IBM Security Systems Business Partner Resources and Accreditation Updated February 2016 © 2014 IBM Corporation IBM Security Systems – Technical Sales & Solution Support IBM SOFTWARE PRACTICE ACCELERATOR FOR SECURITY SYSTEMS SKILLS INITIATIVES 2 © 2014 IBM Corporation IBM Security Systems – Technical Sales & Solution Support Certification Certifications document an individual’s skills, earned by passing certification exams Business partners use employee certifications to qualify for various IBM programs. The same certifications may be used for multiple programs There is no such thing as a “Certified” Business Partner 3 Authorization Accreditation Authorization allows Business Partners to re-sell IBM software within a specific product group (e.g., Security Identity manager) Authorization requires either certifications or an IBMapproved BP value-added solution plus a variety of other standard PartnerWorld criteria Accreditation validates and documents a Business Partner’s ability to deploy and implement specified sets of products in a customer environment Accreditation requires certifications and proof of successful deployments at advanced levels Accreditation is not related to the authority to re-sell a product © 2014 IBM Corporation IBM Security Systems – Technical Sales & Solution Support Exam Types and Availability Types of Certification Description Currency PartnerWorld Accreditation Sales and Technical Mastery Exams Mastery tests are used to verify the mastery of knowledge covered in a course or a defined set of learning materials. They are not certification tests. Rather, mastery tests help to assure an individual has achieved a foundation of knowledge and understanding of a subject matter. Updated annually Sales mastery exam = Sales Credential Tech mastery exam = Technical Credential (SVP 1 point; PartnerWorld 1 point) Not used for Accreditation Certified Solution Advisor A person who identifies opportunities and influences direction for IBM Security product solutions and is responsible for educating and influencing key decision makers. Updated with significant product or solution changes Sales Certification (SVP 1 point; PartnerWorld 1 point) Required at some Product and Solution levels (see program guide for specifics) Certified Associate Entry level power user who understands the features and function of the product. This individual can use the product but is not an administrator or an operator. Updated with significant product or solution changes Technical Certification (SVP 1 point; PartnerWorld 1 point) Not used for Accreditation Administration Certification Power user who understands the features and function of the product. This individual can use the product and acts as an administrator or an operator. Updated with significant product or solution changes Technical Certification (SVP 1 point; PartnerWorld 2 points) Not used for Accreditation Certified Deployment Professional A technical professional responsible for planning, installation, environment setup, configuration, testing, and troubleshooting of a specific software product solution. Updated with significant product or solution changes Technical Certification (SVP 1 point; PartnerWorld 2 points) Required at Product and Solution levels (see program guide for specifics) 4 © 2014 IBM Corporation IBM Security Systems – Technical Sales & Solution Support Four Important Ways Partners Receive Technical Training 1. Enablement delivered by WW technical sales team, schedule here 2. Enablement requested and delivered by your local Client Technical Professionals (CTPs) 3. Using the IBM Security Technical Enablement portal and other self-paced options on following pages 4. Using a Global Training Partners, exams and training reimbursable under You-Pass-We-Pay found at ibm.com/training © 2014 IBM Corporation IBM Security Systems – Technical Sales & Solution Support IBM Security Systems Enablement Resources IBM Partnerworld Security Product capability page IBM Security Systems Sales Kits and Resources IBM Security Competitive Landscape decks IBM Sales Mastery Exams and IBM Security Certifications IBM Business Partner Enablement Roadmaps Landing Page IBM Business Partner Technical Sales Enablement Video Library IBM Security Technical Enablement portal – On Demand Labs – Go Training for new releases Training schedule of live events: – – – – – Top Gun Sales Academies Technical Sales Academies Regional hosted events on request ILOs (Instructor Led Online) IBM Authorized Training Partners – Classes can be reimbursed under You-Pass-We-Pay IBM Security Systems Practice Accelerator Page – Includes Enablement and Accreditation Initiatives 6 © 2014 IBM Corporation IBM Security Systems – Technical Sales & Solution Support IBM Security Technical Self-Paced Enablement Portal Expand each section to see options underneath http://www.ibm.com/partnerworld/tep/security © 2014 IBM Corporation IBM Security Systems – Technical Sales & Solution Support IBM Security Systems Enablement Resources IBM Security Learning Services in conjunction with other internal IBM Security resources is creating and publishing free content for all users of our products to access to learn how to use, troubleshoot and extend our products. We are developing new videos and stand alone training modules on