MANA 3325 T-Th. Professor Thurburn PRICING Pricing Videos 1. 2. 3. 4. Is Your Product Too Expensive? - 10:00 minutes http://www.youtube.com/watch?v=isZZ8NZ7vuk Marketing & Advertising: How to Price Your Product - 3:08 minutes http://www.youtube.com/watch?v=4phxRH6vk-I Pricing Your Product - 5:04 minutes – Russell Brunson Youtube http://www.youtube.com/watch?v=9_2Hu1jQA_4 Roundtable Discussion: Structuring Profitable Products – Pricing 6:57 minutes http://www.youtube.com/watch?v=RSAe_Fr9AJY MANA 3325 T-Th. Professor Thurburn Value: 1. A perception of the intrinsic worth. 2. The importance of something. 3. Subjectively Measured PRICING MANA 3325 T-Th. Professor Thurburn PRICING Perceived Value: the difference between the prospective customer's evaluation of all the benefits and all the costs of an offering, in comparison to the perceived alternatives. Value = Benefits / Cost MANA 3325 T-Th. Professor Thurburn Fair Market Value: The price that an informed willing buyer who is not under any external pressure will pay for a product or service when purchased from an informed willing seller who is not under any external pressure to sell. PRICING MANA 3325 T-Th. Professor Thurburn PRICING Pricing 1. Is governed both by art and science. 2. Requires balancing a multitude of complex forces. 3. Influences every aspect of a small company. 4. Is an important signal of a product’s or service’s value to customers. 5. Involves both math and psychology. MANA 3325 T-Th. Professor Thurburn PRICING Business Challenges that Drive Pricing Decisions MANA 3325 T-Th. Professor Thurburn PRICING Price Conveys an Image 1. Price sends important signals to customers: Quality, prestige, uniqueness, and others. 2. Common small business mistake: Charging prices that are too low and failing to recognize extra value, service, quality, and other benefits they offer. 3. Understand the target market and identify how much customers are willing to pay rather than how much to charge. MANA 3325 T-Th. Professor Thurburn PRICING Competition and Pricing 1. Must take into account competitors’ prices, but it is not always necessary to match or beat them. 2. Key is to differentiate a company’s products and services. 3. Price wars often eradicate companies’ profits and scar an industry for years. 4. Best strategy: Stay out of a price war! MANA 3325 T-Th. Professor Thurburn Increased Value 1. Uniqueness… the more the better 2. Reliability… high 3. Quality… high 4. Timeliness… timing is everything 5. Barriers to entry… 6. Others PRICING MANA 3325 T-Th. Professor Thurburn Decreased Value 1. Commodity… never good 2. Competition… high 3. Quality… low 4. Reliability… low 5. Technology Shift… structural shift 6. Timeliness… too late PRICING MANA 3325 T-Th. Professor Thurburn PRICING Focus on Value 1. The “right” price for a product or service depends on the value it provides for a customer. 2. Two aspects of price: 1. Objective value 2. Perceived value – determines the price customers are willing to pay. 3. Value is not synonymous with low price. MANA 3325 T-Th. Professor Thurburn Focus on Value 1. Add a surcharge 2. Explain the reasons behind price increases 3. Focus on improving efficiency 4. Consider absorbing cost increases 5. Modify the product or service to lower 6. its cost 7. Eliminate discounts, coupons, and freebies PRICING MANA 3325 T-Th. Professor Thurburn Focus on Value… continue 1. Diversify your product line 2. Anticipate rising costs and try to lock in prices of raw materials early 3. Emphasize the value of your company’s product or service to customers 4. Differentiate your product or service 5. Use cheaper raw materials 6. Raise prices incrementally and consistently PRICING MANA 3325 T-Th. Professor Thurburn PRICING Price Ceiling - What will the market bear? ? Acceptable Price Range ? ? ? ? Final Price What is the company's desired "image?"