NEC DSX
DSX Account Manager Team
Account Manager Territory Assignments
NEC Introduction
Building Communications Solutions and Delivering Excellence
NEC is a leader in technology solutions with a long history of leadership
and innovation in the core high-technology sectors of communications,
computers, and electronic components.
A Global Fortune 500 company, with more than 150,000 employees
worldwide and $44 billion in revenues.
NEC leverages its strengths to bring forth innovations from a wide
range of fields, and to integrate those innovations into new products.
NEC Market Share
Worldwide TDM Market Share Calendar Year 2008
NEC is #1
Source: Gartner Group (total lines shipped)
DSX Introduction
DSX Introduction
DSX Platforms & Common Features
Three Platforms: DSX 40 / DSX 80 / DSX 160
DSX Systems offer you high performance, flexibility, and the ability to custom
design a system that will meet your specific telecommunication requirements.
DSX Product Family Features
Common Digital Station Equipment
VoIP Gateway & IP Station Equipment
Wireless Headset Adapter
Common Feature Set
Built-in Two Port Auto Attendant
In-Skin IntraMail Voicemail Option
Built-in Caller ID (Name & Number)
Audio Inputs (BGM - MOH)
Message On Hold Mailbox
External Paging Port - Output
Backup / Restore to Compact Flash Card
USB, Ethernet, and Modem Programming Ports
System Administrator GUI Programming Software
Office Administrator GUI Programming Software
DSX 40
DSX 40 Default Configuration (4X8X2)
4 CO / Line Ports
8 Digital Station Ports
2 Analog Station Ports
2 Door Box Ports with Relay
Expansion Slots (3)
4-Port CO / Line Card
Two Universal Station Expansion Slots
8-Port Digital Station Card
8-Port Analog Station Card
Maximum DSX 40 Digital Configurations
8 CO / Line Ports
24 Digital Stations (8X24X2)
18 Analog SLT Ports (8X8X18)
Alternate Configuration 8X16X10
DSX 80 -160
DSX 80
1 T1 / PRI Card Maximum
4 Card Slots
32 Digital Station Maximum
DSX 160
8 Card Slots
2 T1 / PRI Cards Maximum
96 Station Port Maximum
1 Power Supply Required
Per 32 DSP Station Ports
Shared Components
CPU & Power Supplies
Common Line & Station Cards
8 or 16 Port CO / Line
16 Port Digital Station
8 or 16 Port Analog Station
T1 / PRI Cards
DSX IP Introduction
DSX IP
Introduction
DSX VoIP / IP Gateway
DSX VoIP / IP Gateway
IP 4 Port Daughter Board
Single Daughter Board for all DSX Systems
Connects to DSX System CPU
Includes 4 Resource Licenses
Expandable In 4 Channel Increments
Licenses are stored on the VoIPDB
DSX 40 VoIP
08 IP Resource Ports Maximum (G.729AB)
DSX 80 – 160 VoIP (NXCPU)
16 IP Resource Ports Maximum (G.729AB)
VoIP / IP Gateway Supports
DSX IP Stations
SIP Stations
SIP Soft Phones
SIP ATA Devices
Utilizes the System’s Built-in Ethernet Port.
The Gateway Processor Resides Between the
System CPU and the Digital Signal Processor.
LAN

CPU

VOIPDB

DSP
A Single Ethernet Port Provides All System
Connectivity and One IP Address Simplifies
System Installation and Maintenance.
DSX IP with VPN
DSX VoIP with VPN:
DSX IP Keysets can connect to the system over a VPN (Virtual Private Network). A VPN is a private, secure
network connection that "tunnels" through the public internet
Edgemarc VPN Routers are available from NEC through your authorized DSX Distributor
DSX VoIP w/ NAT Traversal
DSX VoIP with NAT Traversal:
If you have an NEC-recommended SIP-aware compatible router installed at the remote site (currently the
Linksys WRT54GL or WRT160NL), you can connect the DSX IP Keysets at the remote site without the need for
a VPN.
