Intra-Industry Analysis OUTLINE • Game theory • Competitor Analysis • Segmentation • Strategic Groups The Contribution of Game Theory to Competitive Analysis Main value: 1. Framing strategic decisions as interactions between competitors 2. Predicting outcomes of competitive situations involving a few players Some key concepts: 1. Competition and Cooperation—Game theory can show conditions where cooperation is more advantageous than competition {P.D.} 2. Deterrence—changing the payoffs in the game in order to deter a competitor from certain actions 3. Commitment—irrevokable deployments of resources that give creditability to threats 4. Signalling—communication to influence a competitor’s decision Problems of game theory: Useful in explaining past competitive behavior—weak in predicting future competitive behavior. {SCENARIOS} What’s the problem? — Multitude of models, outcomes highly sensitive to small changes in assumptions Complementors & Competitors • Complementor: customer values your product MORE when they have the other player’s product than when they have yours alone. • Competitor: customer values your product LESS when they have the other player’s product than when they have yours alone. May cooperate to develop market & infrastructure. From Thinking Strategically • • • • • • • • • • • Prisoner’s Dilemma: Competitor pricing, MAD, Employer/Union, Hostage Dilemma. To lead or not to lead: If in lead, can imitate as soon as follower’s intentions are known, or when follower’s success as been assessed. Look before you leap - use your bargaining power when you’ve got it. Mix your plays Opponent’s choices & actions tell you information Monty Hall’s Let’s Make a Deal. Pride & irrationality can’t be ignored - people. Moving first & being intransigent. Moving second after seeing what your opponent did. 2 kinds of interaction: sequential & simultaneous. For sequential, Rule #1: look forward & reason backward. Draw a game tree. For simultaneous, build table, check for dominant strategies, (Rule #2: if you have one, use it!), then dominated strategies (Rule #3: eliminate dominated strategies), Rule #4: look for an equilibrium, a pair of strategies in which each player’s action is the best response to the others. Thinking Strategically, Dixit & Nalebuff, 1991 Newcleaner’s game • If Newcleaners (N) enters and Fastcleaners accomodates, N makes $100k. • If N enters and Fastcleaners starts price war, N loses $200k. • What should N do? Thinking Strategically, Dixit & Nalebuff, 1991, p. 38 Newcleaner’s game map Thinking Strategically, Dixit & Nalebuff, 1991, p. 38 Larry’s choice • Larry, Mo, & Curly are in a duel and will shoot once in that order for 2 rounds. • Outcome ranking: sole survivor, then one of 2 survivors, then noone gets killed, then (& worst) you get killed. • Larry hits 30% of time, Mo 80%, Curly 100%. • What should Larry do? Thinking Strategically, Dixit & Nalebuff, 1991, p. 329 David & Goliath’s choices. >David produces 1 slingshot per quarter, Goliath 2, & no flexibility in output. >Once exit industry, can’t come back in. Thinking Strategically, Dixit & Nalebuff, 1991, p. 340 Thinking Strategically, Dixit & Nalebuff, 1991, p.343 What Price a Dollar? • Bidding proceeds at 5 cent increments. • Highest bidder gets the dollar. • The highest AND the second highest bidder must pay their bid. Thinking Strategically, Dixit & Nalebuff, 1991, p. 349 From Co-opetition • Players: when you enter a game, you change it. Get paid to play. • Added Value: Size of the pie when you are in MINUS size of pie when you are out. Red & Black card pair = $100. • Rules: w/ customers, suppliers, government sets many, changing. Most Favored Customer clause. • Tactics: Actions to your benefit. • Scope: Boundaries of the game. Co-opetition, Brandenburger & Nalebuff, 1996 Value Net Co-opetition, Brandenburger & Nalebuff, 1996 University Value Net Co-opetition, Brandenburger & Nalebuff, 1996 Co-opetition, Brandenburger & Nalebuff, 1996 A Framework for Competitor Analysis OBJECTIVES What are competitor’s current goals? Is performance meeting there goals? How are its goals likely to change? STRATEGY How is the firm competing? ASSUMPTIONS What assumptions does the competitor hold about the industry and itself? RESOURCES & CAPABILITIES What are the competitors’ key strengths and weaknesses? PREDICTIONS • What strategy changes will the competitor initiate? • How will the competitor respond to our strategic initiatives? {Sources of information} Segmentation Analysis: The Principal Stages • Identify key variables and categories. Identify segmentation variables Reduce to 2 or 3 