT REGISTRATION SYSTEM
The CA&ES Commencement system handles graduation Ceremony registration for the
four undergraduate colleges, including per-college settings such as eligibility
requirements and numbers of tickets. By integrating with the Student Services Portal,
four separate functions—Commencement information, registration, and graduation
application—can be unified into a one-stop shop. Future enhancements could include
graduate and professional student commencements.
ONLINE COURSE EVALUATIONS
Based on the interest and advice from the Academic Senate and ADMAN, the UC Davis
Administrative Application Development Initiative (AADI) has launched a new project
to deliver an automated course evaluations application that will be available to any and
all campus units that choose to use it. (Please see http://ace.ucdavis.edu for details.)
Integration of this system with the Student Services Portal is a natural fit, and would
greatly increase the ease and availability of the system to students.
GRADUATE STUDIES
Graduate Studies is actively collaborating with this initiative to identify how the
proposed student services portal might be one vehicle (perhaps among several) to help
graduate students – and perhaps prospective graduate students – access services and
information. Such services might consist of links to the graduate student application
process, information about types of student support (and perhaps specific support
awarded to the individual student user), progress toward graduate degree, contact
points for graduate programs and advisors, important dates and deadlines, and so on.
VICE PROVOST OF UNDERGRADUATE EDUCATION
INTERNSHIP AND CAREER CENTER
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SCHOOL OF VETERINARY MEDICINE
SCHOOL OF MEDICINE
SCHOOL OF NURSING
LAW SCHOOL
GRADUATE SCHOOL OF MANAGEMENT
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UNIFYING FRAMEWORK &
FUNCTIONALITY
This proposed web site involves two strategies:


The creation of new student tools that better streamline the tasks they need to
perform
The creation of a web site framework that allows campus partner departments to
include their student services into one common presentation
This framework will provide an agreed-upon set of navigation and single sign-on. Such
a web site will allow campus partner departments to present their locally-developed and
hosted web services in one central web site framework, thus creating a single, uniform
web site experience for students. The new web site will support both mobile and desktop
browsers in order to meet the growing demand by students for complete anytime,
anywhere access to services they need. Additionally, plans are under way to integrate
these services into the next generation campus portal.
INTEGRATION TO NEXT GENERATION CAMPUS PORTAL
(MYUCDAVIS)
The new MyUCDavis portal will be refocused as a lightweight campus service aggregator
for students/faculty/staff. Rather than focus on building new services from the ground
up, the portal will leverage existing services both internal and external to the
university. It will also provide a common activity stream that can be rendered within
user specific portal spaces. For example, when a user logs into MyUCDavis, if it detects
that person is a student, it will direct them to the Student Services Portal. For faculty
and staff it will direct them to staff/faculty specific portals. In each of these portal
“spaces” the activity stream will be a common element thus providing inter-portal
continuity.
SINGLE SIGN-ON
Students will only need to log in once to access the services listed in this proposal.
COMMON SET OF MENUS ACROSS APPLICATIONS (VIA WEB
SERVICES)
Web services will be used to integrate the different web sites and provide a common
look and feel. A common web page header with minimal branding and a consistent
navigation structure will be available to partner departments as well as a common page
footer. These items will wrap the participant’s application to create a common site
experience for the user community.
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MOBILE CAPABILITY
The unified student services web site will have both native web and mobile format
capabilities to provide greater access to services during their tenure at UC Davis.
ONLINE PROJECT RESOURCES AND DOCUMENTATION
An informational web page will be made available to the campus community as a
repository for documentation, downloadable code needed for the integration, and other
files needed to participate in the student services portal project.
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APPENDIX A: REGISTRAR
TIMELINES
The Office of the University Registrar and Student Affairs Office of Technology maintain
SISWEB. Below are the functionalities currently in SISWEB that will also be available in
the Student Services Portal.
Registrar Student Services - Inventory of Features
Brad Harding, 10/16/2012
Feature
Target Completion Dates
Database
API
Portal
Testing &
Integration Validation
1. Registration
1.1. Appointment Time Display
1.2. Class Schedule – Calendar View
1.3. Class Schedule – Detail View
1.4. Class Search Tool
1.5. Class Add
1.6. Class Drop
1.7. PTA/PTD Add/Drop
1.8. Grade Mode Change
1.9. Variable Unit Change
1.10. Warn Me Notice
1.11. Textbook Ordering Link
1.12. Voter Registration Link
2. Student Records
2.1. Hold Display
2.2. Grade Display
2.3. Unofficial PDF Transcript
2.4. Official Transcript Order
2.5. Diagnostic Exam Results Link
3. Personal Information
3.1. Address Display and Update
3.2. Phone Display and Update
3.3. Email Address Display (not sure if this is needed)
3.4. Emergency Contact Display and Update
3.5. WarnMe Link
3.6. Report SSN
4. Administrator
4.1. Full superuser access for small set of key SAOT staff
4.2. Read-only superuser access for broad set of campus administrative users
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APPENDIX B: STUDENT
ACCOUNTING
Student Accounting - Inventory of Features
Target Completion Dates
Feature
Database
API
Portal
Testing &
Integration Validation
5. Student Account
5.1. Account Summary Display
5.2. Account Detail Display
5.3. Deferred Payment Plan Enrollment
APPENDIX C: IET’S NEXT
GENERATION PORTAL TIMELINES
Mar 2013 - Internal beta ready to start integration testing
July 2013 - Student beta release
Fall 2013 - General student release
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APPENDIX D: STUDENT ADVISING
PORTAL TIMELINES
The L&S team is dedicated to helping the Student Services Portal succeed and to
integrating the Student Advising Portal as part of this effort.
Integration of the Student Advising Portal with the Student Services Portal can be
accomplished for the July 2013 pilot release.
Exact timelines for integration depend on when the technical tools, APIs, and web
services are made available to participating units, such as L&S, for this integration.
Current estimates are as follows:
December 2012
Initial integration tools released to participating units
January 2012
L&S integration work begins / testing of integration tools
March 2013
Final integration tools released to participating units
July 2013
Integration with Online Student Services Portal of