DSX IP Station PoE Adapter
DSX VoIP Station Power over Ethernet (PoE) Adapter
Utilizes the 10/100 Ethernet Switch build into the IP Station
Dual Function:
Ethernet Switch Breakout for PC Connection
PoE Injector - 48 VDC for VoIP Station Power
Single Ethernet Cable to the Desktop
provides a clean uncluttered appearance!
DSX IP Phone Adapter
LAN
Phone
Single Cable
48VDC
Adapter
802.3af PoE
Power Injector
PC
DSX Peripherals
DSX Peripherals
DSX IntraMail
IntraMail / IntraMail Pro
The ability to add voice mail only requires an
IntraMail compact flash card to activate.
IntraMail is a full-featured Voice Mail Auto
Attendant system that will transfer incoming
callers and record Voice Mail messages.
Auto Attendant / Voicemail
128 Subscriber Mailboxes
8 Company Greetings
32 Routing Mailboxes
16 Dial Action Tables
8 Directories (Dial By Name)
Message on Hold Mailbox
Import / Export .WAV Files
Greeting & Message Back Up / Restore
2, 4, 6, or 8 Port Configurations
Upgrade Ports in 2 or 4 Port Increments
Upgrade IntraMail to IntraMail Pro
IntraMail Pro Email Integration
IntraMail Pro Caller ID Name & Number
Email Integration – Receive notification of a
new voice mail message to your inbox or email
device. Optionally include the recorded message
as a .WAV file attachment. If you have the ability
to access your Email, you have the ability to
listen to your voice mail messages without
having to call your office.
DSX Stations
NEC takes the lead with state of
the art innovations that offer
superior ergonomic styling and
a slim, sleek, compact design
with a quality feel.
All models feature a thin, floating
design, with a built-in speakerphone,
two-position angle adjustment for
effortless viewing of the large LCD
display and built-in wall mounting.
Enhanced models also offer a
backlit display, illuminated dial pad
and full duplex speakerphone.
DSX STATIONS
DSX 34 Button Super Display
34 Button Digital / IP Super Display Station
Backlit Display with 12 Softkeys
Full-Duplex Speakerphone
Speed Dial Directories
User Programmable Features
Voicemail Access / Navigation
Caller ID Log
Access to One Touch Keys
Programmable Feature Keys
Line & Station Appearance
System Feature Keys
IntraMail Feature Keys
Illuminated Dial-Pad
Fixed Feature Keys
TRANSFER
FLASH
REDIAL
MUTE
SPEAKER
INTERCOM
VOICEMAIL
DND
CONFERENCE
HOLD
DSX 22 & 34 Button Display
3 Line Display
Backlit Display and Illuminated
Dial-Pad on 34 Button Stations
Interactive Softkeys
Speed Dial Directories
User Programmable Features
Voicemail Access / Navigation
Caller ID Log
One Touch Keys (10)
One Touch Speed Dial
Feature Code Speed Dial
22 Button Digital Display Station
Programmable Feature Keys (12 / 24)
Line & DSS / BLF Station Appearance
System Feature Keys
IntraMail Feature Keys
Fixed Feature Keys
TRANSFER
FLASH
REDIAL
MUTE
SPEAKER
INTERCOM
VOICEMAIL
DND
CONFERENCE
HOLD
34 Button Digital / IP Display Station
DSX Cordless Stations
DSX Digital Cordless Stations offer many standard features of the wired
station including programmable Feature Keys with LEDs, and an easy to read
display with the advantage of mobility.
