Introduction and Overview for
AFPOA
Matt Connon, General Manager
mconnon@attivio.com
What We Will Cover Today
• How Unified Information Access Improves
Strategic Insight and Productivity
• Attivio Introduction and UIA Solutions
• Customer Success with AIE
Attivio Introduction
UNIFIED INFORMATION ACCESS
The Great Divide
Structured Data
Unstructured Content
Proprietary & Confidential
Unified Information Access (UIA)
ALL Information Resources Must be Exploited
What Happened?
Combining the precision of structured data with
sentiment and meaning of unstructured content
(which represents 85% of information assets)
The next quantum leap in productivity will
come from the use of IT systems that analyze
structured and unstructured data ... It will
contribute to an improvement in all aspects of
business operations.
Why it happened?
Crossing the Great Divide to Deliver Business Value
UNIFIED INFORMATION ACCESS
Combines structured data,
retaining its normalized structure…
…with unstructured content,
extracting its sentiment & meaning
Provides Customers with Unprecedented Insight!
Proprietary & Confidential
Why Organizations are Investing in UIA
• Lower the cost of managing and analyzing
information
• Unify access to all of our information sources, both
structured and unstructured to provide a
comprehensive view of information across email, file
servers, and applications
• Provide faster, easier access for more users to
structured data in our legacy systems
• Improve customer support
Source: Search and Discovery Software: A Survey of Buying Intentions and Use
(IDC #229149, July 2011)
Proprietary & Confidential
UIA Solutions:
Information-rich markets by vertical
Government
• Military
intelligence
• Law enforcement
• Security
• Regulators
Financial
Services
• Banking
• Insurance
• Financial
exchanges
Healthcare
Media
• Pharmaceuticals
• Research
• Health insurance
• Patient
records
• Advertising
• Publishing
• E Commerce
Consumer
Goods &
Services
• Retail
• Manufacturing
• Marketing
UIA Solutions:
Information-rich markets by horizontal application
Information
Governance
Security
Business
Intelligence
R&D and
Engineering
• E-discovery
• Compliance
• Master Data
Management
• Records
management
• Intelligence
• Fraud
investigation
• Data loss
prevention
• Analytics
• Performance
management
• Discovery
• Documentation
• Manufacturing
Customer &
Employee
Interaction
• HR appraisal
• Call center
analytics
• Market research
and surveys
• Social media
analysis
UIA Has Emerged As A Mainstream Approach to
Leveraging All Information
IDC Predictions 2012
Jan. 5, 2012
Dan Vesset, Program VP Business Analytics
Attivio Partner Introduction
ATTIVIO INTRODUCTION AND UIA
SOLUTIONS
Attivio Overview
Who We Are:
• Award-winning enterprise software company headquartered in
Newton, Massachusetts USA
• Experts in unified information access (UIA), information analytics,
enterprise search, business intelligence and data warehousing
• Our mission: driving critical business results by maximizing the return
on our customers’ information assets
Our Product:
• Active Intelligence Engine™ (AIE), the only UIA platform that delivers
comprehensive insight from integrated content and data by combining
full text search and content analytics with standard SQL
Our Capabilities:
• Patented Unified Information Access technology
• Agile, embeddable platform with small footprint
• Rapid Development and Deployment environment
License Options:
• Traditional enterprise software or hosted subscription licensing
Our Customer
Relationships:
• Global leaders in financial services, manufacturing, media, technology,
telecommunications, management consulting, and government
• 100% of our customers are referenceable
Proprietary & Confidential
The Attivio Active Intelligence Engine
Proprietary & Confidential
Components of the AIE Platform
Proprietary & Confidential
Database and Search Technologies Are Not Enough
Proprietary & Confidential
AIE Analytics
• Text Analytics
• Time-Series / Trend
Analysis
• In-Engine Analytics
• Business Intelligence
(BI) tool integration
Proprietary & Confidential
Solution Enablement with AIE
AIE Based Solutions
Enterprise Information
Integration
All relevant information
delivered to interactive
interfaces
Customer Experience
Management
SharePoint Integration
Universal engine
for ALL types of
information
AIE: UIA Platform
Enterprise Performance
Management
IT Knowledge Expert
CMS
Share
Point
Email
Email
Web
Logs
Web
Wiki/
K-Base
Data
Warehouse
ERP
Active Regulatory
Management
CRM
Increase productivity, identify opportunities,
reduce costs and risk
Proprietary & Confidential
Social Brand Management
Online Portals
Embedded AIE for
Technology Vendors
Case Study – Major Investment Firm
Challenges
• Empower research analysts to access and actively reuse
investment research and analysis
• Replace non-integrated home-grown tools and databases to
retrieve investment data, research, etc.