November 16, 2012 Draft
GPA Tools and Graphs
Interactive Course List
Electronic Forms and Petitions pilot (Change Of Major)
Missing Prerequisite Detection
Registration Audits
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APPENDIX E: PARTNERING
OFFICES
Below is the list of key staff involved from each of the partnering offices. For content or
service related to a particular area or unit, please contact the lead of the unit listed
below.
Student Affairs Marketing and Communications

Nefretiri Cooley-Broughton
nscooley@ucdavis.edu
Morna Mellor
Curtis Bray
Alex Alfieri
mwmellor@ucdavis.edu
clbray@ucdavis.edu
ajalfieri@ucdavis.edu
(Lead Contact)
IET



Financial Aid



Kathryn Maloney
Farshad. Fatemi
Liz Webb
kamaloney@ucdavis.edu
ffatemi@ucdavis.edu
ejwebb@ucdavis.edu
(Lead Contact)
iyacevedo@ucdavis.edu
repapas@ucdavis.edu
rzamir@ucdavis.edu
(Lead Contact)
smontgomery@ucdavis.edu
sjchenoweth@ucdavis.edu
(Lead Contact)
Student Accounting



Ileana Y Acevedo
Ronda Papas,
Raihana Amir
Cashier’s Office


Sylvia Montgomery
Samantha Chenoweth
College of Letters and Science




Minh Nguyen, Assistant Dean of Information Technology, mtnguyen@ucdavis.edu
Andy Richmond, Lead Application Developer, richmond@lsdo.ucdavis.edu
Megan Richmond, Lead Application Developer, mrichmond@lsdo.ucdavis.edu
Contact: techsupport@lsdo.ucdavis.edu
College of Agriculture & Environmental Sciences

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


Adam Getchell
Trish Ang
Scott Kirkland
Alan Lai
Jason Sylvestre
Ken Taylor
acgetchell@ucdavis.edu
pgang@ucdavis.edu
srkirkland@ucdavis.edu
anlai@ucdavis.edu
jsylvestre@ucdavis.edu
kentaylor@ucdavis.edu
(Lead Contact)
drshelby@ucdavis.edu
brabs@ucdavis.edu
eerichmond@ucdavis.edu
bgallagher@ucdavis.edu
(Lead Contact)
Graduate Studies




David R Shelby
Barbara Breeden
Eli Richmond
Brian J Gallagher
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



Steven Albrecht
Helen Schurke Frasier
David M Scott
Fei Liu
sjalbrecht@ucdavis.edu
hsfrasier@ucdavis.edu
damscott@ucdavis.edu
feiliu@ucdavis.edu
Student Affairs Office of Technology
Framework Team




Patrick Turner
Brian Alexander
Benjamin Garman
Erik Dahl
peturner@ucdavis.edu
bcalexander@ucdavis.edu
bdgarman@ucdavis.edu
etdahl@ucdavis.edu
(Lead Contact)
SISWEB Redesign Team







Brad Harding
Vijay Mudumbe
Skye Ha
Blaise Redder
Tim Olesen
David K Lee
Sam C Goldsby
bmharding@ucdavis.edu
vrmudumbe@ucdavis.edu
suha@ucdavis.edu
cbredder@ucdavis.edu
tlolesen@ucdavis.edu
dkhlee@ucdavis.edu
scgoldsby@ucdavis.edu
(Lead Contact)
Office of the University Registrar




Barbara Noble
Ali Marie Cordone
Teresa Olson
Julie DiMuro
bjnoble@ucdavis.edu
amcordone@ucdavis.edu
tolson@ucdavis.edu
jhdimuro@ucdavis.edu
(Lead Contact)
College of Biological Sciences


John Weston
Tim Valdapena
jcweston@ucdavis.edu
tlvaldepna@ucdavis.edu
(Lead Contact)
jebutler@ucdavis.edu
(Lead Contact)
College of Engineering

Jamie Butler
Vice Provost of Undergraduate Education

Internship and Career Center

School of Veterinary Medicine




Tai, Raymond Y
Jan E Ilkiw
Chris Brandt
Aaron C Broadus
rytai@ucdavis.edu
jeilkiw@ucdavis.edu
cmbrandt@ucdavis.edu
acbroadus@ucdavis.edu
(Lead Contact)
School of Medicine

November 16, 2012 Draft
Page 20
School of Nursing

Law School

Graduate School of Management

Potential Partners: Contact Elias Lopez, Ph.D., University Registrar, at eslopez@ucdavis.edu .
Technical Integration Questions: Contact the architects of the framework, Brian Alexander,
bcalexander@ucdavis.edu, or Patrick Turner, peturner@ucdavis.edu .
Questions on Content: For questions on the specific content of a particular area, please contact the lead contact
of that unit.
November 16, 2012 Draft
Page 21
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