Cloud Concierge POC/DEMO &
Proof of Platform
© 2014 IBM Corporation
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Setting the Stage….
Why this is Important to Know…
Speaking to you today…
 Cloud demonstration access
 POC versus demo provisioning
 Mobile access to Cloud platform
 Local platform installs made easy
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Ben Foulkes
Manager, Demonstration Systems
Business Analytics Division,
IBM Software Group
© 2014 IBM Corporation
Cloud Concierge POC/Demo & Proof of Platform
Providing you with a technology platform to showcase our solutions on the Cloud.
What it is
We have created a new launch pad that will streamline the process and remove barriers
to support our partners as we scale our SaaS offerings by offering standard platforms for
provisioning our solutions on SoftLayer. In less than 30 minutes you can have a demo to
share with your customers.
What it’s not
Not meant for workshops, training, production, or long term access. Partners can request
their own SoftLayer account on which our template can be shared for provisioning.
What’s the benefit
Enjoy the journey
Start Here
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Worldwide access on proven infrastructure
Easily share cloud based demos with customers
Mobile demos finally made easy
Support structure around the Cloud Concierge
Program comprised of technical assistance and
advocates
Vastly improved agility to provide latest updates
SoftLayer
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Available Environments
 Cloud Platform Templates
– BA Enterprise Platform V1.2.1
• Full Stack of SPSS Predictive, BI and PM
• Demonstration Content - D2G, Future Chip Plan,
SmartCo (on-premise), Vision, HR Attrition, ESRI,
FLBI, Insurance Risk & Fraud, +
– Concert 4.02.1 Gold VM
• Fully Functioning Concert, TM1, CDM and BI with
SmartCo CFO, Expense and Revenue Planning
Demonstration
– BA Risk OP 7
– PMQ 2.0
 Local Install
– BA Enterprise Platform Local
• SPSS Modeler, Modeler Server, Stats and Stats
Server, BI and PM
• Local Install Demonstration Content - D2G, Future
Chip Plan, SmartCo (on-premise), HR Attrition
− Other Content will be made available through
partner demo repository coming soon
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Scenario 1 - Business Partners demonstrating on-premise BA Software
Laptop
Provisioning Application
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On-Premise
software
installed locally
or on VM
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*BA Enterprise local
Install
*BA Enterprise VM
Install
• Demo Content Search
• Install/Update
* BA Enterprise Install contains an installation of all of BI and TM1 capabilities
and select SPSS Modules (Modeler and Stats)
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Provisioning Application
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Scenario 2 - Demonstrating Cloud only software
Web Provisioning
Application
Cloud Software
Hosted in Cloud
Outside of
Firewall
1.
2.
Platform
Cohorts/Demo Extensions
Full Enterprise VM
Concert VM
SPM VM
Etc…
SoftLayer
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Registration process is simple if you don’t have a user …
• We don’t accept gmail, hotmail, or yahoo addresses
• Domain must reflect organization for our reference
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Business Partners have access to the Cloud Concierge
offering via PartnerWorld
https://www.ibm.com/partnerworld/page/pw_com_sfw_ba-cloud_concierge?cmrec=recommendations
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Help Desk most common
 Login credentials for Concert Interim are admin/IBMDemos and not what is listed in MyCloud
- Fixed in Concert Gold
 Login stuck in Pending
 Using remote browser note working
– You need to add ibmdemo.demos.ibm.com and/or ibmdemo.ibm.com to hosts file
 Give me an extension
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Problem History
 SoftLayer Network problem (2 occasions)
– SoftLayer has occasionally had a network glitches at new data centers
– Had to reboot instances to fix
 Instance gets deleted (2 occasions)
– Be sure to back up your data
– Copy/Paste between RDP and local is simple
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How can you help?
