PROPOSAL FOR ONLINE STUDENT SERVICES P REPARED AT THE REQUEST OF I NTERIM V ICE C HANCELLOR A DELA DE LA T ORRE Draft as of November 2012 (PLACEHOLDER PROTOTYPE, NOT FINAL DESIGN) CONTENTS Proposal Summary .............................................................................................................. 1 Timelines at a Glance ....................................................................................................... 2 Need for Centralized Online Student Services ................................................................... 4 Davis Honors Challenge ............................................................................................... 4 University Writing Program ......................................................................................... 4 Proposed Services ................................................................................................................ 6 Student Life Information ................................................................................................. 6 Contact System................................................................................................................. 6 Searchable Knowledge Base ............................................................................................ 6 EduStream ....................................................................................................................... 7 Calendar Feature .............................................................................................................. 7 Email and Smartsite......................................................................................................... 7 Registration ...................................................................................................................... 7 Full Course Search ........................................................................................................ 7 Shopping Cart and Class registration........................................................................... 7 Unofficial Transcript .................................................................................................... 8 Student Contact Information ....................................................................................... 8 Credit Summary............................................................................................................ 8 Placement Exams Results ............................................................................................ 8 Academic History ......................................................................................................... 8 Administrative and Academic Forms ........................................................................... 8 Student Alert System .................................................................................................... 8 Prerequisites ................................................................................................................. 8 Financial Aid .................................................................................................................... 9 MyAwards ..................................................................................................................... 9 MyForms ....................................................................................................................... 9 Summer Session Application ....................................................................................... 9 Scholarship Application ............................................................................................... 9 Student Employment.................................................................................................... 9 Student Accounting and Cashier’s Office ........................................................................ 9 Account Summary & Account Detail by Term & Holds ............................................... 9 MyBill Link ................................................................................................................... 9 Deferred Payment Plan (DPP) ................................................................................... 10 Cashier’s Payment and Reimbursement Options ...................................................... 10 Student Advising Portal ................................................................................................. 10 GPA Tools and Graphs ............................................................................................... 10 Interactive Course List ............................................................................................... 10 Electronic Forms and Petitions ................................................................................... 11 Degree Certification ..................................................................................................... 11 Online Appointment System ....................................................................................... 11 Missing Prerequisite Detection ................................................................................... 