Sustainability Part Five PSU Social Enterprise Magic Bus India 2010 1 PSU Social Enterprise Magic Bus India 2010 2 Double Bottom Line Social Enterprises must balance their social and financial objectives Financial Viability PSU Social Enterprise Magic Bus India 2010 Social Impact SE Earned Income Strategies • Fee-for-Service Fees that paid directly by clients and beneficiaries such as tuition, housing, clinical services, interest on loans (microcredit). Fees may also come from a third party who is paying for services for the client or beneficiary. The third party may include: a donor, public welfare from the state, or nonprofit insurance fund • Sales social enterprises may sell products, for example handicrafts made by clients or fresh fruit grown by small holder farmers. Services rendered by clients such as janitorial or landscaping done by mentally disabled people. PSU Social Enterprise Magic Bus India 2010 4 Program – Related Revenue Products and Services Housing Works sells donated used clothing and books in its NY retail shops staffed by people with HIV/AIDS. Franchise Juma Ventures owns Ben & Jerry's retail and concession franchises to provide skills/job training, and employment of at risk youth. Market Aggregation Grameen Bank in Bangladesh receives discounted rates from AT&T; leases Grameen Phones to poor entrepreneurs who sell cell time in their villages. Joint ventures 3M shares product ideas, R&D and marketing assistance with Minnesota Diversified Industries (MDI). Proceeds support MDI's programs for mentally 5 & physically disabled. Rubicon Home Health Care has contracts to provide in-home care services to elderly, AIDS patients, etc. PSU Social Enterprise Magic Bus India 2010 Revenue model • What is the revenue model of your SE? • What is the social purpose of your enterprise? What type of impact are you trying to achieve? Who benefits and how? • What products or services are you selling? Who are your customers? • How is your social enterprise positioned in the market and community? • Diagram your SE revenue model PSU Social Enterprise Magic Bus India 2010 6 Financial Management & Accounting What do you think? 7 PSU Social Enterprise Magic Bus India 2010 SE Financial Management Problems • • • • • Low financial management acumen Driven by donors (fund accounting) Misallocation of expenses Hidden assets / hidden subsidies Do not give an accurate picture of financial performance Overstates financial performance Understates financial performance • Can drive managers to make the wrong decisions Growth Capital needs and requirements Investment/divestment 8 PSU Social Enterprise Magic Bus India 2010 Subsidies • Volunteer time • In-kind Infrastructure, professional fees, products • Low performance (to industry standard) • Social program costs • Staff time spent on enterprise and allocated to other budgets • Overhead and back office • Embedded social costs • Grants – reflected in subsidize prices • R&D 9 PSU Social Enterprise Magic Bus India 2010 “True” Cost Accounting Quantifying Social Costs Quantifying subsidies 10 PSU Social Enterprise Magic Bus India 2010 SK OLL Financial Projections $$$ Social Enterprise Breakeven Point Private Business Breakeven Point SE Revenue 11 SE Expense Business Expense PSU Social Enterprise Magic Bus India 2010 Business revenue Years SK OLL Social Enterprise P&L Income In 000s Sales $515 Expenses 12 Income In 000s Grants $695 Wages (clients) $200 Expenses Training $30 Training $150 Job coaches $60 Job coaches/mentors $120 25% ED $20 Staff $160 Rent + utilities $60 Rent + utilities $60 Back office expense $40 Consulting $45 Business manager $80 Health services $100 Marketing $20 Fundraising $50 Supplies $10 Total $695 Total Expenses $550 Required Subsidy $695 Profit/Loss ($35) Consulting $45 Health services $100 Social costs $145 Total social costs + exp $695 PSU Social Enterprise Magic Bus India 2010 Required Subsidy $180 Income In 000s Sales $515 Socio-economic expenses Wage premium to clients $40 Soft skill training $30 Job coaches $60 Shared expenses 25% ED $20 Rent + utilities $60 Back office expense $40 Business expenses Business manager $80 Hard skill training $30 Marketing $20 Wages $160 Supplies $10 Total Expenses $515 Profit (loss) ($35) Social program costs 13 Counseling & Health services $145 Social costs $180 Required Subsidy $1802010 PSU Social Enterprise Magic Bus India A closer look: • socio-economic costs are social program costs covered by running a social enterprise; objective is NOT to make profit but cover more social costs through biz activities • Share expenses enable parent organization to leverage assets and have unrestricted income • Business expenses pure business cost, but also underwrite social objectives—i.e. wages to client workers • Social costs can be allocated separately and subsidized with grant funding. Results • Share costs converts restricted income into unrestricted income regardless of revenue • Sustainable program strategy • Shifts financial paradigm from 100% deficit to revenue generation/declining deficit • Marketing/grant raising vehicle for supplementary social costs • Increases financial rigor and business acumen • Leverages social programs and assets (trained clients) PSU Social Enterprise Magic Bus India 2010 14 External $£ $£ Profit used to fund social program activities and/or parent organization Breakeven Point Time PSU Social Enterprise Magic Bus India 2010 15 More equity-like Implications for Financial Management Grants Social Venture Capital Funds Venture Capital PRI / Recoverable Grants Forgivable Loans SRI Funds Below-Market Debt More debt-like 16 PSU Social Enterprise Magic Bus India 2010 Market-Rate Debt Social Investment Choices Client Productivity Return on Investment? $$$ $ A Job 17 Hard Skills Soft Skills Credit/Insurance PSU Social Enterprise Magic Bus India 2010 Literacy Heath Housing SK OLL