? ? ? ? ? ? ? ? ? ? ? ? Price Floor - What are the company's costs? MANA 3325 T-Th. Professor Thurburn PRICING Introducing a New Product Three Goals: 1. Getting the product accepted ► Revolutionary products ► Evolutionary products ► Me-too products 2. Maintaining market share as competition grows 3. Earning a profit MANA 3325 T-Th. Professor Thurburn Introducing a New Product 3 Basic Strategies: Market penetration Skimming Life Cycle Pricing PRICING MANA 3325 T-Th. Professor Thurburn Pricing Techniques 1. Odd pricing 2. Price lining 3. Leader pricing 4. Discounts (Markdowns) 5. Bundling 6. Geographic pricing 7. Dynamic pricing PRICING MANA 3325 T-Th. Professor Thurburn Customized or Dynamic Pricing A pricing technique in which a company sets different prices on the same products and services for different customers using the information that it collects about its customers. Horse Traders & Car Dealers… haggle PRICING MANA 3325 T-Th. Professor Thurburn Pricing Techniques… continued 1. Optional-product pricing… Cars 2. Captive product pricing… Printers 3. Byproduct pricing… grease 4. Suggested retail prices… MSRP 5. Follow-the-leader pricing… Airlines PRICING MANA 3325 T-Th. Professor Thurburn Follow the Leader Pricing 1. Match competitor prices. 2. A “me too” pricing policy. 3. Robs a company of the opportunity to create a distinctive image in its customer’s eyes. PRICING MANA 3325 T-Th. Professor Thurburn PRICING Pricing for Retailers: Markup Dollar Markup = Retail Price - Cost of Merchandise Percentage (of Retail Price) Markup = Dollar Markup Retail Price Percentage (of Cost) Markup = Dollar Markup Cost of Unit Example: Dollar Markup = $30 - $14 = $16 Percentage (of Retail Price) Markup = Percentage (of Cost) Markup = $16 $30 = 53.3% $16 = 114.3% $14 MANA 3325 T-Th. Professor Thurburn Below-Market Pricing 1. Attract a sufficient level of volume to offset the lower profit margins. 2. Trim operating costs by eliminating extra services such as: 1. Delivery 2. Installation 3. Credit granting 4. Sales assistance 3. Risky! PRICING MANA 3325 T-Th. Professor Thurburn PRICING Pricing for Manufacturers Direct costing and pricing Absorption costing Variable or direct costing Breakeven MANA 3325 T-Th. Professor Thurburn PRICING Pricing for Manufacturers: Breakeven Selling Price Total Quantity } Breakeven { Variable cost fixed Profit + { per unit x produced } + costs Selling = Quantity produced Price Example: Breakeven $0 Selling = Price + { 6.98/unit x 50,000 unit } + $110,000 50,000 units = $9.18 per unit MANA 3325 T-Th. Professor Thurburn PRICING Pricing for Service Firms: Price per Hour Price per Hour = Total cost per x 1 productive hour (1 - net profit target as a % of sales) Example: Ned’s TV Repair Shop Price per Hour = $18.59 per hour x 1 (1 - .18) = $22.68 per hour MANA 3325 T-Th. Professor Thurburn Staff Markup in Service Fields: • Markup Staff Costs 3 x 4 times • Bill Client PRICING MANA 3325 T-Th. Professor Thurburn PRICING Consumer Credit • Credit cards – typical consumer has 7.7 credit cards. 1. Research: Customers who use credit cards make purchases that are 112% higher than if they had used cash. 2. On a typical $100 credit card purchase, cost to business = $2.20. MANA 3325 T-Th. Professor Thurburn A Typical Credit Card Transaction PRICING MANA 3325 T-Th. Professor Thurburn PRICING Consumer Credit • Credit cards – typical consumer has 7.7 credit cards. 1. Research: Customers who use credit cards make purchases that are 112% higher than if they had used cash. 2. On a typical $100 credit card purchase, cost to business = $3.20 • Installment credit • Trade credit MANA 3325 T-Th. Professor Thurburn PRICING E-Commerce and Credit Cards About 0.9% of online credit card transactions are fraudulent. Steps: 1. Use an address verification system 2. Require a CVV2 number 3. Check customers IP addresses 4. Monitor Web site activity with analytics 5. Verify large orders 6. Post notices on Web site that your company uses anti-fraud technology 7. Contact the credit card company or bank that issued the card