Post Orientation…
Did you get all that?
One Stop Students Services and the UNF Cashiers
Office are both conveniently located in building 53,
UNF Hall:
UNF Hall (building 53) is located ¼ mile north of
Alumni drive on Kernan Boulevard. There is ample
parking and daily parking passes can be obtained at
the entrance to the lot.
UNF Hall
Office Hours:
Mon – Thursday: 8:30am – 5pm
Friday: 8:30am – 4pm
Telephone: 904.620.2472
Contact Us
Website
UNF Hall
Office Hours:
Mon – Thursday: 8am – 5pm
Friday: 9am – 5pm
Telephone: 904.620.5555
Website
Contact Us
IMPORTANT
Student Rights: FERPA
The Family Educational Rights and Privacy Act protects
every student’s academic and financial records.
– Cashier and One Stop employees can not discuss student records
with anyone other than the student.
– This policy applies to all service interactions including telephone,
email and in person visits.
– Students must present valid photo identification, such as a UNF
ID card or a drivers license in order to receive service.
To ensure the best UNF experience possible: maintain good
lines of communication between student and parent.
Student Responsibilities
Students are responsible to be pro-active and to inform themselves about:
•University Deadlines
•University Policies
•Graduation Requirements
Students should familiarize themselves with:
•MyWings Portal
•The UNF Catalog
•UNF Academic Calendar
•Financial Aid Guide
•UNF Website
•UNF Student Handbook
•UNF Email account
If you know where to look, and take the time to do some research, you can
avoid time consuming errors and costly mistakes.
Don’t get in line, go on line!
•myWings is your “lifeline” at UNF.
• Students are responsible for
checking their myWings daily.
• Most student questions and issues
can be identified and resolved via
myWings.
• UNF email is our Primary method of
communicating to students.
• All administrative communications
will be sent to students via their UNF
email accounts.
• Students are responsible for checking
their UNF email daily.
University Responsibilities
At UNF this is more than just a tagline, it’s a mission.
We are dedicated to providing each student with:
•Prompt, courteous service
•Professional, helpful and fair staff
•Timely and accurate information
What Services do we provide?
• Fee Payments: tuition and fees,
housing charges, library fines.
• Florida Pre-paid processing
• ½ and ½ Payment Plan
• Financial Aid Refunds
• 3rd Party Billing Deferral Authorizations
• Tuition Reimbursement Processing
• Financial Aid Authorization Processing
When is your tuition due?
• Remember that UNF does NOT mail
paper tuition bills or invoices.
• It is the student’s responsibility to know
the payment deadline each semester.
• Payment deadlines are posted on the
Academic Calendar, and the Cashier and
One Stop websites.
• Tuition payments made after the posted
payment deadline are subject to Late
Payment Fees.
How do you pay your tuition bill?
Option 1: Pay Online
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Students can pay tuition charges by credit card and e-check only online through their
MyWings account.
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Click “View & Pay My Bill” under the “Student” tab after logging into MyWings.
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Acceptable Credit Cards: MasterCard, American Express, Discover.
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UNF does not accept Visa Cards for tuition payments.
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A 2.3% convenience fee will be added to your total payment.
How to pay your tuition bill online.
• Students can make payments by clicking on ‘Payments’ then
clicking on ‘Make a Payment’
• There is NO convenience fee or service charge for E-Check
Payments
• A 2.3% convenience fee will be added for credit card payments to
your total charge.
How to pay your tuition bill online.
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Select payment amount (1). Enter the date you would like the
payment to post (2). Click ‘Continue’ (3).
How to pay your tuition bill online.
Online Option A:
Checking-Primary.
Select this option to
enter and save a
checking or savings
account number for
electronic billing.
How to pay your tuition bill online.
Online Option B:
New Electronic Check
Select this option for onetime checking or savings
account payments.
How to pay your tuition bill online.
Online Option C:
Credit Card via PayPath.
a 2.3% convenience fee
will be added to your
total charge.