11 Registration Audits ...................................................................................................... 11 Commencement Registration system ............................................................................ 12 Online Course Evaluations ............................................................................................ 12 Graduate Studies ............................................................................................................ 12 Professional Schools ...................................................................................................... 12 Unifying Framework & Functionality ............................................................................... 14 Integration to Next Generation Campus Portal (MyUCDavis) ..................................... 14 Single Sign-On ............................................................................................................... 14 Common Set of Menus Across Applications (via web services) .................................... 14 Mobile Capability ........................................................................................................... 15 Online Project Resources and Documentation ............................................................. 15 Appendix A: Registrar Timelines ...................................................................................... 16 Appendix B: Student Accounting .......................................................................................17 Appendix C: IET’s Next Generation Portal Timelines .......................................................17 Appendix D: Student Advising Portal Timelines .............................................................. 18 Appendix E: Partnering Offices ........................................................................................ 19 PROPOSAL SUMMARY UC Davis is at a historic point where more than 15 different units, administrative and academic, have come together to build a suite of new virtual services for students to ease the daily interactions they have with the campus. These services include an interactive knowledgebase system, several communication tools to ensure that students feel part of the UC Davis community, course registration, financial aid, student accounting and cashier’s, student advising, commencement, and online course evaluations. Additionally, this proposed web site will include a centralized location for students to ask questions of campus service departments. Such a service does not currently exist on campus and will greatly ease students seeking answers to their detailed questions. This centralized tool would also be incorporated into the knowledgebase to allow dynamic help functionality to be presented where appropriate. The approach to providing the unifying elements needed to combine online services from campus partners is simple yet powerful. Web services will provide user interface elements such as page headers, main navigation and site styles as well as incorporating the campus standard security framework, CAS or single sign-on. Partner departments collaborating with the web site will simply consume services provided to “dress” their applications in a common theme gaining a more unified appearance. This approach preserves the campuses’ distributed nature and allows local expertise to continue to build and maintain services they best understand while presenting it to students in a common framework. Below are the partners for phase one: 1. Student Affairs Marketing and Communications 2. IET 3. Financial Aid 4. Student Accounting 5. Cashier’s Office 6. College of Letters and Science 7. College of Agriculture & Environmental Sciences 8. Graduate Studies 9. Student Affairs Office of Technology 10. Office of the University Registrar 11. College of Biological Sciences 12. College of Engineering 13. Vice Provost of Undergraduate Education 14. Internship and Career Center 15. School of Veterinary Medicine 16. School of Medicine 17. School of Nursing November 16, 2012 Draft Page 1 18. Law School 19. Graduate School of Management TIMELINES AT A GLANCE The timeline is very aggressive with a pilot of the Student Services Portal available by the beginning of July 2013. Four months of testing will follow with the system being made available for Winter Registration in November 2013. The team is proposing a phased release for the November registration, perhaps by college or level to ensure that the load balancing and all the different systems work properly. November July October November 2012 2013 2013 2013 Work begins Prototype available for testing Available to students Registration module used for Winter Registration Oversight responsibilities reside with the Associate Vice Chancellor of Student Affairs for Enrollment Services, Lora Jo Bossio. Potential Partners: Contact Elias Lopez, Ph.D., University Registrar, at eslopez@ucdavis.edu. November 16, 2012 Draft Page 2 Technical Integration Questions: Contact the architects of the framework, Brian Alexander, bcalexander@ucdavis.edu, or Patrick