Branded Replacement Cartridge Program Presented By 1 IBM Branded HP Replacement Cartridges IBM - the value added alternative IBM is offering its customers a high value and quality alternative to expensive HP LaserJet Toner Cartridges. IBM’s worldwide partner is The Turbon Group The Turbon Group is the leading manufacturer of Compatible Laser Cartridges. The products are produced, sold, and distributed by The Turbon Group. 2 IBM Branded HP Replacement Cartridges Why has IBM launched a range of Replacement Toner Cartridges for use on the major HP LaserJet printers ? To provide customers with a high quality economic alternative to high priced HP cartridges. Customers will save money with the comfort of IBM quality. 3 IBM Branded HP Replacement Cartridges History IBM • • • • • • 1924 : Foundation of IBM, International Business Machines Corp. 1931 : Launch of the 600 Series calculators 1933 : IBM evolves into the manufacture of typewriters 1981 : Launch of the IBM PC. 1992 : Launch of the ThinkPad Numerous technical innovations in the IT world introduced by IBM until today The Replacement Cartridge Program • 2002: Key IBM strategy to compete with HP • Provide substantial customer savings with recognition, reliability, and quality of the IBM brand • Oct 2003: Launched with 10 models (Asia in early 2004) • Sep 2004: Roll-out of 6 additional products • Apr 2006: 7 new skus introduced 4 Current Product Offering IBM PN 75P5155 75P5156 75P5157 75P5158 75P5159 75P5160 75P5161 75P5162 75P5163 75P5164 75P6471 75P6472 75P6473 75P6474 75P6475 75P6476 TG85P6477 TG85P6478 TG85P6479 TG85P6480 TG85P6481 TG85P6483 TG85P6484 OEM Ref. 4127X 3909A 4096A 92298A 8061X 4182X 9298X 4092A 3903A 3906A 7115A 7115X 2613A 2613X 2610A 1338A Q1339A HP5942A HP5942X Q5949A Q5949X Q6511X Q2612A For use in HP LaserJet 4000 & 4050 series 5si & 8000 series 2100 & 2200 series 4, 4M, 4Plus, 5, 5M & 5N 4100 series 8100 & 8150 series 4, 4M, 4Plus, 5, 5M & 5N 1100 & 3200 series 5P & 6P 5L & 6L 1200 A 1200 X 1300 A 1300 X 2300 series 4200 series 4300 series 4250 & 4350 series 4250 & 4350 series 1160 & 1320 series 1320 series 2400 series 1010 & 3015 series 5 New Products Under Development IBM PN OEM Ref. For use in HP LaserJet TG85P6485 C8543X 9000 COLOR TG95P6485 TG95P6486 TG95P6487 TG95P6488 C9720A C9721A C9723A C9722A 4600 Black 4600 Cyan 4600 Magenta 4600 Yellow TG95P6489 TG95P6490 TG95P6491 TG95P6492 Q2670A Q2671A Q2673A Q2672A 3500/3550/3700 Black 3500/3550 Cyan 3500/3550 Magenta 3500/3550 Yellow TG95P6493 TG95P6494 TG95P6495 Q2681A Q2683A Q2682A 3700 Cyan 3700 Magenta 3700 Yellow 6 Why IBM and Turbon? Manufacturing Excellence Product Expertise 7 Market Insight Business Solutions The IBM Brand • The IBM brand is among the most recognized and valuable brands in the world • Customers’ view of what IBM means – – – – – Dependable Trustworthy Leadership Helping Customers Succeed Safe and Reliable Choice 8 The Turbon Group Background • For over 40 years Turbon is globally a leading producer of imaging supplies (laser, inkjet, impact, TTR, etc.) with strong quality, manufacturing, logistics and market position in the US, Europe and Asia. • Turbon sells broadly into all of the business-to-business channels. • Turbon has strong experience creating value-add programs/support for channel/private label partners. 9 Turbon’s Sustainable Values • Global, Scalable Manufacturing High-Quality Processes and Quality Control Systems Certifications according ISO 9001, ISO 14001 and Nordic Swan ISO 19752 testing procedures and IBM testing procedures as the new industry standard • Proactive Marketing Support for Partners • Collection Programs for Empties • Full Product Line • Integrated Operations to Control Component Supply 10 Toner Cartridge Expertise IBM and Turbon in joint product development • Training certification • IBM & Turbon work program for all IBM together on Quality cartridge operators Improvement Programs • Employees tested for • Random Quality Audits toner handling, cartridge conducted by IBM assembly/ disassembly, complex problem solving, troubleshooting & printer maintenance • Critical-to-function parts are replaced with new parts 11 Quality Manufacturing of IBM Products • All raw materials specified are fully tested and approved. • All technical and work procedures are regularly monitored by IBM and checked by internal and external Quality Controllers. • Every cartridge is print tested to ensure customer satisfaction. • Regular life and benchmark tests with OEM cartridges prove quality standards and give market insights. • IBM cartridge testing is the most extensive in the industry 12 Environmental Care with IBM Products • • • • • • No toxic chemicals are used in production Air samples tested to ensure no hazardous emissions Re-use of cartridges so they don’t end up in landfills Turbon plants are ISO 14001 certified. Free return programs to help customers recycle Recovery and reuse of plastics, metals, toners for other market applications • Product quality and reliability ensures much less than 1% returns • Product life cycle managed with little waste 13 IBM Products as Business Solution • Business customers expect to purchase solutions. - Supplies are becoming an integral part of service solution offerings. • Purchasers of IBM products can rely on the source. - IBM as a major brand is known for high quality and uncompromising customer support. • Orientation to Total Cost of Printing puts acquisition focus on cost of imaging consumables component. – IBM Replacement Toner Cartridges are the cost alternative on a high quality and value added level. 14