UNF does not accept
Visa Cards For tuition
payments.
How do you pay your tuition bill?
Option 2: Cashiers Office
Payment Drop Box.
• The Cashiers Payment Drop Box is
located on the exterior wall of building
53 on the South Wing.
• Drop Box Payments should be check
or money order only, NO CASH.
• Make your check payable to UNF.
• Remember to place your check or money order in a sealed
envelope.
• Be sure to clearly label your payment with your name, student ID
number and the term it should be applied to (Fall, Spring,
Summer).
How do you pay your tuition bill?
Option 3: pay by check or
money order by mail
UNF: Attention Cashier
1 UNF Drive
Jacksonville, Florida
32224
• Make your check or money order payable to: UNF.
• Be sure to clearly label your payment with your name, student ID
number and the term it should be applied to (Fall, Spring, Summer).
• Remember to place your check or money order in a sealed
envelope.
• Please note: mailed payments must be received by close of business
on the payment deadline. Post marked dates will not be accepted as
on-time payment.
How do you pay your tuition bill?
Option 4: Pay in person at the
Cashier’s office:
We accept these types of payments at
the Cashier’s office:
•Cash
•Personal Checks
•Cashier’s Checks
•Travelers Checks
•Money Orders
We do NOT accept these types of payments at the Cashier’s office:
•Credit Cards: (only accepted online via myWings).
•Starter Checks: (or any check that does not have the check writer’s name
and address pre-printed on it).
How do you defer your tuition
charges if you have financial aid?
• Tuition charges are automatically deferred against awarded and accepted financial aid.
• Financial aid can only be considered awarded if it appears in your MyWings account.
• When you click the “View & Pay My Bill” option in MyWings, awarded aid will be identified
as “estimated financial aid” and will be taken into account with your ‘current balance
including estimated aid’ balance.
• Any difference between awarded aid and the total tuition bill will be listed in the ‘current
balance including estimated aid’. Balances are due on the payment deadline.
• Tuition will only be deferred for approximately 5 weeks. After the deferment period
expires, any unpaid balance will be assessed a $100 late payment fee.
How can you defer your housing rent
charges if you have financial aid?
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Please visit the Housing and Residence Life website for complete information.
Housing rent charges are not automatically deferred the way that tuition is.
Students who have enough financial aid to cover tuition, with additional aid
remaining to defer housing rent charges must complete a “Housing Pending
Worksheet” with the UNF Housing Office.
Housing Pending Worksheets will be mailed to all students with a housing
contract. Worksheets can also be obtained at the UNF Housing office or by
logging in to myHousing.
If you intend to defer housing charges against financial aid, the Housing
Pending Worksheet must be submitted prior to the housing payment deadline.
Housing payment deadlines do not always coincide with tuition payment
deadlines.
Check with the UNF Housing office or the UNF Housing and Residence Life
website for payment deadlines.
Online bill not look right?
Are you a Florida Resident?
• You must have a completed and approved
Florida Residency affidavit on file.
• Residency must be granted prior to the
payment deadline.
• If your residency affidavit is incomplete
you will be charged out of state tuition,
which is roughly triple the price of in state
tuition.
• You must be granted residency in order to
receive Florida Bright Futures.
• You can confirm your Florida Residency
Status on myWings.
• If your Residency status is “Incomplete” or
“Non Florida Resident”, contact One Stop
Student Services immediately.
How does Florida Pre-Paid Work?
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The UNF Cashiers office pulls Florida Pre-Paid from a statewide database
for all students who register for classes.
Students do not need to present their Florida Pre-Paid card to the UNF
Cashiers office for tuition.
Students who also have the Florida Pre-Paid Housing do have to present
their card to the UNF Housing Office.
Student’s who have a Florida Pre-Paid plan that does not include local fees
must pay the local fees by the payment deadline unless they have other
financial aid to cover the local fees. Your Florida Pre-Paid Card will tell you
if you have local fees.