Turner, peturner@ucdavis.edu. Questions on Content: For questions on the specific content of a particular area, please contact the lead contact of that unit listed in Appendix E. November 16, 2012 Draft Page 3 NEED FOR CENTRALIZED ONLINE STUDENT SERVICES Existing online systems for student services are a patchwork of technologies developed over the past 10 or more years. Each system is bound by the limits of its era and is branded by whatever user interface was fashionable at the time. More importantly, each system is found at a different web address, requiring multiple logins as you move from site to site. This situation is confusing, inconvenient and unexpected by today’s technology savvy students. The shortcomings of the current systems as well as the desired features are well documented in two student reports and their findings are summarized below. DAVIS HONORS CHALLENGE In 2012, the Davis Honor’s Challenge program conducted a study titled, “Content, Form, and Usability: Defining Qualities of a Successful Website”, by Zeeve Rose, Drew Deurlington, Ashley Ott, and Akshaya Ramanujam, in which they recommend that UC Davis build a “central services portal” and that it integrate the following resources: Smartsite, UC Davis email, SISWEB, Class Registration Guide, and a link to Davis WIKI. Other suggestions included a customizable calendar that could link to iCal and Google Calendar, easy access to the dates and times of finals, and a search bar that would search only Davis websites relevant to students. In terms of design, the authors of the report recommended a design similar to Facebook, which is familiar to students. The authors conducted a survey of 625 individuals, including undergraduate and graduate students, and also a focus group with 5 students. They found that 85% of the participants expressed a need for central services portal. In the focus groups they also found that students are interested in information that is centrally located and up to date, accessible with a single sign-on (login), and with standardized menus and links for each service. UNIVERSITY WRITING PROGRAM In December 2011, students from the University Writing Program wrote a report titled, “SISWEB Improvement Report” (by Stephanie Ko, Alex Co, and Daniel Scott) and found that 78% of students feel that SISWEB needs to be redesigned. Among their recommendations were that registration include a shopping cart for students to place their classes ahead of their registration times, that the shopping cart also warn them of time conflicts, that it include prerequisite information in a more prominent location, that search results also display full (closed) sections for potential waitlist opportunities, that the website be easy to navigate by organizing key items at the top and center with a consistent navigation menu, that selected courses be viewed November 16, 2012 Draft Page 4 alongside with search results, and that the new SISWEB have more colors, especially in tables. Their work included a survey of 70 students, personal interviews, and observations of students browsing SISWEB. November 16, 2012 Draft Page 5 PROPOSED SERVICES Following is a list of the proposed services. STUDENT LIFE INFORMATION In March of 2008, the Student Transition and Retention (STAR) Committee released a report titled, “Improving Retention and Attrition of Undergraduate Students at UC Davis” and noted that student involvement in the academic and social life of the institution increases the chances of retention and graduation. To this end, we are proposing several communication tools to help students better integrate into the UC Davis community. Participating departments will be able to display announcements using a web based tool. Announcements will be reviewed and maintained centrally allowing for tight editorial control and consistency. We are also proposing a centrally managed homepage features tool that allows images and messages to rotate on the site’s primary homepage in a visually appealing and engaging way. The features can promote campus events, special offerings, etc. Similar tools can be found on Apple’s iTunes site (http://www.apple.com/itunes/), the UC Davis Undergraduate Admissions website (http://admissions.ucdavis.edu/) and the main university homepage (http://ucdavis.edu). CONTACT SYSTEM When appropriate, participating partner departments will have access to a communication tracking system. It will allow student questions, and their corresponding responses, to be managed centrally and routed to the appropriate department. This will help ensure that questions are answered in an efficient, consistent and timely manner. This contact system will also allow staff to measure volume, subject frequency, contact history and more. Students will see messages they’ve sent and the responses in a repository. SEARCHABLE KNOWLEDGE BASE A searchable knowledge base in the form of a search engine (such as Google) will include the most frequently asked questions and their corresponding answers from all participating partner departments. Entries will be maintained through a web-based tool allowing control of information by the partner departments