Jared L. Newnam 14625 S. Mountain Pkwy, #2072, Phoenix, AZ 85044 Cell: (480) 234-9085 QUALIFICATIONS/ SKILLS Bachelor’s Degree in Information Technology/ Database Administration (Graduated: Nov, 2010) Web Standards, HTML5/XHTML, CSS3, jQuery/JavaScript, Wordpress, bootstrap, PHP/MySQL, Hand-coding, ASP.NET (minimal) Photoshop, Dreamweaver, Illustrator, Visual Studio, BaseCamp Online Portfolio EMPLOYMENT HISTORY Web Developer, South University (EDMC) (Chandler, AZ) Create diverse software and web-based tools for internal use Create intuitive knowledge base for use by all EDMC employees, across all graduation teams and school brands (South University, Art Institutes, Argosy University, and Brown Mackie) Extensive use of HTML, HTML5, CSS, CSS3, JavaScript, jQuery, light use of asp.net and PHP Create various custom landing pages for inquiring South University students Conduct target marketing analysis with DFA analytics tools Web Developer, webfrogs Development Studios (Phoenix, AZ) (formerly JPC Solutions) 9/2012- 3/2013 Successfully enroll students into our online degree programs and ensure they are successfully transitioned into the classroom. Conduct conversations regarding potential student’s interest and plans to continue their education. Assist potential students in determining their fit and eligibility into our programs. Accompany the potential student on a virtual online tour, introducing them to the online campus and classroom. Guide potential students through the enrollment process which includes; application, securing transcripts, financial aid, and academic acceptance. Technician, JPC Solutions (Phoenix, AZ) Part-Time 7/2010- Present Create diverse websites for client needs Extensive use of HTML, HTML5, CSS, CSS3, JavaScript, jQuery, and PHP Custom Wordpress development Graphic Design, logo creating and branding SEO guidance Admissions Representative, South University (EDMC) (Chandler, AZ) 3/2013- Present 2/2010- 3/2013 Provide remote support for clients around the United States using remote desktop software. Provide data recovery solutions to clients (SATA, IDE) Troubleshoot TCP/IP errors using Nslookup, and IP Config Utilizing regedit.exe and regedt32.exe for registry configuration and repair Provide extensive computer repair including software fixes, virus/malware removal, registry fixes, software installation, and proper back up/ reinstallation of Windows, hot air rework (jack replacement), and laptop screen replacement Provide software training in various MS Office programs (Word, PowerPoint, Excel, Outlook) Jared L. Newnam 14625 S. Mountain Pkwy, #2072, Phoenix, AZ 85044 Cell: (480) 234-9085 Fraud Investigator, Nordstrom, Inc. (Chandler, AZ) Conduct high risk investigations into guest and employee fraud, regional theft rings, credit card fraud rings, violations of company policy and other internal compliance matters Conduct charge/send investigations to determine if interstate fraud has occurred or will occur. Work closely with credit card companies to make true party identifications, conduct interviews with true parties and request assistance in prosecution of suspect(s) in use of fraudulent/stolen credit cards Developed and analyzed statistical reports tracking department activities, company crime trends, and possible terrorist activity Detect, investigate and arrest those suspected of shoplifting, credit card fraud or various other types of crime committed within the confines of the establishment. Enrollment Advisor (Team Lead), Grand Canyon University (Phoenix, AZ) 10/2011- 5/2012 Recruit students for undergraduate education degrees by calling on prospective students, disseminating University course information and enrolling students Advising students or prospective students with respect to admissions, degree options, requirements and progress, and providing information on university policy, practices and rules, requiring the use of judgment and discretion on a periodic basis Enrollment Advisor (Team Lead), Apollo Group, Inc. (Phoenix, AZ) 5/2012- 9/2012 12/2005- 10/2011 Advise current students, or prospective students, with respect to admissions, degree options, requirements and progress, and provide information on university policy, practices and rules, requiring the use of judgment and discretion on a periodic basis Use SQL, Excel, and VB to perform data manipulation and querying Created Ad-hoc reporting for various ratios and retention policies. EDUCATION Master of Science, Information Systems & Technology o South University, Expected Graduation: 12/2015 Bachelor of Science, Information Technology/ Database Administration o University of Phoenix, Graduated: 11/2010