DSX Cordless DECT Station
DECT 6.0 1.9GHz Technology
8 Programmable Feature Keys
Backlit Display & Illumined Dial-pad
Extended Range with Repeaters
Maximum of 8 DECT Handsets
Maximum of 6 DECT Repeaters per Handset
DSX Digital Cordless Station
900Mhz Digital Station
4 Programmable Feature Keys
Area Cordless (Limited Range)
Maximum of 4 900 Mhz Handsets
Standard Analog Cordless Telephones
End User Sourcing
Caller ID Passed to SLT Analog Ports
Requires Use of Analog SLT Ports
DSX System Peripherals
DSX Peripherals
60 Button DSS Console
Connects to Digital Port
Maximum of 4 Per System
Wireless Headset Adapter
Allows & integrates connection of a
Plantronics Headset without the handset lifter
Voyager, Supraplus Wireless, CS55, & CS70 Series
PGDAD Adaptor
Connects to Digital Port
Provides (2) Analog Door Box Ports & (2) Relay Contacts
or (2) Audio MOH Inputs or (2) Audio Paging Outputs
Analog Door Box Station
Connects to 2 Door Box Ports on DSX-40 or PGDAD Adapter
Station DESI Labels
Labels available for White or Black 22 and 34 Button Stations
Blanks available for customization including addition of company
logo, importing images, and / or custom background color
DSX Features
DSX Features
DSX Feature Package Three
Feature Package Three Enhancements
FP3 System Features
Built-In Recordable Message On Hold
Record or Upload MOH without IntraMail
Line Scheduling / Night Service
Enhanced flexibility in how calls are
handled by the system or the Auto Att.
Skip Ahead to change the AA Greeting
Intercom Queue Key
A busy extension can have a CO call /
intercom call queue key for new calls
PRI Calling Party Number
Allows the system / station to send a
unique ten digit number on outgoing calls
Incoming DID Translation Name
A DID call displays a programmed name
Department Groups
Thirty departmental ring / UCD groups
Hold and Park Recall Cycles
Set how many times a call will re-try an ext
New System Station Numbering Plan
Extension numbers and ports correlate
System Password Reset
Purchase a system password reset key
FP3 Voicemail Features
IntraMail Pro
Cascading Message Notification
Cascade message to five destinations
Find Me / Follow Me
Let the Auto Attendant locate a user
IntraMail & IntraMail Pro
Multilingual Voice Prompts
English, French and Spanish
Security Code Option
Security code required for all mailbox
logons or just remote logons
FP3 User Features
User Level Programming
More intuitive and easier to use
Hot Dial Pad
Dial without picking up the handset
Directory Dialing Search
Quickly search the directory
Call Timer - No pre-programmed key required
Park Orbit Recall Pickup - Expanded options
DSX Business & Residential Solutions
Custom Solutions and Features Tailored Towards Business and Residential Applications!
DSX Key Business Features
Key Business Features
System Features
Lines (Square, Loop, DID)
Ringing
Distinctive by Station, Line, Group
Can be programmed by user
Hotline Keys (DSS / BLF)
One touch transfer / intercom
Call Coverage Keys
Cover department, group, or extension
Call Forward
Internal or External Trunk to Trunk
Conference
8 parties / 8 simultaneous (max 32 circuits)
Voice Over
Whisper page to an busy extension
Reverse Voice Over
2nd
Open
Talk path to another extension
while on a call
DND Options
All Calls, External, Internal
Flash Transfer to External Number
Transfer important calls off premise
Voicemail Features
Message Center Keys
Cover group mailboxes, virtual mailboxes
Enhanced Conversation Record
Record conversations to a selected mailbox
Message on Hold Mailbox
Record / Upload a unique message on hold
Schedule Override
Override auto attendant greeting
for holidays, weather emergencies, etc
Park & Page
Allow callers to page, or leave a message
Broadcast & Distribution Lists
Send a message to multiple co workers
Remote Notification
Station, Cell, or Pager
Email Integration (IntraMail Pro)
Wav file, notify only, or SMS Text
Caller ID Return Call
Displays Caller ID Name & Number
Mailbox Flash Transfer to Cell Phone
AA Transfer to System Speed Dial Bin
DSX Key Residential Features
Key Residential Features
System Features
Distinctive Ringing
Caller ID on all stations
Name & Number
Logging
Call Waiting Caller ID
New call updates Caller ID display
Parental Caller ID Supervision
Room Monitor
Monitor the sounds at another station
Intercom Station to Station
Privacy Release
Easy functionality for joining a call
in progress with privacy release
Easy functionality to make a call private
Station Paging Groups
Call Forward
Internal or External
Support for Standard Telephones