who are the subject matter experts. The knowledge base’s integration with the contact system allows question and answer combinations to be imported as FAQ items allowing for quick content creation of relevant topics. Full search term reporting and FAQ item feedback statistics will be available, allowing staff to hone responses and provide the information expected by students. November 16, 2012 Draft Page 6 EDUSTREAM Another important communication tool, EduStream, will act as a dynamic communications hub; it will seamlessly aggregate interactive messages, activities, and services from the entire university community and deliver content based on userspecific preferences and roles. It will allow information from existing systems to be shared much more easily than ever before via common interfaces, removing barriers between disparate campus systems and technologies. The messages will be university focused, pulling from official university Twitter and Facebook accounts, as well as existing messaging systems such as bulk email and WarnMe. It will also have capabilities to display system specific messages from SmartSite and SISWEB (among others) when such messaging channels are established. CALENDAR FEATURE Student schedule and campus events will be available with popular calendar integration (Gmail, outlook, iCal). EMAIL AND SMARTSITE Links to IET student services, such as Gmail and Smartsite will also be available as a service to students. REGISTRATION FULL COURSE SEARCH A dynamic course search tool and related tools (course flyers, course saving) will be available. Campus users will be able to quickly search for courses by term, crn, course title, instructor and many more options. Courses can be saved and reviewed as well as emailed to authenticated users providing easy options for future registration. SHOPPING CART AND CLASS REGISTRATION Stemming from the course search tool will be a newly revamped class registration tool that functions in a style more in line with current online ordering systems to which students are accustomed. November 16, 2012 Draft Page 7 UNOFFICIAL TRANSCRIPT Students will have on-demand access to an unofficial transcript. STUDENT CONTACT INFORMATION Student contact information such as address, phone number, and email, will also be available, as well as the ability to easily update their information. CREDIT SUMMARY An admissions credit summary will be available to all enrolled students. The admissions credit summary details which coursework and test scores are transferable for course credit. Transferable work will be listed for both freshmen and transfer student, including full academic history with corresponding credits awarded. PLACEMENT EXAMS RESULTS This will include a complete listing of both Math and Chemistry placement exam results for entering and continuing students. Results of other placement exams will also be available as they make it into Banner. ACADEMIC HISTORY The academic history and grades section will list the student’s coursework history and grades awarded. While not an official transcript, this tool will allow users to verify work completed. ADMINISTRATIVE AND ACADEMIC FORMS A variety of online forms will be available, speeding up the process for updating information, making requests and completing required tasks. STUDENT ALERT SYSTEM Student alerts will be defined and checked in real-time as students log in. Alerts will be prominent and actionable from within the site, allowing for quick communication and response. This is to be used only for critical and time-sensitive messages like fatal holds and drop for non payment. PREREQUISITES Prerequisites was raised by ABET (engineering’s accreditation process) as a weakness for UC Davis to address. In the first year we will work with the Academic Senate on the different options for implementation with the goal of enforcing them November 16, 2012 Draft Page 8 by the end of the second year. The issue of missing data such as grades not submitted on time, transfer credits, and AP credits will also have to be addressed. FINANCIAL AID MYAWARDS MyAwards, with the Online Financial Aid Award Notice, Acceptance Portal, and a global Shopping Sheet (by 2013-2014) will be available to students. MYFORMS The financial aid module will also provide students with the capability to complete certain financial aid related forms online. SUMMER SESSION APPLICATION An automated online application process specifically for summer will also be available. SCHOLARSHIP APPLICATION Undergraduate students will also be able to apply for scholarships. STUDENT EMPLOYMENT Students will have the ability to search and apply for jobs and internships online. The online application portal is coordinated with Internship & Career Center. STUDENT ACCOUNTING AND CASHIER’S OFFICE ACCOUNT SUMMARY & ACCOUNT DETAIL BY TERM & HOLDS Students will have access to view a running total of their accounts, detailed account activity and estimated financial aid by term. They will also be able to see any holds on their accounts. MYBILL LINK Students will have access to the following options: Check your balance Make a payment towards your balance