System-Based SH&E Management
Case Study
Mike Henderek,
Manager of Safety, Health & Environment
Exxon Mobil Corporation
National Safety Council
ExxonMobil’s Approach to
SH&E Management

Corporate commitment (Board, Sr Management)
to excellence in SH&E performance, essential to
business success

Commitment stated clearly and often

Implement policies through structured
management systems:




Assign responsibility, resources
Measure performance
Assess systems
Identify and make improvements

Report measurements externally

Hold employees and managers accountable
National Safety Council
Corporate Policies





Safety Policy
Health Policy
Environmental Policy
Product Safety Policy
}
OIMS
Operations
Integrity
Management
System
Safety, Health, Environmental, and
Product Safety Policies are translated into
operational practices via OIMS.
National Safety Council
What is OIMS?

Systematic, structured, disciplined
framework for the management
and reduction of risk

Corporate-wide commitment with
high degree of ownership and
involvement.

Complies fully with ISO 14001

Seeks safe and environmentally
responsible operations and
meeting of all laws and regulations
National Safety Council
What is OIMS? (con’t.)

Framework comprised of 11 elements and 60
expectations that all operations must fulfill


Facilitated by guidelines and management systems
Management systems must show documented
evidence of the following:





Scope is clear and objective fully defines purpose and
expected results
Well qualified people are accountable to execute the system
Documented procedures are in place to ensure the system
functions properly
Results are measured and verify that the intent of the system
is fulfilled
Performance feedback from verification and measurement
drives continuous improvement of the system
National Safety Council
OIMS Elements
Driver
1. Management
Leadership,
Commitment &
Accountability
Operations
2. Risk Assessment &
Management
3. Facilities Design and
Construction
4. Information/Documentation
5. Personnel and Training
6. Operations and
Maintenance
7. Management of Change
8. Third Party Services
9. Incident Investigation and
Analysis
10. Community Awareness and
Emergency Preparedness
Evaluation
11. Operations
Integrity
Assessment and
Improvement
National Safety Council
OIMS Summary

ExxonMobil’s structured approach to ensuring safe
and environmentally sound operations worldwide

Implementation is a Line Management responsibility

Meets commitments to protect the safety and health
of the public, contractors and employees, and to
protect physical assets from damage or loss


Compatible with environmental and economic
needs
Establishes a common language to promote the
sharing of best practices
National Safety Council
OIMS Summary (contd.)

Requires unwavering compliance with all laws and
regulations

Promotes continuous improvement

Establishes expectations for and supports sound
SHE performance from contractors

Is at the core of our business -- supported actively
and visibly by senior management, line managers,
supervisors, staff, and contractors
National Safety Council
OIMS Summary (contd.)

Meets all requirements of ISO14001 - LRQA attested
to ExxonMobil compliance in 2001.

“ExxonMobil ... among industry leaders in the
extent to which environmental management
considerations have been integrated into its
ongoing business processes.”
National Safety Council
Operational Measures

Links OIMS to operational RESULTS.

Relates progress to goal of NO incidents,
damaging releases, etc.

“Scorecard” developed using simple metrics for
quick calculation of how a unit (plant, terminal,
production field - as well as entire businesses) is
doing.

Annual examination of results and programs
included in stewardship by Management
Committee and Board.
National Safety Council
Worldwide S&H Results
OSHA Consistent
Lost Time Incident Rate
Total Recordable Incident Rate
1.0
3.0
0.9
2.5
0.8
0.7
2.0
0.6
1.5
0.5
0.4
1.0
0.3
0.2
0.5
0.1
0.0
0.0
94
95
96
97
98
 Employees
99
00
01
02
 Contractors
95
96
97
98
99
00
01
02
-- US Petroleum Industry Benchmark
Injuries and illnesses per 200,000 work hours
National Safety Council
Environmental Measures
Marine Vessel Spills
Non-Marine Vessel Spills
ExxonMobil Operated Fleet
Includes oil, chemical, and drilling fluid spills
greater than 1 bbl
800
25
Spills of > 1 barrel
20
15
10
5
SOIL
700
Number of Spills >1 bbl
Number of Spills
Spills of < or = 1 barrel
WATER
600
500
400
300
200
100
0
0
1996
1997
1998
1999
2000
2001
2002
2000
2001
2002
National Safety Council
ExxonMobil
Cogeneration Capacity
2,875
3,000
960,000
2,525
Megawatts
800,000
1,886
2,000
640,000
1,575
1,500
480,000
879
1,000
558
500
320,000
588
318
0
160,000
Residential Households*
2,500
0
1970 1975 1980 1985 1990 1995 2000 2002
* Number of typical U.S. residential households that could be served by the additional energy
captured through the improved efficiency resulting from our cogeneration assets.
National Safety Council
SH&E Linkage to Productivity
From Mobil Oil 1993 to 1998
National Safety Council
Sustained Productivity Improvement
Leads to Leadership Returns
National Safety Council
Sustained Productivity Improvement
Leads to Leadership Returns
National Safety Council
Sustained Productivity Improvement
Leads to Leadership Returns
National Safety Council
Sustained Productivity Improvement
Leads to Leadership Returns
National Safety Council
National Safety Council