variables Identify discrete categories for each variable • Construct a segmentation matrix • Analyze segment attractiveness • Identify KSFs in each segment • Analyze benefits of broad vs. narrow scope. Potential for economies of scope across segments Similarity of KSFs Product differentiation benefits of segment focus The Basis for Segmentation: Customer and Product Characteristics Industrial buyers Characteristics of the Buyers Household buyers Distribution channel Opportunities for Differentiation Characteristics of the Product Geographical location *Size *Technical sophistication *OEM/replacement *Demographics *Lifestyle *Purchase occasion *Size *Distributor/broker *Exclusive/ nonexclusive *General/special list *Physical size *Price level *Product features *Technology design *Inputs used (e.g. raw materials) *Performance characteristics *Pre-sales & post-sales services Segmenting the European Metal Can Industry F ra F ood S te e l 3 - p i e c e S te e l 2 - p i e c e A l u m i n u m 2 -p i e c e G e n e ra l c a n s C o m p o s ite ca n s A e ro s o l c a n s F ru i t J u i c e P et f o o d S o f t d r in k B ee r O il nc e ny rm a o rt . in /P a p S Ge y It a l Segmenting the World Automobile Market REGION US& Canada Luxury Cars Full-size sedans Mid-size sedans Small sedans Station wagons Passenger minivans Sports cars Sport-utility Pick-up trucks W.Europe E.Europe Asia Lat America Australia Africa Vertical Segmentation & Industry Profit Pools —The US Auto Industry 25 % 20 Service & repair Leasing 15 Warranty Auto manufacturing New car dealers 10 5 0 0 Auto loans Used car dealers Auto insurance Gasoline Share of industry revenue Aftermarket parts Auto rental 100% Segmentation and Key Success Factors in the U.S. Bicycle Industry SEGMENT Low price bicycles sold primarily through department and discount stores, mainly under the retailer’s own brand (e.g. Sears’ “Free Spirit”); Medium-priced bicycles sold primarily under manufacturer’s brand name and distributed mainly through specialist bicycles stores; KEY SUCCESS FACTORS * Low-costs through global sourcing of components & low-wage assembly. * Supply contract with major retailer. Leading competitors: Taiwanese & Chinese assemblers, some U.S manufacturers, e.g. Murray Ohio, Huffy *Cost efficiency through large scale operation and either low wages or automated manufacturing. *Reputation for quality (durability, reliability) through effective marketing to dealers and/or consumers. * International marketing & distribution. Leading competitors: Raleigh, Giant, Peugeot, Fuji Focus vs. Broad, Branding High-priced bicycles for enthusiasts. Children’s bicycles (and tricycles) sold primarily through toy retailers (discount toy stores, department stores, and specialist toy stores). *Quality of components and assembly, Innovation in design (e.g. minimizing weight and wind resistance). *Reputation (e.g. through success in racing, through effective brand management). *Strong dealer relations. Similar to low-price bicycle segment. Strategic Group Analysis A strategic group is a group of firms in an industry following the same or similar strategy. Identifying strategic groups: • Identify principal strategic variables which distinguish firms. • Position each firm in relation to these variables. • Identify clusters. Strategic Groups in the World Automobile Industry GLOBAL, BROAD-LINE PRODUCERS e.g., GM, Ford, Toyota, Nissan, Honda, VW, Daimler Chrysler Broad REGIONALLY-FOCUSED BROAD-LINE PRODUCERS e.g. Fiat, PSA, Renault, PRODUCT RANGE GLOBAL SUPPLIERS OF NARROW MODEL RANGE e.g., Volvo, Subaru, Isuzu, Suzuki, Saab, Hyundai NATIONALLY FOCUSED, INTERMEDIATE LINE PRODUCERS e.g. Tofas, Kia, Proton, Maruti LUXURY CAR MANUFACTURERS NATIONALLY- FOCUSED, SMALL, SPECIALIST PRODUCERS e.g., Bristol (U.K.), Classic Roadsters (U.S.), Morgan (U.K.) Narrow National e.g., Jaguar, Rolls Royce, BMW PERFORMANCE CAR PRODUCERS e.g., Porsche, Maserati, Lotus GEOGRAPHICAL SCOPE Global Strategic Groups Within the World Petroleum Industry 1.5 Kuwait Petroleum PDVSA NATIONAL Iran PRODUCTION COMPANIES NOC 1.0 Statoil Pemex Indian Oil 0.5 Vertical Balance 2.0 INTERNATIONAL Premier UPSTREAM Oil COMPANIES Enterprise Petrobras INTEGRATED DOMESTIC OIL COMPANIES BP-Amoco Exxon INTEGRATED -Mobil Petronas Chevron INTERNATIONAL Royal Dutch -Shell Gp. MAJORS YPF Phillips Phillips Texaco ENI Elf-Fina-Total ENI Repsol INTERNATIONAL Repsol DOWNSTREAM E.g. Neste OIL COMPANIES 0 Nippon Tosco INTEGRATED OIL MAJORS INTERNATIONAL UPSTREAM, REGIONALLY FOCUSED DOWNSTREAM 0 10 NATIONALLY-FOCUSED DOWNSTREAM COMPANIES 20 30 40 50 Geographical Scope 60 70 80