Solution: Active Intelligence Engine
• Integrates economic profiles, time-series market data, past
research documents, news, etc.
• Universal index ensures
• Enables navigation of data and content within the same view
• Facilitates time series data analysis alongside research, news, etc.
Outcomes
• Lineage of past research effectively leveraged as a strategic asset
• Enables new analysis based on past research
• Helps identify new market correlations and uncover timely, new
investment ideas
Proprietary & Confidential
Source: Sr. Living
Hierarchical navigation
through familiar
structured data
Ad hoc refinement of
charts/analytics via free text
search
Pivot from structured data to
unstructured and back, through
related
concepts,
metadata
Proprietary
& Confidential
FacetFinder19
Navigation by
•Sentiment
•Category
•Topic
Time Series Analysis
Proprietary & Confidential
IT Knowledge Expert – Customer Case Study
Problem
• System outages causing slower collections, lost productivity
• Service interruptions taking too long to resolve
Solution: AIE
• Integrates all enterprise info relevant to a service call regardless
of data type
• Easily navigate and find known solutions and critical data for
fast incident resolution
• Identify and manage potential SLA violations
• Expedite root cause analysis to aid in problem management
and prevent re-occurrence
• Role-based dashboards track activities and performance
Outcomes
• 78% Faster Mean Time to Resolution (MTTR); Annual personhour savings = 16 FTEs
• Over 90 applications now supported and served by AIE solution
Proprietary & Confidential
Case Study: Global Manufacturing Firm
Challenges
• Expedite analysis impact of R&D design changes on cost,
schedule, etc. by part – Diverse sources of data, files and docs
• Easily monitor and analyze R&D performance based on quality,
milestones, etc. achieved – down to the part level
Solution: Active Intelligence Engine
• Indexes, joins and presents from multiple engineering and supply
chain system databases, along with files and documents
• Enables impact analysis by presenting drawings, notes by part,
plus associated part cost
• Enables dashboards for analysis of engineering productivity,
integrating multiple quality, operations and scheduling databases
Outcomes
Source: I Make America
• Positive impact to R&D productivity, product cost and quality
• Engineers do not have to find/correlate information on their own
• Proactive response to slips in schedules, product/part quality, etc.
Proprietary & Confidential
AIE and BI Analysis
Proprietary & Confidential
Media and Analysts on Attivio
“Why is Attivio cool? Because it means users
can explore the ‘what’ and the ‘why’ in one
step; for example, using search to combine a
classic structured query with qualitative
information. In addition, Attivio enables users
who would normally be too intimidated to use
an ad hoc query tool, but who are quite
comfortable with a search engine, to find the
information they need in a structured
database.”
James Richardson
“Attivio greatly differentiates itself from other
solutions by embracing and balancing business
intelligence and enterprise search capabilities, its
patented technology innovations and the depth
and experience of its management and
development teams. They exemplify a company
that is truly living up to its promise of helping
organizations realize positive business results.“
Hugh McKellar
“Solutions by Attivio also push information out
to workers drawn from various repositories.
Attivio…uses ‘the precision of SQL and the
fuzziness of search,’ to deliver enterprise
information in dashboard form.” Bryant Duhon
“Attivio is focused on creating a new
architecture for information access. ..that
leapfrogs over current technologies because
they are not burdened with legacy code. They
have attracted some of the best minds in
information retrieval."
Sue Feldman
“Your company collects terabytes of data, yet
finding the information that employees need
is tricky because it's scattered...IT pros tried
many techniques to solve this data
management dilemma, including universal
databases, data warehouses, and enterprise
search. Newcomer Attivio offers another
alternative.”
John Foley
“[Attivio is] on the forefront of a shift away from
reliance on relational databases and towards
search-based applications.“
Nick Patience
“The next quantum leap in productivity will
come from the use of IT systems that
analyze structured and unstructured
data….It will contribute to an improvement
in all aspects of business operations.”
Peter Sondergaard
24
Awards:
Summary
• Unified information access has emerged as the method to
maximize the value of information assets across disparate
sources of data and content
• Attivio’s AIE platform solves information intensive challenges
across verticals and application types
• AIE expands the scope of information that technical and nontechnical users can query, search, and analyze
Thank You!
Matt Connon
General Manager
mconnon@attivio.com
857.226.5053
Proprietary & Confidential