Single line phones (cordless, etc)
Fax Machines
One Touch Transfer / Intercom
Voicemail Features
Auto Attendant
Personal / Family Greeting
Home Office / Business Greeting
Call Screening
Answering Machine Emulation
Pull call out of voicemail if desired
Message Center
Message Indication for mailboxes
on common phone (kitchen)
Message Indication for people without
extensions (Guests, Nanny, Housekeeper)
Auto Attendant Fax Detection
Remote Notification
Cell phone or pager
Return call
Email Integration
New messages from home / home office emailed
to your personal or business email address
Enhanced Conversation Record
Message on Hold
Great for home based business
UBSD
DSX Support
NEC DSX Support
N
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C
S
U
P
P
O
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Dealer Support Website: www.necdsx.com
DSX System Software Update / Download
System & Office Administrator Windows GUI
On Demand 24/7 Basic Online DSX Training
Advanced In-Depth IntraMail & PRI Training
Downloadable Literature & Product Images
DSX Reseller Program & Support
Dealer Sales Support: (800) 365-1928
Email: ubsd-sales-support@necunified.com
Pre-Sales Configuration Support
DSX Sales Related Literature
Dealer Technical Support: (203) 925-8801
Submit email directly from DSX Website
Installation & Programming Support
DSX Dealer Support Forum
DSX Channel Reseller
An NEC Partner Program Offered to Select Dealers in Local Markets.
Targeted towards DSX Dealers, who on a regular and continued basis promote
the sale of NEC UDSD products, in order to develop and exploit fully, the sales
potential of UBSD products for mutual benefit.
NEC’s selection of a Channel Reseller is predicated upon the Channel Reseller’s
commitment to provide sales, installation, maintenance and customer training in
accordance with highest industry standards for and to our mutual customers.
Channel Reseller Incentive Program
Generous Rebate “$$$” Dollars
Low Quarterly Purchase Targets
$10,000-$14,999 = 3% Rebate
$15,000-$19,999 = 5% Rebate
Over $20,000
= 7% Rebate
Reseller Marketing & Sales Support
Toll-free Reseller Technical Support
Complements DSX Promotions
Precursor to use of the NEC “Logo”
Committing to a Course of Action Today,
Makes Tomorrows Path Easier to Travel!
DSX User Center
DSX User Center
The DSX User Center provides end-user
operation, programming, and training tools.
We made these tools specifically to help you
get the most out of your DSX system.
This interactive flash player tutorial guides
you step-by-step through the Station and
IntraMail features of your DSX telephone.
Click on the Feature you want to
review and follow the instructions
for a enjoyable and informative
tour through the DSX features.
Interactive User Flash Tutorial - http://www.necdsx.com/user_center.html
DSX System & Office Administrator
DSX Office and System Administrator Windows Programming GUI Interface
DSX System Administrator
Installer Level Programming
Used to program & customize
in-depth system features.
Windows 32 Bit XP, XP Pro,
or Vista
USB Port
System Software Upgrades
Ethernet Port
Local LAN or WAN Access
Dial Up Modem Remote Access
Back Up / Restore Utilities
DSX Office Administrator
End-User Administration
Used to customize basic
end-user and system features
from your PC
Windows 32 bit XP, XP Pro,
or Vista
Local LAN Access
Complementary DSX Products
Complementary
DSX Products
DSX Conference Max
Conference Max
Conference MAX Tabletop Conference Phones provide premium, full-duplex
audio in small conference rooms as a single unit and in larger rooms by linking up to
four units for unrivaled microphone and loudspeaker coverage.
Conference MAX PLUS Wireless Conference Phones provide the flexibility to
hold a conference call when and where it’s most convenient – with no cables in the way.
Conference MAX Plus wireless delivers clear, full-duplex audio in small rooms.
At a Glance: DSX system integration requires the use of one Single Line Analog Port.
Distributed Echo Cancellation effectively eliminates echo. Noise cancellation removes
background noises from fans or HVAC systems. Full-duplex sound enables participants
to speak and listen at the same time without cutting in and out. Automatic level controls
keep participants’ audio balanced and consistent. First-mic priority eliminates hollow
“tunnel” sound by activating only the microphone closest to the person speaking. Three
microphones provide 360° audio pickup. Recording output on base unit connects to a
recording device to capture the entire conversation.