How does Florida Bright Futures
work with Florida Pre-Paid?
• Students are allowed to have both programs.
• A student will not be penalized on one program for
having the other.
• The award amounts for both Florida Bright Futures and
Florida Pre-Paid are calculated based on the number of
credit hours a student enrolls for.
• Any credit balance on the student’s account after both
programs have disbursed will be issued to the student in
the form of a financial aid refund.
How will you receive your
left over financial aid?
• A term Financial Aid award that
exceeds a student’s term charges
creates a credit balance.
• Financial aid credit balances are
returned to a student in the form of a
“refund”.
• Refunds will not be issued until after
financial aid has disbursed to your
student account.
• Disbursements begin after the
drop/add period has expired.
• Financial aid refunds must be direct
deposited into the student’s
checking/savings account.
• Direct Deposit Enrollment Forms are
available in the UNF Cashier’s office
or on the Cashier’s office website.
• As long as your bank account remains
the same, you do not have to re-enroll
in direct deposit.
What services do we provide?
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Admissions
Financial Aid
Registration
Official Student
Records
• Veteran’s Affairs
What Services can we
not provide?
• Fee Payments (except for application fees,
transcript fees and duplicate diploma fees:
all check or money order only.)
• Academic Advising
• Graduation Tickets
• Event Ticket Sales
• Parking Passes
These services are
provided by other
offices on campus.
Registration after Orientation…
At Orientation you received one on one
guidance through the registration process.
So what happens next?
Registration is, for the majority of students, a smooth and stress-free process. Being
prepared and informed is the best way to ensure that you are part of that majority.
Here are some tips to help you:
• See your academic advisor each semester before registration begins. Doing
so will save you time and frustration when your time ticket begins.
• Check your myWings portal well in advance of registration for holds that
may prohibit you from registering.
• Have a couple back-up plans. Anticipate course closures and have alternates
that work with your schedule ready.
• If you encounter registration “add errors” in myWings, read the instructions
that appear next to and beneath the error notification. This will explain the
error and tell you who to contact to resolve it.
One Stop is here to assist you with many of the registration issues students
encounter. While we can’t address every issue, we can offer guidance on someone
who can.
How do you apply for financial aid?
• It all starts with the Free
Application for Federal Student
Aid or FAFSA
• FAFSA applications must be
renewed each new academic
year.
• FAFSA applications should be
filed early, by mid February.
• UNF will use the results of your
FAFSA to determine what aid
you are eligible to receive.
UNF uses your FAFSA results to
determine what aid you are eligible for.
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The FAFSA will calculate your Estimated Family Contribution or “EFC”
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UNF will assign you a Cost Of Attendance budget or COA based on:
– degree type (undergraduate vs graduate)
– residency (Florida Resident vs non-Florida Resident
– housing plans (on campus, off campus or at home with a relative)
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UNF subtracts your EFC from your COA and then subtracts any financial aid
resources you have been awarded. Examples of resources are: Florida Bright
Futures, Veterans Benefits, Private Scholarships.
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The result is your “financial need”
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This process is repeated each new academic year with each new year’s EFC.
COA - EFC - Resources = Financial Need
Has your financial aid award changed?
• Many factors can effect a students
estimated financial aid award:
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If you receive a new award
If you are selected for verification
If your residency status changes
If you don’t register full time
If you drop or withdraw from classes
• Financial aid is in constant flux and
can change even after it disburses.
• New Aid resources such as Bright Futures,
scholarships, grants and some types of VA
benefits must count against financial need.
• Each new resource will reduce the amount of
need a student has.
• If the addition of a new resource pushes a
student beyond their calculated need, needbased programs must be reduced.
• In this manner, your financial aid
award can fluctuate throughout
the course of the academic year.
You are selected for verification.
What does this mean?
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33% of all FAFSA filers get randomly selected by the federal processor to
have their college verify the information on their FAFSA against actual tax
documents.
