Public Speaking Chapter One Speaking with Confidence Why Study Public Speaking? O There are two main reasons to study public speaking: empowerment and employment. O Empowerment is to have the resources, information, and attitudes that allow you to take action to achieve a desired goal. O Being a skilled public speaker will give you an edge that others lack (even those who are more educated, have better training, or who may even have better ideas). O This is because being able to communicate and to position yourself for leadership puts you “ahead of the pack” Empowerment (continued…) O When you are confident in your public speaking skills, you are able to express yourself with assurance, conviction, and confidence. O This makes others confident in you and your message. O Being an empowered speaker can open up career and leadership opportunities. O This is because doing so gains you respect and gives you confidence. Employment O Employment is to gain employment. O Charles M. Schwab said, “I’ll pay more for a person’s ability to speak and express himself than for any other quality he might possess.” O If you speak well, you possess a skill that others value highly O Whether you are currently employed at an entrylevel position or aspire to climb the corporate ladder, being able to communicate effectively (and “talk yourself up”) is the key to success – in any line of work. Employment (continued…) O The skills needed (and most sought by employers) in terms of public speaking include: O ethically adapting information to listeners O organizing your ideas O persuading others O holding listeners’ attention O Communication skills is THE TOP FACTOR in helping college graduates gain employment. Employment (continued…) O Interviews: O People interviewing you rely on what you’ve written on your resume and how you present yourself and communicate with them. O What carries more weight? O Being able to communicate in person and talk about yourself and your abilities is much more important than what is written on a resume. The resume only lists what you have done, the communication part of interviews tells or shows prospective employers what you can do. Public Speaking and Conversation O As a public speaker, you will need to learn to make decisions on your feet (like in a conversation). O These decisions will be based on: O your knowledge of your listeners O your listeners’ expectations for your speech O their reactions to what you are saying Public Speaking and Conversation (continued…) O Public speaking is more planned than conversation. O you should spend plenty of time practicing your speech O as you are practicing (both alone and in front of others), you should also be revising and editing your speech O Unlike conversation, public speaking is formal. O as a result, slang or informal language is NOT APPROPRIATE Public Speaking and Conversation (continued…) O **Remember, you only have one chance to make a first impression. If you have to present information twice, your audience is already lost and will have preconceived notions. ** Communication is a Process Noise Source Channel Message Receiver Message Feedback O Model of Communication Model of Communication O source – the public speaker is the source of the information and ideas for an audience O encode – the job of the public speaker is to encode, or translate, the ideas into verbal and nonverbal symbols (codes) O code – a verbal or nonverbal symbol for any idea or image O message – the speech itself (both what is said and how it is said) Model of Communication (continued…) O decode – it is the receiver’s job to translate the speaker’s codes into ideas and images (to understand the speaker’s message) O channel – the visual and auditory means by which a message is sent from speaker to receiver O to be successful, the visual and auditory symbols must match! Model of Communication (continued…) O receiver – the individual audience member O noise – anything that interferes with the communication of the message O external noise – physical sounds O internal noise – physiological or psychological causes O feedback – verbal and nonverbal responses provided by and audience to a speaker Model of Communication (continued…) O context – the environment or situation in which a speech occurs O time O place O the speaker’s and audience’s cultural traditions and expectations O * No speech occurs in a vacuum. Each speech is a blend of circumstances which can never again be replicated. * The Heritage of Public Speaking O rhetoric – the use of words and symbols to achieve a goal O Aristotle formulated guidelines for speakers that we still use today. O In Medieval Europe, the clergy were the most polished public speakers. O In the 18th century, British subjects in the colonies listened to the town criers and impassioned patriots of what was to become of the United States Public Speaking and Diversity O Such factors as the gender, ethnicity, and culture of both speaker and audience are crucial components of the context of a speaking event. O to be effective, public speakers need to understand, affirm, and adapt to diverse audiences Improving Your Confidence as a Speaker O Understand Your Nervousness O your body summons more energy to deal with the conflict you are facing (shaking, knees quivering, stomach fluttering, etc.) O you are experiencing physiological chances because of your psychological state Improving Your Confidence… (continued…) O The most common causes for feeling nervous when speaking publicly: O fear of humiliation O concern about not being prepared O worry about one’s looks O pressure to perform O personal insecurity O concern that the audience wont’ be interested O lack of experience O fear of making mistakes O overall failure Improving Your Confidence… (continued…) O People feel the most nervous right before giving their speeches. O the 2nd highest level of anxiety is when the teacher explains the assignment O the least amount of anxiety is experienced when preparing for a speech Communication Apprehension O There are four styles of communication apprehension: O average – a generally positive approach to communicating in public O insensitive – tend to be less sensitive to apprehension because of previous experience in public speaking O inflexible – highest heart rate when speaking, uses fear to motivate them O confrontation style – high heart rate at beginning, but tapers off to average levels Understanding Your Communication Apprehension O It is important to understand your style of communication apprehension because: O it helps to know that you are not alone in your experiences O having an idea of your own style may give you greater insight into better manage your apprehension O research supports the idea that communication apprehension may be a genetic trait Public Speaking Tips O Keep these tips in mind while speaking: O you are going to feel more nervous than you look O almost every speaker feels nervous O anxiety can be useful Building Your Confidence as a Public Speaker O don’t procrastinate in preparation O know your audience O be audience-entered rather than speech O O O O O centered select an appropriate topic be prepared develop and deliver a well-organized speech know your introduction and conclusion re-create the speech environment (as close as possible) while practicing Building Your Confidence as a Public Speaker O use deep-breathing techniques O visualize your success O give yourself a mental pep talk O focus on your message rather then your fear O look for positive listener support for your message O seek speaking opportunities O after your speech, focus on what you have accomplished rather than on your anxiety