Tim Owens
103 Jordan Creek Drive
Jamestown, NC
910.441.8350
336.790.6268
TimOwens20@Yahoo.Com
OBJECTIVES: A long term position with a success driven company that has growth potential.
QUALIFICATIONS: Management and Finance Background in the Automobile Industry as a Finance
Manager, Finance Director, New Vehicle Manager, Used Vehicle Manager/Director, General Sales
Manager, Independent Auto Dealership owner/operator. Mortgage brokerage owner, mortgage broker
and Real Estate sales associate, Consultant/trainer for various industries.
EXPERIENCE/BACKGROUND:
March 2011 to October 2011: Bob King Auto Group, Sales Manager/Finance Manager, Winston
Salem, NC
Oversaw Sales Team and set Team and location performance objectives using a variety of factors
including but not limited to current economic market conditions, inventory, marketing programs and
individual strengths of the team.
Motivated Team with training sessions both in a group setting as well as individual sessions.
Appraised client’s trade’s, monitored inventory for capital levels as well as quality standards.
Arranged financing for client purchase needs along with completing proper state and federal
documents for compliance and registration.
Monitored daily, weekly and monthly reports for profitability of location while making adjustments
to insure maximum ROI.
Worked closely with Sales team in marketing efforts such as cold calls, service follow-up, past client
relationships and social media marketing.
May 2010 to March 2011: Crown BMW/Asbury Auto Group, Financial Services Manager,
Greensboro, NC
Assisted clients in securing and meeting their financial requirements for the purchase of their
BMW automobiles with best arrangements possible to meet their financial situation.
Offered and sold aftermarket products to enhance the ownership experience of the customer’s
vehicle.
Maintained a PVR of $1000 plus in the Financial Services Department with product penetrations
of 90% while placing in the company’s top ten of fifty-four Financial Service Managers on a
consistent basis.
Assisted the Used Vehicle Manager in appraising trade vehicles when needed using up to date
technology such as on-line Black Book, NADA Book and Manheim Market Reports. Physically
tested the trade vehicle for problems while driving and visible damage.
Held weekly training classes with the Sales Personnel in order to help them become better Client
Advisors while using Team Building skills.
Took turns from Client Advisors to assist in closing deals.
August 2002 to May 2010: Central Florida Mortgage, Owner/Broker, DeBary, FL.
Worked with consumers in obtaining sub-prime and conventional mortgage products to satisfy
their refinance or purchase needs.
Processed all necessary requirements to ensure smooth, hassle free mortgage loan closings for
my clients.
Took numerous courses to stay current and knowledgeable of all current applicable State and
Federal Regulations concerning mortgage and real estate loans.
Formulated and implemented marketing plans to maximize office profitability.
March 2005 to May 2010: Total Real Estate, DeLand, Fl., Real Estate Sales Associate, Residential,
Commercial Real Estate and Property Management office.
Assisted property owners to insure the maximum price in the shortest amount of time when
selling their real estate.
Helped home buyers achieve their goals of securing the best real estate purchase within their
budget.
Planned marketing strategies to achieve maximum exposure for both sellers and buyers.
Lima Lincoln-Mercury-Mazda, Used Car Director (contract status), Lima, OH.
Responsible for maintaining used vehicle inventory at dealer authorized investment limits using
the FIFO inventory control guideline while maintaining a maximum age of 90 days or less.
Used all available resources to market the used vehicle inventory such as retail displays, on site
wholesale auctions that were open to the public, closed dealer auctions and premium promotions
to attract retail buyers.
Supervised and trained current management staff in the process of “desking” deals using the
“four square” customer presentation.
Initiated an in-house training program for the sales department focusing on customer’s
satisfaction and professionalism.
Examined and implemented marketing plans that focused on maximizing dealer profits through
local and regional media sources.
Prepared monthly marketing and profit forecast for the used vehicle department as well as
working with sales personnel to set their personal sales forecast.
Input and maintained inventory capital using the Reynolds and Reynolds operating system.
Automart of Wilmington and U-haul Rental Franchise, Owner/Operator, Wilmington, NC.
Hands-on operator involved in the overall day-to-day operation of a used vehicle dealership.
Supervised 11 employees that included 2 office staff, 1 lot porter, 1 rental specialist, 1 sales manager
and 6 sales personnel.
Planned and purchased all advertising for the operation to ensure maximum customer count, profit
and exposure of the business.
Tracked and managed all advertising sources to maintain the most effective marketing presence
possible.
Purchased and marketed inventory to ensure that no vehicle surpassed the 90 day in stock limit while
staying within investment guidelines of $1.75M. Average units in stock were normally 110 to 125
while retailing an average of 75 units per month.
Met with Sales Manager on a daily basis to ensure that all customers were treated in a professional
manner and all possible deals were made.
Did spot telephone surveys with consumers to ensure they were dealt with in a fair and honest
manner.
Followed the progress of accounts receivable with office manager on a weekly basis.
Met with the rental specialist on a bi-weekly basis to track revenue and growth from our U-Haul
franchise.
Recruited and trained all Sales Personnel so they were aware of all operating procedures of the
organization.
Monitored daily sales progress for gross retail profits along with F&I penetration and profits. We
were averaging $2800.00 front gross after expenses per vehicle sold.
Reviewed on weekly basis with the Office Manger the reserves versus claims to our in-house
warranty program.
Did monthly and annual volume profit forecast using past performance of sold units and gross
profits while utilizing the Reynolds & Reynolds dealership operating systems.
Reviewed and monitored daily, weekly and monthly reports for profit and loss, inventory controls
and investment outstanding, accounts receivable along accounts payable.
Stevenson Honda-Acura, Finance Director, Wilmington, NC.
Supervised 2 Finance Managers/Closers to ensure maximum income for the dealership and department
was being generated.
Structured all deals (sub-prime and retail) for submission to lenders for approval.
Worked closely with office manager to ensure contracts were being funded promptly.
Worked with General Manager and both New & Used Vehicle Managers on the various marketing
programs and promotions our store sponsored.
Worked with Sales Managers in the planning of individual goals and objectives to insure that the store
operated at the most profitable level obtainable.
Worked with General Manager and both New & Used Vehicle Managers on the various marketing
programs and promotions our store sponsored.
AFFILIATIONS:
West Volusia Association of Realtors
West Volusia Association of Realtors, Legislative Committee Member, Finance Committee and Public
Relations Committee
Co-Chairman 2007 Leadership Class, West Volusia Association of Realtors
Board of Governors, DeBary Golf and Country Club
Board of Directors, Mid Florida Regional Multiple Listing Service
EDUCATION and TRAINING:
Studied Business Administration (one year)
Fayetteville Community College, Fayetteville, NC
Illinois Real Estate Sales Associate License
David Lewis four-day Finance & Insurance Training Class
Tim Deese “Progressive Basics” Used Vehicle Mgmt. Class
Florida Real Estate Sales Associate License
Florida Mortgage Broker License
Florida Mortgage Brokerage Business License
James Ziegler Management Training Class for Desk Managers and Finance Directors in Charlotte, NC