View your payment history View monthly billing statements Store your payment methods for quick and easy payment November 16, 2012 Draft Page 9 As a student, provide permission to others (parents, employers, etc.) to view your bill and make payments DEFERRED PAYMENT PLAN (DPP) Students will be able to self-enroll in DPP to extend payment of net registration and housing fees each term. CASHIER’S PAYMENT AND REIMBURSEMENT OPTIONS Students will also have access to information on the various payment and reimbursement options and wiring services. STUDENT ADVISING PORTAL The Student Advising Portal will provide tools and services for students, to help them throughout their academic career at UC Davis. Currently the Student Advising Portal makes many of these tools available to college and major advisors. The goal is to give students direct access to some these tools and services, by integrating the Student Advising Portal with the Student Services Portal. GPA TOOLS AND GRAPHS These tools allow students to take a greater, in depth, look at their GPA, to help better understand how the GPA reflects their academic progress at UC Davis. For example, a student can use these tools and graphs to determine, visually, which subjects they excel in and which subjects are more of a struggle. Another tool allows students to project grades they might receive in their current coursework, and see how that would affect their GPA. There is also a balance point calculator to help students in academic difficulty determine what is needed to get back into good academic standing. INTERACTIVE COURSE LIST The Interactive Course List allows students to view transcript information in several different ways. For example, while a transcript lists courses taken (and grades received) by term, with the Interactive Course List, students can sort the information by subject. This allows the student to more easily see which courses they have completed within a given subject. Students can also select coursework to see upper division and lower division GPA calculations of just the selected coursework. This is useful for helping a student determine if they are meeting the 2.0 major GPA requirements of most colleges. November 16, 2012 Draft Page 10 ELECTRONIC FORMS AND PETITIONS Students will be able to submit forms and petitions electronically (example: Change of Major). The forms and petitions will then be automatically routed to the appropriate academic unit (college, major, registrar, etc.) for approval, and be submitted to Banner. Students will be able to track the status of their petition and see it advance through the workflow. DEGREE CERTIFICATION Degree Certification is a powerful interactive system that helps advisors determine if and how students are meeting their Major, College and University requirements in perusing their degree. Giving students access to this system will help them better understand, at any time, where they stand with regards to their degree requirements, and help them in plan out their future courses. ONLINE APPOINTMENT SYSTEM This feature allows students to make advising appointments online, choosing dates and times based on advisor availability. It also allows tracking of past appointments. The system could be expanded to a more dynamic/unified role where a student could specify why they needed to meet with an advisor and the system would automatically book an appointment with the correct advisors (i.e. major, college, etc.) based on the reason supplied by the student. MISSING PREREQUISITE DETECTION The Student Advising Portal currently has a system to detect missing prerequisites. It is being piloted by several majors. The information is then presented to the instructors so they can determine whether or not to enforce those prerequisites. This is especially useful for impacted courses. This system could be integrated or expanded into the Registration Prerequisite component mentioned previously. REGISTRATION AUDITS Sometimes students enroll in a course without realizing the effects that registering in that course may have. For example, a student may enroll in a course for which they will only receive partial credit due to courses the student has previously completed. Or a student may enroll in a course without realizing they need to file a petition for the course to count toward their degree. While this information is published in the UC Davis General Catalog, often students often overlook it when they register for courses. The Student Registration Audit System detects these situations and sends an audit warning to affected students. This allows students a chance to file any needed petitions, or to change their course registration for the upcoming term. November 16, 2012 Draft Page 11 While this tool is currently an advising tool, it could also be integrated as part of the Registration component. COMMENCEMENT REGISTRATION SYSTEM The CA&ES Commencement system handles graduation Ceremony registration for the four undergraduate colleges, including per-college settings such as eligibility requirements and numbers of tickets. By integrating with the Student Services Portal, four separate