a regular basis so please ensure that you subscribe and follow our sites. Key Links and Resources: IBM Security Learning Services Video site: https://vimeo.com/ibmsecurity/channels IBM Security Support Youtube Channel - Recorded Open Mic Sessions and other troubleshooting videos: https://www.youtube.com/user/IBMSecuritySupport IBM Security Youtube Channel (sales and marketing videos but also some technical training videos): https://www.youtube.com/user/IBMSecuritySolutions Follow Level 2 Support on Twitter (they announce upcoming Open Mic Sessions that you can attend live and participate in the Q&A sessions - provides an opportunity to ask the experts: https://twitter.com/AskIBMSecurity IBM Security Learning Services monitored email box (use if you want to provide feedback regarding training assets (videos, modules, classroom course you took via a GTP, SPVCs, etc...) or if have a question about a training asset (do we have something, are we developing something, where can you find answers?) seclearn@us.ibm.com 8 © 2014 IBM Corporation IBM Security Systems – Technical Sales & Solution Support IBM Security Systems Deployment Accreditations Available Available now: – IBM Security Identity Manager – IBM Federated Identity Manager – IBM Security Access Manager for Web – IBM Security Access Manager for Enterprise Single Sign-On – IBM Security Access Manager for Mobile – IBM Security Privileged Identity Manager – IBM Security Identity and Access Assurance – Solution level – IBM Security Site Protector – IBM Security Network Intrusion (XGS) – IBM QRadar SIEM – IBM AppScan Standard Edition Apply – IBM AppScan Source Edition – IBM Security Endpoint Manager – IBM Security InfoSphere Guardium here for Accreditation Each requires a certain level of solution advisors, certified deployment professionals, and documented deployments at bronze, silver, or gold levels 9 © 2014 IBM Corporation IBM Security Systems – Technical Sales & Solution Support The Benefits of Accreditation for Security Partners All Accredited Partners receive: – Inclusion in IBM Software Business Partner Accreditation Finder Tool for Clients – Printable certificate of Accreditation and a mark – 50% discount on certification tests Additionally, Silver Partners receive: 100% discount on certification tests towards Gold Additionally, Gold Partners receive: – Expedited L2 Support on PartnerWorld PMRs – Marketability of having achieved the highest level of skill recognized by IBM – Shadowing of IBM engagements, availability permitting (BP pays travel, engagement must be approved by IBM and customer). 10 © 2014 IBM Corporation IBM Security Systems – Technical Sales & Solution Support Security Partners and the Value of Accreditation Value to the IBM Teams Value to our Accredited Partners Earn More Revenue: It's a fact - Accredited Partners tend to drive more transactional revenue that an average Partner does. Accredited Partners have a deeper understanding of our products and are better able to position, close, and implement solutions, which makes them strategic for you as a sales person. Earn More Revenue: It's a fact - Accredited Partners tend to drive more transactional revenue that an average Partner does. Because Accreditation helps your team build a deeper understanding of our products, they are better able, and more likely to, successfully position, close, and implement Security solutions, helps you earn more. Drive More Deals: Look for Gold Accredited Partners to help you close more deals --- whether you hand off leads, or bring them in to assist you in POCs, assessments, and deployments. Joint account mapping and planning with Gold Accredited Partners will help you win more revenue. Get More Leads: Skilled Partners receive more leads from IBM. Accredited Partners are weighted more heavily in lead passing than non-skilled Partners. Enjoy Greater Success: Gold Accredited Partners have met the highest level of technical skills attainment, along with confirmed references for two successful deployments, in a specific Security product area. The Gold Accredited Partners in your region should be at the top of your GO TO Partner list. Receive Benefits: Promotions, certification discounts, L2 Expedited Support are just a few of the things offered Accredited partners. Gain access to Sales and Technical Training: Our Top BPs have priority access to live training events, and access to GO (new release) webinars. Leverage Stronger Marketing: Utilize your Accreditation status to validate your skills in RFPs, press releases, collateral, web content and More! Extend Your Resources: There are Accredited Partners everywhere!. The skills are there in the region for you to leverage, and the list grows all the time! 11 © 2014 IBM Corporation IBM Security Systems – Technical Sales & Solution Support Find us on Social Media! https://www.youtube.com/user/IBMSecuritySolutions https://twitter.com/ibmsecurity https://twitter.com/ibmpartners https://twitter.com/Lombardi_Marti https://www.linkedin.com/company/ibm-security https://www.facebook.com/secintelligence http://securityintelligence.com/ 1 2 © 2014 IBM Corporation IBM Security Systems – Technical Sales & Solution Support IBM Security systems Business Partner Mailbox Questions? Technical: securebp@us.ibm.com 13 © 2014 IBM Corporation