DSX IP / VoIP Routers
NEC EdgeWater IP / VoIP Network Routers
NEC DSX End-to-End IP / VoIP Solution!
Customized to Support NEC Configurations
Edgewater Expertise and Experience
Fully Functional Customer Premise Router
Point & Click GUI Interface
Flexible Configuration Templates
Secure Embedded Firewall
IPSEC VPN Tunnels
VoIP Aware Site and Multi-Site VPNs
VoIP Quality of Service
Traffic Shaping within VPN Tunnels
Priority Queues for Voice and Data
Remote Site VoIP / SIP Phone Registration
Trend Analysis on a Per Site or Per Call Basis
On Demand Call Quality Monitoring
Troubleshoot and Configure Remotely
Hyperlinks for Troubleshooting and Diagnostics
EdgeMarc Converged Network Routers
EdgeMarc SOHO Router
DSX Ultra Call Analyst
Ultra CallAnalyst / Ultra CallAnalyst Enterprise Server
Export reports to graphs for easy interpretation
The Easy Way to Monitor and Analyze Phone Activity for Single or Multiple Sites.
Scalable, reliable, easy-to-use and powerful, CallAnalyst is a feature-rich call
accounting and tele-management solution for Voice Switching Platforms.
This award-winning solution monitors phone usage, performs customer billing and
analyzes traffic patterns and trend studies. A telecom infrastructure management tool,
CallAnalyst provides ROI calculations related to system and traffic usage patterns.
No matter the size of your organization, Ultra CallAnalyst quickly generates detailed
or summary reports that measure productivity, manage local and long distance usage
and monitor for phone abuse.
DSX Confirm-IT
Confirm-IT & Confirm-IT2
Advanced and powerful appointment
booking & confirmation software / tools
Confirm-IT and Confirm-IT2, developed by NEC partner
CTL, increase business efficiency by automatically
confirming scheduled appointments, thus eliminating costly
no-shows. Customers and clients can receive their
reminders via telephone, email and / or a text message.
Confirm-IT is a calendar-based system, that provides a
working calendar showing customer appointments,
employee hours, services, pricing and more.
Medical Care: Chiropractic, Therapeutic,
Dental, Optometry, General Practice
Personal Care: Hair / Nail & Tanning
Salons, Spas, Massage & Fitness
Animal Care: Veterinarians, Dog
Groomers & Pet Care, Pet Hotels
Leisure: Resorts, Clubs, Cruise Lines
Service: Delivery, Restaurants, Utilities,
Repair & Service Organizations
Business: Accounting, Legal, Etc.
Confirm-IT2 is a non-calendar based system similar to
Confirm-IT that provides a solution for customers who wish
to confirm appointments utilizing an existing scheduling
package. Confirm-IT2 is presently compatible with CSV,
Access, Fox Pro, Paradox and Excel database formats.
In addition to sending a text message and / or an email, both
Confirm-IT and Confirm-IT2 remind patients or customers of
their appointment with a telephone call to their work, home
or cell; and can leave a message on an answering machine.
DSX Users target many of these focused vertical markets!
DSX DFx & DFx Lite
DFx & DFx Lite Voicemail / IVR / Instant Notify
Interactive Voice Response
Does your business need an IVR Solution?
NEC Leasing
DON’T BE AFRAID OF “LEASING”
KNOW THE RIGHT QUESTIONS TO ASK!
Preserve Working Capitol
Avoid Budget Restrictions
Afford New Technology Today
Advantageous Tax Benefits
Minimize Obsolescence Risks
Capital Acquisition & Depreciation
Conclusion
Conclusion
DSX – It All Adds Up!
It All Adds Up - DSX Is The Best System Solution!
NEC Market Leadership
Superb Technology Innovations
Affordable System Solutions
Multiple Market Applications
Flexible Scalable Platforms
Innovative System Features
Attractive Feature Rich Stations
User Flash Tutorial Training
DSX Product Reliability
Use & Enjoy the Benefits of the NEC DSX Product Family Today!