functions—Commencement information, registration, and graduation application—can be unified into a one-stop shop. Future enhancements could include graduate and professional student commencements. ONLINE COURSE EVALUATIONS Based on the interest and advice from the Academic Senate and ADMAN, the UC Davis Administrative Application Development Initiative (AADI) has launched a new project to deliver an automated course evaluations application that will be available to any and all campus units that choose to use it. (Please see http://ace.ucdavis.edu for details.) Integration of this system with the Student Services Portal is a natural fit, and would greatly increase the ease and availability of the system to students. GRADUATE STUDIES Graduate Studies is actively collaborating with this initiative to identify how the proposed student services portal might be one vehicle (perhaps among several) to help graduate students – and perhaps prospective graduate students – access services and information. Such services might consist of links to the graduate student application process, information about types of student support (and perhaps specific support awarded to the individual student user), progress toward graduate degree, contact points for graduate programs and advisors, important dates and deadlines, and so on. VICE PROVOST OF UNDERGRADUATE EDUCATION INTERNSHIP AND CAREER CENTER November 16, 2012 Draft Page 12 SCHOOL OF VETERINARY MEDICINE SCHOOL OF MEDICINE SCHOOL OF NURSING LAW SCHOOL GRADUATE SCHOOL OF MANAGEMENT November 16, 2012 Draft Page 13 UNIFYING FRAMEWORK & FUNCTIONALITY This proposed web site involves two strategies: The creation of new student tools that better streamline the tasks they need to perform The creation of a web site framework that allows campus partner departments to include their student services into one common presentation This framework will provide an agreed-upon set of navigation and single sign-on. Such a web site will allow campus partner departments to present their locally-developed and hosted web services in one central web site framework, thus creating a single, uniform web site experience for students. The new web site will support both mobile and desktop browsers in order to meet the growing demand by students for complete anytime, anywhere access to services they need. Additionally, plans are under way to integrate these services into the next generation campus portal. INTEGRATION TO NEXT GENERATION CAMPUS PORTAL (MYUCDAVIS) The new MyUCDavis portal will be refocused as a lightweight campus service aggregator for students/faculty/staff. Rather than focus on building new services from the ground up, the portal will leverage existing services both internal and external to the university. It will also provide a common activity stream that can be rendered within user specific portal spaces. For example, when a user logs into MyUCDavis, if it detects that person is a student, it will direct them to the Student Services Portal. For faculty and staff it will direct them to staff/faculty specific portals. In each of these portal “spaces” the activity stream will be a common element thus providing inter-portal continuity. SINGLE SIGN-ON Students will only need to log in once to access the services listed in this proposal. COMMON SET OF MENUS ACROSS APPLICATIONS (VIA WEB SERVICES) Web services will be used to integrate the different web sites and provide a common look and feel. A common web page header with minimal branding and a consistent navigation structure will be available to partner departments as well as a common page footer. These items will wrap the participant’s application to create a common site experience for the user community. November 16, 2012 Draft Page 14 MOBILE CAPABILITY The unified student services web site will have both native web and mobile format capabilities to provide greater access to services during their tenure at UC Davis. ONLINE PROJECT RESOURCES AND DOCUMENTATION An informational web page will be made available to the campus community as a repository for documentation, downloadable code needed for the integration, and other files needed to participate in the student services portal project. November 16, 2012 Draft Page 15 APPENDIX A: REGISTRAR TIMELINES The Office of the University Registrar and Student Affairs Office of Technology maintain SISWEB. Below are the functionalities currently in SISWEB that will also be available in the Student Services Portal. Registrar Student Services - Inventory of Features Brad Harding, 10/16/2012 Feature Target Completion Dates Database API Portal Testing & Integration Validation 1. Registration 1.1. Appointment Time Display 1.2. Class Schedule – Calendar View 1.3. Class Schedule – Detail View 1.4. Class Search Tool 1.5. Class Add 1.6. Class Drop 1.7. PTA/PTD Add/Drop 1.8. Grade Mode Change 1.9. Variable Unit Change 1.10. Warn Me Notice 1.11. Textbook Ordering Link 1.12. Voter Registration Link 2. Student Records 2.1. Hold Display 2.2. Grade Display 2.3. Unofficial PDF Transcript 2.4. Official Transcript Order 2.5. Diagnostic Exam Results Link 3. Personal Information 3.1. Address Display