Analytical Report of Classmates Round 6 Decisions Authorizer of Report: N.S. Miceli, Ph.D. Preparer of Report: Allen Schurdell Due Date: 10/5/09 Letter or Memo of Transmittal The defined problem to be investigated is the practice round 6 of the Capsim. This is being done to see if there are any problems with my classmates practice rounds. 2 Executive Summary This analysis is to help a classmate out with the Capsim practice rounds. In this analysis I am going to break down the results from their round six to look for places where the person may have made some mistakes that may have cost his company money. I will also be discussing things that the classmate is doing right that have his company moving in the right direction. 3 Introduction Throughout the process of the Capstone Courier each person in the class has been running a company and making changes to their company bases on previous performances. Each person must analyze each round that they complete and see where they may have done something wrong and try to correct it. In this analysis I am going to go through my classmates reports for round 6 and see if I can find anything that may need changed or corrected. I will be going through and looking at each section of the report such as the R and D, Marketing, Production, and Etc. This will be done to try and help out my classmate and give him my suggestions and where he may want to change things. Purpose The purpose of the analysis is to analyze the reports and try and help my classmate with anything that he may be having a problem with or may be having trouble understanding in the Capstone Courier. This report is going to be given to the classmate so that they can read it and maybe learn something that they didn’t know or couldn’t figure out about this program. Hopefully and questions that they have about the program will be answered in this report. The main reason, as mentioned earlier, is still to give the classmate a different perspective that may be helpful to them to run a successful Capstone business. 4 Scope By applying what I have learned so far from the Capstone Courier and from what decisions my classmate has already made on earlier rounds, we can help each other correct any mistakes that may have been made on earlier rounds. This can be very helpful because is someone isn’t understanding everything about the Capstone company then someone else may be able to help us out and get us going in the right direction. Limitations, Delimitations, and Assumptions In this report we are limited to their round six reports. We don’t have any access to any of the earlier rounds so that we can make comparisons. Due to these limitations it makes it a little harder to get a good understanding on what is really going on and if they have been improving each round. As for delimitations, these are things that we can’t control. Such as we can’t control what the other companies are doing during the game. We also assume that the goal for the Capsim game is to beat the competitors and to be the best overall company. 5 Methods and Procedures For this report I will go through the different sections of my classmates round six reports. I will break down each section and try to figure out what I think he should do to make his company better. I will compare his figures to his strategic approach to make sure that they fall in line with what his intentions are over the course of the game. If I see anything that may need to be changed or that is out of character I will recommend that he make changes to it. I will start of going through the R and D section and making my way all the way through to the Advanced Marketing and Labor Negotiations. R & D Looking at the reports from round 6 of the Capstone Courier, it is obvious that my classmate understands what is going on during this entire process of running this company. When checking the basics of the R and D department he has everything in place pretty much where it should be. His performance and size for each product is fairly close to the recommended place. His prices are also where they need to be for the particular strategy that he is going with which is Cost Leader with Product Lifecycle Focus. In this category I don’t see any significant problems with any of his products. The only thing that I can see is that the price for the High End product 6 may be a little higher than it should be since he is a cost leader. Besides that one price being a little high I see nothing else wrong with the R and D department. He seems to really understand his Strategy and is really sticking with it. Marketing and Advanced Marketing After reviewing his reports for the marketing section, I again don’t see anything that is really out of place. When looking at his inventory everything seems to be fairly close which means he is pretty close on his forecasting. As for the price, I have already mentioned what I thought about it in the R and D section, but I feel that because the high end product price is so high that it is affecting his profit. His price is higher than the ideal price which is causing his demand for that product to drop. This is where the loss of profit comes in because of the demand not being as high as it could be. On the second part of the marketing, I was looking at his Sales Budget and Promotion Budget. He seems to really understand this to because his customer awareness is extremely high for all of his products which is really good. When looking at the Sales Budget for the Traditional segment and the High End segment, he may want to cut back just a little because his budget is fairly higher than the rest of the competitors. Still, I wouldn’t make any major changes to this category either. 7 As for advanced marketing, I feel that he has really got his money put where it needs to be when it comes to marketing whether it is by media, mail, tradeshows, and etc. The reasoning behind this can be determined by looking at the customer awareness and December surveys. He is way higher than any of his competitors in both subcategories. As for marketing and advanced marketing I don’t have any major recommendations other then maybe lowering the price of the high end product. Other then that I, don’t see anything major that I would recommend to change. Production The production part of this analysis is very good. Although he dropped two of his products he is really making up for it by selling an extreme amount of the three products he has left. His units sold for his low end product is nearly doubled his competitors. In the other two categories, high end and traditional, he is still higher than just about all of his competitors. This really makes up for the lost sales from the two dropped products. All the other subcategories in production are fairly good also. This includes his plant utilization, his material cost, and the capacity. 8 Finance In the finance section, I notice that he had some current debt that he has paid off this round and also he retired some long time debt early. Because of having negative cash position he also had an emergency loan, but is wasn’t an extraordinary amount. Everything else in this section seems to be good. I don’t really have any recommendations because he paid off all of his debts and there wasn’t anything really out of the ordinary. Human Resource and Labor Negotiations From the reports I can tell that has a pretty high turnover rate when compared to his competitors. nearly 3% higher than anyone else’s. His turnover rate is When compared to his competitors, the amount of overtime his high. have caused his turnover rate to be higher. This is what may The employees may have not liked the amount of overtime they had to work. I also noticed that he the amount of trained hours was a lot higher than the competitors so he may try and lower that down some. His recruiting spending seems ok along with the productivity index. As for the labor negotiations, his starting negotiation position was almost two dollars higher than the competitors. This may sound like a bad thing but I really thing it worked out good because it forced his competitors to strike for ten days. So I would recommend that he keep his negotiations higher to try 9 and make his competitors strike. If they are striking that means they aren’t producing which means that you can maybe take their customer’s which is a good thing. TQM The TQM section is in really good condition. He has put a lot of money into his TQM which is really going to help reduce some of the cost and even increase the demand for the products. I feel that by having his total expenditures so much higher than his competitors it is really going to force them to raise their totals to try and keep up. For the TQM section I really don’t have any recommendations. Report of Summary Throughout this analytical report I broke down each section to see what needed changed to help better my classmate’s capsim company. By breaking down each category I looked at all the facts for each of the sections. I also had to take into consideration which segment he was going with. Each section had a lot of different things to look at to determine what might need changed. and Etc. I looked at the R and D, Marketing, Production, After looking at all of those I would come up with some suggestions that may be helpful in making his company better. 10 Conclusion In conclusion I feel that my classmate really understands the Capsim simulation. six rounds of the game. He has done pretty well so far through After looking at his reports, there weren’t many suggestions that I would give him. seems to be going in the right direction. Everything Some of the things that I would suggest include lowering the price of the High End Product, and to stick with the high labor negotiations to make his competitors strike. Besides these couple of recommendations I feel that he should really just keep doing what he is doing because everything seems to be going really well. 11 Analytical Report of Classmates Round 6 Decisions By: Allen Schurdell Strategic Management N.S. Miceli, Ph.D. 10/05/09 12 13