If you are selected for verification, any financial aid award you receive is
estimated until your file has been verified.
You must submit the requested tax documents (found in your myWings
portal) in a timely manner to allow UNF to verify your file.
If mistakes are found on the FAFSA, UNF is required to submit those
corrections. This can cause a change in your EFC and therefore your
estimated award.
Financial aid will not disburse until verification has been completed.
It is important that you monitor your myWings account daily during the
verification process in case additional documentation is requested.
What types of financial aid are available?
• Scholarships: based on academic
performance and sometimes financial need.
• Grants: based on a student demonstrating financial need
via the FAFSA.
• Federal College Work Study: A self help employment
placement based on demonstrating financial need via the
FAFSA.
• Federal Stafford Loan: A student self help loan program
based on demonstrating need via the FAFSA.
• Federal PLUS Loan: A parent self help loan program
based on credit. Intended to assist with or replace EFC.
You have chosen to accept a Direct Loan.
What should you do next?
All first time UNF loan borrowers must
complete the following steps:
•Accept your Stafford Loan in myWings
•Complete Loan Entrance Counseling
•E-sign a Direct Loan Master Promissory Note
Click here for detailed Direct Stafford loan
instructions.
Graduate students utilizing a Direct Graduate
PLUS Loan, click here for detailed loan
instructions.
Parents utilizing a Direct Parent PLUS Loan,
click here for detailed loan instructions.
Are you a Veteran or a Dependent of a
Veteran? Do you qualify for Veteran’s
educational benefits?
• One Stop Student Services is fully trained to answer all of your VA benefit
questions.
• If you are new to UNF or to Veteran’s Benefits, we can help you apply to
use your benefits at UNF.
• Check out the One Stop Student Services VA website for important
information on how to apply for and receive your VA benefits at UNF.
UNF has a dedicated Veteran’s Affairs Certifying Official in One Stop
Student Services:
Caron Bayuk: email cbayuk@unf.edu; phone 904.620.2631
Need an official transcript?
• Transcript request forms are available in the One Stop Lobby, or
for download from the One Stop website.
• Check myWings to be sure you don’t have any holds on your
account that would prevent us from processing your request.
• Make your check payable to UNF for $8.00 per transcript.
• If you wish to pay in cash, you must do so in person in the
Cashier’s office. Bring your receipt back to us with your
completed request form.
• For an additional $2.25 (10.25 total) transcripts can be ordered
online via the National Student Clearinghouse website.
• All transcript requests will be processed within 48 business
hours.
Need an unofficial transcript?
To access your unofficial transcripts:
•Log into myWings
•Select the “Students” tab
Unofficial transcripts are
available free of charge from
your myWings portal.
•Click on “Student Self Service”.
•Select “Student Records”
•Click “Academic Transcript”
Certain holds (ex: financial holds) will prohibit you from accessing
your unofficial transcript.
Check your myWings account for holds if you are unable to access
your unofficial transcripts online via myWings.
Do you have a Parking Pass?
Parking fines can affect your
ability to add, drop and withdraw
from classes.
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All vehicles parked on campus must have a valid parking decal.
Any vehicle parked on campus without a parking decal will be ticketed.
Parking decals are purchased online via the Parking Services website and will be
mailed directly to you.
Parking violations are paid for either online via the Parking Services website, or
in person at the Parking Services Office.
Unpaid parking tickets will result in late payment fees and a financial hold on the
student’s account.
Financial Holds prohibit you from adding, dropping and withdrawing from
courses. They also prohibit you from obtaining transcripts.
Multiple unpaid tickets will cause your vehicle to be “booted” rendering it undrivable and additional fees.
Visit the Parking Services website for detailed information including pricing,
decal types and descriptions, and valuable tips on parking your vehicle at UNF.
We are here to teach you how to
navigate through the college process
and provide you with the information
you need to succeed.
If any additional information is
needed, please feel free to contact us:
One Stop Student Services
UNF Cashiers Office