and Update 3.2. Phone Display and Update 3.3. Email Address Display (not sure if this is needed) 3.4. Emergency Contact Display and Update 3.5. WarnMe Link 3.6. Report SSN 4. Administrator 4.1. Full superuser access for small set of key SAOT staff 4.2. Read-only superuser access for broad set of campus administrative users November 16, 2012 Draft Page 16 APPENDIX B: STUDENT ACCOUNTING Student Accounting - Inventory of Features Target Completion Dates Feature Database API Portal Testing & Integration Validation 5. Student Account 5.1. Account Summary Display 5.2. Account Detail Display 5.3. Deferred Payment Plan Enrollment APPENDIX C: IET’S NEXT GENERATION PORTAL TIMELINES Mar 2013 - Internal beta ready to start integration testing July 2013 - Student beta release Fall 2013 - General student release November 16, 2012 Draft Page 17 APPENDIX D: STUDENT ADVISING PORTAL TIMELINES The L&S team is dedicated to helping the Student Services Portal succeed and to integrating the Student Advising Portal as part of this effort. Integration of the Student Advising Portal with the Student Services Portal can be accomplished for the July 2013 pilot release. Exact timelines for integration depend on when the technical tools, APIs, and web services are made available to participating units, such as L&S, for this integration. Current estimates are as follows: December 2012 Initial integration tools released to participating units January 2012 L&S integration work begins / testing of integration tools March 2013 Final integration tools released to participating units July 2013 Integration with Online Student Services Portal of November 16, 2012 Draft GPA Tools and Graphs Interactive Course List Electronic Forms and Petitions pilot (Change Of Major) Missing Prerequisite Detection Registration Audits Page 18 APPENDIX E: PARTNERING OFFICES Below is the list of key staff involved from each of the partnering offices. For content or service related to a particular area or unit, please contact the lead of the unit listed below. Student Affairs Marketing and Communications Nefretiri Cooley-Broughton nscooley@ucdavis.edu Morna Mellor Curtis Bray Alex Alfieri mwmellor@ucdavis.edu clbray@ucdavis.edu ajalfieri@ucdavis.edu (Lead Contact) IET Financial Aid Kathryn Maloney Farshad. Fatemi Liz Webb kamaloney@ucdavis.edu ffatemi@ucdavis.edu ejwebb@ucdavis.edu (Lead Contact) iyacevedo@ucdavis.edu repapas@ucdavis.edu rzamir@ucdavis.edu (Lead Contact) smontgomery@ucdavis.edu sjchenoweth@ucdavis.edu (Lead Contact) Student Accounting Ileana Y Acevedo Ronda Papas, Raihana Amir Cashier’s Office Sylvia Montgomery Samantha Chenoweth College of Letters and Science Minh Nguyen, Assistant Dean of Information Technology, mtnguyen@ucdavis.edu Andy Richmond, Lead Application Developer, richmond@lsdo.ucdavis.edu Megan Richmond, Lead Application Developer, mrichmond@lsdo.ucdavis.edu Contact: techsupport@lsdo.ucdavis.edu College of Agriculture & Environmental Sciences Adam Getchell Trish Ang Scott Kirkland Alan Lai Jason Sylvestre Ken Taylor acgetchell@ucdavis.edu pgang@ucdavis.edu srkirkland@ucdavis.edu anlai@ucdavis.edu jsylvestre@ucdavis.edu kentaylor@ucdavis.edu (Lead Contact) drshelby@ucdavis.edu brabs@ucdavis.edu eerichmond@ucdavis.edu bgallagher@ucdavis.edu (Lead Contact) Graduate Studies David R Shelby Barbara Breeden Eli Richmond Brian J Gallagher November 16, 2012 Draft Page 19 Steven Albrecht Helen Schurke Frasier David M Scott Fei Liu sjalbrecht@ucdavis.edu hsfrasier@ucdavis.edu damscott@ucdavis.edu feiliu@ucdavis.edu Student Affairs Office of Technology Framework Team Patrick Turner Brian Alexander Benjamin Garman Erik Dahl peturner@ucdavis.edu bcalexander@ucdavis.edu bdgarman@ucdavis.edu etdahl@ucdavis.edu (Lead Contact) SISWEB Redesign Team Brad Harding Vijay Mudumbe Skye Ha Blaise Redder Tim Olesen David K Lee Sam C Goldsby bmharding@ucdavis.edu vrmudumbe@ucdavis.edu suha@ucdavis.edu cbredder@ucdavis.edu tlolesen@ucdavis.edu dkhlee@ucdavis.edu scgoldsby@ucdavis.edu (Lead Contact) Office of the University Registrar Barbara Noble Ali Marie Cordone Teresa Olson Julie DiMuro bjnoble@ucdavis.edu amcordone@ucdavis.edu tolson@ucdavis.edu jhdimuro@ucdavis.edu (Lead Contact) College of Biological Sciences John Weston Tim Valdapena jcweston@ucdavis.edu tlvaldepna@ucdavis.edu (Lead Contact) jebutler@ucdavis.edu (Lead Contact) College of Engineering Jamie Butler Vice Provost of Undergraduate Education Internship and Career Center School of Veterinary Medicine Tai, Raymond Y Jan E Ilkiw Chris Brandt Aaron C Broadus rytai@ucdavis.edu jeilkiw@ucdavis.edu cmbrandt@ucdavis.edu acbroadus@ucdavis.edu (Lead Contact) School of Medicine November 16, 2012 Draft Page 20 School of Nursing Law School Graduate School of Management Potential Partners: Contact Elias Lopez, Ph.D., University Registrar, at eslopez@ucdavis.edu . Technical Integration Questions: Contact the architects of the framework, Brian Alexander, bcalexander@ucdavis.edu, or Patrick Turner, peturner@ucdavis.edu . Questions on Content: For questions on the specific content of a particular area, please contact the lead contact of that unit. November 16, 2012 Draft Page 21