 We host our master images
– Book some time with us to test or configure the image with needed additions before we
template
 Contribute to the FileNet Demo Repository
 Send us Feedback on successes and failures
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Tutorials
 File Copying
 Demo Packaging
 Platform Installs
 Mobile Access
– BI
– TM1
– Concert
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Business Partner logs in with their PW credentials … (same
user id and password they use for PW)
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First time a Business Partner registers this message stating
“pending status“ will appear
IBM Business
Partner
representative
or manager
must activate,
grant or deny
access
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Once you are in … you are presented with these 3 options
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 Note that training, POC, or Demo prep requiring sessions longer than 3 days should be
scheduled in a different offering such as Demoworks (internal) and TopCloud (Business
Partners)
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You may choose to download the IBM Welcome App for Local
Platform Installs
Please note:
Depending on your Antivirus program, you could get a security
error message like the one shown here.
Make sure you allow this file so that you can save the installer
executable
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Or, to start provisioning On Cloud, choose option 1…
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Choose the template you want to reserve, name it and choose
the SoftLayer Server that will be used to provide the environment
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Click on “testing” for a quick setup …or choose up to 3 days for either
a Demo or POC, these options will also control what info is required
to be filled in
Click on Provision once info is complete
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A second browser window will pop up letting you know you have
provisioned a new instance… the actual process may take between
20 minutes to 2 hours depending on actual server load.
Click [OK] to be taken back to My Cloud page
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After you submit, your option shows up highlighted in yellow,
with status = Provisioning
This page is refreshed automatically or you can exit and
check back later, once provisioned, your option shows up
highlighted in green, also, an IP address and a password will
have been assigned.
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Once provisioned, you have 2 options to access; directly
clicking on the name (hyperlink to the demo environment)
Clicking directly on this
link will open a separate
browser session.
The user and password for
the Demo environment is:
administrator / IBMDem0s
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Or accessing through RDP…
If you get this warning
message please make sure
you respond YES
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When you RDP into the Hosted demo, you are placed
inside the actual Windows OS of the Virtual machine…
From here you can start or turn off any windows component or service, copy
files from your own Computer into this Image or extract a demo package you
may have created inside this machine to use it on other Computer or save it
as backup, remember all content will be lost when the provisioned demo
expires.
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If you wish to expand your demonstration’s breadth, you may add Demo
Services that work in conjunction with the platform you provisioned earlier.
Click on (2) “Extend your Platform” to add cohorts to your hosted services …
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These are some of the environments that can be added to
your Cloud Demo, just choose by selecting the box and
clicking on [Add to My Cloud] …
A popup browser window will
indicate the service has been added
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Cohorts added to your Cloud appear highlighted in blue …
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Clicking on the IBM SPSS Analytic Catalyst cohort link will
open that application on a separate browser session …
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By default, your hosted demonstration will be de-provisioned
when its date and time have expired as stated under “Provision
Until”.
However, if you wish to manually de-provision it sooner, just
select it and then click on [Remove from My Cloud]
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Your demonstration’s Status will be highlighted in grey and
now state Deprovisioning – which takes about 5 minutes.
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Something to consider when provisioning your Cloud demos…
Also, feel free to share your thoughts so that we can improve
this offering…
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For more detailed info on how to provision and more, please
check this word doc that can be downloaded directly from the
Concierge web page
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For frequently asked questions you can click on Q&A as
shown below from the Concierge main web page
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Use the “Chat Box” at lower
right of your screen
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Resources
 Business Analytics page on PartnerWorld
 Business Analytics web seminars
 Business Analytics events
 Business Partner Learning Center
 Demand Generation programs
 Demonstration content
 BA Demomate Interactive Demos
 Business Analytics competitive resources
 Self Paced Virtual Classroom Program for Business Partners
 You Pass, We Pay
 IBM Business Partner Locater Tool
 IBM Business Partner Communities
 Follow us on Twitter ibm_ba_partner
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© 2014 IBM Corporation
Replays of this session
 This session can be downloaded from the web seminar replay page
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© 2014 IBM Corporation
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